Property Support Administrator Jobs

We're seeking a skilled and dedicated individual to join our team as a Service Manager for a service working with 16 plus children and care leavers. In this role, you will play a vital role in providing effective leadership to an integrated and multi-functional team providing an assessment, support and move on to the young people we accommodate.

Your mission: to motivate and develop the staff team to consistently deliver a high quality and needs led responsive service to young people. Through this the overarching goal is to empower young people through the care system and in the development of lifelong tools they need to lead fulfilling lives outside the confines of traditional services. 

About the Role:

As the Service Manager, you will report to a Regional Service Manager and will be working closely to ensure the services meet our business objectives. You will actively direct the team in their day-to-day work to ensure your young people’s needs are at the centre of the support process and the support provided is personalised and of a high quality. 

You will be working within a strengths and recovery framework embedded within a trauma informed approach to meet the varying needs of young people experiencing a multitude of varying needs including offending behaviour and complex mental health. You will have responsibility of housing management and will work within the management team and internal SHP Central teams to ensure the service are delivered to the highest standard. 

About you:

• Experience managing staff working across multiple sites. 

• Experience managing accommodation based services with a variety of tenure and a knowledge of housing management and health and safety. 

• Your toolkit includes a track record in building positive stakeholder relationships and community networks. 

• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model. 

• You can creatively inspire opportunities for our young people to thrive and staff to develop to their highest potential. 

• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion. 

• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms. 

About SHP:

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community. 

Important Info:

Closing Date: Sunday 9th February at midnight 

Interview Date: Friday 21st January at SHP Head Office 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

About GISF

The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC. GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovative security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM. We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

What We Offer

• 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

The Job

The Admin and Projects Officer (APO) will work closely with GISF’s Business & Operations Manager and the Head of Global Membership and NGO Services. The APO will provide efficient administrative support to enable the smooth functioning of the GISF Secretariat. You will be working as a part of a UK/US Administrative Team. Some European travel may be required to support at events. 

Job Description

• Maintain GISF publications stock and storage
• Support with project mail outs
• Support with event logistics and organisation
• Maintain and distribute GISF promotional and marketing stock
• Support with membership database updates
• Support with grant opportunity identification
• Office Manual and Employee Handbook Updates
• Coordinate GISF meetings, including booking meeting rooms
• Travel bookings for GISF Team and events
  • Support emergency deployment of staff responding to crises
• Support with managing IT provider
• Liaise with London office property manager on behalf of the team
• Maintaining filing system on cloud server
• Support with consultancy contracts and all staff recruitment
• Provide administrative support to GISF’s governance bodies
• Provide general administrative support to the team

Person Specification
Essential Skills/Experience

• Some experience in a similar administrative role 
• Able to work on own initiative – a self-starter 
• Able to work virtually as part of an already existing team
• T-literate, with good knowledge of Microsoft Word and Excel and Office 365
• Good communication skills and strong written and spoken English
• An eye for detail and a systematic approach to work
• Ability to handle confidential information

Desirable

• Knowledge of CRM systems (Salesforce)
• Previous experience in the charity sector 

The Circuit Administrator must have good admin & communiocation skills, able to self-motivate and work effectively as part of the small Circuit Office Team supporting ministers, officers and 17 churches of the Harrow & Hillingdon Circuit of the Methodist Church.  Based at the Lighthouse Centre, South Ruislip. Office hours 9am to 2pm Monday to Wednesday (some flexibility allowed and required). The post is for 20 hours a week (with the potential for increased hours). 
More details provided in the application pack.

Key Responsibilities will include:

• Responsibility for lettings at the Lighthouse Centre (ensuring the Lighthouse is self-sustaining)
• Supporting and delivering circuit-wide training (one-to-one or larger groups)
• Safeguarding administration
• Act as secretary to meetings
• Provide admin support

Key Skills and Experience:

• Administrative experience, with excellent record-keeping and minute-taking skills
• Strong communication skills.
• Experience in delivering training would be advantageous.
• Attention to detail
• Proficiency in Microsoft Office
• Ability to work independently, meet deadlines, and adapt in a dynamic environment
• Experience supporting and working in a team
• Flexibility and willingness to accommodate occasional evening and weekend work
• Willingness to travel locally for occasional activities away from the normal place of work (meetings & training etc.)

