Property Manager Jobs

Title: Evidence Uptake and Learning Manager (Maternity cover)

Salary: circa £38,000 to £44,000pa

Location: UK remote - with occasional travel to Haywards Heath

Contract: 12-month Fixed Term Contract

Hours: This is a full-time role – 35 hours per week

About the role

Sightsavers is currently seeking an experienced Evidence Uptake and Learning individual to join our team and manage a range of research evidence uptake and learning activities across the organisation. This role is key in ensuring that evidence from research and other data sources is easily accessible, appropriately stored, and used by different stakeholders within and outside Sightsavers.

High quality evidence and evidence uptake are critical for our programmes and advocacy. We hold an independent research organisation status by UK Research and Innovation and make significant investments in generating evidence from research, evaluations and routine programme systems.

The post holder will work closely with different teams across the organisation to ensure that effective user-friendly mechanisms and systems for evidence uptake and learning are in place and widely used.

Further duties include:

1. Manage and continuously improve existing mechanisms for consolidation, storage and sharing of research evidence produced at Sightsavers, including evidence trackers, dashboards, websites, and online libraries.

2. Facilitate dissemination of Sightsavers research internally to support learning; organise learning seminars and workshops; produce and disseminate the Research team’s bi-monthly newsletter.

3. Manage the curation of content for a research evidence library and produce a bi-monthly research evidence newsletter to facilitate the use of research evidence across the organisation.

1. Working closely with the Communications team, develop new approaches and tools to disseminate research evidence, such as visual abstracts, videos, podcasts, etc., to reach wider audiences and enhance the content of the research centre website.

1. Contribute to the development of technical documents to disseminate research results, such as research summaries, peer-reviewed publications, policy briefs and blogs.

2. Contribute to the implementation of Sightsavers’ strategic organisational learning framework, including the design and piloting of processes and tools to embed learning in projects.

3. Contribute to the consolidation of evidence to feed into Sightsavers’ thematic learning questions, improving organisational understanding of key thematic challenges and ensuring the learning informs programme design and adaptation.

Skills and Experience

As the successful candidate you will have a relevant Master’s degree or equivalent professional experience, possess knowledge of research and evaluation methodologies, and be able to travel internationally for up to 12 weeks during the contracted period.

Further requirements include:

• Demonstrable experience of using a range of approaches and tools for communicating research to a variety of audiences and encouraging uptake into decision-making

• Experience of facilitating meetings, and working in multidisciplinary and multicultural teams

• Fluent written and spoken English

• Written and spoken French and/or Portuguese (desirable)

• Excellent analytical skills

• Strong project management skills

• Relationship building skills with internal and external audiences – a highly collaborative approach, and willingness to adopt a ‘customer focus’

• An understanding of and commitment to equality of opportunity for people with disabilities.

• An understanding and commitment to accessible practices.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

Next steps

To apply for this exciting new opportunity, please submit your CV via our recruitment portal and answer all application questions. We are particularly interested in learning of your motivations for applying.

Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW).

We anticipate that interviews will take place during the week of 20 January 2025 and the evaluation process will include a written task and one stage interview (although depending on the strength of applications, we may need to include a second stage interview) to be completed by shortlisted candidates.

Closing date: 5 January 2025

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Overview of the Facilities Management role and the team

We are searching for a qualified Facilities Manager to work alongside maintenance, domestic services, and grounds staff to ensure our buildings and grounds are well maintained, compliant, clean, and safe. The Facilities Manager oversees all aspects of building functions and in responsible for the safety and functionality of all facilities. Duties include running routine safety inspections, corresponding with service contractors, planning maintenance and regulatory compliance work, maintaining records, and supervising facilities staff. Our ideal candidate is well-versed in facilities management processes and exhibits high multitasking and organizational abilities.

Prospectus are delighted to be working with a prestigious heritage site based in Essex. They are looking for a experienced and dynamic General Manager to oversee all aspects of day-to-day operations of the site. This role offers an exciting opportunity for an enthusiastic leader passionate about history, community engagement, and delivering memorable visitor experiences. As General Manager, you will be at the forefront of the site's mission to preserve and celebrate its legacy, while ensuring that visitors and community feel connected to its unique historical significance.
 
