Programme Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
QC/PROG/UK-R1
Position Title:
Quality Coordinator
Reports to:
Programmes Manager
Department:
Programmes
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary Range:
£27,000 - £32,000.00 per annum (commensurate with experience)
Terms of Employment:
6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025
Approx. Interview & Role Commencement Date(s):
· Interviews: As and when strong candidates identified
· Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.
Other Information:
Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.
Role Overview:
The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.
Main Responsibilities:
1. Development and Implementation of SOPs
Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:
Staff training and induction programmes.
Standardising service delivery (e.g., food preparation, hygiene, and presentation).
Volunteer engagement, management, and retention strategies.
Interactions with service users, ensuring dignity, respect, and cultural sensitivity.
Ensure consistency in operations and service quality across the existing three Open Kitchens.
Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.
2. Staff Training & Development
Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.
Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.
Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.
Conduct performance evaluations and ensure continuous development opportunities for staff members.
3. Standardising Service Delivery
Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.
Establish guidelines for meal preparation, serving protocols, and dining area management.
Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.
Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.
4. Volunteer Engagement and Management
Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.
Develop clear role descriptions, training materials, and expectations for volunteers.
Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.
Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.
5. Service User Interactions
Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.
Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.
Gather and analyse feedback from service users to continually improve the guest experience.
Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.
6. Quality Assurance and Continuous Improvement
Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.
Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.
Recommend and implement changes to SOPs based on assessments and findings.
Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.
7. Blueprint for Expansion
Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.
Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.
Collaborate with the Programme Manager identify potential new locations and establish expansion plans.
Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.
8. Reporting & Communication
Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.
Document and report on volunteer engagement, service quality audits, and training outcomes.
Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.
Qualifications and Skills
Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.
Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.
Strong understanding of food safety regulations and service quality standards.
Experience in developing and implementing SOPs, training programmes, and quality audits.
Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.
Strong problem-solving skills with a continuous improvement mindset.
Ability to manage multiple priorities and projects across different locations.
Proficiency in using Microsoft Office Suite and quality management systems.
Work Context
· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.
Some evening and weekend work may be required to support kitchen operations and events.
Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
Friends Provident Foundation is a small, independent, endowed charity based in York with a big ambition to build a fair economy and better world. We strive to challenge the way the current economic system operates and provide funding to an ecosystem of organisations that believe in making the system more equitable, just and accountable.
We are seeking a Grants Manager to join our small, friendly team.
As Grants Manager you will play an important role in the Foundation’s work to support our partner organisations in building a better economy, primarily through grant giving. This role will be vital in the delivery of our funding strategy.
We are looking for someone who has significant experience of autonomous project management, of managing relationships and of working in an organisation that has received or made grants previously. We need someone who is highly organised, a good communicator, good at making judgements and decisions, and who can handle conversations with the public with sensitivity and tact. This is an office-based or hybrid role, working at least one day per week from our office in central York, and involves some occasional travel within the UK to attend Trustee meetings and other events.
If you share our values and ambitions and are interested in joining our team please visit our website via the Apply button to download the application pack.
We are committed to being an inclusive employer, where equity and social justice is one of our central domains in creating a fair economy. We welcome applicants from diverse backgrounds including age, disability, class, race, sexuality, and gender identity. If you have a disability and would like to request an application form in a different format, or discuss your application at any point, please contact us.
Deadline for applications: 7 May 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about strengthening the charity sector and being part of positive change in London communities? Are you dynamic, organised, and a strong communicator who understands volunteering, loves building relationships, thrives on making things happen and is interested in using technology to innovate systems? If this sounds like you, we’d love to hear from you! We're looking for someone to lead our Skilled Volunteering Team and take our programme to the next level.
About Link UP London
Link UP London’s purpose is to build stronger more resilient communities. We do this by connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, helping these organisations to address strategic and operational development issues and build capacity and resources to better tackle the multiple challenges facing their communities. Link UP connects these organisations to Skilled Volunteers from a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) who have faced many of these strategic and organisational challenges before and want to apply their skills and knowledge to support their community.
We connect skills to SGOs in 3 main ways including:
- Skilled Volunteering Projects: Short-term, structured volunteering engagements
- Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats
- Lunch & Learn Sessions: one-hour webinars allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development
Our Skilled Volunteering programme has been a core service of Link UP since its founding in 2016 and is at the heart and soul of our work. We work in all 32 boroughs and the city of London to help organisations to better address poverty, inequality, and marginalisation. We have ambitious plans to continue to deepen our connections across boroughs, reach even more organisations and volunteers, to build stronger communities by harnessing professional skills for social good.
The new Head of Skilled Volunteering will be instrumental in helping us grow our successful existing Skilled Volunteering programme and take it to the next level reaching more SGOs and skilled volunteers building new partnerships, and deepening relationships and support provided across London.
Role Details
Title: Head of Skilled Volunteering
Time Commitment: Full time role (4 days a week may also be considered)
Format: Hybrid - remote and in-person (at least 2 days in the London office (Battersea) in-person per week and ability to travel to different parts of London regularly for meetings and events)
Salary: £34,500 full time salary
Purpose: To lead and develop Link UP London’s Skilled Volunteering programme to ensure it achieves its ambitious strategic objectives as a core programme of Link UP London
Report: The Head of Skilled Volunteering will report to the CEO and oversee the existing Skilled Volunteering team including the Skilled Volunteering Manager and Officer
Role Duties & Responsibilities
Programme Management
- Oversee the day-to-day work of the Skilled Volunteering team including implementation plan, workflow and target realisation
- Oversee and build new and reliable promotional avenues to access individuals with relevant skills and charitable organisations looking for support
- Monitor and report on progress against annual targets and strategic priorities
- Review and improve the Skilled Volunteering process
- Manage coordination between Skilled Volunteering Projects and the Social Impact Solutions Corporate Skilled Volunteering programme
Relationship Development and Management
- Maintain and further develop existing relationships across London’s boroughs with partners, charitable organisations, funders, CVSs and others
- Initiate and develop new relationships with relevant organisations that are well positioned to complement and/or support Skilled Volunteering activity
- Attend events in-person and online to further build relationships
- Ensure regular communication through various avenues including mailings, phone calls and in-person meetings
- Lead workshops and trainings about skilled volunteering as required
Programme Development
- Facilitate focus groups with volunteers and organisations
- Develop and oversee a new SGO Advisory Group
- Actively engage with CEO on developing new approaches to using Skilled Volunteering to make a deeper impact within London communities
Communications, Thought Leadership and Events
- Work with the Comms team to ensure promotion is effective and targeted
- Innovate ways to get the word out to both volunteers and organisations
- Help build our voice as a thought leader in the field of Skilled Volunteering in the UK
- Write blogs and other pieces to share different aspects of Skilled Volunteering
- Coordinate, as needed, with the Events Manager to carry out Skilled Volunteering related events
Systems and Operations
- Actively oversee our CRM and ensure established processes are working efficiently
- Contribute ideas to improve effectiveness of the Skilled Volunteering process
- Continue to review and improve our data collection and analysis system
- Ensure other technology is being used and integrated as needed to support our work
- Identify and lead on implementation of new tech that can support Link UP’s growth and efficiency
Other
- Represent Link UP and our expertise in Skilled Volunteering within the communities that we work and beyond at events and forums and other gatherings (on and offline)
- Contribute to proposal development and funding requests as needed
- Actively engage in the development and growth of Link UP as an organisation
Person Specification
Essential Skills
- 5+ years’ experience with programme management and delivery aimed at creating positive results
- Experience managing people and small teams
- Comprehensive experience with monitoring & evaluation and impact measurements and an interest in developing these further
- A love of working with people, building relationships and experience with relationship management
- A great spoken and written communicator
- Experience with, and enjoyment of, presenting to groups
- Comprehensive experience with CRM management (e.g. working with Active Campaign, Salesforce or similar platforms)
- Technically savvy with the ability to learn new technology easily
- Detail oriented and highly organised
- Ability to work under pressure and deliver at a high quality
- Ability to pitch in as needed to ensure everything is done to the best of our abilities, as required as part of a small team
- Ability to work well remotely and independently as well as in-person with a team
It is also important to have:
- Experience with and an understanding of organisational development / capacity building in the charity sector
- An understanding of volunteering and Skilled Volunteering in particular
- Knowledge, and some direct experience, with the charity sector
- Understanding of the charity sector including opportunities and challenges faced by small organisations today
- Ability to be in London multiple times a week as needed
Qualities that are a good fit for our team
- Personable / warm / caring / friendly
- Energetic, confident and outgoing
- Good networker / relationship builder
- Hardworking / dedicated / committed
- Entrepreneurial
- Professional
Application Details
Please submit a CV and covering letter (max 2 pages) addressing your suitability to this role in relation to the job description and eligibility specifications above
Please note that applications submitted without a cover letter will not be considered.
