Programme Officer Jobs

Mid and North East Essex Mind have a brand-new role and an exciting opportunity for someone who is driven to achieve results and has demonstrable experience in fundraising and developing outstanding relationships with donors and fundraisers.

You will work closely with the senior leadership team to ensure the development and growth of the charity in line with objectives and income aspirations outlined in our new strategic and operational plans.

You will play a key role in developing and implementing the charity fundraising strategy across all income streams including community, events and corporate, training, grants and trusts, supporting the growth of the organisation along with services delivered across both Mid and North East Essex – leading and motivating a small team.

An essential requirement of this role will be developing beneficial and lasting relationships across Mid and North East Essex with our valued supporters, donors’ community groups, businesses and peers in other organisations continually raising the profile of the organisation and championing all aspects of the charity’s work.

We are happy for some hybrid working, however this role will require considerable travel within the Mid and North East Essex footprint, so you will have a Full UK driving license and own transport.

Come and join us and help us to offer hope and support for good mental health, so that no one feels alone.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees.  This includes: 36 days holiday including 8 bank holidays (pro rata for part time); competitive pension; recruitment referrals, training and development, flexible/agile working; annual wellbeing day; expert supervision and peer support, an extended lunch break each week; onsite parking at most locations; company sick pay based on length of service and a charity worker discount scheme. 

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.

Luminary Mission

We exist to empower women who have experienced homelessness, domestic abuse, violence, or sexual exploitation, offering them the chance to rebuild their lives through training, employment, and community support. Our mission is to help women find their strength, embrace their ambition, and gain the skills they need to thrive.

Who we are looking for:

We’re looking for an experienced support worker to join our growing Progression Support team, providing specialist support for women who have experienced multiple disadvantages including gender based violence. Empowering them to move towards independence, employment and fulfill their potential. Work for an award winning social enterprise that helps women flourish and support them in the long term. Be part of a great, talented group of professional women.

Please Note: Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010.

Hours: 40 hours per week - usually 8 hours a day with 30 minute paid lunch
(Potential occasional evenings or weekends may be required but not often and by pre-arrangement only)

Location: Hybrid with a minimum of 3 days working onsite

Application Deadline: Sunday, January 5, 2025 (Please submit this application PLUS your CV as soon as possible, applications will be considered on a rolling basis as we receive them)

First Round Interview: Friday 10th January 2025 (online)

Second Round Interview: Monday 13th January 2025 (in person)

Key Job Responsibilities

• Provide individual support and build trusting relationships with our trainees, proactively arranging face to face and online support sessions, attending appointments with them and tracking their progression.
• Offer person-centred holistic support to trainees to become independent, using our ‘Independence Tracker’ to assess their needs and set targets on a regular basis.
• Nurture women’s engagement with Luminary’s vocational training programme, liaising with the training team to help 80% of graduates to complete a minimum of 80% of their vocational training. 
• Support women to complete the mentoring programme by proactively liaising with the Partnerships & Evaluation manager. 
• Support trainees to apply for employment opportunities and prepare for interviews to achieve positive work outcomes. 
• Support trainees during the apprenticeship process in Luminary cafes or bakeries, and support them with attending work experience days both at Luminary and at other external partners. 
• Liaise effectively with other agencies involved in the care of trainees to ensure their needs are sufficiently met. This includes attending meetings with external agencies and advocating on behalf or alongside women.
• Respond quickly to safeguarding concerns, reporting appropriately to the Luminary Safeguarding Officer and the local council as necessary, supporting the individual appropriately through the process.
• Keep detailed records of all case-working according to best practice and aid in safeguarding,  monitoring and evaluation. 
• Build relationships with local services relevant for signposting service users to, connecting women with opportunities in line with their support plan (eg specialist services, work experience, additional courses).
• Provide support to women in the Luminary training classroom during Phase 2 employment workshops to get the most out of the learning environment
• Deliver or facilitate group sessions including bi-weekly wellbeing workshops & support organising alumni events such as Christmas Party, Independence Party and Graduation. 
• Champion Luminary’s holistic understanding of wellbeing, which recognises the spiritual needs of those recovering from trauma. Signpost any women wishing to access chaplaincy-style support to Luminary Chaplains. 
• Assist the Senior Leadership Team in evaluating the services Luminary offers to report to funders, assist with completing new funding applications and internal monitoring.
• Contribute your experience of best practice to shape the way Luminary operates effectively

Job Requirements and Abilities

Necessary:

• Support work or social work experience
• Driven and highly motivated
• Passion for seeing women reach their full potential by providing employment support and guidance in building towards a positive, independent future.
• Relevant experience with client group - women affected by VAWG, experiencing multiple disadvantage
• Experience supporting an individual through safeguarding issues
• Person-centered approach to support that is trauma-informed and encourages ambition, empowerment and independence
• Personable and patient with excellent communication skills, both verbal and written
• Organized with record keeping, time-keeping, and communication
• Hard working and able to pick up new tasks quickly learn new things quickly
• Experience setting professional boundaries and investing in own mental wellbeing whilst supporting others
• Able to work independently and initiate tasks as needed; while also being able to work collaboratively in a team
• Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female
• Right to work in the UK

Desirable:

• Qualifications in social work/mental health related disciplines
• An IDVA/ISVA/IGVA Qualification
• Experience of the VAWG sector
• Experience delivering group sessions

Please ensure you will respect and apply with the Luminary Faith Policy

Perks & Incentives:

• Free barista coffee all day, every day
• 50% discount off all food & drink in our cafes plus family 
• 20% discount off online purchases (celebration cakes & merch)
• Competitive leave policies
• Regular opportunities for training and professional development
• Wellness Action Plan developed to keep you healthy at work
• Long-term service rewards including increased holiday and birthday cake!
• Staff socials
• Opportunities to be involved in press coverage of Luminary

About us

The Royal Parks (TRP) is a charity established in 2017, managing over 5,000 acres of diverse parkland, rare habitats, historic buildings, and monuments in eight Royal Parks across London. These include Hyde Park, Kensington Gardens, The Green Park, St James’s Park, and more.

We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with 77 million visits annually.