This particular heritage site is embarking on an exciting new phase in its history, under a refreshed trustee body and building on Stakeholder Engagement work completed last summer to reimagine its vision and move towards a mixed use business model. Working directly to the CEO, you will be responsible for the day-to-day management of the site, including its safety, maintenance, and presentation, to create a welcoming and secure environment for all.
 
The successful candidate will bring strong operational expertise, a strategic mindset, and the ability to manage a small but diverse team of staff and many volunteers. Financial oversight will be key, as you will monitor income and expenditure, explore new revenue-generating opportunities, and contribute to budget planning to support the charity’s mission. Experience in successfully managing organisational change, including through the use of IT, will also be useful.
 
We are looking for a leader with a background in site, operations or resource management, ideally in a historic or visitor-attraction setting. Your ability to engage with the local community and foster strong relationships will be essential, as will your dedication to creating a positive and inclusive team culture. You will play a crucial role in developing educational programs and events, ensuring that heritage site remains a valued community asset and a destination for learning and discovery. This role is ideal for a proactive and organised individual with a strong commitment to heritage preservation, public engagement, and team development.
 
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
 
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

The Circuit Administrator must have good admin & communiocation skills, able to self-motivate and work effectively as part of the small Circuit Office Team supporting ministers, officers and 17 churches of the Harrow & Hillingdon Circuit of the Methodist Church.  Based at the Lighthouse Centre, South Ruislip. Office hours 9am to 2pm Monday to Wednesday (some flexibility allowed and required). The post is for 20 hours a week (with the potential for increased hours). 
More details provided in the application pack.

Key Responsibilities will include:

• Responsibility for lettings at the Lighthouse Centre (ensuring the Lighthouse is self-sustaining)
• Supporting and delivering circuit-wide training (one-to-one or larger groups)
• Safeguarding administration
• Act as secretary to meetings
• Provide admin support

Key Skills and Experience:

• Administrative experience, with excellent record-keeping and minute-taking skills
• Strong communication skills.
• Experience in delivering training would be advantageous.
• Attention to detail
• Proficiency in Microsoft Office
• Ability to work independently, meet deadlines, and adapt in a dynamic environment
• Experience supporting and working in a team
• Flexibility and willingness to accommodate occasional evening and weekend work
• Willingness to travel locally for occasional activities away from the normal place of work (meetings & training etc.)

We want you to have every opportunity to demonstrate and develop your skills, ability and potential.  This role has the potential to expand and develop over future years.

Appointment will be subject to satisfactory references and DBS check.

Who We Are 

We’re Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year. 

In 2018, we collaborated with South Yorkshire Police in an initiative called Plan B. This helped to launch the LifeNavigate department. Using, a trauma informed approach, we are fully committed to breaking the cycle of crime, alongside other organisations such as South Yorkshire Police and Merseyside Police. Our vision is to ensure a thriving future for marginalised and vulnerable people, and it would not be possible without our dedicated team of staff and volunteers.

Role Summary

We currently have an exciting opportunity for an Accommodation Service Manager, based in our South Yorkshire region. You will oversee two Coordinators, with the responsibility for 5 safe-house properties in total: To ensure Service Users are supported effectively, staff are managed well, and internal processes and procedures are followed to a high standard, and that all contractual KPI's and standards are met. Where required, you will also play a role in implementing service and system improvements.

Responsibilities 

Service Management 

• Oversight, line management coaching and support of Coordinators including effective supervisions and annual appraisals. 
• Ensure all Service Users are being supported effectively and assist Coordinators with problem-solving and managing incidents, safeguarding issues, and complex cases. 
• Ensure all staff are supported and managed effectively by their Coordinators, this includes leave, performance, wellbeing, and training. 
• Communicate with the Salvation Army Modern Slavery team where necessary.
• Regular visits to all accommodation sites 
• Work collaboratively with People and Culture staff to support and manage staff as needed. 
• Organise and run the on-call rota for the service.
• Oversee other services or a team in the absence of Coordinator (ie. Holiday or sickness). 