Closing Date for Applications: Wednesday 30 April 2025
However please note that applications will be considered as they are received on a rolling basis.
The client requests no contact from agencies or media sales.
The role of Programme Support Officer will provide administrative and coordination support to new What Works Programmes, ensuring the smooth delivery of projects and initiatives.
The role will also oversee the administration of two expert evaluation advisory groups and the evaluation panel that supports the Evidence & Evaluation team to commission and run high quality projects.
Key responsibilities include:
- Assisting with programme and project design, planning, monitoring of progress, liaison with other teams in Youth Futures, including communications, and resolving problems
- Providing administration support to two expert evaluation advisory groups (including setting up contracts, managing communication with the group, scheduling meetings, taking minutes, and managing payments to advisory group members)
- Meeting note taking and minuting and preparation of relevant documentation as required
- Administration support of panels (including setting up contracts, managing communication with the panel, scheduling meetings, allocating tasks, and managing payments to panel members). These panels may cover ethics, peer review, and provision of evaluation projects.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please download the Recruitment Pack.
The young people we aim to serve – and the challenges they face – are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Head of Programmes
We are seeking a strategic and dynamic leader to oversee the delivery and expansion of programmes across England, driving impact and fostering strong partnerships.
Position: Head of Programmes – England
Salary: £37,000 - £40,000 FTE pro rata
Location: Lancashire/Northwest
Hours: Part time, 0.6 FTE
Contract: Permanent
Closing Date: 22nd April 2025
Interviews: 29th & 30th April
About the Role
As Head of Programmes, you will lead the strategic delivery of the organisation’s Time Credit programmes, ensuring high-quality impact while developing strong relationships with stakeholders, funders, and community partners. Key responsibilities include:
- Leading programme delivery and ensuring all projects meet their objectives.
- Managing and developing regional teams to achieve programme success.
- Overseeing stakeholder engagement and strengthening partnerships.
- Driving business development, identifying funding opportunities, and supporting the expansion of services.
- Developing and implementing strategies that align with the charity’s mission and values.
- Managing budgets, reporting on progress, and contributing to organisational strategy.
About You
As Head of Programmes you will be an experienced and motivated leader with a passion for delivering impactful programmes that empower communities. You thrive in a fast-paced environment, balancing strategic oversight with hands-on management to ensure projects achieve meaningful results. Essential skills include:
- Experience in programme management, stakeholder engagement, or business development.
- A strong track record in community development or public sector partnerships.
- Excellent leadership and strategic planning skills.
- The ability to oversee multiple projects and teams effectively.
- Strong communication skills with the ability to engage with funders and commissioners.
- A passion for driving social impact and community engagement.
About the organisation
A leading UK-based community development organisation, creating connected, fair, and healthier societies. Empowering communities by recognising and valuing volunteering through an innovative Time Credits model. With a network of over 1,500 charities, 15,000+ active volunteers, and 750+ business partners, they are committed to driving social impact and policy change.
Other roles you may have experience of could include: Programme Manager, Head of Partnerships, Community Development Manager, Director of Programmes, Social Impact Manager, Business Development Lead, Head of Operations.
Apply now to lead impactful programmes and shape the future of community engagement!
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Beyond Support Service Manager
Location: East London
Hours of work: 35 per week
Line Manager: Direct Services Manager
Leave: 25 days plus bank holidays
Salary: £37,000 (including London Weighting)
Pension: 5% employer contribution, 3% employee contribution
Contract: Permanent (subject to successful completion of 6-month probationary period)
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse.
Our ‘Direct Work’ is central to the organisation, providing trauma-informed, holistic support, to women who are/have been involved in selling sex. Whilst the service has been established for over 10 years, we are entering into a period of change, and are seeking an experienced manager, to lead the team through this transition.
Working as part of a team in our East London office, you will be responsible for providing oversight and support for the day-to-day operations of the team, who provide regular telephone support to a caseload of women.
These calls will be often the first point of support for women involved in the sex industry, offering a listening ear for them to process some of their feelings and experiences and providing emotional support; as well as providing more practical assistance to overcome the barriers they face in accessing support. This could be through advocating with external agencies e.g., mental health, housing, problematic substance use, homelessness, poverty, domestic abuse, sexual violence, the criminal justice system; and to make positive steps forward with their lives.
You will also have responsibility for maintain relationships with our small team of volunteer therapists, who provide free counselling to the women we work alongside.
You’ll enjoy…
- Competitive pay
- Flexible working
- Career opportunities– develop yourself and your career with a reputable national organisation in the VAWG sector
- Personal development allowance– to further your work-based skills and knowledge
- Cycle to work scheme– tax free allowance to buy
- Tech Buying Scheme– spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme– an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
- Clinical supervision– all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis
- Blue light discount– a well-recognised national discount card scheme.
- Employee Assistance Programme (EAP)– a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family
You’ll need…
- Proven experience of line managing a front-line delivery team
- Understanding of the complexities of working with women who have multiple disadvantages and the barriers to service access they face
- Experienced with working with and engaging with diverse groups of people from varying backgrounds
- Familiarity with local Adult Safeguarding protocols and procedures
- Rehearsed in forming positive working relationships with external agencies
- Ability to input, collate, interpret and provide written reports on project data
- Comfortable working within a Violence Against Women and Girls (VAWG) framework
- Commitment to providing quality, women-lead and trauma-informed support
- Strong communication and interpersonal skills
- Patience, compassion, non-judgemental and motivational attitude
- Resilience to work with women who have often experienced trauma
- A responsible, dedicated and flexible approach to work
- Competent IT knowledge and computer skills
When you join, you will receive a structured induction and training plan, including access to all our in-house paid training.
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.
Genuine Occupational Requirement (GOR): Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.
To apply:
Please read the application pack, and fill in the Application Form along with the Equal Opportunities form - all available on our website. Click 'apply' to access these.
Please return your application to the email address provided on our website.
Please Note: The Equal Opportunities form will be detached from your application and kept separately.
The information given on it will not be used to make decisions about who is short-listed or recruited.
All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check.
We recognise our responsibility to remove any barriers in our recruitment process. If you have identified any barriers in the Job Description or Person Specification, please tell us of these in your application. We are committed to making any reasonable adjustment to the job where possible, and it would help us to know your needs to do this.
The client requests no contact from agencies or media sales.
Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.
Accountable to: Education Programme Manager
Start date: As soon as possible
Hours of work: Full-time/part-time (0.8-1FTE), Monday-Friday, permanent.
Salary range: £29,435 - £31,227 FTE, depending on experience.
Purpose
This is an exciting and vital role within the Education Programme of a leading mental health charity focused on supporting the systems around children and young people. Our Education Programme is our body of charitable activity delivering training and resources appropriate for schools, colleges and universities, often working with these education settings to create a whole organisation approach to support children and young people’s mental health.
We are looking for a warm, proactive and efficient project manager capable of communicating clearly and confidently with the charity’s delivery partners and those we support, both over the telephone and face to face. You’ll enjoy working with external stakeholders, freelance trainers and our office team, be highly organised and happy working as part of a team and with autonomy. You’ll manage a varied workload, prioritising projects as necessary, and will be comfortable liaising with a wide range of people at all levels. We have a personable and committed office team, and the successful applicant will need to be a flexible team player.
The aim of this role is to deliver education projects to scope, on time and on budget with the support and guidance of the Education Programme Manager, Head of Programmes and wider Charitable Activities team, allowing the Charlie Waller Trust to achieve their vision and mission.
Key responsibilities and duties
The Project Manager role will help us to deliver our new 3-year strategy and beyond. The role will:
- Work with the Education Programme Manager and a wide range of stakeholders, including the Head of Programmes, mental health trainers and clinicians, to plan, deliver and evaluate both strategic and operational projects:
- Manage the planning and delivery of a range of projects for the Trust from project initiation through to project close.
- Ensure projects remain on time, on budget and within scope.
- Monitor progress against KPIs and provide regular data-driven updates.
- Effective management of project interdependencies, risks and issues.
- Ensure all project materials are of high quality, including writing briefings for senior stakeholders, working with communication team colleagues.
- Work with other teams within the Trust to identify opportunities for cross-organisational working to develop engagement with our information, training and services, and engage as part of the wider organisational team:
- Ensure that the needs of marginalised and minoritised communities are considered and embedded within all projects.
- Work in collaboration with colleagues with lived experience of mental health difficulties, ensuring their voice is central to our work.
- Collaborate with colleagues across CWT to identify and develop projects for funding bids and contribute to proposals and presentations where required.
- Always ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
- Other duties as may be reasonably expected by the Trust, appropriate to the grade and responsibilities of the post, including:
- Attend regular team meetings with colleagues.
- Personal learning development and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- Regular, routine call handling as part of the wider office administrative team.
About our Trust
The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.
We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate those with responsibility for children and young people - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.
The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:
- Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
- Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
- Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
- Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
- Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.
