Property Manager Jobs

Location: Causton Street Office/Hybrid (min. three days)
Contract: Fixed-term (12 months with possibility of extension), full-time
Salary: £54,000-56,000 

Do you have a passion for business partnering and enabling your colleagues to make sounds financial decisions? Are you looking for an opportunity to gain a unique experience in property accounting? 

The London Diocesan Fund (LDF) is seeking a Property Finance Business Partner to play a key role within the Finance and Operations team, contributing to the Diocese of London by supporting our property teams, producing property financial reports and annual budgets, as well as being responsible for timely and accurate accounting for property income, expenditure and all capital transactions. 

What You’ll Be Doing: 

• Produce monthly property management accounts, annual budgets and 5-year plans
• Ensure all financial accounting records are maintained to agreed standard  
• Design and implement Capital Project Accounting and Reporting process (against budget and financial plan)
• Maintain and update the Fixed Asset Register
• Post year-end journals, prepare property notes to the accounts
• Finance lead for working groups/committees for large restricted capital projects (advise, report, provide financial information).
• Manage and develop two direct reports

Who We’re Looking For: 

Essential 

• Fully qualified ACCA, CIMA, ACA (or other accredited higher accounting qualification)  
• 3-5 years experience in management and financial accounting in a charity sector
• Practical accounting, general ledger maintenance, control and other account reconciliation experience  

Desirable

• Experience in property, capital projects and investment property accounting.  
• Experience in working with budget holders

About the London Diocese Fund (LDF) and the Diocese of London 

The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs. 

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy. 

Safeguarding Statement 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. 

Why Apply? 

✔ Unique opportunity to grow your technical property and charity accounting knowledge in a complex organisation 

✔ Work in a team of amazing charity finance specialist who are here to support you along the way 

✔ 27 annual leave days, plus bank holidays 

✔ 15% employer pension contribution and salary sacrifice available 

✔ Plus lots more as outlined in the job description!

If you are excited about this opportunity and meet the criteria, we’d love to hear from you! 

For more details, please see the full Job Description.

About the Angelou Centre 

The Angelou Centre is a Black-led women’s organisation committed to empowering Black and racially minoritised women and children who have experienced domestic abuse. Our refuge provides trauma-informed, culturally appropriate, and holistic support to help survivors heal, recover, and rebuild their lives.

As we grow and expand our refuge provision, we are looking for a dedicated Refuge Manager to oversee our safe accommodation services, including emergency housing, move-on accommodation, and specialist provisions for women with No Recourse to Public Funds (NRPF).

Role Overview

The Refuge Manager will lead a team of Senior advocates and House Support Workers, ensuring high-quality, trauma-informed support is provided to residents. The post-holder will ensure that the refuge operates in compliance with all statutory requirements, housing regulations, and health & safety standards. They will also be responsible for property management, working closely with landlords, housing associations, and local authorities.

The ideal candidate will be an experienced housing professional with a strong understanding of domestic abuse support services, safeguarding practices, and compliance obligations within the social housing sector.

Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.

This post is:

• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1
• involves some out-of-hours work and travel

The Angelou Centre is aware that women and people of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for

We are seeking an experienced Tenancy Services Officer to provide a fantastic service to our residents, dealing with all tenancy-related matters including support to sustain tenancies, managing arrears, ASB, onboarding of new schemes and sign up of new residents, complaints and resident engagement.  This is a pivotal role and will be crucial to our future success, ensuring the service we provide to residents is positive and proactive.  We have a small but dynamic team and this means that you will have the unique opportunity to make a real difference to both PCHA and our residents.

We are looking for an established housing professional with at least 3 years’ tenancy management experience.  You will need a positive and resilient approach with excellent communication and relationship building skills. As well as experience of tenancy services and a passion for customer service, the successful candidate will embody the vision, values and ambitions of PCHA.  The successful candidate will need to:

· have a positive outlook and approachable manner

· be customer focussed and able to solve problems

· be proactive, supportive and non-judgemental

· have strong experience of delivering proactive and holistic tenancy services

· be highly organised, with good admin and IT skills

· be resilient and able to stay calm under pressure

· be self-motivated and able to work autonomously

You will need to have a full driving licence and access to a vehicle.

Join Huddersfield Mission as our Centre Manager!

Huddersfield Mission is the foremost voluntary organisation in Huddersfield and wider Kirklees that works with people who are experiencing significant poverty, homelessness, poor mental health or addiction issues. We support about 1000 different people every year.

Are you a proactive and values-driven leader ready to oversee the daily operations at Huddersfield Mission? We are looking for a skilled individual to ensure our services run smoothly and continue to provide vital support to the Huddersfield community.

This crucial role demands excellent communication skills and the ability to design and implement effective processes to help others achieve and work more effectively. As Centre Manager, you will play a key part in implementing policies and procedures, ensuring compliance with Health & Safety and Volunteering guidelines, and co-leading on Safeguarding.

You will lead our operational teams, including café, premises, and room hire services, to deliver exceptional service while contributing to plans for future growth.

As a key member of the Huddersfield Mission Management Team, you will collaborate closely with the Chief Executive, Advice Service Manager, Board of Trustees, and sub-committees, contributing to the strategic direction of our organisation.

This is a fantastic opportunity for a proactive leader who thrives in a dynamic environment and is deeply committed to making a meaningful difference in the lives of people in Huddersfield.

Employee Benefits

• Attractive Salary with Contributory Pension
• Employee Support Scheme
• Subsidised Meals
• Friendly and Committed Team 

Civitas Recruitment are delighted to be working with a great large and growing property development/management company based in London. The organisation also has a developing philanthropic arm which looks to invest in social and charitable activities. Due to growth, an exciting opportunity exists for a Legal Manager to join the team. As Legal Manager, you will have direct responsibility for any legal support required by all company functions but will also provide a wide range of legal advice across all areas of the business. This is a full-time role, hybrid working within Ilford, East London.

Who are we looking for?

Ideal candidates will need to be a qualified solicitor within the UK with broad commercial and contractual law experience. This is a general in-house legal role. If you have experience in property law and commercial leases, that would be a bonus however this is not essential for the role, we are open to newly qualified candidates who can demonstrate aptitude and generalist experience . A good understanding of HR is required although skills in this area can be developed. We are seeking candidates who are collegiate in their approach with excellent stakeholder management skills. You will be able to demonstrate strong leadership and be a trusted subject matter expert who can help guide the organisation in its activities. This is a great role for someone looking to build their legal career in a supportive environment.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis

An exciting opportunity has arisen to join a community-based charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community.

Westway Trust is seeking an experienced and enthusiastic Senior Manager -Estate Development – to support on planning and construction and the future development of the Estate. You will also be responsible for capital projects, including tendering, management of contract managers, development teams, architects, engineers and contractors. 

You will be a qualified and knowledgeable senior manager with strong and varied experience of operating within the property development, capital project management or other related field.

Key responsibilities of the role include:

• Maintain and / or develop an Estate Plan for the organisation
• Oversee larger refurbishments and capital projects on the Estate in all aspects including:
• Tendering and selection for architects, contractors, suppliers, engineers and other professional advisors as required
• Acting as the organisations lead for legal compliance purposes
• Where agreed act as the Principal Designer (the client) on behalf of the Trust in line with legislative requirements (2022 Building Regulations).
• Manage project managers brought in to manage particular capital projects
• Oversee developments through pre-planning and planning – liaising with relevant statutory, industry and other bodies
• Ensure appropriate community consultation, working with our Community Engagement staff.
• Lead, and oversee the Grounds and Gardens team, developing solutions to support proactive delivery.
• With the CEO, Head of Property further develop and implement the Trust’s Asset Management Strategy.
• Keep up to date with current legislation and regulations that affect the Estate and ensure compliance with charitable property law. Advise the CEO and the Trustees accordingly.
• Engage in forward planning with other senior staff to ensure the Estate can fulfil its potential for commercial and charity use
• Deal with senior stakeholders, particularly the Royal Borough of Kensington & Chelsea, on property/planning related matters.
• Ensure the creation and control of budgets on property refurbishment and capital builds.
• Provide information and support to fundraising efforts on capital projects
• Prepare Committee reports and attend meetings, as required.
• Submit rating appeals, as appropriate
• Ensure the Trust’s record keeping associated with the activities of this role is up to date and coherent
• Carry out other duties as may be reasonably required by the Head of Property and the CEO related to this aspect of the Trusts work.

Knowledge and Experience:

Leadership responsibilities

• You will be an active member of the Trust’s Team, contributing in particular to the development and delivery of the property aspects of the Trust’s strategy, business plans and land-use priorities.
• You will attend the Board’s sub-committee and other meetings supporting effective Governance and management as required.

Essential

• You will be a highly capable management professional who is used to working in a multi-faceted organisation, dealing with multiple stakeholders and committed to enhancing the lives of people in the local community.
• You will have a tertiary level qualification in construction, architecture, design or another relevant field.
• You will have at least 7-10 years’ experience of experience in property development, project management or related field. Including taking projects through RIBA stages 0-7.
• Experience of appointing and managing teams through the planning process. Initially gaining planning consent and through to managing contractors to deliver Practical Completion.
• Experience of working on refurbishments and new builds
• Experience of working with a legal team and marketing team and finance team.
• Experience of Risk Management across construction and development.
• You will ideally have property and/or asset management experience of commercial properties.
• Experience in procuring and managing professional services.
• Experience of significant budget formulation and management.
• Experience of strong project management, managing third party contractors and creating high performing teams.
• Experience of managing a number of projects simultaneously and projects outside your discipline.
• Excellent written and oral communication skills, report writing and attention to detail.
• Good interpersonal skills for both workplace and external representation, operating with enthusiasm, flexibility, energy and commitment.
• Demonstrable understanding and commitment to, and promotion of, equality opportunities and diversity.
• Experience of MS Office packages and other industry relevant software management tools.

Ideally you will bring:

• A strong understanding of building regulations and best practice, and industry standards.
• An understanding of the local area.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

 Applicants who have previously applied will not be shortlisted, thank you for your understanding and interest in working at Westway Trust.

The application deadline is Friday 4 April when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

We are looking for a dynamic new Hall Manager to be responsible for the successful management, maintenance and daily running of our parish centre: St Mary Abbots Centre, Vicarage Gate, London, W8 4HN. This role would be ideal for someone with events experience as there is a lot of diary management: booking and building relationships with theatre companies, weekly children’s groups, local community organisations, school parents, the occasional reception for a wedding or baptism and more!

The centre consists of a permanent ballet school and car park, a theatre, long room, 2 kitchens, parish offices, several cloakrooms and a garden at the back, which all need to be managed and maintained.  The income from the hall supports the work and mission of St Mary Abbots, a large and lively church in Kensington, with close links to parish school and community. We are looking for a candidate to maintain the commercial success of the rental spaces while also enabling church events and community and charity groups at the centre.

The ideal candidate would be both self-motivated and a team player, organised, willing to work flexible hours, with good communication and diary management skills, physically fit and proactive. They should have an appreciation and understanding of the Church of England and be willing to support and develop the work carried out by St Mary Abbots.

Property Service Inspector (Stock Condition Lead) - £42,558 pa

We are thrilled to offer an exciting opportunity for a Property Services Inspector (Stock Condition Lead) to join our dedicated team. The main responsibility is to carry out stock condition surveys of the association’s properties as part of an ongoing program.

In this role, you will leverage your technical expertise in housing construction to conduct regular inspections and address any necessary actions to meet the high expectations of our residents.

Key Responsibilities:

• Gathering information on the condition of Hightown’s individual properties and buildings to assess their overall state, identify necessary repairs, pinpoint health and safety concerns, and ensure that properties remain fit for purpose while continuously meeting the Decent Homes Standard (DHS).
• Collaborate with the Property Services Co-ordinator to raise orders for necessary repairs identified during inspections, using a list of approved contractors, ensuring that issues are addressed promptly with minimal disruption to residents.
• Reports on stock condition assessments, detailing the volume of issues and any related concerns, as directed by the Senior Surveyor.
• Carry out regular Fire Risk Assessments in communal areas, identifying any issues and initiating necessary actions. Report defects to the appropriate authorities promptly as required.
• Conduct post-inspections of completed work, exercise financial oversight, and ensure invoices are processed and approved for payment in compliance with financial regulations.

About You

We are looking for a compassionate, enthusiastic individual with a `can-do` attitude.
You should be able to work collaboratively within a team to deliver exceptional service and be adaptable in your approach to work. A strong commitment to equality, diversity, and supporting others is essential.

To apply for the Property Services Inspector role, you should have:

• Relevant experience or qualifications in a related field, such as building construction, surveying, or building regulations.
• A good understanding of Building & Fire Safety systems and regulations.
• The ability to regularly climb stairs and ladders.

Due to the nature of the role, you must have a driving licence and access to a vehicle for work purposes. You will also be required to have a DBS check.

About Us

Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.

We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year.

The Benefits

We offer a range of benefits which include:

• 33 days of annual leave including Bank Holidays, rising to 35 days with service
• £42,558 pa for 35 hours a week contract
• Monthly attendance bonus
• Ongoing professional development and support to deliver outstanding support
• Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas
• Workplace pension scheme and life assurance of three times your annual salary
• Employee support and health & wellbeing services
• Well-equipped on-site gym

Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are encouraged to apply as soon as possible to ensure they are considered.

If you are interested in joining our friendly team, please apply below.

We are an Equal Opportunities & Disability Confident Employer.

Head of Property - London

We are delighted to be partnering with the Royal British Legion (RBL) to recruit their new Head of Property.

The role

With responsibility for managing a team of five Regional Property Managers, the role will have a base in London but with a national travel requirement which includes regular team meet-ups in the Midlands.

We are specifically looking for applications from RICS Members, and ideally Chartered Members, with a good breadth of experience leading Estates/Property departments in similar sized, and similarly complex organisations.

This is a varied role managing RBL's Clubs, Branch buildings and other assets (a total of 450 buildings) including providing a corporate service for operational buildings such as offices, production facilities and warehouses. You will have responsibility for managing and securing the RBL rental income, and have oversight of all other property transactions, including disposals, acquisitions and lease renewals and rent reviews across the operational, branch and investment portfolios. You will also deliver wider corporate efficiency projects, including undertaking research, solutioning, producing written papers and presenting to Executive and Trustee Boards to seek approval.

RBL is modernising to become a more inclusive, flexible, customer-focused, data-driven, and collaborative organisation. In your role as the Head of Property you will be tasked with developing and delivering the 5-year RBL Property Strategy to complement the charity's modernisation, ensuring that its property activity complies with the Charities Act 2011 and that RBL's properties are fully aligned with and supportive of the Legion's strategic objectives. You will also work with the Head of Facilities Management and the Operations Directorate to deliver a funded planned maintenance programme for the operational portfolio to protect service delivery and safeguard financial value.

About you

• Experience of managing a remote, geographically dispersed team
• Knowledge and experience of putting Best Practice Property Management principles into practice
• Strong Budget Management experience
• Detailed knowledge of Property and Trust law
• Contract Management experience relating to outsourced functions, such as treasury, vacant property security, estates valuation, property consultancy and legal services
• Effective and persuasive written and verbal communicator
• Experience writing and preparing Board level papers and papers for various property related committees

Whilst not an essential requirement, applicants would benefit from an understanding of Charity Law and how it impacts property, and of Trusts and the workings of the Charity Commission

Employee Benefits

• 28 day's paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years, and with the ability to buy up to 1 working week of additional leave
• Private Healthcare
• Contributory pension scheme - min 2% employee contribution which receives a 6% employer contribution, up to max of 10% employer contribution matched with 5% employee contribution (until 5 years' service reached, when 14% employer contribution is achievable)
• Death-in-service Life Assurance, with a benefit of 3x annual salary
• Employee Assistance Programme
• Season Ticket and Rental Deposit Loan Schemes / Cycle to Work Scheme
• Reward Hub online benefits platform with extensive offers and discounts

Additional information

RBL employs c 2,000 people across the country campaigning on behalf of the Armed Forces community, delivering support services to them, leading Remembrance on behalf of the nation, raising funds to support our work and developing and running the organisation and our network of membership branches.

RBL is committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know and we will work with you to support you throughout the process.

Head of Governance & Deputy Company Secretary
Location: Birmingham B15 1LZ
Contract: Permanent
Hours: Full Time, 35 hours per week
Salary: £87,675 per annum

Are you an experienced governance professional with a passion for ensuring compliance, best-in-class governance, and effective company secretarial services? Want to join a sector leading organisation recognised as G1 for governance, V1 for viability and C1 for consumer standards by our regulatory body – the only such organisation amongst our peers.

As our Head of Governance & Deputy Company Secretary, you will work closely with our Director of Governance & Assurance, leading the delivery of robust governance frameworks, company secretarial services, and data protection compliance.

Responsibilities include but are not limited to:

• Governance Leadership – Support the Director of Governance & Assurance in designing and implementing best-in-class governance frameworks.
• Company Secretarial Duties – Support company secretarial services, ensuring compliance with regulatory and statutory obligations, including financial statements, annual returns, AGMs, and corporate record management.
• Board & Committee Management – Ensure seamless governance support for our Board and Committees, including agenda setting, documentation, minute-taking, and board succession planning.
• Data Protection Oversight – Lead and support the Data Protection Manager and team to ensure compliance with data protection laws and regulations.
• Data Governance – Establish and maintain robust frameworks for data retention, deletion, and governance, working closely with Assurance teams to oversee implementation.

What We're Looking For: Our ideal candidate will have:

• Achieved Chartered Membership of the Chartered Governance Institute (or working towards).
• Demonstrable experience of ‘the Company Secretary' role.
• Exceptional communication, stakeholder engagement, and leadership
• A strong eye for detail and the ability to manage multiple priorities in a fast-paced environment, with a proactive and solutions-focused mindset.
• Evidenced their understanding of Midland Heart and how their skills and experience align to the role in a cover letter of no more than 2 pages. 

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

Applications close at midnight on Sunday 20th April 2025. 
Assessments are currently scheduled for Tuesday 29th April 2025. 

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

Building Safety & Compliance Officer - Full Time - £44,039 per year

Are you enthusiastic about ensuring the safety and regulatory compliance of properties?

We are looking for a Building Safety and Compliance Officer to join our team and play a vital role in maintaining the safety and compliance of our properties.

In this position, you will be responsible for conducting property reviews and performing essential risk assessments through on-site inspections. Your experience in building safety and maintenance, along with your knowledge of statutory requirements for residential buildings, will be key to your success.

The ideal candidate will hold a recognized qualification in a property-related field, specifically in building construction or surveying. You will play a crucial role in helping Hightown meet its health and safety obligations, ensuring compliance with the Building Safety Bill, Fire Safety Act, and other relevant regulations.

If you are committed to maintaining high safety standards and regulatory compliance, we would love to hear from you.

Key Responsibilities:

• Carrying out building assessments and risk evaluations to support planning for necessary works not covered under building guarantee claims.
• Assist the Building Safety Lead Manager in collaborating with regulatory and enforcement bodies regarding building and fire safety, including submitting government returns within required deadlines.
• Develop and produce proposals for any building upgrade works required considering any impact on residents at all stages.
• Help create accurate digital records for each of Hightown’s buildings.
• Support the compliance team in ensuring statutory obligations and KPIs, covering areas such as electrical testing, gas servicing, legionella testing, risk assessments, lifting equipment, PAT testing, asbestos, automatic gates, playground equipment, and fire safety.

Essential Qualifications & Requirements:

• A full UK driving licence and access to a car for work-related tasks.
• A property-related qualification, with a focus on building safety, construction, surveying or similar.

Our Benefits:

• 33 days of annual leave including Bank Holidays
• Competitive salary of £44,039 per year (based on a 35-hour week)
• Monthly attendance bonus
• Life assurance cover (three times your annual salary)
• Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas
• Ongoing training opportunities to develop your career
• Employee support and health & wellbeing services
• Free access to on-site gym

We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.

Hightown is an Equal Opportunities & Disability Confident Employer.

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 9am on Tuesday 22nd April 2025.

The interviews will take place in Northampton, on Thursday 1st May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Job Title: Service Manager

Location: Derby
Salary: £39,444 per annum
Contract type: Full time, Permanent

Hours: 37.5 hours per week with a requirement to particiapte in the out of hours on-call on a rota basis

We are recruiting for a Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes. 

The post holder will provide line management and high-quality support to the direct reports in line with Refuge’s policies and procedures. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors. 

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.

As part of this role, you will be required to participate in an out-of-hours on call rota. Please note that this is an on-site role. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 12 May 2025

Interview Date: 19 and 20 May 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Mobile Caretaker - £25,506 pa

We have an exciting opening for a Mobile Caretaker who will ensure our care and supported housing sites and general need’s locations are regularly maintained to a high standard. You will perform low-level maintenance tasks and will be responsible for purchasing equipment based on service needs, providing receipts for each purchase made within an agreed budget limit.

Key Responsibilities

• Collecting and disposing of rubbish, bulk items, and recycling from bin stores.
• Performing low-level and grounds maintenance tasks such as grass cutting, strimming, and leaf blowing.
• Carrying out minor repairs and maintenance in both properties and communal areas as required.
• Conduct PAT testing on electrical equipment, maintaining a log of tested equipment and updating the Operative Supervisor accordingly.

Due to the nature of the role, you must have a driving licence and access to a vehicle for work purposes.

About Us

Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.

We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year.

The Benefits

We offer a range of benefits which include:

• 33 days of annual leave including Bank Holidays, rising to 35 days with service
• £25,506 pa for 35 hours a week contract
• Monthly attendance bonus
• Ongoing professional development and support to deliver outstanding support
• Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas
• Workplace pension scheme and life assurance of three times your annual salary
• Employee support and health & wellbeing services
• Well-equipped on-site gym

Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are encouraged to apply as soon as possible to ensure they are considered.

If you are interested in joining our friendly team, please apply below.

We are an Equal Opportunities & Disability Confident Employer.