Quality manager jobs

Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service which reflects community issues and needs. Our service puts people first.

As a Gateway Assessor you will be part of a busy team at Citizens Advice Westminster, answering phone, face to face and digital social welfare law enquiries from residents across the City Council and providing them with information and assessment. You will be provided with full training and support, in order to ensure client’s needs are accurately and quickly assessed within Citizens Advice guidelines and standards.

Do you share the same passion as us that no one should be left disadvantaged due to lack of knowledge about one’s rights and responsibilities?

You will need to be a strong communicator with excellent interpersonal skills and the ability to deal with a diverse range of people including vulnerable clients, and be able to communicate at all levels. You would also need to have good working knowledge of Microsoft ICT packages, and be flexible to work a later shift up to once a week if required.

We will offer the right candidate a generous salary along with other benefits such as annual season ticket loans, career breaks, and the opportunity to develop yourself professionally. You will be part of a warm and friendly work culture where opinions are valued. We can also offer a flexible hybrid working environment where you can work some days from home.

If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement.

Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do.

Closing Date: 23rd April 2025, 5pm

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Senior Mental Health Advocate – Neurodiversity Specialist

Salary: £29,000- £32,000

Location: Advance Headoffice Hammersmith & Women’s centres across London, with co- location at HMP Bronzefield

Hours: 35 Hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This is a great chance to be a part of a service working alongside the Healthcare & Education Department within HMP Bronzefield to identify and support women who are identified as being neurodiverse and will be returning to the community. Of that cohort, the Advocate will focus support on women with a mental health need and improve their transition into the community, with ongoing community support; including collaborating with other healthcare professionals to their develop support plans.

The Senior MH Advocate will work in a multi-disciplinary way, including attending the weekly complex case meeting and/or the Safety Intervention Meeting (SIM) as appropriate, they will act as a specialist member of the wider Minerva Criminal Justice Service - London team, to facilitate a pathway for women with complex needs including mental health and neurodiversity needs. The Senior Advocate will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. They will co-design a person-centred support and action plan with women accessing support, enabling to support them to address their needs and any risks. The role will combine a casework- based approach, along with a signposting and advice service for the women.

The Senior Mental Health Advocate will be based in the community and will provide a drop-in service (1-2 day per week) in HMP Bronzefield to support women who are close to release. The role will also include line management of other advocates such as; Specialist Prison & Probation Advocates who will be based in the prison and the Loss & Bereavement Worker who will be providing support in the prison as well as in the community.

A car may be desirable for this role, though not essential

About You:

To be successful as the Senior Mental Health Advocate you will need the below experience and skills:

An excellent understanding of mental health, neurodiversity needs violence against women and girls and its links to women in the criminal justice system

Experience of managing/supervising a team of advocates/caseworkers – and leading a team to achieve targets & outcomes as well as appropriately managing and leading the team on any safeguarding concerns/incidents.

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Programme Coordinator (Healthcare Education) 

About NASP

The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website.

At NASP, we operate a flexible, hybrid working model to support both collaboration and individual needs. Most work is carried out remotely, with Microsoft Teams serving as our primary platform for meetings and planning. We also provide access to an office space at London’s Southbank Centre, which staff can use as needed.

Travel may be required for in-person meetings, site visits, events, or team away days, ensuring opportunities for connection and shared learning. Travel requirements will vary depending on the duties of each particular role.

Our working culture values flexibility, wellbeing, and collaboration. We are committed to supporting our staff to work in ways that suit their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation. 

Inclusion at NASP

At NASP, we are passionate about creating an inclusive workplace. It’s important to that we represent the communities that social prescribing aims to serve and therefore we welcome applicants with lived experience of social prescribing. We also particularly welcome applicants from global majority and LGBTQIA communities, and those who identify as disabled and/or neurodiverse to apply.

We guarantee to interview candidates who identify as disabled as part of our Disability Confident Scheme commitments, provided that they meet the minimum criteria for the position.

NASP seeks to be a truly 21st Century employer and organisation. Supporting our staff’s wellbeing is central to that goal, as our staff are one of our greatest assets. We are committed to ensuring fairness and accessibility throughout the recruitment process and will consider reasonable adjustments to meet individual needs. While adjustments will depend on specific circumstances, common examples include:

• Flexibility with interview times and formats, including location 

• Providing documents, such as the application form, in alternative formats (e.g., large print, braille and pre-recorded video or audio recordings)

If you require adjustments, an alternative method of application, or would like to discuss your specific needs, please contact us, and we will do our best to support you.