Terms and Conditions
Equity, Diversity and Inclusion
We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.
When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home based working and holding team meetings in an accessible location as appropriate.
Benefits
We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.
As part of our employed team, the following benefits are available to you:
- Flexible working policy - we're committed to helping you find a healthy work-life balance.
- Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
- Option for purchasing an additional 3 days annual leave.
- A workplace pension scheme to support you with saving for your retirement, into which we pay 5%. (higher matched contributions after lengths of service).
- Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
- Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
- Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
- Coaching (offered to CWT pro bono, depending on team member and need).
- Social events and team days.
- Bike to work scheme.
- Time off for volunteering.
- Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).
Person Specification – Project Manager
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills and experience - Essential
- Strong project management skills and experience, including managing multiple projects simultaneously, through the entire project lifecycle
- Excellent interpersonal skills to enable building of effective relationships, both internally and externally
- Experience of monitoring budgets, flagging risks and issues
- Experience of setting and monitoring plans, targets, objectives and outcomes
- Understanding of effective evaluation and impact measurement
- Highly organised and able to prioritise, plan effectively, delegate and work at pace to deadlines
- Strong IT skills, with the ability and willingness to learn to use relevant software and applications (such as Teams, SharePoint, OneDrive, Umbraco, Dynamics365, Microsoft Office)
Skills and experience - Desirable
- Experience of Dynamics CRM or similar
- Experience of using Digital Samba for Webinars or similar
- Experience of managing evaluation toolkit platforms
Attainment - Essential
- Maths and English GCSEs, Grade C /4 minimum, or equivalent by experience
Attainment - Desirable
- A recognised project management qualification, such as PRINCE2 Practitioner or Agile ScrumMaster; or short course training
Personal Attributes - Essential
- Enthusiastic, flexible team player
- Concise and effective communicator, both orally and written
- Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
- Strongly motivated to contribute to a leading mental health charity focused on supporting the systems around children and young people.
- Ability to take ownership for your self-development
Personal Attributes - Desirable
- Interest in and awareness of mental health issues.
To apply
If you would like an informal discussion with the line manager of this role, Christina Sell (CWT’s Education Programme Manager), this can be arranged via Kirsty Smith, our IT and Operations Officer, via kirsty.smith(at)charliewaller(dot)org
The deadline for applications is Monday 7th April 2025.
Please submit via your chosen job website or send your CV and a supporting statement to Kirsty Smith: kirsty.smith(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information in response to each person specification bullet point (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.
We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible.
You will hear back from us by 17th April 2025, if not before and should you be shortlisted, an interview will take place w/c 28th April and will involve a competency interview along with a 30-minute task.
We will provide information about the task 2-3 days in advance to allow candidates time to prepare and we will also provide at least 50% of the interview questions at the same time so that all candidates can perform at their best.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to help Good Company realise its vision of creating a poverty-free future for our community by supporting its different projects, both practically and administratively.
Through this new organisational role, you will proactively support Good Company’s projects as needed by working collaboratively with other team members to help deliver critical support to our community. This will require you to be flexible and able to understand each project and its individual needs as well as the seasonal demands on Good Company’s services.
This role offers a unique opportunity to experience the different areas of work within Good Company and play an important part in delivering practical support to the community. It may be well suited especially to an individual looking to work and gain experience in the charity sector.
Our mission is to see a community free from poverty, where everyone can afford life's essentials
The client requests no contact from agencies or media sales.
We're Hiring! Join Brent Food Bank and Make a Difference!
Brent Food Bank is on a mission to prevent and relieve poverty in our community, offering emergency food assistance with dignity and respect. As we celebrate our first year as an independent charity under the Trussell Trust umbrella, we’re looking for a dynamic leader to drive our next stage of growth!
The Role:
We need a passionate and experienced leader to take the helm, managing our operations team (3 paid staff 60+ amazing volunteers), and helping us build a stronger, more impactful food bank.
The foodbank manager reports dirctly to thair of trustees.
✅ What We’re Looking For:
- Strong leadership skills with a track record of success
- Excellent communication & organisational abilities
- Experience in financial control, fundraising, and business development
- A collaborative, accountable, and improvement-focused mindset
At Brent Food Bank, we’re committed to equality, diversity, and inclusion—welcoming applicants from all backgrounds.
Want to be part of something bigger? Apply today and help us break the cycle of poverty and reduce social isolation in Brent!
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Bangladesh, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.
Interested candidates must be located in Bangladesh.
