Project coordination jobs
Purpose of the Job
Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.
Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.
This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.
Job Description
Strategy and planning
- Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
- Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
- Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.
Risk management and compliance
- Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
- Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
- Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
- Assess requests made in relation to GDPR.
People management and development
- Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
- Supervise the work of paid staff and volunteers
- Maintain and develop standards of service delivery.
- Advise the Head of Advice on staffing and service-related issues.
- Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
- Ensure that the service area and projects are adequately resourced.
- Ensure recruitment and selection of paid staff and volunteers as appropriate.
- Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
- Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
- Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
- Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
- Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
- Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
- Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.
Operational performance management
- Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
- In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients.
- Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
- Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
- Maintain and develop standards of service delivery.
- Take part in internal consistency exercises at least quarterly.
- Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
- Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
- Provide technical support and act as consultant to the advisers.
- Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
- Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate.
- Ensuring that appropriate data protection procedures are in place and are followed by all workers.
- Lead on safeguarding and gender violence issues in accordance with policies.
Other duties and responsibilities
- Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.
Stakeholder Engagement
- Collaborate with management and other departments to align quality standards with organisational goals.
- Engage with external partners and regulators to ensure compliance with industry standards and share best practices.
Reporting and Analysis
- Prepare and present reports on advice quality metrics to management and stakeholders.
- Utilise data to identify trends, risks, and opportunities for improvement.
Confidentiality and safeguarding
- Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
- Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
- Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.
Research and Campaigns
- Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys
Person Specification | What you need to do this job
Essential Criteria
- Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
- Ability to plan and manage projects.
- Commitment to continuing professional development.
- Experience of monitoring and maintaining service delivery against agreed targets.
- Ability to plan and prioritise own time and work and work of others in a pressured environment.
- Experience of analysing information to produce reports.
- Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
- Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
- Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
- Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports.
Desired Criteria
- Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
- Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
- Experience of supporting change.
- Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
- Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
- Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- Experience in managing budgets.
- Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
- Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
- Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
- Access to own transport and able to work at any service location in the Bureau’s area of operation as required.
Application Process:
To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.
If you do not complete a full supporting statement in the requested format, your application may be rejected.
Addressing each point of the person specification
This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile. Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification. It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities.
Please provide one example for each requirement. You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words.
A useful guide might be S.T.A.R:
- Specific – give a specific example
- Task – briefly describe the task/objective/problem
- Action – tell us what you did
- Results – describe what results were achieved
Please provide recent work examples wherever possible. However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
The closing date is Friday 2nd May 2025, 6pm
Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.
Our selection process consists of three stages:
- Stage 1 – Telephone Interview:
Initial interviews will take place via telephone on Thursday 15th May 2025.
- Stage 2 – Formal Interview (In-Person):
Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview on Monday 19th May 2025.
- Stage 3 – Practical Activity & Final Q&A:
Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final questions.
Please note that Stages 2 and 3 will take place on the same day.
Registered Charity
51 - 100
To help people solve their problems by providing options.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Recovery Worker will be an integral part of the 121 floating support service which is an integrated, coordinated and holistic service aiming to support individuals with mental health needs within the community.
You will have a case load of clients to manage their health and wellbeing, maintain independence and identify strengths, goals and aspirations.
Your focus will be reducing social isolation and building social networks of support and signposting clients to local community resources. You will help the team in promoting an environment where service users are experts by their experience.
The client requests no contact from agencies or media sales.
Thank you!
Young People Support Worker
We have a role available for a Young People Support Worker to join Depaul UK and work as part of a services team in Warrington, delivering an assessment, support and move on service to vulnerable clients in supported accommodation.
Position: Young People Support Worker
Location: Warrington
Contract: Full time, permanent
Hours: 37.5 hours a week
Salary: £24,136 pa + pension and other benefits
Closing Date: 27th April, 2025
About the Role
As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will participate in our programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement.
In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.
You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times.
Key responsibilities include:
· Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.
· Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.
· Foster partnerships with local agencies to support clients while following data protection protocols.
· Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.
· Support clients in accessing education, training, employment, and volunteering opportunities.
· Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.
· Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.
About You
You will need to have the following skills and experience:
· Experience working with young people or those affected by homelessness.
· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.
· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.
· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.
· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
SMK runs programmes for individuals and groups, offering support, advice, and a place to share knowledge on the key areas of effective campaigning. From strategy, tactics, and targets to evaluating successful campaigns, we equip campaigners with the tools and confidence to drive high-impact change.
As Head of Programmes, you will be responsible for developing and overseeing the quality, delivery and impact of all our capacity-building programmes. You will be key in managing our stakeholder relationships, including our pool of Associates, grant funders and consultancy clients. You will be responsible for stewarding and developing our existing training offer securing an annual trading income of up to £140k and a grant income of £300k (60% of which is already secured for 25/26 with more in the pipeline).
You will need commercial nous, grant fundraising expertise, the ability to develop and manage programmes, and the confidence to influence and support clients and donors. Using your knowledge of change and strategy, you will develop creative and agile programmes and ensure they are continuously being improved in a fast-changing field. You will be intellectually curious and follow campaign trends supporting campaigners to thrive and get results.
We have some excellent benefits including 25 days annual leave and an additional Christmas closure as part of our commitment to work/ life balance.
Thank you!
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £33,000 - £36,000 FTE depending on experience
Hours: Full time: 37.5 hours pw (Part time: minimum 30 hours pw considered), with flexible hours including evening and weekends
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Monday 5 May 2025
Preliminary telephone interviews will be held week beginning 12 May 2025
Interviews will be held week beginning 19 May 2025
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
In our recent report “Time to Act: A New Review of Kidney Health Inequalities” one of the urgent priorities highlighted the need for additional services and new approaches for high-risk and underserved group to reduce the risk of developing kidney disease or prevent kidney disease progressing in those that have it.
To help achieve this we are significantly expanding our peer educator initiative, an evidence-based and multi award winning model to engage and reach underserved communities, support health awareness and literacy and instigate behavioural change; delivered by trusted, trained peer educators through attendance at events and community spaces. We aim to scale up the roll out and adoption of peer educators within the care pathway across the UK, with a particular focus on improving early detection and diagnosis of chronic kidney disease and associated conditions such as cardiovascular disease and diabetes.
This new post will play a significant role in the growth of the peer education programme and the initial focus of the role will be to:
- Coordinate the development and delivery of the Peterborough peer educator project
- Support the development and delivery of the UK wide peer educator programme
You will have knowledge of health inequalities and experience in effective community outreach and engagement as well as experience of project delivery, ideally in a health-related role. In addition, you will have clinical experience in a related area.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Peer Education Program Manager, Community Engagement Manager (Health), Health Outreach Coordinator, Peer Education and Outreach Lead, Peer Support Program Manager, Health Inequalities Project Manager, Community Health Program Manager, Peer Mentor Program Lead, Public Health Engagement Manager, Health Awareness and Education Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-220 906
Thank you!
Fundraising Officer
We are looking for a Fundraising Officer to join this charitable programme based on the Cambridge Biomedical Campus with a mission of working in partnership to improve healthcare globally.
Position: Fundraising Officer
Location: Hybrid working to include days in the office on Cambridge Biomedical Campus
Salary: £28,000 – £31,000 per annum FTE (depending on skills and experience)
Hours: Full time (37.5 hours per week)
Contract: Initial two-year fixed-term contract (part-time considered)
Closing date: Sunday 27th April 2025 – however, they reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.
About the role:
This is an exciting opportunity to join a passionate and expanding team at a pivotal time in their development. As Fundraising Officer, you will play a vital role in helping to secure funding across multiple income streams to support healthcare improvement projects in the UK and internationally.
You will work closely with the Fundraising Lead and wider team to grow support from trusts and foundations, individuals, corporate donors and community fundraisers. This role offers a fantastic opportunity to build your skills across diverse fundraising activities, contribute to compelling funding proposals, and support stewardship and events.
Some of your key responsibilities will be to:
- Write high-quality funding proposals and donor reports.
- Provide excellent stewardship for supporters, including thanking and ongoing communication.
- Research and develop new income opportunities from trusts, corporates, and individuals.
- Support the delivery of CGHP fundraising and stewardship events.
- Promote and manage CGHP's Giving Circle and help CGHP members with their own fundraising.
- Work with the Communications Lead on fundraising campaigns and promotional materials.
- Maintain accurate records and financial data using a CRM database.
About You:
To be successful in the role of Fundraising Officer, you will need fundraising experience and be highly organised, detail-oriented, and enthusiastic about global health.
You will also need to have the following skills and experience:
- A strong interest in and commitment to global health work.
- A proven track record in fundraising, particularly writing proposals and reports.
- Excellent interpersonal and communication skills, with high attention to detail.
- Ability to manage multiple projects and work proactively within a small, collaborative team.
- A self-starter who can use initiative and think creatively.
- Willingness to work flexibly, occasionally outside of normal hours, and to travel if required.
- A sense of humour and enjoyment of being busy!
Desirable: Experience working across multiple income streams and with volunteers would be an advantage.
In return:
This is an amazing charity to work for! Global Health is about improving health and achieving health equity for all people worldwide. They have been strengthening health systems across the world through education, reciprocal learning, and relationship building. The charity uses a health partnership model - working with hospitals, governments and health organisations in Cambridgeshire and East of England region and in global majority ( low- and middle- income countries (LMIC) to provide specialist expertise, support shared learning and encourage sustainable change.
You’ll join a supportive team and benefit from a generous package that includes:
- Pension Scheme
- Group Life Assurance (4x salary)
- Enhanced Maternity and Paternity Pay
- Annual Eye Tests + £65 towards computer-use glasses
- Leisure Centre on site
- NHS Discount Schemes
- Health Cash Plan – Medicash
- Employee Assistance Programme
- 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years)
- Cycle to Work Scheme
We strongly encourage candidates of different backgrounds and identities to apply. Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.
Other roles you may have experience in could include Fundraising Coordinator, Development Officer, Fundraising and Communications Officer, Trusts and Foundations Officer, Donor Relations Executive, or Engagement Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Salary: £30,000 - £33,000 depending on experience
Hours: Full time 37.5 hours per week
Contract Type: 12 month fixed-term contract (Maternity Leave)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Tuesday 22 April 2025
Initial telephone interviews will be held week commencing 28 April 2025 and face to face interviews will be held in Peterborough week commencing 5 May 2025
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
We are looking for a confident individual with experience in a research funding organisation and a scientific background. This role will ensure the charity effectively delivers its grants programme.
You will be familiar with grant funding processes and have proven experience of working with a grants database.
You will have excellent administration skills and exceptional attention to detail, which will enable you to assist with all aspects of pre and post award grant management.
Your strong time management skills will enable you to work independently, manage multiple priorities across the team, be able to work under pressure and deliver to tight deadlines.
You will have experience of supporting strategic projects and an understanding of the practical issues and challenges associated with delivery.
A highly organised individual with the ability to thrive in a fast-paced environment, you will demonstrate a proven ability to collaborate effectively with a range of internal teams and external stakeholders.
With a passion for research, you’ll be driven by our mission to make a difference to the millions of people at risk of or living with kidney disease.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
No agencies please
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Research Manager, Research Coordinator, Grants Manager, Research Funding Manager, Programme Manager, Scientific Officer, Research Administrator, Project Manager, Research Engagement Manager, Grants Coordinator, Research Officer, Academic Liaison Officer, Medical Research Manager, Research Strategy Coordinator, Research Portfolio Administrator, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-220 610
Thank you!
Team: Centre
Location: Tyneside
Work pattern: 8am-4pm with alternate weekends and bank holidays, some earlier starts and evenings possible
Salary: Up to £27,466.16 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Volunteer Team Leader:
- promote and co-ordinate volunteering for the centre and within the local community
- develop contacts internally and externally e.g., with volunteers, employees, and the wider Volunteering Department
- recruit, train, schedule and support a team of diverse volunteers to enhance the smooth running of the centre and make a positive impact within the community
About the team:
- our centres and branches care for thousands of cats each year until they are able to find a loving new home and work towards our strategy – All for Cats
- dealing with thousands of visitors each month, our centres are the face of Cats Protection, and we pride ourselves on our employees providing the very best in animal welfare and customer service
- Our team is made up of a Centre Manager, Deputy Centre Manager a Senior Rehoming & Welfare Assistant and Rehoming & Welfare Assistants
What we’re looking for in our Volunteer Team Leader:
- a full, driving license is essential as some travel in the region is required
- proven team leader/supervisory experience
- a self-starter with good organisational skills and ability to take own initiative
- experience of initiating and planning projects
- dedicated people person with the ability to communicate with a variety of stakeholders internally and externally
- understanding of volunteerism is a must!
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 20 April 2025
Interview date: 29 and 30 April 2025
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- anonymised application form
- in-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
Fundraiser (Community & Events) is an important link between the hospital charity and the local community. The post holder will be responsible for managing community events and being an active member of the charity team in securing financial support from these areas of fundraising.
The purpose of this role is to ensure that fundraising campaigns and events are in place that will have high profile and will generate funds to agreed targets. The post holder must be inventive and highly organised in order to initiate and then deliver highly successful events. Working closely with groups and individuals, the ideal candidate will have an outgoing personality, good at motivating others and self-confident.
You will also work closely to design, deliver and evaluate a community events fundraising programme in partnership with the wider charity team, which maximises the potential of community groups, associations, corporates and clubs.
Working across a thriving Brighton community you will help establish and grow the charity sub brands delivering fundraising activity in a number of exciting fields including music, comedy and art.
The client requests no contact from agencies or media sales.
Thank you!
Are you a People & Culture Manager who is looking to work part time within the charity sector?
TPP are working in partnership with the Henry Smith Charity to recruit their next People & Culture Manager.
The Henry Smith Charity is an independent grant making trust that was established in 1628 by Henry Smith.
The charity's mission is to utilise its resources to assist individuals and communities in times of need, aiming to bring about positive change by funding organisations that work to reduce social and economic disadvantage.
The role is initially on a 12 month fixed term contract working 21 hours per week over 3 days.
They offer an excellent hybrid working policy, which will see you split your time between their office in Kings Cross and working remotely. The expectations are to work 1 day per week in the office but there will need to be some flexibility on occasions.
This is a really exciting time to join a small but busy team. You will be overseeing operational HR, as well as being involved in some strategic project work.
To be considered for the role, you will be qualified to CIPD level 5 or have relevant equivalent experience. The People & Culture Manager will be able to evidence a consistent and ongoing commitment to continuing professional development in employment law and practice during their career.
Salary & Benefits
- £50,000 per annum (pro-rated)
- A 24-hour counselling helpline, providing employees with up to six counselling sessions
- Access to a company doctor scheme and private medical insurance
- Support from Mental Health First Aiders
- A strong commitment to learning and development through individual, team, and all-staff training and workshops
About the role:
The People and Culture Manager will provide comprehensive and professional HR support across the charity and will collaborate with the Senior People and Culture Manager and People and Culture Assistant to ensure the people and culture strategy is effectively delivered.
Main responsibilities of the role include:
Employee Relations
- Provide HR advice and support to managers and staff.
- Guide managers on employee relations issues including performance, grievances, disciplinary
- Capture lessons from cases to inform continuous improvement.
Recruitment & Induction
- Lead end to end recruitment, onboarding, and probation processes in line with charity values and DEI.
- Oversee induction administration, right-to-work checks and contract preparation.
Policy & Practice
- Help review and update HR policies to reflect best practice.
- Embed organisational values and DEI across all HR processes.
- Assist with HR reporting and support staff engagement, wellbeing, and development.
Strategic Projects
- Support delivery of People and Culture strategy, including HR systems and reward review.
- Help develop and manage professional development and performance frameworks.
- Plan and coordinate training to equip managers in supporting team development.
How to Apply:
If you are interested in applying for this role through TPP Recruitment, then please do so by sending your CV quoting reference J81926 - JC
Time Scales
- Applications Close: Friday, 25th April
- Shortlisting: Wednesday 30th April
- First stage interviews onsite: Wednesday, 7th May
- Second stage virtual interview: Monday 12th May
Henry Smith Charity highly value the principles of diversity, equity and inclusion and this is central to their successes in grant making, helping individuals and communities to thrive. We welcome applications from people with a wide range of backgrounds and experience including people with disabilities, Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.
We are reviewing CVs as they come in.
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
he Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
Responsibilities and Expectations
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Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
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Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
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Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery
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Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
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Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
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Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers.
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Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
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Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
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Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
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A track record of providing secretariat support, including minute taking.
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Excellent administrative skills, highly organised with very good attention to detail.
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A tactful and conscientious individual who can navigate through complex situations
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Understands the importance of maintaining confidentiality
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A good understanding of charity governance.
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Strong written and oral communication skills.
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A motivated self-starter who can quickly translate issues into solutions.
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A team player who can quickly build trusted relationships at all levels.
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Strong communication and interpersonal skills.
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Can confidently and professionally challenge and hold people to account.
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The ability to manage several projects simultaneously whilst working at a high standard.
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Excellent IT skills including Microsoft Office.
The client requests no contact from agencies or media sales.
Thank you!
About the role
We are looking to bring on board a new Bid Manager who is passionate about Changing Lives’ mission and want to make a real difference to peoples’ lives. As a member of the Business Development Team, you will make the case to our funders so that we can secure existing and new business, in order to further support the communities we work with.
Together the Business Development Team work across all our delivery areas; Homelessness, Recovery and Addiction, Women and Children, and Employment. You will work closely with our operational teams to help design and develop life-changing services. You will seek to involve people in services as much and as deeply as possible to ensure their needs, aspirations and views are the foundations of our thinking and model development. And as the world never stands still, you’ll continually review and develop our offers to reflect best practice and innovation.
You will build excellent, trusted relationships with our partners and commissioners, so you’ll be well placed to generate partnerships, spot and assess potential opportunities and ultimately convert them into new business. You’ll manage the tender process from start to finish, from identifying opportunities through to submission of bids to Local Authorities and other statutory bodies, as well as managing grant applications to charitable Trusts and Foundations. Key to this will be writing clear and persuasive bids that meet the requirements of our funders, represent our vision and values and showcase our excellent services.
Flexible working
At Changing Lives we want you to be able to work flexibly to suit your needs as well as the needs of the job. That means you have the option to work from home and and/or from our buildings and to work flexible hours, including condensed hours.
What we’re looking for
- You will have direct experience of business development or commissioning, ideally within a charity or the public sector
- Great networking and relationship-building skills which you’ll put to good use both internally and externally
- Excellent writing skills, with the ability to develop compelling proposals
- A passion to help people and combat social exclusion.
The client requests no contact from agencies or media sales.
Thank you!
At Endometriosis UK, we are passionate about driving political change for the 1 in 10 women and those assigned female at birth living with endometriosis in the UK. This role will play an instrumental role in supporting the campaigns and policy function within the wider Communications Team.
This will be a busy, varied and important role working closely with the Policy and Public Affairs Manager and Head of Campaigns and Communications to provide administration and wider support for the charity’s growing policy and campaigns function. This will include contributing to the production of government consultation responses, writing letters to politicians, producing background briefings ahead of parliamentary meetings and taking responsibility for political monitoring and informing the team of any engagement opportunities. A key part of the role will also be providing administration support for the policy function of the charity and the Head of Communications and Campaigns, including administrative support for the All-Party-Parliamentary Group on Endometriosis which Endometriosis UK provides secretariat support for. Tasks will include writing minutes, helping produce briefing papers, and booking events and meeting rooms.
You will also be the first point of call for our campaign supporters, and will be aiding our supporters to take campaign actions through the drafting and creation of e-actions using Engaging Networks.
This is an exciting opportunity to help build our campaigning work and work towards the goals of our new 2025 organisational strategy.
Registered Charity
21 - 50
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control
The client requests no contact from agencies or media sales.
Thank you!
We are recruiting for a Executive Assistant on a FTC for 9 months for an independent charity. You will be providing high quality professional executive, secretariat and administrative support to the Chair of the Board, Chief Executive and Chief Officers. Looking for someone who can start immediately.
Hybrid working min 3 days in their London office and a FTC for 9 month.
The Role
Comprehensive and high-quality support to the Chief Executive and other Chief Officers, including but not limited to
Diary management
Document formatting
Travel and accommodation arrangements
High-quality diary and administrative support to the Chair of Trustees
Diary management in relation to activities ensuring these do not conflict with meetings.
Travel and accommodation arrangements as needed.
Planning ahead and ensure pre-board and other briefings are co-ordinated and provided.
Governance administrative and secretariat support to the Governance Team
For internal and other meetings as part of the support to the Governance Team providing cover for meetings. supporting with financial processes including Purchase Orders and Invoices and support with projects
administrative support across the organisation as needed, including organising and managing and supporting staff briefings.
The Candidate
Experienced as an EA to Director, CE and CO levels
Experience of managing senior diaries
Demonstrable experience of working with MS Office
Experience in minute and note taking
Demonstrable administrative and organisational skills
Strong IT skills
Ability to use online meeting systems, including MS Teams and Zoom
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Thank you!
Group Financial Controller | up to £700 per day (Umbrella) | Hybrid | London | 12-months +
For a large international organisation, we are recruiting an Interim Group Financial Controller to focus on their short-term cash flow forecast model, intercompany, and trapped cash. Critically, this role will fully implement and embed the use of a 13-week short term cashflow forecast and will oversee the cash repatriation to the UK from overseas entities, liaising with Treasury, Tax, FP&A, Group Statutory Reporting, and the MSP. The Group Financial Controller will also lead monthly close, balance sheet integrity, intercompany processes and compliance, and develop insight and understanding of the company's working capital to drive initiatives to optimise.
Main Duties:
- Fully develop and embed the short-term 13-week cash flow forecast and process notes with the goal of transferring this to the MSP
- Coordinate work across Financial Control, Tax, and Treasury to improve cash repatriations to the UK (trapped cash)
- Leadership of change across global financial control activities including monthly-close, balance sheet integrity, intercompany processes and financial regulation compliance
- Partner with business units and regions to support change in the transactional finance activities, monthly close and financial compliance is carried out.
- Lead multiple stakeholders across territories to ensure consistent standards and performance including interaction with the MSP
- Drive improvement in understanding and reporting of working capital across the group and entities
- Key role in coordinating activity across Treasury, Tax, FP&A, Group Statutory reporting and the Managed Service Provider as well as overseas Finance teams to maximise accuracy
- Ensure strong Audit readiness, managing relationships with internal / external auditors
- Line management of 3 Finance Controllers (functional and business units)
Person Specification:
- Qualified Accountant with proven experience at Group-level Financial Control
- Experience of embedding and managing short-term cash-flow models and forecasting
- Experience of trapped cash and the repatriation of cash across multiple territories to the UK
- Strong intercompany experience
- Strong experience of bid data
- Experience of leading a geographically dispersed and culturally diverse team
- Experience leading a Finance team supporting multiple business models
- Experience working in a matrix management structure
- SAP experience
- Shared Services experience
- Experience of leading large change projects / initiatives
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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.