How To Apply

To apply for this role, please complete all sections of the application form (available on the Careers page of the NASP website) and send to our recruitment team by 12:00 (midday) on Monday 28th April.

Please do not send a CV, as we only assess applications based on the information provided in your chosen application format.

Interviews will be held w/c 5th May, please indicate on your application form if you might be unavailable during this period.

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period.

To support us with monitoring our commitments to access and inclusion, we kindly ask you to answer our Equal Opportunities form alongside your application. Your responses will not be shared with the panel.

For more information or an informal conversation, please email any questions to our recruitment team We look forward to hearing from you about the role of Programme Coordinator (Healthcare Education). 

Role Details & Staff Benefits

Salary: £32,800 per annum 

Duration: 12 months (with possibility of extension) 

Hours: Full time 

Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home. There may also be additional occasional travel required for staff days and other events. 

NASP offer a range of core benefits for staff on payroll, including: 

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

Purpose of This Role: 

This is a crucial role to support NASP’s strategic objectives to promote and spread social prescribing at a local, national, and international level.

This pivotal role involves supporting a number of programmes that aim to develop social prescribing within healthcare systems. The role will work closely with our Healthcare Integration Lead to meet our workforce, clinical engagement, and education priorities across the organisation, providing programme coordination as well as supporting a variety of dynamic projects with the aim of supporting the expansion of delivery of social prescribing in a variety of different settings. The role will work collaboratively with colleagues across the organisation, to deliver one of our key priorities.  

This is an ideal opportunity for a proactive and highly organised individual with excellent project management, administrative, and communication skills to support the development of our growing healthcare integration portfolio, whilst developing skills in supporting complex and strategic projects and a national level. The ideal candidate will be a self starter, with experience in working autonomously, and someone who has a developed understanding of the complexities of health and social care systems both at a Primary Care Network (PCN) and Integrated Care System (ICS) level. 

Person Specification: 

Experience & Knowledge: 

• Experience coordinating events, training, or education programmes (preferably in a healthcare or community setting)  

• Strong organisational and project management skills 

• Proficiency in digital tools (e.g MS office, Teams, Online learning platforms)  

• Ability to work both independently and collaboratively across teams  

• Experience of project support, working with multiple concurrent programmes  

• Ability to navigate and support complex and strategic programmes  

• Good knowledge and understanding of health systems and structures  

• High level of knowledge in social prescribing  

Skills & Attributes: 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

• Flexible, positive approach and willingness to learn and collaborate 

• Highly proactive, responsive and able to work on own initiative to deliver 

• Highly organised, diligent, thorough and reliable 

• Ability to read, digest and interpret complex documents and support communication of these to wider audience  

• Able to produce high quality written material such as newsletter updates and reports 

Responsibilities: 

• Support the Healthcare Integration Lead to deliver workforce projects, promoting consistency in social prescribing within ICSs and PCNs 

• Project manage and coordinate our new ‘premium’ monthly webinar series for healthcare professionals; scheduling webinars, liaising with speakers and partners (e.g. clinical bodies), and working with the Communications team to promote to healthcare organisations and the NHS; as well as ensuring technical and administrative support to run smoothly on the day, and reporting impact  

• Assist in developing and delivering educational session focused on neighbourhood health and social prescribing 

• Support with management of relationships with a variety of stakeholders, including NHS England (NHSE), Royal College of General Practitioners (RCGP), Royal Society for Public Health (RSPH), to support healthcare integration initiatives

• Provide coordination, administration and communication support to programmes which focus on engaging the NHS and clinicians, liaising with senior NASP staff, consultants and key partners  

• Assist in establishing and maintaining strategic advisory groups within NASP to foster collaboration, peer support, and knowledge-sharing among stakeholders 

• Plan, implement, and manage projects as directed by the Healthcare Integration Lead and senior leadership, implementing robust project management and evaluation tools ensuring high standards and effective evaluation throughout  

• Support any new NASP initiatives and projects with healthcare integration element 

• Work closely with our Communications team on the dissemination of a variety of resources include guidance, reports and case studies in relation to social prescribing across the health and care system, particularly in relation to long term conditions  

• Champion NASP’s role in building an integrated and effective social prescribing system at local, regional and national levels  

• Produce regular bulletins and updates for advisory groups, clinical networks, and social prescribing champions  

• Design and deliver feedback mechanisms to ensure NASP’s engagement with the NHS and clinicians is effective and can constantly improve, including producing various actionable reports  

• Gather updates, information and collect feedback to support NASP to report to funders including Government (Department for Health & Social Care)  

• Ensure high levels of effective communication across the organisation on matters relating to NASPS’s engagement with health systems, NHS, clinicians and healthcare students; Coordinate engagement in projects and activities 

• Facilitate effective communication across NASP programmes related to healthcare integration, ensuring workforce priorities are embedded across the organisation  

• Deputise for the Healthcare Integration Lead as needed to cover annual leave 

Reporting To: Healthcare Integration Lead 

Job Title: Face-to-Face Private Site Performance Coach

Department: Fundraising

Hours: Full-Time

Location: London and areas surrounding London

Hourly Rate: £17.85 per/hour

Be a Driving Force for Change with Médecins Sans Frontières! Are you an inspirational leader and passionate advocate for humanitarian causes? Do you believe in the power of face-to-face fundraising to create real, lasting impact? If you thrive in motivating teams, leading with purpose and driving exceptional results, this is your opportunity to play a vital role in the life-changing work of Médecins Sans Frontières (MSF) UK.

MSF is a world-renowned humanitarian organisation that provides emergency medical care where it’s needed most, responding to crises, conflicts and disasters across the globe. As a Face-to-Face Private Site Performance Coach, you will be at the heart of ensuring that the passionate individuals representing MSF are equipped to inspire and engage the public, securing the vital support that enables this crucial work to continue.

About the Role

This is more than a coaching role—it’s a chance to lead, inspire and empower a team of fundraisers to make a real difference. Working closely with the F2F Operations Coordinator, you will be responsible for improving the performance, motivation and overall success of MSF UK’s Face-to-Face Private Site fundraising team. By ensuring the highest ethical and professional standards, you will help secure life-saving funding and drive MSF’s mission forward.

Key Responsibilities

• Inspire and Develop Fundraisers: Lead from the front, providing hands-on coaching, training and mentorship to enhance skills and confidence.
• Maximise Performance and Impact: Monitor results, set targets and implement strategies to help fundraisers thrive.
• Lead with Passion: Be a role model by demonstrating powerful, ethical fundraising techniques that engage and inspire donors.
• Champion Ethical Fundraising: Ensure MSF’s fundraising aligns with safeguarding policies, GDPR and ethical standards.
• Build a Supportive and Motivated Team Culture: Foster an environment where fundraisers feel empowered, supported and driven to succeed.
• Logistical and Site Management: Assist in securing top-quality private fundraising sites, planning schedules and ensuring smooth operations.
• Shape the Future of the Team: Play a key role in recruiting, onboarding and developing new fundraisers.
• Drive Quality and Accountability: Organise mystery shopping exercises and performance reviews to uphold excellence.
• Step into Leadership When Needed: Deputise for the Operations Coordinator when required to ensure continuity and success.

What We’re Looking For

We are seeking a passionate and experienced leader with:

• A proven track record in F2F fundraising, coaching and leadership
• A deep understanding of ethical fundraising and compliance standards
• Outstanding communication and interpersonal skills to inspire and engage teams
• A results-driven mindset with a history of exceeding targets
• A strong passion for humanitarian work and MSF’s life-saving mission
• The ability to work both independently and collaboratively in a dynamic environment
• Flexibility to travel across London and the UK, including some weekend work
• A solid grasp of safeguarding principles and best practices in F2F fundraising

Why Join Us?

• Make a Real Impact: Every conversation, every fundraiser you support, and every donation secured helps MSF deliver critical medical aid.
• Lead with Purpose: Play a vital role in shaping the success of MSF’s fundraising efforts and the careers of fundraisers.
• Grow Your Career: Gain valuable leadership experience and advance in the field of fundraising and team management.
• Be Part of a Passionate Community: Work alongside driven individuals who share a commitment to making a difference.

Hybrid Working

This role requires at least three days per week on-site, ensuring you can support and motivate fundraisers in real time while maintaining flexibility in your schedule.

Apply Now! This is your opportunity to turn your passion into action. Be part of an organisation that is saving lives and delivering humanitarian aid where it’s needed most. If you are ready to inspire, lead and create meaningful change, apply today!

Send through your CV and a cover letter telling us how your experience and passion makes you the perfect fit for this role! 

Join our dynamic Communications team and be part of a rare opportunity to shape the narratives and visuals that amplify the life-changing initiatives of 1625 Independent People. If you're passionate about crafting powerful communications that make a difference, this is your chance to affect change and leave a lasting impression.

Please find full details of how to apply via our website in the advert below. The deadline for application submissions is 23:59 Thursday 08 May 2025.

We are striving to better represent the young people we support and therefore are particularly keen to increase applications from minoritized ethnic groups, Muslim and male candidates as they are currently under-represented in our organisation. We also encourage applications from people with relevant lived experience. 

If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible. 

Who are we?

We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625ip we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.

What you will be doing:

• By being empathetic and seeking to understanding the complex needs of homeless young people, young people leaving care, and the barriers they face, you will work with them and their support workers to tell their stories. 
• Utilising your creative skill’s, you will create branded collateral that supports a variety of campaigns and events.
• Through your enthusiasm, you will be able to work on own initiative but also alongside your team, ensuring all communications are suitable for specific audiences. 
• By being detail orientated you will be managing a variety of platforms including the website and all social media channels.
• You build strong relationships both internally and externally; you communicate excellently, and you influence others externally to support 1625 Independent People

You will be in Fundraising and Communications Team and your line manager will be our Communications and Community Fundraising Manager.

At 1625 we are led by our Competency Development Framework. This connects our values to our behaviours in everything we do and gives us the tools to develop. The framework ensures our recruitment is better informed, applications and interviews are behaviourally based, and job profiles are developed on the ‘how’ of a job. 

If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us. We encourage you to have an informal chat with the recruiting manager to discuss how your personal or professional experience and skills could be transferred to this role. Details of how you can do that are further down in this advert.

Contract details 

• Hours per week: 37.5 (this represents 1 FTE)
• Contract type: 1 year contract (Maternity Cover)
• Pay: £27,852 - £29,439 per annum 
• The location: Kingsley Hall, Old Market - there is also flexibility and support to manage working from home. We currently meet as a team 2 days a week at Kingsley Hall. 

A few benefits at 1625ip

In return for your dedication, we offer:

• A generous annual leave entitlement of 30 days per annum plus all Bank Holidays
• Employee Health Cash Plan with HSF
• A supportive and approachable team with an emphasis on colleague wellbeing 
• “1625 Independent People is an amazing organisation, and I feel very lucky to work here”, Colleague Wellbeing Survey 2024.
• “I couldn’t be happier with the opportunities and support I have received in my career progression that has led me to my dream job!” See what other colleagues have said about their career development with us, on the vacancy page of our website. 
• 1625ip is a Disability Confident Employer.
• Flexible working

Important dates

• Application deadline closes: 23:59 Thursday 08 May 2025.
• If you have not heard from us by the end of the day on Wednesday 14 May 2025, please assume that your application has been unsuccessful on this occasion. 
• Interviews are on Wednesday 21 and Thursday 22 May 2025. 

Application information

Ready to see yourself in this rewarding role? We can’t wait to hear from you.

• To access the Job Pack and submit an application, please visit the vacancy page on our website.
• You will be asked to answer 3 questions at the end of the Word application form. These are required to ensure your application can be shortlisted. 
• Please note the online e-application form cannot be saved so we recommend you prepare your Word application form before you start filling in the e-form.
• Please get in touch with us if a hard copy of the application form would be preferred. We will organise a time for you to collect it from and return it to Kingsley Hall (our main office in Old Market). An online application will then be created for you. 

Equitable opportunities for everyone

We believe those with a criminal record should have an equal chance to become employees or volunteers and encourage applications. 

As an organisation who safeguard and promote the safety and welfare of children, young people and adults at risk, any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) check. Successful candidates will need to provide our organisation with sufficient documentation to prove ID. We comply fully with the DBS code of practice and undertake to treat all applications for positions fairly. For successful candidates with a criminal record, a risk assessment process will take place with the recruiting manager.

We also pride ourselves on being an equitable opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. We have committed to being a Disability Confident Employer, and have made the Menopause Workplace, Mental Health at Work, and Bristol Equality Charter pledges.

Please see our Policies section on the website, for further information.   

Would you like to make a difference to Bristol’s mental health?

Are you skilled at leading teams of mental health professionals? Can you foster an environment where colleagues can flourish? Can you approach challenges with energy and expertise, and steer a busy and specialist organisation with confidence?

If this sounds like you, then we'd love to hear from you.

This is a fantastic opportunity for you to...

• Steer an established, award-winning charity at an important moment in its evolution
• Lead a passionate and driven team of specialist psychodynamic professionals
• Engage in clinical work (where appropriate) alongside leadership duties

Make an impact as our new Head of People and Culture

We're looking for a dynamic leader to drive our people strategy, lead on HR projects and initiatives.

Why This Role is Exciting:

• Strategic Influence: Play a pivotal role in our senior leadership team, working on strategic projects and collaborating with colleagues across the organisation.
• Champion Best Practices: Lead across the entire employee lifecycle, including HR operations, talent management, leadership & colleague development, diversity, inclusivity and wellbeing.
• Drive Change: Implement new ideas and initiatives in a values driven organisation, where your voice truly matters.

What We're Looking For:

• Qualifications: CIPD qualification or demonstrable equivalent experience.
• Experience: Proven generalist HR experience at a senior level.
• Leadership Skills: Ability to lead and influence senior leadership, with experience in strategic planning and delivering people initiatives.

Key Attributes:

• Innovative: Bring fresh ideas and drive change with the energy and determination to continue to enhance our culture.
• Inclusive: Promote an inclusive and collaborative culture where everyone feels heard, and valued.
• Proactive: Take initiative and lead with confidence.

The role could be full time or part time (minimum of 30 hours per week), with hybrid working and some flexibility to meet with teams on evening shifts on occasion. 

Why Mid and North East Essex Mind?: You’ll have a unique opportunity to make a tangible impact through the delivery of various people initiatives.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees. 

This includes: 36 days holiday including 8 bank holidays (pro rata for part time); holiday purchase scheme; competitive pension; recruitment referral bonus, training and development, flexible working; annual wellbeing day; expert support, an extended lunch break each week; onsite parking at most locations; company sick pay based on length of service and a charity worker discount scheme.

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.

This is a fantastic opportunity to be a key part of the growth of an ambitious charity providing essential care and support services to people living with dementia, and their families, in Ealing. We are committed to expanding our reach and impact, and this role is crucial in raising the funds necessary to support this ambition. Reporting to the Chief Executive, the Head of Fundraising is responsible for securing income from Trusts, Foundations, and corporate and individual donors. The role is for at least four days per week. There is a requirement to be in the office on occaisions, but remote working is available. Dementia Concern offers 25 days annual leave (FT), plus bank holidays.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

The Head of Region provides strategic and operational leadership in the region, ensuring the effective and efficient operation of the regional team and the successful development and delivery of the regional business plan and projects. The role drives the achievement of key performance indicators and targets with a particular focus on church income and community engagement. 

Key relationships

Internally, the Head of Region works closely with the Director of Operations and other Heads of Region to support consistent operational delivery, and management and development of regional staff. The role also interacts closely with all other CCT teams including Conservation, Fundraising & Communication, Initiatives & Partnerships, and Finance.

Externally, the Head of Region is CCT’s regional representative, brokering joint working and engagement with statutory and Church of England stakeholders, funders, politicians at all levels, volunteers, communities and donors.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Friday 9th May 2025

The interviews will take place in Northampton on Tuesday 20th May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Position: Helpline Support Officer
Hours: Full-time (35 hours a week) – Substantial Part Time considered
Contract: Fixed Term 12-month maternity cover contract
Location: Office-based in London, with regular home working
Salary: Starting from £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

In this role you will be providing emotional support and information to people affected by multiple sclerosis (MS) that empowers them to; live to their full potential, take an active role in their treatment and secure the care and support they need. As part of the helpline team you will also contribute to the overall implementation of the teams objectives and successfully embedding new services.

Our helpline is open 9am – 7pm and therefore this role includes working a shift pattern of 9-5, 10-6, 11-7 or as the service demands.

Please note this is a fixed term 12-months maternity cover contract. This role is full time, part-time hours (28 hours +) will be considered.

Closing date for applications: 09: 00 on Wednesday 23rd April 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Job Title: People Business Partner

Hours: 37.5 hours per week

Salary: £45,427 per annum, with progression to £50,294 per annum (upon successful completion of probation period)

Location: Home based or hybrid working from Sunderland - this is a national role and will require frequent travel across the UK

About us

Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users. Our People and Organisation Development (POD) Team are at the heart of driving our People Strategy, creating an environment which our employees are proud of and supporting our colleagues to be the best they can be.

About the role

We're looking to appoint a People Business Partner to provide strategic support during a period of significant change and growth over the next six months. We work in a fast-paced environment where no two days are the same.

Reporting to the Director of People and OD, our People Business Partner will support our operational teams to implement our People Strategy, ensuring our colleagues are valued and empowered, enabling them to deliver life changing solutions to the people who access our services. You will be a trusted strategic advisor for your stakeholders, providing expert advice, guidance and coaching to managers, proactively identifying people issues and trends, formulating and implementing solutions.

The role will be responsible for the line management, development and coaching of People Advisors, and you will act as a mentor and role model to them.

This role is a vital link between the Business Partners, People Operations and our Learning teams, by overseeing the end-to-end delivery of work on multiple activities at any one time. You will work with across the team to ensure we continue to be customer centric, providing solutions to barriers with innovation and automation.

About you

You will have a proactive approach to problem solving and enabling the business to find solutions to people challenges. You will have experience of working in a similar role, preferably within NHS or the Health and Social Care sector and have the ability to think critically and take a logical approach to problem solving.

Through providing support to senior managers and leadership teams, People Business Partners play a key role in planning, developing, and identifying solutions that create value and ensure organisational and Directorate level strategies are realised. You will have demonstrable knowledge of working within complex change settings, and have experience of organisational change and TUPE in a national organisation.

This is the perfect job for an experienced and passionate individual who loves to grow and assist others to do same.

What we offer

You will go through our comprehensive, in-person training program in your first week of employment and beyond which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.

In addition, you will receive:

* A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service

* A 5% contributory pension scheme, with the opportunity to increase contributions.

* A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans.

* Enhanced family friendly policies, pay and leave.

* Cycle to work scheme.

* Discounted gym membership.

* Healthcare cash plan.

* A discount platform covering online, high street and supermarket purchases.

* You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role

* Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career

Closing Date: 9am on 28 April 2025

Please note, an in-person assessment centre will take place in Sunderland on 28 April 2025.

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer.

About Refettorio Felix

Refettorio Felix is a vibrant community kitchen and dining space that provides high-quality, nutritious meals to vulnerable people in London. As part of a global initiative founded by Chef Massimo Bottura and Food for Soul, we transform surplus food into delicious, dignified meals while fostering inclusivity, sustainability, and social impact.

Role Overview

We are seeking a passionate and experienced Head Chef to lead our kitchen, ensuring every meal served is nutritious, creative, and in line with our commitment to sustainability. This role requires exceptional culinary skills, strong leadership, and the ability to adapt daily to an ever-changing supply of surplus ingredients. You will manage kitchen operations, oversee stock control, lead volunteers, and collaborate with guest chefs to create inspiring menus.

Key Responsibilities

Menu Creation & Food Preparation

• Design and execute daily menus based on surplus food donations, ensuring variety, nutrition, and creativity.
• Planning and preparation of large volume dishes on a daily basis- cooking in excess of 130 meals per day
• Innovate with limited ingredients, thinking on your feet to create high-quality, well-balanced meals.
• Collaborate with guest chefs and enable kitchen takeowvers, incorporating different styles and techniques into the menu.
• Maintain a warm and inclusive dining experience, ensuring meals are prepared with care and dignity.

Stock Control & Kitchen Management

• Oversee stock management, stock control, and stock rotation, ensuring efficient use of ingredients while minimizing waste.
• Implement best practices for food safety, hygiene, and kitchen organization.
• Work with suppliers and donors to optimize food deliveries and storage.
• Keep accurate records of stock levels, food usage, and kitchen operations.

Team Leadership & Volunteer Engagement

• Lead and inspire a team of kitchen staff and volunteers, fostering a positive and collaborative culture.
• Train and mentor volunteers with varied levels of kitchen experience.
• Ensure a supportive and structured environment where volunteers feel valued and engaged.

Sustainability & Food Waste Reduction

• Maximize the potential of surplus ingredients through creative menu planning and careful stock management.
• Develop and implement strategies to reduce food waste and improve sustainability practices.
• Champion our mission of dignity and inclusion by making the most of available resources.

What We’re Looking For

• A qualified and experienced chef with a strong background in professional kitchens, ideally in community-focused or sustainability-driven projects.
• Experience in cooking large volumes of food on a daily basis 
• Strong leadership and team management skills, with the ability to mentor and inspire a diverse group of staff and volunteers.
• A passion for innovation in menu design, with the ability to create exciting, well-balanced meals from unpredictable ingredients.
• Excellent stock control, stock management, and stock rotation knowledge to ensure efficient kitchen operations.
• Ability to think on your feet and adapt quickly to daily ingredient variations.
• Commitment to high standards of food safety and hygiene (Level 3 Food Hygiene certificate or willingness to obtain).
• A warm, compassionate approach, aligned with Refettorio Felix’s mission of dignity and inclusion.

Benefits

• A unique opportunity to make a real difference in the community through food.
• Being part of an inspiring global initiative tackling food waste and social isolation.
• A Monday – Friday, 8 AM – 4 PM schedule, with no weekend work.
• A supportive and collaborative working environment.

Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

Operations Director - North Scotland
Reference: FEB20259974
Location: RSPB Scotland – Inverness
Salary: £70,490.00 - £75,257.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

What must be one of the most rewarding and challenging jobs in Nature Conservation in the UK is about to become vacant. Nature is in crisis, and we have a climate emergency. As Operational Director of the RSPB's delivery programme in North Scotland, you will be uniquely placed to make a positive contribution to these twin crises. Do you have the exceptional leadership skills to take action for nature and lead our brilliant operational teams in North Scotland?

What's the role about?

As part of the Scotland Leadership Team, the North Scotland Operations Director leads the RSPB’s place-based delivery, primarily across our nature reserves and within the RSPB’s Priority Landscapes where we are working to influence and support others to restore nature and inspire communities within some of Scotland’s most iconic landscapes.

This is a role for an exceptional director, with a team of approximately 150 staff and 500 volunteers, significant budget (£5M+), land based commercial operations, major project and risk accountability, and responsibility for restoring some of Scotland’s most threatened species & habitats.

The role covers four large Operational Areas which comprise the RSPB’s North Scotland Region, including the organisation's two largest nature reserves. The Operations Director line manages 4 Area Managers in the following operational areas:

1. Shetland & Northeast Scotland;
2. Orkney;
3. North Highland and Outer Hebrides, and
4. South Highland.

Other line reports are the Senior Programme Manager for the Scotland Peatland Programme, and the Inverness Office Manager.

Alongside the Operational Director role, the post holder also has overall responsibility for some of the RSPB’s largest and most high-profile projects and programmes, including the Orkney Native Wildlife project, the Scotland Peatland Programme, and Cairngorms Connect.

We’re looking for a talented director with experience of managing a diverse and dispersed operational portfolio. You’ll be someone who can build strong collaborations (both internally & externally), and you’ll be comfortable representing the RSPB to a range of audiences, from community groups to public agency executives and leaders alongside politicians and Government Ministers.

You should be confident to make decisions and be able to balance risk and opportunity. An understanding of - and an ability to operate within - governance, finance and risk frameworks is also a key part of the role. A background in nature conservation isn’t necessary, but you’ll be passionate about our mission and joining the movement to end the nature & climate emergency.

Essential skills, knowledge and experience:

• Educated to degree level or relevant high-level experience to effectively communicate complex messages and use management information to undertake responsibilities.
• Knowledge of the RSPB and its mission
• Visible, inspiring and effective leadership of own Operational Team, engaging and motivating staff and volunteers at all levels (reserves, sites, project, specialist and area teams)
• Proven leadership and people management skills, able to develop team members for high performance and build a positive culture across geographically dispersed teams.
• Excellent written and verbal communication skills to present, influence and represent the organisation
• Collaboration skills to build relationships, navigate politics and manage conflicts
• Business management skills to understand strategy, business functions and decision-making
• Financial acumen to manage budgets, forecasting, understand financial statements and understand and use business metrics
• Proven ability to influence others, build partnerships and negotiate at a senior level

Desirable skills, knowledge and experience:

• Team management and development of geographically dispersed teams
• Knowledge of the geography, socio-economic, organisational landscape and political context of the Highlands & Islands of Scotland
• Experience of land management/nature reserve management

Closing date: 23:59, Sunday 4th May 2025
We are looking to conduct interviews for this position from w/c 26th May 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.