About the Role:
- Ensure the country office’s strategy is responding to the country’s critical development and humanitarian needs, and is also aligned to Muslim Aid’s global strategy, mission and values.
- Enhance Muslim Aid’s reputation and brand through maintaining positive relationships with other stakeholders, including government, donors, UN bodies, other INGOs, and local NGOs.
- Identify areas for capacity building with partners such as, organisational management, gender mainstreaming, human resource management, financial management, governance, etc.
- Proactively seek new opportunities for funding of projects through in-country and external relationship building with stakeholders including the bilateral and multilateral development partners and the submission of self-sustainable programme initiatives.
- Ensure that effective and secure budgetary control of the country’s finances and expenditures are established and maintained, in line with Muslim Aid’s financial policy and procedures.
- Ensure there is an adequate analysis of the risks which could impact on Muslim Aid’s operations in Bangladesh and evaluate the risk appetite of the Bangladesh Country Office.
About You:
To be successful in this role, you will need:
- Relevant Masters level qualification or similar academic achievement, and ideally with an academic focus on international development and/or a related certificate in
- Previous experience working in a Country Director or Regional Director role or other senior level leadership/management position in an INGO environment.
- Experience of working with organisations in developing countries, ideally in South and Southeast Asia.
- Experience of multiple donor grant management and reporting to major donors.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
- Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports.
Why you should apply:
Join Muslim Aid as the Country Director Bangladesh and be part of a key role in driving our mission forward. Lead our strategy in Bangladesh, manage a high-performing team, and build strong external relationships to support the organisation’s growth and reputation. If you're a strategic leader with a passion for making a difference, apply now to help transform lives and empower communities.
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Salary: £50,000-£55,000 per annum pro-rata, plus additional £2,000 London weighting if applicable
Contract type: 12-month maternity cover; part-time (21 hours per week).
Location: London or Birmingham
Hybrid: This role requires travel across our 3 regions to support programme delivery and quality assurance. Envision does operate hybrid working policy and flexibility to work from home.
About the role
This is an exciting opportunity to lead the Programmes and Impact (P&I) Team through the second year of the current Impact Strategy, which focuses on strengthening our approach to quality assurance, sustaining the consistent delivery of our existing impact management systems, and reviewing and standardising our Long-Term Outcomes framework.
As Director of Programmes and Impact (maternity cover), you will oversee the training, delivery and continuous improvement of our core programme, ensuring it is delivered consistently and well. You will manage the Programmes and Impact team to meet all impact management and quality assurance targets for the 2025/26 programme year.
We have a clear and focused mission and plan, a strong record of success, and a dynamic team and culture. You will be the leading voice on maintaining our strong culture of impact across the organisation.
As a core member of the senior management team (SMT), you will work closely with the Board, CEO, and senior colleagues to drive forward our growth and impact strategy as well as sustain our organisational culture.
You will also serve as the Designated Safeguarding Lead (DSL), ensuring the safety of our young people and staff through strong policy implementation and ongoing monitoring. In this role you’ll be supported by our Safeguarding trustee and the wider safeguarding team.
We are seeking an inspiring leader who can champion our impact strategy, drive excellence in programme delivery, and empower their team to be collaborative and creative to achieve our goals. You will be passionate about the transformative power of Essential Skills for young people from underrepresented backgrounds and committed to advocating for greater focus and funding in this space. You will ideally have a history of strengthening programmes and quality assurance processes in cross regional organisations, during a time of growth.
Responsibilities – the Director of Programme and Impact will:
- Ensure consistent and high-quality national programme delivery
- Lead on impact management
- Lead on safeguarding as Designated Safeguarding Lead (DSL)
- Provide strategic leadership as a member of SMT
Essential Experience, Knowledge and Competencies:
- Senior leadership experience in programme delivery, impact management, or quality assurance, including team management and professional development
- Expertise in impact management, including data analysis and using insights to drive programme quality
- Experience designing and delivering training and quality assurance processes for programmes teams
- Experience of implementing safeguarding processes, policies, and training, ideally as a Designated Safeguarding Lead.
- Strong strategic thinking, problem-solving and stakeholder management skills, with experience engaging senior leadership and trustees.
- Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
Please note:
-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We will be interviewing as we go along, so early applicants are encouraged.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
As an Evaluation and Learning Manager you will lead on ensuring that rigorous evidence is systematically used to drive impact for people living in Lambeth and Southwark and to advance the emerging field of urban health. To achieve these aims, we provide expertise, set standards and lead the design and development of approaches to be increasingly rigorous and consistent, whilst pragmatic. We work closely with colleagues across several teams as well as external providers, and need to design our approaches thoughtfully, whilst keeping up momentum and focus. You will be skilled in multiple stakeholder management and have demonstrated ability to implement and improve meaningful evaluation and learning for complex and experimental interventions and programmes.
Key Responsibilities
Impact on Urban Health
- Lead on providing technical evaluation and learning advice and support to Programme Colleagues and our funded partners for the Health Effects of Air Pollution and Children’s Health and Food programmes, with guidance from the Head of Programme Evaluation.
- Ensure evaluation and learning activity within programmes meets the strategic objectives of each programme, and is high-quality, equitable and inclusive.
- Work closely with programme and influencing colleagues to ensure that evaluation and learning approaches within each programmeare designed with our internal and external evidence needs in mind, so that insights are useful for both internal decision making and external influencing.
- Advice programme teams on the commissioning and effective management of external evaluation and learning partner support.
- In collaboration with the Learning team, support programme teams with developing and implementing evaluation learning practices, so that insights inform internal decision making and external influencing.
- In collaboration with Data, Evaluation and Learning team colleagues, build the evaluation and learning skills and capabilities of programme colleagues.
Evaluation and Learning Team responsibilities
- Co-ordinate and contribute to the development of evaluation and learning tools resources and systems.
- Lead and support team initiatives as appropriate, such as networks of external partners focused on sharing learning.
- Support cross-programmatic evaluation and learning alignment across Impact on Urban Health.
- Develop personal expertise in urban health evidence.
- Play an active role in staying up to date on evaluation and learning methodologies and approaches.
Skills, abilities, and attributes:
- Ability to translate strategic priorities into practical steps.
- Structured approach to task implementation and managing priorities.
- Excellent written and verbal communication skills.
- Collaborative team-player.
Knowledge, experience, and qualifications:
Essential
- Extensive experience of leading social research and evaluation and learning design and implementation in social sector context
- Expertise in either, or both, quantitative and qualitative research methods
- Expertise in adapting evaluation and learning methods and approach to different contexts and types of intervention, and size/scale of projects
- Experience of leading and managing high volume of activities and relationships.
Desirable
- Experience of leading learning processes or implementing evidence-based changes to strategy or intervention delivery.
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- Experience of successful partnership working with a range of external organisations, whether in an advisory capacity, in a funding relationship, and/or with joint delivery responsibilities.
- Experience of working in a community, charity or social enterprise context with an understanding of the barriers that are commonly experienced in implementing evaluation or learning practices and how to overcome them.
- Experience of designing and implementing evaluation and learning processes in a funding organisation.
- Expertise in synthesising and sharing complex findings which are clear, succinct and actionable.
- Knowledge of urban health context, health inequalities or social determinants of health interventions.
- Understanding of systems change principles and/or place-based intervention.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The responsibilities of this role are not exhaustive, and you would be reasonably expected to undertake other responsibilities that are commensurate with the level of your role.
(NB - Please note this role is a 12 month FTC and is offered on a 0.9 FTE basis - so salary is ro-rata'd to £45,000)
Interviews for the role will be held on Tuesday 29th and Wednesday 30th April. We are ideally looking for someone to start on Monday 16th June but there will be some flexibility around this).
We are seeking a motivated MAP Programme Coordinator to lead the Migrants’ Aspiration Programme (MAP) to guide and support emerging migrant leaders from across London.
The successful candidate will have responsibility to manage the delivery of this programme, including facilitating or co-facilitating all live workshops,supporting those participating on the programme, building partnerships, and working closely with the MRN team to make this a programme success.
This role will suit a candidate that has strong experience in working with migrant communities, supporting and managing volunteers, and with excellent project management skills.
The charity is looking for exceptional candidates with a:
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Zest for managing and developing relationships with volunteers, key partners and stakeholders
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Commitment to creating a just society for all migrants
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Readiness to commit to MRN's vision and values
The salary will be £31,099 per year, pro-rata. In addition, MRN contributes up to 6% of salary to pensions.
More details are available in the job description.
Closing date for applications: 9am, 28 April 2025
Date for candidate interviews: 13 or 15 May 2025
The client requests no contact from agencies or media sales.
Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality.
In partnership with over 160 primary schools, we support families across the UK to enjoy learning together at home. Families are motivated to sustain and enjoy frequent and positive interactions at home.
