Project Coordination Jobs

Closing Date: 01 December 2024

Ref: 6897

We are looking for a Senior Programme Manager to join our Global Programmes Division to to oversee the quality management of programmes and related awards (grants & contracts) that are part of our Western and Central Africa programmes portfolio.

We are looking for a French speaker with strong experience in project and grant/contract management and of working with institutional donors such as FCDO, UN and multilateral agencies.

About the Team

The Programme Management Team, where the Senior Programme Manager (SPM) role sits, is part of the Programme Partnership department, which objective is to increase the quality of Save the Children's work through the design and delivery of impactful programmes and partnerships, strengthening the Movement, and empowering Country Offices (CO).

The Programme Management Team provides support to Save the Children country programmes in the quality management of programmes funded via Save the Children UK (SCUK). The team provides both a second-line quality assurance function, whilst aiming to strengthen the capacity of in-country teams in the effective management of SCUK's portfolio. The team operates as Save the Children UK's programmatic and geographic experts, providing advice and insight to the wider organisation on country contextual issues and maintaining strong relations with country and regional counterparts as well as our institutional, corporate and philanthropy donors.

About the role

The Senior Programme Manager (SPM) primary focus is to oversee the quality management of programmes and related awards (grants & contracts) that are part of a portfolio covering several COs or donors. The portfolio under the SPM's overall responsibility is a sub-set within our Western and Central Africa team.  

This role involves both direct management of programmes and related awards implemented in specific country programmes or supported by particular corporate & philanthropy donor(s); and providing direction, support and technical advice to Programme Managers (PMs) working in the same portfolio sub-set. The SPM works with wide autonomy and decision-making capacity, both within their directly management portfolio as well as the portfolio sub-set, with regards to portfolio's risks, issues, and workload management.

Being responsible for several COs or corporate & philanthropy donors, the SPM plays a key role, and works very closely with the Programme Management Lead in the effective development and implementation of regional and partnership strategies; in identifying and addressing systemic risks and issues; in improving and creating new internal processes; and in ensuring the capacity building and professional development of PMs

In this role, you will: 

Support to quality & impactful programming in Country Offices

• Develop strong a knowledge of in-country context and current issues, as well as of Save the Children's key programmatic themes and priorities, for the countries or programmes under their directly managed portfolio. Provide input to the Programme Management Lead and influencing SCUK funding strategies for the countries or programmes under their portfolio.
• Act as the point of reference within SCUK for any matter or question regarding the countries or programmes under their responsibility. Liaise with other SCUK teams on relevant areas of concern, particularly fostering close collaboration with staff in P&P, PQI, HD, Media and Communication and PAC.
• Contribute to the growth of COs funding portfolio and facilitate this is in line with their Country Strategic Plans (CSPs), by leading and working closely with the other teams in PP Strengthen and build capacities of CO staff, in coordination with the relevant SCI  teams, particularly around quality programming and funding management and donor compliance.
• Develop a strong knowledge of donor's priorities and interests in the country(ies) under their responsibility. Develop and maintain relevant donor relationships, serving as the focal point for HQ-level donor staff, for the countries or programmes under their directly managed portfolio.

Lead business development, award management and donor compliance assurance

• Monitor and oversight of all SCUK-supported programmes for the countries or programmes under their directly managed portfolio, including identifying related risks and managing issues.
• Grant and contract management, from point of contract negotiation and signature, to quality assurance during implementation, and working with other SCUK departments to support reporting. Ensure awards in the portfolio are compliant with donor requirements and SC quality standards
• Provide support to COs in meeting key programme deliverables, as well as other donor expectations.
• Ensure relevant quality assurance processes are completed so that programmes are running effectively and on time.
• Identify new funding opportunities, as follow-on from existing awards and/or as part of the day-to-day interaction with donors. Provide input in or lead on bid management for SCUK institutional and non-institutional proposals
• Direct representation role with counterparts in SCUK, donor organisations, partner and NGO networks in relation to awards portfolio and pipeline.

Funding portfolio sub-set oversight

• Provide oversight, support and prioritisation for the management of the portfolio sub-set under their responsibility, acting as first point of senior advice and decision-making on complex issues, involving medium to low risk, brought forward by the PMs working in the same portfolio sub-set.
• Monitor risks and issues developments within the portfolio sub-set, making sure that the Programme Management Lead and PP senior management are aware and fully briefed of issues requiring major strategic decisions.
• Approve and sign-off opportunities and documents, as per delegated authority, within the portfolio sub-set.
• Provide input to the Programme Management Lead and ROs in resource mobilisation strategies for COs and donors within the portfolio sub-set, making sure that agreed priorities are implemented by PMs, as well as other teams, working in the portfolio sub-set.
• Monitor KPIs and other data related to programme and funding management, providing analysis to relevant stakeholders.

People management

• Provide effective and timely day-to-day support and manage workload for PMs working in the portfolio sub-set under the SPM's responsibility (‘work management'), as part of matrix management with the Programme Management Lead. Contribute to setting annual objectives and priorities and provide input in annual reviews.

About you

It is important that you have:

• Extensive experience in project and grant/contract management, with knowledge of institutional donor compliance requirements
• Extensive experience working with institutional donors such as FCDO, UN and multilateral agencies (e.g. UNICEF, OCHA, World Bank), particularly on proposal development and report writing.
• Experience in Payment by Result and/or Outcome based contracts an asset.
• Significant experience of working in the international aid sector, including in overseas roles, with practical experience and understanding of related contextual and operational issues. Good working knowledge of one or more countries supported by SCUK
• Strong working knowledge of international development/humanitarian issues.
• Significant financial processes and reporting skills
• Experience of establishing strong working relationships with colleagues from different organisations, functions, and cultures, often remotely.
• Ability to manage a complex and varied workload, in order to organise and prioritise multiple tasks efficiently, manage reactive and proactive work, and deliver tasks to tight deadlines.
• Proven analytical and problem-solving skills. Ability to identify and implement effective processes for achieving outcomes.
• Proven attention for detail and ability to effectively manage a high volume of data and information.
• Very strong team skills, with the ability to develop and maintain effective working relationships and collaborate both within and outside the team
• Fluent in French & English (Speaking & writing) is essential

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)

 If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark Reading Charity, we have a simple vision: we want every child to read. Bookmark Reading Charity is seeking a flexible, experienced and dynamic PR & Communications Manager to lead our public relations efforts, manage key partnerships, and work with ambassadors to grow and enhance our profile and achieve our marketing goals. This role is essential to driving forward our wider strategy and ensuring that our message reaches a broad audience, ultimately contributing to the charity's key performance indicators. You will be managing our communications strategy in close collaboration with the Head of Marketing & Communications.

Key Responsibilities:

Public Relations:
 

• Develop and execute a comprehensive PR, communications & partnerships strategy to increase awareness and visibility of Bookmark’s brand, mission and reputation. 
• Build and deliver Bookmarks external communications calendar, driving reach and depth to support the Marketing team’s KPIs and objectives.
• Help create and implement a plan for communicating Bookmark’s strategy, impact, and school programs.
• Build and maintain strong relationships with media outlets, journalists, and influencers to secure coverage in national and regional media.
• Write and distribute press releases, pitch stories, engaging content and manage media inquiries.
• Monitor and report on PR activities, measuring the impact on brand awareness and engagement.
• Manage relationships with any external pro-bono PR agencies.
• Own and manage the charity's crisis communications strategy.
• Provide leaders where needed with trusted communications advice and guidance on external communications.

Partnerships:
 

• Identify and establish strategic partnerships with corporate sponsors, educational institutions, and other non-profits to support Bookmark’s goals.
• Negotiate and manage partnership agreements, ensuring mutual benefits and alignment with the charity's objectives.
• Collaborate with partners to develop joint campaigns, events, and initiatives that promote volunteer recruitment and fundraising.
• Manage and maintain positive relationships with media contacts, influencers, and key stakeholders to secure media coverage and maximize brand exposure.

Ambassador Programme:
 

• Create, manage and expand a network of ambassadors, including authors, celebrities, and influencers who advocate for the charity.
•  Develop and implement strategies to effectively engage ambassadors in PR activities, events, and campaigns.
• Coordinate ambassador appearances, endorsements, and social media collaborations to amplify our message.

Marketing Integration:
 

• Work closely with the Head of Marketing & Communications to align PR, partnership, and ambassador activities with the overall marketing strategy.
• Contribute to the development of content and messaging that resonates with target audiences across all communication channels.
• Support the achievement of marketing KPIs, including volunteer registrations, completed applications, and brand awareness metrics.
• Identify and lead projects to improve Bookmark’s external communications.
• Collaborate with support teams to supply communication support for various initiatives, including program launches, corporate announcements, and crisis management.

Person Specification:

Experience:
 

• Proven experience in a PR, communications, or similar role, ideally within the charity, education, or non-profit sectors.
• Demonstrable success in securing media coverage, managing partnerships, and working with high-profile ambassadors.
• Experience in developing and executing PR strategies that align with wider marketing goals.

Skills:
 

• A degree in marketing, communications, media, or equivalent experience or qualification.
• Proven experience in external communications, either in a PR team, or at a PR agency, with some experience of managing contractors or an agency.
• You’ll have outstanding writing, editing and proofreading skills with excellent attention to detail, and ideally, experience in a B2B, third sector, or commercial environment.
• You’ll have the ability to craft compelling stories, press releases and pitches.
• You have experience of working directly with the media, with relevant media contacts a very big advantage. 
• Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
• Strategic thinking with the ability to develop and execute plans that deliver measurable results.
• Proficiency in using PR and communication tools and platforms, such as media monitoring services and CRM systems where needed.

Attributes:
 

• A proactive team player, willing to learn and seek out information, with strong relationship-building skills. 
• Excellent communication skills: the ability and confidence to communicate with people at all levels, both inside and outside of Bookmark Reading Charity.
• Passionate about literacy and education, with a commitment to Bookmark’s mission.
• Highly organised, with the ability to manage multiple projects, deadlines and you can work under pressure. 
• You’re comfortable working at all levels of an organization and working with confidential information. 
• Creative and proactive, with a solutions-oriented approach to challenges.
• Team player who thrives in a collaborative environment.

Contract type: Permanent, Part-time- two days a week
Salary: £16,800 (42,000 per annum FTE)
Reporting to : Head of Marketing & Communications
Location: Bookmark Reading Charity, Charles House, 5-11 Regent Street Saint James's, London SW1Y 4LR​. Flexibility around coming in but minimum one day per week based at the Bookmark office​ is encouraged.
Hours: 15 hours per week
Deadline:8 December 2024 11:59pm

Only candidates with the right to work legally in the UK will be considered

The Elise Pilkington Trust was set up in 1979 to support two causes; equine welfare and to support elderly charities. Since the Trust was established more than £5.8m has been granted to these good causes.

We are looking for a Trust Administrator who can look after the day to day running of the charity. This will include dealing with & processing grant applications, arrange trustee meetings, ensure the trust are complying with Charity Commission guidance, maintain the Trust's website and email accounts as well as the usual day to day office management.

The role is based from home and the hours will vary with work peaking around the two trustee meetings each year, however on average the work will require around 14 hours per week. Ideal applicant should be within easy commuting distance of London.

There will be a requirement to attend around 2 to 3 trustee meetings each year usually held in central London.

The salary is £11,600 with 6 weeks paid holiday.

Deadline for applications is 1st December 2024

Only canidates invited for interview will be contacted

Closing date: Wednesday 4th December 2024 at 9am
Please note that the turnaround time between both the first stage and second stage interviews will be short: 

First Stage Interview: Monday 16th December/Tuesday 17th December 2024

Second Stage Interview: Wednesday 18th December/Thursday 19th December 2024

We have an exciting opening for someone to join our senior leadership team leading our campaigning work. We need a strategic expert who understands politics, campaigning and how to get the best out of campaigning organisations. The Campaigns Director must maintain a comprehensive understanding of the organisation's financial position, proactively managing budgets and implementing necessary adjustments to ensure organisational health and sustainability.

The Campaigns Director leads the Campaigns department, crafting our plans and supporting the team to execute powerful, people-powered campaigns that shape the country to be fair, respectful and sustainable. They oversee campaign strategy development, as well as teams that execute our plans, run our social media campaigns, and our public/media affairs work, all while ensuring alignment with organisational goals and political positioning.

The Campaigns Director must maintain a comprehensive understanding of the organisation's financial position, proactively managing budgets and implementing necessary adjustments to ensure organisational health and sustainability. They play a critical role in steering the organisation's narrative, tracking campaign progress, and working collaboratively with the Senior Leadership Team (SLT) to align campaign objectives and work in progress with other organisational insights and initiatives.

Your background and experience

We are looking for someone who understands 38 Degrees, our model and our organisational culture already, and our fierce determination to change our country - campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about campaigning tactics and way of working from day one.

Our power is the passion, and number, of our supporters. You will have insight and experience on how an organisation like ours should respond to a new environment - and capitalise on the changed landscape. 

You will understand not just the purpose and strategies of organisations like ours, you’ll know that we can only succeed if we have the right people, structure and culture. You’ll have experience of working in productive and positive environments, and you’ll have insight into how teams can be set up for success in a campaigning space.

You’ll be adept and experienced at project management, understand the pressures the team face working in a fast paced reactive environment and be able to get the best of people in this context to help deliver on longer term, strategic goals.

And most of all, you will be a positive, practical person who can work with others, bringing them with you, to solve problems in a collaborative way.
 

About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here 

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.

Benefits include: 

27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); one month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practises, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks

• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom. 

• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one

• If there anything else you’re concerned about or think we could provide, please let us know. 

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

Application Questions (max. word count: 2000 words across all questions)

1. Tell us a campaign you have been part of, including what you were trying to achieve, how you developed a strategy, how you brought team members together to action the plan, and what the results you achieved. 

2. 38D is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. Tell us about a time you’ve worked with a similar model - and why you think this specific form of campaigning can make a difference in the country. 

3. With the recent change of government, should 38 Degrees be an ‘insider’ or an ‘outsider’ group?

4. Please tell us about a great campaign you’ve seen in the last year which was primarily driven through social media channels, and what lessons that campaign has for 38 Degrees. 

As of 1st December, Here and Sussex Community NHS Foundation Trust (SCFT) are embarking on a new and exciting partnership to deliver excellent quality and personalised MSK care across Brighton & Hove and West Sussex

Following ten years of highly successful collaboration, we will work under the new banner of Sussex MSK Health, to grow an ambitious programme of service innovation, expanding on what is working well already, and implementing new ways of working to better serve our populations.

To lead the successful development and delivery of the programme we are seeking a Partnership Director, working as part of the leadership triumvirate with the Clinical Director and the Planned Care Divisional Director of Operations.

At Compass Wellbeing, a subsidiary of East London NHS Foundation Trust (ELFT), we strive to enhance community wellbeing and address social inequalities across England. Our mission is to empower individuals and the third sector through innovative practices, advocating for holistic health solutions and fostering supportive environments for marginalised groups.

As the Fundraising Lead, you will play a pivotal role in supporting the Charity Lead and Board in driving the fundraising and outreach strategy of the ELFT Charity. Your primary focus will be coordinating and executing effective fundraising activities while also enhancing the charity’s brand visibility and public awareness.

Working closely with the Charity Lead, Board, and key stakeholders, you will help shape the charity’s objectives and support its long-term goals. This includes identifying and developing new fundraising opportunities, building relationships with donors, sponsors, and community partners, and ensuring all efforts align with the charity’s mission and values.

We offer a range of employee benefits, including 27 days of annual leave (increasing with service), a 5% employer pension contribution, paid volunteering leave, travel season ticket loans, NHS discounts, gym and fitness discounts, and access to occupational health and mental health support.

Our ideal candidate will bring substantial experience in managing fundraising and engagement strategies within a complex environment. You will have a proven track record of planning and delivering successful fundraising initiatives, building stakeholder relationships, and implementing innovative approaches to boost fundraising outcomes.

Excellent communication, leadership, and organisational skills are essential, along with a proactive and flexible attitude. The ability to inspire confidence in donors, partners, and internal teams is key, as is the capacity to work collaboratively with the Charity Lead, Board, and external stakeholders to advance the ELFT Charity’s mission.

Join Compass Wellbeing and help us create a future where every community enjoys high levels of wellbeing and equity.

To apply for the role, please click on the link below:

Job vacancies | East London NHS Foundation Trust

Partnership Lead

Job Purpose

The Partnership Lead will play a key role in operationalising and overseeing the support for approximately 34 school hubs across England, contributing to local school improvement. They will also take the lead in operationalising the renewal of all schools across the Challenge Partners network.

Schools within Challenge Partners subscribe annually and join forces in local hubs,  spanning England from Cornwall to County Durham. The hub works together over the course of the academic year pulling together a Hub Action Plan, which aims to tackle collectively agreed priorities using funding from Challenge Partners. Challenge Partners hubs provide the local element of our collaborative partnership. 

The Partnership Lead will build and manage relationships with a wide range of stakeholders and hold responsibility for ensuring all hubs have everything they need to provide an excellent experience to schools. They will also support the renewal of all schools, through leading excellent Customer Care practices and operationalising the annual retention campaign, working with the Partnership Development Manager. They will work closely with the Partnership Experience Manager and the team of Partnership Coordinators to ensure excellent delivery.

Established in 2011, Challenge Partners is a well-respected nationwide network of practitioners who engage in hard-edged collaboration and mutual accountability to ensure every school community can benefit from the combined wisdom of the education system. 

Key Responsibilities

Reporting to the Partnership Experience Manager, the Partnership Lead will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:

Partnership Delivery and Development

Individual Partnership Delivery and Development responsibilities: 

• Implement the annual cycle of hub work, including planning and implementing key partnership correspondence, activities and events.

• Support up to five hubs of their own, working closely with internal teams to ensure a high-quality experience for schools across all selected Challenge Partners activities.

• Lead the renewals campaign for all schools across the partnership, proactively escalating any renewal concerns, and monitoring and reporting renewals data.

• Oversee the monitoring of the Partnership inbox, ensuring all queries are dealt with by a member of the team promptly and effectively. 

• Manage the Partnership budget; monitoring spending and signing off invoices within agreed budgets, including hub funding. 

• Lead on ensuring an excellent experience for schools in Challenge Partners. This includes, but is not limited to, monitoring risks and mitigating/escalating as appropriate, and leading on Customer Care and Pricing Governance issues. 

• Support the Partnership Experience Manager to deliver improvements to the quality of our hubs, ensuring all schools are getting excellent value. This includes, but is not limited to the engagement of new technologies, processes and ways of working. 

• Lead on the implementation of new strategies for delivery in your areas of responsibility with Partnership Coordinator support.

Support all hub owners through matrix working to: 

• Embed excellent account management, delivering outstanding support for our partner schools, multi-academy trusts and hubs.

• Maintain highly effective stakeholder relationships with Headteachers, trust CEOs, Senior Partners and Hub Managers.

• Induct new schools and hubs, making sure that all are appropriately onboarded to Challenge Partners. 

• Implement Customer Care work, ensuring that all members of the team are able to monitor Customer Care cases and identify solutions.

• Deliver growth and renewals work, enabling schools and trusts to renew their subscription with Challenge Partners.

Data Management and Systems 

• Ensure school data is accurately recorded on Salesforce (our CRM system) and work closely with the Data and Systems Lead to improve systems and processes.

• Monitor and report renewals data to inform renewals progress, predictions and strategy.

• Implementation of annual partnership evaluation work with the support of the Partnership Experience Manager.

Event Planning, Organisation and Monitoring

• Lead on the planning, logistics and delivery of an annual National Induction event for all new and rejoining schools, working with the Partnership Experience Manager and Leadership Team to agree event design.

• Liaise with speakers, venues and suppliers to ensure high quality delivery of the National Induction.

• Coordinate the team effectively to ensure excellent event delivery.

• Work closely with the marketing team to create a social media plan to showcase the National Induction.

• Monitor event quality and delivery, including dealing with and escalating issues to ensure positive solutions are reached.

Line Management

• Provide high-quality and consistent line management for up to two Partnership Coordinators, including regular one-to-one meetings and performance reviews.

• Identify opportunities for personal and professional development for direct reports.

• Provide accountability and support to direct reports to ensure excellent delivery across all Challenge Partners’ activities and meet key organisational priorities.

Matrix Management

At Challenge Partners, we work in a matrix structure which means that individuals collaborate across different work streams and are, at times, task managed by colleagues who are not their direct line manager

• Provide consistent and high quality task management to all Partnership Coordinators supporting activities related to hubs and cultivating relationships with all hub owners.

• Provide consistent and high quality task management to all colleagues involved in school renewals. This includes upwards management of Managers and Leadership Team.

• Collaborate effectively with other line managers and teams to support Partnership Coordinators to provide excellent delivery across all Challenge Partners activities and meet key organisational priorities.

• Provide training to all Partnership Coordinators in Customer Care and hub support. 

Person Specification

Specific skills and attitudes we are looking for in an applicant are as follows:

• As one of our cadre of Leads, you will be a role model for our values at all times and a cultural lead within the team.

• Strong project management and organisational skills (a ‘completer-finisher’).

• Ability to prioritise effectively to meet competing demands and work under pressure, through excellent organisation and time management.

• Outstanding attention to detail, and pride in your work.

• Strong sense of proactivity, ensuring any issues are recognised and dealt with before they escalate.

• Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Positivity, optimism and agility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• High computer literacy - confidence and competence in using Google Suite, Microsoft programmes and Salesforce (or a similar CRM system) would be an advantage

• A willingness to learn and give and receive feedback

• A passion for education, and a desire to make a difference

About Challenge Partners

Who we are: Challenge Partners is a practitioner-led education charity that enables collaboration and challenge between schools to enhance the life chances of all children, especially the most disadvantaged.

How we do it: The Challenge Partners central team works closely with school leaders and other education professionals to facilitate a variety of programmes and activities for schools in our partnership. We ensure the knowledge and skills of the best in our network are available to everyone, reducing the variability in education provision whilst improving the performance of all trusts, schools, leaders, and pupils in the partnership.

Our team: There are currently just over 25 in our growing team. We are dedicated to working hard for our schools whilst enjoying what we do and who we work with. You will be working in a friendly and dynamic group with backgrounds in education, the wider social enterprise and charity sector, and the corporate world. The majority of roles are school-facing, and team members work closely with leaders in our schools to generate and refine ideas and create maximum value for the network.

Our values

At Challenge Partners, how we go about our work is as important as the work we do. This is underpinned by our six values:

Excellence

We work hard and with urgency, striving for excellence in all that we do. We put the needs of our schools first.

Equity

We treat each other/everyone fairly, with care and respect. We value, encourage, and celebrate diversity in all its forms. We are one team.

Courageous leadership

Everyone is a leader, encouraged and empowered to take ownership and responsibility for their contribution to our mission.

Challenge

We expect the best of each other and support and challenge each other as critical friends.

Collaboration

We work purposefully together and in partnership with our schools to achieve more together than we could alone.

Innovation

We use and generate research and innovation intelligently to continually improve the work we do.

Benefits of working for Challenge Partners

• 25 days of paid holiday per year

• An employer contributed pension - matched up to 5% of your own contribution

• Private health insurance 

• London and hybrid working - we require all staff to attend our office in London or be present at an event at least two days per week, with remote working during school holidays

• A supportive and friendly team

• A chance to make a real difference to educational outcomes

• The opportunity to progress and develop skills in a young and fast-growing team

How to apply and our recruitment process

Interviews will take place on Monday 9th December and Tuesday 10th December, at our London office (Resource for London, 356 Holloway Rd, London N7 6PA)

Challenge Partners is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates.

The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will thrive in a fast-paced, high-profile environment and be motivated to amplify the Living Wage Foundation’s impact across key audiences. 

The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact. 

About the Application Process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us. 

Got any more questions?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

We will be holding a webinar on Tuesday 26th November, 1-1.30pm where anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.

To register please check the link on Applied.

If you’d like to know more but cannot attend the webinar, please email contact us (details on Applied). 

Living Wage Foundation 

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Citizens UK

Citizens UK is the biggest, most diverse and most effective people-powered alliance of local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £3 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of almost 15,000 accredited Living Wage Employers across the UK. 

At Citizens UK, our organisers and project staff work within communities and ‘organise across difference’. There are various project roles and management, operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context, and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. 

As a senior leader, you will be responsible for managing and allocating the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact. 

Main Responsibilities 

Situational Awareness and Research 

• Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed. 

• Guide the team in proactive media monitoring, enabling timely responses to significant developments. 

• Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences. 

• Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation’s objectives. 

Strategy Development 

• Provide strategic oversight of the organisation’s media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success. 

• Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy. 

• Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training. 

• Support the Living Wage Foundation’s Political Engagement Strategy by building and sustaining cross-party support for the organisation’s mission and objectives. 

Reputational and Risk Management 

• Develop and manage the organisation’s risk register, offering strategic oversight and serving as a primary contact for crisis communications. 

• Manage and respond to reactive media inquiries promptly, ensuring alignment with the organisation’s values and objectives. 

• Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues. 

• Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed. 

• Strengthen and maintain broad cross-party support for the Living Wage agenda. 

Content Creation and Dissemination 

• Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation’s profile. 

• Ensure media outputs and communications reflect the organisation’s values and uphold a consistent voice. 

• Create and refine key messaging for public communications, including FAQs and response guides. 

• Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements. 

Relationship Management 

• Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage. 

• Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts. 

• Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage. 

• Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements. 

• Provide line management and development support to the Media Manager and Events Manager. 

Social Media and Website 

• Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team. 

• Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives. 

Key Skills 

• An enthusiasm for media and communications, coupled with a strong commitment to the mission of the Living Wage Foundation. 

• Proven experience and a strong understanding of the UK media landscape, with established relationships with national journalists that have resulted in high-quality coverage. 

• Experience in line managing and leading a team. 

• Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications. 

• Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople. 

• Outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels. 

• Strong track record in designing and executing high-impact communications strategies that achieve measurable results. 

• Competence in using social media platforms to engage audiences effectively, understanding their role in broader media strategies. 

• Proficiency in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies. 

• Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences. 

• Solid understanding of the political landscape and public affairs, with experience engaging cross-party stakeholders. 

Interviews: 9th & 10th December (TBC)

About Global Health 50/50: 

Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change. 

At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change. 

While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice. 

Role Summary 

The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.

This is a brand-new role for GH50/50; therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery.

You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude. 

Job Responsibilities: 

• Support the Head of Operations in the smooth and efficient running of the GH50/50 office.

• Organise the Co-CEOs calendars, including scheduling meetings and appointments.

• Support the Head of Operations to prepare and manage correspondence, reports, and documents as required. 

• Alongside the Head of Operations, maintain effective office management and administrative procedures. 

• Manage and triage the organisational email accounts.

• Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided). 

• Coordinate support to the team on basic financial management tasks, including expense claims and other reporting. 

• Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.

• Attendance at internal meetings across all work streams where necessary, to increase information sharing and keep a sense of organisations objectives 

• Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites. 

• Support the Head of Operations to improve the ease of filing documents through our current systems.

• Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.

• Flexibility to take on additional administrative tasks as and when needed in support of the charity.

Skills and Qualifications: 

• A keen self-starter, who is passionate about the GH50/50 mission and where they can have impact.

• Experience in working with or for academic institutes for research organisations would be beneficial but not essential, as would experience working with a remote team with globally based stakeholders 

• Excellent organisational and time management skills. 

• Strong communication skills, written and verbal, with high emotional intelligence. 

• Proficient in Microsoft Office Suite. Familiarity with HR and financial management systems would also be beneficial. 

• Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.

• Ability to handle confidential information with discretion. 

• Knowledge and understanding of the charity sector would be beneficial.

All Staff are required to: 

• Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity. 

• Ensure that they have read and understood all mandatory policies and procedures. 

• Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity. 

• Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements. 

• Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity. 

• Undertake training as required. 

• Attend staff and team meetings as required. 

• Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors. 

• To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge. 

• Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities. 

Our generous staff benefits include:  

• 28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period. 

• Flexible working arrangements with at least 1-2 days per week in the Cambridge office 

• 5% employer pension contribution 

• Employee Assistance Programme (EAP) via Health Assured

• Professional Development and Training 

Job title: Community Development Worker - IRIE Mind

Responsible to: Director of IRIE Mind and Clinical Operations Manager

Salary: Starting salary is £31,438.42 per year (Full-time equivalent) (SC6 - SP26),

which equates to £18,863.05 per year at 22.5 hours per week.

Hours: 22.5 hours per week  

Contract type: Permanent

Location: The Hub, Homerton Row, Hackney, E9 6ED

{Please note that this role is only available to candidates of African/ African Caribbean Heritage under the Genuine Occupational Requirement under s9 Equalities Act 2010}

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new.

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

DBS clearance at Enhanced with Barring is required for this role.

Purpose of the post: 

We are looking for a Community Development Worker with experience supporting with people with their mental health, with significant experience in statutory and/or voluntary sector services, knowledge of the City of London, Hackney and Waltham Forest (or a specific local area or demographic), and strong interpersonal skills.

You will work closely with individuals from Black, African and Caribbean Communities, with serious mental illness (SMI) developing an understanding of complexity in order to provide the most appropriate support.

Working alongside the Director and Clinical Operations Manager you will, be responsible for linking in with Secondary Services in organising and delivering tasks which facilitate an informed and safer hospital discharge and smooth transition into the Community to avoid re-admission.

As a Community Development Worker, you will become a local expert, gathering and sharing information about local opportunities, activities, and support, bringing people together and supporting them to remain confident and independent in their everyday lives.

Main duties and responsibilities: 

1. You will be responsible for linking with Groups and Services to understand the mental health needs across the Community.

2. To work closely with the Hospital Discharge Teams as part of the Discharge process

3. Collectively develop a robust Hospital Discharge plan that will help embed the Clients into the Community.

4. Explore with Secondary Services and other relevant agencies the current provision and identify the gaps and assist IRIE Mind and its partners to develop programmes to meet the identified need. 

5. To raise awareness of the importance of talking about Mental health and seeking support early, especially in the Black, African and Caribbean Communities.

6. To provide information on where to go for additional support upon Discharge

7. Collaboratively develop material with colleagues to distribute to in patients and Clients, families and friends.

8. Regularly organise and support relevant Outreach events to bring people together/make connections.

9. To play a lead role in identifying and initiating Outreach to new client Groups (Young Black Men and Complex needs) and develop new projects.

10. Develop and establish local networks of support that will meet the religious, cultural, occupational, therapeutic and recreational needs of the Clients.

11. To identify partnership opportunities in working with local community colleges, employers, carers, care co-ordinators, and Clients.

12. Consult and liaise with the Mental Health Recovery Teams, Hospital staff, Psychiatric nurses, social workers and other providers in order to promote the service and consult regarding Client progress, achievements and concerns.

13.  To encourage and develop active participation of Clients in the running of IRIE Mind, and in the planning and development of activities,

14.  To develop effective liaison arrangements with statutory and voluntary agencies in the community to enable Clients make full use of community resources in the borough

15.  To manage your own small caseload of complex clients within the Community and in rare cases, their homes.

16. Record all referrals, actions, progress and data via a CRM/Database.

17. Be responsible for maintaining a self-reflective practice and demonstrate self-awareness and effective self-management of stress

18. Assist with the management of Safeguarding Vulnerable Adults cases as they arise within the organisation and liaise with the Operation Services Manager and Director and other professional bodies as required by best practice and in law

19. To facilitate a warm and welcoming atmosphere that is recovery-oriented and supports clients to reach the highest level of independence possible.

20.  Manage distressing and challenging situations in a sensitive and non-threatening way to reduce anxieties and promote effective resolutions.

21. To ensure that Health and Safety is maintained at the service and that adequate project risk assessments are carried out and reviewed when required.

22. To attend and participate in monthly meetings with the Psychological Therapies and Wellbeing Services team

23. To liaise with other Mind, in the City, Hackney and Waltham Forest projects and staff to facilitate and maintain effective links

24. To attend any other Mind in the City, Hackney and Waltham Forest meetings, as required, contributing to discussions and giving reports if required.

25. To attend supervision, appraisal meetings and appropriate internal and external training courses as approved by the Clinical Services Manager and the Clinical Director

26. To cover the work of colleagues during periods of planned and unplanned absences as appropriate

27. To undertake any other tasks and duties commensurate with the post as directed by the Director, or other senior position in Mind in the City, Hackney and Waltham Forest.

Personal specification

The remaining sections outlines what criteria will be used to appoint the suitable candidate.

Criteria marked (E) are essential and (D) are desirable.

Experience, Knowledge, Skills, Abilities - Values and Motivations:

 

Connected: Creating a compassionate and supportive community. 

1. Qualified to NVQ Level 4 or above in Health or Social Care qualification or equivalent Professional mental health qualification, i.e. Occupational Therapist, Social Work, Support Worker, Nursing or Experience (E) (I)

2. Experience of working in a similar role (E) (I)

3. A minimum of five years working with vulnerable adults, two of which must be in a mental health setting with Black, African and Caribbean clients experiencing a range of disorders and complexity (E) (I)

4. Experience of working within a multidisciplinary team (E)

5. Experience of outreach work in the community (E)

6. A sound understanding of the mental health service structures and provisions (D)

Fair:  We strive for equity - no-one's needs should go unmet.

1. A sound understanding of the main issues facing people with mental health difficulties and in particular people from Black, African and Caribbean Communities. (E) (I)

2. Excellent verbal communication skills and the ability to develop good working relationships with colleagues and Clients (E) (I)

3. Excellent written communication skills with the ability to write clear and concise reports (D) 

4. Confidence with MS Office suite; CRM systems and technology such as MS Teams (D)

5. Good understanding of data protection, confidentiality, safeguarding and risk management and demonstrable examples of putting these into practice. (D)

6. Demonstrable experience of supporting the shaping and implementation of change and innovation in service delivery, as well as supporting project management to achieve better outcomes (E) (I)

7. To be able to challenge traditional methods of practice in a constructive manner (D)

Brave: We walk with people, offering help by doing what works - proven or new.

1. Good organisational skills with the ability to balance competing pressures and demands (E)

2. To be able to manage high volumes of work and draw on personal resilience in a demanding environment (E)

3. Recognising the need for action or change and taking the appropriate action without needing to be told. (E) (I)

4. Ability to interact calmly, patiently and empathically with clients who may be expressing distress, anger or other strong emotions. (E) 

5. Good negotiation skills with the ability to work with Clients, colleagues and external stakeholders to achieve the aims of the service (E)(I)

6. A commitment to user involvement in all aspects of the management of the service (E)

7. A commitment to equal opportunities and promoting diversity (E)

8. A commitment to self-development and an openness to reflect on personal practice and performance (E)

9. A commitment to taking on new tasks willingly and with a “can do” attitude (E)

10.  Ability to be work on own initiative. (E)

11.  To be self-motivated and focused and to practice self-care (E) (I)

12.  Demonstrate a positive attitude and approach to work (E)

13.  Manage stress and setbacks appropriately (E)

Qualifications

1. Qualified to Level 4 or above in Health and Social Care or Community Development qualification or equivalent Professional mental health qualification, i.e. Occupational Therapist, Social Work, Nursing or Equivalent Experience (E) (I)

2. Evidence of Continued Professional Development.

3. Able to work at least 1 evening per week (Monday to Thursday) with time off in lieu (D) 

This vacancy involves a unique opportunity to be the Sex Worker ISVA Learning and Policy Influencing Lead  of an exciting new regional partnership program alongside National Ugly Mugs and POW (Notthingham) funded by the National Lottery Communities Fund. Based with Basis Yorkshire, this role will lead on influencing of policy and sharing of learning from this program to improve outcomes for sex workers who have experienced sexual violence including developing resources, organising events and sharing learning based on data from the program as well as working with those with lived experience and those in government and other authorities who help shape health and justice systems. Each organisation will be employing a SWISVA which will be line managed within each organisation. While the post is based within Basis Yorkshire, the post can be fullfilled working hybrid,  but will require frequent travel between Leeds, Nottingham, Manchester and nationally.

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women who are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website. 

Are you passionate about volunteer engagement and making a real difference in the world of healthcare? The Royal College of Radiologists (RCR) is looking for an experienced Volunteer Officer to lead the way we attract, manage and recognise the invaluable work of our volunteer community.

We have over 2,000 volunteers that engage with us and refer to these individuals as ‘Contributors’. The Contributor Officer will be our Volunteer Lead and will work alongside the Head of HR on the engagement, management and retention of volunteers across the organisation. As this is a new role, there is huge scope to think innovatively and apply your expertise to ensure our processes and ways of working deliver real value to the members giving up their time to work with us.

This is a unique opportunity to work closely with our contributors, ensuring they feel valued and empowered to contribute their expertise. If you’re keen to take a leading role in ensuring that we can engage and grow the group of doctors helping us to make a difference to patients’ lives, then we would love to hear from you!

What you’ll do:

• Develop and update an appropriate and consistent recruitment and selection process for Contributor positions, ensuring it provides flexibility to cater to the differing level of roles across the organisation.
• Work with the Marketing and Digital team to build and maintain a dedicated Contributor section of the website, designed to engage our key audiences and provide easy access to engaging information and content.
• Monitor application rates for key Contributor positions, developing our approach to ensure that the opportunities reach a wide range of members.
• Actively lead the RCR’s approach to engaging with Contributors.
• Conduct regular business partnering meetings with RCR staff who have management responsibility for key Contributors, advising on how to manage, support and engage the group.
• Actively input into the development of the RCR’s Customer Relationship Management (CRM) system and other relevant systems to ensure there is a single point of truth for all Contributor related data and that important information is recorded in an easy to access way.

What you’ll need:

• Proven experience of volunteer attraction, management and engagement.
• Experience of effectively managing a wide range of stakeholders.
• Experience of developing processes and policies from scratch to meet complex needs.
• Ability to work with data and identify issues and analyse the impact of solutions implemented.
• Effective problem-solving skills.
• Excellent communication skills.

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Chief Executive Officer reporting to the Chair of the Ampleforth Abbey Trust

Ampleforth Abbey Trust is looking to appoint a dynamic strategic leader to the post of Chief Executive Officer (CEO).

Purpose of the role

The post of Chief Executive Officer (CEO) leads the works of the Abbey Trust on behalf of the monastic community, providing strategic leadership and managerial oversight of the Trust’s activities. In conjunction with the Chair of the Trust, the post-holder will support the Abbot in ensuring that the needs and ambitions of the monastic community are met, whilst also ensuring that the contents and pace of the Trust’s forward plan align with these needs. The post-holder will work closely with the Abbot to understand fully the needs and plans of the monastery and identify the business challenges and opportunities facing the Trust arising from these.

The post-holder will take the lead in ensuring that staff, volunteers and external stakeholders are engaged in the work of the Trust. They will also maintain a professional relationship with the Head and Bursar of Ampleforth College to ensure effective co-ordination and open communication where necessary.

The CEO is accountable to the Chair of the Ampleforth Abbey Trust and will work in liaison with the Abbot, and the Head and Bursar of Ampleforth College. In addition, they will also work closely with the Co-ordinator of Hospitality and the General Manager to reflect the importance of hospitality, retreatants, groups and general visitors, to the work of the Abbey Trust.

The post-holder will work effectively with all regulatory bodies, particularly the Charity Commission, to ensure that all regulatory requirements are met.

Main Duties and Responsibilities

The key responsibilities of the CEO fall under the headings Strategy, Leadership and Management, with a particular focus on finance.

Strategy

· Developing and leading the implementation of the strategy for the Ampleforth Abbey Trust which supports the needs of the monastic community and the delivery of the Trust’s charitable objects and which has in-built clear key performance measures;

· managing the General Manager and the Finance Manager to ensure the financial sustainability of the Abbey Trust across all of its activities;

· managing the Director of Safeguarding and Wellbeing to ensure that the highest standards of safeguarding are implemented and embedded across all Trust strategies, plans and activities;

· in conjunction with the Clerk/Company Secretary ensuring that matters relating to legislation and governance – compliance, structures, policies and processes – are in place to facilitate efficient and effective working across the Trust in order to improve organisational effectiveness.

Leadership

· providing effective leadership and management to the Trust’s senior officers and finance team, and managing selected Trust-wide contracts (for example, HR, IT and fundraising);

· working with the Chair of trustees to lead and deliver the Trust’s fundraising activities;

· working with the Co-ordinator of Hospitality and General Manager to ensure that the Trust’s activities are supportive of, and aligned with, the hospitality apostolate;

· engaging in an open and inclusive manner with all staff and volunteers who work for the Trust, engendering staff buy-in and trust developing the Trust as a highly regarded employer;

· ensuring that trustees have the information required for informed decision-making and the fulfilment of their statutory duties and that a positive and effective relationship exists between the trustees and senior officers.

Finance

· Providing effective leadership and management to the senior officers and finance team;

· Leading and building on the existing finance function, ensuring on a day-to-day level that correct policy, procedure and systems are in place for:

• • effective monitoring and reporting
  • an effective internal control environment
  • effective management of costs
  • compliance with relevant financial regulations

· Ensuring trustees have the financial information they require for them to fulfil their statutory duties.

• Working with the Investment Committee to ensure maximum return on capital for all the Trust’s assets and with the directors of Ampleforth Abbey Trading Limited and the Hospitality team to diversify and maximise income streams for the Trust.

Person Specification

The CEO will be expected to demonstrate evidence of the following skills, capabilities and experience:

Essential

· Proven experience as a CEO or an appropriate other relevant role, ideally within a regulated environment;

· Demonstrable competency in strategic planning, business development and performance metrics;

· Proven experience of operation at Board and Senior Management level;

· Outstanding organisational and servant leadership abilities;

· Proven experience, understanding and working knowledge of key finance and business functions within the remit of the role;

· Accountancy qualification and experience;

· Education to degree level, ideally with a business-relevant qualification;

· Proven experience of leading change, providing clarity and direction; including team development, matrix management and project management;

· Proven experience of managing staff and as necessary addressing supportive and remedial action;

· The ability to be a successful figurehead and ambassador for the Abbey and to make effective use of internal and external networks;

· Decision-making and problem-solving skills;

· High level negotiating and influencing skills;

· High flexibility of thought and diplomacy to manage a wide variety of stakeholders;

· An empathy towards the works of the Monastic Community and to uphold the values of that community;

· Exceptional communication skills including presenting / public speaking skills;

· High levels of resilience with a positive attitude;

· Excellent interpersonal standards and skills that include personal integrity, courtesy, patience and humour;

· Satisfy all criteria and checks relating to suitability to work in a school environment.

Desirable

· Experience of working with faith-based organisations;

· Experience of working within the charity and/or education sectors;

Resources Managed

· Line management of the Director of Safeguarding and Wellbeing, the General Manager, and the Finance Team.

· Budgets: To be advised by line manager

Line Manager and Annual Appraisal Reporting Officer

· Line management from the Chair of the Ampleforth Abbey Trust. Responsibilities to additionally report to the Finance, Audit and Risk Committee and to the Investment Committee, and directly to the trustees of Ampleforth Abbey Trust.

Safer Recruitment

· Ampleforth Abbey Trust adheres to safer recruitment as part of its commitment to upholding the highest standards of safeguarding for children and adults. All offers of employment will be subject to checks by the Disclosure and Barring Service (DBS) along with other relevant pre-employment checks and the receipt of employment references.

Salary

· Highly competitive based on skills and experience

Work Location

• Ampleforth Abbey

Ability to commute / relocate

• Ampleforth Abbey: reliably commute or plan to relocate before starting work (required)

Ampleforth Abbey Trust

· Ampleforth Abbey Trust is a charitable trust registered with Companies House and the Charity Commission. Ampleforth Abbey is home to a monastic community, part of the English Benedictine Congregation, and is located in the Howardian Hills, a designated Area of Outstanding Natural Beauty. The main work of the community is hospitality, through the welcome of visitors to its retreat centre and refurbished Visitor Centre, Shop and Tearoom.

Expected Start Date

• March 2025

Closing Date for Applications

• Midday Monday 9 December 2024

Interviews

• Friday 3 January 2025 at Ampleforth Abbey

Location: Rochester Airport, Kent
Contract: Permanent, Full time
Salary: £37,000 - £45,000
Benefits: 33 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Money Purchase Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Hybrid working Development opportunities

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Key Responsibilities

- The purpose of this role is to lead the charities Lotteries and Raffles team which has the goal of generating and inspiring support from both new and existing supporters. This person will advance existing products and campaigns towards their full potential as well as develop new campaigns and activity that drive growth, retention and engagement. In doing so, they will act as a key support to the Executive Director of Individual Giving and Lotteries in ensuring that the department achieves its income generation goals.
- Develop a clear vision and strategy to deliver sustainable income growth within the prize led fundraising channel.
- Drive and oversee all day-to-day activity around lotteries and raffles, ensuring campaigns are effectively coordinated and that broader teams are enabled to support delivery.
- Proactively find ways to increase the impact of the Lottery and Raffle income streams by developing and testing new approaches to player recruitment, retention and engagement.
- Supported by the Executive Director of Individual Giving and Lotteries ensure compliance of the KSS lottery activities against the charities Gambling Commission license conditions
- Ensure that the operations of the entire income stream, including those delivered by external parties, adhere to guidance and legislation set out by associated regulatory bodies. This includes but is not limited to the Gambling Commission, Charity Commission, Fundraising Regulator and Chartered Institute of Fundraising best practice guidelines.

Head of Lotteries and Raffles
The role of Head of Lotteries and Raffles is part of the management team within the Individual Giving and Lotteries directorate. This directorate plays a crucial role in fostering strong relationships with our supporters and generating sustainable income for KSS. Our Lotteries have a combined income of £9 million per year, and the Head of Lotteries and Raffles will be responsible for ensuring the consistent growth of these lotteries, and to ensure that we provide engaging and safe fundraising avenue for our supporters.

Application and Interview Process
We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of Head of Lotteries and Raffles. We recommend that you review the Job Specification that is within the role's job description. This section of the job description outlines the essential and desirable requirements for this role, and how KSS will assess your application to determine whether you meet those essential and desirable qualities.

All shortlisted candidates will then undertake a two-stage interview process, with the first stage being held over Microsoft Teams. All online interviews are booked through our online portal, which will provide a range of times and dates for you to select. The second stage of our interview process will be a more formal face to face interview held at our Charity headquarters on Rochester Airport. For any applicant that requires reasonable adjustments for either stage of the interview process, please ensure that this is outlined in your application. 

The closing date for this role is 13th December 2024. Please note that we will actively conduct interviews before the closing date of our external advertisement, and this role may close prior to this date if a suitable candidate is found.

Inclusion and Diversity
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.

We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

Closing date 13-12-2024

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