Project Support Officer Jobs

In this multifaceted role, you'll be responsible for both content creation and supporting unpaid Carers to become digitally connected. You will manage and create engaging content for our social media platforms and website as well as maintain the charity’s website, ensuring it stays updated, accessible, and reflective of our mission. 

You will conduct digital assessments for Carers to determine their needs—whether they require devices, internet access, or digital skills training and provide 1:1 support to help Carers navigate the digital world with confidence. 

Additionally, you will lead group training sessions on topics such as basic digital skills, using online services, and staying safe online. 

Enjoy order and helping maintain records and systems? Do you have a passion for administration and want to help play a pivotal role in helping an organisation maintain high standards? Then Compliance may be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

Due to continued growth, we are seeking a Compliance Officer to support the administration of compliance and quality management related activities across the organisation.

As our Compliance Officer, you will play an essential role in ensuring the organisation adheres to its standard operating procedures and processes and will become a super user of our new eQMS (electronic quality management system) to monitor and maintain compliance records. The role will be varied and offer the opportunity to support the Compliance manager with compliance related projects and work across different departments to help encourage a compliant mindset across the organisation. Full training will be provided.

Person Specification

-   Experience of administration and record keeping to a high standard
-   IT literate in all major MS Office applications
-   Highly organised, efficient and self-motivated
-   Excellent written communication skills
-   Strong interpersonal skills and ability to adapt as part of a small team
-   Excellent analytical and problem-solving abilities 
-   Committed to IHP's Christian Ethos and Values 

The following would be desirable:

-   Previous experience in a legal or compliance role
-   Experience with Compliance Management Software

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

IHP Staff Benefits

• 25 days annual leave plus bank holidays (pro-rated if part-time)
• Specsavers eyecare vouchers
• Life Insurance and Critical Illness Cover
• Health and wellbeing support via Unum help@hand app
• Bike2work scheme
• Training and development opportunities
• Hybrid working/Modern office near Chancery Lane tube station

We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'. 

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!

Applications will be reviewed ongoing so please apply at your earliest opportunity to avoid disappointment.
1st round interviews will take place remotely via MS teams in the first couple of weeks in December. 

This role will deliver tailored, one to one support and case work to support and resolve both immediate, crisis situations experienced by people and on a longer-term basis in the community. In the main people we support are Irish or of Irish descent including the Traveller Community. However, our services are open to all.

Additionally, part of the role will include working across the project team and wider role of ICCM in early intervention and prevention.  Informing and supporting community-based advocacy, awareness, and public campaigns to inform and increase knowledge and education of the community on how to access help, and the availability of support which is open to people as needs develop. Thus, increasing the wider public and social value of ICCM and brining more service users in to receive one to one support when needed. 

This will attract and support our community by making our services local, appropriate, and accessible to those who mainly do not access mainstream services. This will include advocacy and representative services in order for people to secure welfare benefits, enabling people to access the financial benefits they are entitled to.

This will support people experiencing mental and physical health issues, substance misuse, facing legal issues, those who require debt management, threatened with eviction, domestic abuse, and bereavement. This will be done mainly on an outreach basis across Manchester, supporting people in their own homes, in care homes, hospital and where they are resettled to their home environment.

The overall aim of the service is to improve quality of life, access to appropriate support services and improved health and wellbeing outcomes by acting as an advocate and to negotiate with other agencies, where necessary, on our client’s behalf.

Key Responsibilities:

• To make contact with members of the Irish and Traveller communities across Manchester.
• To provide Advocacy and Support via outreach, accompanying to appointments, advocacy to other agencies to address presenting needs who are vulnerable and ‘at risk’ through age, poor physical or mental health, homelessness, risk of homelessness, drug and alcohol use, offending, abuse, and social and cultural isolation.
• Undertake an initial assessment of service users’ needs, presenting issues and risks and to develop a care plan working alongside other statutory and voluntary agencies.
• To offer comprehensive information, advocacy, advice and support services to our community to meet individual needs and achieve positive outcomes.
• Make referrals to statutory and community and voluntary organisations working in partnership to achieve the best level of care and support.
• Develop care plans in order to improve the health of our communities, working with service users and relevant agencies
• To attend and participate in meetings and forums highlighting community issues, cultural needs and experiences.
• To support volunteers and students at ICCM. Volunteers will also support service users to meet presenting needs as highlighted in the assessment and care plan.
• To maintain accurate and up to date records of all areas of work.
• To closely monitor progress of work and report this to your line manager.
• To present accurate and clear reports on all cases as requested by the Advocacy & Advice Manager.
• Attend appropriate networking and training opportunities for personal and professional development.
• To attend and participate in team meetings.
• To participate and engage in supervision and appraisal provided by your line manager.
• To attend conferences and seminars locally, regionally and nationally as directed by line manager.
• To promote the work of ICCM as requested by your line manager.
• To work as an accountable member of the staff team, working within the Charity's policies and procedures
• It is the nature of the work at ICCM that staff are expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken for the benefit of our beneficiaries.
• To ensure you fully embrace ICCM’s values in all your work:

The Maternal Mental Health Alliance’s (MMHA) Everyone’s Business campaign calls for all women throughout the UK who experience a perinatal mental health problem to receive the care and support they and their families need, wherever and whenever they need it. This role will play a key part in supporting MMHA’s successful campaign and helping drive change for women, babies and families affected by mental health problems during pregnancy and after birth.

Job purpose

• Support the planning, implementation, and evaluation of the MMHA campaigns.
• Contribute to researching and producing campaign materials.
• Maintain relationships with a range of stakeholders to support campaign objectives, including MMHA members, MPs, academics and lived experience champions.
• Support MMHA projects, contributing to the delivery of the MMHA’s strategy.
• Support the campaign team with administrative tasks, meetings and events.

Main responsibilities

• Work with the Head of Campaigns and Policy, Communications Manager, and senior leadership to develop and deliver campaigning activities to improve maternal mental health care in the UK.
• Support the production of campaign resources, including desk research, drafting copy, and proofreading.
• Reading and summarising policy information, such as reports.
• Lead political monitoring, tracking relevant policy developments, identifying opportunities for engagement with MPs and attending meetings.
• Support campaign communication activities, including press and social media support, website editing and copywriting for articles or newsletters.
• Lead monitoring of work with academic partners, maintaining records, liaising with partners and participating in projects, as requested.
• Support campaigning in the devolved nations, identifying cross-nation opportunities.
• Assist the Head of Campaigns and Policy and wider team with administrative and other tasks, including the organisation and facilitation of meetings and events and responding to routine enquiries.
• Help support MMHA projects, as required.
• Work with the team on campaign evaluation.
• Maintain a diary of key campaign dates and events.
• Represent the MMHA at events, as required.

Essential skills and experience

• Excellent interpersonal skills and ability to engage with wide and diverse groups.
• Good communication skills including verbal and written communications, familiar with representing information to external audiences, tailoring communication to be accessible and appropriate.
• Excellent organisational skills, including successful events and meetings, with an ability to plan, organise and prioritise work to deadlines and under pressure.
• Familiar with reading, summarising and writing complex documents in the policy arena.
• Experience working with civil servants, MPs, and decision-makers.
• Experience in office administration, including dealing with routine enquiries and database work.
• Experience working in contexts where high levels of empathy and sensitivity are required.
• Excellent teamwork skills.
• Ability to work on own initiative with minimum supervision.
• An interest in the work of MMHA and commitment to our values.

Desirable skills and experience

• Understanding of maternal mental health problems.
• Experience of working within a charity or campaigning environment.

HOW TO APPLY

Application is by CV and a cover letter of no more than two pages of A4. In your letter, please summarise how you meet the list of essential skills and experience detailed above.

We will be anonymising applications before shortlisting. To make this easier, please ensure that your cover letter includes your initials rather than a full name.

Applications should be sent to the recruitment email address provided in the attached Job Pack by 9am on Thursday 5th December.

We are looking for someone to start with us as soon as possible, ideally in January. As part of your application, please indicate your availability.

Interviews will take place virtually the week commencing 16th December. We will send all successful shortlisted candidates interview questions in advance.

We would appreciate it if candidates could fill out our equal opportunities monitoring form (see link in attached Job Pack). This will not be linked to your application and is anonymous.

We are keen to ensure that our recruitment process helps us find the best candidate for the role, not the candidate who is best at completing applications and carrying out job interviews. If there is anything we can do to assist you in the recruitment process or if you have any queries, please don’t hesitate to email us on the details provided in the Job Pack. 

Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.

We are looking for someone to join our team as HR Operations Manager. The HR Operations Manager will play a crucial role in supporting the employee lifecycle and employee experience here at Battersea, developing and aligning HR practices with Battersea’s strategic objectives. 

The role ensures the efficient and customer focused functioning of the department’s daily operations, with oversight of the resourcing team and leading on policy review and development, the continuous improvement of people processes, HR compliance, and budgeting and contract management. It will also lead to the development, coordination and delivery of key projects which enable the delivery of our People Strategy.

The ideal candidate will be Level 7 CIPD qualified (or equivalent through experience), with experience in a HR management role, successfully leading, managing, motivating, and developing a high performance team.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.   

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd December 2024
Interview date(s): w/c 13th January 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The role

Reporting to the Board of Trustees, as Chief Executive you will oversee the Trust’s operations, champion its mission and ensure its influence and impact. You will provide inspirational leadership and provide clear direction, engaging members, supporters, staff, stakeholders and volunteers for the effective delivery of the Trust's charitable objectives whilst ensuring that all Trust activities are legally compliant and executed to the highest standard.

As Chief Executive, you will develop and oversee our Strategy, setting long-term goals and ensuring that activities align with the Trust's vision and values. You will prioritise being impactful, collaborative, united and proactive in all aspects of the Trust's work. Through the Senior Management Team and dedicated combined workforce of employees and volunteers, you will ensure that the Trust's vision and goals are achieved through a culture that enables a high performing, high impact workforce, that inspires passion and commitment towards wildlife conservation.

Advocacy is a key aspect of your role, building and nurturing relationships with external stakeholders, such as landowners, local authorities, businesses and government agencies, to promote wildlife-friendly policies and establish meaningful partnerships.

Our ideal candidate

This is an excellent opportunity for someone who really wants to make a difference, build on our achievements and lead nature’s recovery in Hertfordshire and Middlesex. Personal attributes include integrity, resilience, adaptability, and the ability to inspire and support a diverse team of staff, volunteers and other supporters. The Chief Executive benefits from a strong and happy team of dedicated staff and the support of our committed and talented Trustees.

We are looking for a candidate who offers:

• Inspirational leadership and motivational management at a senior level.
• Proven ability in strategic planning, translation into operational delivery and monitoring of outcomes.
• Strong organisational management skills, able to prioritise, set budgets, innovate, evaluate information logically and thoughtfully and to make rational high-level judgements and decisions.
• Adept at developing and building relationships and partnerships.
• Strong advocacy skills and political astuteness.
• Persuasive and passionate communication skills.
• Ability to build and develop partnerships with a range of stakeholders internally and externally.

Herts & Middlesex Wildlife Trust wants everyone to feel valued and empowered to contribute to our vision and is committed to an inclusive and diverse workplace. As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.

How to apply

We would love to hear from anyone who believes they have the drive, knowledge and experience we need and want to work with people who care passionately about wildlife.

To apply, once you have read our full recruitment pack please send a copy of your CV and a covering letter setting out how you meet the role’s criteria. We are especially interested to hear why you would like to play a leading role at Herts & Middlesex Wildlife Trust and what you would particularly bring to the role. In addition, please ensure you include in your covering letter, confirmation of the following:

1. Your eligibility to work in the UK.
2. That you hold a current driving licence.
3. Your current salary and salary expectations.
4. Your notice period.

As part of the selection process, we will be looking at candidates’ online presence and social media profiles to look for any public comments that would be contrary to the mission or values of the Trust or that could bring the Trust into disrepute.

The application deadline is 9am on Monday 2nd December 2024.

About the Trust

We are the leading conservation charity in our area, committed to protecting and standing up for wildlife and inspiring a lifelong love of nature. Our strategy for a wilder Hertfordshire and Middlesex is ambitious, with a target of 30% of land in recovery for nature by 2030.

With 50 members of staff and 1100 volunteers, the Trust owns and cares for 700 hectares of nature reserves and work with farmers and other landowners to offer advice to support nature’s recovery.

Through our engagement and communications programmes, we are driving a step change in the number of people taking action for wildlife.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more here on our website.

Are you a confident, proactive, and creative fundraiser? Do you like to seek out opportunities from your thorough research and build productive relationships using your great communication skills?

Your existing experience in fundraising and desire to succeed will be essential in this role; if you also want to make a difference for nature, Surrey Wildlife Trust are looking for you!

About the role

In this exciting and challenging role you will support the fundraising team to build and develop relationships with corporates which result in the generation of income and beneficial strategic partnerships for Surrey Wildlife Trust. Reporting to the Corporate Partnerships Manager and working with other members of the Fundraising and Communications teams, this role will be responsible for account support for existing corporate members and partners, creation and delivery of corporate communications plans and organisation of corporate volunteering events.

Using existing leads plus building new relationships, your creative flair will generate compelling content and proposals tailored to different audiences and feed into press releases, newsletters, pitches and social media posts.  There are real opportunities to shine whilst promoting our essential aim to connect nature.

Travel across Surrey will be a necessary part of the role to visit our projects, sites, donors and other partners. 

About Surrey Wildlife Trust

Our head office is based in Pirbright, and our hybrid working policy aims to provide a good work/life balance which can incorporate partial home working whilst having an interesting working environment.  The salary offered to successful applicants will form part of a benefits package including: above minimum pension contributions, life assurance of 4 x salary, employee support scheme, 22 days holiday (plus Bank Holidays), flexible / hybrid working policy.

We are committed to having an inclusive and diverse workplace and encourage applications from backgrounds which may be underrepresented in our sector, including people from minority ethnic backgrounds and people with disabilities. 

We aim to offer an interview to all candidates that meet the essential criteria for the post.  Please let us know if you require any adjustment to make our recruitment process more accessible.

Please look at the full job profile to see if you match our criteria and would enjoy working with motivated, passionate, wildlife friendly nature professionals and fundraising experts.

If this is the role for you, please send a completed application form, available at our website, search for jobs, or send a full CV and covering letter to Charlie Thefaut, Corporate Fundraising Officer, by the closing date of Wednesday 4th December 2024.

 Surrey Wildlife Trust is the only local organisation dedicated to ensuring Surrey is a place where both abundant wildlife and people can live and thrive together. 

Our aim is simply to connect nature.

 Guided by a collaborative vision where we all play a part in connecting nature, we provide expert advice and guidance to landowners and managers, making sure the land we look after leads by example, while inspiring and educating people and organisations across the county on what they can do. By doing this we will create a Surrey that is full of diverse and abundant wildlife, where nature is at the heart of individual choices, corporate decisions, and local economic and policy making. One that helps tackle the ongoing climate emergency, while supporting the health and wellbeing of all who live here.

Are you a keen problem solver, planner, who takes a proactive approach and likes to develop workable solutions?

Do you enjoy coordinating projects and programmes?
 
If so, you could be the Operations and Planning Officer we are looking for! 
 
About the role
 
As an Operations and Planning Officer at British Heart Foundation (BHF) you’ll play a vital role in supporting the strategic planning, operational monitoring and reporting of activities across our medical team. 

You’ll support the three key areas of our operations team: portfolio and planning, operations, and culture and engagement, and will be given exposure to a breadth of activities, including our portfolio management, where embedding a culture of project management and clear planning and prioritisation processes are key. 

You’ll work closely with our Operations Manager to support on the operationalisation of key business processes and initiatives, whilst also providing support to meetings and forums for communication and engagement including directorate initiatives such as our culture forum. 

There will be opportunities for growth across all three areas but particularly in relation to project management and continuous improvement.

This is your chance to make a real impact, work cross-functionally in a large organisation, and directly contribute to our mission of fighting heart and circulatory diseases.

Working arrangements

Please note this is a fixed term contract for 14 months.

This is a blended role, where your work will be dual located between your home and our London office. 
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
 
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

With knowledge of administrative procedures, project coordination, reporting and information analysis, you’ll have previous experience of setting up and co-ordinating meetings, as well as writing reports and creating PowerPoint presentations.

Highly organised, with solid project and time management skills, you’ll have excellent interpersonal and communication skills; able to build strong relationships with stakeholders from across the medical team, and wider organisation, and be able to negotiate and influence across varying levels within an organisation.

With excellent collaboration skills, able to work effectively with a diverse group of colleagues across the organisation, you’ll be a keen problem solver who takes initiative, is solution focused and takes a proactive approach with the ability to develop practical and workable solutions.

About us 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
 
Interview process 

Interviews will be held via MS Teams, between 10th-12th December, and will involved a short presentation.
 
How to apply

It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.

£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.

Managing a patch of 4 units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.

Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.

In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.

What you'll bring:

Essential:

Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Please see full Job decription on our website

Bursar and Chief Operating Officer

The Bursar and Chief Operating Officer is a key senior appointment leading all non-academic aspects of the Hall’s activities and contributing to the leadership of the Hall by working closely with the Principal and other members of the Senior Management Team (SMT), as well as regularly engaging with members of the Trustee Board.

For further details:

Please download the full Job Description, which includes details of salary, benefits, selection criteria and how to apply.

Closing date and selection process:

Applications are to arrive by 12 noon Friday 6 December. Interviews are to take place at Wycliffe Hall on Monday 16 December.

Vacancy posted: 8/11/24

HR Officer

We are looking for a HR Officer to join the team supporting the HR function, in this part-time, hybrid working role.

This role could also be full-time incorporating the operations support function, which at the moment is as separate standalone part-time role.

Position: HR Officer

Location: Bristol/Hybrid

Hours: 22.5 hours per week (0.6 FTE) (22.5 hours split between Monday – Friday) or full time hours for the HR and Operations Officer role combined

Salary: £32,000 pro rata (£19,200 actual)

Contract: Permanent

Closing Date: Monday 2nd December 11:59pm

Interview Date: Interviews expected to be held w/c 9th December

The Role

As HR Officer you will provide support and specialist HR knowledge to all of the operational functions. This includes supporting the Finance Manager and other members of the Senior Leadership Team (SLT) on the delivery of various projects, maintaining employee records, and advising on compliance with UK Employment and Health and Safety Laws.

Main areas of responsibility include:

• Maintain up to date employee records
• Support health and safety compliance and training
• Support and coordinate staff training
• Training new staff on systems and day-to-day procedures
• Day-to-day management of the HR management system, BrightHR
• Assist in the preparation of monthly payroll instruction for accountants
• Working closely with the Finance Manager to ensure operational expense is accurately reported and logged
• Recruitment and induction of new staff and staff exits
• Assist with compliance of legal policy frameworks related to employment and health and safety
• Provide HR guidance and support to employees on employee relations and workplace policies
• Contribute to the development and continuous improvement of HR practices and procedures

We are advertising this as a part-time permanent role but would welcome applications for this post and the Operations Administrator post as a full-time position, HR and Operations Officer, £29,000 annual salary 1.0 FTE.

About You

With experience in a HR role OR equivalent experience in a role with evidence of transferable skills, you will have experience of overseeing administrative systems and the ability to manage a varied and busy workload.

With excellent organisational skills and time management, you will have knowledge and understanding of key HR functions and UK Employment Law.

You will be asked to submit a CV and then those selected to move to the next stage will be asked to submit a supporting document alongside their application.

We appreciate that some candidates may find other means of communicating their skills and experience more suitable to them, so accept the following supporting document formats:

• 2-page cover letter
• No more than a 5-minute long video (either sent as an mp4 attachment or a link to an unlisted YouTube video)
• A poem no longer than 2 pages

About the Organisation

The charity offers specialist support and therapeutic services to children, young people, and their families who have experienced child sexual abuse. They believe in creative evidence-based support services led by the voices of young people and their families. The specialist services are designed to grow connection and community with families who have experienced sexual abuse. The services have a creative arts focus because they believe in the transformative power of creativity in helping families to rebuild their lives after abuse experiences. Research guides everything the team does, it helps everyone to understand the service, develop best practice nationally in the sector and is a platform for amplifying survivors voices. 

Benefits include:

• 25 days holiday plus bank holidays. We currently award the Christmas – New Year period off to staff (not deducted from allowance)
• Generous leave allowances (sickness, maternity, etc.)
• Flexible employer
• Whole-organisation Professional Development Fund and Policy to help your CPD
• Access to Employee Assistance Programme
• Fantastic, kind, and hardworking team

The organisation is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. Therefore, are particularly keen to hear from candidates living with a disability, and those from the global majority.

You may also have experience in areas such as HR, Human Resources, People, Personnel, HR Officer, Human Resources Officer, People Officer, Personnel Officer, HR Administrator, Human Resources Administrator, People Administrator, Personnel Administrator, Operations, Operations Administrator, Operations Officer, People and Culture, People and Culture Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.

We are seeking a dynamic Supporter Retention Manager to take MAP’s retention programme to new heights and contribute significantly to sustainable income growth. In this pivotal role, you will develop and implement retention strategies and plans with a focus on regular giving and supporter journeys that deepen loyalty and grow life-time-value. You’ll lead multi-channel campaigns and innovate supporter journeys, ensuring MAP’s loyal supporters stay engaged and inspired. You’ll champion excellence in all aspects of campaign planning and execution, introducing  new products and propositions that align with MAP’s Individual Giving and Fundraising strategies. You’ll develop and manage annual budgets, including setting income and expenditure targets and providing regular forecasts and risk assessments. Beyond the role’s core responsibilities, You’ll have opportunities for professional growth and access to training and development to further enhance your direct marketing skills. 

About You

we’re looking for a motivated and pro-active individual with a strong background in fundraising or marketing. You’ll have a proven track record of planning and executing campaigns that build long-term supporter loyalty and grow sustainable income. Your ability to manage external partners and analyse campaign performance will be key in optimising results. Strong project management, leadership and communication skills, coupled with your pro-active and collaborative mindset, will set you up for success in this role. If you’re a results-orientated individual who takes a a supporter-centric approach and thrives on leading innovative campaigns, we’d love to hear from you. This is your opportunity to make a tangible difference for MAP supporters and contribute meaningfully to MAP’s vital mission.

 Duties and key responsibilities

Leadership and Strategy 

• Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent growth.  

• Hire, performance manage, support and develop the Individual Giving Fundraising Officer.  

• Lead the development and delivery of Individual Giving strategies, leading on MAP’s Individual Giving retention strategy with a focus on loyalty, regular giving and lifetime value.   

• Work across and develop MAP’s retention products and journeys, including developing loyalty and regular giving appeals.

Planning and Management of Campaigns

• Collaborate with the Head of team and peers to develop team plans aligned with the Fundraising strategy.  

• Ensure the team create and optimize insight-driven, supporter-led campaigns, working with the Marketing Manager and Insights lead.

• Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on insights.  

• Manage and motivate a range of agency partners and suppliers.  

• Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws. 

Innovation 

• Lead the investigation, testing, and implementation of product innovations using agile methods to test and learn with efficiency. 

• Develop bespoke, audience-led supporter journeys, including ongoing journeys for UK and international supporters.   

• Proactively stay ahead of emerging trends, and thrive working in a fast-paced, agile manner, acting on learnings to optimize activity. 

Budget Management 

• Create annual budgets for the Individual Giving programme, setting income and expenditure targets, with support from the Head of team.  

• Manage the retention budget, including the regular giving budget, and report on management accounts, reforecast, and assess risk levels.  

PERSON SPECIFICATION

Education/training

• Relevant direct marketing/fundraising qualification and/or equivalent experience. 

Knowledge / Experience

• Relevant experience in fundraising and/or marketing, with experience of direct marketing and developing supporter/customer journeys and campaigns to build long-term loyalty, engagement and income growth. 

• Experience managing a regular giving or loyalty programme. 

• Confident with end-to-end project management, including managing multiple projects and priorities at once.   

• Experience leading multi-channel, data-led campaigns, including loyalty and cross/upsell/reactivation activity - with evidence of engagement and income growth across channels including mail, email, SMS and TM.

• Strong track record in developing direct marketing strategies.    

• Experience in strategic planning, project management, budgeting and forecasting.   

• Experience managing external stakeholders and agency partners – including creative/DM, print, SMS/TM and fulfilment agencies.    

• Experience in analysing and presenting data for informed decision-making, as well as leading others to develop testing plans and optimise campaigns. 

Skills

• Able to confidently analyse results, digest complex data, and extract insights to inform strategies and campaigns. This includes regular giving and audience analysis.

• Expertise in digital and written communication, with a supporter-centric approach.  

• Able to balance short and long-term priorities and manage opportunities and risks.  

• Effective management and leadership skills, with experience of line management.  

• Highly proactive - excellent at networking, communicating, and influencing.  

Personal attributes and other requirements

• Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.  

• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding. 

• Commitment to anti-discriminatory practice and equal opportunities.

• An ability to apply awareness of diversity issues to all areas of work

• Commitment to the aims, values and ethos of MAP.

• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.

• Support and promote diversity and equality of opportunity in the workplace

• Work collaboratively with others in all aspects of our work

• Abide by organisational policies, codes of conduct and practices

• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.

Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification. 

Community Development and Wind Farm Manager

Location: Hybrid, based in Uist, with a desk at old Lochmaddy School, North Uist.

Application deadline: Sunday 01 December, 2024, noon.

Hours of work: Full-time, 35 hours per week, flexible working considered.

Holidays: 25 days per year plus 9 days public holidays per year.

About us:

North Uist Development Company, founded in 2010, registered as a Scottish Company No. 383175 and as a Scottish Charity No. SC041709, aims to develop a sustainable and viable community through promoting the social, educational, cultural, economic and environmental wellbeing of North Uist.UistWind (North Uist Development Company Trading Limited) is a Community Benefit Society, registered with the Financial Conduct Authority under registration no: RS007738.  The two UistWind 900kW wind turbines are operated by UistWind on behalf of the community, with projections indicating the project will generate over £2 million for community benefit.  For more details visit our website.

Role summary:                   
This is an exciting opportunity to join North Uist Development Company (NUDC) and UistWind (North Uist Development Company Trading Limited) to act as a catalyst for innovative and sustainable community development and for successful operational management of the North Uist community-owned wind farm – UistWind.

The successful candidate will work with the UistWind Management Committee, its members and associated parties, to manage the Community Benefit Society’s operational business needs, meeting compliance requirements while working to maximise generation and revenue from two 900kW wind turbines at Criongrabhal near Clachan-na-Luib in North Uist for the benefit of the local community.The successful candidate will also work with NUDC and the wider community, to develop and implement both a community development plan, and a community investment plan for the UistWind community benefit fund, which takes account of opportunities to enhance the socio-economic, cultural and environmental welfare of the North Uist and Berneray area.

Who we are looking for:
We are looking to recruit an energetic and self-motivated individual, with a strong commitment to community development and community ownership.  You will have experience of partnership working, especially with community groups and associated stakeholders, and of working with and supporting voluntary trustees.  You will also have excellent communication, coordination and facilitation skills, alongside attention to detail and demonstrable ability to understand, utilise and interpret complex technical and financial information.  ​If your experience looks a little different from what we've identified, and you think you can bring value to the role, we'd love to hear from you.

How to apply:
For full details about the role, who we are looking for, and how to apply, please see the attached application pack.

Applicants should submit a cover letter and CV by noon on Sunday 1st December 2024.

Join our Finance team and you’ll be working with the existing Finance Office,r and supporting the Finance Manager in handling all our accounting needs.   

If you have excellent attention to detail, experience of day-to-day finance procedures, and would like to work with an organisation that champions disabled artists, you could be our new team member. 

Unlimited commissions extraordinary work from disabled artists that will change and challenge the world. We support, fund and promote new work by disabled artists, for UK and international audiences. We’re funded by Arts Council England, Arts Council of Wales, British Council, Creative Scotland, and Paul Hamlyn Foundation. 

Since 2013 we’ve supported over 521 artists and their work has reached audiences of over five million people. This makes us the largest supporter of disabled artists world-wide. With an intersectional disabled-led team and board, we’re passionate not just about talking about equality and diversity, but actually putting it into action.   

This is a permanent, remote working role with a salary of £29,757 per annum, pro rata. We welcome applications for 40 hours full time or 32 hours (0.8 full time equivalent) including breaks. Your responsibilities will include recording transactions, processing invoices, expense claims and grants, administering the charity’s bank accounts, payroll, and audits. 

Unlimited is delighted to make reasonable adjustments to existing practices and procedures to meet access requirements and supports all team members to apply to Access to Work to cover relevant costs. Our recruitment pack is available in a variety of formats, including large print, audio, Easy Read, and English, Scottish Gaelic and Welsh languages. 

We also love inclusivity and value lived experience in all its forms, so people from the global majority*, who are LGBTQIA+, disabled** and/or from working class or low socio-economic backgrounds are particularly encouraged to apply.   

* This includes, but is not limited to, people of Black Caribbean, Black African, South Asian, East Asian, Southeast Asian, West Asian, Arab, Latinx, Jewish, Romany and Irish Traveller heritage.   

** This includes but is not limited to, those who define as disabled people, as people with long term health conditions, as deaf, Deaf, neurodivergent or in relation to their health-related access requirements.   

People from these groups are still currently under-represented in the arts nationwide, and we’re committed to challenging and changing this.