Our parental engagement journey with schools starts by focussing on reading. Our digital reading log is an inclusive way for schools and families to record reading, replacing physical reading records.
Our full Maths and English programme builds on the positive habits fostered by our reading log. It replaces traditional Maths and English homework with fun activities which have parent-child interaction at their heart. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively.
We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
You can read our 2024 impact report here and see our latest news and blogs here.
About the Role
Learning with Parents is recruiting for a School Partnership Manager to work closely with the Schools Team to develop partnerships with new schools and support them as they launch our programme. As School Partnership Manager, you will have a key role supporting schools through our Learning with Parents programme to ensure learning spans a meaningful partnership across schools and homes.
We are scaling the number of schools who use our Reading Log in September. To ensure the success of this exciting development, we are increasing the capacity of our Schools Team to engage with new schools and onboard them onto our programmes.
This is an exciting opportunity to work in a mission-led charity driving meaningful change in the education system.
Areas of Responsibility
Relationship Management
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Working closely with class teachers and school leaders to run successful programmes in partner schools
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Building strong relationships with schools to develop multi-year partnerships ensuring more families are supported through our programmes.
Sales
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Discussing and confirming annual renewal licences with schools
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Work with schools to develop our partnership with them each for example increasing coverage over all classes or adding new programmes to their subscription.
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Supporting Programme Director to identify new MATs and school leads
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Supporting with marketing to schools
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Refining our sales and onboarding process,
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Supporting the Schools Partnership Office with the sales pipeline on our CRM.
Programme Development
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Supporting with creation of school, child and parent facing materials
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Supporting with ongoing programme improvements and developments
Programme Impact
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Contributing to the compilation of impact summaries for school. Using engagement plans to drive the impact of programmes with schools
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Feeding back insights from schools to the rest of our teams to help strengthen the impact of programmes and inform our programme and partnership development.
Teacher Support
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Training and onboarding partner schools
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Facilitating sharing of best practice between schools.
About You
A successful School Partnership Manager will be eager to work in a small team, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact.
Our ideal candidate would also be able to provide examples of when they have used the following skills and experience:
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Excellent communication skills
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Confidence working with a range of stakeholders
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Experience working within the UK education system, either in schools or in other organisations working in the space such as charities or suppliers
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Experience developing and maintaining relationships
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Excellent organisational skills
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Interest in and understanding of education inequality in the UK
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A desire to champion and uphold our organisation’s vision, mission and values.
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
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You have experience working in a school, preferably as a teacher at Primary Level
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Experience of selling or upselling to stakeholders.
Our vision is that every child is supported at home to fulfil their potential.
The client requests no contact from agencies or media sales.
Anna Freud is seeking a Deputy Programme Director to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and you can view them on our careers page. The Supervision programme has increased in student numbers over the years. It has been re-structured for three modalities which enables tutors the opportunity to contribute to developing modality-specific content. The programme team is made up of highly experienced tutors, and a Programme Officer and Education Officer. The programme is front loaded with teaching in the first term and the team contribute to teaching, running practice tutor groups and marking.
What you’ll do
The Deputy Programme Director will support the Programme Director in delivering a high-quality experience for students, including academic development, clinical progress, and pastoral care; overseeing assessment and marking; and day-to-day operational management. You will collaborate with the Programme Director to design, plan, and organise content and structure; oversee the recruitment, management, and support of the programme team and students; ensure high-standard teaching, assessment, and marking; and provide direct tutor support to students.
What you’ll bring
You will demonstrate extensive experience as a mental health professional with a recognised qualification, clinical training in evidence-based therapies for children and young people, and a proven track record in senior leadership, staff management, and university-level teaching.
Essential skills and experience:
- Leadership and supervision: extensive clinical experience, including managing, supervising, and supporting staff and students in university programmes.
- Academic experience: knowledge and experience in curriculum and assignment design, marking/moderating, and delivering teaching.
- Competency in child and family work: expertise in core competencies for working with children, young people, and their families, including the application of Children and Young People’s Psychological Trainings (CYP-IAPT).
- Cultural awareness and inclusivity: ability to create cultural reflection opportunities and provide high-quality, inclusive teaching to a diverse student body.
Key details
Hours: Part-time (14 hours per week), must be available to work on Wednesdays during term-time.
Salary: £56,500 per annum FTE, plus 6% contributory pension scheme
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract type: Fixed-term 12 months (maternity cover).
Next steps
Closing date for applications: midday (12pm), Monday 14 April 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Tuesday 15 April 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on Thursday 24 April 2025.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.