Quality Jobs
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· user involvement projects that help organisations improve what they offer by listening to people who use their services
· local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
· innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
About the role
We are searching for an exceptional Learning Disability (LD) User Involvement Project Manager to work in our well-regarded learning disability user involvement services.
The post holder will be responsible for managing the ‘Synergy’ Learning Disability User Involvement Project, supporting and supervising ‘experts by experience’ - learning disability representatives, volunteers and participants - and actively reaching out to the wider Camden learning disability community, reporting their views to Council, NHS and CCG representatives, helping to shape the services people from this community receive.
Key responsibilities
- Support the user-led ethos of the Synergy project, and provide line management, supervision, support, and annual appraisal of the Synergy Reps. This also includes managing volunteers, work experience/internship opportunities, and recruitment to the Synergy project; and processing reward & recognition, salary payments and queries.
- Manage and deliver consultations, training, groups, and workshops that align with local and national priorities, as well as the Advocacy Project’s strategic priorities, feeding this into decision-making forums. This will include involvement in the Camden Planning Together Board, including agenda setting, creating Easy read documents, and supporting the co-chair.
- Design and conduct consultations, through a variety of methods including interviews, surveys, focus groups, meetings, and forums; with individuals or groups; in person, online, and via telephone or video calls. Collate consultation results and write up evaluation reports.
- Provide regular speaking up opportunities, which might include drop-ins, group meetings, consultations, forums and focus groups as well as one-to-one interviews - addressing any gaps in diversity to ensure a diverse representation of the community are engaging in opportunities.
- Develop effective working relationships with key staff in health and social care and voluntary sector services including carers; working in partnership with them to raise awareness of the Advocacy Project services and to amplify user voice and to shape local and national services.
- Manage the service according to the contract and allocated budgets ensuring they meet agreed standards, monitoring system requirements, service goals and outcomes; and provide accurate and timely project updates and monitoring reports.
- Develop and manage income generation opportunities such as training, awareness sessions, and easy read translation.
- Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.
- Communicate effectively with people with a learning disability, including people with profound and multiple learning disabilities (PMLD), using a range of creative approaches – for example, Makaton, intensive interaction and objects of reference - to maximise participation opportunities in line with the Advocacy Project’s Accessible Information Standards.
- Support the Synergy team to participate in recruitment or procurement procedures within but not limited to Camden Council, NHS settings, and NCL CCG.
- Use organisational software and systems to record information that will contribute to the writing of regular reports.
- Keep up to date with developments and good practice guidelines in advocacy and user involvement and of health and social care services/legislation and local and national policy, and priorities relating to people with learning disabilities. This includes co-production, involvement, representation and consultation practices.
- Work with commissioners and key stakeholders to develop effective consultation, involvement, and co-production.
- Attend local, London-wide, and national events and meetings; and support the Synergy Reps and volunteers to attend.
- Work as an active member of the user involvement team - contributing to service planning and development. Where necessary, provide cover within the UI team.
General responsibilities
- Participate in team meetings and training.
- Participate in personal, team and organisational development.
- Ensure an understanding and compliance with health & safety, safeguarding, risk regulations and The Advocacy Project policices.
- Work to our mission, vision, and values.
- Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
- Understanding of the issues faced by people with a learning disability, and recent developments in policy and practice, and health and social care legislation.
- Sound knowledge of services for people with learning disabilities
- Experience of the principles, practice and different approaches to user involvement, including co-production, consultation and speaking up forums.
- Ability to listen, communicate and build trust with people with learning disabilities, including those with high support and complex needs and/or profound and multiple learning disabilities (PMLD), to enable them to express their views and support their inclusion in the development of local, London-wide and National strategy.
- Ability to manage group dynamics, and negotiate/resolve conflicts or disagreements that may arise during group meetings.
- Ability to work with a wide variety of stakeholders including commissioners, volunteers, service users and colleagues.
- Excellent communication skills (written and verbal) and understanding and experience of using a variety of creative communication methods such as Intensive interaction, Easy read, Makaton, Talking mats, and Objects of reference etc.
- Excellent interpersonal skills and ability to adopt a person-centred approach
- Experience of providing supervision and support to others
- Commitment to working within the Advocacy Project code of conduct, equality and diversity, and safeguarding policies.
- Ability to be pro-active, to use your own initiative to plan and execute projects, to prioritise your own workload, to problem-solve, and to work as part of a team.
- Commitment to Equality and Diversity - to understanding, recognising, respecting and valuing differences (for example, due to Age, Race, Sex, Gender Reassignment, Disability, Sexual Orientation, Religion or Belief).
- Evidence or commitment to ongoing professional development.
- Ability to work and deliver the project remotely – using technology and various online platforms, for example Zoom, Microsoft Teams etc.
- Knowledge of the Equality Act 2010, Mental Capacity Act 2005, and Care Act 2014, to support service delivery and supervision of the Reps and volunteers.
Desirable knowledge, experience and qualifications:
- Understanding of the issues faced by people with mental health issues, and older people
- Understanding of Advocacy under the Care Act
- Understanding of Accessible Information Standard.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.
The client requests no contact from agencies or media sales.
Role Purpose
You will work alongside the Strategic Projects Manager to provide flexible and high-quality project management and administrative support to the Senior Management Team, working across THET’s programmatic, operations, policy, and advocacy work.
THET is experiencing an exciting time of growth, and you, alongside the Strategic Projects Manager, will play a critical role in supporting this growth to be managed well, and in ways that allow colleagues to maintain a focus on existing projects and programmes.
The Strategic Projects unit focuses on new and emerging areas of work which require close collaboration with staff across the organisation, and to use creative thinking, sound project management and administrative skills. Recently completed work ranges from providing interim programme and events management support to THET’s Experts In Our Midst programme, to project management and coordination support to the UK-Africa Health Summit. Work is now starting on initiatives to tackle the organisational change we see at THET, such as strengthening recruitment and induction processes, and improving our Equality, Diversity and Inclusion approach.
To be successful in this role, you will be a fast learner, get things done and excel in working across teams as well as managing a varied portfolio of work. You will be a strategic thinker with an ability to manage complex problems in situations with significant uncertainty.
Here are the top four things we think you can be excited about:
· Being at the heart of the global health partnership community, supporting UK NHS and other health workers to volunteer internationally.
· A varied portfolio of work, working with different teams and across several areas of the organisation.
· The chance to work across many aspects of a growing global health charity, including: organisation management and growth, project management, project development and initiation, and events management.
· Joining a friendly Programmes Team with a hybrid working pattern and plenty of learning and development opportunities.
Main Responsibilities
1. To provide high-quality project management support for new and emerging areas of work, responding flexibility to opportunities and needs as agreed with the Senior Management Team and Strategic Projects Manager.
2. To broker cross-organisational collaboration with the wider staff team to deliver on these projects and manage the effective handover of responsibility to those teams at appropriate moments.
3. To flex across projects and programmes during pinch points to provide extra capacity to team members where necessary.
4. To provide sound administrative support to the Senior Management Team and Strategic Projects Manager, undertaking research, planning and on occasion, logistical support as needed.
5. To liaise with a range of senior external stakeholders in the UK and overseas in the delivery of strategic projects.
6. To provide coordination support to key events in THET’s events cycle, when additional capacity is required.
Possible initiatives coming up over the next six months include:
· Developing and delivering defined Organisational growth initiatives;
· Supporting THET’s Mid-Term Strategy review;
· Developing organisational or project Standard Operating Procedures;
· Supporting SMT on the delivery of organisation-wide moments (such as the Staff Away Day, Country Director Annual Meetings)
· Supporting the planning and delivery of the THET conference and UK-Africa Health Summit;
How to Apply:
Candidates can apply by submitting a C.V and cover letter (maximum two-pages) stating their interest in this position and fit with the person specification.
This letter should be submitted with a CV to THET by midnight Sunday 7th July, with ‘Strategic Projects Coordinator’ in the subject line. Applicants must be available for interview and assessment w/c 15th July.
Please see Job Pack for full instructions.
The client requests no contact from agencies or media sales.
Community Fundraising Volunteering Officer, an excellent opportunity to join a National Children’s Charity at a very exciting time of investment and growth across Community and Mass Fundraising.
- Location: Remote working. Based anywhere in the UK.
- Salary: £30,070 per annum + benefits
This is a newly created role due to investment and growth across community and mass fundraising.
As the Community Fundraising Volunteering Officer, you will join the Community and Volunteer Team, responsible for the coordination and delivery of new and existing Community Fundraising Volunteers, focused on increasing their participation and enhancing their community fundraising activities, along with improving the community volunteer’s experiences. You will also support with the long-term planning of the community fundraising volunteer fundraising programme.
Key responsibilities:
- Coordinate the delivery and development of the Community Fundraising Volunteer-led programme.
- Recruit, steward and develop Community Fundraising Volunteers, enabling them to inspire and engage their local communities to generate income.
- Coordinate volunteer projects, enhancing the quality of the volunteer experience and meeting income targets.
- Research community fundraising opportunities in communities, communicate these opportunities with the volunteers.
- Coordinate resources, tools and products for Community Fundraising Volunteers.
- Identify training needs, working with a Volunteer L&D Co-ordinator to organise training.
To be successful in this role you will have prior experience and knowledge of:
- Working within a similar Community Fundraising role, with experience of volunteer recruitment and stewardship.
- Proven track record in achieving financial and non-financial targets in a Community Fundraising capacity.
- Experience of stakeholder management, relationship building, with the skills to persuade, motivate and inspire others.
Deadline for applications: 19th July.
Salary: £30,070 per annum + benefits
Location: Based anywhere in the UK.
Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
The National Homicide Service (HS) is a fast paced, specialist team funded directly by the Ministry of Justice to provide exceptional trauma informed practical and emotional support every day.
Becoming a Homicide Caseworker is a unique opportunity to support families and individuals bereaved by and eyewitness to murder and manslaughter. Our priority is to ensure that those bereaved by and eyewitness to murder have the support they need for as long as they need.
This role is home-based with regular travel throughout Hampshire, Surrey & the Isle of Wight and neighbouring counties (dependant upon demand) you will be working 37.5 hours a week with a permanent contract.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The role of Homicide Caseworker is varied, demanding and rewarding; no two days are the same and you will thrive on this challenge. You will work closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, you will provide a pivotal role to support clients through the Criminal Justice System.
You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
You will be responsible for managing your own complex caseload to the highest quality standards. This post is home-based with regular travel throughout Hampshire, Surrey and the Isle of Wight and neighbouring counties (depending on demand), and a driving license and access to a vehicle is considered an essential requirement.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders
- A full driving license and transport.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for an Independent Domestic Violence Advocate to join the team in London, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance program & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role offers hybrid working with a minimum 1 day per week in our Victim Support Office based at Whitecross Studios, homeworking and regular travel to meet clients and attend meetings. As an Independent Domestic Violence Advocate of domestic abuse you will:
- implement effective ways of working with victims and those supporting them to increase safety and reduce harm
- provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- initiate, develop, maintain and monitor multi-agency links through procedures and protocols to keep safety central to all services for victims of domestic abuse
You will need:
- knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- to understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
- experience of direct service delivery to victims of domestic abuse or other vulnerable people.
- good communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice
- strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
VOICES are excited to be seeking our first full time fundraiser to support our growth and development. We are looking for an individual who has relevant sector experience, a good knowledge and understanding of fundraising and a commitment to working in a trauma informed way. As a survivor led organisation, we are looking for someone who shares our ethos and will be proactive in consulting with our Lived Experience Group(s).
You will work closely with the CEO to help secure the long-term future of VOICES, through expanding and diversifying our income generation.
With a good understanding and knowledge of grants and trusts fundraising, you will also help direct our future – with consideration to community fundraising, charity shop and/or social enterprise. Whilst we’ve many ideas about what it might look like, no decisions have yet been made and we’re keen to work collaboratively with our new fundraiser and hear their vision.
At VOICES, we have big ambitions which would cement our role as sector leader in recovery services and ensuring survivors’ voices remain at the heart of policy and practice.
This role will also involve working to help develop VOICES’ name, increasing community awareness of our charity. You will therefore bring with you, knowledge of social media, marketing and communications and/or a willingness to learn.
Please be aware that due to the nature of the services delivered by VOICES in our safe space centre, this role is restricted to those assigned the gender female at birth in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
KEY RESPONSIBILITIES
- Develop, oversee and actively lead the implementation of a fundraising strategy which exploits a wide range of fundraising opportunities, maintains diverse and sustainable income streams, and builds the organisation’s voluntary income capacity to meet its aims and objectives.
- Oversee and support the development of fundraising, with consideration to diversifying our income avenues.
- Working closely with the CEO and Finance Assistant, maintain an overview of funding across the organisation and analyse income sources to manage the fundraising strategy, assess progress against targets and contribute towards our financial capacity.
- Absorb the knowledge of the team and consult with them regarding priorities, representation, approach and model.
- Work with the CEO to develop high quality grants and trusts applications (our current main source of income).
- Build on our existing corporate partnerships and establish / develop new corporate partnerships for VOICES.
- Attend Finance Committee meetings and the Board of Trustees, reporting on fundraising and progress against the strategy.
- Help to grow the name of VOICES, through use of relationships, partnerships, marketing and communications.
- Work closely with the Centre Administrator to agree a planned approach to social media.
- Working with the VOICES team, consider the role of volunteers in VOICES – taking management responsibility for any fundraising volunteers.
- In line with our trauma-informed ethos, adopt a trauma-informed approach.
- Work with clients, including the Lived Experience Group, to hear their ideas for fundraising and enable their participation in events / volunteer opportunities where appropriate.
- Develop and maintain relationships with a variety of key stakeholders including Clients, funders (including trusts, companies, major donors), Trustees and volunteers.
- Continuously monitor and evaluate fundraising activities, taking corrective action or enhancing them when necessary
For further information or an informal discussion about the role, contact our CEO, Emily Denne.
Application is by way of a CV and covering letter, explaining your skills, experience and interest in the role (no more than 2 pages).
Shortlisted candidates will be invited to interview on 24/07/2024. In line with our trauma informed ethos, all candidates invited to interview will be provided with the interview questions in advance.
The client requests no contact from agencies or media sales.
Enhanced Support Worker
We're looking for a kind, compassionate and resilient Enhance Support Worker to join our RBKC Heaney Cluster Service service in Ladbroke Grove.
£25,937.60 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues.
Enhanced Support Workers will devise person centered support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
* Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Develop knowledge around the local mental health system to ensure customers receive the best treatment available
* Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience of working with complex needs/ street homeless
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced community organiser looking to make a real difference in an urban community, particularly with BAME and marginalised groups? Are you a strategic thinker, a doer, and a people-person?
Join Big Local Works (BLW) as our Community Organiser – Enterprise and Engagement.
Based on a recently refurbished historic market, we want to develop a people-powered regeneration, led by and for local residents, to sit alongside extensive property development happening in the area.
This new post, funded by the Esmee Fairbairn Charity, requires a skilled and energetic individual to harness and stimulate community energies.
Our approach focuses on involving people from diverse backgrounds and encouraging them to develop their own enterprises and initiatives, especially (although exclusively) related to micro-enterprise and economic participation. We want local people's voices to be heard, but more than that - we want them to take an active part in a community's regeneration..
We strongly encourage applicants from minority/marginalised communities, and value personal experience and connection to our mission alongside professional skills.
General Information
Big Local Works (BLW) is a community-focused economic inclusion charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.
To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.
We deliver our support in the community through three main services:
- Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
- Employability Skills training and coaching to help people access ways of increasing their earned income
- Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’
People Powered Regeneration
As well as continuing to offer an ever-wider range of individual support, we now have a strategic vision to create a ‘people-powered regeneration’ in an area already undergoing massive redevelopment by property developers.
In July 2019, a community campaign was successful in securing £2m funding from the GLA for the ‘Made in Bermondsey’ regeneration project centred on making key improvements to the local market place, the Blue Market in South Bermondsey.
Final works were completed in July 2022 and the market now has a first-class infrastructure for traders, local residents and visitors to use and enjoy the Blue Market place. The market also showcases a vision of a better future for the local area: a more prosperous, resilient and connected local community where people come together to trade, socialise, and celebrate across the diverse boundaries. We need to pay special attention to BAME, and recent migrant, communities who have begun to settle in Bermondsey after many years of exclusion.
Through our work, we seek to empower local people, encourage enterprise and community activity, and support the regeneration of an area that has long suffered from the effects of deprivation. Most recently, we have been successful in securing £200,000 from the Esmee Fairbairn Charity for strategy and community engagement support in the local area.
Our key goals are:
- Local people have more say over the changes in their local community.
This means that local people are actively involved in the development of place-based community assets, enterprises and projects. Local people will have more influence on local development and regeneration.
- ·A more diverse range of local people work together to improve their community.
This means community members from a wider range of backgrounds become active citizens. There are better relationships and increased collaboration between local stakeholders.
- People feel proud of their local area, and hopeful for the future.
This means stories and messages about the area are more inclusive and welcoming of diverse perspectives and communities. People are better informed, and know more about the opportunities and assets in their local community.
Community Organiser – Enterprise and Engagement
Over the past 2 years, we’ve undertaken in-depth research and community mapping to understand our area's needs, assets and lived experiences.
This role has three key responsibilities:
1. Outreach and engagement with local communities to help them build a stronger voice during regeneration
2. Supporting the development of new initiatives by local people, focused on microenterprise and wider community activity
3. Ensuring that a wider range of local people are involved and included in community activity, and their voices heard – especially those from marginalized communities
Key Tasks include
Role overview:
- Apply recognised community organising principles and practices to support the development of new initiatives in the local area.
- Broker collaborations and relationships between local groups, helping them develop a shared voice during regeneration.
- Identify and develop active citizens, and support them to develop and deliver their own individual and shared community Initiatives, including those focused on enterprise and wider community activity
- Facilitate groups and provide ‘servant leadership’ for community groups where appropriate, managing conflict effectively
- Develop effective and positive relationships with local stakeholders (including, for example, local councillors, community networks and leaders, and partner organisations), communicating assertively, and with diplomacy and tact.
- Organise Events: Plan and host events, both online and in person, to strengthen community ties and increase visibility.
- Work closely with the Business Improvement District, local charities and businesses and key strategic partners to help us achieve the overall aims of the People-Powered Regeneration
- Build and maintain a network of contacts among our priority groups and communicate efficiently with each one
- Lead on day to day local communications and marketing, supporting the development of newsletters and online content, with appropriate support and resource
- Contribute to research and evaluation across activities to ensure our work has the best possible impact
- Represent the work to existing and potential supporters, and the local community, to secure buy-in and support for the programme
Person Specification: (Key Skills that would help you in this role)
Skills, knowledge and experience
- Experience of developing relationships with a range of different and diverse community groups especially focusing on historically marginalised groups, especially BAME and recent migrant communities, as well as communities of faith, LGBT+ people, and others.
- A strong understanding of, and commitment to, the principles and practices of equalities, diversity and inclusion and how these relate to community organising.
- Demonstrable experience of maintaining strong working relationships with a wide range of stakeholders.
- Ability to work independently and proactively; with effective time management and prioritisation skills, to be able to multitask.
- Ability to communicate confidently, professionally, and approachably.
- Demonstrable high-quality writing skills and experience of using digital technologies for marketing and community engagement (such as social media, website content management eg. Wordpress, Squarespace).
- Experience of managing a budget.
- Professional IT skills including confidence using Microsoft Office and Google Drive
Personal qualities
- A people-person who actively enjoys getting out and meeting people
- An enterprising person who wants to help people make new things happen
- Somebody with enthusiasm and passion, but also an ability to focus
- Somebody who enjoys working both alone and as part of a team, with the ability to inspire, motivate and work collaboratively with others.
Desirable:
- We would particularly welcome those with experience of applying one or more recognised community organising frameworks.
- We would particularly welcome those with experience of supporting enterprise, as well as social/ community-focused activity.
If you feel that your skills and experience do not fully meet the criteria as listed in the Job Description but that you have other relevant skills and experience that would support you in this role, please do apply and note these in your application.
You will benefit from
- 25 days holiday a year plus bank holidays
- A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community
Working pattern
- While there is scope for working from home on some tasks, you will need to be present in our centre, on the market, and out and about in the community for a good proportion of your time.
- There will be a need to work flexibly, including some evenings and some weekends, for which time off in lieu will be given.
If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.
We present work for everyone and we welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled, or other marginalized communities. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs, we can continue to look at the world with fresh eyes and find new ways of doing things.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.
This is a fixed term position to November 2025.
This exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
Key tasks and responsibilities include:
· To provide high quality, specialist support to children who have lived in a domestically abusive family.
· Enabling young people to access statutory and other services where appropriate.
· Managing a caseload and working proactively to support young people and their families.
· To deliver educational, time-bound, 1 to 1 support sessions for children and young people.
· Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.
· Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.
· Undertake risk assessments and implement robust safety management plans.
· Give practical and emotional support to children affected by domestic abuse.
· Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
· Work with your team and manager to develop early intervention resources.
· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Groups and Activities
- Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
- Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
- Run groups for children and young people following a planned programme.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’s Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
- Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
- Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
- Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
- Report all health and safety concerns to line managers;
- Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
£40,039 per annum
Full time, 35 hours per week
Fixed term maternity cover contract for 12 months, start date 1st October 2024
London based contract with the option of hybrid working in the office and from home*
Are you Interested in supporting the team that strengthens the delivery of physiotherapy education and continuing professional development (CPD) throughout the UK?
At the Chartered Society of Physiotherapy (CSP) we have an exciting opportunity to take on the role of Administration Officer within the Practice and Development Directorate.
You will provide administrative support to specific projects and core work within the directorate, as well as delivering front line services to CSP members and key stakeholders.
You will also support the quality assurance and enhancement work we do with providers of physiotherapy education, and the project work that enhances career and CPD for the physiotherapy workforce. Our focus as a directorate evolves over time so this post will suit someone keen to keep developing their own skillset and support different areas of activity. As a learning organisation, we are keen to support your growth.
With a proven administration background and the ability to deliver effective, high quality, customer-support to colleagues and external stakeholders/partners, you will have first class communication skills and a strong team ethic
The post holder will excel in managing their own workload whilst also supporting the delivery of team priorities within a remote-first organisation. You will also work with colleagues across the CSP to support directorate and corporate activity in line with the CSP’s corporate strategy. Therefore, good time management, prioritising skills and attention to detail are essential.
For an informal discussion about the role, please contact Sundeep Watkins, Education Adviser at Head Office.
Why work for the CSP?
The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 9 July 2024.
Interview date: 23 July 2024 (Virtual on MS Teams).
If you require any adjustments during the application stage, please email the Human Resources team.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.
Senior Housing Management Worker (Midlands)
Job type: Permanent/ Full Time
Salary: £26,478 per annum
Hours: 35 (plus 5 hours paid lunch breaks)
Location: Midlands
Who are we looking for?
A Senior Housing Management worker, who will be based in our Derby office, acting as an operational practitioner working across accommodation-based services across our Midlands Step Forward Portfolio. Guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management. Line management responsibility for a team of front-line staff and carrying a caseload of service users as required.
Saying what we do at Nacro is simple. We house, we educate, we support, and we speak out for - and with - disadvantaged young people and adults. But it’s how we do it that really makes the difference.
By challenging boundaries, setting agendas, and delivering innovative solutions, we successfully promote social justice and give everyone we deal with the best chance of a second chance. And because it affects their lives, we aim to achieve the highest standards in everything we do.
What we Offer;
We want all our employees to have an excellent work-life balance and employee wellbeing is very important to us. Nacro is committed to supporting employees to balance the demands of personal and work responsibilities at times of urgent and unforeseen circumstance through the provision of various types of leave. We offer a discretionary 10 days of special leave for dependent or bereavement leave.
We have an excellent benefits package which includes a 25 days per year (plus public holidays) annual leave entitlement, with an additional day added each year, increasing to 30 days (plus 8 public holidays) after 5 years’ service. Additionally, we also provide an occupational sick pay scheme which exceeds statutory requirements. If you want to work as part of a dynamic supportive team who delivers results for the people we support every day, Nacro could be the place for you.
Key responsibilities include:
- Line Management of a team of frontline staff
- Carrying a Caseload of Service Users
- Performance Monitoring and action planning
- Personal Development
People Management;
- Support with the recruitment, induction and training of new staff members to ensure all staff are prepared and have what they need to be able to succeed in their role.
- To manage the conduct and performance of direct reports, using the appropriate policies and procedures.
- Provide adequate support and supervision for all staff to ensure high levels of and performance and best practice.
Quality Assurance & Delivery;
- Support with the implementation of new services or changes to delivery ·
- Conduct regular property visits to ensure high levels of property standards are maintained.
- Positively promote and represent Nacro at all times, building strong relationships with colleagues and external partners.
- Working as part of an integrated team, focused on meeting the needs of services users
Duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.
This role requires regular travel, a full Driving License and access to your own vehicle and business insurance are an essential criteria.
DBS check required for this role
To view the role profile please click
For more details on Nacro benefits, please click
Please Apply Online
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of a Major Donor Manager for their fast-expanding fundraising team.
What’s on offer:
Salary: £43-£48,000 per annum
Working Pattern: Hybrid working from their Bloomsbury office (Central London)
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate and support their diverse programmes.
The Major Donor Manager will develop and deliver a leading-edge programme of major donor fundraising that maximises sustainable income and long-term value for the Charity, ensuring that high-value fundraising opportunities arising from the 100th anniversary of the BBC Radio 4 Appeal in 2026 are optimised. They will ensure the highest quality of stewardship and supporter engagement, working collaboratively with internal and external stakeholders to deliver a seamless approach to major donor cultivation. Key duties include:
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Work with the Head of Leadership Giving to further develop the Charity’s major donor fundraising strategy and budget, maximising sustainable net income and capitalising on opportunities afforded by the 100th anniversary of the BBC Radio 4 Christmas Appeal in 2026.
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Acquire an excellent knowledge and understanding of the Charity’s values and programmes, working collaboratively to provide bespoke donor information and cases for support.
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Produce and implement solicitation and development plans for existing major donors and prospects, developing opportunities for them to become active and engaged in the Charity’s activities.
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Establish and deliver a programme of major donor research, solicitation, cultivation and stewardship that drives interest, engagement and major giving.
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Develop and deliver high quality, innovative and persuasive pitches (including collateral and supporting budgets) to prospective and existing major donors to deliver income and pipeline development targets.
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Develop relationships with Trustees and other key stakeholders where appropriate in order to access peer networks for potential prospecting, supporting them as peer advocates and ambassadors for the Charity.
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Establish and support major donor solicitation vehicles (for example volunteer leadership boards) to aid in the delivery of the major donor fundraising strategy and programme.
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Work collaboratively across the St Martins’ partner charities to ensure major donor relationships are stewarded in a way that optimises engagement and giving to St Martins’ causes.
We’re looking for the following skills and experience:
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Successful track record in securing and growing financial contributions from major donor audiences.
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Proven experience working with senior volunteers, influencers or advisers to achieve major donor fundraising success, either from development boards or giving networks.
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Demonstrable success in converting prospects to donors, personally securing gifts from private individuals of £50k plus.
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Demonstrable experience of negotiating significant major gifts that have required balancing the demands of major donors with the needs/expectations of the Charity.
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Experience of deploying prospect research and wealth screening techniques to build major donor supporter and prospect insight.
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Experience of high value special events and cultivation programmes.
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge office, you will also be able to work from home within the UK, with the expectation that you will attend our offices and travel as needed for your role. If you need flexible working arrangements, please outline this in your application.
The RSC has an exceptional diversity of audiences - from employees across the world, teachers, scientists and academics, librarians and corporates to politicians and the public. Our work includes activities focused on our role as a support service to UK and international staff, a data source (e.g. for developers consuming data via APIs), a professional body (e.g. supporting members), a publisher (e.g. selling journals, books and databases), and an education resource (e.g. providing content to teachers, students and professionals). Our technology services underpin the operations of all staff members and of our websites and services.
As a Software Development Team Leader for the Royal Society of Chemistry, you will shape the software architecture and the fine grained detail of configuration and implementation throughout the software development lifecycle for performance, security and maintainability of the applications we build.
Working within our DevOps team and with your colleagues across the directorate, you will lead a team of cross-functional technical staff, comprised of both back-end (.NET C#, node.JS), front-end (HTML/CSS/JS/Vue.JS) developers, test automation engineers and site reliability engineers. Your work will enable the Royal Society of Chemistry to build, scale and continually improve our websites and services, serving our global audience of customers, users and colleagues. You will oversee the technical aspects of the product roadmap, working closely in collaboration with Solutions Architects and other Team Leaders to align with, contribute to and iterate on a shared architectural repository, guiding agile workstream members in technical implementation, assigning and ensuring quality delivery of backlog items and taking ownership of technical changes and releases. You will also directly line manage a small number
of back-end C# .NET developers.
We are looking for:
• Strong knowledge and experience of full stack (.NET C# back-end development, HTML/CSS/JS/Vue.JS front-end development) software development life cycles.
• Experience with DevOps best practice, such as continuous delivery, continuous testing, infrastructure as code etc.
• Experience working within Agile practices, particularly Scrum and Kanban.
• People management experience including delivery quality, workloads and personal development.
• Knowledge of Authentication and Authorisation protocols (SAML, OpenID Connect).
When applying, please provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills, knowledge and competencies match the requirements outlined in the job description.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates. As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who have a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Location: Cambridge
Position Type: Permanent
Hours: Full time
Salary: £61,420 - £75,070 per annum plus benefits
Closing Date 14/07/2024
Visit our Work For Us website to learn more about us, our Equal Opportunities Statement and Inclusive Culture Pledge and excellent benefits.
You may also have experience in the following: Software Engineering Team Lead, Lead Software Engineer, Software Development Lead, Software Solutions Team Leader, Principal Software Engineer, Technology Team Leader, Software Engineer, etc.
REF-215 144
We are launching our external training scheme nationally & have an exciting opportunity for a talented and enthusiastic individual to join Victim Support as a Client Account Manager.
We are looking for a dynamic individual to play a vital role in the success of this new initiative, which will see organisations who sign up become part of a network of organisations who want to ensure victims of crime are understood, listened to and given the best support possible.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is 12 months fixed term, home based, working 37.5 hours per week Monday-Friday 9am-5pm. Travel within England and Wales may be required.
As the Client Account Manager, you'll be instrumental in building and nurturing relationships with organisations who we deliver training to. Your responsibilities will include understanding their needs, serving as their primary contact for inquiries, and researching new opportunities. A key focus of the role will be promoting training options to universities, the private sector and other organisations and services.
This is a challenging yet rewarding role, providing an excellent opportunity for the right person. Previous account management experience is not a prerequisite. Instead, we value transferrable skills such as marketing, sales, community development, community engagement or stakeholder management. Regardless of your background, if you believe you have what it takes, we're eager to hear how you can contribute to the success of this role.
You will need:
- Enthusiasm and a flare for building rapport with a wide range of people
- Excellent time management and prioritisation skills
- Strong communication skills and confidence in speaking to professionals on the phone, virtually and in meetings
- Exceptional listening skills and the ability to disseminate important information to stakeholders
- Meticulous attention to detail and excellent customer service skills
- The ability to think on your feet and be creative and innovative in developing new ideas and ways to engage with external organisations
If the opportunity to be part of this flagship scheme excites you and you think you're up for the challenge, we'd love to hear from you.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for an Independent Domestic Violence Advocate supporting Male Victims to join our IDVA team, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role is based in London and offers hybrid working both from home and our office in Singer Street. As an Independent Domestic Violence Advocate for Male Victims you will:
- implement effective ways of working with male victims and those supporting them to increase safety and reduce harm
- provide a high-quality, front-line service to male victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- initiate, develop, maintain and monitor multi-agency links through procedures and protocols to keep safety central to all services for victims of domestic abuse
- specialise and be leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for a male victims
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.