Quality jobs
Contract: Full time (35 hours per week), Fixed Term Contract, 18 months
Salary: £40,000- £41,000 p.a.
Job Summary
The purpose of this role is to bring additional operational capacity to new church plants and partnerships. This role will work across multiple partnerships on a fixed term basis to support the operational set up of new partnerships, and leading on operational improvements where there are existing processes.
This role will be pivotal in establishing sustainable operational excellence, allowing ministry teams to undertake missional work.
Job responsibilities
- Support new church partnerships and plants for a fixed term to develop strong operational functions.
- Work collaboratively with parish team members, scoping the operational needs that require supporting, reviewing or developing
- Set-up new or review existing operational functions, including: HR and recruitment, finance, reporting, fundraising, buildings management.
- Develop digital and communications processes including website development and newsletter templates.
- Lead on development and implementation of volunteer and event management systems.
- Work with parish leaders to develop operational sustainability beyond the term of this role.
- Identify operational needs in support of missional activities, supporting missional project planning and project management.
- Support with partnership reporting processes as part of the Hackney and Islington funded programme.
- Develop a pipeline of income generation opportunities, including rental agreements and grant funding.
- Develop an operational toolkit of policies and best practice for future plants and partnerships
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
- Experience implementing new systems
- Change management
- Experience of grant management or reporting on funding objectives
- Strong operational and administrative skills
- Strong stakeholder management skills
- Knowledge of recruitment processes
- Strong IT skills
- Right to work in UK
- Practicing Christian, committed to upholding the values and mission of the Church of England
- The person will not require a DBS check
Desirable
- Knowledge of good governance practices
- Relevant Project Management qualification
- Relevant finance or HR administration qualification
- Experience of parish operations
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
Interviews will be held on 22 May 2025 in the Hackney or Islington area.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced Finance Administrator with bookkeeping and accounts knowledge, looking for a role where your skills can make a real difference?
Role Purpose
St. Edmund and St. Joseph, Southampton City Centre Parish are seeking a Parish Finance Administrator. To provide financial management for the parish, ensuring sound stewardship of resources and effective support to the Parish Priest in the administration of the parish.
The postholder is expected to foster a professional, welcoming, and efficient parish environment for parishioners, volunteers, and visitors.This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.
This role is based at St. Edmund Church Parish Office, The Avenue, Southampton, SO17 1XJ. Offering a competitive salary c. £28,000 FTE, Part Time 20 hours per week, 1 Year Fixed-Term contract. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme.
If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.
Come and be part of our mission!
Parish Finance Administrator - Job Description
Main Duties
Financial Management
- Liaise with and provide financial information to the Diocesan Finance team as required.
- Prepare and manage the parish budget for approval by the Parish Priest and Finance Committee.
- Prepare quarterly accounts and reports for Finance Committee meetings and attend these meetings.
- Maintain accurate and up-to-date financial records, including income, expenditure, and bank reconciliation using the approved Diocesan Finance System (currently XERO).
- Oversee the collection, counting, and banking of offertory and other parish income, ensuring proper procedures are followed.
- Raise and process invoices, payments, and reimbursements in a timely and accurate manner.
- Prepare monthly and annual financial reports for the Parish Priest and Finance Committee, ensuring transparency and compliance with diocesan requirements.
- Support the Parish Priest in fundraising and stewardship initiatives, including second collections, campaigns, and appeals.
- Promote and ensure the routine availability of digital giving platforms for donors, including online and planned giving routes.
- Ensure compliance with diocesan policies for clergy payments and oversee the monthly processing of income and expenses.
- Supervise Parish counting and collection teams, assisting with bank deposits where necessary.
- Ensure compliance with Gift Aid regulations, supporting the Parish Gift Aid Coordinator in fulfilling this role.
Governance and Compliance
- Ensure compliance with all diocesan policies.
- Maintain an asset register and full inventory, ensuring appropriate insurance coverage for parish properties and equipment.
- Notify the Estates Department regarding insurance-related matters.
- Assist the parish priest in preparing reports and documentation for diocesan audits and reviews.
Volunteer Coordination
- Provide support and guidance to parish volunteers involved in finance.
- Organise and oversee rotas for volunteers assisting with financial tasks.
Other Responsibilities
- Assist in the preparation of reports for parish meetings, including the Parish Finance Committee and Parish Pastoral Council.
- Attend Finance Committee and Parish Pastoral Council meetings and take meeting minutes.
- Provide general administrative support to the Parish Priest as required.
- Undertake any other reasonable duties as requested by the Parish Priest.
- Maintain confidentiality and exercise discretion.
Professionalism and values
- Uphold and promote the ethos and values of the Catholic Church.
- Work collaboratively with the Parish Administrator and other key members of the parish to ensure the Parish Priest is effectively supported.
- Foster a welcoming and professional parish environment for clergy, volunteers, and parishioners.
- Maintain confidentiality and discretion.
Parish Finance Administrator - Person Specification
Competence, Expertise and Knowledge:
Essential
- Proven experience in financial administration, budgeting, and record-keeping.
- Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
- High level of proficiency in IT, including Microsoft Office and financial software.
- Excellent communication and interpersonal skills, with the ability to engage with people at all levels.
- Valid UK Right to Work.
Desirable
- Formal qualification in financial management, bookkeeping, or accounting.
- Knowledge of the values and teachings of the Catholic Church.
- Experience working in a parish, charity, or non-profit organisation.
- Familiarity with diocesan policies and procedures, or a willingness to learn.
- Knowledge of safeguarding and data protection practices.
- Valid driving licence and access to a vehicle.
How to Apply
Please send a comprehensive and up to date Curriculum Vitae along with a covering letter setting out your suitability for the role and motivation for applying.
The Diocese of Portsmouth is an equal opportunity employer and welcomes applications from all who support the ethos and values of the Catholic Church.
The closing date for applications is Tuesday 6th May 2025, at 6pm.
We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.
Interview Information
You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.
Appointment
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
About the roles:
Camden’s Integrated Drug and Alcohol service is offering an incredible opportunity for individuals with lived experience of homelessness and/or substance use to join a pioneering team supporting others in their recovery journey. With one year of funding secured, we are seeking two passionate and dynamic individuals to take on specialist roles, based at both treatment sites and within Camden hostels. These roles will also involve working alongside the In-reach team and the Specialist Women’s team, allowing you to make a tangible impact on the lives of clients by helping to shape and enhance services for those who need them most. You will be a familiar, trusted face, guiding clients through their recovery journey, empowering them to access treatment and overcome barriers, while contributing your own insights to ensure services are truly supportive and accessible.
In these roles, you will have the opportunity to develop your skills in trauma informed interventions, working alongside expert practitioners to transform how clients experience treatment. The focus is on creating safe, welcoming spaces for individuals to seek help without fear of further harm or trauma, while also engaging in meaningful activities that inspire positive change in their lives. You will be pivotal in supporting Camden’s hostel pathway clients, helping them not only access treatment but also discover the strength within themselves to rebuild their lives. This role offers an exciting, empowering career development opportunity to make a real difference, leveraging your lived experience to guide others, and to grow within a supportive, developmental environment at SHP.
For occupational requirement reasons, one of the two roles advertised will be protected for female only applicants (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- An individual with a lived experience of substance misuse as well as experience of accessing Treatment and Recovery services.
- An understanding of the principles of planned support and working with vulnerable people.
- An understanding of the principles underlying a quality and customer focussed service with the proven ability to empower service users.
- The ability to be self-motivating, work under pressure and manage time effectively, prioritising different areas of work according to need.
- Willingness to work flexibly in response to changing organisational requirements and work outside of office hours on occasion.
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 11th May at midnight
Interview Date: Wednesday 21st and Thursday 22nd May at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join Westway Trust as an Adult Learning Tutor (ESOL)- a community-guided organisation, with an ambitious and exciting vision, in the heart of Portobello, West London.
Westway Trust is a charity located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.
We are particularly interested in applications from enthusiastic, qualified and experienced teachers who are committed to enhancing the lives of people in our community.
We are seeking an enthusiastic and experienced ESOL Tutor to design and deliver high quality learner-centered teaching and assessment experiences to our adult learners from pre-entry level up to level 1, whilst supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.
This is a sessional term-time role. Working hours will be discussed and agreed at the interview stage.
Key responsibilities of the role include:
Teaching
- Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met.
- Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly.
- Develop and deliver consistently engaging and interactive sessions, utilising a variety of teaching techniques and materials to enhance learners’ understanding and engagement with the subject/topic.
- Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement.
- Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development.
Administration
- To identify materials and equipment/resource needs to assist the provision of teaching and learning by students.
- Maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines.
- Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff.
- Providing feedback on appropriate documentation for example observation, IQA reports etc.
Knowledge, Skills and Experience:
Essential
- Proven successful track record of planning and delivering high quality teaching of accredited and non-accredited provision in a relevant subject and at appropriate level(s).
- Experience of teaching adult learners of mixed abilities and an understanding of appropriate teaching strategies in a similar role.
- Experience of devising course outlines and schemes of work.
- Experience of assessing and recording progress, both in accredited and non-accredited learning and supporting learners.
- Knowledge and experience of working with a variety of exam boards.
- Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team.
Desirable
- Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system.
- Experience of working/teaching refugees and or asylum seekers.
- The ability to speak another language.
Qualifications:
Essential
- Hold a recognised teaching qualification such as CELTA, DELTA or TESOL or
- A full teaching qualification for working in adult learning (DTLLS, PGCE or DET)
- A minimum GCSE English Grade C or equivalent
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Free eye test voucher
- Investor in People (IiP) employer
The application deadline is Friday 7 March when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
Want to play your part in transforming society?
You’re in the right place.
The mission of The Mount is radically loved, radically loving as we look to reflect God’s love for us ‘while we were still far off’ to a large post industrial town where just 1% of people go to church. We are passionate about reaching the younger generation, creatively sharing our good news with the lost, growing and equipping new disciples and standing up to injustice. Since planting 3-4 years ago, we’ve seen exciting growth and we believe Spear will play a big role in our next chapter.
“This is a great opportunity for our church to make a huge difference in our town, while supporting the generation we hope to reach.” Tim Coates, Church Leader
The important stuff
Salary: £26,000, pro rata (£20,800)
Hours: Part-time, 4 days a week, 9.30am - 5.30pm (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Location: The Mount, St Helen’s
Closing date: Friday 25th April (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Application: Please apply through The Mount website. We will not process applications through this page.
Assessment Day: Friday 2nd May
Download the application pack below for more information.
Personal qualities we’re looking for
- An active Christian, able to personally represent the values and beliefs of Resurgo and The Mount, and a commitment to grow and learn spiritually and as a Christian leader.
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- A dynamic and engaging coach with an enthusiasm for and experience of group and 1-1 coaching and training.
- An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity.
- Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload.
- Excellent communication and interpersonal skills, with a confidence in group facilitation, high emotional intelligence, and a sense of fun!
Key Responsibilities
Oversight of Spear Programme
- Lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
- Prepare and coach group and 1-1 sessions with the Spear Coach.
- Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo and the Spear Trust, as well as their ongoing progress and sustainment of work or education.
Partnership liaison and relationship management
- Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective.
- Maintain and develop relationships with local partners to form a strong referral network.
Line Management and training
- Manage the Spear Coach, using a coaching approach to invest in their growth and development.
- Be line managed by Resurgo to support with the set-up and ongoing operations of the centre and report back on KPIs.
Church Community
- The Spear Centre Manager is directly employed by The Mount, meaning you are part of a vibrant church staff team and submerged in an exciting faith community.
- You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help to establish a strong presence at the church to build a network of supporters for the Spear programme.
- Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services.
Site management and set-up
- Work with the Church to set up the training room and IT infrastructure for the new Spear Centre in advance of opening.
- Liaise with relevant staff locally on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies..
- Other ad hoc church responsibilities from time to time.
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced bid professional with a proven track record of securing contracts and crafting winning proposals? If so, we want to hear from you!
Job Title: Bid Manager and Writer
Salary: £42,000
Location: Islington, London with hybrid working structure. You will also be expected to travel across our services which include London, Luton, Bedford, Brighton, and Kent, as well as our other locations to attend market engagement and bid related activities and attend regular service visits.
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00
About the Bid Manager and Write Role:
We are seeking a skilled and experienced Bid Manager and Writer to join our dynamic Bid Team within the Development, Marketing, and Communications Department. This role is critical to driving our growth, securing new opportunities, and retaining existing contracts.
In this hands on role, you will hit the ground running, using your previous experience and knowledge to gather information and will utilise this to write competitive bids and proposals which can help secure new opportunities for the growth of our charity. SIG is a complex, growing organisation, supporting those with various complex needs in residential and non residential settings. Our Business Development team are vital in securing new and existing contracts to grow the services that we can offer to our residents and participants.
You will lead on competitive tendering processes, crafting high-quality bids and proposals that align with our mission and values. You will take ownership of the end-to-end bid process, from market engagement to submission, ensuring compliance and quality at every stage. You will work closely with senior directors, commissioners, and internal stakeholders to develop compelling submissions that meet financial targets and organisational goals. You will work independently but also part of the wider bid team, collaborating with subject matter experts as required.
Overview of key responsibilities:
- Lead on the development and submission of competitive bids, ensuring they are delivered on time and to the highest standard.
- Collaborate with senior directors and internal teams to secure approvals and budgets for bids.
- Produce high-quality, engaging proposals that clearly articulate SIG’s vision, services, and value to commissioners and funders.
- Build and maintain positive relationships with internal and external stakeholders, including senior leaders and commissioners.
- Conduct market research and stay informed about trends in social care, healthcare, and procurement to inform bid strategies.
- Work closely with the Bid Coordinator to draft, review, and finalise submissions.
- Attend market engagement events, service visits, and approval meetings to gain insights and represent SIG.
What are we looking for?
- Proven experience in bid and proposal writing and management, with a track record of securing new contracts and retaining existing ones.
- Exceptional writing and proofreading skills
- A keen eye for attention to detail
- Ability to produce high-quality, engaging content.
- Ideally, we would love someone who has experience within securing bids and proposals within the voluntary, social care, or healthcare sector.
- A good understanding of social care, healthcare, or procurement, with the ability to translate complex needs into compelling bids.
- Confidence in liaising with senior stakeholders, including directors and commissioners, and leading approval meetings.
- Strong project management skills, with the ability to prioritise tasks, meet deadlines, and work independently in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using tender portals.
- A self-motivated, proactive individual who can take ownership of bids and drive them to successful completion.
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Bid Manager | Proposal Writer | Bid management | Proposal Writing | Stakeholder Management | Strategic Planning | Market Research | Partnership Building | Organisational Growth | Innovation | Attention to detail | Business Development | Proofreading | Bid Writing
About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.
You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.
Closing date: Sunday 4th May 2025
Interviews: Monday 12th and Tuesday 13th May 2025
Start date: Monday 18th August 2025
Specific responsibilities relating to the role:
Supporting the delivery of our maths curriculum:
- Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
- Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
- Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
- Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
- Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
- Format any newly generated maths curriculum content for printing.
- Reformat maths curriculum resources for online delivery of tutoring sessions.
- Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.
Quality assuring tutoring delivery:
- Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
- Support our programme delivery team to craft communications and feedback to tutors.
- Produce ‘quality tips’ and resources for tutors and staff.
- Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.
Delivering volunteer tutor training:
- Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
- Support the Training Manager by contributing updates to tutor training content.
- Create content for tutor CPD materials to support with maths tutoring.
Person specification
Qualifications criteria:
- Qualified secondary school teacher of Mathematics
- At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils
- Right to Work
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Experience designing and formatting curriculum resources to support learning, either for print or digital use
- Experience as a private, school-based or volunteer tutor
- Evidence-based knowledge of how children and adults learn online compared to in person
- More than two years’ experience in the classroom
- Provided coaching or mentoring to trainee teachers
- Experience as a GCSE maths examiner
- Willingness to learn and become confident in the KS2 maths curriculum
- Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
- Able to communicate pedagogy in jargon free, accessible ways to non-specialists
- Empathetic and skilled at providing feedback in a sensitive but constructive way
- Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
- Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience.
- Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities
- Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy
- Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill
You will be likely be more successful in this role if you have:
- Experience designing and formatting curriculum resources to support learning, either for print or digital use
- Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person
- More than two years’ experience in the classroom
- Provided coaching or mentoring to trainee teachers
- Experience as a GCSE maths examiner
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Hours: Full-time (35 hours per week) / Part time and job share applications are also welcomed.
Contract: Fixed term (12 months)
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: 8am on 23 April 2025
Shortlisting date: 24 April 2025
Interviews: 30 April 2025
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Transformation directorate
This role sits within the newly formed Transformation Unit.
The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.
About the Strategic Review team
The role will support our Strategic Review, a project running through 2025 to learn from our external environment, listen to our stakeholders, bring in evidence and insight and develop our future strategic framework.
About the role
This role will support NCVO’s 2025 Strategic Review, working with our staff, members, the wider sector and other stakeholders to think about our future.
The Strategy Development Manager will help coordinate and manage activities of the Strategic Review and our next business planning cycle, helping us deliver a participatory, insight-based strategy for our next strategic period.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
The client requests no contact from agencies or media sales.
ROLE OVERVIEW
We are looking for a talented, creative and dedicated marketing professional to join our small but powerful team to help deliver our new strategy.
As a new role in the hospice’s Fundraising & Marketing Team, the Marketing & Communications Manager will join an existing team of fundraising managers working to maximise awareness and support of the hospice in order to ensure its long-term sustainability.
The postholder will be responsible for the operational management, development and delivery of marketing and communications to support the hospice’s income generation strategy, including line management of the Website Editor and Marketing & Communications Officer, and external agencies.
The successful candidate will be an experienced marketing professional, used to working closely with income generating teams. They will oversee the delivery of a compelling programme of multi-channel communications with the sole aim of increasing the awareness of and support for the charity.
KEY RESPONSIBILITIES
Marketing and communications planning, delivery and performance management
- Working closely with the Director of Fundraising & Marketing, develop a clear marketing and communications plan to support the strategies for fundraising, retail and volunteering.
- Implement, monitor and analyse marketing and communications plans and budgets, producing impactful insights and reports to guide our ever-evolving work through all communication channels.
- Develop and maximise the marketing mix, identifying innovative initiatives and working across online and offline channels, to best support the promotion of all income generation activities across the hospice.
- Ensure compliance to industry standards and best practice at all times.
- Support the fundraising strategy in proactively researching and targeting audiences across the catchment area to ensure a broadening of reach and awareness of the breadth of the hospice’s services.
- Be forward facing and lead on engagement with clinical colleagues to promote the need for strong patient stories and effective storytelling to support fundraising.
- Ensure sufficient opportunities for collection of service user data to share news and promote activities.
- Proactively develop and streamline the long-term internal and external communications schedules across the charity.
- Lead on content creation, coordination and production of hospice marketing materials, protecting the reputation, brand and tone of Katharine House.
Operational delivery
- Lead on the writing and distribution of appropriate and engaging press releases, paid adverts, local village features and articles.
- Work closely with the Marketing & Communications Officer to oversee delivery of a planned (and reactive) social media programme, maximising opportunities to increase our profile, using online planning and Analytical tools to plan and report on digital channels to improve targeting and supporter journeys.
- Work closely with the Website Editor to oversee and optimise the KHH website: creating and updating content for the charity and clinical colleagues, including the EPiC Resource Centre.
- Work with the Website Editor and Supporter Care team to ensure that integration of the CRM (Beacon) and website is optimised, to maximise supporter journeys, supporter preference compliance and insights.
- Work together with relevant charity and clinical colleagues and our designer to prepare, design and deliver high-quality marketing materials.
- Work with the Marketing & Communications Officer to oversee the production of the monthly supporter e-newsletters.
- Alongside your immediate team, manage production of the bi-annual Katharine House magazine from start to finish, with content and thematic planning with fundraising and volunteering managers.
- Lead on content creation to use across the charity. Continue to manage and regularly update our library (filed, captioned, tagged) of patient, staff and volunteer stories with consent, quality photography and video content for use across all of income generation.
- Manage and oversee the charity’s online channels including website, ensuring accurate, up-to-date and engaging content, and ensure all online advertising (inc. paid social media adverts), Google AdWords grant and SEO are effectively managed.
- Liaise with clinical colleagues at our NHS partner OUH to support key marketing, messaging and communication needs, ensuring our brand is correctly used.
Leadership and people management
- Meet regularly with the Website Editor and Marketing & Communications Officer, fostering positive communication and engagement. Carry out monthly one-to-ones, setting quarterly objectives and recognising training needs where necessary.
- As a member of the management team, represent the culture and values of the hospice and charity sector.
- Manage the ongoing and changing priorities within the team, communicating and sharing progress and changes in a clear, timely manner. Promote collaborative working and its benefits across the organisation.
- Attend regular management meetings, contributing to team strategy and overall management/team needs.
- Act as a positive role model to the charity team and wider stakeholders.
- Actively manage the workload of our designer.
- Where necessary, manage poor performance as it happens and support staff to fulfil their role.
- Network and foster good relationships both internally and externally to the charity.
VISION, MISSION AND VALUES
Vision - our vision is to ensure that every moment matters for patients and families affected by life limiting illnesses in our local community.
Mission - our mission is to ensure that we maximise support for quality, holistic services that meet the complex medical and social needs of our community around the issues of death, dying and loss.
Values
Compassion - we act with compassion and integrity, and ensure that everyone is treated with respect.
Inclusivity - we are committed to our whole community, regardless of background or circumstance.
Sustainability - we work to ensure the continued provisoin of quality palliative and end-of-life care in our community.
To ensure that we maximise support for quality, holistic services that meet the complex needs of our community around death, dying and loss.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced data science and analytics professional who delivers actionable insight to understand audiences, improve campaign targeting and deliver GDPR compliant data selections to increase income?
Do you wish to use your data science skills and experience to make a real contribution to the success of a leading charity’s fundraising and communications campaigns?
The charity shall shortly begin the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM. The new Dynamics 365 CRM will be at the heart of the charity’s success, to deliver excellent supporter data quality and actionable insight for its fundraising and communication campaigns to supporters.
Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and CRM Officer, the Data Analyst shall be key to the charity’s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding.
If you want to make real and positive difference to a leading charity’s fundraising and campaigns success, through your data science skills and experience, then we’d love you to apply.
Location
This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
About World Horse Welfare
World Horse Welfare is an international equine charity whose vision is a world where every horse is treated with respect, compassion and understanding.
The charity’s work covers horses in need, sport and leisure, work and production within both the UK and abroad. The charity runs four farm centres for rehabilitation and outreach work within the UK. The charity has four key strategic themes under which its programmes of work nationally and internationally are structured, these are: Care, Research, Education and Influence.
In 2023, the charity fundraised c. £15.6 million, including significant Legacy income.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
For an informal chat about this role please contact us and ask to speak with Peter!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced, visionary and strategic Director of Community Services to lead and develop our Advice and Support Services and our Engagement and Development Programmes. You will have a passion for, and a demonstrable track record of, building strong, resilient, and inclusive communities as well as developing and motivating a team of staff and volunteers. You will be a supportive, compassionate, enthusiastic, and experienced leader and manager of Community led and quality-led Community services.
An effective change manager, you will be passionate about making a real difference to the Irish and wider communities across London. This is a great opportunity to join the leadership team of the London Irish Centre (LIC) as it embarks upon a significant turning point in its 70-year history, helping the charity deliver its ambitious organisational strategy to empower and enrich even more lives through Irish Community and Culture.
About You
- You have demonstrable experience of leading and managing community services in the independent or public sector for a minimum of ten years.
- You are a professional, enthusiastic leader who can bring your sector experience to benefit this critical role and the wider organisation.
- You are an inspirational leader, bringing a team and others with you and leading by example.
- You have a proven track record in successfully leading a team, across multiple service delivery areas, and in implementing change.
- You are well-organised, able to manage several competing requirements with the ability to prioritise your work effectively to meet tight deadlines.
- You demonstrate excellent interpersonal and communication skills, both written and verbal and are comfortable working with people across a wide portfolio, with various levels of experience and socio-economic backgrounds.
Key areas of responsibility
Workforce
- Maintain a positive culture within the Centre in line with the London Irish Centre values and expectations.
- Overall responsibility for management, development, motivation, support and appraisal of the community services teams, and other team members when agreed with the line manager.
- Maintain and implement effective policies and processes for managing staff and volunteers, including recruitment and retention, induction, training and appraisals.
- Ensure adequate and appropriately skilled staffing of the community services team.
- Monitor performance against budgets, targets and Key Performance Indicators.
- Ensure best practice and quality assured delivery of Community Services and Programmes.
Financial
- Overall responsibility for management and reporting of community services budget.
- Overall responsibility for management and monitoring of all community services` grants.
- Responsibility for ensuring services are managed within delegated budget.
- Operating within financial governance arrangements at London Irish Centre.
Income generation
- Ensure relationships with all supporters and donors are managed and developed effectively, including trusts, individuals, major donors and corporate partners.
- Identify suitable new grant and trust funds and lead on applications.
- Lead on monitoring, reporting and submissions for current grant and trust funds in accordance with funders` requirements.
Impact and Innovation
- Overall responsibility for the service`s impact management in line with the London Irish Centre’s theory of change.
- Lead on identification and adoption of innovative technology to improve the processes and impact on community services.
- Overall responsibility for communicating the outcomes and impact of the community services and programmes.
- Strategic Development.
- Work with the CEO, other management and the Board of Trustees to set and achieve the charity`s strategic objectives.
- Ensure Community Services resources are effectively targeted.
- Lead in implementing a strategic plan for Community Services and support team leaders to deliver against performance targets.
- Develop and foster positive relationships with external stakeholders.
- Engage with existing and new partners to ensure the charity meets the increasing needs of those who use our community services.
This job description is a guide to the nature of the work required of the Director of Community Services. It is not wholly comprehensive or restrictive and may be reviewed as required.
In our application pack we have included a job description and person specification to support your candidature. The details in the job description and person specification should be addressed in a maximum one-page cover letter. The cover letter should include your current job title, salary and position within banding where relevant. Click apply, upload your CV and cover letter to the portal on our website link.
Please note that all roles at the London Irish Centre are subject to enhanced DBS (Disclosure and Barring Service) checks as part of our commitment to safeguarding and promoting the welfare of vulnerable individuals.
The deadline for applications is Wednesday 30th April 9:00 a.m.
Applications will be reviewed on a rolling basis, and we will be actively interviewing. We reserve the right to close applications before the stated deadline. Interviews will begin with an initial online screening, followed by in-person interviews at the Centre, likely during the week commencing May 5th.
The client requests no contact from agencies or media sales.
Location: Dependent on Parish placement
Contract: 3-year fixed term, part-time (21 hours per week)
Training Provider: Ridley London, the London training centre of Ridley Hall Cambridge.
Do you have a passion for working with children and young people? Do you want to gain hands-on experience in youth and children’s ministry while receiving high-quality training?
As an apprentice, you will work within a parish to develop and strengthen its children and youth ministry while studying with Ridley London. This three-year apprenticeship leads to a Certificate in Higher Education (Level 4) in Foundations in Theology, Ministry and Mission, with a focus on youth and children’s work.
You’ll be employed for 21 hours per week, spending 16 hours in the parish and 5 hours studying. Applicants must apply with a linked parish.
What You’ll Be Doing:
- Engaging with children and young people, building positive relationships and supporting their faith journey.
- Helping to lead activities such as Sunday school, messy church, youth groups, and holiday clubs.
- Creating and delivering new initiatives to deepen young people’s involvement in the church.
- Developing outreach work with local schools and community groups.
- Leading discipleship courses for young people.
- Assisting with administration related to children’s and youth work.
- Attending regular team meetings, supervision sessions, and training as part of the apprenticeship.
Who We’re Looking For:
- Experience in youth and children’s work (voluntary or paid) or community learning and development.
- GCSE/NVQ Level 2 qualifications, or a commitment to achieving these within the first year.
- A willingness to commit to a three-year apprenticeship, combining study, training, and hands-on experience.
- Strong communication skills and the ability to engage and inspire young people.
- Self-motivated and enthusiastic, able to work both independently and as part of a team.
- A commitment to safeguarding and creating a safe environment for children and young people.
- A Christian faith and alignment with the mission and values of the Church of England.
About The London Diocesan Fund LDF) and the Diocese of London
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.
The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
Additional Information:
- This role has an occupational requirement for the postholder to be a Christian, under Part 1 of Schedule 9 of the Equality Act 2010.
- All appointments are subject to acceptable pre-appointment checks, including a satisfactory Enhanced DBS Check.
- The location of the role depends on the Parish placement.
Why Apply?
This is a fantastic opportunity to:
✔ Gain hands-on ministry experience in a local church.
✔ Develop skills in youth and children’s work while being mentored and supported.
✔ Earn a Higher Education Certificate in Theology, Ministry, and Mission.
✔ Be part of a supportive community of apprentices growing in faith and ministry.
If you’re excited about working with young people and exploring a future in ministry, we’d love to hear from you!
For more details, please see the full Job Description.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Volunteers are highly valued at Parkinson’s UK because of the vital contribution they make to our aims for supporting every Parkinson’s journey.
We’re looking for someone who can bring their experience of managing or leading volunteers while working with them as equal partners to join a passionate and growing team.
About the role
You’ll provide high quality guidance and support to provide an excellent volunteering experience for the incredible people who give their time, experience and skills to support the Parkinson’s community.
What you’ll do:
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Develop and deliver volunteering projects that ensure the entire volunteer journey is easy, engaging and enriching
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Provide consultancy for teams across the charity on effective ways to involve volunteers in their work
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Work as part of a team of Volunteering Advisers to develop a shared practice and approach to guarantee a consistent volunteer experience.
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Develop and deliver volunteer communications and engagement, including planning and sending communications on Assemble and other channels
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Create a great experience for volunteers and colleagues by collaborating across our directorate
What you’ll bring:
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Proven ability to provide high quality support to volunteers and colleagues, informed by an understanding of good practice in volunteer involvement
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Strong planning and organisational skills, with the ability to get things done in a timely manner, and experience of using data and insight to improve processes and experience
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Strong verbal and written communication skills, with the ability to communicate effectively with a wide range of audiences, with the proven ability to build rapport and relationships local and nationally
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Experience of working in a fast-paced environment, ability to prioritise own workload effectively and enable others to meet deadlines
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home up to two days a week. You’ll be required to cover your own travel expenses to the office.
Interviews for this role will be held on Thursday 08 May 2025.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Overall Purpose
To work and lead on setting clear standards for high quality gathering, recording, monitoring and use of data collected via our grant’s programmes and initiative, accessing this data to inform donor grant reports, infographic data sharing, donor reports and network reporting in an accurate and transparent way. Reporting to the Head of Impact you will be technically proficient in monitoring data use of the CRM systems. You will also work directly with the Senior Leadership team on initiatives requiring evidence of impact and return on investment. The Data Officer will work closely with colleagues across the Foundation contributing to the delivery of the Foundation’s Strategic Plan, vision, and values.
Responsibilities
To lead on the accurate recording, management, and accessibility of data gathered through the Foundations programmes and initiatives via our Salesforce CRM system and future platforms, including potential Social Value and Social Return on Investment models.
Support the grants team in recording and maintaining accurate data, ensuring records are complete, up-to-date, and compliant. Conduct routine system checks and regular data cleansing as required.
Support monitoring received from grantees, helping extract key data and learning, checked by Head of Impact.
Provide support to Head of Impact with Salesforce CRM training to internal teams to enhance data usage and impact measurement.
Performance Management
Collect, analyse, and present relevant data on a quarterly basis to support donor reporting.
Produce data driven reports aligned with the Donor Care Plan, ensuring accuracy in evaluation, impact measurement, and End of Grant reporting (quality checked by Head of Impact).
Develop and submit annual data reports for platforms such as 360 Giving, FREA (Funders for Race Equalities Alliance), IVAR and other partnership platforms aligned to BLCF work including UK Community Foundation Quality Assurance.
Provide insights and key learnings that demonstrate the effectiveness of grantmaking, inform strategic decisions, and highlight return on investment.
Relationship Management
Regularly connect and engage with wider Community Foundation network to ensure BLCF’s data systems remain fit for purpose and aligned with sector best practices.
Participate in cross-foundation learning initiatives to stay updated on trends in data-driven grantmaking and impact measurement.
Work with the Head of Business Development to provide insights from donor trends and grant impact data, supporting fundraising and partnership strategies.
Representing the Organisation
Maintain a strong understanding of community and charity sector issues to inform BLCF’s data strategy and grantmaking approach. Ensure relevant insights are shared across the team.
Develop and maintain an appropriate network of contacts within the grantmaking sector across BLCF’s geographic reach.
Serve as a BLCF ambassador, promoting the Foundations values and impact through data storytelling and sector engagement.
Be an ambassador for the work of the Foundation by demonstrating its values in the delivery of its work.
Skills, Knowledge and Experience
Essential:
- Some demonstrable experience in managing data systems and CRMs to ensure accurate data is recorded and record maintain for reporting purposes.
- Some understanding of the wider voluntary and charity sector.
- Excellent personnel skills and able to work effectively within a small team providing support across a width of areas.
- A self-starter, able to act on own initiative and to organise, plan and prioritise own workload to meet deadlines.
- Ability to work effectively under pressure and to demonstrate a professional approach in a range situation.
- Fully computer literate including Word, Excel, Power Point and use of databases, CRM and SROI models or similar.
- Able to demonstrate how diversity, equality and inclusion (DEI) can be made integral to their work and service delivery.
- Committed to customer care and the provision of high-quality services
- Detail-oriented
- Punctual.
- Committed to learning and development.
- Ambitious, energetic and with an outward focus.
- Highly motivated, with an enthusiasm and determination to build the resources available and needed to support community needs across Bedfordshire.
- Creative and flexible in outlook.
- Strong commitment to the values of the Community Foundation.
Desirable:
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Some prior experience of grant-making or similar work.
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Track record of analysing and presenting data to inform decision-making and improve processes.
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Some previous experience of developing reports and insights for funders, donors, or key stakeholders.
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Research and data analysis; ability to process information accurately and write succinct reports.
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People with lived experience / professional experience of support for minoritised communities are particularly encouraged to apply.
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Understanding of need in the Bedfordshire County.
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Familiarity with legal and financial requirements for charities, community groups and social enterprises.
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Statutory sector experience such as; commissioning / procurement, police, health, etc.
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Proficient in use of Salesforce or similar CRM.
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Some knowledge and understanding of equality issues and legislation relating to the charity sector.
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Current driving licence and access to a vehicle.
Patient Experience Manager - Horatio’s Garden, Stoke Mandeville
Salary: £36,000 FTE
Location: The National Spinal Injuries Centre, Stoke Mandeville Hospital, Aylesbury
Contract type/ hours: Full time, permanent. 37.5 hours a week, to include 5 hours on one weekend afternoon, every other week
Closing date: Wednesday 30 April, 2025
Start date: End May/beginning June 2025
We are seeking an enthusiastic and experienced manager for a prestigious new role in our garden at the National Spinal Injuries Centre at Stoke Mandeville.
Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres. The Patient Experience Manager will be the figure head/ambassador for the garden.
You will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in Stoke Mandeville.
This role requires you to manage a large established team of volunteers and work closely with the Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions.
You will be managed by the national Patient Experience Lead, as well as developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, and the Events Programme Manager.
The fully accessible garden has been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their recovery. From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.
You will be responsible for developing and delivering social activities, supported by the charity’s Events Programme Manager and in collaboration with the wider Stoke Mandeville team. These activities will mainly need to be held on a weekend afternoon which is a critical time in the garden when most patients are available and often have friends and family to visit. Currently the Arts programme includes crafts, quizzes, seasonal celebrations with lunches, in addition sessional creative experts also deliver glass fusing workshops, felting, printing, talks, painting, ceramic workshop, live music performances.
This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.
Key Responsibilities include:
· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their rehabilitation
· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services
· Work with the newly appointed Impact Manager to monitor patient experience and the impact of the garden
· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core
· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the Events Programme Manager and managing the volunteers accordingly
· Host corporate sponsor events and fundraising opportunities
· Work with fundraising managers and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising
· Ensure the garden is managed to allow the correct balance is in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)
· Represent the garden and charity at key events and speaking opportunities
· Work closely with the communications team to develop and ensure clear messaging in and outside the garden
· Ensure all budgeting and administrative tasks associated with the garden are monitored, completed and maintained
Knowledge, Skills and Experience
Essential
- Outstanding interpersonal skills with the ability to successfully develop new working relationships
- Experience of leading and managing teams
- Experience of working with volunteers
- Stakeholder engagement and networking
- Excellent communication skills
- Confident public speaker
- Delivering social events
- Experience in managing budgets and petty cash
- Good IT skills, specifically proficient with Microsoft Office 365: Outlook, Word, Excel, PowerPoint
Desirable
- Experience of working with the NHS or in a health care setting
- Interest and understanding in wellbeing benefits of gardens
- Experience of therapeutic activities
- Digital photography
- Supplier management and ordering
Qualities
- Professional and confident
- Excellent communication and relationship building skills
- Proactive, can-do attitude
- Empathetic and kind
- Calm under pressure
- Ability to prioritise and adapt to changing needs of each working day
- Self-motivated and capable of working with the minimum of direction but understanding the limits of your knowledge and able to seek advice when required
As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity.
We are an equal opportunity employer and welcome applications from all sectors of society.
NOTE: DBS, medical and reference checks will be conducted as part of the recruitment process.