Project Coordinator Jobs
Main purpose of the role
The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.
The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.
Location: We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.
Duties and responsibilities
Communication
- Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
- Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
- Identify and assess customers’ needs to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
- Ability to meet and uphold SLAs.
- Ensure KPI’s are met to adhere to RCUK’s standards.
- Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
- Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
- Liaise with wider organisation to manage task at-hand.
- Respond to email queries from multiple inboxes.
- Speediness in responses to live chat queries
Administration
- Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
- Monitor stock levels working with the current stock management system (ARK).
- Take accurate minutes of meetings.
- Meet operational targets set by the management team.
Courses
Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.
- Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
- Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
- Liaise with Course Centres, managing and approving courses in line with current course Regulations.
- Organise course materials and keep accurate records by:
o liaising with suppliers to maintain adequate stock levels of course materials
o organising the dispatching of course materials to Course Centres
o liaising with Course Centres and the supplier to resolve issues - e.g. lost orders
o liaising with Finance regarding invoicing and payment of accounts
- Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
- Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
- Provide absence cover within the coordinator team.
- Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.
How to apply
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.
The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.
Interviews will be held w/c 9th December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Head of IT Services is responsible for the management of all IT services for the Motability Foundation and delivery of our digital, data and technology strategy. Working in a single site environment, with a focus on Microsoft technologies, you will ensure that our business continues to operate successfully day-to-day and continues to evolve to meet future challenges.
Role Accountabilities
Network and Systems
· Oversee and direct the development of infrastructure of IT applications, networks, security and telecoms.
· Ensure we have a robust IT business continuity plan that forms part of the overall business continuity strategy.
· Oversee and direct the procurement of IT hardware, software and maintenance in line with company policy.
· Ensure that all other IT policies and procedures comply with statutory and regulatory requirements, are regularly reviewed and the required audits are in place to ensure compliance.
· Oversee all data exchange procedures with Scheme Partners and Government Agencies.
· Ensure compliance with all hardware and software licensing requirements.
· Responsible for the management of hardware and software updates ensuring that all systems remain within support and meet the on-going requirements of the business.
· Ensuring that system and data security is continuously tested for new IT viruses, be alert to new security risks and have plans in place to deal with them.
IT Strategy
· Design and implement an IT roadmap for all hardware and software in line with the overall Motability Foundation digital, data and technology strategy.
· Provide technical and professional support to the Executives in their longer-term review of IT investment strategy based on future business needs and processes.
· Provide leadership with regards to emerging IT opportunities and threats, providing recommendations to executives as and when required.
· Maintain our structured project development methodology to ensure that only relevant and supported projects are initiated.
· Ensure the successful delivery of approved IT projects against agreed timelines, deliverables, and budgets.
Partnering with the Business
· Act as a partner to the business in identifying and delivering digital, data and technology solutions to support business aims.
· Work with Senior Management, Scheme Partners and Suppliers to propose, agree and deliver an IT service to defined Service Level Agreements.
· Continuously seek feedback from the business on the service provided by IT and develop action plans to put in place improvements.
Leading the Team
· Manage, develop, and motivate the thriving internal IT team of 12.
· Monitor performance against service level targets ensuring constructive and rapid solutions to problems.
· Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
· Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
· Role model our values of being collaborative, respectful and evolving.
Managing our Costs
· Responsible for IT budget of c. £1.7million.
· Provide regular and ad-hoc reports to present to the Executive Team.
· Analyse problems, research solutions and present to the Executive Team.
· Raise and approve regular and ad-hoc IT purchase orders.
What will make you great in this role?
You will have excellent communication skills and a naturally collaborative approach to identifying problems, bringing together solutions, and creating a plan to deliver the changes to make a real difference to the system users. Your ‘can do’ attitude will be balanced with a pragmatic approach to problem solving and the ability manage a range of stakeholder expectations.
You will be passionate about IT adding value to the business and delivering support to our busy teams. Your ability to translate technical issues into meaningful plans will greatly help colleagues who will look to you to learn about new concepts and technologies.
Your experience
Must haves:
· Significant IT experience which includes a strong knowledge of Microsoft technologies (M365) and Networking (Lan/Wan Cisco technologies).
· Experience in IT infrastructure planning and development and managing significant capital projects and budgets.
· Possesses good knowledge of different software systems, client/service architectures and various compatibility requirements.
· Experience of managing suppliers and supplier relationships.
· Able to communicate and influence clearly and persuasively, both verbally and in writing.
· Ability to motivate and develop a diverse team.
· Maintain a broad and long-term perspective of IT developments to influence forward planning.
· Take ownership of and analyse problems, implementing practical solutions.
· Maintain organisational effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing information technologies.
· Experience working within a not for profit environment.
Nice to haves:
· IT degree level (IT) or equivalent.
· MCSE/MCP certification.
· ITIL Foundation.
· Experience with Virtualization technologies.
· Experience of BCP/DR planning, implementation and testing.
· Experience of Cloud Computing/SaaS.
· GDPR awareness.
Reporting lines and relationships
Reports to: Executive Committee.
Key relationships: Motability Foundation Executive Committee, Board of Governors, Heads of Departments and Managers.
Direct reports: Team of 12 across Service Desk, IT Operations, Systems and Data and Security.
Extra Information
The role is based at our offices in Harlow, Essex which is easily commutable from London (30 minutes from Liverpool Street or 18 minutes from Tottenham Hale). We offer both blended and flexible working arrangements which can be discussed as part of the application process. It is expected that the role will be required in the office 2-3 days per week.
The client requests no contact from agencies or media sales.
Our passion is to see Tearfund become a workplace where people thrive and grow, where people are supported to find out more about God's purpose for them, and where all of our people know that their colleagues think the best of them and care for them as whole people.
The Wellbeing Co-ordinator brings a key contribution by coordinating the provision of wellbeing services and support across Tearfund.
Reporting to the Head of Organisation Development, the role works closely with the Wellbeing Assistant, other members of the People & Culture team, and staff globally.
Key responsibilities include:
- Implementation of the wellbeing strategy, to enable a strong culture of wellbeing for Tearfund
- Completing casework assessments as requests for support come in, in order to recommend the best support and referrals
- Managing projects, campaigns and research into wellbeing issues and practices
- Developing global relationships internally and externally to enhance and deliver the wellbeing strategy
- Developing internal digital content for wellbeing
- Line managing the Wellbeing Administrator
We want to increase access to appropriate support for all staff regardless of locations and role, and make sure that Tearfund's duty of care to staff and an individual's responsibility for their own wellbeing is clear.
Do you feel you meet the above requirements? Then we would love to hear from you!
Contract type: This is a part time role working 24.5 hours per week and is a fixed term, 12 month maternity contract (open to compressed hours). The full time salary is £37,685 per annum and the part time salary is £26,380 per annum.
Hybrid Working: In the UK this role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Part time - 3 days - 8 weeks annual leave
£27,578 - £31,146 FTE
Hybrid and flexible working
Travel across Cumbria
BENEFITS INCLUDE: Company sick pay, maternity/paternity support and carers leave, 4 % employer pension contribution,
Safety Net is a charity supporting the recovery of those affected by rape, exploitation, sexual and domestic abuse across Cumbria.
We offer free advice, support, counselling, therapy and group work to adults, children and young people, who have been affected by abuse and trauma and provide trauma-informed care through a range of services designed to foster recovery and empowerment.
We are looking for an experienced (minimum 2 years) and proactive Volunteer and Community Engagement Co-ordinator who can successfully grow and take ownership of our volunteer program.
You will be adept and motivated about working with and onboarding volunteers and at building relationships with other organisations, community groups, and networks to enhance the volunteer program's reach and impact, ensuring a high standard of support for our clients in our communities.
Key outcomes of the role are:
-
Proactive oversight of recruitment, management, and support of volunteers across Cumbria.
-
Effective organisation of volunteer-led activities such as craft groups and peer support sessions, ensuring activities align with our approach, representing us professionally and in an engaging manner in our communities.
-
Successful coordination of volunteer training, databases, and supporting the Heads of Service by providing accurate and timely reports for funding bids.
You will have skill set and be adept at recruitment onboarding and support of a volunteer programme and volunteers and a great problem solver and people person. The role requires appropriately developed ICT and communication skills.
Closing date for applications: 9am Tuesday 10th December 2024
Interview to be held on Monday 16th and Tuesday 17th December 2024 in person at our Carlisle Headquarters.
The client requests no contact from agencies or media sales.
Job title: Waste and Recycling Visitor and Education Centre Coordinator
Salary: £26,865 to £29,927 per annum
Hours: Full Time – 37 hours per week
Location: Waste and Recycling Visitor Education Centre - Campground HWRC, Wrekenton, Gateshead, NE9
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential. As an organisation, we are proud of the effective role that our Community Project Managers play in delivering significant social, environmental and health outcomes with communities across the region.
About the role
Working as a member of Groundwork’s Local Programmes Team the postholder will develop, deliver and sustain programmes of waste education activity and learning and with communities across South Tyne and Wear. The post will be based at the South Tyne and Wear Waste Management Partnership’s (STWWMP) Visitor and Education Centre at the Campground Waste Transfer Station. This facility is operated by SUEZ and is the regions first centre for dedicated waste education opportunities. This post will provide a valuable resource for Groundwork, the Waste Partnership and SUEZ to achieve their respective organisational objectives.
A bit about you
We are looking for enthusiastic and experienced staff member to develop and lead a programme of community waste education activity across the South Tyne and Wear Partnership area as part of the South Tyne and Wear Waste Management Partnership PFI.
You will have a proven track record of successful project development and delivery backed with appropriate qualifications. Excellent communication skills and an ability to build positive working relationships with a diverse range of partners are essential. Experience of waste and recycling initiatives and a passion for working in local communities, ideally in educational and awareness raising settings, are required.
Based in a purpose built facility you will work largely autonomously to engage and encourage school visits and community ownership. You will develop and deliver an exciting programme of waste education sessions suitable for a range of centre users. Working five days a week the post will require outreach work across the South Tyne and Wear area as well as regular evening and weekend work.
Closing date: Midnight on Tuesday 3rd December 2024
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Interested?
If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Are you ready to take the next step in your career by managing impactful partnerships and raising vital funds to support St Mungo’s mission to end homelessness?
We are looking for a Corporate Partnerships Coordinator to join our high-performing Corporate Partnerships team, managing a portfolio of corporate partners giving significant support to fund essential services. You’ll focus on cultivating, growing, and renewing partnerships, collaborating with internal and external stakeholders to ensure a smooth supporter experience and contribute to the ambitious fundraising goals of St Mungo’s.
The role of Corporate Partnerships Coordinator (Account Management) offers a unique opportunity for personal and professional growth, with ample support to develop your skills and make a real impact on the lives of the people we serve.
In this role, you will:
- Proactively manage a portfolio of corporate partners, aiming to exceed fundraising targets.
- Lead the delivery of partnerships by coordinating with internal teams and building strong relationships with corporate contacts.
- Develop consistent account management plans and provide partners with compelling impact reports.
- Work with teams across St Mungo’s to create engagement opportunities for partners and advance St Mungo’s objectives.
- Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We’re looking for someone with excellent organisational skills, a proactive approach, and a passion for making a difference. Whether you’re seasoned in account management or have experience in a fundraising environment, you’ll thrive in this role if you can demonstrate:
- Proven experience managing a portfolio of corporate accounts, ideally within a fundraising context.
- Strong project management skills, with the ability to meet deadlines and handle multiple priorities.
- Clear and effective communication skills, both written and verbal.
- Ability to translate strategic objectives into actionable plans.
- Proficiency in IT, especially Microsoft Office and databases such as Raiser’s Edge.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 4 December 2024
Interview and assessments on: 16-17 December 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Do you want to play a key role building new relationships and creating partnerships with businesses to support St Mungo’s mission to end homelessness?
We are looking for a Corporate Partnerships Coordinator (New Business), to join the team and take responsibility for securing new corporate partners across a variety of sectors and types (including strategic, charity of the year, commercial and brand) to help St Mungo’s achieve the ambitions of our five year strategic plan.