We want you to have every opportunity to demonstrate and develop your skills, ability and potential.  This role has the potential to expand and develop over future years.

Appointment will be subject to satisfactory references and DBS check.

We’re Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year. In 2018, we collaborated with South Yorkshire Police to launch Plan B. This helped to launch the LifeNavigate department. Using a trauma-informed approach, we are fully committed to breaking the cycle of crime, alongside other organisations such as South Yorkshire Police and Merseyside Police. Our vision is to ensure a thriving future for marginalised and vulnerable people, and it would not be possible without our dedicated team of staff and volunteers.

Role Summary

How this role fits into the vision and objectives of Causeway

We have an exciting opportunity for a Health & Safety and Facilities Manager to join the Causeway team. This person will be key in helping us to provide the safe and secure environments for the whole of Causeway. The role involves oversight of all Causeway facilities and ensuring Health & Safety practices are implemented and followed.

Responsibilities

• To work with accredited Health and Safety consultants to manage the health and safety and its implementation across Causeway properties and offices to ensure the welfare of staff, volunteers and service users.

• Line management of the Maintenance Coordinator and Facilities Administrator.

• To oversee the maintenance coordinators responsibility for planned and unplanned maintenance of properties, and their undertaking and/managing necessary works including repairs and improvements.

• To develop and maintain a planned approach to property maintenance and management that ensures standards are upheld.

• To liaise with and arrange work with landlords, where the necessary work being undertaken falls within their contractual obligations.

• To oversee internal health and safety and maintenance recording systems for all properties and to ensure all necessary works are actioned in a timely manner, working with the maintenance coordinator.

• To source suitable properties (accommodation or offices) to lease/rent when required ensuring they comply with contract stipulations and take a role in facilitating office/accommodation moves.

• To prepare and submit planning or HMO applications where necessary for change of use and/or refurbishment of properties.

• To set up and streamline maintenance contracts (e.g. gas/electricity/water/broadband etc), and to monitor and cap utility usage across properties (where needed and reasonable).

• To carry out and review health and safety assessments of the following aspects: (or to discharge the responsibility of these assessments when required)

• Accommodations and offices on a frequent basis to ensure properties are being maintained and run in accordance with sector and statutory guidelines.
• Organisation wide risk assessments, such as DSE, contractor activities.
• Implementation of new services.
• Events ran by the organisation.

• To keep up to date with Health and Safety Legislation and ensure and record compliance with procedures, including PAT Testing and Fire Safety.

• To carry out annual health and safety and fire inspections at properties and advise teams on actions that need to be taken.

• To execute health and safety plans in the workplace according to legal guidelines working in conjunction with key managers across Causeway regions.

• To prepare and embed policies to establish a positive culture of health and safety which focuses on service user quality of care and provision.

• To monitor and evaluate practices, procedures and facilities to assess risk and adherence to relevant legislation.

• To recommend solutions to issues, improvement opportunities or new prevention measures.

• To report on health and safety awareness, issues and statistics to the management team of Causeway. Including the producing of the annual Health & Safety report for the management board and board of trustees.

• To be the lead on Health & Safety matters in the organization.

• To be the main point of contact for The Salvation Army regarding matters relating to Health & Safety.

• Oversight of SAHA inspections.

• Oversight and updating of the Salvation Army related compliance and obligations, includes the PILF.

• Oversight of the implementation of the Health & Safety ISO as required by the MSVCC contract.

• Assist departments in completing risk assessments.

• Assist and advise on Health & Safety when new services are in implementation stages.

• Deliver training on Health & Safety and Fire Safety across all regions.

• To be a part of the team that deliver Lone Working training across all regions.

• To assist in providing information and evidence for CQC inspections.

• Responsible for RIDDOR. Any other duties that commensurate with the role

Executive Assistant  

Age UK Camden is recruiting a skilled and experienced Executive Assistant to support the Chief Executive in the areas of Governance and Quality.  

Age UK Camden is a local, independent and innovative charity which has provided services to older people in Camden for more than 50 years through diverse and inclusive services.  These services are highly valued by the residents of Camden and the voluntary and statutory sectors.  

The successful candidate will: 

• Have a key role in the development and delivery of quality, compliance and corporate support services including strategy and business planning.  

• Be responsible for evidencing that Age UK Camden activities are of the highest possible quality and that they are compliant with national and local specifications, standards and good practice guidelines  

• Be responsible for Board support and other corporate services support.  

 (See Job description for full duties) 

Salary:  SCP 20 to SCP 23 (Dependent on skills and experience) £33,533.68 to £35,377.47 pa 35 hours FTE  

Hours: 35 hours per week Contract Type: Permanent 

Closing date: Monday 27th January 2025 – 9am Interview dates: TBC 

As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.

We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• A good team member
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Excellent communication skills
• Good record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

This role enables vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies. The purpose of this role is to support customers developing the skills needed to move on to other appropriate accommodation with lower levels of support and greater levels of independence.

This role involves early and late shifts as well as occasional weekend and bank holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support individuals to manage their prescribed medication
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Carry out H&S and Fire Safety checks in individual rooms as well as communal areas of the building
Identify and report appropriately any Safeguarding concerns
Promptly report and follow up maintenance issues
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team but is able to work independently
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Takes the initiative to support colleagues if needed
Has good conflict management skills
Is capable of managing time effectively
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Has a strong work ethic and applies it to everyday work
What you'll bring:

Essential:

NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Practical understanding of mental health conditions and how they impact the life of those affected by them
Excellent communication skills including a good command of spoken and written English in both formal and informal contexts
Demonstrable ability to build positive professional relationships
Experience of working as part of a team
Good command of MS Office, ability to use computer and learn new systems
Desirable:

Experience working in mental health
Experience working in supported living schemes
Experience dealing with challenging behaviours
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

This role enables vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies. The purpose of this role is to support customers developing the skills needed to move on to other appropriate accommodation with lower levels of support and greater levels of independence.

This role involves early and late shifts as well as occasional weekend and bank holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support individuals to manage their prescribed medication
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Carry out H&S and Fire Safety checks in individual rooms as well as communal areas of the building
Identify and report appropriately any Safeguarding concerns
Promptly report and follow up maintenance issues
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team but is able to work independently
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Takes the initiative to support colleagues if needed
Has good conflict management skills
Is capable of managing time effectively

For the full list please see our website.

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Practical understanding of mental health conditions and how they impact the life of those affected by them
Excellent communication skills including a good command of spoken and written English in both formal and informal contexts
Demonstrable ability to build positive professional relationships
Experience of working as part of a team
Good command of MS Office, ability to use computer and learn new systems

Desirable:

Experience working in mental health
Experience working in supported living schemes
Experience dealing with challenging behaviours

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness & Complex Needs service in Kensington & Chelsea.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance
Where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Ability to defuse challenging behaviour with awareness of personal safety.
Adhere to Look Ahead's Policies and Procedures
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Desirable:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Part-Time Support Worker to join our Homelessness service in Kensington & Chelsea.

£13,676.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a support worker in RBKC complex needs services, you will work with a variety of support needs, working between our different services to ensure that person centred support is provided to all of our customers. Our aim is to ensure we work in a psychologically informed way to bring excellent support to our customers.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in homelessness

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Night Support Worker to join our Homelessness and Complex Needs Service in Kensington & Chelsea.

£14,359.80 per annum, working 21 hours per week. Benefits include 25 days Annual Leave (FTE), pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Night Support Workers enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Night Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

As a Night Support Worker in RBKC Complex Needs Services, you will work with a variety of support needs, working between our different services to ensure that person centred support is provided to all our customers. Our aim is to ensure we work in a psychologically informed way to bring excellent support to our customers.

This shift pattern for this role is 21.00 - 8.00 on a rolling rota.

For a full job description, please visit our website and search REQ005989

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Develop and maintain links with all key agencies and service providers in the local community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

What you'll bring:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Experience working in homelessness

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our Learning Disabilities service in Hertfordshire .

£13.15 per hour on a zero hour contract

Want to feel like you're part of one team? You'll feel at home here.

Want to feel in control of your career? You'll feel at home here.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Information on the customer you will be supporting:

Hi, I'm S, I'm a forty-year-old man, I have complex needs, a mild learning disability and autism and I have moved into my new home in Hertfordshire.

I'm looking for adventurous and passionate individuals to support me with my daily living skills but also to help me develop skills to live more independently, to share my hobbies and interests and to explore new ones.

I have a great sense of humour and endless energy and interact with people in a fun and humorous way. I need support to adapt to new environments and to develop trust in my carers, also support to make safe use of my home.

I tend to have a loud voice and am very physically active. I benefit from a Positive Behaviour Support approach as I may hurt myself or others when I'm upset, and I can damage or throw property.

I am looking for someone who can support me in doing the things I most enjoy, which include;

Going out for walks

Playing football and basketball

Listening to music & dancing - Michael Jackson

Role play and dressing up

Using my iPad / tablet to take photos and videos of people I spend time with

Visiting McDonald's for a meal / drive thru

Bike riding, swimming.

Cooking and baking

Professional Skills:

Compassionate and able to help me manage my anxiety levels.
Assertive and able to help me manage my anger and frustrations.
Experience in working with people with Learning Disabilities & autism.
PBS knowledge and can support me in a positive way.
Being calm and patient with me and not rushing me to do things.
Willingness to support all aspects of personal care.
Knowledge of, or willingness to learn about cross contamination and infection control.
Personal and professional resilience.
If you would like the opportunity to support me, please apply!

What you'll do:

Bank Support Workers may be able to work shifts from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive.

What you'll bring:

Is customer-focused - wants to provide a great service to our customers whilst
respecting professional boundaries
Approachable
Can work well on own and also works well as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible to ensure a job is done well and supports the customers needs
Desirable:

Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an avantage but is not nec

For our full Job description please visit our website.

Who are Guts UK Charity?

People are suffering. People are dying. All because of a lack of knowledge about our guts. 

Guts UK is the only charity that covers all of the digestive system, from ‘top to tail’ covering the gut, the liver and the pancreas. Guts UK works actively and collaboratively with other charities. However, with our own limited resources, we choose to focus particularly on the conditions that have no other specific charity or voice - those illnesses that really are underserved such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease and digestive cancers.

Our vision is a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support that they need. 

Overall Purpose of the Finance and Administation Officer

This is a pivotal role for the charity in ensuring finances are managed in a timely, accurate and compliant manner. The Finance and Administration Officer will maintain the day-to-day accounts for the charity including bank reconciliations, journal posting and invoicing and supported by our experienced Finance Manager, will be responsible for month-end and quarter-end closure and reporting and will support with the year end audit and reporting.

In addition to the financial responsibilities, this role is critical in providing administrative support for the leadership and wider team. They will support with key HR and admin processes including the onboarding of new staff and trustees and maintaining HR record management.

Who we’re looking for?

If you are a qualified finance technician or you’re part way through  finance or accounting qualifications then this may be the perfect role for you.   

We’re looking for someone methodical and structured, with a keen eye for detail who can keep our finances, HR and administration running smoothly. You’ll be someone who prides yourself on doing things properly and loves it when a system and a spreadsheet reconcile!

The role forms part of a small finance and operations team so the ideal candidate needs to be prepared to roll their sleeves up and support where needed to ensure we can keep our processes running smoothly and efficiently.

Location

We have offices in London and Huddersfield which are easily accessible by road orpublic transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 2 days per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.

Please see the attached detail job pack for further information and how to apply. 

Development Officer

We want Bradninch Town Trust to be a flourishing, warm and sustainable part of the community in Bradninch. We are looking for someone who has the skills, experience and energy to support the Trustees in making this happen and to help secure the future of this important asset in our community.

It is important that the postholder is able to manage both the administrative and the development aspects of the role, ensuring that the trust runs smoothly day to day and that it broadens its impact, welcoming new groups, events and users. This is an exciting role which offers significant responsibility and creative scope to the right person. The Development Officer reports to the volunteer Trustee Board via The Chair of the Trust, who is the line manager for this role.

About Bradninch Town Trust

Bradninch Town Trust is the name given to a collection of charities operating for the benefit of local people. Volunteer trustees manage properties on behalf of the people of Bradninch and these include The Guildhall, some residential buildings and some fields. The Guildhall is the largest public building in the town. It houses the Town Council Chamber and all rooms are available for hire.

Key responsibilities

1. Strategic Development

• Identify and develop new opportunities to expand and diversify the Trust’s activities and services to meet the needs of the local community.

• Collaborate with the Trustees to create and implement strategic plans for long-term growth and sustainability.

2. Fundraising

• Develop and implement fundraising strategies, including identifying potential funding sources. 

• In partnership with the trustees, write and submit grant applications to secure funding for new and existing projects.

3. Marketing and Promotion

• Create and manage marketing campaigns to raise awareness of the Trust’s activities and attract participants, volunteers, and donors.

• Manage social media, website, and other digital platforms to promote the Trust's work and increase engagement with the community.

• Organise and attend events to promote the Trust, its mission, and its activities.

4. Partnership and Stakeholder Engagement

• Develop and maintain relationships with local authorities, businesses, other charities, and community organisations to promote collaboration and support for the Trust’s work.

• Engage with the local community to gather feedback on existing services and identify new needs or opportunities.

5. Administration of properties – including The Guildhall and 3 residential houses 

• Marketing and managing lettings for The Guildhall as a hireable venue, ensuring a  high-quality experience for hirers. 

• Liaising with the Buildings Caretaker who has responsibility for cleaning and simple  maintenance. 

• Being the first point of contact with permanent tenants, overseeing property  management, liaising about issues that arise. 

6. Operating charitable grant giving 

• Marketing and managing the grant giving policies of The Parochial Charities Trust. 

7. Financial management and record keeping

• Making payments, invoicing and operating an online accounting/bookkeeping systems (SAGE), and HMRC payroll. 

• Preparing monthly management accounts for Trustees. 

• Preparing annual accounts for the trustee board, external inspector and ultimately The Charities Commission and ensuring their timely submission. 

• Preparing annual income and expenditure budgets, in association with Trustees.

• Arranging insurances and other compliances as required. 

8. Facilitation of The Trustee Board 

• Together with The Chair, collate and distribute paperwork for meetings.

• Make reports to trustees on the performance of budgets and property issues, ad  hoc and at Trustee meetings. 

• Take minutes of Trustee meetings, record and circulate them. 

• Arrange the effective and safe online management and storage of Trustee Board  documentation, ensuring access for trustees, (using Google Workspace). 

Person Specification

We are looking for someone who has the experience, knowledge, skills and energy to support the Trustees in running and developing the Trust.It is essential that the postholder is:

• Able to manage both the administrative and the development aspects of the role

• Self-motivated, organised and imaginative 

• Comfortable with working both online/remotely, and in a consumer-facing environment . 

• Able to operate with tact and diplomacy, as well as having capacity for robust discussion 

Below is a list of desirable experience, knowledge and skills that we are looking for in this role. 

It is not essential that you meet all of these criteria to apply, but is essential that you are able to demonstrate sufficient existing experience, knowledge and skills to successfully deliver the responsibilities of the role, and the capacity and capability to develop in areas where you may not already have relevant experience, knowledge or skills.

 Experience

• Previous experience in a development, fundraising, or community engagement role within a charity or non-profit organisation.

• Proven ability to work with people from a wide range of backgrounds, ensuring inclusion and equal access to services.

• Experience in managing budgets and financial reporting.

• Experience in planning and delivering community events or activities.

Knowledge

• Knowledge of the legal and regulatory framework for charities, particularly in community development.

• Awareness of the social and economic issues affecting the local community, and experience in addressing these through community-based services.

• Knowledge of different fundraising methods and best practices.

• Understanding of how to develop and implement marketing strategies to raise the profile of an organisation.

Skills

• Ability to write successful grant applications and develop fundraising initiatives.

• Excellent written and verbal communication skills, with the ability to engage diverse audiences (e.g., funders, partners, community members).

• Strong interpersonal skills and ability to build and maintain effective partnerships with a variety of stakeholders.

• Competency in promoting services through various channels (social media, digital marketing, print, etc.).

• Problem-solving skills and the ability to identify challenges and develop creative solutions.

• IT skills, including proficiency in Google Workspace, SAGE and social media platforms.

Benefits

• Contributory pension

• Flexible working arrangements