Project Support Manager Jobs
Associate Director Commercial
Salary: £70 - £80k
Role Type: Fixed term contract 12 months minimum (part or full-time, flexible working)
Location: London/Hybrid (attending monthly sessions in London, client meetings nationwide)
Role purpose
We are looking for a Commercial Senior Manager / Associate Director to drive the next phase of the No Interest Loan Scheme (NILS). The NILS pilot has already lent over £10 million to more than 13,000 financially vulnerable people, demonstrating the positive impact of affordable credit. This is a unique opportunity to lead a multi-million-pound programme through its final stages and oversee its strategic scaling for long-term sustainability.
The scheme is currently funded by HM Treasury, JP Morgan, and Fair4All Finance. We are looking for an experienced senior lead with a background in both commercial delivery and business case development, fluent in working with the public sector, mainstream finance, and civil society to oversee the final stages of the pilot delivery and to take charge of scaling up NILS.
Key Responsibilities
· Lead the No Interest Loan Scheme (NILS) Programme: Oversee the final delivery phase of the NILS pilot, with the Programme Delivery Manager
· Develop the Business Case: Build the long-term commercial model and business case for NILS, identifying sustainable funding solutions and influencing senior stakeholders
· Stakeholder Engagement: Manage relationships with key partners
· Scaling and Expansion: Work with financial services providers to expand NILS beyond the pilot
· Product Innovation: Collaborate with internal teams and external stakeholders to adapt and improve the NILS product
· Dissemination and Reporting: Share lessons learned from the pilot
· People Management: Lead the Programme Delivery Manager, providing strategic oversight
Beyond NILS
You will also work across other propositions to improve financial resilience for over 20 million people in the UK. This will include testing new products and services designed to meet the needs of financially vulnerable individuals.
About you
You will have a strong background in financial services, commercial delivery, and business case development, with proven experience leading large, multi-stakeholder programmes.
Essential Experience and Skills
· Extensive experience in stakeholder management
· Strong background in financial services, particularly consumer-facing products and their commercial delivery
· Expertise in business case development and commercial modelling for social impact initiatives
· Fluency in contractual management and supplier management
· Experience collaborating with investment professionals and structuring financial services that require lending capital
· People management experience
Desirable Experience
· Experience working with the public sector or civil service and an understanding of state aid / subsidy and procurement considerations
· Familiarity with economic and social impact cases for public interventions
Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.
Benefits include:
· Pension, life assurance, critical illness, income protection, family leave
· 27 days holidays plus bank holidays, agile working, health cash plan, wellbeing hub
We are committed to being a diverse organisation that is truly representative of the people and communities we serve. Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Applications
· Please apply ASAP.
· Interviews: September and October 2024
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an enthusiastic and motivated candidate to join our team at The Bridge! We are a women's health and wellbeing charity that runs projects and services which address health and gender inequalities.
Want to work within a charity?
Be a welcoming and supportive presence for all who walk in our door?
Provide vital support for the running of women's health and wellbeing services for our community?
You’re our ideal candidate if you’re friendly and approachable; a real team player with excellent interpersonal skills and a passion for delivering top-notch customer service. Comfortable working in an often busy space, you’ll remain calm and organised under pressure, handling enquiries and offering information and assistance in a friendly, approachable manner.
This is the perfect opportunity for anyone looking for experience working in a mission-driven organisation dedicated to improving women’s health and mental wellbeing.
Sounds like you? Then we want to hear from you!
We have two vacancies avaliable with the below shift patterns:
vacancy 1 vacancy 2
Mondays: 16:00 - 20:30 Thursdays: 16:00 - 20:30
Tuesdays: 16:00 - 20:30 Fridays: 15:30 - 20:15
Wednesdays:16:00 - 20:30 (9.5 hours per week total)
Fridays: 07:45 - 13:00
(19.5 hours per week)
the main purpose of the role:
- to offer high quality customer service to all visitors and enquirers;
- to be responsible for the day to day operation of the reception area, providing information efficiently and effectively;
- to undertake administration for gym membership and meeting room bookings;
- to undertake additional general administration for The Bridge and provide administrative support to the management team when required.
Please note this post involves some evening work.
For more information please see the attached Job Description.
The client requests no contact from agencies or media sales.
As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels. The role is based at Guy's Hospital - Great Maze Pond, London SE1 9RT
Scope of role
- Providing tailored financial advice and support.
- To maintain detailed case records.
- Keep up to date with legislation, policies and procedures and undertake appropriate training.
Key Responsibilities
- Accurate, effective and individually tailored advice
- Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
- Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
- Complete assessments which lead to appropriate referral to an in house debt adviser
- Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to
set their own priorities.
- Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.
Detailed case records
- Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
- Ensuring all case records and written up in a timely manner.
- Monitor and report on client engagement and outcomes from advice sessions.
- Familiarity with CRM systems and practices (Customer Relationship Management system).
- Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.
Up-to-date training
- Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
- Maintaining an up-to-date record of all training sessions.
Teamwork and Collaboration
- Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
- Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money
throughout your work.
- Compliance with Toynbee Hall policies and procedures, including health andsafety.
5. Other
- Travel across London as required, and occasionally the UK.
- Undertake additional tasks as delegated by DFA Management.
Please download the full Job Description for more details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening.
As our Intergenerational Care Coordinator, you will lead the intergenerational care strategy, organising events and building connections across generations. You'll collaborate with schools, community groups, and Jewish organisations, while designing lesson plans and contributing to educational projects. Your work will have a positive impact, promoting our values and enhancing lives.
What will your typical day involve?
You will lead the intergenerational care strategy, working with Nightingale Hammerson teams and external stakeholders. Key tasks include organising intergenerational events, creating spontaneous engagement opportunities, and fostering communication with Jewish organisations, synagogues, schools, and community centres.
You'll produce reports to show the impact of the programme and contribute to educational and research projects. Impeccable customer service is essential, as you'll welcome visitors and ensure a positive experience. Additionally, you'll develop departmental processes to improve efficiency and promote Nightingale Hammerson’s values.
You’ll also handle telephone and email enquiries, maintain strong working relationships, and occasionally support evening and weekend events.
Who are we looking for?
The ideal candidate will be educated to degree level or equivalent, with a Diploma in Intergenerational Care and Education being essential. They must demonstrate a willingness to have a positive impact on people’s lives, possess excellent communication skills with a kind and caring approach, and have a strong understanding of Jewish culture and way of life.
Essential skills include literacy and numeracy for producing written materials and statistical information, alongside excellent IT skills, particularly in Word, Excel, PowerPoint, record systems, and video call programmes.
Flexibility to meet service needs and the ability to work independently without constant supervision are key.
Experience in healthcare or educational settings is required, along with experience in leading or coordinating groups. The candidate should have experience designing lesson plans, and while experience in leading intergenerational engagements is desirable, it is not essential.
What is in it for you?
- Car parking on site (Nightingale House)
- Transport from East Finchley Tube Station (Hammerson House)
- Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House)
- A friendly, supportive, team working environment
- Highly competitive rates of pay
- Training & development opportunities
- Flexible working patterns
- 25 days including bank holiday annual leave, increasing over time
- Subsidised staff restaurant (Nightingale and Hammerson House)
- Refer a friend bonus scheme (T&C applied)
- Cycle to work scheme
Hours
Full-time 37.5 hours a week
Salary
£31,000 - £34,000 (FTE) per annum
Apply Now
If you meet the above requirements, we’d love to hear from you!
It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.
Values
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Agencies
No Agencies, please.
Safeguarding
Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements.
Sponsorship
This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System.
Please do not apply if you require sponsorship.
Diversity
We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Research and Policy Officer to work on a full-time basis, 37 hours per week; alternatively, we will consider part-time hours on a Job Share basis. The role is hybrid and based in Newcastle upon Tyne or within a commutable distance to our national Headquarters in the city.
A part of NEA’s Policy and Advocacy Directorate, you will work within our highly effective social research team as we focus on a decade of delivery that will ensure those on the lowest incomes and living in the least efficient homes receive the support needed to ensure their health and wellbeing are protected, but also one that guarantees a fair energy future for all.
The successful candidate will work and collaborate on the design, development and delivery of social research and evaluation projects that support the charity’s strategic aims and policy advocacy priorities. As well as undertaking mixed methods social research that foregrounds the lived experience of households, they will develop research-user and stakeholder relationships and integrate evidence-based insights from across the charity’s work programmes to influence and have impact across multiple areas of social policy and practice.
Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
What you will need to succeed
You will have demonstrable and applied experience in a social research role and hold a degree in a social science or related subject that included social research methods. You will be familiar and confident with both quantitative and qualitative methods and be highly motivated and purpose-driven, with a passion for research that leads to real-world impacts.
A compelling communicator you will be able to produce well-structured reports, and have excellent interpersonal skills, including experience of leading one-to-one and group interviews.
You will also have proven experience of analysis software, SPSS and Nvivo (or similar), and competent in the use of Microsoft Office Suite/365 applications.
You will be able to demonstrate an understanding of NEA’s mission to eradicate fuel poverty.
We are offering
-
£32,641 - £37,304 per annum, Scale SO1 – SO2, Points 23-28.
-
Permanent position.
-
11½% non-contributory pension.
-
25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
-
Flexible working arrangements including the opportunity for hybrid working.
-
Enhanced family friendly payments.
-
Employee Assistance Programme.
-
Employee benefits platform.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
No recruitment agency or advertising enquiries, please.
The closing date for applications is 12 noon on Friday 04 October 2024. Interviews will be held in the two weeks commencing 14 October 2024. Full details of this post and an application form are available on our website.
Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.
How to apply:
Apply online by clicking the link.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Please note CVs will not be accepted as part of the application process.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
The role will lead on Pembroke House’s Neighbourhood Action projects to grow the number of residents taking collective action on local issues in their neighbourhood. Increase resident engagement across all Walworth Living Room and Pembroke House activities.
Day-to-day you’ll be working across a range of Pembroke House programmes and neighbourhood projects, working closely with residents, local organisations and team members to form relationships which build towards action. A knowledge of community organising methodology (see for example Community Organisers, Act Build Change or Citizen’s UK) would be beneficial, but not essential, as there will also be other approaches or experiences that you could draw on for this role.
Whatever your approach, you will need to adapt the way you work for different parts of the work - from taking a strong and confident lead in running a door-knocking campaign, to working with other team members to support wider engagement for their programmes.
If this job is done well, a range of groups in Walworth will be taking meaningful action to make a difference to the neighbourhood. Individuals will be growing their skills and capacity to collaborate, the groups will be building momentum, and beginning to affect real change in the neighbourhood.
Pembroke House is a centre for social action and residential community in Walworth, south-east London. We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement. For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.
Over the last 8-10 years at Pembroke House we have worked in a variety of ways to try to make a positive difference to our neighbourhood, from community organising on the estates around Pembroke House, building relationships with local TRAs (tenants and residents associations) and forging links with other organisations with a community organising ethos such as Citizens UK, Parent Action Southwark, and English for Action. We’ve also worked to build partnerships, from the ambitious mass engagement strategies of We Walworth, local collaborations for the Walworth Group, the Covid-19 Emergency Food Hub and the Neighbourhood Food Model. What unites these initiatives is a belief that our role is to support collective action that creates meaningful and lasting change within the neighbourhood.
This role requires someone who can build on this legacy, with the sensitivity to adapt different strategies to different situations, and motivate and support others to drive forward action. This is a new role within the organisation.
Located in the heart of Walworth, we strive to empower communities and individuals to create a neighbourhood where everyone can flourish.
The client requests no contact from agencies or media sales.
For this varied and busy role of Event Fundraising Executive we are looking for an enthusiastic, highly organised individual with excellent interpersonal, communication and written skills. You will be used to working across a number of projects and will need to be able to prioritise your workload and manage your time effectively.
You will have experience managing and coordinating events, preferably within a fundraising environment, and be able to pick up administrative and IT processes quickly. It is essential to have excellent attention to detail. You will also be able to build successful relationships with our passionate supporters, colleagues and volunteers along with external suppliers and local organisations before, during and after events.
A high degree of flexibility is required for the role, and a willingness to work occasional evenings and weekends. You will be supported by the Fundraising Events Manager and other colleagues; however, this post also requires someone who is able to manage responsibility and who is confident working independently.
This role offers flexibility in location, with hybrid working and offices in both Worthing and Brighton. There will be some travel required between sites.
The client requests no contact from agencies or media sales.
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Role Overview
We are recruiting for an enthusiastic and versatile Data and Impact Officer to join our supportive and talented team. You will be passionate about using your knowledge and experience to further the important work of UP in supporting children and young people with SEMH needs to reach their full potential.
This is a new role to our charity, in response to our growth, and you will play a key part in supporting our services and future plans. Able to thrive in a varied and busy role, you will be confident in working across different areas including data management and reporting, systems administration and maintenance, and effectively demonstrating the impact of our work.
The client requests no contact from agencies or media sales.
Job Title - Senior Research and Child Participation Officer
Contract - Permanent
Hours – 35 hours per week
Salary - £42,000 to £45,000 (depending on experience)
Location - Coram International, Coram Community Campus, 41 Brunswick Square, London WC1N 2QA
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram International is a consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.
Our work involves providing technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training and research covering a broad range of thematic areas. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.
We are seeking a social researcher, with strong knowledge and expertise in child participation to contribute to all aspects of our work. The position will mainly involve taking a lead role in designing and implementing research studies, assessments, evaluations, mapping and situational analyses relating to children. We are particularly interested in the candidate having a background in participatory work with children. International travel to the range of countries in which Coram International works is an essential part of this role and will be for periods of between 1 to 3 weeks (per mission), up to a total of approximately 3 months per year.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 23:59:59pm, 11th October 2024
Interview date: Weeks commencing Oct 14th and Oct 21st
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client, a highly influential not-for-profit organisation now has a fantastic opportunity for an experienced Senior HR Business Partner to join them on a permanent basis and help align their HR strategies with their mission.
Please note; this role offers hybrid working requiring on average 2 days a week working in the central London office and 1 day a week in the north Kent office.
The key purpose of this role is to provide pro-active, expert specialist HR business partner services to leaders, managers and employees across the entire employee lifecycle and to deliver effective support in the key areas of Attraction, Resourcing and Retention; HR Operations; Reward and Recognition; and Learning and Development.
This role is for you if you have a strong background in HR, a commitment to fostering a positive workplace culture and are keen to make a difference to society.
As Senior HR BP you will:
· Collaborate with leadership to develop and implement impactful HR strategies.
· Support managers in employee relations, performance management, and talent development.
· Lead recruitment efforts to attract and retain top talent aligned with their values.
· Promote diversity, equity, and inclusion within the organisation.
· Design and implement training programs to enhance employee skills.
· Analyse HR metrics to drive decision-making and improve effectiveness.
· Ensure compliance with labour laws and sponsorship license requirements.
To be considered you will require:
· Full CIPD qualification (level 7), or equivalent.
· Broad and extensive industry experience at HR Business Partner level with associated knowledge, together with experience of shaping and delivering a coherent and successful People Strategy and operational service, ideally gained in the non-profit sector.
· Strong up to date knowledge of HR best practices and employment laws.
· Excellent Employee Relations experience including experience of managing a range of complex ER matters, including change and restructuring.
· Excellent interpersonal and communication skills.
· The ability to build relationships and influence key stakeholders in a complex environment.
· Leadership skills to lead in the day to day operations of your designated business areas, as well as on specific projects.
· Coaching and training skills and a willingness to mentor and support the development of early career colleagues within the People Team.
Individual Giving Officer
Location: Flexible remote with regular presence at our office in Horsham, West Sussex for team meetings
Salary: £28,000 per annum
Hours: Full time - 35 hours per week
About the Charity
Born Free works tirelessly to ensure that all wild animals, whether living in captivity or the wild, are treated with compassion and respect and can live according to their needs. As a leading wildlife charity, we oppose the exploitation of wild animals in captivity and campaign to keep them where they belong – in the wild.
We promote Compassionate Conservation to enhance the survival of wildlife, especially threatened species in the wild, and to protect natural habitats while respecting the needs and safeguarding the welfare of individual animals. We seek to positively impact animals in the wild and protect their ecosystems in perpetuity for their own intrinsic value. For the critical roles they play within the natural world.
Set up initially as Zoo Check in 1984 by Bill Travers, Dame Virginia McKenna, and their son Will Travers, Born Free works tirelessly to prevent captive animal suffering and phase out zoos. Will continues to lead the organisation as Executive President, and Virginia remains active on the Board of Trustees, working closely with the team to share our vision and programmes on public forums.
Born Free has recently invested in fundraising to support income growth and diversification under the leadership of a new Director of Fundraising.
The Opportunity
We are looking for an Individual Giving Officer to become an integral member of the fundraising team as we look to diversify and grow our individual giving programme.
Individual giving is a key income stream for Born Free, and you will be supporting the Head of Public Fundraising to grow income from new and existing supporters, including through existing products and testing new ways for people to give. The successful candidate will be involved in areas such as our adoption programme, lottery, appeals, supporter acquisition, retention, stewardship, and digital fundraising.
You will be highly motivated and passionate about the mission of Born Free and bring the experience of working in a fundraising team to help grow and diversify the individual giving programme.
The Role
Working collaboratively with the Head of Public Fundraising to develop and implement the Individual Giving strategy for income growth and supporter retention. The successful candidate will be detail-orientated, a team player, creative and able to work collaboratively as well as independently.
Resourceful, organised and a proactive team player, with excellent communication and interpersonal skills, you will need to juggle both creative and data tasks with drive and enthusiasm, be able to work with minimum supervision and show good judgement and initiative.
Key tasks will include:
- Supporter acquisition: work with Head of Public Fundraising to develop, project manage and deliver an integrated multi-channel rolling supporter acquisition across the individual giving portfolio.
- Supporter retention, journeys, and engagement: work with the Head of Public Fundraising, Supporter Database & Insight Manager, and Communications team to project manage, and deliver a successful supporter journey to reduce attrition across the individual giving portfolio, and deliver on appeals and other supporter mailings.
- Digital Marketing: project manage and champion digital fundraising for individual giving, supporting the Social Media Manager and the Marketing Manager with the development of content.
- Manage suppliers and stakeholders: Ensuring high standards of delivery and collaboration are maintained within budgets and procurement requirements.
- Data insight: Work alongside the Head of Public Fundraising and Supporter Data & Insight Manager to ensure the selection and segmentation maximise results. Use campaign data to track and report on the effectiveness of activity, attrition levels, and inform decision-making and future planning.
- Strategy & Planning: Work alongside the Head of Public Fundraising and Director of Fundraising to produce and execute an effective and sustainable individual giving plan to grow income from new and existing donors.
- Budgets: Support the Head of Public Fundraising with compiling budgets, phasing and monitoring Individual Giving income and expenditure.
- External trends and regulation: Keep up to date with fundraising trends and legislation in relation to public fundraising, and ensure compliance with the Charity Commission, fundraising regulation and data protection requirements, including the General Data Protection Directive; Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.
The successful candidate should ideally demonstrate the following attributes:
- Direct marketing experience (essential) and digital marketing experience (essential)
- Highly numerate and extremely comfortable working with data, spreadsheets and KPIs
- Excellent interpersonal skills with the ability to quickly build effective relationships with colleagues, donors and external suppliers.
- Proven experience in working with Microsoft Office, Excel, and relational databases (including data input), ideally with knowledge of Raiser’s Edge or equivalent CRM.
- Excellent communication skills, both written and oral, with the ability to communicate effectively to both external and internal audiences.
- Excellent organisational and administrative skills and an ability to prioritise work, manage time effectively, and meet deadlines, with a strong attention to detail.
- Proven ability to manage relationships with third party suppliers including creative agencies, printers and fulfilment house.
- A team-minded approach - taking others on the journey with you and sharing knowledge / expertise for the benefit of the wider fundraising team and organisation.
- Thirst for learning and passionate about improving campaigns. Celebrates success.
- Solutions-focused. Resilient in the face of setbacks and challenges.
- A strong empathy and engagement with the work of Born Free and the desire to drive it forward, bringing energy and determination to its mission.
The candidate will report directly to the Head of Public Fundraising and has no direct line management responsibilities.
Note: This job description outlines the roles, duties, and responsibilities of the post. It is not intended to detail all specific tasks. Born Free reserves the right to alter the content of this job description to reflect the changing needs of the organisation but is a correct reflection of the main duties of the post at the time of writing.
Our excellent benefits package includes opportunities for continuous professional learning, a generous annual leave entitlement, working from home with regular team meetings to help you maintain a healthy work-life balance, wellbeing support, and a competitive pension.
The closing date for applications is 09:00 on Monday 7th October 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Born Free is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.
Born Free politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Location: Hybrid role with at least 2 days in the office (Little Bridge House, Barnstaple, Little Harbour, St Austell or Charlton Farm, Wraxall)
Hours of work: 37 hours per week
Salary: £27,755 to £30,214 FTE
Are you an experienced Graphic Designer looking for a role where you can use your skills to make a real difference to the lives of children, young people and their families, every day?
Our client is looking for a full-time Graphic Designer. You will apply your Adobe Creative Suite skills to a plethora of digital and print design projects from newsletters, reports and retail POS to event and campaign promotional materials, among others. You’ll join a team of Marketing and Communications professionals who support the delivery of various initiatives across the South West.
You’ll have experience working as a Graphic Designer and using Adobe Creative Suite. You’ll enjoy working with a wide range of people and on a broad range of projects every day. This is a hybrid role with at least 2 days a week in the office.
Sound like you? Apply below.
Closing date: Wednesday 16 October, midday
Interview Date: Tuesday 22 October 2024 at Little Bridge House, Barnstaple
Their employees work hard every day to make the most of short and precious lives. They are proud to support them with a range of enhanced benefits which include:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice as an organisation and local employer.
You may also have experience in the following: Graphic Designer, Middle Weight Designer, Junior Designer, Designer, Prints Designer, Motion Graphics, Digital Designer, Animations, Events, Film, Senior Designer, Project Manager, Creative Designer, Drawings, etc
REF-217 017
We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.
The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.
This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.
Principle Duties and Areas of Responsibility
Operational Leadership and Governance
- Overall accountability for the operations of the foundation
- Oversee and optimise internal processes and workflows to enhance efficiency and productivity
- Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
- Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
- Oversee the development of all necessary policies to ensure safe and healthy working environments
- Ensure FNF is compliant with all financial, tax, charity and legal requirements
Financial Management
- Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
- Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
- Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
- Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
- Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
- Oversee the management and development of VAT reporting for FNF and trading subsidiary
- Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC
Systems and controls
- Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
- Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
- Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
- Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary
Fundraising, Events, Marketing and Communications
- Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
- Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
- Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
- Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.
Digital
- Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy
HR
- Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
- In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
- Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
- Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
- Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF
People Leadership
- Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
- Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes
Person Specification
Experience, Knowledge, and Skills
- Proven experience as a senior leader in ideally a non-profit or public sector organisation
- Strong and extensive operations management experience, financial leadership and programme delivery
- Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
- Demonstrated success in strategic planning, organisational development and stakeholder engagement
- Excellent leadership and team management skills, with the ability to inspire and motivate staff
- Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
- Experience of working with a Charity Board of Trustees
- Proven ability to develop a long term financial strategy and plans
- Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
- A commitment to the charity's mission and values
- Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
- Ability to think strategically, anticipating future trends and developing plans accordingly
- Encourage innovation and seek to understand best practice from both inside and outside the sector
- Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
- ACCA/CIMA/ACA or an equivalent finance qualification is desirable
Competencies
- Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
- Champions innovation fostering a culture of adaptability and forward thinking
- Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
- Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
- Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.
First Interviews will be held on: 21st October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
A rare opportunity has arisen to join the Governance teams of two local Devon hospices. Hospiscare, the hospice for Exeter, Mid and East Devon, and St Luke’s Hospice Plymouth, are jointly recruiting for a Data Protection Officer.
In this role you’ll play an important part in safeguarding both organisations’ information. Your primary focus will be ensuring compliance with information management legislation and policies, assessing risks and implementing effective controls. You’ll have technical understanding of data protection legislation, together with in-depth knowledge of cyber security principles and risk management.
· Hours: Full-time at 37.5 hours per week
· Location: Based in either Plymouth or Exeter, depending on the postholder’s preference, with onsite working required in both centres and the possibility of some hybrid working.
· Salary: £37,338 - £44,962 per annum (Hospiscare Band 6)
What you’ll do:
· Manage a range of Data Protection and Security processes and protocols to ensure that Hospiscare and St Lukes are both compliant with its statutory responsibilities.
· Produce St Lukes and Hospiscare’s annual Data Protection and Security (DPS) Toolkit submission
· Advise staff across the organisations and deliver training in relation to Data Protection and Security and GDPR.
The successful candidate will be employed by Hospicare (Exeter) and enjoy benefits such as career development opportunities, a supportive and collaborative work environment, Employee Assistance Programme, cycle to work scheme, eye care vouchers, and much more.
· Closing date: Sunday 6 October 2024
· First Interviews: w/c 21 October 2024
Hospiscare is Disability Confident and a Mindful Employer which promotes equal opportunities for all and welcomes applications from all sections of the community regardless of sex, disability or any other protected characteristic.
The client requests no contact from agencies or media sales.
Housing Options Officer
Location: Hackney
Posts Available: 2
Reports to: Service Manager
Responsible for: Case load of 22
Pay: £13.72+holiday pay = £15.38 per hour or £18.00 via umbrella agency
Hours: 35 hours per week, Monday to Friday 10:00 - 18:00 or 12:00 - 20:00
Assignment Length: 13 weeks on temporary contract, then permanent role starts
To apply for this role, you must be available to take the permanent contract on. Any candidates who are only interested in temporary roles will not be considered, but we do have plenty of other posts available!
Permanent Contract Information:
Annual Leave: 33 days per annum (inclusive of public holidays when permanent contract starts)
Other Benefits: Pension scheme, interest-free season ticket loan, and a free confidential telephone counselling service
Salary: £27,986 per annum
Job Context:
Working within a well-established charity, providing essential services for vulnerable individuals in an 87 bed hostel setting. Their mission is to empower young people by offering them the resources, skills, and opportunities to create a brighter future. At the heart of their work is the provision of accommodation and holistic support services to young people aged 16 to 35 who are facing homelessness.
The housing project operates 24/7, offering temporary accommodation for single young people facing a range of challenges, including issues related to mental health, substance misuse, domestic violence, and previous offending. Working in close collaboration with external agencies to provide a comprehensive support system that addresses not only housing needs but also the broader, holistic needs of our residents.
Job Purpose:
The Housing Options Officer will provide direct support to vulnerable young people, assisting them in moving toward independent living. This involves offering high-quality advice and guidance on housing options, benefits, budgeting, and life skills, all within a psychologically informed environment. The role requires collaboration with various external agencies to ensure that the diverse needs of the residents are met.
Duties and Responsibilities:
Housing Needs:
- Conduct interviews, assessments, and move-ins for potential residents in a timely manner, ensuring thorough inductions for new residents.
- Develop outcome-focused support plans and conduct needs and risk assessments.
- Provide benefit advice and guidance to residents, helping them maintain their accommodation and prevent rent arrears.
- Work closely with external agencies to address the wider needs of the residents, including Floating Support, Housing Services, and more.
- Ensure incidents and complaints are reported and managed in accordance with organizational policies.
- Actively source and manage move-on opportunities for residents, coordinating with housing providers as necessary.
Support Needs:
- Provide a welcoming environment for new residents, supporting them with life skills, social behaviour management, and access to other services.
- Manage financial aspects, including budgeting and benefit claims, and collaborate with the Income team to address any rent arrears.
- Address any anti-social behaviour issues and take appropriate action in accordance with policies.
Health and Safety:
- Support residents in understanding and adhering to health and safety policies, including security and safeguarding procedures.
- Ensure all incidents related to safety and security are appropriately managed and reported.
General:
- Serve as a shift lead when required, managing daily tasks and resident movements, and handling emergencies such as fire alarms.
- Build and maintain positive relationships with external agencies to benefit the support needs of the residents.
Income Maximisation:
- Work proactively with residents to minimize rent arrears and manage rental income, ensuring that all targets are met in line with organizational policies.
Regulatory Standards and Compliance:
- Ensure all residents can influence service delivery and comply with regulatory standards.
Data Protection:
- Maintain the confidentiality and integrity of residents' personal data, ensuring compliance with GDPR regulations.
Other:
- Provide cover at other locations as needed for holiday or sickness within the housing department.
- Stay up to date with current housing legislation and welfare benefits.
- Attend training and development activities, including occasional overnight stays.
Competency:
The ideal candidate will demonstrate reliability, strong organizational skills, and the ability to work both independently and as part of a team. Commitment to working flexibly when needed and a passion for supporting vulnerable young people is essential.
If you are a highly motivated individual with a real passion and desire to support young people facing homelessness, this could be the opportunity for you! Apply Now!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.