Reporting to the Corporate Partnerships Manager – New Business, you will have ownership over elements of the New Business strategy and be responsible for designing and implementing plans to secure partnerships from within our target sectors. You will have the opportunity to shape how we work, developing new tools, ways of working and processes to ensure we work effectively as a New Business team and work seamlessly alongside our Account Management team.
In the role of Corporate Partnerships Coordinator (New Business), you will:
- Proactively manage an industry sector, identifying key prospects to partner with and aiming to deliver significant income
- Liaise with internal and external stakeholders to identify funding opportunities and industry trends
- Work with teams across St Mungo’s to create engagement opportunities for prospects and advance St Mungo’s objectives
- Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
In order to be successful in this role you will have experience working in either a fundraising, brand & marketing, or a sales role.
You will have experience in building relationships with external clients to deepen engagement and understanding of an organisation’s purpose, and preferably in securing new six-figure, multi-year partnerships. You will have good commercial instincts and be able to focus your time on those projects of maximum value to St Mungo’s.
The successful candidate will be an exceptional relationship builder, with excellent verbal and written communication skills as well as strong planning and organisational skills with the ability to manage a varied workload with multiple projects and priorities.
Our clients and supporters are at the heart of everything we do and we are looking for someone who shares our vision, passion and commitment to ending homelessness.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 4 December 2024
Interview and assessments on: 16-17 December 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will support the development and implementation of research and communications initiatives on safeguarding in higher education in Africa as well as contribute to the development of Keeping Children Safe globally.
Location: Africa – remote
Salary /Grade: £30,000 per annum
Duration: 18 months with possibility of extension if funding allows.
Background
Keeping Children Safe sets International Child Safeguarding Standards to help organisations protect children from abuse in organisations across the world.
We are completely independent and guided by the best interests of the child principle in all that we do. We work with people who have been subjected to child abuse, researchers, practitioners, policymakers and leaders to defend children’s right to be safe in all organisations, no matter how big or powerful.
This newly created role will support the development and implementation of research and communications initiatives on safeguarding in higher education in Africa, as well as contribute to the development of Keeping Children Safe globally. The overall goal of this programme is that all children, young people, and youths and adults at risk – especially refugees, youths with disabilities and persons vulnerable to discrimination because of their gender – who encounter Higher Education Institutions are safe from harm.
Find out more at www.keepingchildrensafe.global
Main Duties:
Key Responsibilities will include:
· Supporting the development and implementation of research and communications initiatives on safeguarding in higher education in Africa.
· Supporting the development and implementation of events, tools, resources, educational materials and publications based on research.
· Undertaking any other reasonable duty and tasks that may from time-to-time be requested by the line manager consistent with the nature of the job and its level of responsibility.
Person Specification
Essential
Strong academic research, communication and presentation skills with experience of research projects related to safeguarding, including issues related to refugees, youths with disabilities and persons vulnerable to discrimination because of their gender.
· Experience and understanding of issues related to safeguarding in higher education in Francophone Africa.
· Professional level French and English.
· Skilled at identifying and mitigating risks.
· Excellent written and verbal communication skills including presentations, report writing and conducting evaluations.
· Evidence of Continued Professional Development relevant to the role purpose and level.
· Able and willing to travel.
Personal qualities:
· A proven commitment to safeguarding and human rights.
· A commitment to the vision, aims and approach of the organisation.
· A commitment to non-discrimination, respect and dignity for all.
· A team player, able to manage their own workload as well as, work with and support others and deliver to agreed standards and targets.
· An entrepreneurial, positive, solution-focused approach to work.
· Integrity with appropriate ethics and behaviours
Desirable
· Fluency in Spanish or Portuguese.
· Graphic design and video editing skills.
The Appointment
• The appointment will be full time
• The leave allowance is 25 working days per annum
• In view of the nature of the work involved, any offer of appointment will be conditional upon receipt of satisfactory references
and Disclosure and Barring Service/Police checks.
Applications
To apply for this post and to be considered for an interview please apply with your CV and a covering letter addressing each point in the person specification to Helen Carter.
Interviews will take place on a rolling basis. The position is open until filled.
Safeguarding statement
Keeping Children Safe has a zero-tolerance approach to any harm, exploitation or abuse of anyone including our staff and stakeholders. Safeguarding forms an intrinsic part of everything that we do. Recruitment to any jobs within KCS will include criminal record checks and the receipt of satisfactory references. Compliance with all our Child Safeguarding Policies and Procedures is mandatory.
Keeping Children Safe values diversity, promotes equality and challenges discrimination we welcome and actively encourage applications from people of all backgrounds and will select employees based upon their individual merits and abilities, irrespective of a person’s gender, sexual orientation, caring responsibilities, marital status, race, nationality, ethnic background, religion or belief, age or disability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Connector Essex
Salary: £22,776 - £26,000
Responsible to: Community and Business Development Manager Essex
Location: Across Essex with time spent in Colchester
Hours of Work: 36 ½ hours per week. Flexible working will be required
Contract: Fixed term until 31st March 2026
Benefits
We offer our team members a comprehensive staff benefits offering to include:
- Annual Leave – 38 days! 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays.
- Flexible working, home working and remote working options available
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
Introduction to The Active Wellbeing Society
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.
Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
Essex Pedal Power is a flagship programme led by Essex County Council and Active Essex to support more people in deprived areas to cycle by removing the main barriers to cycling.
Main duties of the role
1. Work with communities and local organisations to develop and deliver ideas and activities to support people who are representative of the projects’ target audience in the areas.
2. Through local connections identify community assets (community spaces and key individuals) to support TAWS activities.
3. Develop new opportunities, in particular underrepresented groups, to ensure that services offered by The Active Wellbeing Society is brought to new audiences, with a particular focus on hard to reach citizens.
4. Devise, understand and use asset-based community development approaches to community development and work with your team/communities to understand priorities and co-design initiatives. Ensure that delivery mitigates or removes the barriers to participation.
5. Co-produce projects with local communities and locally trusted organisations and ensure continuous engagement and communication to ensure that eligible citizens receive a good quality experience.
6. Contribute to oral and written reports on engagement level, activity delivery and the development of new programmes / projects.
Experience and Knowledge
All criteria are essential, and your application will be assessed on all points detailed below.
1. Experience in volunteering and or recruitment or within another similar role.
2. A commitment to equal opportunities and an understanding of the impact on individuals and community’s health and deprivation.
3. Experience in customer facing roles and knowledge of local communities.
4. Ability to coordinate and consult internal and external organisations (including community groups) to provide pathways of opportunity for active citizenship and community activity.
5. A genuine passion for the wellbeing of others and a drive to improve the lives of individuals and communities by bringing them together to improve their mental and physical wellbeing.
The client requests no contact from agencies or media sales.
Purposeful Ventures are a not-for-profit working to support and strengthen organisations that deliver systemic impact, specifically within the social and educational sectors. They are currently looking to recruit a temporary HR & Team Coordinator on a full-time basis (37.5 hours per week), running for 3-months. The post will be looking to start as soon as possible and will be based 2 days on-site in West London.
Key responsibilities for this post will include:
- Being the first point of contact for internal and external enquiries, including managing email mailboxes and postal mail, managing queries as appropriate whilst providing a high level of customer service.
- Managing the onboarding of new starters including conducting pre-employment checks, issuing contracts, ensuring new starters have the correct equipment, system and accounts access.
- Coordinating offboarding processes for both employees and contractors.
- Providing administrative support to the Head of People, including preparing contract variation letters and maintaining HR resources.
- Assisting with the full recruitment process, including posting job adverts, coordinating all candidate communications, ensuring the appropriate materials are readily available and circulated to the relevant people.
- Managing the team calendar and coordinating gatherings such as meetings, activities and socials.
- Supporting the external IT support contractor to ensure smooth running of services and coordinating IT support for staff where required.
- Providing research and administrative support to the COO.
- Ensuring the timely and efficient management of the CRM information, team and project documents/templates, including management and coordination of SharePoint folders.
- Managing the day-to-day coordination of the office, including liaising with building representatives, organising stationery and supplies, and monitoring office IT equipment to make sure that items are working as expected.
- Supporting the COO, internal finance lead and external finance provider to ensure that necessary documents e.g. receipts and expenses are completed in a timely manner.
To be considered for this post, you will have:
- Experience within a HR setting.
- Strong organisational and communication skills; both written and verbal.
- Experience in office coordination with demonstratable skills in implementing and improving systems and processes.
- Excellent administration skills, the ability to multitask, work independently and work proactively.
- Experience and understanding of handling and managing confidential information and data.
The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
This is a Full-Time Contract from 10th March 2025 to 10th April 2026 to cover a staff member on Maternity Leave. The position is office based; however, we operate a hybrid working model and you will be expected to work 3 days a week in the office.
Position Summary/ Objective
To ensure the smooth functioning of the IFAW UK office, responsibilities include the delivery of core office services and facilities, processing mail and deliveries, providing HR and Finance support, welcoming visitors and other general office duties as reasonably assigned. The operations, administration, and office Coordinator works to ensure that IFAW meets fire, safety, and security obligations.
Role and Responsibilities
Office Facilities and Administrative Support:
- Ensure that the office is a professional, safe, and organised environment, maintaining office contracts and relationships with contractors.
- Liaise with building management on matters affecting the office facilities - service charges, utilities, building services – attending tenant meetings as required. Liaise with the Director of Finance and Operations UK on matters relating to the office lease arrangements.
- Oversee office security – ensure secure access to the office by staff, visitors, and contractors, issuing office fobs and managing their safe-keeping.
- Maintain office stationery and kitchen supplies. Ensure that all parts of the office are kept neat, tidy, and orderly and ensure confidential waste is removed appropriately.
- Induct new staff on the office protocols incorporating health and safety, fire, and security, to include visitors, temporary staff, and volunteers. Keep key policies and procedural documents up to-date and visible, and keep staff informed of provisions and changes.
- As Fire Warden, take lead responsibility to ensure that fire evacuation procedures are effective; maintain the Fire Logbook, fire equipment, fire alarm and fire doors. Conduct statutory checks on fire and electrical equipment. Ensure appropriate numbers of and training of Fire Marshals.
- Work with Director of Finance and Operations UK to evaluate appropriate office insurance to ensure adequate and appropriate cover.
- Undertake key projects to maintain the effective operation of the office and other duties as consistent with the post as requested.
Incoming and Outgoing Mail:
- Receive and process all incoming mail. Frank and dispatch all outgoing mail, ensuring it is sent in a cost-effective manner in accordance with procedures.
- Ensure that key staff members are kept fully trained on the franking machine and DHL/Courier services and that cover is put in place for days when the operations, administration, and office Coordinator is out of the office.
Miscellaneous:
- Work with the Director of Finance and Operations UK to maintain the UK HR records in accordance with legal requirements. Ensure all leave records are kept up to date and correct. Draft new staff contracts.
- Assist with UK recruitment ads and induct new staff members.
- Manage IFAW’s Travel Management Company and assist staff with booking travel and accommodation in accordance with the IFAW travel policy.
- Help with Board and Management visits and meetings in the UK.
- Manage the UK accounts invoicing inbox, processing office invoices and forwarding invoices to the correct departments.
- Process and deposit the weekly banking.
- Assist with other administrative or operational tasks as requested by the Director of Finance and Operations UK.
Qualifications and Education Requirements
- Proven organisational skills and ability to work in a collaborative and structured manner to get effective and efficient results.
- Excellent time management skills and prioritisation skills.
- Ability to act independently and to work effectively with staff at all levels across the organisation.
- Effectively able to multitask and deal with shifting responsibilities from across the organisation.
- Excellent attention to detail is essential.
- Strong team player with ability to use initiative and to take direction as required.
- Excellent communication skills, both written and verbal.
- Strong IT skills, including Word, Excel, PowerPoint, and Outlook.
UK Office Benefits
- 8% employer pension contribution
- 25 days’ holiday + public holidays + 5 discretionary days
- Cycle to work scheme
- Modern office
- Dog friendly office
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will change from time to time to meet the needs of the department and our company.
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
The client requests no contact from agencies or media sales.
Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.
We are looking for someone to join our team as HR Operations Manager. The HR Operations Manager will play a crucial role in supporting the employee lifecycle and employee experience here at Battersea, developing and aligning HR practices with Battersea’s strategic objectives.
The role ensures the efficient and customer focused functioning of the department’s daily operations, with oversight of the resourcing team and leading on policy review and development, the continuous improvement of people processes, HR compliance, and budgeting and contract management. It will also lead to the development, coordination and delivery of key projects which enable the delivery of our People Strategy.
The ideal candidate will be Level 7 CIPD qualified (or equivalent through experience), with experience in a HR management role, successfully leading, managing, motivating, and developing a high performance team.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 22nd December 2024
Interview date(s): w/c 13th January 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Service Delivery Campaign Co-ordinator - 18-month Fixed Term Contract
Location: Oxfordshire
Salary: £30,000
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Fixed Term Contract
Background
At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person. An exciting opportunity has arisen in our Service Delivery Team for a Campaign Co-ordinator who will be responsible for the administration and development of RABI’s grant campaigns.
Key Purpose:
Contribute to the implementation and administration of RABI’s grant campaigns leading to a significant positive impact on the delivery of these services.
Key Responsibilities:
- Process grant requests and ensure timely and accurate payments.
- Maintain accurate records and produce management information as required.
- Liaise with partners to ensure a seamless delivery of services.
- Support the Senior Service Delivery Co-ordinator in the development of systems for individual campaigns.
- Provide cross functional support across RABI departments during campaigns.
- In the absence of other co-ordinators, support the wider administrative duties of the Service Delivery Team.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Person Specification:
Essential
- Highly organised and efficient, with the ability to multitask and prioritise effectively.
- Exceptional attention to detail.
- A proactive problem solver.
- Excellent communication and collaboration skills, capable of naturing strong working relationship.
- Proficient in Microsoft Office (Excel, Word, Teams).
- Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.
Desirable
- Experience of working in a grant making organisation.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-217996
The Involvement & Engagement Officer will play a crucial role in delivering the new patient and public involvement and engagement strategy for Alzheimer’s Research UK. The role forms part of the Involvement & Engagement team, which sits in the Information and Involvement (I&I) department.
The team acts as a focal point for patient and public involvement at the charity, working to ensure that people with lived experience shape and inform projects and activity across ARUK. You will help to manage a key group of lived experience involvement volunteers, facilitate and deliver involvement activity and set the standards and processes for meaningful involvement.
The team also delivers public engagement initiatives, with the aim of making dementia research accessible and inspiring to the public through events and participatory projects and supporting researchers to deliver engagement. The team also supports fundraising colleagues and activities through helping to embed and enhance ways to engage supporters with dementia research.
The team forms part of the busy Policy, Communications & Involvement directorate and works closely with colleagues both within the directorate and across the charity. The I&I department’s mission is to improve understanding of dementia and the diseases which cause it and encourage and support the public and people affected by dementia to get involved in research.
This is a 12-month fixed term contract to cover a period of maternity leave.
Main duties and responsibilities of the role:
· Working with the Involvement & Engagement Manager, implement ARUK’s public involvement and engagement strategy.
· Facilitate, plan and deliver the work of the Lived Experience Involvement Group, including liaising with members and providing dementia specific assistance, arranging logistics for meetings, responding to queries, liaising with internal stakeholders.
· Support the recruitment of new lived experience representatives, with a focus on improving representation from people with a dementia diagnosis and those from underserved communities.
· Responsibility to ensure records relating to involvement work are kept up to date in line with ARUK policies and procedures.
· Helping to develop and deliver training on engagement and involvement for the Group, colleagues and the research community, working with the Research Involvement Manager.
· Work closely with the Policy team, sharing knowledge and insights and supporting their work to involve people with lived experience. Collaborate on special projects relating to involvement as appropriate.
· Act as a champion for public involvement across ARUK, effectively communicating the importance of involvement in the charity’s work and supporting colleagues to effectively incorporate involvement into key projects and initiatives.
· Working with the Involvement & Engagement Manager to produce ongoing evaluation of the involvement and engagement programme, proactively coming up with suggestions for new initiatives and continuous improvement of the programme.
· Working with the Involvement & Engagement Manager, deliver Inspire Fund, our public engagement grant scheme. Manage the application and post-award processes, maintain engagement with grant holders and support them in the delivery of their projects.
· Seek opportunities for public facing activity, that engage people with the topic of dementia and the importance of research, in line with ARUK’s strategic goals.
· Support colleagues to effectively engage with their audiences, creating and maintaining compelling activities and resources that bring dementia research to life.
· Keep up to date with patient and public engagement and involvement sectors to identify emerging knowledge and best practice that might benefit ARUK’s work. Take part in groups that support professional development around involvement and engagement.
What we are looking for:
· Coordinating or delivering public engagement and/or patient and public involvement.
· Project management experience, with the ability to oversee multiple projects simultaneously.
· Experience of discussing and communicating health or research matters with the public.
· Experience building and managing relationships with colleagues and external partners.
· Ability to translate complex science for a lay audience.
· Strong and effective written and spoken communication skills, ability to tailor to lay audiences.
· Ability to communicate appropriately with people affected by dementia and their families.
· Ability to find creative solutions to complex problems.
· Excellent organisational skills; the ability to coordinate various projects with different deadlines.
· A confident and friendly manner; would feel at ease representing the charity to a range of audiences to a high level.
· Creativity, innovation and resourcefulness to identify opportunities and develop initiatives relating to involvement and engagement.
· Ability to work with independence, intelligence, drive and initiative.
· Good IT skills.
· Willingness and ability to travel independently in the UK occasionally and to work outside of regular office hours when needed.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 8th December 2024, with interviews likely to be held on the 12th & 13th December 2024. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Office Administrator
Hours: Full-time - Permanent
Reports To: Operations Manager
Place of Work: London - Streatham, Clapham, Croydon
Salary: £25,235
Transform lives with The Nehemiah Project! We are seeking a dynamic and compassionate person to join our team as an Office Administrator. This is a full-time permanent position, working Monday to Friday. In return, you will receive a salary of £25,235, be enrolled into our staff health and wellbeing plan, and become part of our Nehemiah culture that is supportive, honest and incredibly rewarding.
What we are looking for
- Someone who has excellent personal organisational and relationship-building skills
- A welcoming and warm first impression – whether it is in person or via phone/email, you will often be the first person that people talk to when first engaging with Nehemiah
- A commitment to being a positive model of our Values
- A good level of computer literacy and proficiency in applications such as MS Office, Salesforce (or something similar)
Objectives of this Role
- To support the smooth running of the Recovery Programme Office
- To manage Nehemiah Residents’ Housing Benefit applications and accounts
- To liaise with the Volunteer Coordinator in assisting and supporting volunteers
- To maintain records and present management information reports to the CEO
- To work with staff to ensure the efficient functioning of the Nehemiah houses, including maintenance reporting, compliance checks, purchasing and budgeting
Please look at our Job Description and Person Specification for more details – even if you feel like you don’t tick every box, please don’t be discouraged from applying - we would still like to hear from you!
Perhaps most importantly...it is our expectation that anyone who is a part of Nehemiah aligns with and can demonstrate use of Our Values:
Belief: We believe in everyone’s potential for positive change
Respect: We value each other’s choices and differences
Kindness: We show empathy through our actions
Honesty: We build trust through being truthful
Empowerment: We help each other find our own purpose
What you can expect from us
- A 35 hour working week Mon-Fri, with an additional monthly paid on-call requirement
- 25 days annual leave, plus Bank Holidays
- A contributory pension scheme: Nehemiah will contribute the equivalent of 3% of your annual salary
- Staff Health Plan that includes insurance and wellbeing packages
Why Nehemiah?
Make a direct impact on the lives of those in need and bring positive change to the local community
Work with a passionate and talented team committed to our mission
Benefit from opportunities for skill development, leadership growth, and career advancement
Experience a culture that values innovation and always looks to refine our best practice
Application Process:
30 minute video call with a member of our recruiting team
In-person interview with relevant members of the management team (45mins-1hr)
To be considered please submit a CV and Supporting Statement/Expression of Interest
Interviews to be held on a rolling basis
This post will require an Enhanced DBS check to be processed for the successful applicant
REF-217 846
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives