Quality manager jobs

Senior Editorial Content Producer (maternity cover)

Do you love words, stories, copy-editing and creating content? Are you also skilled at scheduling? Then come join our communications team and be part of a group of people who want to use their creativity for God’s mission.

• Fixed Term 35 hours per week

• Hybrid working – approximately two days a week at CMS House, Oxford.

• Starting salary £34,880 (FTE) depending on experience, with a generous pension contribution: up to 15 per cent employer contribution on annual salary

 We welcome applications from everyone. We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.

Talk to us first?

If you would welcome an informal discussion about the role before applying, please contact Justine Nola, People and Culture Manager.

Your role

We are looking for a talented writer and editor who also has a flair for organisation. You’ll create and edit content for a variety of platforms, both print and digital and keep track of a bustling team’s workflow, liaising with other CMS teams and freelancers as necessary. An ideal post for someone who loves words as well as a good spreadsheet or two.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

What you’ll need to succeed

The successful candidate will have extensive experience crafting quality editorial content, from news and feature stories, to think pieces and marketing materials, to social media posts and video scripts. An ideal candidate will also have demonstrable skills in creating and managing workflow schedules for individuals and teams.

It is also a requirement for this post holder to be a committed and practising Christian as well as committed to CMS’s values and aims. / You will need to be in sympathy with the aims and values of Church Mission Society.

Further details can be found in the job description and person specification available to download on the CMS website.

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.

Closing date

We must get your application by midnight on Sunday 27 April 2025.

Interviews are planned to be held on Thursday 15 May 2025 at CMS House, Oxford.

To apply

Please send your application form, CV and two or three recent examples of articles or copy you’ve produced  and/ or a link to your writing portfolio via our website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ.  CVs will only be considered when sent with a completed application form, which is available to download from our website.

Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.

As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.

Contract: 12- month fixed term, part-time 0.8FTE (28 hours per week)

Salary: £36,457 (£45,551 FTE)

Job Summary 

Work as a team to support the Diocese of London in safeguarding children, young people and vulnerable adults in line with both UK legislation and House of Bishops Guidance. Responds well to safeguarding allegations and concerns, management of risk and making the church a safer place in line with the Church of England National Safeguarding Standards. 

Job responsibilities 

Casework  

• Respond to concerns and allegations of harm, working with statutory agencies; and protection of those who work with children and vulnerable adults in line of the House of Bishops Guidance.

• Acting as a contact point for those in church and statutory agencies, provide advice on all safeguarding matters, ensuring the DST is operating in line with the law, government guidance and national practice guidance from the House of Bishops. Ensure that safeguarding procedures are carried out throughout the process, with appropriate liaison with statutory agencies.

• Ensure appropriate support for alleged victims and their families and respondents and their families, throughout an investigation and thereafter.

• Maintain practices standards in all case work, ensuring five key principles underpin all adult safeguarding work, human rights and have due regard to mental capacity and acting in the best interests of those in need of support. Supporting practice and policy development around case management safeguarding processes. 

• Work with individuals who come to our attention to ensure appropriate risk assessment and risk management plans to set boundaries within a church setting; for those who are convicted of an offence, or where there are continuing unresolved concerns regarding risks to others.

• Work with statutory agencies, including attending appropriate strategy meetings, case conferences as arranged by statutory agencies or requested by the Casework Manager or Head of Safeguarding.

• Ensure that referrals to the DBS for barring from work with children or vulnerable adults and reports to the Charities Commission are submitted in line with statutory guidance. 

• Ensure that the Bishop of London, area Bishop, Archdeacon and Head of Safeguarding and Case Work Manager are always informed when an allegation of abuse is made against a church officer. To manage case work within legal parameters and in line with the House of Bishops Guidelines.

General 

• Provide professional safeguarding advice and undertake pro-active relationship management to ensure parishes and worshipping communities are aware of their responsibilities in relation to safeguarding children and adults who may be at risk of abuse or neglect; to keep them abreast of policy and practice developments. 

• Under the direction of the Safer Churches Programme Manager to undertake strategic safeguarding projects and improvement work including polices and projects in line with identified business needs and operational plans. Developing initiatives to support the effective implementation across your designated area in order to ensure excellent safeguarding practices across the Diocese. 

• Understand and implement, where necessary, information sharing protocols.

• Assess risk and advise on safer recruitment with the use of the Disclosure and Barring Service.

Training and Professional Development 

• Deliver where required training including bespoke inputs when gaps are identified and the Parish Safeguarding Officer Induction package.

• Undertake as appropriate continuing training and professional development in the safeguarding field. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• A social work qualification recognised by the Health and Care Professional Council, or a similar qualification in a related area/profession, or experience.

• Specific training in a variety of aspects of child or adult safeguarding.

• Experience of working with a range of statutory and non-statutory organisations in managing or contributing to safeguarding, including managing allegations against people in positions of trust and the management of those who may pose a risk.

• Experience of a fast-paced environment with ability to be flexible and adaptable to changing priorities and the ability to manage your own time/priorities. 

• Knowledge of Safeguarding adults and children policy, procedures and legislation and experience of child and/or adult safeguarding work as a practitioner. 

• Practitioner experience of working with victims or survivors of abuse, including adults with mental health issues.

• Practitioner experience of working with perpetrators of any form of abuse. 

• Knowledge and experience of recognition of risk, risk assessment and risk management and the ability to contribute to multi-agency risk meetings. Knowledge of processes such as MAPPA, MARAC and PREVENT. 

• Excellent listening and communication skills and strong verbal communications skills and ability to produce clear written records and reports. 

• Have exceptional people skills and the ability to build positive partnerships and relationships with key stakeholders. 

• Ability to work sensitively with survivors, those who are subject to allegations and/or those that may pose a risk.

• In sympathy with the aims of the Church of England. 

• Right to work in the UK. 

• The person will require an enhanced DBS check. 

Desirable 

• Some understanding of Church of England structures and experience of working with the Church or other faith groups in respect of safeguarding children and/or adults who may be vulnerable 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months of employment 

• Season ticket loans for public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

The interviews will be held on 12th May 2025 in-person at our office in London.

Based in central Birmingham, with regular travel and some flexible home working.

Salary £29,651 per annum - full time 36 hours per week. The full job description can be downloaded here.

Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits, season ticket loans and a company pension scheme.

Deadline for applications: 2 May 2025.

Interview Date: 8 May 2025

We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.

We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by: protecting and improving health and care services, developing health and social care nutrition policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.

Role details:

The BDA is seeking a new Partnerships Officer to work as part of the Commercial Team, leading on the management of high volume, lower value sales, direct account management and business reporting.

The new role will support the BDA’s Strategic Plan 2024-34 and will suit a candidate with a some experience of sponsorship sales and/or partnerships delivery and an interest in business reporting, evaluating impact and business development.  

Ideal candidate:

Are you a positive, dynamic person who enjoys being busy and would like to be an integral part of a friendly, talented team?

We’re looking for someone who can hit the ground running, delivering essential business activities such as high volume, lower value sales, account management, project delivery and business reporting. This is an entry level role working alongside the Partnerships Manager and Director of Partnerships. We would like you to relish closing sales opportunities and reporting on commercial activities for the team. Ideally you will have experience of delivering sales, within a regulated or professional association/charity environment.

In return, we offer exciting opportunities to develop within the commercial team of the BDA and build purposeful partnership relationships. The BDA have a collection of small departments who all work closely together and have a ‘one team’ ethos, The role will require somebody who enjoys the challenges that come with delivering and reporting on sales targets and measuring impact.

Please apply to via this portal with your CV and a covering letter by the end of Friday 2 May.

Applications without a covering letter will not be accepted.

Volunteering Services Officer

Are you passionate about harnessing the power of volunteering to transform lives? Prospect Hospice, based in Swindon, offers compassionate end-of-life care and support to our community. We’re seeking a dedicated Volunteering Services Officer to help us deliver exceptional volunteer experiences and expand our community impact.

Hours: 37.5 per week (Monday to Friday 09:00 – 17:00) (There may be some flexibility on this for the right candidate)

What’s the role?

As a Volunteering Services Officer, you’ll play a vital role in maximizing the impact of our 650-strong volunteer workforce while enjoying a supportive and values-driven workplace. You will:

• Lead the training and induction process for new volunteers.
• Collaborate with teams to create an outstanding volunteer experience.
• Support volunteer managers to strengthen volunteer engagement practices.
• Develop clear, on-brand communications to keep volunteers informed and motivated.
• Support the delivery of our community engagement strategy.

This role does not involve direct line management of volunteers but focuses on equipping our teams to deliver exceptional volunteer experiences.

Who are we looking for?

You’ll excel in this role if you have:

• Proven experience in recruiting, training, and inspiring volunteers or staff
• A strong understanding of the unique dynamics between employment and volunteering
• Excellent communication and influencing skills to achieve results through others
• Strong project management abilities and a solution-focused mindset
• A commitment to equity, inclusion, and providing outstanding volunteering experiences.

Read the job description for the full person specification.

We offer a great range of benefits, including:

• 27 days annual leave entitlement plus bank holidays (rising with length of service)
• Continued membership of the NHS pension scheme is available for existing members
• Generous contributory pension scheme for all other staff
• A commitment to supporting your professional development
• Employee Assistance Programme and Mental Health First Aiders
• Supportive induction, and training and development
• Free parking

Interviews will be held on 20th May 2025

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We therefore encourage applications from all sections of the community.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

 We will review applications as they come in and therefore we may close the vacancy before the closing date. Candidates are therefore advised to apply early.

Exciting Leadership Opportunity: Part-Time Director (Flexible Hours)

Location: Remote with occasional travel

Hours: Up to 30 hours per week (flexible working options available)

Salary: £39,000 - £42,000 FTE (calculated at 37.5 hours/week)

PMRGCAuk is a small national charity dedicated to supporting people affected by polymyalgia rheumatica (PMR) and giant cell arteritis (GCA). We have a big impact, supporting patients with the help of a proactive team of volunteers and working closely with leading rheumatologists and researchers to improve diagnosis and treatment of these conditions. As we continue to grow, we are looking for a passionate and dynamic Director to lead our organisation, working closely with our dedicated board, staff, and volunteers to drive growth, sustainability, and impact.

This is a key role to help shape the future of a health charity providing vital support to patients with two conditions that typically affect older people.

Why This Role?

• Leadership Opportunity: This is an excellent chance for someone looking to step up into a strategic leadership role within the charity sector.
• Make a Difference: Your work will have a direct impact on improving the lives of those living with PMR and GCA.
• Great (virtual) working environment: The opportunity to collaborate with a friendly team of staff, invested and enthusiastic trustees, and volunteers with a wide range of knowledge and experience.

Key Responsibilities:

• Lead the day-to-day operations of the charity, ensuring its continued growth and success.
• Manage and support two members of staff and a network of volunteers across the UK.
• Work with the Board of Trustees to drive sustainable fundraising efforts and grow our membership
• Oversee financial management in collaboration with the Treasurer.
• Support governance responsibilities and strategic planning for the charity’s future.
• Build relationships with external stakeholders to enhance awareness, support, and research efforts.

Who We're Looking For:

• A proactive self-starter with experience of managing people.
• Someone with knowledge of the UK voluntary sector and a passion for improving health outcomes.
• A strong communicator with excellent writing, project management, and financial skills.
• Someone with experience in (digital) fundraising, grant and trust applications.
• Someone who is confident with IT. The systems we use include Microsoft applications, G Suite, Wordpress, Dropbox, Zoom, Canva, Vimeo, You Tube and Salesforce (though we are embarking on a project to migrate to a new CRM).

This is a fantastic opportunity for a driven individual to step into a leadership position and help shape the future of a growing charity.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

Join us in making a real difference!

Are you an experienced Finance Administrator with bookkeeping and accounts knowledge, looking for a role where your skills can make a real difference?

Role Purpose

St. Edmund and St. Joseph, Southampton City Centre Parish are seeking a Parish Finance Administrator. To provide financial management for the parish, ensuring sound stewardship of resources and effective support to the Parish Priest in the administration of the parish.

The postholder is expected to foster a professional, welcoming, and efficient parish environment for parishioners, volunteers, and visitors.This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

This role is based at St. Edmund Church Parish Office, The Avenue, Southampton, SO17 1XJ. Offering a competitive salary c. £28,000 FTE, Part Time 20 hours per week, 1 Year Fixed-Term contract. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

Parish Finance Administrator - Job Description

Main Duties

Financial Management

• Liaise with and provide financial information to the Diocesan Finance team as required.
• Prepare and manage the parish budget for approval by the Parish Priest and Finance Committee.
• Prepare quarterly accounts and reports for Finance Committee meetings and attend these meetings.
• Maintain accurate and up-to-date financial records, including income, expenditure, and bank reconciliation using the approved Diocesan Finance System (currently XERO).
• Oversee the collection, counting, and banking of offertory and other parish income, ensuring proper procedures are followed.
• Raise and process invoices, payments, and reimbursements in a timely and accurate manner.
• Prepare monthly and annual financial reports for the Parish Priest and Finance Committee, ensuring transparency and compliance with diocesan requirements.
• Support the Parish Priest in fundraising and stewardship initiatives, including second collections, campaigns, and appeals.
• Promote and ensure the routine availability of digital giving platforms for donors, including online and planned giving routes.
• Ensure compliance with diocesan policies for clergy payments and oversee the monthly processing of income and expenses.
• Supervise Parish counting and collection teams, assisting with bank deposits where necessary.
• Ensure compliance with Gift Aid regulations, supporting the Parish Gift Aid Coordinator in fulfilling this role.

Governance and Compliance

• Ensure compliance with all diocesan policies.
• Maintain an asset register and full inventory, ensuring appropriate insurance coverage for parish properties and equipment.
• Notify the Estates Department regarding insurance-related matters.
• Assist the parish priest in preparing reports and documentation for diocesan audits and reviews.

Volunteer Coordination

• Provide support and guidance to parish volunteers involved in finance.
• Organise and oversee rotas for volunteers assisting with financial tasks.

Other Responsibilities

• Assist in the preparation of reports for parish meetings, including the Parish Finance Committee and Parish Pastoral Council.
• Attend Finance Committee and Parish Pastoral Council meetings and take meeting minutes.
• Provide general administrative support to the Parish Priest as required.
• Undertake any other reasonable duties as requested by the Parish Priest.
• Maintain confidentiality and exercise discretion.

Professionalism and values

• Uphold and promote the ethos and values of the Catholic Church.
• Work collaboratively with the Parish Administrator and other key members of the parish to ensure the Parish Priest is effectively supported.
• Foster a welcoming and professional parish environment for clergy, volunteers, and parishioners.
• Maintain confidentiality and discretion.

Parish Finance Administrator - Person Specification

Competence, Expertise and Knowledge:

Essential

• Proven experience in financial administration, budgeting, and record-keeping.
• Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
• High level of proficiency in IT, including Microsoft Office and financial software.
• Excellent communication and interpersonal skills, with the ability to engage with people at all levels.
• Valid UK Right to Work.

Desirable

• Formal qualification in financial management, bookkeeping, or accounting.
• Knowledge of the values and teachings of the Catholic Church.
• Experience working in a parish, charity, or non-profit organisation.
• Familiarity with diocesan policies and procedures, or a willingness to learn.
• Knowledge of safeguarding and data protection practices.
• Valid driving licence and access to a vehicle.

How to Apply

Please send a comprehensive and up to date Curriculum Vitae along with a covering letter setting out your suitability for the role and motivation for applying.

The Diocese of Portsmouth is an equal opportunity employer and welcomes applications from all who support the ethos and values of the Catholic Church.

The closing date for applications is Tuesday 6th May 2025, at 6pm.

We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.

Interview Information

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

Job Title: Application Support Analyst

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £26,550.40 per annum
Contract type: Part Time, Permanent

Hours: 30 hours per week (across 4 days - days to be agreed)

Refuge is about to embark on a major programme of change to its business systems. This role will be crucial to the success of the programme.

We are looking an Application Support Analyst to work with our Business Systems Analyst in the implementation of these systems, including testing and training users. Once the systems are live the Application Support Analyst will be responsible for day to say issues, monitoring the support inbox and liaising with the provider to resolve issues. They will also be expected to create a training plan for new and existing staff.

This is an exciting time to join an organization which provides crucial services to women and children, help us build our capabilities and make a significant contribution. If you are inspired our mission and would like to bring your skills and energy to our work, we look forward to your application.

Closing Date: 09:00am 25 April 2025

Interview Date: 2 May 2025
 

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Sussex Emmaus is a charity dedicated to supporting individuals who have experienced social exclusion or homelessness. We provide accommodation for up to 58 people, offering a home, tailored support, and the opportunity to gain skills and work opportunities through social enterprises run by the charity.

We are now recruiting for a Warehouse Co-ordinator to ensure the efficient running of the warehouse (Undercroft). You will be joining a friendly and enthusiastic team who are passionate about what they do.

The Coordinator ensures the warehouse is organised and is following applicable laws and regulations. This includes working with Companions and volunteers, overseeing receiving, sorting and pricing of donations, always maximising income. This is a hands-on role where your ability to lead by example will motivate our team of Companions and volunteers to provide exemplary customer service and to generate a financial surplus to support the charity.

You will supervise and work alongside Companions who are allocated to the warehouse during the business operating hours with conduct issues being managed by the Business Manager. You will also supervise and work alongside volunteers who are allocated to the warehouse during business operating hours with the Business Manager handling any conduct issues that may arise.

For the full job description and person specification, please download the job pack!

Duties & responsibilities
People

• To work alongside and train Companions to increase their skill base and confidence
• To organise the deployment of tasks to individuals and team members
• To train, supervise, motivate, and inspire volunteers and companions.
• To help devise and deliver induction on standards of work to new team members so that retail activities are delivered to the agreed brand, including customer service, merchandising, pricing, stock control, and culture
• To ensure that all activities under supervision are engaging, enabling, empowering and holding to account the team members

Warehouse Operation

• To ensure effective and efficient day-to-day operations by maximising quality donations and minimising waste
• To ensure day-to-day smooth and productive processes are being implemented to excellent standards for quality, culture, and legislative compliance
• To be proactive in the generation of donated stock, managing stock collection efficiently and effectively to the agreed standards and timescales under Emmaus guidelines
• To ensure premises, Health & Safety, security, and maintenance checks and actions are complete within the identified time, and to identify new checks or actions to schedule as to comply with Health and Safety requirements
• To ensure that cover for the safe operation of the Undercroft is always sufficient
• To cover van driving shifts as needed.

Stock Management

• To work closely with all Retail Managers to ensure each retail enterprise is receiving adequate stock to generate their required weekly sales targets
• To be responsible for ensuring that only sellable donations and those that conform to all relevant UK government and trading standards legislation are accepted for resale in the shop
• To disseminate any changes from Trading Standards as and when to relevant parties to ensure compliance
• To ensure all donated items are sorted and priced and merchandised to receive the optimum for the charity and the correct procedures are applied throughout the sorting process to allow for coding and pricing to be applied to items

Safety, Health, and Environment

• To oversee all Health & Safety requirements within the warehouse, taking corrective action as and when required, and informing/liaising with managers and team as necessary
• To assist in compiling risk assessments with team members
• Ensure safe working systems are adhered to in conjunction with the Emmaus policies and procedures, and are compliant with all relevant legal requirements
• To ensure that Health & Safety is adhered to in terms of equipment use and that manual handling guidelines are followed
• Ensure work areas follow correct processing procedures, ensuring that the work area is always kept clean and tidy
• Assist in delivering Health & Safety training to new Companions and volunteers
• Recycling/Re-use and Waste Management
• To recommend creative ways to upcycle, reuse and repurpose stock to maximise profit and reduce wastage
• To supervise the disposal of unsaleable items to minimise waste as appropriate in line with Sussex Emmaus’s Environmental Policy and procurement Policy.

To apply, please read the job pack thoroughly and upload your CV and supporting statement showing how you meet the person specification. The deadline is 9th May. Please note we can only accept applications from people who currently hold the right to work in the UK and are unable to sponsor work visas.

Head of Programmes

• North Kensington, London (on-site)
• £37,000 per year (FTE)
• Full-time or 28 hours per week
• Apply by Friday 9 May 2025

The Dalgarno Trust is seeking an inspiring and experienced Head of Programmes to join our senior leadership team and help shape the future of our community provision.

Based in North Kensington, the Dalgarno Trust runs a wide range of services that promote health, wellbeing, youth development, and inclusion. We’re proud to be the only community centre in our area delivering such a diverse offer, and we’re looking for someone who can lead our programme teams with vision, clarity and compassion.

In this role, you will:

• Oversee the delivery and performance of a wide range of community projects.

• Lead and support a team of programme managers across youth, food, health and community engagement.

• Ensure robust monitoring, evaluation, and reporting for both internal learning and funder accountability.

• Contribute to the organisation’s growth by supporting strategic planning, quality assurance (ISO 9001), and partnership development.

This is a fantastic opportunity for someone with at least two years’ experience managing community projects and leading delivery teams, with a strong understanding of programme performance, monitoring and evaluation, and stakeholder communication.

How to Apply:

To apply, please visit our website where you’ll find the full Job Description, Recruitment Pack, and Application Form, and after reviewing the documents, send your completed application by email before the closing date on Friday 9 May 2025.

Interviews will be held on Thursday 29 May.

This is your chance to make a real impact in a vibrant, community-led organisation. We’d love to hear from you!

As an Evaluation and Learning Manager you will lead on ensuring that rigorous evidence is  systematically used to drive impact for people living in Lambeth and Southwark and  to advance the emerging field of urban health. To achieve these aims, we provide expertise, set standards and lead the design and development of approaches to be increasingly rigorous and consistent, whilst pragmatic. We work closely with colleagues across several teams as well as external providers, and need to design our approaches thoughtfully, whilst keeping up momentum and focus. You will be skilled in multiple stakeholder management and have demonstrated ability to implement and improve meaningful evaluation and learning for complex and experimental interventions and programmes. 

Key Responsibilities

Impact on Urban Health  

• Lead on providing technical evaluation and learning advice and  support to Programme Colleagues  and our funded partners for the Health Effects of Air Pollution and Children’s Health and Food programmes, with guidance from the Head of Programme Evaluation. 
• Ensure evaluation and learning activity within programmes  meets the strategic objectives of each programme, and is high-quality, equitable and inclusive. 
• Work closely with programme and influencing colleagues to  ensure that evaluation and learning approaches within each programmeare designed with our internal and external evidence needs in mind, so that insights are useful for both internal decision making and external influencing. 
• Advice  programme teams  on the commissioning and effective management of external  evaluation and learning partner support. 
• In collaboration with the Learning team, support programme teams with developing and implementing  evaluation learning practices, so that insights inform internal decision making and external influencing. 
• In collaboration with Data, Evaluation and Learning team colleagues, build the evaluation and learning skills and capabilities of programme colleagues.  

Evaluation and Learning Team responsibilities 

• Co-ordinate and contribute to  the development of evaluation and learning tools  resources and systems. 
• Lead and  support team initiatives as appropriate, such as networks of external partners focused on sharing learning. 
• Support cross-programmatic evaluation and learning alignment across Impact on Urban Health. 
• Develop personal expertise in urban health evidence. 
• Play an active role in staying up to date on evaluation and learning methodologies and approaches. 

Skills, abilities, and attributes: 

• Ability to translate strategic priorities into practical steps. 
• Structured approach to task implementation and managing priorities. 
• Excellent written and verbal communication skills. 
• Collaborative team-player. 

Knowledge, experience, and qualifications: 

Essential 

• Extensive experience of leading social research and evaluation and learning design and implementation in social sector context 
• Expertise in either, or both, quantitative and qualitative research methods 
• Expertise in adapting evaluation and learning methods and approach to different contexts and types of intervention, and size/scale of projects 
• Experience of leading and managing high volume of activities and relationships. 

Desirable 

•  
• Experience of leading learning processes or implementing evidence-based changes to strategy or intervention delivery. 
• . 
• Experience of successful partnership working with a range of external organisations, whether in an advisory capacity, in a funding relationship, and/or with joint delivery responsibilities. 
• Experience of working in a community, charity or social enterprise context with an understanding of the barriers that are commonly experienced in implementing evaluation or learning practices and how to overcome them. 
• Experience of designing and implementing evaluation and learning processes in a funding organisation.  
• Expertise in synthesising and sharing complex findings which are clear, succinct and actionable. 
• Knowledge of urban health context, health inequalities or social determinants of health interventions. 
• Understanding of systems change principles and/or place-based intervention. 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The responsibilities of this role are not exhaustive, and you would be reasonably expected to undertake other responsibilities that are commensurate with the level of your role.  

(NB - Please note this role is a 12 month FTC and is offered on a 0.9 FTE basis - so salary is ro-rata'd to £45,000)
Interviews for the role will be held on Tuesday 29th and Wednesday 30th April. We are ideally looking for someone to start on Monday 16th June but there will be some flexibility around this).

Role description: 

We are seeking a creative and proactive Digital Marketing and Content Officer to lead on developing and delivering engaging digital content across Southampton Hospitals Charity’s online channels with the goal of building an engaged supporter and donor community.

You will be responsible for growing our digital presence through compelling storytelling, high-quality social media content, and effective digital engagement strategies. Working closely with the Campaigns and Marketing Manager and Communications & Publications Officer, you will play a key role in gathering, creating, and sharing impactful stories from across the hospitals, ensuring our supporters, donors, and the wider community remain connected to our work. 

Main Responsibilities: 

Content creation & digital engagement 

• Work with the Campaigns & Marketing Manager to create and implement a digital marketing strategy with the aim of increasing our contactable audience and improving engagement across our digital channels. 

• Plan, create, and publish high-quality content across all digital channels, including social media, website, and email marketing. 

• Build relationships across the Charity and Hospitals, proactively gathering stories, case studies, and visual content. 

• Develop engaging social media campaigns, ensuring content is tailored to different audiences and platforms. 

• Manage paid digital advertising (Facebook ads, Google ads) to increase engagement and fundraising outcomes. 

• Capture and edit video and photography content for digital storytelling. 

• Ensure all content is accessible, inclusive, and aligned with brand guidelines. 

Social media & website management 

• Oversee the charity’s social media presence, responding to comments, messages, and engaging with supporters. 

• Analyse performance metrics, using insights to refine content strategies. 

• Regularly update website content, ensuring it is engaging and relevant. 

• Implement SEO best practices to optimise web content. 

Supporter engagement & digital growth 

• Work with fundraising teams to develop and deliver digital supporter journeys. 

• Identify opportunities for supporter-led content. 

• Work closely with the Communications & Publications Officer to ensure digital content supports broader comms objectives. 

• Provide training and guidance to colleagues on best practices for digital content creation and engagement. 

• Where needed, help manage Communications & Publications Officer responsibilities during periods of annual leave. 

Person Specification: 

Knowledge and experience 

• Experience managing social media channels for an organisation, including content creation and analytics. 

• Experience (or interest in) working within the Charity Sector and an understanding of the principles of the donor pipeline and donor/supporter engagement. 

• Experience creating and editing multimedia content (video, photography, graphics). 

• Strong copywriting skills for digital platforms, with the ability to adapt tone for different audiences. 

• Knowledge of SEO, social media algorithms, and best practices. 

• Experience using content management systems (WordPress). 

• Familiarity with digital advertising and email marketing platforms (Mailchimp). 

• Experience using data analytics tools (Google Analytics, Meta Insights). 

• Experience using CRM or supporter databases (Beacon preferred). 

Skills, abilities, and behaviours 

• Creative thinker with a strong visual storytelling ability. 

• Experience of using Canva and/or Adobe Suite. 

• Ability to work to brand guidelines, producing aesthetically pleasing collateral and marketing materials. 

• Highly organised with the ability to manage multiple projects. 

• Strong communication and relationship-building skills. 

• Proactive and outgoing, with a willingness to seek out stories and content opportunities. 

• Adaptability to work in a fast-paced environment. 

• Ability to translate complex information into accessible and engaging content. 

• Attention to detail, ensuring high-quality and consistent content. 

• A self-starter who can work independently and as part of a team. 

About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.

You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.

Closing date: Sunday 4th May 2025

Interviews: Monday 12th and Tuesday 13th May 2025

Start date: Monday 18th August 2025
 

Specific responsibilities relating to the role:

Supporting the delivery of our maths curriculum: 

• Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
• Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
• Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
• Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
• Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
• Format any newly generated maths curriculum content for printing.
• Reformat maths curriculum resources for online delivery of tutoring sessions.
• Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.

Quality assuring tutoring delivery:

• Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
• Support our programme delivery team to craft communications and feedback to tutors.
• Produce ‘quality tips’ and resources for tutors and staff.
• Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.

Delivering volunteer tutor training:

• Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
• Support the Training Manager by contributing updates to tutor training content.
• Create content for tutor CPD materials to support with maths tutoring.

Person specification

Qualifications criteria: 

• Qualified secondary school teacher of Mathematics
• At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils 
• Right to Work 

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor
• Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom 
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 
• Willingness to learn and become confident in the KS2 maths curriculum
• Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
• Able to communicate pedagogy in jargon free, accessible ways to non-specialists 
• Empathetic and skilled at providing feedback in a sensitive but constructive way 
• Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
• Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience. 
• Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities 
• Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy 
• Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill 

You will be likely be more successful in this role if you have:

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 

To provide the excellent service we are seeking to appoint a Grub Club Co-ordinator who will be preparing lunches for our young people with the help of young people themselves, while assisting them to complete their cooking OCN accreditation.  This offers an opportunity for you to join a close-knit team!

• You will quickly become the go to person with the answers and you will be a role model when it comes to what a great service would look like.
• You will ensure that the ordering, preparation, cooking and delivery of our enticing dishes runs smoothly and the kitchen remains in top condition, tidy and compliant with Food Hygiene Standards.
• You will help to create a menu with the help of our young people to ensure that vibrant, colourful and nutritious meals are provided to perfection. 
• When you join us, we want you to bring your strong communication skills, strong teamwork ethos and your positive can-do attitude with you!
• You will also be flexible, positive and creative with a child centred approach.
• You will be expected to work both independently, on your own initiative and as part of a team supported by and offering support to your colleagues. The post holder will be expected to contribute to staff meetings and supervision with their line manager.  You will also be expected to attend relevant training.
• The role provides good opportunities for development and progression for the right talent.
• YLP is committed to safeguarding and promoting the welfare of young people. Consequently, this post will require prospective applicants to undergo screening appropriate to the post, including checks with past employers and an Enhanced DBS check.
• YLP embeds a strong Safety culture in everything we do. There will be company policies and procedures to follow alongside our Health & Safety practices so it is essential that you will champion this.
• YLP reserves the right to close this advert early if we are in receipt of a high number of applications.

Skills required

1. Knowledge of regulations and working within the relevant Food Standards framework
2. At least two years experience of working with young people in an education or youth and community setting
3. Experience in compliance, quality assurance, monitoring and evaluating the service
4. Excellent written and communication skills at all levels
5. Computer literate
6. Good Food and Hygiene Standards
7. Organised, methodical with sound decision making ability
8. Experience of catering and supervising catering team members
9. Exceptional standards in all aspects of food service
10. Proven track record in a catering establishment
11. Proven track record of continually improving standards
12. A positive outgoing disposition and real 'can-do' approach​

Main duties and responsibilities:

• To prepare, cook and serve nutritional balanced food with the young people and staff
• To control portions and food cost management.
• Organise and supervise the food service.
• Allocate duties and responsibilities to the rest of the team and provide general supervision/oversight with the young people helping in the kitchen.
• Ordering weekly food stock on line; establishing and maintaining an appropriate stock control methodology.
• Ensure all supplies of food, equipment and cleaning materials are of the right standard.
• To produce menus and food plans with the young people and staff in accordance with guidelines on nutrition and healthy eating.
• Oversee administration of Cooking Open College Network Entry Level 3, Level 1 and 2 with support.
• Cleaning the kitchen, overseeing and maintaining kitchen cleaning schedules
• Compliance and Health and Safety and Food Safety regulation.
• Monitor the performance of young people assisting in the kitchen and reporting any issues to the Operations Manager or line manager.
• Ensure health, hygiene, and cleaning protocols are carried out in accordance with statutory regulations.
• Assist in the control of costs by monitoring and controlling supplies within the budget and by following through with the recommended menus.
• To liaise, as required, with the Operations Manager, Managing Director and others concerned with the running of the services.  To attend and contribute to supervision and attend staff meetings
• Ability to maintain confidentiality
• To complete ad-hoc tasks as required