We are now looking for an Assistant Accountant to join us on a full-time, permanent basis, working 36 hours per week.

The Benefits

• Salary of £32,666 - £36,000 per annum, depending on experience, plus study support
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a unique opportunity for a versatile accounting professional with experience with working in a small/medium finance team, to elevate their career with our prestigious organisation.

Here, your growth matters and you will discover dedicated study support and plenty of chances for professional development. What’s more, we will offer you a clear path to enhance your financial expertise, within a setting that will enable you to make a meaningful impact that reaches beyond the numbers.

Enjoying the flexibility of a hybrid role, you will discover an array of perks that will keep you motivated, inspired and thriving every day. So, if you’re ready to showcase your skills, grow professionally and support green spaces across London, read on and apply today!

The Role

As an Assistant Accountant, you will play a key supporting role in the financial health of The Royal Parks.

Specifically, you will assist with financial reporting, control, and compliance activities, focusing on areas such as the annual statutory accounts, VAT reporting, and balance sheet reconciliations, as well as supporting with accounts payable, accounts receivable, and cash management activities.

Working alongside the Financial Accountant, you’ll support the completion of year-end accounts, contribute to audit processes, and help maintain efficient financial transaction procedures.

Additionally, you will:

• Update and manage the Fixed Asset and Grant Registers
• Coding invoices and raising POs for the Finance department (e.g. insurance)
• Suggest and help implement improvements to finance policies and processes

About You

To be considered as an Assistant Accountant, you will need

• Experience working within a small to medium-sized finance team
• Basic understanding of double-entry bookkeeping
• A quick learning approach to new systems and processes
• A finance and/or accounting degree, apprenticeship, AAT qualification, ACA/ACCA part qualification, or relevant experience

Other organisations may call this role Junior Accountant, Accounts Junior, Bookkeeper, or Finance Officer.

The Royal Parks are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

About Feeding Families

Feeding Families is an award winning pioneering charity at the forefront of tackling food insecurity across the North East. We are not a traditional food bank, but instead offer a unique and compassionate solution to those who face barriers to accessing conventional food provision. Our services cater to individuals who struggle with mental and physical health issues, live in rural areas, have working hours that conflict with food bank opening times, or have exhausted their food bank entitlements but are still in need.

Operating from two centres in Blaydon and Sedgefield, we provide food assistance to individuals and families across the entire North East through a network of partner organisations, including schools, charities, and community groups. By minimising administrative burden and streamlining food distribution, we help our partners to focus on delivering support where it’s needed most.

The Role

Feeding Families is seeking a dynamic, experienced, and passionate Income Generation Lead to drive forward our fundraising, marketing, and income generation strategies. This pivotal role will focus on growing sustainable income streams, building lasting relationships with stakeholders, and leading the development of our fundraising and communications efforts. You’ll work alongside the CEO, trustees, and a dedicated team to ensure our mission of alleviating food poverty reaches even more people in need.

Key Responsibilities

Strategic Leadership

• Lead the development and implementation of a comprehensive fundraising and marketing strategy, aligned with Feeding Families' vision and goals.
• Collaborate with the CEO and trustees to ensure fundraising initiatives align with the charity’s broader strategic priorities.
• Contribute to organisational policy and strategic decision-making as part of the senior leadership team.

Stakeholder Engagement & Relationship Building

• Cultivate and maintain strong relationships with key stakeholders, including major donors, corporate partners, community supporters, trustees, and volunteers.
• Represent Feeding Families at public events, delivering impactful speeches to inspire and engage diverse audiences. 
• Craft compelling narratives and case studies that showcase the charity’s work and impact, ensuring donor engagement and retention. 

Team Leadership & Development

• Lead, inspire, and manage the Fundraising & Communications team, promoting a collaborative and inclusive working environment.
• Provide mentorship and support to team members, fostering their professional development and empowering them to meet their objectives.
• Ensure effective internal communication and teamwork across all departments.

Income Generation & Fundraising

• Drive the growth of high-value income streams, including major donors, corporate partnerships, individual giving, community fundraising, and events.
• Have a strong track record of success in writing funding bids to trusts and foundations.
• Develop a strategic events plan that engages diverse audiences and maximises impact, without diluting key relationships.
• Identify and secure sustainable funding through targeted applications, tailored corporate proposals, and joint fundraising initiatives.
• Lead the development of ‘foodraising’ initiatives, turning food donations into a creative and effective fundraising mechanism.
• Improve donor stewardship strategies, ensuring an exceptional experience for new and existing supporters.

Marketing & Communications

• Oversee the development of marketing materials and digital content that effectively communicate Feeding Families' mission, impact, and goals.
• Manage and optimise Feeding Families’ digital platforms—website, social media, and email—ensuring consistent and engaging content.
• Build and maintain relationships with media partners, ensuring the charity’s stories and successes reach the wider public.
• Analyse market trends and performance metrics to continuously enhance Feeding Families' public profile and fundraising efforts.

Food Provision Development

• Oversee in-depth research into food poverty trends to refine and target our food provision efforts effectively.
• Lead and deliver impactful seasonal initiatives, such as Christmas food support programs, maximising reach and impact.
• Collaborate with partners to identify opportunities for joint funding applications and community-based solutions to food insecurity.
• Oversee and streamline referral systems, ensuring they are compassionate, efficient, and responsive to community needs.

Operational Excellence

• Ensure compliance with fundraising regulations, data protection laws, and ethical standards in all fundraising activities.
• Leverage CRM systems to effectively track and report on donor engagement, fundraising progress, and income.
• Work with the CEO and finance team to monitor fundraising budgets and ensure transparent and accountable allocation of donations.

About You

We’re looking for a results-driven, empathetic leader who thrives in a fast-paced, dynamic environment. You will bring:

• Proven experience and results in fundraising, income generation, and marketing within the charity sector (3 years min), ideally with a focus on food insecurity or community-based services.
• Strong leadership skills, with the ability to inspire and manage a team to achieve ambitious goals.
• People skills, to build cohesion with the team and beyond with wider staff and volunteers.
• Excellent communication skills, with the ability to develop and deliver compelling stories to a wide range of audiences.
• A strategic thinker with experience in developing and executing multi-channel fundraising campaigns.
• A passion for social impact and the drive to make a lasting difference in the lives of those experiencing food poverty.
• Experience with CRM systems and data management to drive effective donor engagement and maximise fundraising opportunities.
• Holding a driving licence and with own transport to be able to meet the travel requirements essential to the post, including between the Charity’s centres and partner locations across the North East.

Why Join Us?

At Feeding Families, we believe in a compassionate and practical approach to solving food insecurity. You’ll play a key role in driving our mission forward, ensuring we can continue to help thousands of families and individuals in need across the North East. In return, you’ll benefit from:

• A collaborative and supportive working environment.
• The opportunity to make a direct impact on a vital cause.
• Competitive salary and benefits.
• Flexible working options. If you are passionate about using your skills to make a real difference in the fight against food poverty, we’d love to hear from you. 

Are you passionate about equality of access to education for people seeking asylum and refugees?

Access to education is transformative. The people we work with tell us that university is how they will rebuild their lives after being forced to flee conflict or persecution. Yet refugees and people seeking asylum in the UK face significant challenges in accessing higher education, including restrictive policies, limited financial support, difficulty navigating the complex university system, and a lack of adequate information and guidance. 

We are looking for a dedicated and skilled individual to lead our work on improving access to higher education for refugees and people seeking asylum. In this role, you will empower activists, collaborate with universities, and drive sector-wide change to ensure that more refugees can access life-changing opportunities at university.

You’ll need excellent knowledge of the challenges facing refugees in the UK, particularly around access to higher education, as well as experience working in or with the higher education sector. You’ll also bring excellent communication and relationship-building skills, ideally a proven track record in policy or campaign work. Highly organised and motivated, you’ll be comfortable working independently and collaborating flexibly within a small, dynamic team.

If you’re committed to breaking down barriers to education and making a tangible difference, we’d love to hear from you.

Other information:

• We will consider remote work or job share requests - if interested please include details in your application

• We are proud to be a member of the Experts by Experience Employment Network which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.

  
  
   

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Join The King's Trust as a Stewardship Executive and make a real impact on our fundraising success. This role ensures our supporters feel valued and connected through engaging communications, reports, and events. You'll create impactful materials like newsletters, tailored updates, and thank-you letters while managing key supporter processes, from Patron lists to case studies. Collaborating with teams across the Trust, you'll ensure every supporter's experience reflects the difference they're making.

We're looking for a proactive communicator with a talent for storytelling and an eye for detail. You'll be highly organised, able to manage multiple projects simultaneously, and experienced in using tools like Microsoft Word, PowerPoint, and Excel. Familiarity with fundraising CRM systems such as Raiser's Edge or Salesforce is a plus. Most importantly, you'll bring empathy, passion, and a commitment to supporting young people. We'd love to hear from you if you're ready to play a pivotal role in championing our supporters and driving our mission forward.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Mid and North East Essex Mind have a brand-new role and a wonderful opportunity for someone who is driven to achieve results and has demonstrable experience in developing and nurturing relationships at a senior level.

The role will work closely with the senior leadership team to ensure the development and growth of the charity in line with objectives and income aspirations outlined in our strategic and operational plans.

You will be someone with both experience of developing relationships with partners and experience of writing proposals and funding applications.

You will help us serve our communities by identifying opportunities for service development within existing services and working on new service development with operational colleagues ensuring that our lived experience panel is at the heart of what we do. Come and join us and help us to offer hope and support for good mental health, so that no one feels alone.

We are happy for some hybrid working, however this role will require considerable travel within the Mid and North East Essex footprint, so you will have a Full UK driving license and own transport.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees.  This includes: 36 days holiday including 8 bank holidays (pro rata for part time); competitive pension; recruitment referrals, training and development, flexible/agile working; annual wellbeing day; expert supervision and peer support, an extended lunch break each week; onsite parking at most locations; company sick pay based on length of service and a charity worker discount scheme. 

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.

This is a fantastic opportunity to work as part of our housing management organisation that is rich in history with a thriving, vibrant, and diverse community. Delivering on behalf of our housing landlord, you will oversee the estate service ensuring the estate cleaning and grounds maintenance is carried out to a high standard that will enable our communities to thrive.

The postholder will be responsible for working together with the Estates team, contractors, SW9 operational managers, and the wider staff team. To lead an efficient and effective team within the customer services department to deliver a high-quality customer focused service in line SW9 objectives.

You will be leading a team and provide services to approximately 1,800 properties, ensuring that our services are fit for purpose and offers our residents excellent customer service.

Key Responsibilities:

· Manage Estate Service: Oversee and coordinate all estates activities, ensuring timely and cost-effective solutions.

· Team Leadership: Lead and support a team of staff and contractors, fostering a collaborative and efficient working environment.

· Budget Management: Control and monitor budgets, ensuring projects are completed within financial constraints.

· Customer Service: Maintain high levels of customer satisfaction by addressing tenant concerns and feedback promptly.

· Reporting: Prepare regular reports for senior management, highlighting performance metrics and areas for improvement.

About you:

We are seeking a highly motivated and experienced Estate Services Manager to oversee the effective management of the in-house cleaning team and external contract management for various aspects of the estate and delegation. The ideal candidate will have a strong background in estate management, excellent organisational skills, and a passion for delivering first-class service.

You will have good technical knowledge and management experience. This is a highly visible role, and the successful applicant will be able to demonstrate experience of delivering a first-class estate service.

Responsible to : Chief Executive Officer (CEO)

Responsible for : Client facing teams including domestic and sexual abuse support workers, helpline, counselling, safe accommodation and children’s teams. (Direct Reports: 6)

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. We believe in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

• 25 days paid leave plus statutory holidays (pro rata)
• A competitive pension scheme
• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

Taking overall responsibility for the delivery of a compliant and effective operation, she will provide direct line management for the Pathway Project domestic and sexual violence support, outreach and helpline teams. She will be responsible for the delivery of high quality support within the safe accommodation sites and excellent quality of service within Pathway Projects counselling provision. She will have a focus on excellence and understand the drive for continual improvement and increased performance. She will collaborate with colleagues to drive the development and maintenance of networking and fundraising links within the local community. She will support the CEO in her leadership and development of the organisation. She will be expected to demonstrate the Charity’s values by working positively as part of a team, delivering vital high-quality services to service users, and creating a working culture where all are valued and encouraged.

DUTIES OF POST

1. STRATEGY, PLANNING AND CONTROL

a. To contribute to the setting of long-term Objectives, along with the CEO & Board.

b. To implement and deliver the strategic plan for the operation, adhering to regulatory and financial controls.

c. To ensure the Charity is operated to best practice standards, adhering to regulatory and financial controls. Highlighting to the CEO risk which could cause harm to the ongoing operation of the Charity.

d. Ensure Pathway Project remains responsive to the needs of its service users, staff and trustees and can demonstrate the value of the services provided and the impact of its work.

e. Be an expert on matters relating to Domestic Abuse, and best practice in supporting end users.

2. FINANCIAL MANAGEMENT

a. To be accountable for the delivery of the operation, within defined financial criteria, including business plan & cash flow targets.

b. Support the CEO in providing oversight on the wider financial performance of the Charity.

c. To understand the income generation strategy and collaborate to develop it as required.

d. To support the CEO in the sourcing of funding opportunities and complete any required applications and any required data returns as per funding guidelines.

3. GOVERNANCE

a. To work with the CEO to lead and manage the Charity in accordance with the articles of association and in line with the obligations of the Charity Commission.

b. To support in the development of a best practice operating infrastructure, to allow the Trustee Board to fulfil its statutory responsibilities and exercise effective control.

c. To maintain up to date policies and procedures.

d. To provide support and guidance to the CEO in all aspects of the running of the charity.

e. To ensure accurate record keeping and data security

4. LEADERSHIP

a. To provide role model leadership to the Pathway Project, embodying the charity’s values and behaviours.

b. To ensure robust recruitment and training processes are in place.

c. To provide continuous development to, and performance management of the team, ensuring the highest standards are delivered.

d. To monitor and manage the quality of service delivery.

e. To work with the team, CEO and Board to provide a safe, and motivating work environment.

f. To provide line management to all staff who deliver client facing services including domestic and sexual abuse teams, safe accommodation team, counselling team and children’s services.

g. To recommend improvements in the management structure of the teams, including consideration of the overall delivery to budget.

h. To ensure all HR records and practices are maintained, utilising the support of external HR resource where required.

i. To ensure monthly supervisions are completed including assessment of case management on OnTrack.

j. To work with Head of enabling services to ensure volunteer contribution to the client based services is maximised.

5. COMMUNITY ENGAGEMENT

a. To support Pathway Project in the maintenance and development of community links and fundraising opportunities.

b. To link into the Head of enabling services around income generation and the development of a Community Fundraising Group supported by volunteers.

c. To support Pathway Project CEO, managers and Community Engagement Worker with driving Pathway Projects social media agenda in order to build community support.

d. To be Pathway Projects front facing liaison for community fundraising and support.

e. To attend meetings, as and when appropriate. including out of normal office hours if necessary

6. GENERAL MANAGEMENT AND ADMINISTRATION

a. To arrange outreach team/staff meetings which positively support the team.

b. To attend management meetings, and where required, Board or Sub Board meetings.

c. To take part in the equitable recruitment of new staff, to deploy existing staff effectively and to motivate and manage the activity of staff ensuring that they effectively contribute to the achievements of Pathway goals and to their own personal development .

d. To participate in the on-call management rota for accommodation support when covering for staff absence or sickness.

e. To help support the continued use and development of OnTrack case management and database system throughout Pathway Project.

f. To ensure the Pathway maintains strong links with local agencies and helps support the domestic abuse agenda through sharing of data and attendance at meetings.

g. To deputise for the CEO where required, alongside other management.

h. To lead on operational projects for the organisation as the main point of contact and oversee work that needs completing, e.g. maintenance of building, service contracts alongside the Finance Manager.

7. OTHER DUTIES

a. To participate and contribute as a senior member of staff towards the development of the Pathway Project.

b. To attend and participate in all relevant meetings, including feeding back to management and trustee meetings and the AGM.

c. To represent Pathway Project and the work it does with external agencies, including written reports and presentations.

d. Carrying out any other task that may be required from time to time in the interests of the effective administration and development of the project, including participating in training and delivering presentations.

e. Ensure that all responsibilities are undertaken in an effective, ethical, and appropriate manner, meeting the standards of Pathway Project.

f. Maintain effective networks with all principal supporters and stakeholders. To actively seek opportunities to expand and promote the role of Pathway within the local community.

g. Undertake any other duties that may reasonably be required from time to time.

Person Specification

Essential

• Demonstrable experience of working in the domestic abuse charity sector and expert knowledge of the domestic abuse sector 
• Experience in managing teams at a high level with strong team building and leadership skills 
• An understanding of compliance and continual service improvement to ensure quality assurance and service improvements 
• Experience of or a good understanding of Funders, reporting structures and the expectations placed on charities by funders 
• Excellent written skills, with experience of writing reports, guidance or briefings specifically for Trustees or Director boards. 
• Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines. 
• Experience of working in an environment with confidential data 
• The ability to lead teams to demonstrate excellent customer service delivery for all stakeholders, clients and partners. 
• Understanding and experience of partnership working in a multi-agency, multi-disciplinary setting. 
• Ability to use your initiative and judgment in dealing with colleagues, partner agencies or trustees without direct supervision 
• An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.
• An understanding of and a commitment to equal opportunities in employment and in-service delivery. 

Waddesdon Manor is a historic house open to the public near Aylesbury, Buckinghamshire. Created by Baron Ferdinand de Rothschild from 1874 and set in a Grade 1 listed garden, it is home to the Rothschild Collection and was bequeathed to the National Trust in 1957. Today it is managed by a Rothschild charitable trust, The Rothschild Foundation (RF), and welcomes in the region of 350,000 visitors annually. It is home to the Rothschild Collection, a world-class collection of fine and decorative arts assembled by three generations of the family, and runs a varied public events, schools and exhibitions program, including a popular Christmas Season and a family and institutional Archive. The RF has a trading company, RWL, which runs catering and retail on-site, a private events business and a hotel, (the Five Arrows) and pub (the Bow) in Waddesdon village.

The Deputy Head of Security (DHS) is primarily responsible for the daily operation of the Security Department. This includes line management of a team of Security Rangers (SRs), Security Technical Officers (STO) and Security Officers (SO) who work on a rota basis, covering day and night shifts for 24 hour cover.  The DHS reports into, and works closely with, the Head of Security and Transport (HOST) who oversees the strategic direction and long-term planning for the department.

The DHS is responsible for ensuring the highest standards of response and communications from the team at all times.  The DHS leads them in championing exceptional service and support to staff, contractors and clients, and promotes the importance of being a customer-facing department.

Additionally, they will use their technical knowledge to proactively make adjustments to the high specification CCTV and Centralised Security Systems, ensuring the best performance is drawn from them, improving monitoring capabilities and response time.

Working with the HOST, the DHS will also coordinate the remote monitoring of external CCTV systems ensuring alarms are actioned, protocols are followed, and that an excellent working relationships with other client properties are maintained.

Full Control Room training will be provided.

Responsibilities and Duties:

• Respond to first aid incidents involving staff, visitors and contractors as required, ensuring all paperwork is submitted to the Helath and Safety Manager within the required timeframe
• Oversee and update all procedural plans and documentation, working closely with the HOST and the team to achieve this, including the department emergency plan
• Undertake the development of new procedures and how-to-guides for the department as and when required
• Oversee the update of departmental risk assessments and apprise annually, applying own expertise to this process
• In support of department budgeting, advise the HOST where improvements or possible cost savings can be made without affecting quality or performance
• Plan the annual work rota for the department, ensuring that this is issued at the beginning of each year, then updated and reviewed throughout the year

Skills and Experience:

• Minimum three years supervisory or management experience in the security industry or a similar role
• Able to always lead by example with good prioritisation skills, integrity and trustworthiness
• Strong co-ordination and planning skills plus strategic thinking
• Advanced ability to coordinate responses to security breaches and threats
• Experience in preventing illegal activity
• Ability to absorb and impart job related knowledge on a continuous basis
• Confident, calm under pressure and able to persuade and negotiate

This role is expected to be a ‘key rep’ position for the Rothschild Foundation and therefore there is an expectation that you will live on the Waddesdon Estate to enable speed of response. Accommodation will be provided as a benefit of employment. Alternatively, if you live locally and do not wish to move and feel you are still able to meet the requirements of the role, applicants within 5 miles will be considered.

Benefits:

Annual Leave

• From start date, 33 days (including public holidays)
• After three full years of service: 36 days (including public holidays)
• After five full years of service: 38 days (including public holidays)
• After 10 full years of service: 40 days (including public holidays)

• Company pension scheme, matched contributions to 10%
• Accommodation provided – key rep position
• Relocation expense support
• 50% staff discount in the onsite Food to Go Catering
• 20% staff discounts in our on-site restaurant, Wine and Gift Shop. 20% off food and drink at the Five Arrows Hotel and the Bow
• Free access to employee counselling and wellbeing support
• Cycle to Work scheme
• Beautiful location working within the charity and heritage sector
• Free parking

For the full job description, please see the attachment or visit our website.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.Job Title: Head of Enabling Services

Location:  Pathway Project Lichfield Office Based

Salary: £ 30,000- 33,000  

Hours of Work: 37.5 Hours per week 9am x 5pm

Responsible to:  Chief Executive Officer (CEO)

Responsible for: Fundraising and outreach, data, volunteers and general office team

Direct Reports:  4

This role is open to women only

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

• 25 days paid leave plus statutory holidays (pro rata)
• A competitive pension scheme
• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

Taking overall responsibility for the office-based functions that enable Pathway Project to undertake client facing work, she will provide direct line management for the Pathway Project Data analyst, Fundraising, Office administration and Awareness teams.  She will be responsible for the delivery of high-quality support to the volunteers who choose to support our Charity whilst ensuring staff and volunteers are well trained to deliver their roles to the best of their ability.

She will collaborate with colleagues to drive the fundraising potential through networking and links within the local community whilst capitalising on all donations of goods, time and funds.

She will support the CEO in her leadership and development of the organisation. She will be expected to demonstrate the Charity’s values by working positively as part of a team, delivering vital high-quality support services and creating a working culture where all are valued and encouraged. 

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.

DUTIES OF POST

1. STRATEGY, PLANNING AND CONTROL

a. To contribute to the setting of long-term Objectives, along with the CEO & Board.

b. To contribute to and implement the volunteer strategy to ensure the Charity is offering quality volunteering experiences.

c. To contribute to and implement the outreach and fundraising strategic plan to ensure the Charity is optimising fundraising.

d. To support the Charity to operate to best practice standards, adhering to regulatory and financial controls. Highlighting to the CEO risk which could cause harm to the ongoing operation of the Charity.

e. Ensure Pathway Project reports to funders are accurate, timely and all reporting is aligned to funder requests.

f. To contribute to and implement the training strategy to ensure the Charity is offering quality staff and volunteer training and development.

2. FINANCIAL MANAGEMENT 

a. To manage a budget for volunteers and fundraising ensuring return on investment can be quantified and resources are capitalised on.

b. To provide financial oversight on proposed fundraising activities or projects, including consideration on cost, ROI and income source where applicable.

c. To efficiently manage and procure goods that will create and generate income and report on the ROI for these goods.

d. To manage the recording of all donations of goods, services or products and ensure accurate reporting of donation usage.

e. To support the CEO in the sourcing of funding opportunities and complete any required applications and data returns as per funding guidelines.

3. GOVERNANCE & REPORTING 

a. To work with the CEO to produce reporting to the Trustee board that shows an accurate reflection of the charity’s performance.

b. To support in the development of a suite of monthly reporting for the Charity to funders.

c. To ensure funder and grant maker reporting is submitted efficiently and accurately in a timely manner as per the funder’s requirements.

d. To maintain up to date policies and procedures in respect to your areas of business.

e. To provide support and guidance to the CEO in all aspects of enabling services.

f. To ensure accurate record keeping and data security.

4. LEADERSHIP 

a. To provide role model leadership to the Pathway Project, embodying the charity’s values and behaviours.

b. To provide continuous development to, and performance management of the team, ensuring the highest standards are delivered.

c. To work with the team, CEO and Board to provide a safe, and motivating work environment.

d. To provide line management to all staff within enabling services including the data team, fundraising and administrative teams. 

e. To ensure monthly supervisions are completed for all staff and volunteers

f. To provide direct specialist advice and support to line managers who supervise volunteers or student placements.

5. COMMUNITY ENGAGEMENT

a. To support Pathway Project in the maintenance and development of community links and fundraising opportunities.

b. To lead the community engagement and fundraising team to deliver the funding strategy and to create a pipeline that supports the charity to generate income through community-based fundraising, grants, donations and activities.

c. To deliver income generation through the development of a Community Fundraising Group supported by volunteers.

d. To support Pathway Project CEO, managers and Community Engagement Team with driving Pathway Projects social media agenda in order to build community support.

e. To lead the community engagement team to create strong links within the community

f. To attend meetings in the community as and when appropriate. including out of normal office hours if necessary

6. GENERAL MANAGEMENT AND ADMINISTRATION

a. To arrange enabling services team or wider staff meetings.

b. To ensure volunteers are recruited and inducted into their new roles effectively with formal role profiles.

c. To ensure there is a formal CPD route for volunteers and we offer the right training at the right time.

d. To ensure there is a formal training plan for staff who supervise volunteers so that every volunteer gets a fantastic experience at Pathway Project.

e. To ensure a record of staff training is maintained and training opportunities are explored regularly.

f. To ensure the volunteer policy and all procedures remain up to date and fit for purpose.

g. To participate in the on-call management rota for accommodation support when covering for staff absence or sickness.

h. To help support the continued use and development of OnTrack case management and database system throughout Pathway Project to ensure the system generates the data that we need to evidence performance.

i. To ensure the safe operation of general office services at the Hope Centre.

j. To deputise for the CEO where required, alongside other management.

7. OTHER DUTIES

a. To participate and contribute as a senior member of staff towards the development of the Pathway Project.

b. To attend and participate in all relevant meetings, including feeding back to management and trustee meetings and the AGM.

c. To represent Pathway Project and the work it does with external agencies, including written reports and presentations.

d. Carrying out any other task that may be required from time to time in the interests of the effective administration and development of the project, including participating in training and delivering presentations.

e. Ensure that all responsibilities are undertaken in an effective, ethical, and appropriate manner, meeting the standards of Pathway Project. 

f. Maintain effective networks with all principal supporters and stakeholders.  To actively seek opportunities to expand and promote the role of Pathway within the local community. 

g. Undertake any other duties that may reasonably be required from time to time. 

Person Specification

Essential

Demonstrable experience of working in the domestic abuse charity sector and expert knowledge of the domestic abuse sector.

Experience in managing teams at a high level with strong team building and leadership skills.

An understanding of compliance, quality assurance  and continual service improvement.

Excellent written skills, with experience of writing reports, guidance or briefings specifically for Trustees or Director boards.

Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines.

Experience of working in an environment with confidential data

The ability to write  impactful, clear and concise  applications for bids, grants, trusts and foundations.

The ability to lead teams to demonstrate excellent customer service  delivery for all stakeholders, clients and partners.

Understanding and experience of partnership working in a multi-agency, multi-disciplinary setting

Ability to use your initiative and judgment in dealing with colleagues, partner agencies or trustees without direct supervision

Experience of working with and developing teams of volunteers

An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.

An understanding of and a commitment to equal opportunities in employment and in-service delivery.

 Desirable

Experience of or a good understanding of funders, reporting structures and the expectations placed on charities by funders.

Strong and confident networker who builds effective relationships.

Experience of working to and with budgets and managing budgets to ensure best value for money.

The ability to write  impactful, clear and concise  applications for bids, grants, trusts and foundations.

A desire to be part of a process to develop better responses to domestic abuse and evidence of a commitment to this area.

This job description may be subject to review and amendment.  The post holder will be expected to be flexible in her development of the job, and will participate fully, where possible, in all discussions about the nature of her work and the tasks involved.

The post holder must have a commitment to the aims of Pathway Project and uphold all agreed policies and procedures.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.

Applications must be completed and submitted by

5pm on Monday 27th January 2025

Interview date will be Friday 21st February 2025  by invite only

Please complete the online application form found here and email a copy of your CV and a supporting statement covering letter

The purpose of this role is to work with the CEO and Senior Leadership Group to ensure the smooth running of the organisation – people, finance, and workplace; to support the delivery of the Centre’s activities and provide PA support to the Director and Senior Management.  A key part of the role will be to lead on regular financial and operational systems.

Reports to: Chief Executive Officer 

Key responsibilities include: 

Operations and Governance 

• Identify, design and implement new processes to more effectively manage the organisation’s administration 

• Lead on the day-to-day facilities coordination, general office housekeeping, health and safety

• Lead on organisational IT and data security - maintaining the shared document storage systems, and liaising with IT service providers. 

• Oversee meeting agendas and minutes (for the team, committees and the Trustee Board) 

• Provide diary management and PA support to the Chief Executive and the Senior Leadership Group, and assist with governance. 

• Provide assistance for recruitments.

• Lead on the onboarding and induction of new staff, assisting with payroll and arranging staff benefits. 

• Respond to general enquiries and provide general administration and ad hoc project support as required. 

Finance 

• Lead on the day to day book keeping to maintain accurate financial records.

• Raise invoices, tracking income and chasing payments from funders.

• Arrange payments of bills, processing expenses and being the primary contact with suppliers.

• Lead on the production of monthly management accounts and project reporting, end of project wash ups and assisting with annual accounts.

• Help to prepare financial reports for the trustee board and funders.

• Supporting the production and tracking of the organisational budget.

Leadership  

• Support SLG in the development and implementation of business planning, organisational strategy and a clear narrative for Centre for London.

• Support SLG to identify and lead change or improvement across the organisation. 

• Maintain a team and organisational culture that attracts and retains talent.

• Grow the Centre’s network of speakers, advisory group members, and supporters to ensure we meet or exceed our diversity targets. 

General responsibilities and duties  

• Undertake the duties of the job description in accordance with the operational policies of Centre for London, including but not limited to the diversity policy and code of conduct. 

• Maintain good working relations with Trustees, staff, volunteers and other stakeholders. 

• Present the organisation in an appropriate and professional manner to its stakeholders. 

• Contribute to the development and growth of the organisation through working in accordance with its wider objectives, corporate philosophy and values. 

• Assist at Centre for London events outside of normal working hours as necessary. 

• Undertake any other reasonable duties as may be required. 

Who we are looking for 

• A part or fully qualified accountant 
• Ideally some experience of working in a not for profit setting or similar industry 
• 3+ years work experience 
• An enthusiasm for Centre for London's mission and work 
• A collegiate attitude, and a willingness to get 'stuck in' to different aspects of our small team's work 

Centre for London

We are London's think tank. A voice for all London is, and all it could be. We’re fiercely independent and consistently influential. Our vision is a London that’s successful and sustainable. A global city that works for all Londoners.

Our activities 

· Research and evidence: we conduct robust, unbiased research and analysis, and collaborate with Londoners and stakeholders across all sectors, to generate new ideas and recommendations.

· Convening and collaborating: we bring together citizens, experts and decision makers from diverse standpoints to discuss complex issues in a safe space. We devise solutions and work out how to implement them.

· Awareness raising and advocacy: being an authoritative policy voice on London and promoting our research and ideas to those with the power to act on them – from the grassroots to London’s and the nation’s leaders – through briefings, publications, social media, press and events.

Message from our chair, Fiona Fletcher-Smith

‘Centre for London’s work is more important than ever, with the city facing many challenges – from the local right up to the global, from the housing crisis to the threats posed by climate change. Our work is crucial in bringing together decision makers, experts and opinion formers to come up with new solutions to these complex problems facing London.

We are seeking to grow our team as we get to grips with these huge public policy challenges. If you think you have what it takes to work in our dynamic organisation, then please do apply to be our new Finance and Operations Manager. You’d be supported by a fantastic team dedicated to making London a better place to live and work. And you’d have a diverse board of trustees backing you all the way.

If you are passionate about making London a better city for all Londoners, then this is the role for you.’

About our culture

We are a small charity with nine members of staff. Everyone is passionate about London and committed to making it a better city. We have a friendly, fun and collaborative team culture. We invest in our team to help them succeed; offering on the job support and opportunities for development of your skills, both formally through training (learning lunches, whole team and individual training) and informally through experience and shadowing. 

We celebrate London’s rich and diverse culture and we want our team to reflect the city we serve. We especially welcome applications from women, and people from minority ethnic and/or less advantaged backgrounds.

We’re a London Living Wage and an equal opportunities employer - an ethos which also informs our work. We make employment decisions by matching organisational needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Ours is a workplace where you can be yourself and achieve success based on merit.

We also know that there’s much more to life than work. Our flexible hours policy allows staff to make sure work fits around their personal lives. Benefits include 25 days holiday per year (plus extra days during office closure between Christmas and New Year), a contributory pension, cycle and savings schemes, childcare and eye care vouchers. All staff have access to an Employee Assistance Programme, and we have an organisational commitment to promoting good mental and physical health. Our support for working parents and those with caring responsibilities includes enhanced maternity pay (12 weeks at full pay), enhanced provision for supporting partners (three weeks leave at full pay), and we encourage shared parental leave. 

People who have worked with us for more than two years may also be able to take career breaks of up to six months, giving them time for personal or professional development, or to simply take an extended holiday.  

Permanent, Full Time

Circa £30,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a Community Fundraiser with a proven track record of achieving ambitious community fundraising targets. You will be an excellent communicator and an energetic self-starter. You are comfortable with working independently, but ready to utilise the support of colleagues across the Fund. You are perceptive and versatile and will have the ability to translate our story into rich content and compelling scenarios inspiring people to work with us. Above all, you naturally build rapport to quickly establish relationships and develop innovative partnerships.​

The role is currently based at RAF Cranwell. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Friday 17th January 2025, 5.00pm.  Please note interviews will take place the following week.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

POST: CYP Autism Hub Manager (Barnet)

LOCATION: Barnet CYP Autism Hub – 858 Finchley Road, Barnet, NW11 6AB

SALARY: £34k-35k

HOURS:Full time (37.5 hours), flexible with occasional weekend and evening work

Reports to: Hub Service Manager

Direct Reports:  Hub team: 2 Hub coordinators + 1 admin/ receptionist

About Resources for Autism (RfA)

We have been around since 1997 when we started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children. Since then, Resources for Autism (RfA) has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.5m per year. Our mission is to support and enable autistic people to live happy and fulfilling lives. We want to change society’s attitude to autism whilst also providing essential services and enriching opportunities to autistic people. We are a values-driven organisation which employs values-driven people who want to make a difference. Our values are: Inclusion, Creativity, Compassion, Courageousness and Expert. You will play a vital part in ensuring that we can resource and sustain this amazing work.

Our Services

All of our services across children and adults and parent/carers, mirror the wider organisational mission of providing safe, fun and meaningful support that enables personal development. We provide this support by ensuring our staff are skilfully trained, meet the highest safeguarding expectations and are encouraged to develop and upskill throughout their career with Resources for Autism.

The Role

Resources for Autism has been providing services from 858 Finchley Road for many years and now working in partnership with the London Borough of Barnet are excited to be establishing the space as an Autism Hub for Children and Young People (CYP). The vision of the hub, is to create a welcoming, safe, neuro-affirmative place where autistic people and those who love and care for them can access the support and social opportunities they need at the right time, enabling them to live their best life. It will also be a place where professionals can connect, collaborate and learn ensuring services are joined-up and effective.

The service will offer a range of support to parents and carers and children and young people with autism in Barnet. The service offer could include:

- Advice support and signposting to the autism community pre and post diagnosis

- Weekly drop ins

- Social groups for autistic young people and those who love and care for them.

- Calendar of monthly workshops on specific issues addressing the needs of parent carers/ adults

- Behaviour surgeries for parents

- Autism Training to partner organisations

The Autism Hub Manager is the lead role of this project who will be responsible for certain elements of its direct delivery, managing partnerships and coordinating key professionals and maintaining responsibility for the building/ venue day to day. You will have a small team of Hub Support Workers who will work under your supervision in order to deliver the service/ support as necessary and an administrator. You will work closely with partners and service users to ensure a co-production approach is taken, ensuring that the voice of autistic people is rooted in every element of the project from inception to implementation to evaluation.

We are looking for a values-driven candidate with previous experience of managing projects, managing a venue, advanced knowledge of autism and ability to flex their communication style to meet the needs of the people who use our service, their families, our staff and our volunteers.

You will have a great team of people around you and the opportunity to lead a new and innovative wellbeing project which will make enhance the offer for the Autism Community of Barnet.

Main Responsibilities:

· Overall responsibility for managing this service by ensuring all elements of it are carefully planned, delivered and well communicated across all stakeholders (staff, service users, commissioners, professionals)

· Coordinate time tables of dropins, activities, workshops and other service delivery areas.

· Oversee and manage the general usage of the building, including room usage and room/ desk bookings.

· Take responsibility for the premises, alongside RfA staff, to ensure high standards and requirements are met re: H&S, facilities, fire, first aid and other building related duties.

· Deliver occasional elements of direct support.

· Ensure suitable promotion and advertising of the service to families, autistic individuals and professionals in Barnet ensuring that it reaches the right people.

· Possible occasional home visits to make assessments and match people to relevant group/ service.

· Ensure a co-production approach is taken capturing views and opinions of experts by experience to influence the shape and direction of the service.

· Line-manage Hub Access Officers and sessional staff who will work in the Hub offering guidance and support and 121’s.

· Ensure a good link to other services within RfA and provided by other local agencies to ensure efficient working, minimal duplication and proactive joined up working.

· Work with Marketing to design any materials needed to promote the hub, it’s activities and ensure people can sign up to any training/ workshops that are offered.

· Ensure effective monitoring and evaluation of the project and services delivered within the project capturing and measuring outputs and outcomes and ensuring the project is reviewed on an ongoing basis. Ensure results are communicated to commissioners at regular intervals.

· Work with the wider Resources for Autism teams including colleagues in Behaviour, People Team, Finance and Fundraising, contributing meaningfully to the future direction of RfA.

· Undertake training and development necessary to develop in your role as an autism specialist.

· Conduct thorough risk assessments of the building, all events and activities and maintain confidentiality at all times.

· Uphold and adhere to the values of RfA at all time.

· Ensure there is always compliance with RfA’s safeguarding policies and procedures.

· All staff are expected to promote equality in the workplace and in our services.

· Undertake any other duties asked of you that are commensurate with your grade.

Flexible working:

Some occasional evening and weekend work will be required.

Person Specification

Skills and experience

Essential

Previous experience (minimum three years) of working with autistic individuals and families

Minimum of 3 years post qualification children, young people and families work

A recognised qualification in health and or social care relevant to this role.

Previous experience of managing staff/volunteers and a management qualification

Experience of managing/ coordinating a venue/ building including robust understanding of H&S policies

Previous experience of working within a coproduction lens

Experience of running groups with autistic young people/adults and/or parent/carers

Values driven and with a passion to make a difference to the lives of those whose voices are often marginalised.

Experience of how technology can be used to support more people is a bonus but not essential.

Excellent communication skills (written and verbal) adaptable to different populations including colleagues, external professionals, service users, families, volunteers, donors

Knowledge of the local services in Barnet

Excellent understanding of autism and behaviour support

Excellent organisational and prioritisation skills

Neuroaffirmative approach to autism with demonstrable passion to work with autistic community.

Good understanding of Safeguarding (Level 3 or DSL) and knowledge of the DOH Guidance, Working Together To Safeguard Children and the Assessment Framework

Proficient with Office 365

Ability to conduct risk assessments

Ability to work flexibly with occasional evening/weekend availability

Self-starter and able to work independently using own initiative

Nonjudgemental, compassionate

High level of competence in written and spoken English and numeracy

An understanding/ awareness/ or lived experience of autism

Knowledge of Childcare legislation and relevant guidance, regulations and standards of best practice

Knowledge of social services departments in relation to children and families.

Standard skills expected of all staff

Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors

Strong organisational and prioritisation skills

Good understanding of Safeguarding 

IT skills: proficient with Office 365

Self-starter and able to work independently, using own initiative

Non-judgemental, compassionate

Training in the Children’s Act and Child Protection is also required however this could be provided if a strong candidate meets all the above criteria.

Confidentiality

You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times.

Staff Benefits

90% of our staff say that Resources for Autism is “a great place to work”.

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:

· flexible working patterns with the option to work in a hybrid way (only available for some roles)

· 25 days of leave (pro rata for part time roles) each year plus bank holidays and an additional 3 days with 1 being your birthday and 2 further celebration days

· access to ongoing training and progress in the areas that interest you

· access to our wellbeing initiatives and an Employee Assistance Programme

· enrolment on to our pension scheme

· a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people

· Free tea and coffee on site

· Free on site parking in west midlands. Please note London has very limited options

· Statutory sick pay for all staff except zero hour contracts

Application process:

To apply, please send a one-page covering letter and your CV to our current Head of People via email.

To discuss the role informally, please email us. 

We particularly welcome applications from global majority candidates, LGBTQIA+ candidates and disabled candidates, because we would like to increase the representation of these groups at Resources for Autism. We want to do this because we know greater diversity will lead to even greater results for our community. 

As you would expect, we are a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity – we don’t want to “fix” or “cure” autism, and we don’t see it as a “disability” however we do recognise it can be “disabling”. We are working to improve the ways in which we recruit and support neurodiverse employees and those with lived experience of neurodiversity. 

RfA is a Disability Confidant employer and candidates who meet the minimum essential criteria, that have a disability will be guaranteed an interview. 

Deadline for applications: 8th January 2025

Interviews:  week beginning 20th January and 27th January