Project Manager Jobs
Customer Services Advisor
Tower Hamlets, London (office-based)
Salary: £29,332.01
Permanent, Full Time (37.5 hours per week)
About THCH
When you become a part of THCH, you have the opportunity to contribute to work that goes beyond bricks and mortar – work that changes lives and creates lasting impact. By offering local, sustainable, and affordable services delivered by talented people, we create places people are proud to call home.
If you are passionate about community development, bursting with fresh ideas and innovative approaches, and looking for challenging yet rewarding projects, we’d love for you to be a part of our journey.
About the role
We’re looking for an experienced Customer Services enthusiast to help the Customer Services Manager provide a seamless service during a period of change. This role would suit someone who is approachable as you will be the first point of contact for residents, members of the public and colleagues. The role will involve resolving customer enquiries and handle incoming calls.
Also, from time to time you will work with the Customer Resolutions Team – this will include complaint management – ensuring the complaints process is followed from start to finish. Allocating parking bays and managing enquiries including, waiting list and bay swaps. You’ll also coordinate the lettings process, which includes transfer applications, advertising properties, shortlisting, undertaking checks to assess applicant’s eligibility and coordinating appointments.
About you
The successful candidate will have excellent administration and organisational skills and want to be a part of a team that focuses on getting it right the first time. You’ll have a flair for resolving queries whilst remaining discreet and personable.
The ideal candidate will have excellent customer service skills alongside experience of Repairs, Maintenance, Building Services administration with the ability of using Microsoft and Housing database/systems and complaints.
What we offer you
Besides an emphasis on learning and development and the opportunity to be part of a fantastic team, we offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme including a generous wellbeing allowance, season ticket loan, good pension and a lovely, refurbished office, plus the opportunity to work flexibly. On top of this we offer an environment which promotes openness and inclusion, a team that operates with pride and values teamwork and going above and beyond.
Closing date for applications: 19th November 2024
Interview Date: 27th November 2024 via Ms Teams
The main purpose of this role is to provide energy advice to householders by telephone and email. You will be expected to provide information to help householders and clients access the appropriate support while maintaining accurate and detailed records of all interactions with clients.
Pay and conditions
- The role is fixed term (12 Months), full-time (37.5 hours per week). We will consider application for a minimum of 22.5 hours per week.
- The salary for the role will be £23,465.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- To work on the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues.
- To record client details and use knowledge to assess help and support needed.
- To refer clients onto other support organisations in their area as appropriate.
- To identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
- To help vulnerable clients make applications for grants and switch energy tariffs where appropriate.
- To listen attentively to callers (some of whom may be in distress) and respond to their needs in an empathetic way.
- To be familiar with and adhere to advice line protocol, processes and procedures.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Minimum Maths/English GSCE or equivalent.
- Experience of giving advice, customer service or helping others in some capacity.
- Ability to respond to clients in a respectful and engaging manner.
- Ability to work in a team.
- Ability to maintain admin systems independently and accurately.
- Able to take responsibility for your own work and seek support where necessary.
- Highly organised at managing time and workload.
- Skilled in use of MS office applications including Word, Excel and Outlook.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is 17:00 on Monday 18 November 2024.
Interviews are expected to take place Tuesday 26 November and Wednesday 27 November 2024, though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
We are the University of Cumbria, for and from Cumbria and our localities, rooted in serving our communities, with people, place and partnership at our heart.
Now is a very exciting time to be joining us as we embark on a range of significant projects that deliver our "Towards 2030" strategy. The strategy focuses on making the most of our three most valuable assets; People, Place and Partnerships, to become a catalyst for economic well-being for our region, nationally and internationally.
We have a vacancy for a University Solicitor to provide high level specialist legal advice in the support of the delivery of the University’s strategy. With extensive experience in the provision of contractual and legal advice, you will take the lead on and manage a complex and varied workload, needing to build strong, productive relationships with stakeholders (at all levels) across the University and with external partners.
Your approach will be flexible and adaptable, and you will bring significant legal experience, knowledge, and skills across the areas of contracts and commercial, regulatory and compliance. You will manage the contract with the University's external legal advisors for matters where external input is required, ensuring that actionable advice is provided to managers across the University in an efficient and effective manner.
We welcome applications from lawyers looking to develop their career in-house in a unique environment. Whilst the focus of the role is commercial contracts, there are opportunities to get involved in providing wider legal advice to the University both directly and in managing the provision of specialist external advice.
We can offer the role as full-time or part-time, with the minimum being 0.6FTE.
We offer a comprehensive set of staff benefits which includes a competitive salary, 35 days holiday plus bank holidays, hybrid working in line with business need, excellent pension scheme with 8% employer contribution.
The client requests no contact from agencies or media sales.
All Souls is a vibrant church in the heart of London’s West End. Our congregation is large, diverse, and committed to following Jesus. Our campus is large too: four buildings around Fitzrovia and Marylebone, each with a unique blend of church ministry and venue hire. We’re seeking an Events and Venue Hire Coordinator who is both passionate about our church’s vision and can effectively run West One Spaces, our venue hire platform (for more information on West One Spaces, see our website here).
JOB PURPOSE
All Souls is blessed with the resource of space. Our first priority is to fill that space with Christian ministry, but when this isn’t possible we wish to generate income from it. We are seeking a motivated Events and Venue Hire Coordinator who will help us turn empty rooms into revenue and contribute to the financial sustainability of the church’s future.
This individual will have lots of freedom to develop and implement new ideas, collaborating with the larger Events Team to effectively steward our campus. They will work closely with an energetic and diverse team and will have lots of opportunities for growth and professional development. The eventual goal is for the role holder to manage most day to day operations for venue hire, and to have a substantive voice in the overall strategy of how we use our buildings.
RESPONSIBILITIES
- Business Development:
- Identify and pursue opportunities to hire All Souls' facilities, working strategically with the Events Manager to target under-used areas of our campus
- Assess current processes to help improve them for clients
- Work with the Events Team to ensure that venue hire and ministry remain appropriately balanced.
- Client Relationship Management:
- Cultivate and maintain strong relationships with clients
- Provide excellent customer service to enhance the reputation of All Souls as a venue.
- Uphold the visions and values of All Souls Church in interactions with clients
- Marketing and Promotion:
- Develop a marketing plan that promotes All Souls as a sought-after venue for events and work with the Communications Team and Events Manager to see it come to life
- Manage the website and promotion of West One Spaces, our external hire site
- Pursue new ideas and customers, actively seeking opportunities for our buildings.
- Financial Management:
- Work with the Events Manager to set sensible revenue targets and then work to achieve them
- Work with the Events Manager to envision a sustainable future for venue hire at All Souls and then develop and implement this vision.
- Coordination and Logistics:
- Oversee the coordination of events, ensuring smooth logistics and excellent execution.
- Attend events when necessary, providing an on-site presence for more complex hires. This may include some work outside standard office hours or on weekends.
- Compliance and Contracts:
- Understand and ensure compliance with all legal and safety regulations related to venue hire.
- Draft and negotiating hire agreements with clients for the Event Manager to review, and ensure safeguarding policies and risk assessment are in place when appropriate
- Working with the Finance Team to make sure invoices are sent out and paid in a timely manner
- Team Fit
- Work collaboratively with both the Events Team and the wider All Souls Staff to ensure that venue hire partners with other ministry objectives
- View their work as part of the larger picture of God’s kingdom
PERSON SPECIFICATIONS
Essential:
- A committed Christian, in sympathy with the evangelical theology of All Souls
- Have exceptional people skills and excellent communication, both with colleagues and with clients
- Be able to balance lots of different tasks and directives
- Flexible and adaptable as the needs of the team and the wider church shift
- Demonstrate integrity and honesty in their interactions
- Takes responsibility for projects and work to complete them
- Initiative and have strong problem solving skills
- Have experience in event coordination, sales, and/or venue management
Desirable:
- A good understanding of the events industry and venue hire practices
- Ability to contribute to achieving revenue targets
Applications
Closing date: Sunday, 17 November 2024 at 23.59
Interviews: From Monday, 18 November 2024
Start date: Subject to agreement
The All Souls Church family is diverse as the global body of Christ is diverse and as London is diverse. Applications are welcome from people from ethnic groups which are a minority in the UK.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 to the Equality Act 2010.
We can only consider applications from those who have the right to work in the UK.
Complete and submit the application form attached
Submit your curriculum vitae (no more than two pages)
Submit a covering letter explaining why the role is of interest to you and how you meet the person specification (no more than two pages)
We are looig for a new Chief Officer at Rainbow Haven
What is Rainbow Haven?
We are a small, well-respected and busy charity based in East Manchester. For over 20 years Rainbow Haven has provided a place of welcome, support and opportunity for asylum-seekers, refugees and other migrants.Putting diversity and inclusion at the heart of everything we do, people with lived experience of migration are centrally involved, as service users, volunteers, staff members and trustees.From its flagship information, advice and advocacy services to a range of wellbeing activities and classes, Rainbow Haven is there to support and empower people seeking to establish new lives in Manchester.
About the role:
Reporting directly to the Trustee Board, the Chief Officer will:
·Provide leadership, strategic and operational oversight of Rainbow Haven.
·(with the Trustee Board) Ensure the long-term financial sustainability of Rainbow Haven.
·Develop and oversee the delivery of high quality services in response to changing external and internal pressures.
·Ensure appropriate support for an experienced and committed staff team.
·Maintain effective partnerships and develop new partnerships across statutory and voluntary sectors to enhance the range, volume and quality of the services Rainbow Haven can offer.
About the person:
You will have proven experience of:
·Strategic organisational and financial development, oversight, reporting and evaluation.
·Developing and sustaining collaborative external relationships with funders and service delivery partners.
·Financial planning and fundraising.
·Overseeing delivery of front-line services.
·Supporting experienced and committed teams of staff and volunteers.
On our wish list:
·You’ll share Rainbow Haven’s ethos, values and commitment to our vision.
·You’ll have a proven ability to manage competing priorities and pressures.
·You’ll be well-organised, creative and flexible with a problem-solving approach.
·You’ll be a good listener, respectful of staff expertise and experience and responsive to their support and development needs.
·You’ll be a strong communicator and collaborator, whether engaging with colleagues, volunteers, service users or service delivery partners.
·You’ll have a positive, proactive attitude – you’ll understand the needs, challenges and opportunities of working in a small, fast-moving organisation.
This is a fantastic new opportunity to lead an established charity doing invaluable grassroots work with marginalised people that directly impacts their lives for the better.
See the attached document for details on how to apply.
Do not hesitate to let us know if you have specific requirements or need support to apply in an alternative format.
Closing date: 5pm Monday 25th November 2024
Are you passionate about making a real difference in people’s lives and address health inequalities?
Do you want to play a pivotal role in empowering individuals to take control of their health and wellbeing? If you're a motivated, compassionate individual with a knack for building connections and promoting positive life changes, this could be the perfect opportunity for you!
We’re excited to announce a fantastic opportunity to join our dynamic team in Southwest London. You’ll be helping to launch and shape an innovative Health and Wellbeing Coaching & Social Prescribing Service based at St Georges Hospital within the Red Cell Pain Management & Psychology department and you will be employed by Merton Connected - Merton Social Prescribing. In this role, you will be at the heart of a life-changing initiative, working with patients affected by sickle cell disease and thalassemia. You’ll be helping them connect to vital community services, manage their health, and reduce isolation.
About the Role:
As a Health & Wellbeing Coach and Social Prescriber, you will:
- Use your coaching skills to support patients in developing self-management strategies, achieving personal goals, abd improving their physical, mental and social health
- Help reduce clinical workload by linking patients with local non-clinical services such as social activities, education, housing, employment support, and more.
- Collaborate with multi-disciplinary teams and local agencies to build a robust referral network, ensuring patients have access to comprehensive support.
- Play a vital role in promoting the benefits of social prescribing and coaching to both clinical staff and patients, fostering a personalised care approach.
You’ll be joining a team committed to making lasting improvements in health and social outcomes, helping patients regain control of their lives, and offering support that goes beyond traditional medical treatment.
Key Responsibilities:
- Engage with individuals living with long-term health conditions and connect them with community-based services that address their holistic needs.
- Offer one-on-one coaching sessions, helping patients identify goals and build self-confidence in managing their health and wellbeing.
- Collaborate with local voluntary, social care, and health services to ensure a seamless patient experience.
- Promote awareness of the social determinants of health, such as housing, employment, and social isolation, and help patients overcome these barriers.
- Maintain accurate records of interactions and service delivery to contribute to evaluation and reporting.
What We Offer:
- The opportunity to be part of an innovative, growing service that has celebrated its 7th year of transforming lives in the Merton area.
- The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
- Ongoing professional development and training to stay up-to-date with the latest coaching and social prescribing practices.
- A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and wellbeing of the local community.
What We’re Looking For:
- 2+ years of experience in health coaching, motivational interviewing, counselling or a similar framework that supports individuals in making health, lifestyle and other changes.
- A strong understanding of personalised care, person-centred approaches, and the ability to support self-management.
- Proven experience working in multi-disciplinary teams across health, social care, and community settings.
- Excellent communication skills and the ability to build trust with a diverse range of people.
- A proactive and self-motivated approach, with the ability to work independently and collaboratively.
More information about the role | How to Apply:
- 21 hrs per week - 3 days - 9 - 5 pm - including Wednesday - Friday on site
- 1 year fixed term contract (with extension for another 11 months for the second part of the pilot; if the pilot is successful it might be funded for longer)
- £ 32,964 per annum pro-rata - plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities
- Closing date for applications:Tuesday 26th November 2024 (midnight)
- Please ensure that you fill in your application using the job specification headlines.
- Formal interviews will be held on Thursday 12th December 2024
- Applicants will be notified by email if they are to be invited for an interview a day before the interview date
Join Us:
This is an incredible opportunity to be part of a transformative service, where your work will have a direct impact on improving the lives of people living with complex health conditions. If you’re ready to take on a rewarding role in an innovative environment, we’d love to hear from you!
Please fee free to make enquiries about this role. Contact Marina, Kelly and Yvonne.
The client requests no contact from agencies or media sales.
Our ideal candidate will be a digital expert. You might have experience from the public, private or third sector or as a freelancer.
You will understand audiences and be a great writer for digital channels. You will be at home with the technical jargon of the digital world but be able to interpret and translate this for colleagues across the charity, cutting through piles of data to spot what is important.
This is a revamped, highly rewarding role, reflecting a renewed emphasis that we place on our paid media, and your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Already experienced in Special Education needs, delivering and facilitating youth projects and looking for a chance to make a big difference to the lives of learning disabled and autistic young people?
Ready to be part of a growing team at a community youth organisation based in Westminster?
We are Caxton Youth Organisation. We are a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people. Over the next three years and beyond, we will aim to reach more disabled young people and become more youth-led - and you could help make that happen.
There are many reasons why the work Caxton Youth Organisation does is important. At Caxton, we want to shape a more inclusive society free from disabling barriers where all young people can lead happy, healthy and more independent lives.
Our team of qualified youth workers and practitioners create a safe, welcoming and inclusive space in the community where disabled and autistic young people can make friends, learn new skills, build confidence, and be themselves.
We're a small charity but our work and impact is long-lasting and holistic. For everyone who works at Caxton, it's more than just a job. All the team want to make a lasting difference to the young people we work with. If this sounds like something you want to be part of then I hope you will consider joining our organisation.
The purpose of the role will be:
- To provide innovative, exciting and accessible youth work and youth projects to disabled young people aged 11-25 years old
- To support the running of girls group aged 11 – 25 years old
- To working alongside Caxton Youth Organisation colleagues to support children and young people from the Westminster community to run our youth programmes.
- To support the delivery of our holiday programmes; and residentials providing overnight disturbance cover where you will be responsible for our female member
Required skills, knowledge and qualifications
- A minimum of 1 years experience in the youth work sector.
- A minimum in Level 2 Youth Work.
- Excellent written and communication skills at all levels.
- A strong understanding of the principles of youth work as a distinctive practice of informal education and voluntary participation.
- A good understanding of inclusive practice including different communication methods e.g. Makaton.
- Advanced use of Microsoft packages.
- A good understanding of safeguarding and confidentiality.
- Is able to work as part of a team and to use own initiative.
- Is willing to travel and to work unsociable hours, including evenings and occasional weekends.
- A highly motivated and creative youth worker.
- Strong empathy and a person centred approach.
Desirable
- Experience of supporting learning disabled and autistic young people.
- To have a driving licence and ability to drive a minibus (including a D1 licence and MIDAS qualification).
- First aid training.
Essential Safer Recruitment Criteria
1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.
2. The candidate must be able to provide at least two relevant references prior to taking up the post
Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups’.
*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
Please note that interviews will take place on Tuesday 26th November 2024.
Please can you complete both a CV and a personal statement which shows why you would like to work at Caxton Youth Organisation and how you meet all of the essential criteria in the person specification. The closing date for applications is 9am on Monday 18th November 2024.
Please note that interviews will take place on Tuesday 26th November 2024.
Please note that applications that do not include a cover letter will not be considered.
The client requests no contact from agencies or media sales.
This is a unique opportunity for a highly talented children and families worker keen to make a big impact in Wallington (near Croydon). The role offers a significant stepping stone for career development as you will be able to develop and multiply the impact of our Pioneering ministries by training designated partner Estate churches across the Diocese.
This is a jointly-funded position made up of two roles.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview:
OneSky is seeking a highly skilled, motivated and organized individual to design, plan and implement fundraising strategy for the global partnership team and manage our corporate and foundation giving in Asia. You are an excellent communicator, have a track record in building and maintaining donor relationships and oversee a pipeline of funders based predominately in Hong Kong and Singapore. You will be an expert at cultivating new relationships and stewarding long term supporters. You will lead the global partnerships team and ensure each project or program meets proposal conditions and reporting expectations.
Job responsibilities:
· In collaboration with the Head of Global Development (overseeing individual giving) and under the guidance of the Chief Partnership Officer, work toward achieving OneSky’s annual funding goals.
· Design and implement OneSky’s foundation and corporate fundraising plan.
· Stay abreast of OneSky’s programs and priorities to identify opportunities to secure additional funding, to share updates with donors, and to engage donors in programmatic work.
· Maintain relations with OneSky’s current foundation and corporate funders via exceptional stewardship.
· Achieve opportunities for OneSky to submit proposals to foundation and corporate funders.
· Interact regularly with Programs, Finance, and MEAL staff across all countries to ensure accurate and consistent messaging and data in OneSky funding pitches, proposals and reports.
· Oversee the Director of Partnerships and collaborate to grow an extensive pipeline of prospective foundation and corporate funders.
· Oversee the Grants Manager to develop and submit competitive and compelling proposals, reports, budgets, and supporting materials by their due dates.
· Oversee the Grant Manager in utilising the grant management system in salesforce, ensuring grant reporting and monitoring schedules are maintained.
· Represent the organization at conferences and events as requested.
· Undertake any additional duties that may, from time to time, be necessary and compatible with the nature of this role.
Job requirements:
· Bachelor's Degree in a related field
· Over 10 years’ experience in generating income from individual, trust, foundations, and corporate partnerships
· Proven success in fundraising planning and implementation to secure high-level corporate and foundation giving to meet annual funding goals
· Excellent communication and relationship building skills
· Comfort working across multiple cultures and travelling
· Fluency in English, and proficiency in Chinese is an asset
Salary & Benefits:
Salary is competitive and commensurate with experience and includes excellent benefits.
OneSky is an equal-opportunity employer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
REDRESS is an international human rights organisation based in London and The Hague that pursues legal claims on behalf of survivors of torture in the UK and around the world to obtain justice and reparation for violations against their human rights. We empower survivors to access justice through human rights cases against governments, civil cases against individuals, and cases where we advocate for law enforcement bodies to prosecute perpetrators under the principle of universal jurisdiction.
Our approach is strategic, so that as well as representing an individual we target the policy reasons that enabled the torture to take place, by building a campaign that uses advocacy, community engagement, and communications to influence change.
REDRESS has undertaken a process of growth and modernisation over the last few years. You can find information about the organisation in the latest Trustees Annual Report. We are strengthening our processes to improve staff development, further enhance our diversity, build our survivor-centred approach, and ensure people with lived experience are part of REDRESS.
The Team
The Administrative Assistant will work within the operations team to support the smooth running of the London office including managing the office environment, managing suppliers, liaising with our IT support, and ensuring administrative tasks are completed efficiently. This role will also support REDRESS’ projects with administrative tasks including support with the delivery of events and organising travel.
Position Profile
The main responsibilities of the role are:
Events support: Assist with delivering internal and external events, including booking flights, hotels, catering, venues, checking VISA requirements, organising interpretation, preparing logistics, drafting forms.
Projects support: Assist with project tasks and support the delivery of activities to strengthen our ‘Community of Practice’ (partner NGOs globally) which includes support with workshops, surveys, follow-up, and newsletters.
Office operations: Support the effective operation of the office, including liaising with our IT providers and supporting staff IT requests, maintaining office supplies, opening and closing the building, helping to keep the office tidy and welcoming, assisting with visitors, and preparing for meetings.
General Responsibilities
The position will contribute to the work of REDRESS as follows:
Human Resources: Assist with the delivery of human resources functions, including the recruitment process. Assist with the recruitment and onboarding of new staff, fellows, and interns.
Financial operations: Support financial operations, including processing expenses claims and expenditure requests.
Managing enquiries: Deal with enquiries by phone, email, and post, and engage with colleagues to respond to them.
Health and Safety: Assist with health and safety assessments and any changes required as a result.
Wellbeing: Assist with the staff peer support group, wellbeing portal, and the social committee.
Database: Support to create and maintain our databases, including mailing lists.
Platforms: Support platforms including the website by uploading content and creating mini sites on Office365 platform.
Communications: Support the Communications team with social media when necessary.
Support to other departments: Provide general administrative assistance to staff, fellows, and interns.
The position is also expected to carry out such further duties as may reasonably be required from time to time by REDRESS.
Person Specification
This is an entry level position, and so we will consider candidates at the beginning of their career, with some relevant experience.
Essential Competencies
The successful candidate will need to have the following essential competencies:
· Educated to degree level and/or at least two years’ relevant experience.
· Relevant experience through internships, volunteer roles, work experience, educational work placements, or other practical experience.
· Excellent written and verbal communication skills in English.
· Excellent organisational skills: multi-tasking, attention to detail, flexibility, time-management etc.
Desirable Competencies
A strong candidate will also have other desirable competencies:
· At least two years' relevant work experience, preferably in the non-profit sector or in an international environment.
· A qualification in administration.
· Good working knowledge of Microsoft Office 365 suite of software, particularly Excel., and Microsoft Platform.
· Skills in a language other than English, in particular French, Arabic or Spanish.
Personal Attributes
To work for Redress, the candidate should have the following personal attributes:
· Happy to work collaboratively as part of a small and energetic team with a wide range of personalities.
· Highly efficient and organised, with an ability to multi-task, show initiative, solve problems, and take a hands-on role when necessary.
· Able to think and work strategically, creatively, and under pressure.
· Able to understand and support the aims, objectives and values of REDRESS and reflect them in all aspects of work.
· Able to work with survivors of human rights abuse with a range of specific needs.
Terms
Reporting. The position is part of the Operations team and will report to the Operations Manager.
Hours. This is a full-time position at 35 hours a week. Evening and weekend work may be required from time to time.
Location. The position is based at the REDRESS office in London.
Flexible Working. REDRESS is an “in-person” organisation and we value team work, but we have a flexible working policy which allows for working from home. This role is currently required to be in the office at least three days a week.
Salary. REDRESS has fixed salary scales, with annual cost of living increases, and the possibility of step increases with strong performance. This is an entry level assistant position, and the salary is £31,681 which is A1 on our salary structure.
Duration. The contract is for a fixed-term of 12 months, but is expected to be extended, subject to funding.
Start date. The position would start in January 2025.
Probation. There is a six-month probationary period.
Pension. REDRESS offers a pension contribution of 10% of salary.
Holiday. There are 25 days of holiday per year, in addition to UK public holidays. The office is also closed between Christmas and New Year.
Status. The candidate must have the right to live and work in the UK. Unfortunately, we cannot sponsor a UK immigration process for this role.
Interview process. We expect to do two rounds of interviews. We may ask candidates to complete a brief written test as part of the process but will provide information on that nearer the time.
· First round Interviews will take place on a rolling basis and will be on-line.
· Final round interview will take place on 27 November 2024 and will be in-person at our office in London.
How to Apply
Please upload to our recruitment portal a single PDF file with:
· A cover letter of no more than one page explaining (a) why you would like to work for REDRESS, (b) how you fulfil the personal specification for the role, and (c) how you will contribute to the diversity of REDRESS.
· Your CV or resume.
Please also complete the anonymous Diversity Monitoring Form. We use the information from the form to tell us about the diversity of the applicant pool for each of the positions that we advertise. We keep the conclusions of the analysis for our records, and the underlying data is destroyed three months after the recruitment closes.
Deadline: 19 November 2024
The client requests no contact from agencies or media sales.
Barnardo's are recruiting several practitioners to be involved in the delivery of an innovative project to introduce a new parenting intervention to address youth violence into the UK.
We are looking for enthusiastic practitioners with experience of working with young people and their families preferably within the context of serious youth violence. They should be passionate about improving outcomes for young people who are at risk of serious youth violence, through positive support of their parents. Your focus will be on working in a team to deliver the GEN PMTO programme (following full training). It is essential the integrity of the programme material is maintained so it will be crucial to attend all training and to abide by the course material outlines. Gathering feedback, outcomes and impact will be a central part of the role as this information will be pivotal in determining the impact of the programme. We need a strong, cohesive team who are positive and open to trailing innovative ways of working with parents that will improve the outcomes for young people.
At Barnardo's we believe every child has the right to a fulfilling life, to realise their potential and to have a positive future. Working in partnerships, we focus on building stronger families and improving family bonds.
The post holders will deliver the programme to groups of parents in two identified boroughs in London to determine if the programme is effective in the UK.
Hours worked: the 37 hours a week will be worked flexibly across the week. The role may include some evening and weekend work.
Where is it based: This is a London based job and travel around London will be expected. There may be some home-based days for administration tasks. There are two boroughs identified for the project at this time.
Salary: The salary band will be £28,565, to £32,647 (dependent on experience)
Length of contract: We are recruiting the roles as permanent contracts. The project is expected to run from July 2023 to March 2026.
Interviews: We will be shortlisting and interviewing prior to the advert closing date and will close the advert once all the positions have been filled.
Opportunities this role offers:
- To be involved in the first trial of a highly successful project into UK
- To make a significant difference to the lives of children and young people by building strong bonds within families
- To have a challenging and rewarding job
- Intensive training of this successful project with the considerable learning and development this provides.
- A supportive working environment and management team
Requirements for this position are:
- A relevant professional qualification such as Social Work, Youth Work, Probation, Health, Education or degree level with relevant experience
- An enhanced DBS check is required for this role (payable by Barnardo's)
- The successful candidate will enjoy trialling new programmes and will be a proven solution based, positive leader.
- No prior knowledge of the programme is necessary as full training will be given which have to be attended.
- Travel across London to deliver sessions and to ensure good relationships with the team is essential alongside minimal home working for administrative tasks
Please see the attached person and profile specification for the essential criteria relating to this post and the additional information sheet for more specific details and qualification requirements.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which should be in place by 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Business Development Co-ordinator – 18-month Fixed Term Contract
Location: Oxfordshire
Salary: £18,285 (actual based on working hours)
Hours: 20
Job Type: Part time
Contract Type: Fixed Term Contract
Key Purpose:
The Business Development team leads and co-ordinates pilot service projects for RABI and runs the mental health training programme.
This role would include helping facilitate the day-to-day running of the mental health training programme and its development and expansion, as well as the integration into the new CRM system.
The role will involve an element of cross departmental working, to ensure both the smooth running of the service, but also the development of it to ensure it reaches its full potential.
Implementing relevant procedures and processes, revising and facilitating continuous improvement will be key to the success of the role, with a focus on reporting and integrating the service into the CRM.
Building and maintaining successful working relationships both internally and externally and ensuring the highest standards of service delivery are essential to the role.
Key Responsibilities:
- Day to day management and delivery of RABI’s mental health training.
- To collect and track data on the effectiveness of the mental health training, and impact reporting.
- Work to develop RABI’s mental health training service to maximise its impact and effectiveness across the wider farming community.
- To integrate the mental health training service from booking through to invoicing and reporting, within the CRM system, to ensure all data is captured, relationships managed, and reporting provided.
- To support the delivery of new projects and pilots as required.
- To support the Business Development team in developing policies and processes to ensure the smooth running of the department.
- Be an ambassador for Business Development internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
- Undertake any other responsibilities commensurate with the post which management representatives may require.
Person Specification:
Essential
- High computer literacy and technical skills including the use of Microsoft Office programmes, databases and CRM systems.
- Preparing data and samples to support with Departmental and Organisational reporting.
- Good ability to manage feedback and data reporting skills.
- Excellent communication skills and ability to understand and translate complex information to a variety of audiences.
- Negotiation and influencing skills and the ability to work with people at all levels with tact and diplomacy.
- Excellent organisation skills and the ability to manage own workload and priorities.
- Affinity with the goals and objectives of RABI.
- Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.
Desirable
- Farming background or knowledge of the farming community environment.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
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Are you looking for a new challenge? Are you keen to develop your influencing and sales skills to help Chapter One attract and unlock corporate partnerships for the benefit of struggling young readers?
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Many children fall behind with reading simply because they lack the opportunity to practise: Chapter One works to ensure that every child has 1:1 reading support at the time they need it most. We have a vision of a world in which all children have the literacy skills they need to thrive.
Our unique Online Reading Volunteer programme currently supports about 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We set ourselves ambitious targets. We want to support 3,900 children by 2025/6 and this Business Development Officer role, with responsibility for building new corporate partnerships, will be crucial to ensuring that we have sufficient volunteers to achieve this target.
We are seeking a proactive, energetic and enthusiastic individual to be an integral part of a Corporate Partnerships team which aims to maximise corporate income, acheive volunteer targets and and take Chapter One into new regions across the UK. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position, but we do need someone who is within two hours travelling distance of London, Manchester and Leeds and is able to travel to occasional meetings and events.
As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are from Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter. Your covering letter (maximum 1 side of A4) should:
1) Share your relevant experience as per the job description for the role, including clear examples.
2) Tell us about a partnership that you have initiated or developed and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every
opportunity to shine and to show us your talents—please let us know if there is anything we can do to make
sure the assessment process works for you.
The client requests no contact from agencies or media sales.
We are looking for an experienced Grants Fundraiser to join our highly successful Grants team at an exciting time for WWT.
Grants Fundraiser
Location: Slimbridge/Hybrid
Salary: £31,680.00 per annum
Vacancy Type: Full time, permanent
Function: Fundraising
About The Role
As Grants Fundraiser you will manage a wide funder portfolio of charitable trust, statutory and Lottery grant partners, with a combined value in excess of £1M and supporting a range of high-impact and innovative UK and international programmes.
The Grants Team make a major contribution to raising critical funding for high-impact and innovative conservation, education and community-focussed programmes in the UK and internationally, raising in excess of £3M p/a. This is an exciting opportunity to maximise the potential of key relationships with a range of grant funders. The successful candidate will help influence the development of key projects to ensure projects are aligned with strategy and create compelling funding proposals.
The role is a permanent full time position, working 37.5 hours per week, Monday to Friday. The role is based at our Slimbridge office and suitable for hybrid working, with around one to two days a week required in the office. Occasional travel will be required to sites or funder meetings, so a driver's licence is desirable.
About You
Our ideal candidate is
- Someone seeking an opportunity to advance their experience in grants fundraising
- A grants fundraiser with experience of securing six figure grants
- A career fundraiser who is resourceful, self-motivated, determined, well-organised and creative with strong communication and numerical skills
- Someone with experience of working with a range of funders, such as charitable trust, statutory, Landfill Community Fund or Lottery
You will bring
- Strong relationship management skills and a confident, professional and collaborative approach to working with internal and external stakeholders
- The ability to write high quality, compelling applications to secure funding for projects and a thorough, organised approach to compiling impactful reports and processing complex claims
- A passion for fundraising and the transformational impact of grant funding to deliver organisational ambitions.
If this sounds like you then click apply. We would love to hear from you.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 20/11/2024
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.