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Support Services Manager
As the Foodbanks Support Services Manager you will be delivering the foodbanks advice services, managing the relationships with partner organisations referring to the Foodbank and managing and developing the the Foodbank’s school & family support activities.
Key Responsibilities
- You will be responsible for the orientation of new organisations who will be referring to the Foodbank and the delivery of high-quality training on the referral process to all partners as needed.
- Through regular engagement with those organisations, you will forge strong relationships to ensure they provide an advice-first approach, maximising the level of help local people get before being referred to the Foodbank.
- You will develop, monitor and co-manage a team of volunteer signposters who provide support to the Foodbank’s clients
- You will manage the Foodbank’s Family Engagement Lead, working in and with local schools
- Working closely with the Cirencester Foodbank’s Citizens Advice team and their Citizens Advice manager, you will ensure Foodbank clients are prioritised in obtaining further advice, monitoring the advisors’ caseloads and ensuring regular reporting
- Ensure that Foodbank clients are consulted and feedback gathered to make our services efficient, helpful, relevant, and respectful. Additionally, collect stories from clients to help illustrate the charities impact, issues that lead people into food poverty and enable further advocacy.
- Maintain the Foodbank’s client database with details of support provided
- Produce reports to agreed deadlines
Key Skills and Personal Attributes:
- With excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective partner organisations to share the Foodbanks vision to end the need for Foodbanks.
- You will have strong IT skills which will enable you to take advantage of the Foodbanks database, project and team management systems
- You will have experience of setting, managing and reporting against Key Performance Indicators
- You will be tenacious and able to embrace, innovate and shape the role and the Foodbank’s support service.
- You will be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds
- You will be organised, proactive, and a self-starter who is able to self-motivate.
- Previous experience in support and advice provision (i.e. Citizens Advice, Social Prescribing, Social Work, etc.) would be beneficial
We don’t think anyone in our community should have to face going hungry, so we provide food and advice to ensure people do not have to.
The client requests no contact from agencies or media sales.
Trauma Foundation South West (TFSW) is seeking a half-time Director of Operations at an exciting period of growth for our small, but well-established and loved charity.
Responsible to: Board of Trustees
Contract: Permanent Part Time, 6 months’ probation period
Working hours: 0.5 FTE/17.5 hours pw (occasional evening/weekend working)
Location: Flexible work from home with travel to Bristol as required (about 4 times a year)
Salary: Salary £38,850 (£19,425 pro rata)
Benefits: NEST pension, 25 days annual leave (pro rata) + bank holidays (pro rata); flexible working from home. Access to TFSW training programme.
About TFSW
We provide free, long-term psychotherapy to traumatised asylum seekers, refugees and trafficked people in Bristol; and professional training and supervision to individuals working with traumatised people in the Southwest and nationally.
We are a warm, welcoming team with a strong commitment to staff wellbeing and personal development and core values of compassion, collaboration and courage.
TFSW are part of a healing, welcoming and supportive community for traumatised refugees across the Southwest and have an ambitious vision to be a centre of excellence in our areas of specialism so that people get the support they need. In the past few years, we have made a successful transition from being volunteer-led to being a professionally-led charity with increased funding, staff and clients and the foundations laid for the next stage of growth.
The Director of Operations is a critical role, ensuring the charity is effectively run while leading on the fundraising and development that will enable TFSW to further grow our reach. We are seeking an experienced leader to rise to this challenge, someone who will enjoy working across all aspects of the organisation, effectively balancing the day-to-day operations of the charity with a strategic and ambitious mindset. If you are enthusiastic about the work we do, share our values and would love to bring your experience to a charity looking to consolidate then expand our reach across the Southwest, we’d love to hear from you.
We believe that diversity is a strength, and the more perspectives, voices and experiences we can bring to our work the better. We particularly welcome applications from people with lived experience relevant to our work as well as people from all marginalised groups, communities and backgrounds. We are committed to supporting you in your application; if you do not meet all the requirements of the role and feel you have other relevant experience we would love to hear from you. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process please do get in touch.
(For the full job description and person specification, please read the attached document).
We improve mental health in people fleeing torture, oppression and war and those who work with them.
The client requests no contact from agencies or media sales.
About Results
Results’ mission is to create the public and political will to end poverty, by enabling people to exercise their personal and political power for change.
Results is a movement of passionate, committed people. Together as staff and grassroots activists, we use our voices to influence political decisions that will bring an end to poverty. Our advocacy is built on global solidarity, partnership and shared empowerment. This is crucial to challenging the racist, colonial and oppressive narratives that have underpinned development and that help to both create and maintain poverty. We prioritise specific issues on which we can have the most influence to achieve progress, including health, nutrition and education.
Supported by our Campaigns Team, within which this role sits, our network of grassroots campaign groups and individual volunteers across the UK regularly take advocacy actions on specific issues on which we seek to make lasting change. Our aims are to mobilise resources, change policies, and create the public and political will to bring about the end of poverty.
About the role
As Campaigns and Communications Officer, you will play a key role in building the profile of Results UK, and using communications to support the development of successful campaigning activities for our grassroots advocates. You will have at least a year’s experience within the broad field of campaigning and communications, excellent written English, awareness of how written and visual communications can support organisational values, and experience of managing digital communications. This role will work across issue areas and contribute to advocacy through effective public messaging via our website, social media and publications.
This role is available 5 days per week on a permanent basis and will provide good opportunities for further developing your communications, campaigning and advocacy skills; gaining a deep understanding of international development issues; and experience of using communications to support the achievement of advocacy goals. We are looking for candidates with a keen interest in and passion for international development and for overcoming poverty, inequality and oppression.
Key responsibilities
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Support the development and delivery of our monthly cycle of grassroots campaigns through effective communications, including regular emails, campaign materials and conference calls.
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Work closely with colleagues in the Parliamentary Advocacy and Policy Advocacy Teams to plan campaigns and communications activities in line with our advocacy strategies.
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Work with the Head of Campaigns and other staff to support the delivery of events such as the annual Results National Conference and other advocacy and training events.
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Lead on the development, delivery and monitoring of Results’ social media engagement, and manage our day-to-day social media outputs to ensure a strong contribution to our advocacy messages.
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Manage and monitor the Results website and create content, including action materials, social media assets, campaign newsletters and fundraising content.
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Coordinate the design and production of Results publications to ensure quality control and a consistent house style in line with branding guidelines, including commissioning consultants where appropriate.
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Support colleagues, including by running training sessions and communications advice on best practice, to ensure that Results communications reflect our values, give voice to the experiences of people living with poverty and inequality, and promote our work to end injustice, exclusion and oppression.
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Represent Results in various public coalitions and platforms as agreed with the Head of Campaigns.
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As necessary, coordinate production of press releases and deal with media enquiries, supporting the briefing of spokespeople as appropriate.
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Contribute to the effective monitoring and evaluation of our campaigns and communications work in support of grant management and reporting.
Person specification
Essential criteria
Skills and Experience
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At least 1 year’s proven experience helping deliver successful public campaigns through effective communications approaches.
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Experience using social media, marketing and conferencing platforms to deliver campaigns and communications objectives.
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Experience developing digital content including social media assets.
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Excellent English language and copy-editing skills with the ability to produce content for a range of audiences.
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Strong collaborative skills, with an ability to work with people across a wide range of functions and perspectives.
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Experience of managing projects and managing set budgets.
Personal attributes
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A passion for elevating the voices of people affected by poverty issues and for opposing injustice and oppression, and a commitment to equality, diversity and inclusion.
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An understanding of how to engage diverse audiences in advocacy.
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Good understanding of international development issues and the UK international development campaigning landscape.
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Proactive and organised, with a high level of attention to detail and the ability to balance multiple priorities and to set and work to competing deadlines.
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A good team worker who enjoys supporting others and working together for common objectives.
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Enjoys supporting campaigners and volunteers.
Desirable criteria
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Experience of media work.
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Experience of producing visual content and managing designers.
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Experience of representing organisations and working in coalitions.
Equality, Diversity and Inclusion
At Results UK, we believe that equality, diversity and inclusion should be the norm. As well as this being an issue of equality and fairness, we recognise that diverse and inclusive organisations are some of the most productive and impactful.
We are aware of the under-representation of certain groups and communities in our sector. These include – but are certainly not limited to – people of colour, people living with disabilities, refugees and people from lower socio-economic backgrounds. We want to change this and are committed to playing our part. As a committed equal-opportunities employer, we actively welcome applications from people from a wide range of backgrounds, skills and abilities, recognising the value that these different perspectives bring to our organisation.
Terms and Conditions
Starting date
The position is available immediately.
Salary
This role is graded at Results Professional Level 2 with a salary of £32,142 per annum.
Hours of work
This is a full-time post with a working week of 35 hours (excluding breaks). These hours will be worked as agreed with the line manager but some flexibility may be required. There is no paid overtime, but Results UK has a TOIL policy for all staff.
Line manager
The line manager for this role is the Head of Campaigns.
Annual leave
25 days pro rata per annum, plus bank holidays, increasing by one day per year of service to a maximum of 30 days.
Length of contract
This is a full-time permanent position.
Notice period and probationary period
The employee will have a probationary period of three months: during this time the notice period is one week. After the probation period: 6 weeks.
Other Benefits
Staff joining Results UK are automatically enrolled in our company pension scheme unless choosing to opt-out. A legally mandated minimum employee contribution applies, and all employee contributions to pension are matched 1:1 by Results up to a maximum of 5% of gross salary. Staff may receive a tax-efficient loan for the purchase of a bicycle, through which the final price of the cycle is lower than on the market. Staff may receive a loan for the purchase of a travel season ticket.
Location
The post is based at Results UKs’ office at The Chandlery, Unit 702, 50 Westminster Bridge Road, London SE1 7QY.
Currently, most Results UK staff are combining working from home with coming into the office 2 days a week. This is open to negotiation.
Travel
The post holder must be able and willing to travel occasionally within the UK.
Full personnel policies are available on request.
All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verifying that you are eligible to work in the UK before you start work, as per UK Government guidelines.
Associate Director of International Programmes & Impact
Location: HQ - Godalming, UK (Hybrid flexible working available, with at least 2 days in the office per week)
Job Type: Full-time; Permanent
Salary: £65,000 - £70,000 (Depending on Skills, Experience and Location)
Help transform billions of lives. Including yours.
Compassion in World Farming International is a leading global farm animal welfare organisation campaigning to bring an end to factory farming and to implement the highest animal welfare standards in Europe and beyond. We lead a growing worldwide movement of people concerned about how industrial agriculture mistreats animals, wastes precious resources and utterly fails to meet the needs of the planet’s inhabitants.
About us
With headquarters in the UK and offices in France, Italy, the Netherlands, Poland, Belgium and the USA, we are the leading animal environmental organisation working towards a nature positive, compassionate and free of animal cruelty world. Our campaigns focus on fixing the broken food system, ending factory farming, and delivering a world that is nature positive for animals, people and planet. Our supporters and partners throughout the world help us deliver on our mission.
About the role
As the Associate Director of International Programmes & Impact, you will lead the development and delivery of Compassion in World Farming’s international programmes, working closely with our global network of country offices and key partners. This senior leadership role focuses on creating meaningful change in food systems and advancing animal welfare by ensuring our campaigns and advocacy efforts are impactful, well-coordinated, and strategically aligned.
As part of this position, you will support the work of our international affairs to ensure that our international work is impactful in its reach, by ensuring our national work is sufficiently aligned with our international advocacy.
Engaging with international institutions such as the United Nations, you’ll represent Compassion at the highest levels, advocating for systemic policy changes that align with our mission. The role also involves developing robust systems for monitoring and evaluating our impact, ensuring we deliver measurable results that benefit animals, people, and the planet.
This position is ideal for a strategic thinker and inspiring leader who is passionate about transforming food systems and building a more compassionate world.
About you
To excel in this role, you will need to have significant experience in leading international programmes and policy advocacy within a complex, global organisation. You will be skilled at managing and motivating diverse teams across different regions, ensuring that efforts are well-aligned and focused on achieving impactful outcomes. Your ability to think strategically and manage resources effectively will be key in driving the success of Compassion in World Farming’s international initiatives.
You will need to have a strong understanding of the global political landscape, with proven experience in influencing policy at national and international levels. A confident and effective communicator, you will be comfortable representing Compassion externally, engaging with high-level stakeholders, and building strong partnerships.
Most importantly, you will need to have a deep passion for animal welfare and food system transformation, with a commitment to driving real change in the fight against factory farming. Your leadership and vision will play a crucial role in creating a more sustainable and compassionate world for animals, people, and the planet.
Why Join Us?
By joining Compassion in World Farming, you’ll be part of a passionate and dedicated team working to drive global change. You’ll have the opportunity to lead impactful campaigns and shape policies that make a real difference for animals, people, and the planet, all while contributing to a compassionate and sustainable future.
Join us on a collective mission to shape a compassionate future for farm animals worldwide, while experiencing a workplace that truly cares for you:
- Enjoy an enhanced annual leave of 25 days per year, along with bank holidays
- Free onsite parking at HQ
- Optional savings schemes
- Embrace a fulfilling career that prioritises your well-being, while also enjoying excellent development opportunities
- Flexible, hybrid working model
- A defined Contribution Pension Scheme
To Apply:
If you are passionate about animal welfare and have the skills and experience to excel in this role, we would love to hear from you. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job description. Please note that we reserve the right to commence interviews on a rolling programme, so we encourage you to submit your interest.
Interview Process:
- 1st stage Interviews via Teams
- 2nd stage Interviews in person at HQ (Godalming, Surrey)
No Agencies please.
Please complete the online application form and upload your CV and covering letter outlining how you meet the person specification detailed in the Job Description.
Compassion in World Farming International is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and experience, and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
To comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK.
REF-219002
We're looking for an enthusiastic individual with project administration experience, or experience of supporting complex processes, to join us as Governance, Risk and Policy Officer (internally known as Governance, Risk and Policy Senior Associate) on a permanent basis.
You'll be responsible for supporting the day-to-day management of our governance, risk and policy systems, ensuring Ambition is well-positioned to deliver on its refreshed, long-term strategy. You'll also provide administrative support to leaders across the organisation and thrive in a busy, dynamic environment.
Who are Ambition Institute?
A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success.
At Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time.
That’s how we’ll make sure every child gets a great education and the best possible start in life.
- We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
- We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
- We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement.
This is an exciting time to join Ambition Institute. In the past few years, we have grown to become the biggest provider of professional development for teachers and school leaders, with around 1 in 10 participating in one of our programmes. We are proud of the way in which we are contributing to tackling educational disadvantage and are looking for an individual who is equally as enthusiastic about our mission to join the team.
We would like you to:
- Work closely with the Governance, Risk and Policy Managers to drive and support projects that rationalise and/or improve our governance, risk and policy systems
- Develop and own efficient administrative practices to ensure the effective delivery of business-as-usual processes
- Contribute to the development of supporting resources, such as guidelines, templates, and training materials, to facilitate the adoption of best practices across the organisation
- Manage logistical arrangements for internal and external events, including meetings, away days and residentials.
Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the Governance, Risk and Policy Manager. In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition.
Skills, Knowledge and Experience
To succeed in this role you'll be proactive, detail-oriented and possess strong organisational skills. You will excel at building productive working relationships with colleagues across the organisation, including in a hybrid working environment.
Knowledge or some exposure of governance, risk or policy would be beneficial.
If you are someone who thrives in a busy, dynamic environment and this role has sparked some interest, we'd love to receive an application from you.
What’s in it for you….?
- Competitive annual salary
- Professional development for all staff
- 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
- Employer pension contribution of 11%
- Agile, hybrid working culture, so you can manage when and where you work
- Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
- Blind recruitment process to ensure equality and fairness in our hiring
- Enhanced maternity pay after a year’s service
- Shared parental leave package
- Access to free, confidential 24/7 wellbeing and support line
- Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
- Work-from-home technology package to support hybrid working
- Interest free season ticket / bike loans
We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:
You should apply for this role if:
- You care deeply about educational disadvantage and being part of an organisation that challenges inequality
- You have a good work ethic and strive to make a difference in the job you do
- You always give maximum effort to understand and meet the needs of our partners and participants
- You always have a great attitude so we “can do” for all our colleagues, partners and participants
- You are open to feedback and learning because we want to keep getting better
- You work with your initiative to bring new ideas and a fresh perspective
- You are well organised and can prioritise work that will have the greatest impact
You'll love working at Ambition if…
- You want a career with a person-centred organisation with a cause at its heart.
- You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
- You enjoy working in a fast-moving workplace, with a great support structure around you
- You would like to grow with an ambitious organisation as it progresses over time
- Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.
How to apply…
Applications will be considered for all office locations.
All applications must be received by the closing date 23:59 on 20 January 2025. Interviews are expected to take place week commencing 3rd February. Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.
Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.
As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
The client requests no contact from agencies or media sales.
Adult Training and Development Manager
We have an exciting opportunity for an Adult Training and Development Manager to design and deliver engaging learning experiences for parents and communities and manage a team of Tutors.
Do you want to work for a parent friendly award winning charity dedicated to providing mentoring, training and support for parents and carers of children around Islington?
Position: Adult Training and Development Manager
Salary: £37,000 per year full time equivalent
Location: London-based with occasional travel within the borough
Hours: 28 hours per week: term time only (working 1 week during the summer holidays, that can be taken back during term time)
Closing Date: Monday 27th January 2025
About the Role:
As Adult Training and Development Manager, you will be instrumental in delivering impactful workshops and group learning sessions to parents. Working within a diverse community, you’ll develop engaging educational programmes tailored to parents' needs, fostering personal growth and skill development. You’ll collaborate with community partners, facilitate workshops, support community-led projects, and assess learner progress to ensure quality education. This is a hands-on role, ideal for someone passionate about empowering others.
Key Responsibilities:
• Manage a team of Tutors
• Design and deliver workshops and group learning sessions for parents
• Develop tailored training materials and resources for parent groups
• Support parents in delivering community research and presentations
• Collaborate with partners to share best practices and enhance programmes
• Conduct assessments, evaluations, and produce reports on learning outcomes
About You:
You will need to be an experienced adult educator with a background in working with diverse groups. Your strong communication and organisational skills will enable you to engage effectively with learners, adapt to their needs, and inspire confidence. Experience in community development and a solid understanding of safeguarding are essential.
Key Skills & Experience:
• Minimum Level 4 qualification in adult learning tutor training course
• Experience in planning and facilitating adult learning sessions
• Proven experience in group facilitation and working within diverse communities
• Understanding of safeguarding practices and issues faced by parents
• Ability to develop creative and engaging educational materials
About the Organisation:
The charity is dedicated to supporting parents to realise their potential and make a difference in their families and communities. Through training, group sessions, and community-led initiatives, they empower parents to build skills, confidence, and resilience. As part of the team, you’ll have the opportunity to work in an inclusive, community-driven environment focused on meaningful impact.
Other Roles You May Have Experience of Could Include: Community Education Tutor, Training Manager, Training and Development Manager, Adult Learning, Training and Development Officer, Adult Training, Group Facilitator, Training Performance Manager, Learning Mentor, Tutor, Adult Learning Skills, Skills Sessional Tutor, Teacher, Adult Learning Support Facilitator, Family Support Practitioner, etc.
The Service Manager will oversee the delivery of tailored support services for those experiencing homelessness in County Durham.
You will ensure effective management of community homes and dispersed properties, supports companions’ welfare and development, which maintains compliance with safeguarding, contractual, and Health & Safety standards.
The role includes leading a dedicated staff team, developing person-centred pathways, and supporting community reintegration, making a significant impact within a growing, values-driven charity. The post holder will work closely with the implementation and project team at Emmaus North East and colleagues at Durham County Council and other partners to ensure those experiencing homelessness receive the highest quality support.
Important Information
How to Apply: You can visit our website to download an application pack, application form and equal opportunities form. If you have any difficulties accessing these documents please get in touch with us.
Closing Date: 27/01/2025, 12pm | Hours: 18.5 Hours Per Week | Salary: £17,500 (FTE £35,000| Period: 3 Years*
Please note: full-time hours may be available for this role.
Got a question?
If you’d like an informal chat about this role, please email the SHAP Team with the subject heading ‘Recruitment – Service Manager.
About the Single Homeless Accommodation Programme (SHAP)
Emmaus North East is proud to deliver the SHAP service, on behalf of Durham County Council (DCC). This innovative service responds to the pressing need for a holistic support model that provides a pathway of provision for individuals experiencing homelessness.
SHAP is designed to offer flexible, person-centred support alongside appropriate accommodation. Its ultimate goal is to guide individuals towards independent living. The service addresses gaps in existing provision, ensuring that those who might otherwise be left without suitable support can access the tailored assistance they need.
About Emmaus North East
Emmaus North East is a regional homelessness charity with a difference – offering more than just a bed for the night to individuals who have experienced homelessness and social exclusion.
As part of a network of Emmaus communities across the UK, Emmaus North East provides a stable home for as long as needed, meaningful work experience within our social enterprises, access to funded training, and a real opportunity for the people we support to rebuild their lives and regain independence.
In the North East, our Companions contribute to the community by working in our social enterprises. These include house clearances, stock collection, merchandising in our charity shops, running our community launderette, and creating bespoke items from recycled wood in our workshop.
At Emmaus North East, we believe in empowering our Companions by fostering autonomy and providing a transformative path to recovery. We welcome people from all walks of life, understanding that homelessness has many causes.
With our new programme in County Durham, we are proud to extend our mission of creating lasting change and supporting individuals across the North East.
*We anticipate posts starting during February/March 2025 however start dates may change as a result of delays within pre-employment checks and changes to the project timeline.
Starting Date: April 2025
Contract type: Full-time and open-ended
Salary: London: 57’400 GBP; Delhi: INR 3,042,400; Lahore: PKR 6,77,600; Abidjan: 43,200 EUR, all commensurate with relevant skills and experience
Location: London, Delhi, Lahore, Abidjan
Application closing date: 5 February 2025
Background
Better Cotton is the world’s largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive, while protecting and restoring the environment. In challenging times, we are meeting the challenge head on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world’s cotton is now grown under the Better Cotton Standard. We have united the industry’s stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better.
The Better Cotton Growth and Innovation Fund (Better Cotton GIF or the Fund) is a global programme designed to support Better Cotton in achieving its goals and reaching cotton farming communities that need the most support. The focus of the Fund is field-level investment. The Fund invests in sustainable farming practices, training and capacity building, data collection and research to benefit farmers, farm workers and the environment.
About this role
As Grants Manager you will work closely with a portfolio of implementation partners that the Better Cotton GIF funds. You will assess applications for funding, review project reports, manage the Fund’s relationship with these organisations and, together with the Programmes team, play a key role in recommending what funding and support should be committed to them. The ideal candidate will have lived in South Asia or Sub-Saharan Africa or visited them extensively. If you have a particular expertise in gender, climate change, soil health, pest control, or smallholder livelihoods, that would be an enormous advantage.
This challenging role offers excellent opportunities for personal and professional development, together with a competitive benefits package.
Responsibilities
Collaborate with Better Cotton GIF team to manage GIF grant-making workflow and calendar, including:
- Coordinating application processes, including managing incoming grant proposals.
- Assessing grant applications to the Better Cotton GIF– analysing the quality and potential impact of proposals and organisational viability; obtaining appropriate advice and references; reaching a judgement or recommendation for submission to the Field Impact and Investment Committee and handling relationships throughout the process until the application is either successful or declined.
- Supporting regular meetings of the Field Impact and Investment Committee which is responsible for approving the investment portfolio.
- Preparing and sending funding agreement letters to grantee partners
- Managing and monitoring grants, through the review of reports and project visits, to ensure their effectiveness and delivery against project design and targets.
- Support programme partners to innovate, introduce new solutions to challenges and deepen the impact of their projects
- Ensure project budgets are developed and spent appropriately and in-line with project plans
- Maintain the GIF grant management database: Ensuring that all grant and grantee information is entered consistently and accurately. Generating reports and dashboards for the programme and finance teams. Regularly proposing ways to better track grants, budgets, and managing the database.
- Collaboratively evaluate, develop, implement new and refresh ways of managing the Fund’s workflows, processes, policies and procedures to improve efficiency and accuracy.
- Capturing and analysing information on the delivery of programmes and reporting on progress to the relevant stakeholders.
- Work closely with the Better Cotton country team Programmes teams to support their relationships with GIF funded partners, through coordination around grant management and programme review processes.
- Support the Monitoring and Evaluation team to ensure that MEL processes and frameworks are effectively used with partners, and learnings integrated into programme implementation. Support the delivery of project baseline and endline evaluations.
- Keep abreast with developments in the cotton/environment sectors to inform the Fund’s future grant programmes.
Each Grant Manager also takes responsibility for one of the smaller sub funds and one or more other areas of work according to interest and/or need, for example, livelihoods or gender, or workers
The role is expected to evolve in line with Better Cotton and GIF priorities.
Profile
The selected candidate will have the following skills, knowledge, and experience:
Skills, Knowledge and Experience
Essential
- Degree in Agronomy, International Development, Anthropology or other relevant subject, or equivalent work experience
- Considerable project/grant management experience gained in the not-for-profit sector
- Experience of rural development, gained through project or grants management of projects in SS Africa or South Asia
- Effective in developing relationships with organisations at all levels – and with the personal credibility, communication and analytical skills to provide advice and support on the challenges they face
- Cross-cultural understanding and perspective and the ability to communicate with, and learn from, a wide range of partners and colleagues
- Resourceful and proactive, with initiative and a problem-solving disposition
- Good understanding of logframes, other project design tools, and project MEL
- Experience reviewing budgets and financial reports
- Proven track record of an organised and methodical approach to work, combining numerical accuracy with attention to detail and an ability to meet deadlines
- Strong IT skills, including word processing, use of spreadsheets, use of databases to process information and electronic communications.
- An ability to work creatively and flexibly in a small team, supporting other colleagues, and with a strong personal commitment to learning and improvement
- Fluency in written and spoken French
- A commitment to the aims of Better Cotton
Desirable
- Expertise in smallholder agriculture
- Experience of providing support to partners on organisational development
- Experience of communicating with donors and reporting on grant use
What we offer
- Competitive salary
- Hybrid working – Two to three days/week in the offices central London, Delhi, Lahore or Abidjan
- The opportunity to work from anywhere in the world for up to one month per year
- Flexible working, with core hours from 10 am to 4 pm local time
- Continuous learning and development
- 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 discretionary days off over Christmas/year end period.
- Enhanced parental benefits
- A warm, positive working environment where everyone is valued
- The opportunity to make your mark and make a difference.
Working arrangements
The position is full-time (40 hours per week) and will be based in the London, Lahore, Delhi, or Abidjan offices. Better Cotton offers flexible working, with core hours being 10 am – 4 pm and the option to work from home one day per week.
The position will require some travel to countries funded by the GIF (approx 20 days/year). These currently comprise: India, China, Pakistan, Turkey, Mozambique and Mali (possibly Côte D’Ivoire).
Applications
Interested applicants with the required attributes are asked to send a detailed CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 05.02.2025 via this link.
In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.
About Better Cotton
Better Cotton is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world’s cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.
About our Values
The post holder will be expected to operate in line with our workplace values which are:
- Trustworthy (including honest, transparent, credible)
- As having Integrity (including responsible, authentic)
- Positive (including problem-solving, pragmatic)
- Engaging (including adaptable, inclusive, holistic)
- Daring (including courageous, innovative, game-changing)
Being you @ Better Cotton
Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.
We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Grants & Services Officer will be the main point of contact for all individuals approaching the charity for support. They will ensure applications are processed efficiently within the grant making guidelines of the Chemical Engineers Benevolent Fund, and make sure all requests for support are handled in a professional and empathetic way.
Occasional UK travel might be required, including very occasional evening work. International travel may also be required but is unlikely. The Manager will formally be employed by and work closely with colleagues within the Institution of Chemical Engineers (IChemE), though the Ben Fund and IChemE are separate charitable bodies. Initially, the Grants and Services Officer will report to the Benevolent Fund Manager.
Key Responsibilities and Accountabilities
- Serve as a friendly and helpful first point of contact via webform, email, or phone to welcome individuals seeking support to ensure they feel comfortable and informed about the charity's services.
- Engage with potential applicants through telephone or video calls and by asking relevant questions to understand their circumstances to assess their eligibility for support.
- Provide clear guidance on the charity's grant criteria, services, and application process to help applicants navigate the system and to ensure their requests align with the charity’s grant-making guidelines.
- Respond promptly and accurately to applicant queries to address their concerns to maintain confidence and clarity throughout the application process.
- Prioritise urgent cases and identify safeguarding concerns early to ensure timely intervention in order to protect vulnerable individuals while adhering to the charity’s safeguarding policy and procedure.
- Review applications for completeness to identify missing information or documentation to facilitate efficient processing of grants.
- Assess beneficiaries' entitlement to state benefits or equivalent local support schemes and provide advice or signposting to relevant resources to maximise their income.
- Provide tailored advice on financial wellbeing, budgeting, and income maximisation to empower beneficiaries with actionable steps to help them achieve financial independence and sustainability.
- Prepare impartial and well-documented reports on each case, including recommendations, in order to align decisions with the charity's grant-making guidelines.
- Present cases verbally to the Benevolent Fund Manager and Board of Trustees to offer insights, providing context and answer questions to support informed decision-making.
- Maintain accurate records of beneficiary interactions and case outcomes in the Beacon CRM system to ensure colleagues can clearly understand the case history and actions taken.
- Notify beneficiaries of decisions and any grant conditions promptly and professionally to keep them informed about their support, and to manage expectations.
- Manage an ongoing caseload by diarising and maintaining regular contact with beneficiaries to ensure the charity’s support remains appropriate to their evolving needs.
- Refer beneficiaries to service partners such as counselling, career coaching, or other support services to provide holistic and tailored support.
- Collaborate with colleagues on reviewing, improving, and promoting the Benevolent Fund's services to better meet the needs of our community.
- Ensure compliance with data protection regulations and the charity’s GDPR policy to maintain the security of sensitive information.
- Maintain up-to-date professional knowledge of state benefits, financial wellbeing, and related topics to ensure accurate and relevant support.
The client requests no contact from agencies or media sales.
We are looking for an experienced individual who will:
- Contribute to the development of an overarching fundraising plan.
- Review and develop current fundraising channels and plan, support and deliver imaginative fundraising activities.
- Coordinate and write applications to grant makers to maximise the grant potential of the archdiocese.
- Develop and manage reporting processes and updates.
- Comply with all relevant legislation and regulation.
- Develop working relationships across other diocese, maximise project opportunities and share best practice.
It is an exciting new role for the organisation and the successful candidate will make a big impact on shaping the future of the archdiocese. The ideal candidate will have experience of developing and delivering successful fundraising plans; bid writing and knowledge of appeals, legacies and Gift Aid. They will enjoy working on a variety of tasks; interacting with a wide audience including stakeholders and will thrive on implementing their own ideas to make a difference.
How to Apply
Visit the careers page on our website to apply online. Serch 'Liverpool Archdiocese'
The closing date for applications is Thursday 23 January at midday.
The interview dates will be Wednesday 5 February or Thursday 6 February.
Work with us as we support local church communities and the spreading of the Gospel across the Archdiocese of Liverpool.
The client requests no contact from agencies or media sales.
The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation.
WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. WSC is now embarking on a new project to engage workers in health and social care to advance care workers’ rights through worker education and power sessions.
About the role
This role is focussed on advancing care workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role also includes handling a small caseload, providing health and social care workers with information, support and impartial advice with any issues that may arise during outreach or sessions. This role will work closely together with our Peer Engagement team and Outreach Caseworker.
WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promotes applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in the health and social care sector.
NB A Basic Disclosure Check is required for this role.
Main tasks and responsibilities
Peer engagement and outreach
· To develop, together with WSC’s Peer Engagement team, a programme of outreach and engagement to workers in social care.
· To conduct social engagement and outreach activities in person and remotely.
· To contribute to the development of WSC’s programme of activities to build worker solidarity.
· To contribute to and translate information for communication with workers on their rights and entitlements and to support WSC Worker Power work.
· Liaising with community and civil society organisations to build strong community networks.
· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.
Casework
· To provide high-quality casework support around housing, debt and employment rights;
· To monitor and respond to email, phone and message enquiries from workers.
· To liaise with external services, including lawyers on legal advice sessions and make appointments for workers to access such advice.
· To support workers to navigate support and advice from external agencies;
· To record worker information using Advice Pro case management software.
Participation
· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for health and social care workers.
· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.
· Engage with workers via social media and other online tools, through clear communications outputs.
General
· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.
Person Specification
1) KNOWLEDGE AND TECHNICAL SKILLS
- Understanding of how NGOs operate and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
- Experience in worker organising, engaging with workers and upholding labour rights, or support provision to workers through casework.
2) QUALIFICATIONS
- Degree level in public policy, law, or human rights or equivalent experience.
- A valid UK Driving license
3) EXPERIENCE REQUIRED
- Experience in labour organising or worker support - 2 years
- Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
- Use of equipment and case management systems & Standard Microsoft Office suite - 1 year
- Fluency in English (verbal and written)
- Working competence in at least one other language spoken by migrant social care workers (eg Arabic, Urdu, Hindi, Bengali)
- Experience of work in a precarious sector (eg social care, agriculture, hospitality)
- Experience of work in social care
- Experience of handling a caseload and providing impartial, confidential advice - 1 year
- Experience of facilitating public outreach sessions/events - 1 year
- Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years
- Experience of building and developing relationships with community and civil society organisations - 1 year
4. PERSONAL QUALITIES
- Enthusiastic and committed to advancing workers’ rights.
- Empathy with workers in high-risk labour sectors and the work of WSC.
- Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
- Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
- Ability to work flexible hours as required, to travel and spend occasional nights away from home.
- Sound understanding of equal opportunities, data protection and confidentiality.
The outreach work WSC undertakes is based in Scotland and therefore you will need to be based in Scotland.
Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Ovacome and make a real difference to the lives of people affected by ovarian cancer, across the UK!
Are you keen to foster connection, build communities, and create opportunities to make a positive impact? At Ovacome – the UK’s ovarian cancer support charity, we’re looking for a proactive, approachable and enthusiastic Community Fundraising Officer to help us engage supporters and fundraise for our life-changing services.
Role Details
- Location: Home-based (within 1.5 hours of London) or London office-based (includes £300/month London weighting).
- Contract: Permanent.
- Salary: £25,248 - £28,212 per year (full time), pro-rata if part time.
- Hours: 28 hours (part time) to 35 hours (full time) per week.
- Benefits: Flexible working hours, professional development budget, travel reimbursement, and time off in lieu for evening/weekend events.
- Closing Date: Rolling deadline – applications are reviewed as received.
- Interview Format: Two stages via Zoom, the second including a short task.
About Ovacome
Ovacome has been providing support and information to people affected by ovarian cancer since 1996. We run a wide range of services including a support line, peer support groups, awareness campaigns, and health and wellbeing events across the UK. Guided by the voices of our service users, we strive to ensure that anyone affected by ovarian cancer – whether living with a diagnosis, concerned about their risk, supporting a loved one, or working as a healthcare professional – feels heard, informed and part of a compassionate and empowering community. Join our growing team and contribute to a charity that has been nationally recognised for its impactful work.
About the Role
As Community Fundraising Officer, you’ll play an integral role in growing our supporter base and enhancing community engagement. You will support individuals and groups to organize their own fundraising activities, attend events, and collaborate on campaigns that raise awareness and vital funds for our services. Key responsibilities include:
- Delivering excellent supporter care to build and maintain strong relationships.
- Assisting with the planning and execution of fundraising events, from online raffles to annual galas.
- Attending community events to represent Ovacome and support and onboard fundraisers.
- Managing Ovacome’s online shop by fulfilling orders and maintaining stock levels.
- Creating engaging content for our social media, website, magazine, and newsletter.
- Managing and maintaining accurate records of donations and supporter activities using our database.
- Working closely with our communications team to promote campaigns and events.
This is a varied and rewarding role, ideal for someone with a flair for organization, an enthusiasm for community-building, and the ability to juggle multiple responsibilities.
About You
We’re looking for an enthusiastic and empathetic individual who thrives on building relationships and is eager to contribute to our important work. You will bring:
- At least six months of experience in customer service, supporter care, or a related role (voluntary or paid).
- Strong interpersonal and communication skills, with an understanding and approachable personality.
- Excellent attention to detail and the ability to manage multiple tasks.
- Confidence using Microsoft Office and IT systems.
- A proactive and self-motivated attitude, with the ability to work independently and as part of a team.
- Willingness to work occasional evenings or weekends and travel for events.
Experience in fundraising, of social media, or event planning is desirable, but training and support will be provided.
Why Join Ovacome?
At Ovacome, you’ll be part of a supportive and innovative team, where your ideas are valued, and your professional growth is nurtured. We’re committed to flexible working and providing opportunities for you to develop in your role and make a meaningful contribution to the ovarian cancer community.
The client requests no contact from agencies or media sales.
Comradeship and sense of community are among the key elements of the health and wellbeing package enjoyed by residents of the Royal Hospital Chelsea – the Chelsea Pensioners. Our Veteran’s Outreach programme launched in late 2022 with the aim of extending this offer to the wider veterans’ community in the Greater London region and we have successfully built our own network of older veterans from all three services who, as ‘Out Pensioners’, regularly attend events, activities and Drop Ins at the Royal Hospital Chelsea. We seek to expand our programme beyond Greater London and will start by focusing on the 8 counties of the Southeast region as a pilot scheme which, in due course, we intend to duplicate in other regions.
The Regional Veterans Outreach Officer is vital to bring our expansion plans to fruition. They will be expected to help plan, develop and deliver the regional programme with the aim of reducing social isolation and loneliness in older veterans by leveraging the unique experience of our Chelsea Pensioners and our delivery partners.
In support of the Head of Veterans Outreach they will be required to assist in the planning and delivery of activities and events designed to attract an older cohort of veterans. This will include establishing and maintaining relationships with local delivery partners (DPs), helping in the recruitment and oversight of a network of volunteers in the 8 x counties and with these DPs and volunteers identify and locate veterans who might benefit from our programme.
The ideal candidate will be selfless, service orientated, full of enthusiasm and initiative, and equipped with the people skills that will make you a natural networker and a hit with our older veteran community. Experience of the Armed Forces community and/or working with older people will be highly advantageous and you will be expected to be familiar with the region in which you will be working. Experience of managing volunteers is also desirable. You will thrive on a high degree of autonomy and making a positive impact on the veterans we support.
The post holder will be expected to travel extensively around the South East region, including overnight stays. A clean, full driving licence is essential. The successful candidate will require Disclosure Barring Service (DBS) clearance.
If you think you have the requisite skills and experience then we are keen to hear from you.
This is a full time role working an average of 41 hours per week. The salary range for this post is £33,000 - £38,000.
If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home
The client requests no contact from agencies or media sales.
Clock Tower Sanctuary are recruiting for their next Fundraising Officer (Trusts and Foundations) to join the brilliant fundraising team. It's an exciting time to start as we are refreshing the organisational strategy and looking for new funders, you will have the opportunity to shape the trusts and foundations income stream
Job Title: Fundraising Officer (Trusts and Foundations)
Location: Hybrid working with 4 days in the office in Brighton
Contract: Permanent and full time
Salary: £ 26,936-28,617.68 per anum (pending pay award for 2025)
Our Vision - A city where all young people have somewhere they call home.
Our Mission - We provide young people who are homeless in Brighton and Hove with a safe
and supportive space to shape their future
About the organisation
The Clock Tower Sanctuary is the only drop-in day centre for young homeless people in Brighton
and Hove. We operate a day centre which provides practical and emotional support; confidence building activities; life skills and access to health services, volunteering, training and employment
for young people who are homeless and insecurely housed.
We work with homeless 16-to-25-year olds to help them move from crisis to stability. Our vision is that no young person becomes part of the long-term homeless population. With an increasing demand for our services, we are seeking an experienced Fundraising Officer to join our small Fundraising & Communications team and contribute to our ambitious plans for income generation, building on our strong track record of working with Trusts & Foundations.
About the role
To contribute to The Clock Tower Sanctuary's fundraising strategy by maximising income from regional and national Trusts & Foundations, with support and guidance from the Fundraising & Communications Manager and CEO. To be responsible for the effective management of a prospect pipeline, meeting annual targets and ensuring that bids and evaluation reports are submitted to deadline. The Trusts and Foundations income will support young people who are homeless in Brighton and Hove with a safe and supportive space to shape their future. Working towards a city where all young people have somewhere they can call home
Responsibilities:
Develop and secure funding from new and known Trusts and Foundations
- Undertake prospect research, ensuring all new and known funders are captured in the pipeline
- Prepare and submit agreed number of bids on quarterly basis to meet targets, tracking conversion rates and ensuring timely feedback to Fundraising & Communications Manager
- Develop funding bids to meet operational priorities, as expressed in The Clock Tower Sanctuary's Strategic Plan
- Continue to develop in-house knowledge bank on key issues relating to youth homelessness, ensuring relevant sector reports, statistics, facts and case studies are captured and updated.
Deliver excellent supporter experience for funders
- Build good working relationships with contacts at Trusts & Foundations and key stakeholders
- Ensure reports and communications are delivered to deadline to keep funders up to date with progress against grants and any other relevant operational developments
- Ensure all internal records and Donorfy are updated on a regular basis.
Monitoring and evaluation
- Work closely with colleagues to ensure evaluation reports are submitted in a timely manner, capturing data from in-house CRM systems and qualitative case studies
- Contribute to all monitoring and evaluation, ensuring compliance with GDPR and other data protection requirements and best practice.
About You
Essential Skills
- At least two years' experience of developing funding bids for a charity
- Demonstrable track record in securing grants/donations in excess of £5k
- Experience of undertaking prospect research and pipeline management
- Strong writing skills and ability to synthesise information with good attention to detail
- Excellent interpersonal skills with ability to forge internal and external relationships
- Capable of working independently, managing multiple projects to meet deadlines
- Knowledge of Word, Excel and CRM system e.g. Donorfy, Raisers Edge, Beacon.
Desirable
- Understanding of key issues faced by young people using The Clock Tower Sanctuary's services
- Experience of working as part of a small team in a charity
- Knowledge of fundraising best practice and industry standards
Application Process
If you are interested in finding out more information about this role, visit where you can download a full job pack and equalities monitoring form.
To apply for the role, you will need to send us:
- An updated CV (with names of two references)
- A supporting statement which should include the following:
- Why you are interested in the role
- How your values align with The Clock Tower Sanctuary
- How your experience, skills, and knowledge meet the essential and any desirable criteria in the person specification.
Send your CV and Supporting Statement to no later than 9am on Monday 20th January 2025. Please put Fundraising Officer (T&F) in the subject heading of your email.
Interviews are scheduled to take place week of the 3rd of February 2025.
Please send your Equalities Monitoring form to . It will not be seen by anyone involved in the shortlisting or interview process.
We know some great candidates might not meet everything listed in the job description or may have skills we haven't mentioned. If that sounds like you, we'd still love to hear from you- please apply and tell us about yourself.
We want our team to reflect the diversity of the young people we support. We welcome people from all backgrounds and are especially keen to hear from LGBTQ+ people and those from minoritised ethnic communities.
We also value personal or lived experience. If you have faced homelessness, mental health challenges, substance use, abuse, or seeking refuge, we'd like to hear how that experience could help you in this role.
We aim to make our application and interview process as easy as possible. If you need adjustments or information in a different format, let us know. We can also accept applications in other ways, not just written ones.
If you have any questions about the job or the process, please contact Chris Hough, Fundraising & Comms Manager, at 07498 000516 or .
As Operations Director, you will deliver business-critical leadership, ensuring that our internal operations are robust, effective and support our 2025-2035 strategy. From leading on setting strategic budgets and financial reporting, organisational development, performance analysis, infrastructure systems to governance, you’ll provide best-in-class organisational assurance.
As part of our Senior Leadership Team, you’ll be an important part of our strategic planning, collaborating with our other Directors on a cross-functional basis. It’s a wide-ranging role that requires financial acumen, attention to detail, and project management skills. You’ll use emotional intelligence to manage and inspire colleagues to achieve a high-performance and happy culture. A good grasp of how to navigate organisational and systems change is essential. Your wider professional toolkit – communications, relationship building, self-management, influencing, strategic business planning – must be excellent.
Crucially, you’ll want to be part of a supportive, inclusive and friendly team and contribute to Somerset Community Foundation (SCF) being a great place to work.
About Somerset Community Foundation
We’re a grant-making charity that provides simple, rewarding and impactful ways for donors to make a difference on their doorstep, guided by research and our unrivalled local knowledge, helping to build strong communities where everyone can thrive. We believe that real and lasting change can only be created when we put communities at the heart of that change. Hundreds of communities and thousands of people of all ages benefit from the work we fund, tackling needs and fulfilling their hopes, dreams and ambitions.
We award around £4 million of funding to local groups every year. Our turnover in 2024 was nearly £5 million, and we’re building an endowment, which is currently valued at about £11 million, to ensure we continue to support our communities for generations to come. We are currently drafting our new, ambitious 10-year strategy that will see us increase our transformational long-term support for local communities facing the greatest challenges.
Our Values
We’re here for everyone: We embed diverse perspectives throughout everything we do and welcome and value the uniqueness in everyone.
We drive equity: We work to better understand the needs, challenges, dreams and aspirations of historically underfunded communities and take positive action to redress the balance.
We act with integrity: We’re transparent about how and why we do things and always do the best we can.
We lead with kindness: We’re supportive, compassionate and respectful to each other and everyone we serve.
We strive to be better: We seek and reflect on feedback and insight, foster collaboration, and share our learnings to get better results.
Key Relationships
· The Operations Director will report to the Chief Executive.
· The Operations Director will be a member of the Senior Leadership Team (SLT), working alongside the Philanthropy Director and the Programmes Director.
· You will line manage the Senior Finance Manager and the Office and Marketing Administrator.
· The Finance Manager is also part of your team.
· You will provide secretariat support for and report to the Board of Trustees and to the Finance and Governance Committee.
Key Areas of Responsibility
Finance
- Ensure SCF’s policies, systems and processes support robust and efficient management of our finances.
- Work with the CEO ensure SCF has the financial strategy required to thrive as an organisation, working alongside other members of the SLT on a medium to long term planning horizon for the organisation’s income and expenditure requirements.
- Project manage the production of annual budget and cashflow forecasts and 3-year business plan forecasts.
- Ensure financial management policies and procedures are in place and that management and annual accounts (including Trustee Annual Report) are produced accurately and on time.
- Work closely with Philanthropy & Marketing and Programmes Teams to ensure the Foundation has accurate up to date financial information.
- Oversee the annual audit process and lead for the Executive on the appointment of auditors as necessary.
- Work with the Senior Finance Manger to keep under review the charity’s payroll, accounts, finance, and other systems to ensure they are fit for purpose and value for money.
- Responsible for overseeing the development and implementation of a procurement and contract management system and ensuring a regular process of review of contracts and licences across all departments.
Governance
- Ensure secretariat support is provided to the Board and Finance & Governance Committee, managing production and distribution of agendas and papers, overseeing the organisation of meeting rooms, and ensuring accurate minutes are taken and produced timely.
- Oversee production, review, and implementation of SCF policies and procedures
- Ensure the Board and subcommittees are appropriately resourced and supported and receive timely and relevant information including inductions for new trustees.
- Support the Board and CEO by coordinating governance effectiveness reviews, including assisting with commissioning and supervision of external consultants.
- Act as Company Secretary, ensuring compliance with statutory and regulatory requirements and ensuring that decisions of the board of directors are implemented.
- Coordinate the production of an annual business plan and report to the Board on its delivery, including the quarterly Performance Report.
Operations, Performance & Quality
- Manage the recruitment and induction of new staff, liaising with SLT colleagues as necessary
- Responsible for ensuring effective line management processes and practices are in place and followed, and support line managers as necessary
- Responsible for ensuring professional development is prioritised across the organisation
- Lead on creating a healthy and psychologically safe working environment with a positive culture that promotes staff wellbeing, satisfaction and retention
- Take lead responsibility for the Foundation’s technology systems and processes, including CRM database (Salesforce), use of Artificial Intelligence, MS Office 365, online giving platforms, cyber security, liaising with UKCF and external contractors as necessary.
- Ensure that SCF’s office and other staff support systems are cost-effective and fit for purpose, liaising with and managing external suppliers.
- Act as SCF’s Data Controller and ensure organisational compliance with legislation by undertaking regular reviews of the information held, regularly updating and cleansing paper and electronic information sources accordingly.
- Act as the SCF Health and Safety Officer, including maintaining the Health and Safety register and ensure the Foundation has adequate first aid cover.
Person Specification - Skills, Knowledge and Experience
Required
· At least 2 years’ experience in a relevant senior management role
· Experience of contributing to senior decision making within an organisation
· Experience of setting and delivering strategies and operational workplans
· Knowledge of setting and managing organisational budgets
· Experience of using CRM systems (preferably Salesforce)
· Experience of leading systems change initiatives
· Excellent emotional intelligence
· Experience of team management and development, including line managing staff
·Knowledge of relevant statutory legislation and regulatory framework, including but not limited to data protection
· Strong written and verbal communications skills
· Strong digital skills and comfortable working with new systems
· Please note that our office is in a rural location and that access to a car and a clean UK driving licence are required.
Desirable
· Experience of Finance Systems (Sage, Xero, etc)
· Experience of procuring services and monitoring contracts to ensure best value for money
· Experience of working within a membership network
More about working for us
Diversity, equity and inclusion: Together we’re creating a culture where everyone, from any background, can do their best work and bring their whole self to work. We’re also working to ensure the voices of those we support inform everything we do. We would especially welcome applications from minority ethnic people, people with disabilities, younger people, LGBTQ+ people and people with ‘lived experience’ relevant to our work.
Flexible working: Our work is really important to us, but so is the rest of your life. We offer flexible working that means you can choose hours that work for you and choose a blend of working in the office, at home, or out and about.
Pension: We’ll match your pension contributions up to 5% to help you save for your future.
Enhanced Family Leave policy: We offer an enhanced family leave policy for all employees, including Enhanced Maternity, Paternity, Shared Parental and Adoption Leave.
Interviews are likely to take place during the week beginning 27 January 2025 in person at our office on the Bath and West Showground.
WE HELP PASSIONATE PEOPLE IN SOMERSET CHANGE THE WORLD ON THEIR DOORSTEP BY FUNDING LOCAL CAUSES AND INSPIRING LOCAL GIVING AND PHILANTHROPY.
The client requests no contact from agencies or media sales.