Quality Jobs

About the Angelou Centre 

The Angelou Centre is a Black-led women’s organisation committed to empowering Black and racially minoritised women and children who have experienced domestic abuse. Our refuge provides trauma-informed, culturally appropriate, and holistic support to help survivors heal, recover, and rebuild their lives.

As we grow and expand our refuge provision, we are looking for a dedicated Refuge Manager to oversee our safe accommodation services, including emergency housing, move-on accommodation, and specialist provisions for women with No Recourse to Public Funds (NRPF).

Role Overview

The Refuge Manager will lead a team of Senior advocates and House Support Workers, ensuring high-quality, trauma-informed support is provided to residents. The post-holder will ensure that the refuge operates in compliance with all statutory requirements, housing regulations, and health & safety standards. They will also be responsible for property management, working closely with landlords, housing associations, and local authorities.

The ideal candidate will be an experienced housing professional with a strong understanding of domestic abuse support services, safeguarding practices, and compliance obligations within the social housing sector.

Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.

This post is:

• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1
• involves some out-of-hours work and travel

The Angelou Centre is aware that women and people of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for

• Location: Leicester (LE3)
• Annual Salary: £34,750.80
• Hours per week: Full time (37.5 hours) 
• Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
• Required: Full UK driving licence and access to a car/vehicle. 
• Sponsorship is not available for this position

Supporting people to live great lives.

Affinity Trust helps people live meaningful lives on their own terms. As a Support Manager, you will play a key role in supporting adults with learning disabilities at our care home in Leicester, helping them to live life the way they choose.

How will I make a difference?

• You will empower your teams to support people to live their lives their way with creativity, patience and empathy
• You will build a community of support to achieve great outcomes for people through your relationships with teams, families and professional bodies.
• You will be a role model to your team, building a culture of belonging.
• You will be willing to work flexibly to meet the organisation's needs, with regular presence at locations and on-call support on a rota basis.

What do I need to demonstrate in my application?

• Previous experience managing support for people with learning disabilities and complex needs.
• You will be able to plan, monitor and evaluate continuous improvement initiatives
• You will have a strong practical understanding of CQC/SCI Regulations and reporting requirements. 
• You will be able to undertake CQC registration if required.
• You will be confident in using Microsoft Office programmes such as Word, Excel, PowerPoint and SharePoint
• You will be willing and able to participate in the on-call support rota

What benefits will I have?

We have a range of benefits that you can mix and match to suit you, such as:

• Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money. 
• Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.  
• Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
• Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
• Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year. 
• Buy and sell annual leave – transfer windows open twice a year. 
• Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme. 

If you want to empower people to live the life they choose … Apply today. 

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check. 

We reserve the right to close this advert early if sufficient applications are received.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

This exciting new role is to project manage the integration of digital fundraising within The Christie charity, enhancing existing technology and looking for new digital solutions to fundraising processes and new projects.

We are about to embark on a programme of transformational change, and we are looking for an ambitious self-starter who will play an essential role in the development and implementation of a new digital strategy.

This is a fantastic opportunity for a passionate and motivated individual to make a real difference to cancer patients.

At The Christie Charity we are an ambitious and forward-thinking organisation with a loyal supporter base. You would be part of a successful high achieving collaborative team, and this role gives you the opportunity to experience multiple fundraising disciplines.

At MAF International, we are dedicated to supporting the people and communities we serve. We are currently seeking a committed individual to assist in the production of controlled documents and provide essential support to the Quality, Safety & Security (QSS) Services Team and Document Controllers in our programmes. 

Responsibilities

QSS System Administration:

• Manage user access, configuration changes, and dashboards on the QSS database.
• Oversee the QSS support ticketing system and track document change requests.
• Assist in producing statistical reports and creating training materials.

QSS Team Support:

• Attend and document minutes for various QSS meetings.
• Support meetings, training events, report production, and stakeholder coordination.
• Assist with risk management reports and performance data analysis.

Document Production & Amendment:

• Format, proofread, and amend controlled company documents.
• Utilise Web Manuals editing software and Confluence for manual and policy updates.
• Facilitate document change processes and issue revisions.

Documentation Management:

• Process change requests using our in-house document control system.
• Update manuals, policies, forms, and notices on the MAF Intranet (SharePoint) and Confluence.

Quality Control:

• Ensure all documents meet MAF standards before publishing.
• Proofread and cross-reference changes across all affected documents.

Support for Programme Document Controllers:

• Provide regular communication and updates.
• Share latest information and updates on procedures.

If you are passionate about making a difference and providing high-quality support in a meaningful way, consider joining MAF International. Together, we can make a lasting impact.

Qualifications, Skills & Experience

Essential

• A good general level of education
• Good communication skills
• Capable of working independently as well as part of a team
• Ability to work cross-culturally
• Experience of formatting documents
• Experience and knowledge of Microsoft Word e.g. applying styles, table design, forms, tracking changes etc.
• Good degree of computer literacy
• Ability to work accurately and at pace.

Desirable

• A -Level standard or equivalent
• Experience of controlling documents preferable
• Experience in setting agendas and minute writing
• Experience of working with databases
• Experience of using a PDF editor

There is an occupational requirement for the job holder of this position to be a committed Christian.  The post holder will be expected to lead and take part in prayer and biblical reflection and to be a role model for the organisation in accordance with our Christian beliefs and standards in the work place

To apply, please click on 'apply now' and we will send you further instructions on how to apply through our recruitment portal. 

The Age UK Nottingham and Nottinghamshire Advice team provides welfare benefits advice tailored to the needs of older and vulnerable people in Nottingham and Nottinghamshire. With a small team of paid staff, the service works extensively with volunteers to provide services including office appointments, telephone sessions and home visits across Nottingham and Nottinghamshire.

The primary focus of the post is to effectively oversee the quality of delivery within the Advice team and to support team members with more complex cases. You will maintain a caseload of client appointments, alongside supervising the day-to-day work of the team of Benefits Advisors. This will include triaging cases, being available to discuss cases, mentoring advisors to develop their skills and practice, completing file reviews and carrying out other quality checks. A key element of the role is to ensure continued compliance with the Advice Quality Standard.

You will have experience of delivering complex welfare benefits advice to members of the public and in-depth knowledge of the benefits system, including working age and pensionable age benefits. Good attention to detail and the ability to maintain high-quality standards while working to deadlines are essential for this role.

As an employee of Age UK Nottingham & Nottinghamshire, you will be eligible for our attractive package, which includes 24 days’ annual leave (pro rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.

For full details and to download an application pack, please visit our website via the Apply button.

Closing date: 12pm on Monday 7th April 2025.

The vacancy may close early if a high volume of applications is received.

Age UK Notts promotes equality and diversity. Registered Charity Number: 1067881.

About Aurora Nexus
Aurora Nexus is a South London-based charity providing Supported Living, Outreach, and Day Services for individuals with Autism and Learning Disabilities. Every day, we support approximately 140 people to build skills for greater independence. With 240 staff across three London boroughs, we help people develop essential life skills, access employment, training, and education opportunities, and live their best lives through a person-centred approach.

About the Role
In this newly created role, you will ensure high standards of quality and compliance across our supported living services. Your key responsibilities will include conducting quality audits in services and online, ensuring adherence to Care Quality Commission (CQC) regulations and internal standards, and driving continuous improvement.

You will produce detailed and timely reports, contribute to service improvement plans, and provide guidance to managers on quality and safeguarding matters. By maintaining up-to-date audit records and assisting with quarterly reports, you will help track progress and identify areas for improvement. You will support services in preparing for regulatory inspections and collaborate with colleagues to uphold and enhance the highest standards of care.

Primarily based in our services in Lewisham, Southwark and Bromley, and at our Head Office in Deptford. The majority of work will require being on-site.

Key Responsibilities

• Conduct quality audits of services, systems, and structures, following internal processes and key performance indicators (KPIs).
• Support managers and services in preparing for and responding to external regulatory inspections.
• Provide focused support to services facing quality-related challenges.
• Produce accurate and timely reports following audits and inspections.
• Maintain up-to-date audit records and assist in producing quarterly reports for the Quality, Inclusion, and Communications Manager.
• Assist in the creation, design, editing, and distribution of quality assurance information for managers.
• This role requires a proactive, detail-oriented approach to ensure services consistently meet high standards of care and compliance.

Person Specification
Qualifications

• GCSEs (A*-C or equivalent) in Maths and English.
• A high standard of literacy and numeracy.

Skills & Experience

• Strong written and verbal communication skills.
• Excellent organisational skills.
• Ability to manage a busy workload and meet deadlines, including handling conflicting priorities.
• Ability to produce accurate reports and documents.
• Proficiency in IT, particularly Microsoft Excel.
• Experience conducting audits and investigations.
• Analytical and critical thinking skills with a strong investigative approach.
• Knowledge of Care Quality Commission (CQC) requirements and relevant legislation related to quality and safeguarding.
• Relevant experience working with individuals with learning disabilities or mental health needs. (Preferred)

Personal Attributes

• Reliable, flexible, and positive in approach.
• An awareness of the challenges faced by individuals with learning disabilities, autism, and mental health conditions in the community.
• Prepared for on-site working (across Aurora Nexus locations).

Note: This job description is subject to review and may change in consultation with the post holder.

Aurora Nexus is an inclusive and diverse organisation and we are committed to treating all people equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. If you require assistance due to a disability during the application or the recruiting process, please contact us.

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, our fundraising operations team, consisting of database and supporter care functions, will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028.

The Head of Procurement will lead and manage the procurement function within Medical Aid for Palestinians, ensuring that goods, services, and contracts are sourced, procured, and delivered in compliance with humanitarian principles and organisational requirements. The role requires strategic oversight, strong management skills, and a deep understanding of procurement management, particularly in a humanitarian context.

About You

Are you a procurement leader looking to make a meaningful impact? Join Medical Aid for Palestinians (MAP) as our Head of Procurement and play a vital role in supporting life-saving healthcare services. In this role, you'll provide strategic leadership for a dedicated procurement team across multiple countries, ensuring that MAP programs and medical teams have the goods and services they need to deliver lifesaving care in the right place at the right time. You will also use your experience to lead on ensuring that our procurement systems and processes function to support our ambitions and are fit for purpose. If you're passionate about combining you procurement expertise with purpose-driven work, this is your opportunity to make a difference.

Key Responsibilities 

Leadership and Strategy:

• Lead the procurement team and ensure effective execution of procurement strategies aligned with MAP’s mission.

• Develop and implement procurement policies and procedures to enhance efficiency, transparency, and compliance.

• Oversee the procurement planning and budgeting process to ensure alignment with project timelines and objectives.

• Advise senior leadership on procurement matters, including risks, opportunities, and cost-saving initiatives.

Procurement Process Management:

• Oversee the end-to-end procurement process for goods, services, and contracts, ensuring timely and cost-effective delivery of needed supplies.

• Oversee tendering, bidding, and contracting processes, ensuring fairness, transparency, and adherence to ethical standards.

• Ensure the appropriate vendor management framework is in place, including evaluation, selection, and performance monitoring.

Compliance and Risk Management:

• Ensure compliance with internal policies, donor requirements, and international procurement regulations, including ethical sourcing and anti-corruption measures.

• Regularly review and update procurement guidelines to stay in line with industry best practices and humanitarian standards.

• Identify and manage procurement risks, including supply chain disruptions, price volatility, and supplier non-compliance.

• Maintain a clear audit trail and documentation for all procurement transactions.

Stakeholder Engagement:

• Collaborate with program managers, logistics teams, and field staff to understand procurement needs and ensure timely procurement of required items.

• Establish strong relationships with key suppliers, donors, and other stakeholders.

• Communicate effectively with internal and external parties to ensure smooth procurement processes, including managing disputes or delays.

Team Development:

• Lead, mentor, and train procurement team members to enhance their skills, knowledge, and professional growth.

• Foster a culture of continuous improvement and accountability within the procurement team.

• Ensure the team adheres to procurement standards, best practices, and organizational goals.

Budget and Cost Control:

• Manage procurement budgets and track expenditures to ensure effective use of resources.

• Develop cost-saving initiatives and ensure efficient sourcing without compromising quality.

• Work closely with finance teams to ensure accurate financial reporting of procurement-related activities.

Monitoring and Reporting:

• Prepare and present regular procurement reports to senior management, highlighting performance, savings, risks, and any challenges.

• Monitor procurement KPIs and take corrective actions when necessary to improve efficiency and meet organizational goals.

PERSON SPECIFICATION

Experience

• At least 7-10 years of experience in procurement, with at least 3 years in a leadership position.

• Experience working in a humanitarian or non-profit organization is highly preferred.

• Proven experience in managing procurement processes, tendering, and negotiations.

• Strong understanding of humanitarian principles, donor compliance, and international procurement standards (e.g., UN, EU, USAID regulations).

Knowledge, Skills and abilities

• Excellent leadership and team management skills, with the ability to motivate, develop, and retain talent.

• Strong analytical and problem-solving skills, with the ability to evaluate complex procurement needs and deliver effective solutions.

• Knowledge of procurement software, supply chain systems, and MS Office (Excel, Word, PowerPoint).

• Excellent communication and negotiation skills, with the ability to engage and influence internal and external stakeholders.

• Strong organizational and time management skills, with the ability to handle multiple tasks and meet tight deadlines.

Personal attributes and other requirements

• Commitment to anti-discriminatory practice and equal opportunities.

• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity). 

• Commitment to upholding the rights of people facing disadvantage and discrimination. 

• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

• A commitment to MAP’s vision, mission and values and a passion for improving the health and dignity of Palestinians. 

• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends. 

• An ability to apply awareness of diversity issues to all areas of work. 

• Attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure. 

• Prepared and able to travel occasionally to all MAP locations including Gaza, West Bank, Lebanon, Jordan and Israel. 

• Work collaboratively with others in all aspects of our work. 

• Abide by organisational policies, codes of conduct and practices. 

• Treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at MAP.

Deputy Head of Service for Performance and Quality

We have an exciting opportunity for an experienced data and analytics professional to join the Performance team in London.

Are you ready to make a different in a values-driven organisation? 

Can you transform varied data into meaningful insights and communicate effectively with diverse audiences to enhance organisational performance? 

Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?

If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…

Position: 6045 Deputy Head of Service for Performance and Quality

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm 

Contract: Permanent

Salary: £46,702.25 per annum 

Allowance: London weighting

Closing Date: 25th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

As a Deputy Head of Service for Performance and Quality, you will:

• Proactively analyse data from diverse sources, transforming it into powerful and useful insights for the service

• Produce management information, impact analysis, service modelling and customer-focused performance tools

• Monitor service performance and identify risks to support and enable data-driven decision-making and continuous improvement

• Be a key member of a multi-disciplinary network of experts within the London Management Team

• Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and Crime (MOPAC), London’s Police forces and the Ministry of Justice (MoJ)

Regular tasks will include:

• Producing monthly and quarterly reports for funders to evidence KPIs; identify trends, risks and service improvements

• Developing and iterating analytical pipelines to deliver high quality insight on service performance

• Meeting with front-line teams to explore service delivery and performance data

• Delivering insights and actions to stakeholders regarding service effectiveness

• Identifying areas of the service where data science and emerging technologies can be applied to improve efficiency, such as AI

• Collaborating with data professionals across the national data function and within MOPAC’s Data and Insight function

About You

You will need:

• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques

• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau

• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your birthday and options to buy or sell annual leave

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, gym, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Access to EDI networks and colleague cafes

• Cycle to work scheme and season ticket loans

• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.                 

Policy Manager (Paediatric Standards)
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Fixed-term contract for 12 months 

The Policy Manager (Paediatric Standards) is a crucial role at the College as you will lead the development of new paediatric service standards with College Officers, members and child health professionals, thinking afresh as to the standards needed to ensure children receive timely access to high-quality, safe and effective care in a changing health landscape.

As Policy Manager (Paediatric Standards) you will consult with the College’s membership, health systems across the UK and key decision makers in health service development and regulation, to form a credible, influential set of standards that will reap benefits for children and the child health workforce.  

Reporting to the Head of Health Policy, you will establish and lead the project’s expert advisory group to generate a consensus on new standards, attending and contributing to Health Policy Committees and ensuring the project’s successful completion. Throughout the project you will also ensure the voice of children and young people is influential within the development of standards.

Whilst based in the Health Policy team, you will work collaboratively with colleagues in research and quality improvement to design a systematic review of literature to bring an evidence base to the scope of new standards development, all the while applying audit and quality improvement principles to the design and update of new paediatric standards.

You will also take responsibility for reporting on project milestones to Membership, Policy and External Affairs meetings and the College’s project portfolio boards, to identify, manage and mitigate project risks and issues.

Degree qualified and with relevant experience in a similar field of work such as standard setting, quality improvement or health policy, you will have demonstratable experience of understanding the critical role of quality standards within healthcare design, delivery and regulation (including quality improvement) across the UK.

With outstanding project management skills, evidenced by a recent and successful project, you will easily be able to identify, manage and mitigate risk.

You should have strong analytical and problem-solving skills and the ability to understand and discuss complex issues. Your excellent communication, interpersonal and relationship management abilities as well as experience of working at a senior level with a broad range of stakeholders, will ensure you are able to take forward programmes of work.

A formal project management qualification and experience and knowledge of the children’s health sector would be desirable. 

The Membership, Policy and External Affairs Division actively promotes the membership, stakeholders and the public awareness of the Royal College of Paediatrics and Child Health (RCPCH) and core child health priorities.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.

Closing date: 13 April 2025.

Job Title: Deputy Service Manager

Location: Warwickshire
Salary: £34,635 per annum 
Contract type: Full Time, Permanent

Hours: 37.5 hours per week 

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Deputy Service Manager, supporting a high performing team to provide high quality, trauma informed support to victim/survivors of Domestic Abuse and their children, living in our safe accommodation. The deputy manager will contribute to the management of our dispersed accommodation service, in line with Refuge’s policies and procedures and quality management system.

The post holder will provide line management and support to staff, mainly Floating Support Workers. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of housing management. 

Working closely with the Service Manager to ensure that contractual and other funding requirements are met fully, and that Refuge’s high-quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team. The job involves working closely with staff that supports victim/survivors of Domestic Abuse in crisis using our services.

As a member of the management team, the post holder will be required to participate in an out-of-hours rota management service.

There is also a requirement to have access to a vehicle, as regular travel across Warwickshire between properties will be required.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 21 April 2025

Interview Date: 28 April 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

£32,550 - £35,474

2 pro-rata options available:

Termtime only - 35hrs per week £28,696 - £31,274 or

All year round - 30hrs per week £27,900 - £30,406

This position will require travel within Manchester.

Manchester Young Lives does education differently. We build trusting relationships that enable young people to feel respected and safe. We facilitate engaging creative personalised learning programmes that leave learners with SEND believing they can succeed. We are looking for passionate values driven professionals who will support young people in our Learning Hubs to believe in themselves and achieve their aspirations.

Our Learning Hubs provide opportunities to develop skills needed in adult life and employment, with a high level of pastoral support and varied enrichment activities. The SEN and Quality Lead is a vital role working across our programmes with young people aged 16 - 25 who have Special Educational Needs and Disabilities, showing leadership and driving quality provision that meets young people’s needs. The SEN Lead will coordinate the review and implementation of EHCPs, act as the point of contact for Awarding Bodies and drive best practice, innovation and high standards of safeguarding practice.

This is a flexible role that doesn’t involve direct delivery of teaching and learning. The successful candidate can choose whether to take a 30 hour year round contract, or a full time termtime only contract. We may be able to agree further flexible working arrangements for the right candidate.

If you would like an informal discussion about the role please contact Beth Aze, Head of Operations, number can be found on our website.

Please note CVs will not be considered as part of your application for this position. Application forms must be returned via our website. Please ensure you complete the final section of the application form, giving information as to how you meet the person specification.

This post is exempt from the Rehabilitation of Offenders Act 1974.

The closing date for the completed application form is 9am Tuesday the 22nd of April.

JOB TITLE: Head of Estates

LOCATION: Petty Pool Vocational College, Pool Lane, Sandiway, Cheshire, CW8 2DR 

REPORTS TO: CEO 

SALARY: £44,129.28 - £58,757.77 per annum – depending on qualifications and experience

HOURS: 35 hours per week – Monday – Friday

Petty Pool Trust is a specialist charity dedicated to supporting young people with learning disabilities and difficulties. We provide high-quality education, training, and outdoor learning experiences that empower individuals to develop skills, confidence, and independence.  

Summary 

The successful candidate will be responsible for overseeing our Project Learn Hive, ensuring timely delivery, managing the project budget, coordinating resources, and ensuring adherence to safety standards. This role requires a hands-on leader with strong communication skills, project management experience, and a deep understanding of the construction process. 

The main purpose of the role is to ensure the compliance of Health and Safety, adhering and reviewing our policies, line managing our maintenance team and ensuring we are compliant with current legislation. 

Overseeing and agreeing on main contracts, managing building contractors, proactively supporting our woodland strategy, and managing the facilities and maintenance team to ensure that the grounds are always presented well for our staff and learners and safe. 

Responsibilities: 

Project Planning 

• Develop comprehensive project plans including timelines, budgets, resource allocation, and construction methods. Ensure the building project aligns with the overall vision and objectives of the charity 

• Budget & Cost Control: Prepare and manage the project budget, track costs, and identify opportunities for cost savings while maintaining the highest standards of quality and safety 

• Oversee and manage the charity's large-scale capital project, ensuring its successful planning, execution, and completion within budget and timeline 

• Quality Control: Monitor the quality of work performed on-site, ensuring compliance with building codes, safety regulations, and project specifications 

• Scheduling & Time Management: Oversee the project schedule to ensure deadlines are met, and work with various teams to resolve delays 

• Stakeholder Communication: Act as the primary point of contact for stakeholders, providing regular updates on project progress, challenges, and solutions. Maintain strong working relationships with clients, subcontractors, and other stakeholders 

• Risk Management: Identify and mitigate risks associated with the project, including safety, legal, or logistical concerns 

• Regulatory Compliance: Ensure that all necessary permits and approvals are obtained, and the project complies with all local building regulations and standards 

• Safety & Environmental Standards: Oversee on-site safety protocols, ensuring adherence to OSHA standards and environmental best practices 

Health and Safety 

• Overseeing the compliance of and including associated record keeping, for the Health and Safety of the site, including all statutory requirements for COSHH, Fire, waste transfer, legionella compliance, equipment training records etc 

• Ensuring that facilities meet government regulations including, environmental, Health and Safety standards. 

• Overseeing our Woodland Strategy and ensuring we are fulfilling our responsibilities for our SSSI we have in our care 

• Advising on increasing energy efficiency and cost-effectiveness 

• Drafting reports and making written recommendations to SMT and/or the board on a range of topics related to the post 

• Support the development of the organisational health and safety management systems 

• Undertake regular and periodic safety monitoring on site and ensure actions are closed out as required

• Work with the CEO in liaising with the HSE on any RIDDOR notifiable occurrences and conducting any relevant near miss, incident & accident investigations to incorporate any lessons learnt into the organisations working practices 

General 

• Ensuring all Policies are in place and reviewed on a regular timely basis. Identifying gaps and writing new policies and procedures where appropriate 

• Liaise with statutory/non statutory bodies, for inspection purposes, ensuring all follow up actions are completed 

• Developing the business continuity plans, introducing them and embedding them into the organisation. Once embedded ensuring ongoing maintenance. 

• Advising on increasing energy efficiency and cost-effectiveness 

• Drafting reports and making written recommendations to SMT and/or the board on a range of topics related to the post 

• To keep equipment inventories up to date and manage statutory inspections, maintenance and equipment servicing databases 

• Keyholding for call outs, alarms and OOH’s works. 

• 24hr on call via ADT and local authority 

• Repairs where required, including, Electrical, Plumbing, Locksmithing, painting, joinery and college moves. 

• Remote CCTV monitoring 

Rethink Mental Illness are hiring a Regional Associate Director to lead our teams and services in the South-East region. 

As a leading charity provider of mental health services in England, we’re on a mission to bring about meaningful change: to our health and social care system, to the way society views mental illness, and to people’s lives across the country. Our services keep people living with mental illness safe and well in the community, prevent their needs from escalating, and help them live independently, access the information, support and care they are entitled to, and understand and exercise their rights.

As a Regional Associate Director - South-East, you will: Lead a regional operational team, within our Services Division, who are responsible for delivering safe and high-quality care and support services across the region, which are aligned with our quality and safety standards and meet contractual requirements.  This means that services in your region are delivered in line with/exceed budget, all internal and external KPIs, and quality and regulatory standards. 

The Services Division lead the delivery and growth of our services and strategic partnerships and alliances.  The division is comprised of our four regional teams (north, central, south west and south east) and a separate strategic partnerships and alliances team. The five teams are each led by an Associate Director.
Our regional teams are responsible for all services we deliver in a local area:

• Accommodation services (Including crisis houses, CQC regulated care services, supported housing).
• Community based support (including 121 support, group support, peer support, crisis support, helplines, care navigation, carers, suicide bereavement and employment services).

Other service types may be added as growth and development takes place with the South-East Region:

• Criminal justice support (including prison-based and community-based services)

Essential skills and experience:

• Strong leadership and people management skills, with the ability to inspire, develop, and empower teams and other stakeholders across the region.
• Experience as a Senior Manager delivering and leading complex social care/NHS service contracts. 
• Experience delivering services which meet internal and external performance indicators and quality standards, including regulatory standards, and ensuring compliance with safety, risk management and safeguarding practices.
• Experience of managing budgets, allocating resources effectively, and improving financial performance and sustainability.
• Understanding of what good quality service delivery looks like and act quickly and decisively to problem solve and drive service improvement by leading cross-directorate teams where required.
• Created plans to develop services and worked as part of a cross-organisational team to develop bids and proposals to grow services whilst having a good understanding of public sector procurement. 

Who we are? 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” 
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. 

Diversity, Equity, Inclusion 
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £25,104 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 21 April 2025

Interview Date: 29 April 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.