Safeguarding

• Ensure your team works proactively and closely with the Safeguarding Lead to keep all Service Users and Staff safe from harm. 
• Ensure that the safeguarding policy and reporting system are strictly adhered to. 

Health & Safety / Facilities Management

• Ensure lone-working safety procedures are implemented and sustained.
• Understand H&S standards & requirements and ensure they are monitored and maintained. 
• Work closely and collaboratively with the Facilities Manger to raise & remedy H&S issues. 

Assurance & Compliance 

•  Ensure all KPIs and standards are met and tracked by staff including referrals, exits, RNAs, and accommodation standards. 
• Ensure all baselines, checklists, audits, and other quality control systems created by the Assurance team are used consistently and processes are adhered to. 
• Manage Service User or external complaints with the support of Senior Service manager when necessary. 
• Ensure all month-end procedures are followed by staff, and information submitted effectively. 
• Manage all performance issues raised by the Assurance team effectively and proactively. 
• Ensure the Service is prepared for internal or external inspection & auditing from CQC, The Salvation Army, etc. 

Stakeholder Engagement 

• Work closely with the Head of Service in developing local partnerships and networks. 
• Represent Causeway externally at events. 
• Proactively engage in Networks and Forums you are assigned to.

Financial Control 

• In collaboration with the Senior Service Manager ensure spending is in line with the MSVCC contract, policy, and budget.
• Communicating with the finance team appropriately with regards to month-end, financial requirements for the service, and problem-solving. 
• Sign off expenses and spend in-line with expenses policy. Training, Learning, & Development 
• Support other Services & Innovations e.g. LifeLink & Bright Future. 
• Support the work of the Communication and Business Development & Fundraising Department as requested. 
• Develop and deliver training in conjunction with the People & Culture team.

Organisational Responsibilities 

• To take the lead on any new projects that may take place asked to do so by LM. 
• To support any regional events such as staff meetings, training, external events etc. 
• Attend relevant team meetings management meetings, and local team meetings. 
• To maintain and build the Causeway culture and values across the staff team in the region. 
• To be ‘on-call’, out of hours approximately one week in three/four - managing and accepting referrals and dealing with out-of-hours incidents. 

Any other duties that are commensurate with the role;

DEPUTY SUPERSTORE MANAGER – HARBORNE

Closing Date: 20 January 2025

Interview Date: To be confirmed

Location:  Reloved Brum Charity Shop, Harborne, Birmingham

Hours:  37.5 per week

Duration:  Permanent

Salary: Retail Band 3, £22,623 - £24,471 per year

DBS Requirement:  None

“Happy to talk about flexible working”

Are you a confident retail manager looking for a new challenge? 

Do you want to join an innovative and trail blazing charity retailer who has been awarded UK charity shop of the year for 2024/25? 

Our flagship superstore in Harborne, Birmingham, Reloved Brum, is seeking to appoint a Deputy Superstore Manager, who will support the Retail Area Manager and Superstore Manager through management of day-to-day operations.

We are looking for an enthusiastic, creative individual with bags of personality who puts customers at the heart of their decision making.

About the role       

Our charity shops raise vital funds for Birmingham Hospice.  The generosity of our donors and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis and for their families. 

In this new, exciting role, you will be responsible for a range of key activities, such as visual merchandising, stock rotation, volunteer support and health and safety. 

An excellent communicator and self-starter, you will supervise and coach our people.  You will drive and maximise sales to meet and exceed targets and ensure the shop is always up to brand standards.  Additionally, you will be responsible for opening and closing procedures, as well as till operation, making sure that all monies are recorded, secure and banked.

You will always ensure that our customers receive the highest possible standards of customer service, actively seeking to drive customer engagement, seeking feedback to improve the services offered and supporting our activities to promote and grow the business.

If this is you and this sounds like the role for you, then we’d love to receive your application. Come and join us in our charity shop like no other!

To view the full job description for this role and to apply for this vacancy please use the above QR Code, or alternatively visit our vacancies website 

A fantastic opportunity has arisen for a Property Partnerships & Acquisitions Manager to join a multifaceted arts & community charity, based in numerous centres across London.

Salary: £40,000 pro-rata with substantial bonuses on completion of deals.
Hours: Part time 20 hours per week minimum / or full-time negotiable

Term: 12 months fixed term (with the hope to extend)

The charity runs arts centres across London, being well known for their community-building, experimental arts programme and being one of the most affordable workspace providers in London.

They are now seeking a dynamic and conscientious Property Partnerships & Acquisitions manager to build new & manage existing relationships with property owners.

The objective of this role is to effectively, promote, present and sell the charity’s occupation as a charitable alternative to conventional property security and as empty property rates mitigation, pitching to private landlords, developers and local authorities, securing short, mid, and long-term properties.

The charity is also looking to secure longer term projects by purchasing permanent centres, to be written into S106 agreements and/or to restore and utilise historical sites or publicly owned property to run alongside our meanwhile model and the role will also entail actively looking to fulfil this requirement.

The successful candidate will be a confident communicator: articulate, affable and charismatic, who loves networking and building long term fruitful relationship. You must be adept at delivering a bespoke sales pitch, understanding that the interests and objectives of each landlord will differ. Experience within sales, and a proven background in developing and managing positive client relations is crucial, alongside a broad appreciation of the arts and knowledge of the UK property sector (planning, surveyance, compliance, security, expenses, legal, maintenance & government policy).

If this sounds like you and you’re interested in hearing more, please do get in touch ASAP!

Please note, only successful candidates will be contacted with further information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Development Officer

We want Bradninch Town Trust to be a flourishing, warm and sustainable part of the community in Bradninch. We are looking for someone who has the skills, experience and energy to support the Trustees in making this happen and to help secure the future of this important asset in our community.

It is important that the postholder is able to manage both the administrative and the development aspects of the role, ensuring that the trust runs smoothly day to day and that it broadens its impact, welcoming new groups, events and users. This is an exciting role which offers significant responsibility and creative scope to the right person. The Development Officer reports to the volunteer Trustee Board via The Chair of the Trust, who is the line manager for this role.

About Bradninch Town Trust

Bradninch Town Trust is the name given to a collection of charities operating for the benefit of local people. Volunteer trustees manage properties on behalf of the people of Bradninch and these include The Guildhall, some residential buildings and some fields. The Guildhall is the largest public building in the town. It houses the Town Council Chamber and all rooms are available for hire.

Key responsibilities

1. Strategic Development

• Identify and develop new opportunities to expand and diversify the Trust’s activities and services to meet the needs of the local community.

• Collaborate with the Trustees to create and implement strategic plans for long-term growth and sustainability.

2. Fundraising

• Develop and implement fundraising strategies, including identifying potential funding sources. 

• In partnership with the trustees, write and submit grant applications to secure funding for new and existing projects.

3. Marketing and Promotion

• Create and manage marketing campaigns to raise awareness of the Trust’s activities and attract participants, volunteers, and donors.

• Manage social media, website, and other digital platforms to promote the Trust's work and increase engagement with the community.

• Organise and attend events to promote the Trust, its mission, and its activities.

4. Partnership and Stakeholder Engagement

• Develop and maintain relationships with local authorities, businesses, other charities, and community organisations to promote collaboration and support for the Trust’s work.

• Engage with the local community to gather feedback on existing services and identify new needs or opportunities.

5. Administration of properties – including The Guildhall and 3 residential houses 

• Marketing and managing lettings for The Guildhall as a hireable venue, ensuring a  high-quality experience for hirers. 

• Liaising with the Buildings Caretaker who has responsibility for cleaning and simple  maintenance. 

• Being the first point of contact with permanent tenants, overseeing property  management, liaising about issues that arise. 

6. Operating charitable grant giving 

• Marketing and managing the grant giving policies of The Parochial Charities Trust. 

7. Financial management and record keeping

• Making payments, invoicing and operating an online accounting/bookkeeping systems (SAGE), and HMRC payroll. 

• Preparing monthly management accounts for Trustees. 

• Preparing annual accounts for the trustee board, external inspector and ultimately The Charities Commission and ensuring their timely submission. 

• Preparing annual income and expenditure budgets, in association with Trustees.

• Arranging insurances and other compliances as required. 

8. Facilitation of The Trustee Board 

• Together with The Chair, collate and distribute paperwork for meetings.

• Make reports to trustees on the performance of budgets and property issues, ad  hoc and at Trustee meetings. 

• Take minutes of Trustee meetings, record and circulate them. 

• Arrange the effective and safe online management and storage of Trustee Board  documentation, ensuring access for trustees, (using Google Workspace). 

Person Specification

We are looking for someone who has the experience, knowledge, skills and energy to support the Trustees in running and developing the Trust.It is essential that the postholder is:

• Able to manage both the administrative and the development aspects of the role

• Self-motivated, organised and imaginative 

• Comfortable with working both online/remotely, and in a consumer-facing environment . 

• Able to operate with tact and diplomacy, as well as having capacity for robust discussion 

Below is a list of desirable experience, knowledge and skills that we are looking for in this role. 

It is not essential that you meet all of these criteria to apply, but is essential that you are able to demonstrate sufficient existing experience, knowledge and skills to successfully deliver the responsibilities of the role, and the capacity and capability to develop in areas where you may not already have relevant experience, knowledge or skills.

 Experience

• Previous experience in a development, fundraising, or community engagement role within a charity or non-profit organisation.

• Proven ability to work with people from a wide range of backgrounds, ensuring inclusion and equal access to services.

• Experience in managing budgets and financial reporting.

• Experience in planning and delivering community events or activities.

Knowledge

• Knowledge of the legal and regulatory framework for charities, particularly in community development.

• Awareness of the social and economic issues affecting the local community, and experience in addressing these through community-based services.

• Knowledge of different fundraising methods and best practices.

• Understanding of how to develop and implement marketing strategies to raise the profile of an organisation.

Skills

• Ability to write successful grant applications and develop fundraising initiatives.

• Excellent written and verbal communication skills, with the ability to engage diverse audiences (e.g., funders, partners, community members).

• Strong interpersonal skills and ability to build and maintain effective partnerships with a variety of stakeholders.

• Competency in promoting services through various channels (social media, digital marketing, print, etc.).

• Problem-solving skills and the ability to identify challenges and develop creative solutions.

• IT skills, including proficiency in Google Workspace, SAGE and social media platforms.

Benefits

• Contributory pension

• Flexible working arrangements

Working hours: This is a full-time role (35 hours per week)

Part-time working may be considered for an exceptional candidate with a minimum of approximately 28 hours per week

Salary: £45,000 - £48,000 per annum, subject to qualifications and experience

Benefits: We offer a range of benefits including hybrid and flexible working, 11% non-contributory pension scheme, 25 days holiday rising to 29 after five years’ service.

About the role:

Your chance to join the Diocese of Chelmsford Programme Management Office as a Programme Manager, working within a mission focused team to develop and shape coherent programmes of change ‘to enliven disciples to make disciples’ in the Bradwell Episcopal Area. 

We are seeking individuals with a passion for change to establish, support and navigate the resource intensive phase of strategic implementation. You will be instrumental in engaging others to be receptive to project / programme management disciplines in missional projects and programmes of work across the whole diocese.

We are seeking individuals who are able to demonstrate significant project management experience working in large scale programmes of organisational change, as well as having excellent stakeholder management skills with the ability to engage others.

Qualification in programme management or degree level or a proven track record in programme management will be required for this role. 

Travel is required in this role, and this may include the ULEZ zone of London.

Role Duties

• Work collaboratively with the Bradwell Episcopal Area Team to develop successful applications for external funding for missional growth, including the development and writing of project plans and funding applications. 
• Contribute to the missional strategy, training and implementation of that strategy in the context of church growth and discipleship.
• Work collaboratively within the PMO team ensuring shared learning and a consistent approach to programme management is taken across the three episcopal areas.

Person Specification

• A desire to serve the church in the Diocese of Chelmsford and passionate about enabling growth.
• Strong leadership and influencing skills, with the ability to bring order to complex situations and find innovative ways of solving or pre-empting problems.
•  Good knowledge of techniques for planning, monitoring and controlling programmes and projects, including risk and issue management.

The Diocese of Chelmsford

The Diocese of Chelmsford is the Church of England in East London and Essex. The Diocese is vibrant and growing with our 463 parishes and 139 schools across Essex, the unitary authorities of Southend and Thurrock, and five East London Boroughs serving a population of around 3 million and rising.  We have nearly 600 churches, which are served by around 500 clergy.

The Chelmsford Diocesan Board of Finance (CDBF) is a company, and registered charity, that manages the business and operational affairs of the diocese, including matters relating to Finance, Property, Communications and Media, Safeguarding, Governance, Human Resources, Information Technology and Data Management, as well as Mission and Ministry which deals with training and supporting our clergy. We aim to serve our parishes and churches, worshipping communities and church schools with accountability and responsibility.

For more information and how to apply please visit the Diocesan Website.

Closing Date: Friday 17 January 2025

Interview Date: Monday 27 January 2025

The post-holder will play a key role in expanding housing opportunities by building and maintaining strong partnerships with landlords, housing providers, and other key stakeholders. Through these collaborations, the post holder will help increase access to affordable and secure housing, while contributing to the broader goal of ending homelessness within the community.
​​​​​​
​​​​​​​The position requires a proactive and compassionate approach to both housing management and community development, ensuring that tenants are supported and that the initiative’s housing impact continues to grow.
​​​​​​
Essential Criteria:

• CIH Level 4 qualification in Housing or degree in a related discipline (e.g., Housing, Property Management, Social Policy) OR A minimum of two years’ relevant experience in a housing-related role with a commitment to obtaining a CIH Level 4 qualification within an agreed timeframe.
• Demonstrate a detailed understanding of the operation and regulation of the private rented sector in Northern Ireland, including landlord responsibilities and tenant rights.
• Show a strong understanding of housing supply and availability in Northern Ireland, particularly in relation to social housing, the private rented sector, and people at risk of homelessness. Proven ability to build and maintain strong relationships with landlords, tenants, and other stakeholders.
• Hold a full, clean driving licence (or alternative means of travel if a disability prevents driving), as regular travel across Northern Ireland will be essential.

Desirable Criteria:

• A Level 5 or above CIH qualification in Housing or a postgraduate degree in a related field such as Property Management, Housing Policy, or Social Work.
• Previous experience working with individuals at risk of or transitioning out of homelessness, particularly in a supported housing or tenancy sustainment role.
• Familiarity with social housing allocation systems in Northern Ireland, including the Common Selection Scheme.
• Familiarity with housing or property management systems and strong IT skills for record-keeping and reporting.

​​​​​​​​​​​​​​Why work for the Simon Community?
We offer an extensive benefit package, including:

• Pension Plan
• Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
• Death in Service Benefit
• Generous Annual Leave Entitlement
• Learning and Development Opportunities
• Compassionate Culture
• Occupational Sick Pay
• Health & Wellbeing Initiatives
• Management Development Programmes
• Long Service Awards
• Blue Light Card Scheme.​​​​​​​​​​​​​​

​​​​​​​​​​​​​​Great Place to Work Accreditation
Achieving the Great Place to Work accreditation is a testament to our dedicated staff. As we celebrate, our commitment to continuous improvement remains steadfast. We pledge to foster a culture of ongoing enhancement, marked by recognition and appreciation. Moving forward, we are determined to make Simon Community an even better workplace. 

Job Title: Production and Facilities Manager
Location: The Poppy Factory, 20 Petersham Road, Richmond, Surrey TW10 6UR
Full Time: 37.5 hours per week (08:00-16:30, Monday to Friday)
Contract: Permanent
Salary: £48,175 per annum

At The Poppy Factory, we take immense pride in our mission to support veterans and their families, helping them to lead fulfilling lives after service. We are a close-knit team united by our shared values of Adaptability, Collaboration, Empowerment and Sense of Purpose. We are looking for a Production and Facilities Manager who embodies these values, someone who is committed to excellence, teamwork, and making a meaningful difference.

The Role:

As the Production and Facilities Manager, you will be at the heart of our operations, ensuring that our annual order for the Royal British Legion's Poppy Appeal is fulfilled to the highest standards. You will also oversee Health & Safety and Facilities management for the organisation, our premises, and office tenants.

Responsibilities will include:

• Overseeing all aspects of the production process, ensuring products are delivered on time and to quality standards.

• Leading and developing a production team of 17 staff, managing staff performance, and offering support, coaching, and mentoring to help everyone reach their full potential.

• Taking the lead on health and safety for the factory, visitor centre, and commercial properties.
• Overseeing facilities maintenance, ensuring that all buildings and systems (fire safety, ventilation, heating) are regularly tested and compliant.

• Coordinating work experience schemes, corporate volunteering, and other initiatives that engage the wider community in supporting veterans.

Who We’re Looking For:

We are looking for someone who has a deep sense of responsibility and pride in their work, someone who thrives in a fast-paced environment and values the opportunity to make a real impact. You’ll be a natural leader who can inspire a team, and you will have experience in managing production operations, facilities, and health and safety.

Key Skills and Experience:

• Experience: Proven experience in a management role in a manufacturing or operations environment. Experience of staff management, production scheduling, and liaising with external contractors is key.
• Leadership: Strong leadership skills with a hands-on approach to staff development and performance management.
• Health & Safety: Knowledge of health and safety regulations and practical experience implementing safe working practices.
• Facilities Management: Experience in overseeing building maintenance and managing service contracts.
• Values: A strong commitment to diversity, equality, and inclusion, with an understanding of the challenges faced by veterans and people with disabilities.
• Communication: Clear, concise communication skills, with the ability to work collaboratively with internal teams, external contractors, and stakeholders.

Desirable:

• A qualification in Health & Safety (e.g., NEBOSH) or equivalent.
• Experience in project management or operations/logistics management.
• Knowledge of mental health issues, safeguarding, and first aid training.

Why Work at The Poppy Factory?

Joining The Poppy Factory is more than just a job. You will be part of an inspiring and passionate team that provides meaningful work that directly supports veterans and their families. We are committed to creating an inclusive and supportive workplace that values each individual’s contribution and well-being.

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jeff Short, Director of Production & Estate.

The closing date for applications will be 19 January 2025. Please note, we are unable to accept late or incomplete applications.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

We are seeking an experienced and energetic finance professional to join St Margaret’s House (SMH). As Finance Manager, you will work independently to lead SMH’s day-to-day financial operations including budgeting, financial reporting and compliance, while also providing strategic insights to guide the charity’s long-term financial planning. You will report directly to the Executive Director (Co-CEO).

You will join an ambitious, values-led organisation that has a newly appointed leadership team in place, a highly skilled, dynamic multi-disciplinary staff team, network of volunteers, all supported by a motivated and engaged Board of Trustees.

SMH delivers a broad range of activities. An arts and wellbeing programme is delivered by a team of freelance practitioners, a busy café staffed by kitchen and front of house teams, a thriving charity shop, and multiple properties that are let to other organisations that provide their own services that support our community. SMH’s Finance Manager will be responsible for financial processes across all these areas of the charity’s activity.

SMH is looking for someone with a strong background in finance, ideally within the charity or non-profit sector, who is passionate about making a difference.

We are looking for an experienced and passionate Registered Manager to lead and work as part of our Rugby Service team – Moultrie Road.  

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. 

All our CQC registered homes aim to help people move on to more independent accommodation by providing support that meets their changing needs.

Moultrie Road
A 7-bed, 24-hour staffed nursing service offering rehabilitation and support for individuals with severe mental illness. Residents can transition to more independent living, including our CQC-registered Supported Living Service in a 3-bed property or independent accommodation.

JOIN THE TEAM!

How you will make a difference as a Registered Manager:

• Personalised Service Delivery: Ensure safe, personalised services through assessment, person-centred planning, and regular outcome-focused reviews.
• Support Planning: Develop aspirational support plans for residents.
• Safety Systems: Implement safe systems of work, including personal safety and lone working, complying with Rethink Mental Illness’ safety policies.
• Information Quality: Improve the quality of information recorded on Rethink Information System (RIS) and support staff in its use.
• Incident Management: Manage incidents and accidents effectively, adhering to policies and regulatory notifications.
• Complaints Management: Enhance service user experience by developing an effective complaints management culture.
• Safeguarding Lead: Lead safeguarding practices, ensuring effective reporting and professional relationships with the safeguarding team.
• Staff Management: Provide effective line management, handling conduct, performance, and attendance issues.
• Recruitment: Recruiting skilled staff, managing the recruitment process in line with policies and Equality legislation.

Essential Skills and Experience Required:

• Qualifications: Achieved or working towards Level 5 Diploma in Leadership in Health & Social Care or equivalent.
• Experience: At least 2 years of relevant experience in an operational management capacity in a health/social care setting.
• Knowledge: Understanding of legal responsibilities and standards for CQC registered services, including person-centred service delivery.
• Supervision and Leadership: Experience in providing effective supervision, leadership, and management of staff.
• Direct Experience: Experience working directly with people with severe mental illness.
• Agency Work: Experience working within statutory agencies.

Caring for our people.   

We offer a wide range of support. Some of our benefits include:   

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.  
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.  
• Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.  
• Planning for the future: We have a contributory pension scheme.  
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.  
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.  

Who are we?  
 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”   

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.   

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
 

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

We have an exciting opportunity for a passionate, analytical and coordinated individual to join us as a Membership Operations Manager at the Royal College of Radiologists (RCR), the examining and membership body for consultant radiologists and consultant oncologists.

This is an exciting opportunity to lead the delivery of an efficient and effective membership function, overseeing renewals, queries, and data management. Leading a high-performing team of four, you will also oversee the delivery of our admission ceremonies, which are key engagement events for new Fellows. Your focus on using insight, being process driven and being data led in approach, will be important to maintain high retention rates and meet KPI targets, to support business activities, growth and income. 

If a role as the driving force behind our membership services interests you, we welcome your application!

What you’ll do:

• Be accountable for the delivery and operations related to the member life-cycle; this includes but is not limited to, new member applications, payments, member benefit administration, renewal, resignations arrears processes to meet KPIs and drive strong retention. 

• Manage the members’ annual renewal to ensure we reach KPIs and projected income targets to support the activities of the RCR while delivering a professional and seamless process.

• Monitor and report on monthly membership growth and make recommendations for action as to Director.

• Be an advocate and spokesperson for membership operational activities as required for internal and external stakeholders.

• Assist in the development and implementation of membership strategies and initiatives with the Directorate of Communications or other Senior Managers.

• Lead and oversee planning and development membership events including Admission Ceremonies, or other engagement events within the team.

• Oversee planned workloads for the Membership Operations Team to ensure they are meeting expected customer service standards, outputs and deadlines, while providing an achievable and fair distribution of work among team members

What you’ll need:

• Knowledge of membership systems and procedures

• General knowledge of or interest in the health sector and issues in healthcare and public policy

• Experience of working in a membership organisation

• Experience of using and developing a client relationship management (CRM) database

• Experience of delivering and embedding exceptional customer service

• Skilled manager of people, able to bring together, motivate, co-ordinate and develop a team

• Effective oral and written communication skills

• Effective level interpersonal skills, including ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme