Quality Manager Jobs

Our Company

At Tutors Green, we connect students with exceptional tutors.  We’re a purpose led company on a mission to make first-class tuition accessible to more students. 

We believe every student deserves the chance to succeed, no matter their background. That's why we partner with schools, local authorities, and charities to ensure equal access to top-notch education.

Since 2015, we've helped thousands of students build confidence and achieve their academic goals through personalised tuition programs. Our success comes from our unique approach: we work with a select group of expert tutors, carefully match each student with the right tutor, and provide regular feedback and reporting to ensure every student thrives.

It’s been an exciting year at Tutors Green, we’ve experienced rapid growth in demand for our services and our internal team has doubled in size. To maintain the quality of service as we scale up our tuition services nationally, we’re continuing to grow our internal team.

About The Role

As a Recruitment Coordinator, you'll be joining our passionate and supportive recruitment team, working closely with Senior Recruiters to help identify and attract the best tutors for our students. Your role will be pivotal in ensuring that our hiring process is seamless, guiding candidates through the application process and making sure they have an exceptional experience from start to finish.

If you’re driven by purpose-led work that fosters positive change in education and enjoy working in a fast-paced environment, this could be just the right role for you. 

Key Responsibilities:

• Managing job ads and screening CVs

• Conducting screening calls 

• Coordinating with Senior Recruiters and Tuition Programme Coordinators

• Screening applications 

• Scheduling and transcribing interviews.

• Managing recruitment documents, including employment verification. 

• Maintaining records in the Applicant Tracking System and Single Central Record.

• Handling pre-employment checks such as obtaining references and processing DBS applications.

• Serving as the first point of contact for candidates and ensuring a positive experience.

What We’re Looking For (Essential Qualities):

• A strong communicator with a deep sense of customer empathy.

• Seeking a confident, enthusiastic recruiter passionate about attracting top talent and driving our mission forward

• A natural ability to develop and maintain relationships.

• Highly organised with excellent time management skills.

• Proficient in prioritising tasks effectively.

• A commitment to safeguarding children. 

• High proficiency in Google Sheets and Google Docs.

• Highly efficient in data entry with a keen eye for detail.

• Ability to thrive in a fast-paced, dynamic environment, and handle multiple tasks simultaneously.

• Strong collaboration skills and the ability to work effectively within a team.

• Ability to think on your feet and resolve issues quickly and efficiently.

We will provide the training and support required, so you can thrive in your role and have a positive impact on the academic outcomes of the pupils we work with.

Tutors Green is committed to the safeguarding of young people. In accordance with our Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.

Benefits: 

• A chance to work as part of a dynamic, friendly team.

• Develop your professional skills with training courses.

• Workplace pension. 

• Enhanced parent policies. 

• Regular team dinners, lunches and socials (including pasta making courses!). 

• 26 days of paid annual leave (plus Bank Holidays).

• Health benefits: Free health and dental care insurance. 

• Salary: £22,000 - £27,000. 

About us 

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. 

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.

About the team

The Age Dispute work sits within the Youth Casework team, and we seek to deepen the impact by supporting more children and young people now dispersed across England and who are wrongly age assessed of assumed as over 18 by the Home Office and/or by the local authorities.

About the role

As an Age Disputes Casework Adviser, you will bring your expertise to provide specialist casework to challenge incorrect age assessments, use experience to deal and prioritise high risk cases, work with various stakeholders including legal representatives, statutory agencies, and collaborate with others in sector to develop, learn and share best practice resources in casework provision.

You will maintain an understanding of the changing practice in relation to age assessments in particular and the wider policy landscape, work with colleagues in the Youth Services and in consultation with the Youth Services Manager, liaise with other relevant Refugee Council teams, including advocacy, practice development, youth involvement, In-Form to use casework evidence to address inequities in policy and practice.

This role is fixed term until 31/03/2027.

Based within the Youth Services of the Refugee Council, the Age Disputes Casework Adviser will be responsible for:

• Working with children and young people to understand their experiences and needs.
• Working closely with other Age Disputes Casework Advisers and the Youth Services Manager to identify and review high risk and complex cases that need prioritising and create effective internal case triage and allocation systems.
• Liaising with a wide range of stakeholders to ensure that the needs of young people with disputed age are recognised and met.
• Identifying age assessment policy and practice issues impacting on the lives of separated children for possible action via strategic litigation with legal representatives and advocacy colleagues.
• Maintaining expert casework knowledge and understanding of the environment and barriers that separated children seeking asylum face in with regards to the assessment of their age, and issues related to access to high quality information, advice and legal representation on immigration, asylum and welfare, and always learning and sharing the knowledge with others.

Main duties and responsibilities

Working with young people

1. Work in the best interests of all separated young people who are wrongly age assessed and referred unto our service.
2. Manage a high volume of referrals from internal colleagues and professionals effectively, and work with Youth Services Manager to identify high risk cases, decide eligibility and priority criteria, and providing timely, helpful, and legally accurate responses at all times.
3. Manage their own complex caseload, primarily age dispute related (appropriate assessments, litigation, and appeals) and support on a range of welfare matters including health, education, and community care issues.

For more information on the role and to apply, please visit our website via the apply button. 

Closing date: 6 December 2024.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Location: Hybrid working part London Office (Islington, London) part home working or flexible location home working. Travel across the United Kingdom will be required.

Salary: £35,575 per annum for London based or £33,150 for home based 
Hours: 35 hours per week 

Closing date: Tuesday, 3 December 2024 at 10.00am 

Interview date: Wednesday, 11 December 2024 

This is a full-time permanent position. 

Who we are looking for 

As Community Content and Information Lead you will be joining Breakthrough T1D, as part of our Community Engagement team. This role will work at the heart of a passionate team who deliver information and support to people affected by type 1 diabetes (T1D) to live well with the knowledge, skills and confidence to manage T1D at all ages and stages, championing community voice at every stage. 

You will be an enthusiastic person with an eye for detail with the ability to plan, manage and deliver our community-based content and information, using expertise and knowledge of new developments. This is an exciting time to join the team with ambitious plans to refresh, review and update many of our resources. 

You will be an experienced information content professional, you may have worked for charities before in similar roles. You will be driven by insight, community feedback and unmet needs with the ability to be agile to adopt new approaches. 

Experience required 

Producing content and copy for multiple communications channels 

• Championing and ensuring lived experience insights drive new/updates to information and content which are rooted in community needs representing the diversity of the community 

• Immersing yourself within a beneficiary community 

• Building, managing and cultivating relationships with healthcare professionals, support groups and or other relevant organisations 

• Offering insightful guidance on developments and wider contextual work guided by external audiences and unmet needs 

• Representing an organisation through networking or exhibiting at conferences, community events and other similar functions 

• Experience of working with budgets 

• Working within a community and building relationships with volunteers, new and existing supporters and stakeholders 

• Demonstrating excellent communication and interpersonal skill 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Are you ready to make a meaningful impact by leading high-quality support services for people affected by MND?

We are seeking a Senior Head of Integrated Services & Delivery to oversee and shape our national and regional support services, ensuring they are accessible, inclusive, and meet the needs of those living with and affected by MND. This is a home-based role with travel requirements to Northampton and regionally.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities

In this role, you will lead our integrated services and delivery teams, driving quality, innovation and excellence across all areas.

• Accountable for the Association's a portfolio of direct services at both national and regional levels, supervising a team of five senior leaders.
• Accountable for the improvement and enhancement of our current direct information and support provision to ensure they are high-quality, safe, and inclusive.
• Lead on the development and implementation of a forward-looking strategy for information and support services that align with organisational goals and address evolving needs.
• Develop, implement, and monitor budgets exceeding £8 million, ensuring financial sustainability and strategic impact.
• Lead the delivery of strategic change initiatives to enhance service quality and effectiveness.
• Establish and monitor data-driven performance metrics to track impact and outcomes.
• Drive innovation in service delivery models, working collaboratively with internal and external stakeholders.
• Embed equality, diversity, and inclusion in all services to ensure accessibility for all communities.
• Support staff and volunteers with the tools, training, and policies needed to deliver exceptional services.
• Act as a key contributor to business planning and deputise for the Director of Services & Partnerships when required.

About You:

You are a proven leader with a passion for driving meaningful change in support services. Your experience and expertise will help us deliver impactful, person-centred services across the UK.

• Educated to Master's level in management arena or equivalent level of experience.
• Significant leadership experience within the charity or health sector.
• Demonstrated success in developing and delivering both virtual and in-person services.
• Track record of implementing strategic and operational plans on a national scale.
• Strong leadership and organisational skills, with a focus on collaboration and team development.
• Proficiency in using data to drive service improvements and measure outcomes.
• Excellent communication skills, with the confidence to challenge and inspire at all levels.
• Commitment to equality, diversity, and inclusion, with experience in promoting these values within organisations.

The full job description is available in the candidate pack.



Salary: £69,550 per annum

Hours: 37 hours per week

Location: Home-based with travel requirements to Northampton and regionally

Contract: Permanent

Hybrid Working and Flexibility: This is a home-based role with an expectation of minimum 2 days per week in Northampton and working regionally. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

Interviews are scheduled for Thursday 19 December and Friday 20 December

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in a similar senior leadership role within the non-profit sector in an information & support organisation, preferably health focused.
• Experience developing and delivering high quality, efficient and innovative person-centered services - both virtual and in person.
• Experience of developing and implementing strategic and operational plans at a national (across England Wales and Northern Ireland), regional and local level.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

In Your Corner are entering an exciting phase of growth, having recently converted to a charitable legal structure. After eight years of successful leadership, our founder is stepping down from their current post as CEO, and their position on the board. We are now looking forward to our future as a charity and seek a strategic leader with the passion to drive us forward. 

We are an award-winning social enterprise whose mission is to support young people to develop the emotional and relational skills that will support them to thrive, through combining non-contact boxing with evidence-based ideas from psychological intervention.  As a values-based organisation we're seeking someone with a commitment to our mission, vision and values; as-well as a solid understanding of youth work, mental health, or boxing/sport for change work and ability to use this to guide leadership decisions and actions. 

The CEO will lead IYC’s services and charitable activities, ensuring effective day-to-day management and development of services and income, while maintaining a positive stakeholder engagement that aligns with its strategy, and ensures future success, financial sustainability, and impact.

This role is part-time and will include occasional evenings to support core project delivery times and board meetings. Regular in-person working in Inner London locations for project visits and meetings is a requirement. However, other activities can be completed via remote working.

We welcome applications from first-time CEOs who feel they have the skills, experiences and vision for this role. We are committed to diversity and inclusion and positively encourage applications from under-represented communities and people with lived experience.

You can find all information, specifications and requirements within our role pack. Please note that all applications must be received by 23:30 on Sunday 8th December 2024.

Recovery Navigator (Mental Health) - Intensive Community Rehabilitation Service 

Birmingham 

£23,400 per annum

37.5 hours per week – flexible shift patterns to include weekend and evening working. Part time roles will be considered. 

We are the leading provider of mental health services in Birmingham and the West Midlands. Our Vision is “Better Mental Health for All” and our values of Respect, Partnerships, Recovery, Wellbeing and Prevention are at the heart of what we deliver. Birmingham Mind has a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city. 

We have been able to diversify our services over recent years resulting in our offer to the citizens of Birmingham being expanded to include prevention and community-based asset services, crisis intervention, a Birmingham and Solihull wide Mental health Helpline as well as workplace wellbeing support.

You will be working as part of a multi-disciplinary clinically led Community Intensive Rehabilitation Team within Birmingham and Solihull Mental Health Foundation Trust and as such although the service manager employed by Birmingham Mind will be your line manager you will be working as part of an integrated medical and psychology team. You will be working in partnership with people who are experiencing mental health difficulties who are currently living in their own accommodation within the Birmingham area and require a period of intensive rehabilitation. Your support of individuals will be a person-centred recovery approach that focuses on developing, maintaining, and strengthening individuals’ skills, abilities, and personal resilience. 

Ideally you will be QCF/NVQ level 3 qualified or have a willingness to work towards this qualification. It is essential that you have an empathy for people experiencing mental health issues and are committed to service user involvement and empowerment. You will have a good understanding of equal opportunities, confidentiality, safeguarding and health & safety.

You will need to be flexible due to the shift patterns which include evenings and weekends. Shift patterns include 9.00am - 5.00pm and 12.00pm to 8.00pm. 

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. 

Closing date for applications is Monday 2nd December 2024 

ABOUT CATSNAKE

At Catsnake: The Story Agency, we harness the power of storytelling, for good. We believe that remarkable talent, enthusiasm and creative thinking can change the world for the better.

We’re third sector specialists, working with clients like UNICEF, WWF, RSPB, and Amnesty International, to craft narratives that make a lasting impact.

Our team thrives in a collaborative, open environment where creativity flows freely, laughter is encouraged, and we’re powered by more tea than you might expect!

LOCATION

Somerset House/Remote (2-3 time in office per week, always on Monday)

ABOUT THE ROLE

We’re looking for a full time Creative Strategist who will play a key role in developing and producing strategic and creative projects for our charity clients.

Working closely with our Creative Director and a talented team of storytellers, you will develop creative strategies that drive action and create change.

You’ll also be responsible for ensuring the quality and effectiveness of Catsnake’s marketing output, ensuring our own story continues to be told in an engaging and impactful way.

KEY RESPONSIBILITIES

Creative Strategy:

• Collaborate with the Creative Director to develop innovative creative strategies for social media, paid media and content marketing.
• Conduct relevant desk research to inform strategy and audience insights.
• Conduct qualitative and quantitative research to develop and test audience insights and key messages.
• Analyse research and test performance data to provide actionable insights.
• Work with and inspire a team of writers, designers, and storytellers to bring creative ideas to life.
• Ensure all creative outputs align with client goals, maintaining brand voice and driving measurable results.
• Create pitch decks and insight documents and present work confidently to clients.
• Stay on top of industry trends and apply them to creative solutions.
• Oversee Catsnake’s marketing efforts, including planning and executing content strategies, managing social media presence, and maintaining the website, to ensure our story is told effectively and consistently.

Project Management:

• Work with project managers to ensure creative solutions are aligned with overall project objectives and timelines.
• Facilitate the development of creative concepts and oversee the production process.
• Ensure high standards of quality, creativity, and delivery on time and within budget.

Skills & Experience:

• At least 3+ years of experience in creative strategy, ideally within a creative agency environment.
• Strong writing experience, with a portfolio that demonstrates relevant work.
• Proven experience in developing and executing creative strategies across various media, including digital and traditional platforms.
• Experience developing and optimising social media campaigns, with the ability to track and report on engagement.
• Experiencing in branding is highly desirable.
• Experience working with charities is highly desirable.

Who you are:

•  Collaborative team player with excellent communication skills.
• Creative and strategic thinker with a keen understanding of how to inspire action.
• Confident and engaging in presenting ideas and building relationships with clients.
• Highly organised, with excellent project management and multitasking abilities.
• Eager to stay current on trends and developments in the creative and digital landscape.

Why Work at Catsnake?

• After one year of employment, you’ll be eligible to receive a share of the annual profit pool and be a part of our EMI scheme.
• Enjoy a hybrid work environment, offering the flexibility to balance office and remote working.
•  A generous holiday entitlement.
• Be part of a passionate team working on meaningful, creative projects for leading charities.

At Catsnake: The Story Agency, we are committed to diversity and inclusion, and we welcome applicants from all backgrounds and experiences. We believe that a diverse group of creative-minded individuals will help us better understand our audience and achieve a diversity of thought in our work. Join us and be part of a creative journey that makes a difference.

MyBnk is a financial education charity dedicated to creating a financially fluent population. We believe that financial literacy should be considered a right for all because the language of money is the language of life.

Everyone needs to be able to manage their money. Yet almost two-thirds of young adults do not recall receiving a financial education at all, and 53 per cent are worried that they will never be financially secure. Poor financial literacy is central to many problems people face today, including rising mental health issues, homelessness and unemployment.

MyBnk aims to bridge this gap, working with over 40,000 young people and adults across the UK every year, delivering expert-led, high-impact financial education programmes on topics such as saving, debt and student finance. We want to bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they started.

We have four Directorates that support the organisation:

· Programme and Delivery Directorate

· Fundraising and Communications Directorate 

· Finance and Operations Directorate

· People and Culture Directorate

Part of our Programme and Delivery Directorate all our Programme Trainers love working with our programme participants. They are the front line of our work, representing MyBnk’s exceptional programme quality in a range of settings. This is an outward facing role and will require significant travel to our delivery locations across the area to deliver face to face (and occasional virtual sessions) to varying groups of learners.

We are really proud of the quality of trainers we hire at MyBnk; we have a good mix of people including former primary and secondary teachers and youth workers. You will be joining an excellent team who know their stuff so there will be ample opportunity for you to learn and for you to feedback on where our programmes might improve. You do not need to be an already existing expert on financial education; we will teach you everything you need to know.

As the Senior MEL Officer in the MEL team, you will support the Head of Impact & Learning and the MEL Manager, as well as the Programmes & Impact department and wider team, to measure and analyse the quality and impact of our programming. You’ll use your strong organisation skills, experience in data collection and analysis, and ability to identify key trends and impact in our work. You will also work with colleagues across the organisation to ensure that our impact and expertise in working with women entrepreneurs is measured and communicated accurately and effectively to our Board of Trustees and external stakeholders.

Department purpose

This role sits within the Programmes & Impact department, which is responsible for the development and delivery of our programmes and services, ensuring they are delivered to a high quality, remain responsive to women entrepreneurs’ needs and have demonstrable impact. The department is divided into three teams: Entrepreneurship, which is responsible for delivery of services such as HerVenture and the four ‘Road to’ programmes, Mentoring, which is responsible for development and delivery of the Mentoring Women in Business programme, and MEL, which is responsible for quality impact measurement, analysis and research.

Key responsibilities

Main obligations

• Support the development and implementation of MEL systems and tools across Mentoring and Entrepreneurship projects, providing the Foundation with the necessary information to understand our impact and inform programme improvements.
• Support in collection and analysis of organisational KPIs and provide overall operational support for the MEL team.

Specific responsibilities

• Programme Monitoring, Evaluation and Learning
• Ensure up-to-date programme monitoring and evaluation materials (surveys, data collection tools and theoretical frameworks) are in place for existing programmes as well as those that are in development.
• In collaboration with colleagues in the Mentoring and Entrepreneurship teams, execute the annual calendar of programme and partner surveys, including uploading and testing the surveys.
• Develop analysis plans aligned to key research questions, programme goals and logical frameworks.
• Collect, clean and analyse quantitative and qualitative programme data aligned to programme goals, logical frameworks, organisational KPIs, and general summaries of findings.
• Collaborate with colleagues on the Mentoring and Entrepreneurship teams to support dissemination of programme findings and cross-site trends internally and externally.

Research and Evaluation

• Provide administrative, logistical and analytical support for programme evaluation and in-country data collection.
• Conduct desk research to support programme implementation and/or provide background and context for research and evaluation findings.
• Collect, clean and analyse data for Foundation-led or commissioned research and evaluations.
• Support development of tools and protocols for qualitative data collection, and conduct remote and in-country fieldwork, as needed.
• Project management and administration
• Attend and document monthly MEL meetings with colleagues in the Entrepreneurship and Mentoring teams.
• Support drafting internal and external reports to donors and in-country partners sharing programme outcomes and recommendations.
• Provide administrative support to the MEL team to organise and archive programme data, and anonymise PII in accordance with GDPR, under the direction of the MEL Manager.
• Maintain MEL data storage systems, including an organised library of accessible data collection tools and a database of vetted survey questions.
• aintain workplans for projects and workstreams (e.g. survey or reporting cycles).
• Provide cross-departmental support and advisory for using data
• Maintain and enhance the resources available on the MEL workspace and act as first responder to assigned data requests from other departments.
• Update slides, one-pagers and other resources describing programme reach and impact for use by the Partnerships team and others.

Other responsibilities

• Administrative support for the MEL team as needed, e.g., calendars, travel, agendas, record management.
• Ad hoc support to Chief Operating Officer in data collection and analysis, organisational and board reporting and dashboards.
• Work to protect and enhance the reputation of the Foundation, seeking opportunities to expand and promote awareness of the Foundation’s work.
• Ensure all people are treated with respect, compassion, justice and trust in the course of their work, thereby promoting the Foundation’s core values.
• Be familiar with and adhere to the Foundation’s policies and procedures.
• Other responsibilities may be added in line with experience and programme requirements.

 Person specification

• All applicants should already have the right to work in the UK. The Foundation does not offer sponsorship at this time.
• Essential criteria
• Two or more years of experience working in MEL, ideally related to international development.
• Experience with MEL tools and approaches for qualitative and quantitative data collection and analysis, including survey design and implementation, semi-structured interviews, focus groups and outcome harvesting.
• Good skills in MS Excel, PowerPoint and SurveyMonkey (or other survey tools such as Kobo Toolbox or Google Forms).
• Data collection, storage, analysis, and visualisation skills.
• Comfortable working in a fast-paced environment and able to juggle competing priorities while maintaining a meticulous attention to detail.
• Ability to develop a clear narrative from data, pitched at an appropriate level for the target audience, and to develop evidence-based recommendations.
• Motivated to expand MEL knowledge and skills, proactively identifying skill gaps and seeking opportunities for training, coaching and development.
• Ability to solicit and integrate feedback into work products and incorporate learning into future work.
• Ability to excel in a collaborative environment, working within and across teams.

Desirable criteria

• Understanding of data collection challenges in low and middle income countries.
• Understanding of GDPR legislation and its application to MEL.
• Project or programme management experience.
• Basic understanding of descriptive and inferential statistics and one or more statistical packages such as SPSS, SAS, Strata or R.
• Familiarity with Microsoft Teams (or other project management/collaborative software) and Google open source suite of programmes, including Forms.
• Experience living and/or working in a low or middle income country.
• Understanding of key issues in women’s economic empowerment, entrepreneurship, and of gender and development.
• Willingness and ability to travel internationally.

Permanent - Full time – Hours are negotiable

About us

Practical Action is a change making organisation that works in unconventional ways. We put ingenious ideas to work so people in poverty can change their world.

We do things differently, so answers that start small can grow big – bringing people together in bold collaborations, using innovation and knowledge to build futures free from poverty and help shape a world that works better for everyone.

About the role

The key function of this role is to support all Practical Action entities and subsidiaries in providing effective and efficient legal, governance and operational support.

The role will support the Board and Senior Management by keeping abreast of developments in the legal and regulatory environment and acting as focal point for providing/securing specialist advice to support decision making.

The role also manages and develops several internal systems.

About you

We are seeking an experienced, dedicated and detail-oriented Company Secretary. This role involves a variety of responsibilities aimed at ensuring the smooth operation of compliance, legal, and company secretarial functions across our global organisation.

Accountabilities

• Oversight and management of UK legal budget.
• Ensure that all legal registrations for all PA offices and subsidiaries are maintained and that relevant documents are available to key staff and governance bodies.
• Ensure all returns to Companies House/Charity Commission are made and that Board/Committees sign off as needed.
• Maintain statutory registers including register of members, register of People with Significant Control, Register of Directors (including residential addresses), register of secretaries and register of charges.
• Provide specialist support to GLT, Chair of Board of Trustees and Chair of Finance, Audit and Risk Committee in relation to governance, legal and regulatory compliance. The role will act as secretary to FAR.
• Maintain lists and records of staff and trustees holding Powers of Attorney and ensure that these are renewed or replaced as needed.
• Provide governance information for the Annual Report, statutory audits and other purposes.
• Work with the Executive Assistant to the CEO to ensure that Admin Control is up to date and incorporates all of the above.
• Stay abreast of legal and regulatory changes and notify relevant staff of any implications.
• Oversight of the Annual Legality Questionnaire.
• Lead on annual review of Practical Action’s insurance requirements to ensure insurance needs are met whist delivering good value for money.
• Provide support on Practical Action projects relating to charity governance e.g., development of Governance manual, Governance self-assessments and GDPR.
• Contribute to the monitoring of GDPR compliance as a member of the GDPR management team
• Support the trustees to administer the Defined Benefit pension scheme as requested.

PERSON SPECIFICATION

Essential

• Knowledge of legal and regulatory requirements for charitable companies and experience of developing and implementing policies and systems to ensure compliance.
• Good knowledge of GDPR with ability to develop robust systems to share and protect personal data.
• Organised, thorough and with good attention to detail.
• Highly numerate with a strong capacity to analyse and utilise complex data.
• Strong team working with the confidence to seek advice from expertise elsewhere.
• Strong IT skills including the ability to specify or design new systems.

Desirable

• A background in international development including some time spent working overseas.
• A good understanding of the role of internal audit, finance and other key departments.

APPLICATION INFORMATION

The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.

Our open plan offices are located in the centre of Rugby and near to Rugby train station.

In addition, we offer the following benefits:

• Full time roles are contracted at 35 hours per week.
• Hybrid/flexible working options.
• 27 days’ holiday rising with continuous service, in addition to public holidays.
• Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
• Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
• Life assurance (3 x annual salary).
• Bike to Work scheme.

The successful applicant must have the pre-existing right to both live and work in the UK.  This is a hybrid role, and you must live in a commutable distance from our Rugby office, as you would be expected to attend the office on regular occasions.

Additional information

Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued.  Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.

We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

Closing date for applications: 5th December 2024.  Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

HOW TO APPLY

If you want to work for a charity with significant people ambitions, then we would like to hear from you. For more information, please visit our careers page.

To apply please submit a copy of your CV and send us a supporting statement.

Do you want to work with a leading social justice charity organisation supporting those in need?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

About the role?

Reporting to the Bid Manager you will:

• Plan, write, edit and submit tenders owning an opportunity through all stages from tender release to submission
• Research and review opportunities, identifying key requirements and communicating the requirements effectively with internal and external stakeholders
• Obtain information required to produce compelling, high-quality bids from internal and external stakeholders, including through own research
• Effectively work to bid project milestones to ensure timely submission
• Work collaboratively with key members of the operational teams to ensure that ways of working are positioned in line with USPs and agreed win themes
• Undertake in-team quality control of other writers’ bids to ensure that all submissions are the highest-possible quality
• Review submissions to drive continuous improvement through analysis of feedback, taking account of market knowledge and suggesting changes/improvements
• Continually update the information library for future bids, ensuring good knowledge of market competitors
• Work well with the wider team to ensure coordination and compliance of the defined bid process is maintained

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services.  We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years.  We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About you

We are seeking a Bid Writer to enhance our Business and Strategy Team. Experience in bid writing is desired, but not essential. We would like to hear from you if you are looking to enhance your writing skills and experience to create high-quality commercial bids. You should have good project management skills and be able to bring information from various sources into compelling written proposals. We welcome applicants who have recently graduated from university with a degree that demonstrates excellent analytical and writing skills. Reporting to the Bid Manager you will be a supportive team member able to work in a fast-paced environment, with competing deadlines and able to use your excellent communication skills to influence key stakeholders. Having experience of Local Government tendering would be an advantage.

Benefits

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact Human Resources for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on the advert page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 2nd December 2024; however, VoiceAbility reserve the right to interview suitable candidates as applications are received and therefore withdraw the vacancy before this date.

Want to know more about VoiceAbility and the role? Click to apply to see more details. 

Do you enjoy working with people and have excellent administrative skills? Do you have experience of coordinating volunteers? Do you want to work for a charity that supports people to improve their health and well-being through gardening?

We’re looking for a Client Services Coordinator to support the running of the Thrive London Centre and the Social and Therapeutic Horticulture (STH) programmes that we provide in our gardens in Battersea Park. This role will have responsibility for recruitment and induction of volunteers who provide vital support to the running of our programmes.

Key Responsibilities

• Volunteer Co Ordination

• Corporate Volunteer Day Co-ordination

• General office, financial and other Client Services functions​

Based at Thrive London in Battersea Park.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

For more information, please download the Information Pack.

To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.

Closing date for applications: Monday 2 December 9am. Interviews are anticipated to take place on Monday 9 December 2024.

Mission Care provides distinctively Christian care for the ageing and elderly. Over the last 120 years our work has expanded, and today we care for nearly 300 residents in five homes spread across South East London. Our quality of care is consistently high and we are ambitious to grow our provision in the near future.

A high-calibre Chief Operating Officer will be critical to successfully achieving this hope. He or she will have an array of gifts in team leadership and oversight, collaboration, strategic thinking and implementation as well as other areas, all of which can be brought to bear in a highly varied role on our SMT at the heart of our planning for the future. All of this must be underpinned by a clear Christian faith.

Carnelian are handling initial discussions and interviews for the post. Please get in touch with your CV.

Are you passionate about volunteer engagement and making a real difference in the world of healthcare? The Royal College of Radiologists (RCR) is looking for an experienced Volunteer Officer to lead the way we attract, manage and recognise the invaluable work of our volunteer community.

We have over 2,000 volunteers that engage with us and refer to these individuals as ‘Contributors’. The Contributor Officer will be our Volunteer Lead and will work alongside the Head of HR on the engagement, management and retention of volunteers across the organisation. As this is a new role, there is huge scope to think innovatively and apply your expertise to ensure our processes and ways of working deliver real value to the members giving up their time to work with us.

This is a unique opportunity to work closely with our contributors, ensuring they feel valued and empowered to contribute their expertise. If you’re keen to take a leading role in ensuring that we can engage and grow the group of doctors helping us to make a difference to patients’ lives, then we would love to hear from you!

What you’ll do:

• Develop and update an appropriate and consistent recruitment and selection process for Contributor positions, ensuring it provides flexibility to cater to the differing level of roles across the organisation.
• Work with the Marketing and Digital team to build and maintain a dedicated Contributor section of the website, designed to engage our key audiences and provide easy access to engaging information and content.
• Monitor application rates for key Contributor positions, developing our approach to ensure that the opportunities reach a wide range of members.
• Actively lead the RCR’s approach to engaging with Contributors.
• Conduct regular business partnering meetings with RCR staff who have management responsibility for key Contributors, advising on how to manage, support and engage the group.
• Actively input into the development of the RCR’s Customer Relationship Management (CRM) system and other relevant systems to ensure there is a single point of truth for all Contributor related data and that important information is recorded in an easy to access way.

What you’ll need:

• Proven experience of volunteer attraction, management and engagement.
• Experience of effectively managing a wide range of stakeholders.
• Experience of developing processes and policies from scratch to meet complex needs.
• Ability to work with data and identify issues and analyse the impact of solutions implemented.
• Effective problem-solving skills.
• Excellent communication skills.

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme