Programme Leader Jobs in Islington, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a big impact with a small but effective campaign organisation based in south London.
Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.
We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.
Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Post Details
Job title: Fundraising Manager
Reports to: Free Tibet Board
Key relationships: Fundraising Officer; Supporter Care & Shop Officer; Head of Campaigns, Policy & Research.
Working hours: 35 hours per week - full time.
Salary: Up to £45,000 based on experience.
Location: Based at our south London (Brixton) office. We are happy to offer hybrid working.
Post Summary
Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced fundraiser who is confident in managing multiple streams of income and a small team. We welcome applications from candidates with diverse professional backgrounds, but you need to have worked in a fundraising management role before.
We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at up to £45,000 based on the successful candidate’s experience.
Location
Our main office is in Brixton, south London. We encourage applications from candidates across the UK and are willing to discuss hybrid working, but ideally the successful candidate would be able to travel to the office at least one day per week. Some evening availability is also required for quarterly board meetings, which are carried out online. Unfortunately, we cannot support relocation, so can only accept applications from candidates with the right to work in the UK.
Perks
Benefits include flexible working hours (including a robust working from home policy), training and development opportunities, pension scheme, interest-free season ticket loans and a generous annual leave allowance (25 days plus public holidays of leave).
Equality, diversity and inclusion
Diversity is key to doing our best work for Tibetan freedom. We welcome applications from candidates with diverse professional and lived experiences. Both organisations have a strong policy against discrimination based on someone’s age, gender identity, disability, marriage or civil partnership, pregnancy or maternity status, religion or belief, race or ethnic origin, sexual orientation, transgender status or socio-economic background. We welcome applications from those who wish to return to the workplace after a period of absence.
Studies have shown that women and people of colour are less likely to apply for jobs unless they meet 100% of the criteria. If you’re excited about this role but your previous experience doesn’t align perfectly with the job description, we encourage you to apply.
Suitably qualified Tibetan candidates are strongly encouraged to apply.
Job description
Fundraising
-
Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
-
Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
-
Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
-
Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
-
Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
-
Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
-
Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
-
Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
-
Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
-
When needed, providing on-the-ground support for direct marketing, including copywriting and editing.
Leadership & management
-
Line manage the Fundraising Team, which currently consists of a part-time Fundraising Officer and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
-
Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
-
Work with the Finance and HR Manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
-
Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.
General responsibilities
-
Participating in regular team meetings.
-
Participate in events and actions as required, with protest attendance highly encouraged.
-
Ensure that volunteers working with your team are managed appropriately.
-
Participating in monthly finance/fundraising meetings.
-
Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
-
Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.
Person Specification
Essential
-
Experience of fundraising management.
-
Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
-
Proven track record of delivering income across one or more of the following income streams:
-
Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
-
Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
-
Trusts and Foundations: soliciting and stewarding major grant funding.
-
-
Digital fluency with a deep understanding of how this relates to fundraising.
-
Line management of other fundraisers, especially with agile working and diverse skill sets.
-
Experience of overseeing the development of team members.
-
Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
-
Confident reporting directly to the Board of Trustees and representing staff interests.
-
Commitment to Free Tibet’s mission.
Desirable
-
Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
-
Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
-
Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
-
Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).
Application Process
Completed applications must be received by 10amCompleted applications must be received by 10am on Wednesday 24 July. There will be two rounds of interviews, with the first round of interviews expected to take place the week of 5 August.
Your application should consist of:
-
Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
-
Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.
We are Free Tibet, and we stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation.
The client requests no contact from agencies or media sales.
About the role:
When a person or their family member sustains a spinal cord injury it is a life changing experience. For many it is a huge concern as to whether they will be able to return to their current occupation or employer or whether they will ever be able to work or volunteer again following their spinal cord injury.
Back Up’s vocation service aims to be the leader in supporting people with spinal cord injury to return to work and our Vocation Coordinators are the main point of contact to help service users reach their vocational goals. They work in partnership with spinal units and other stakeholders such as employers to raise aspirations, coordinating activities such as our Skills for Work courses and Careers Fair, as well as providing telephone support to service users.
You’ll be a confident communicator with excellent organisational skills in person, in writing and on the telephone. You’ll enjoy planning and delivering work to see projects through; be that independently or as part of a wider team.
Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description[BH1] .
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services on vocation and services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
The client requests no contact from agencies or media sales.
Do you want to contribute to saving lives? Can you inspire and engage others?
This full time, permanent role sits within our dynamic Direct Marketing and Supporter Engagement team and plays a pivotal role in delivering our direct marketing strategy, effectively monitoring and managing the day-to-day operations of our face-to-face fundraising campaigns ensuring donor recruitment targets are met and are to a high standard.
You will inspire our external face to face fundraisers by delivering engaging training presentations. You will build strong relationships with our operational team, leading to greater knowledge of how the service operates, allowing you to continuously improve our training and engagement initiatives.
You will be an experienced fundraiser with a proven track record of managing multiple projects or campaigns and have a solution focused mind set. You will have experience of presenting and developing training sessions and bring a passion for engaging fundraisers.
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer hybrid and flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join the charity, we are nearing the end of the charity’s biggest ever Appeal with a target to raise £15m by Sept 2024 to replace both of our helicopters, this is addition to the £15m it costs to provide our life saving service 365 days a year.
If you think this role is for you, please contact us directly for an informal conversation or apply today.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Careers4Change is delighted to support Access-The Foundation for Social Investment in their search for a Director of Finance & Operations
Job title: Director of Finance & Operations
Location: Hybrid/Central London
Reporting To: Chief Executive Officer
Contract: Permanent (4 days per week preferred)
Salary: £78,000 (pro rata)
Date Closes: Friday, 28th June
Role Purpose:
This is an exciting opportunity for an experienced finance and operations leader to join the senior management team of Access – The Foundation for Social Investment at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to continue to lead our efficient finance and treasury function, as well as lead a range of enhancements to respond to the growth of the organisation across operations, HR, IT and Governance support.
About Access – The Foundation for Social Investment
We want to see a social investment ecosystem that works for all charities and social enterprises and through our programmes and our advocacy work, we ensure that charities and social enterprises can access the finance they need to sustain or grow their impact.
We target those most in need of patient and flexible investment through:
- Funding enterprise development and blended finance programmes in England.
- Sharing knowledge and data and translating it into practical insight that others can use.
- Mobilising others who share our goal of making capital work for communities.
Since 2015 Access has been tasked with distributing over £160m from the Dormant Assets scheme, Government and the National Lottery Community Fund. As a wholesaler we work with several dozen partners to deliver programmes around England, including social investment funds, social enterprise support organisations, network organisations, and grant management bodies. We expect to make grants of over £30m this year.
We are a relatively small team of 13.
Key Responsibilities:
Leadership & Strategic Vision:
- As part of the four strong senior leadership team (which also includes the CEO, Director of Partnerships and Advocacy and Director of Programmes), contribute to the overall direction and strategy of Access, and deliver on relevant areas of the organisation’s operational plan.
- Lead in the strategic planning and successful delivery of Access’s financial and operational management functions.
- Lead on projects to drive forward the internal aspects of Access’s equity, diversity and inclusion strategy.
- Represent Access at various events, promoting our influencing and advocacy aims.
Finance:
- Responsible for the financial planning of the organisation, including the development of annual budgets and long-term forecasts. Work with budget holders across the organisation to ensure the ongoing adherence and management to these budgets/forecasts across all programmes.
- Oversee financial systems that record and report on financial activities and provide information and projections to allow strategic and operational decision -making.
- Working with the Head of Finance to oversee payment, invoicing, bookkeeping and banking activities, maintaining up to date computerised records and maximising use of the accounting system (Twinfield).
- Oversee the relationship with Access’ external and group auditors and support the Head of Finance with the year-end process, external audit, preparation of annual financial statements and sign-off from relevant stakeholders.
Treasury Management:
- Manage the relationship with Access’ asset manager and ensure the endowment investment policy/strategy is being implemented, including in particular, adherence to Access’s stated impact goals for the endowment,
- Ensure high quality reporting on the performance of the portfolio from the asset manager.
- Oversee Access’s multiple banking relationships and the performance of our extensive cash deposits to balance the requirements of return, impact and liquidity.
- Support the advocacy and communication of the “total impact approach” taken by Access, sharing learning and influencing others in the development of their investment strategies.
Governance:
- Take overall responsibility for the Governance support processes and cycles at Access, including plans for regular business at board and committee meetings, members’ terms of office and recruitment of trustees and committee members.
- Ensure Access complies with statutory and legal requirements, including returns to Companies House and the Charity Commission.
- Oversee the management of up-to-date registers of interest for all board and committee members and senior staff.
- Provide advice to the Board and CEO of any legal responsibilities prevailing upon the organisation.
- Co-ordinate the agenda and content for the Audit, Risk and Compliance Committee (ARCC), and the Endowment Investment Committee (EIC), and contribute to meetings as appropriate.
- Support the CEO and Chair in reporting to Access’s sole corporate member, the Oversight Trust, and providing assurance that Access remains in compliance with our Governance Agreement.
- Working closely with senior colleagues, oversee and manage the establishment of the risk appetite and risk management framework for regular review by the ARCC and board.
- Ensure appropriate and up to date policies are in place across all areas of Access’s operations, reflecting legal requirements as well as best practice, and that these are clearly communicated and are being adhered to.
HR & Supporting Team Development:
- Lead on the development and implementation of HR policies and processes including ED&I, recruitment, annual salary reviews, and individual performance and development plans.
- In collaboration with line managers, ensure that appropriate training and development opportunities are in place to ensure all team members are given the best opportunity to succeed in their roles.
- Oversee relationships with key outsourced service providers including payroll, pensions, benefits etc.
- Leadership of the three strong finance team including line management of the Head of Finance and support to Business Support Officer.
- Be responsible person for the Sponsorship management System.
Operations & Programme Support:
- Ensure Access’s IT infrastructure and systems are effective, including managing the relationship with Access’s IT provider.
- Oversee the management of IT Risk, Business Continuity Planning and the maintenance of IT security.
- Manage the relationship with Access’s landlord (Better Society Capital, from whom we sub-let office space).
- Oversee key financial reporting requirements, including those as specified in the contracts with the Department for Culture, Media and Sport and National Lottery Community Fund, as well as to the Board and relevant committees.
- Together with the Business Support Officer, manage papers for a variety of committee and board meetings.
- Manage key procurement processes from advertising through to contracting and the production of grant agreements.
- Ensure Access has appropriate insurance policies in place.
Person Specification:
Essential skills and key personal attributes include:
- Extensive knowledge of accounting principles and systems with relevant accounting qualification (ACCA, ACA).
- Knowledge of statutory and legal requirements, ideally relating to a charitable organisation.
- Substantial experience of working at a similar level, demonstrating involvement in setting direction, policy, processes and controls and in providing professional expertise, advice, and guidance.
- Substantial experience of effectively supporting and working with boards and governance committees.
- Demonstrable experience of leading change and the successful development and implementation of systems and processes across different organisational functions.
- Experience of managing across a range of functions/discipline.
- Able to balance the strategic and operational aspects of the role and to easily switch between them when required.
- An understanding of the importance of and evidence of the ability to communicate financial and other complex information in a way that is easy to understand to non-financial users.
The role is based in Access’s offices in Central London and with some dedicated time together as a team each week (currently Tuesdays). Outside of this shared time, Access anticipates a significant degree of day-to-day flexibility in terms of where team members will work, depending on both personal preference and the needs of their role.
Thank you for considering a Young Women’s Worker role with Redthread. We are a team of
compassionate, collaborative and courageous professionals committed to empowering young people
to change their lives.
Please note we are recruiting a female worker. This role is exempt under the Equality Act 2010
Schedule 9, Part 1.
Please check out our website for more information on the services we provide and learn more about
us, including our commitment to safeguarding, equity, diversity and inclusion. Here is an animation
that was created with our Youth Ambassadors, and these clips, C4 News- Young Women's Service,
BBC News - YVIP and ‘A day in the life’ will give you a taste of what we do every day.
Job Description
Post Title: Young Women’s Worker
Location: The post will be based primarily at St Georges Hospital. However, all
Redthread team members must have a flexible approach to supporting other
sites across London when needed. There will be a need for regular visits to
Redthread’s main offices and other projects and activities that take place at
various locations across London and the UK.
Hours: 37.5 hours per week. The nature of Redthread’s work means that regular
evening and weekend working is required. You will be required to work shifts
to ensure that the team covers from 7:30 am to 9 pm each day between
them.
Salary: £29.767,50 per annum + benefits
Contract type: Permanent
DBS Check Required: Enhanced with barring (Child and Adult Workforce)
Work area: Young Women’s Service
Responsible to: Team Leader
Purpose of the Post
Work intensively with vulnerable young women in a trauma-informed way to promote their
well-being, safety and personal development.
How to apply:
If this sounds like the right role and organisation for you, please go to our website where you will find a downloadable job description with a person specification, including details of the terms and conditions of the post.
We encourage you to read through the job pack and the person specification carefully, as we will shortlist applications using the essential criteria.
The client requests no contact from agencies or media sales.
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position demonstrating your experience and skills in relation to the person specification for this role.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We have an exciting opportunity available to join our successful Innovation team.
The mission of the Innovation team at Alzheimer’s Society is to become the leaders in developing and accelerating new solutions that will increase choices, improve quality of life, and revolutionise care and support for people living with dementia.
This means getting new products to market, fostering a culture of innovation around dementia, and addressing major system challenges to help people living with dementia, keeping people with this lived experience at the centre of every aspect of our work.
The Innovation team works across a variety of exciting activity, including contributing to the delivery of the multi-million pound Longitude Prize on dementia and leading Alzheimer’s Society Innovation Accelerator Programme, which is designed to boost new dementia products and innovations to market, delivering help and hope to people living with dementia.
In the role of Innovation Product Portfolio Adviser you will support the Innovation Impact Investment Manager with the ongoing management and development of our innovation product investment portfolio. You will cultivate and maintain relationships with current and former Accelerator partners, reviewing business plans, supporting with negotiations and exploring mechanisms for a return on investment, developing and monitoring collaboration agreements whilst tracking the impact of our investments. You will support with product development, helping identify routes for commercialisation and scale in order to maximise and monitor the impact of the most exciting new products for people living with dementia.
You will work alongside a team of Senior Innovators, each of whom will be accountable for their respective programmes of work.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a great indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
About you
We are looking for a creative, passionate and solution-driven individual to support the management of our innovation product investment portfolio with ambition and experience of accelerating products to market for maximum impact and benefit to people affected by dementia.
Ideally you will:
- Be confident in communicating, influencing, negotiating and managing internal and external stakeholders.
- Have an attention for detail, be self-motivated, organised and have the ability to work collaboratively in a fast paced and high performing team.
- Be entrepreneurial and commercially minded with experience of working in an innovative environment.
- Have experience of maintaining a portfolio of products/programme of activity.
- Have experience of identifying routes to market for products and an understanding of the opportunities/challenges associated with product commercialisation and scaling.
- Have an understanding and experience of investment strategies and models for generating a return on investment.
- Have experience of reviewing progress of partnerships, managing project plans, budgets and monitoring of contractual requirements.
- Have experience of developing impact metrics and the ability to produce impact investment reports.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the community we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Thank you for considering a Young Women’s Worker role with Redthread. We are a team of
compassionate, collaborative and courageous professionals committed to empowering young people
to change their lives.
Please note we are recruiting a female worker. This role is exempt under the Equality Act 2010
Schedule 9, Part 1.
Please check out our website for more information on the services we provide and learn more about
us, including our commitment to safeguarding, equity, diversity and inclusion. Here is an animation
that was created with our Youth Ambassadors, and these clips, C4 News- Young Women's Service,
BBC News - YVIP and ‘A day in the life’ will give you a taste of what we do every day.
Job Description
Post Title: Young Women’s Worker
Location: The post will be based primarily at Kings College Hospital. However, all
Redthread team members must have a flexible approach to supporting other
sites across London when needed. There will be a need for regular visits to
Redthread’s main offices and other projects and activities that take place at
various locations across London and the UK.
Hours: 37.5 hours per week. The nature of Redthread’s work means that regular
evening and weekend working is required. You will be required to work shifts
to ensure that the team covers from 7:30 am to 9 pm each day between
them.
Salary: £29.767,50 per annum + benefits
Contract type: 12-month Fixed Term, with the possibility of extension.
DBS Check Required: Enhanced with barring (Child and Adult Workforce)
Work area: Young Women’s Service
Responsible to: Team Leader
Purpose of the Post
Work intensively with vulnerable young women in a trauma-informed way to promote their
well-being, safety and personal development.
How to apply:
If this sounds like the right role and organisation for you, please go to our website where you will find a downloadable job description with a person specification, including details of the terms and conditions of the post.
We encourage you to read through the job pack and the person specification carefully, as we will shortlist applications using the essential criteria.
The client requests no contact from agencies or media sales.
The vacancy
We are looking for a People Business Partner to join our People and Culture team as maternity cover for 13 months. In this role, you will work as a trusted advisor to leaders and managers for all strategic and operational HR and people issues.
Working closely with the Head of People Business Partnering and members of the People team, you will support the development and delivery of the People Strategy. You will identify the most important people issues and work with senior leaders and managers to ensure these form part of the strategic people agenda ensuring that the wellbeing, diversity and inclusion of our workforce are considered.
The role will involve:
- Building and enduring meaningful relationships with directors and managers, to support them to identify and implement associated people solutions.
- Work in partnership across the People and Culture function providing the interface between the charity and the people team.
- Champion best practice and ensure managers demonstrate the culture, values and behaviours of the charity.
- Use HR expertise to support with issues relating to employee relations and people policies.
- Provide guidance on people practices such as restructures and succession planning.
- Lead on the resolution of Employee Relations issues
- Ensure that Wellbeing is kept at the heart of all activities and decisions related to our people
- Ensure that diversity and inclusion are at the centre of all people activity.
We’re looking for someone with
- CIPD Level 5 or equivalent experience in a similar role.
- A proven track record of providing effective Business Partnering and managing Employee relations effectively.
- Strong stakeholder management skills.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
From day one we offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year.
Through our Flexible Working policy, the DofE provides an opportunity to work flexibly to meet yours and our business needs.
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Midnight 30th June
Interviews will take place on: Thursday 4th July – Via Teams
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a basic Disclosure and Barring Service check (e.g., DBS/PVG or similar), including 2 years references covering any gaps of employment, confirm eligibility to work in the UK and complete a health check.
The geographical allowance is based on a staff member having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 (pro rata) per annum
The client requests no contact from agencies or media sales.
· Location: Home-based/Remote. Must be based in the UK, Germany, France or Spain
· Travel required: 25 days / year (approx.)
Please, send your CV and cover letter at recruitment @ mpeurope. org. Applications without a cover letter will be rejected.
As Scientific and Patient Information Manager, you will work in the Medical Education and Scientific Engagement team at Myeloma Patients Europe. Under the Department Head and MPE Leadership Team, you will oversee the following projects and activities:
European Myeloma and AL Amyloidosis Clinical Trial Navigator Management (Approximately 50%)
MPE has developed an online clinical trial search tool of European myeloma and AL amyloidosis clinical trials for patients and advocates (https:// navigator.mpeurope. org/en). This role will be responsible for the management, improvement, and promotion of this core MPE programme, including:
- Maintain up-to-date and accurate database of all industry and academic recruiting myeloma, AL amyloidosis, MGUS, and smouldering myeloma clinical trials in Europe
- Liaise with industry and academic clinical trial sponsors, clinical trial sites, and other stakeholders to maintain database up-to-date
- Liaise with web developers to manage the Navigator website, make enhancements, and fix technical issues
- Oversee implementation of translated materials in multiple languages
- Elicit feedback from patients, family members, clinicians and other stakeholders to ensure continued improvement and enhancements
- Manage website news and content
Patient Education Management (Approximately 40%)
A key role of MPE is providing up-to-date, comprehensive, and patient friendly educational materials and tools for our members and the patient community, as well as communicating about advances in myeloma and AL amyloidosis. This role will be responsible for working across MPE to develop an educational plan and develop and deliver resources including:
- Perform efficient scientific watch (monitoring advancements in research and clinical development)
- In coordination with the Head of Medical Education and Scientific Engagement, as well as other department Heads (Patient Research, Access and Policy, Communication, Capacity Building and Advocacy), develop and prioritise a patient educational plan based on member and patient needs, scientific advances and cross-department projects
- Research, write, and develop patient education materials including factsheets, Q&As, webinars, infographics, news stories and social media content related to clinical and scientific updates
- Attending (in person or virtually) scientific congresses and developing conference and scientific meeting summaries, organising post-conference webinars for patients in collaboration with the Communication department
- Manage the execution of educational materials from conception to publication in coordination with Department Head, other MPE departments, and external stakeholders (key opinion leaders, proofreaders etc.)
Patient and member support (Approximately 5%)
- Answer medical and scientific inquiries from patients, carers and MPE members
- Seek information by liaising with appropriate stakeholders (industry, academia, MPE Medical Advisory Committee)
- Build good relationships with MPE’s members
Other 5% - staff meetings, annual events, support the rest of the team with clinical and scientific information.
About you
Essential
- A Bachelor’s or a Master’ s degree in a relevant scientific field
- Minimum of four years of relevant experience
- Demonstrable experience (and tested during the interview process) of writing and communicating scientific/complex information for lay audiences across different media
- Ability to understand, read and process complex scientific information (from clinical trials, scientific papers etc)
- Excellent capacity for analysis and communicating (verbally and in writing) clearly for a range of different audiences
- Demonstrable project management experience
- Excellent level of both written and spoken English
- Excellent communication and presentation skills
- Ability to work independently on assigned tasks and take appropriate initiatives
- Confidence in representing an organisation in meetings with external stakeholders at all levels
- Good networking abilities
- Rigorous work methods and high attention to detail
- Willingness to learn and curiosity
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Desirable
- Knowledge of clinical development and how drugs are brought to market for patients
- Knowledge of myeloma and AL amyloidosis and/or immuno-oncology or other relevant field
- Experience of working in a non-profit organisation
- Experience of working in European patient advocacy and/or with patients and their families
- Advanced degree (PhD) in a relevant topic
- Experience with data management
We offer:
- A permanent position with flexible hours in a remote setting
- An exciting position in a European non-profit organisation in the emerging fields of patient-centered healthcare and patient advocacy, working together with key patient advocacy leaders across Europe
- An opportunity to integrate in a young, dynamic and multi-cultural team working from different European cities
About MPE
Myeloma Patients Europe (MPE) is a pan-European organisation representing 50+ myeloma and amyloidosis patient groups from over 30+ European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 10+ staff members runs remotely the day to day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Capacity Building and Advocacy, and Patient Evidence.
MPE is dedicated to improving the treatment, care and quality of life of patients with myeloma and AL Amyloidosis. To this end, the main goals of the organisation are:
- Collaborating on projects to the benefit of the myeloma community
- Exchanging information and best practice
- Developing existing patient groups and encouraging and facilitating the setting up of new groups
- Helping to shape appropriate health-related policies and initiatives on a European and national level
- Ensuring patients across Europe receive timely access to new treatment
- Stimulating and promoting patient-centred research and clinical trials
- Developing a strong evidence base for the needs and wants of patients and their role in research
- Providing information, educational and outreach programmes to member groups
Learn more about our programmes: https:// www. mpeurope. org/
If you wish to apply, or have any questions, please send an email to recruitment @ mpeurope. org.
The deadline for applications is July 19th and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen for a proactive Senior Resourcing & Retention Advisor to join our HR team. We are looking for an experienced in-house Recruitment professional to deliver an exceptional resourcing service to our internal stakeholders, hiring managers, candidates and staff utilising credible expertise and knowledge to guide and partner managers on the full recruitment cycle.
Using your specialist recruitment knowledge, you will utilise a range of effective candidate attraction methods for different roles at the RHN. Quick at building strong relationships, you will be a key point of contact to our stakeholders and recruiting managers, offering advice and expertise to support their recruitment campaigns. With a passion for customer service, you will communicate confidently and effectively with candidates, ensuring a positive recruitment onboarding and retention experience.
You will line manage a Recruitment Assistant and work closely with the HR Business Partner for Resourcing & Retention to engage the Recruitment Team to deliver objectives and operate a highly effective and efficient customer-focussed Recruitment service.
You will support the HR Business Partner for Resourcing & Retention with identifying and delivering on Resourcing & Retention projects that add value to the recruitment process and achieve our aims within the People Strategy.
To succeed in this role, it is essential that you have worked in a fast based resourcing role previously, preferably within a healthcare setting. You must have experience of a range of candidate attraction techniques and be able to think creatively to support hard to fill recruitment campaigns. You should have experience of ATS’ and recruitment systems, optimising them to full functionality and providing solutions to any issues.
About us:
Our Resourcing & Retention team is an integral part of our Workforce function, responsible for the full-cycle recruitment and retention process. The team provides a customer-focussed recruitment service using creative attraction methods to directly source applicants to the RHN and deliver a positive onboarding experience to candidates.
This is an exciting time to join the Resourcing & Retention team as we are embarking on several projects to raise the profile of the team and drive forward talent attraction methods to modernise the recruitment process at the RHN.
Situated within beautiful gardens and grounds, the RHN is a leading national centre of excellence, providing adult person-centred services for people with complex neuro-disability and their families. We strive to empower our residents and patients to live their lives to the fullest thorough the delivery of outstanding care, clinical expertise and world leading research. Our care provision spans the entire pathway from post-acute rehabilitation services to end of life care.
We are proud of our accreditation as ‘Leaders in Safeguarding’ and are on our journey to achieve the nursing accreditation ‘Pathway to Excellence’.
What we can offer you:
- 27 days annual leave (excluding bank holidays)
- Free on-site parking
- Continuous Professional Development
- Pension scheme
- Blue Light Card and Discounts
- Employee Assistance Programme (EAP)
- Flexible working
- Hybrid working (3 days per week on-site)
The client requests no contact from agencies or media sales.
Location: London/hybrid based
Salary: £44,892
Hours: 35hrs per week
Contract type: Permanent
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
Teenage Cancer Trust is seeking an experienced leader for our Celebrity & Ambassador programme.
In this pivotal role, you'll:
- Maximise fundraising by engaging ambassadors and celebrities
- Contribute to major projects, including our famous Royal Albert Hall shows, and advance our mission
- Build and strengthen relationships with celebrities, agents, managers, and publicists
- Collaborate with the Corporate and Philanthropy teams to support talent requests, implement high-profile donor strategies, and diversify our celebrity supporter roster
The successful candidate will require experience in high-profile environments, exceptional relationship-building skills, and a solid understanding of philanthropy and strategic donor journeys.
How to apply: You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates: Applications by Thursday 4th July, 1st Stage Interviews 11th July online and 2nd Stage Interviews Tuesday 16th July potentially in person.
Compliance statements:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
We want you to have every opportunity to demonstrate your skills, ability and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.
The client requests no contact from agencies or media sales.
XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We deliver holistic, long-term work with young people aged 11 to 25 in schools and communities.
The Director of People and Operations will be at the forefront of implementing our commitment to excellence as we grow. Having transitioned from a £2m to £3m charity in recent years, growing from 30 to over 60 staff, with all the resulting complexities to teams, systems and processes, this position offers an exciting opportunity to lead and develop the charity’s HR, finance, workplaces, IT and governance functions, including line management responsibilities. With a head for excellence, excellent interpersonal skills, and a heart for social change, this position will ensure the smooth and efficient running of XLP, whilst also leading on our Equity, Diversity & Inclusion work, and shaping organisational culture. The successful candidate will report directly to the Chief Executive Officer (CEO) and will sit on the XLP Executive Team, alongside a Director and a Deputy Director of Youth Work, and a Director of Fundraising and Comms.
The primary objective is to develop and support a culture of outstanding performance across XLP, and to ensure an excellent working environment and a well-supported team. In parallel, the role-holder will develop the operational processes, policies, and systems necessary to support an effective, impactful growing organisation. It focuses on supporting and developing our workforce and providing the infrastructure that enables all of XLP’s services and activities to operate in an impactful way.
To this end, we seek an organisational leader with the ability to develop the culture, people and processes and to efficiently deliver excellence across XLP. While this role requires an individual who is highly numerate and commercially minded, you will not need to be a trained accountant.
We’re keen to increase the diversity of our Executive Team and Senior Management Team. We particularly encourage applications from women and from Black, Asian and Minority Ethnic candidates.
About You
Key Skills:
- Experience of working in senior leadership in an organisation at least of similar size and complexity and a track record of seeing strategic vision become a reality.
- Experience in project and/ or operations management and a track record for developing the systems, quality assurance and management that support organisational excellence.
- Strategic thinker, who is able to grasp detail, with an ability to translate ideas into strategies and deliverable outcomes.
- Experience of leading an HR function within an organisation, including development and management of HR systems and processes.
- Experience in building, developing, managing and leading teams effectively, focusing on results delivery.
- Substantial experience of strategic project design, development and evaluation.
- Demonstrable project management skills and experience of delivering multiple concurrent programmes, with a track record of successful delivery.
- Experience in finance.
- Excellent interpersonal and communication skills (verbal and non-verbal), which inspire confidence, contribute to and further a culture of excellence.
- Organised, flexible, agile and responsive, with a focus on results.
- Ability to develop and critically analyse systems and processes to ensure they are as effective and efficient as possible.
- Ability to maintain confidentiality.
Useful if you have:
- Experience of the youth work/charity sector;
- Experience of leading on budgets. .
What We Offer
- 25 days annual leave, with 3 additional days between Christmas and New Year
- Employee Assistance Programme
- Ongoing training and development
- Supportive and flexible work environment
- Diverse and inclusive culture
- Generous sick and compassionate leave policies
- Enhanced maternity leave policy
How To Apply
Please click the link to apply via our website. You'll be asked to complete a short form and upload a CV and personal statement. Applications close on Friday 12th July at 12pm (midday). Please note, we reserve the right to close applications early if a suitable candidate is found.
The client requests no contact from agencies or media sales.
About First Step Trust (FST)
FST was established in 1994 with the aim of providing access to work experience and salaried employment for people with severe and enduring mental health problems and other disadvantages. Over the years we have managed to adapt our service offer to meet the ongoing changes in funder requirements. We have achieved this by extending our offer to a wider group of long term unemployed people to include a range of practical work and office based work and good quality training courses.
Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.
In the run up to the pandemic we had 4 garages and Abbevilles. During the pandemic we lost 3 garages due to the loss of trade (Salford), the ending of a lease (Lambeth) and an agreed early termination of the lease in Bexley. We also lost funding for the Lambeth project March 2023 when our contract came to an end.
In addition to the pandemic, funders have increasingly been looking for projects that get people into work and then offer support to help them stay in employment. The Individual Placement and Support (IPS) is the preferred model for most funders.
Whilst IPS has it benefits it is not suitable for the group of people FST works with due to the levels of literacy / numeracy, low self-esteem, low self-confidence and other factors including low level or no formal marketable skills to offer employers. The majority of the FST workforce have been unemployed anywhere from 5 to 10 years or more; 44% have never worked. We also know that most find it difficult to engage with more traditional forms of learning e.g. college, when they first join us. Prior to joining FST 55% of workforce members had achieved Level 1/Foundation or below (41% have none).
In practice this means that IPS is not suitable for them as the type of work they are eligible for (shelf stacking, warehouse work etc.) does not pay enough to make the transition from welfare benefits viable. Furthermore there is a genuine concern about not being able to return to the same level of benefits if they are unable to stay in work.
The welfare benefit trap is well known and our response has been to focus on developing people’s marketable skills across a range of practical and office / finance work.
In practice it can take 2 to 3 years or more to help people overcome the issues they face in learning new skills and overcoming the psychosocial issues alongside the fear of losing welfare benefits. The results of this approach, however, are impressive with a core group of people moving (sustainably) on to salaried employment with FST or externally.
In more recent years we have shifted our focus to developing new ways of learning and accreditation using technology including Virtual Reality (VR) QR codes and other assistive technologies (SMaRT Pathways). These programmes are aimed at helping the FST workforce gain the skills they need to access well paid employment in sectors where there are severe skills shortages e.g. the automotive trades, construction and catering.
In addition to SMaRT Pathways there is FST’s SMaRT garage services. Our social enterprise based in Woolwich which provides MOT testing, vehicle repair and servicing to both private and commercial customers. It also provides learning opportunities and work placements for workforce complementing SMaRT Pathways training. The garage also offers opportunities to gain work skills in reception, customer service, parts ordering and other relative administration tasks.
FST’s main office, also based in Woolwich, offers work skill opportunities in finance, marketing, training and general administration in addition to delivering short course training programmes.
We also run 3 work projects in secure units in the North West offering work experience in catering, car valeting and delivering training courses.
About the role
The General Manager will play a pivotal role in overseeing all aspects of FST’s operations, including service delivery, human resources, outcomes governance and compliance, finance, and administrative functions.
Working closely with the CEO, you will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations across the organisation, while contributing to the strategic planning and growth of the organisation.
Working closely with the CEO you will lead the day-to-day internal operations and business activities to ensure the smooth running of FST. You will act as a strong team leader, who motivates and inspires a small team, fostering and supporting the CEO to champion a positive organisational culture.
Who are we looking for?
We are looking for someone with sound experience in a range of management roles including direct line management and senior management. FST is poised to grow and as we develop our capacity it is likely things will change and develop organically. As such the General Manager will need to be flexible in their approach to overseeing this part of our growth.
Whilst you don’t have to be an HR professional/expert or be qualified, we are looking for someone who has experience of managing staff in a supportive environment. This means that you will have some understanding of managing staff within an HR framework, finance and budgeting, team dynamics and the FST philosophy
We need someone who can demonstrate the ability to oversee the successful delivery of our services, both via funding contracts and our trading activities. You will also be involved in sourcing new business and the expansion of our existing customer base.
You will come with flexibility and adaptability to navigate the unique challenges and opportunities faced by a small organisation. Whilst this is a strategic role there will be times when the situation demands direct action. This is particularly relevant when developing and supporting the people who use our services (workforce) to develop their skills, confidence and work ethic.
You will be a strong, hands on line manager with the experience to make things happen, along with the ability to think strategically with a track record of taking a project from inception to conclusion.
Main duties and responsibilities:
- Oversight and management of day to day operations of all FST activities including staff management and support, budgetary management, health and safety, training and development of the workforce.
- Under the direction of the CEO, implement FST strategies, plans and processes.
- Manage and monitor finances, analysing income and expenditure against project budgets and produce reports as required.
- Ensure our social enterprises are commercially viable without compromising on the values underpinning FST.
- Ensure services are delivered in line with service delivery agreements and in line with FST’s vision and philosophy
- Developing and maintaining good relations with local community organisations, funders and referring agencies.
- Managing and monitoring outcomes to ensure funding contract requirements are being met.
- Ensure FST is compliant with Health & Safety, GDPR and other relevant legislation
- Work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board and CEO.
- Perform other tasks as reasonably required according to the needs of the project and FST.
Candidates will have:
- Demonstrable experience of all aspects of managing staff and operations, ideally within a smaller organisation.
- Experience of implementing strategies, policies and procedures.
- Awareness of the demands of operating within a trading environment where commercial standards are applied.
- Excellent administrative skills.
- Understanding of and commitment to diversity, equality and inclusion
- Demonstrable organisational skills
- Excellent communication skills.
- Excellent knowledge of MS Office programmes, Internet Explorer and Social Media.
- Commitment to equal opportunities principles and practice.
- Understanding and commitment to the values, principles and approach of FST.
The client requests no contact from agencies or media sales.
Prospectus are delighted to be helping London's Air Ambulance, the charity that provides advanced trauma care across the capital in their search for a Senior Face to Face Fundraising Officer. They operate a helicopter and rapid response vehicle service 24 hours a day, 365 days a year, carrying out critical care procedures at the scene. A global leader of rapid response and critical care, they bring the hospital to the roadside to ensure that seriously injured people receive urgent treatment immediately.
The successful candidate will support the development, management, and optimisation of London’s Air Ambulance Lottery and Regular Giving programs which has phenomenal success via face-to-face fundraising. An exciting opportunity which will see the successful candidate working closely with the Operations Team, paramedics, doctors, and pilots to develop and deliver training to face-to-face fundraisers that brings the work of London’s Air Ambulance to life. The post holder will also work closely with external agency partners, as well as internal stakeholders and various teams within the charity.
The successful candidate will thrive on collaborative work, excel in presenting compelling narratives which inspire other fundraisers to do the same. An analytical mindset is essential, along with the ability to grasp facts and data to manage projects effectively. This role is the vital link between key internal charity stakeholders and external fundraisers, trainers, and account managers and therefore a thorough understanding of the sector and or campaign management via a similar role within the charity or private sector will be key.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
ID: 1223 Facilities Manager Central, Facilities Department
Salary: Starting at £33,580 FTE per annum to £35,445 FTE per annum, Grade 3 point 26-28 - pro-rata for part-time hours
Location: Ideally based in Hertfordshire, Buckinghamshire, Bedfordshire, Cambridgeshire, Essex or Greater London (north) with the ability to travel within this region.
Hours: Full-time (37 hours per week) or open to part-time (22 hours per week)
We are flexible on hours of work and open to discussing part-time hours and other flexible working options - it is expected that for the first 12 months after the role begins, travel to properties based in the above listed regions will be required several times per week. After this period of time, we are open to this role being home-based or hybrid working with occasional ongoing travel required. This will be discussed in more detail with the successful applicant.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
The Facilities department manages all Assets and Estates that Family Action own or lease across the whole organisation, overseeing all the services across England.
Are you an innovative team player, who is solution focused and passionate about making a difference? Do you have an excellent track record of retaining and delivering excellent operational services? Are you a motivated and passionate Facilities Manager? If so, we want to hear from you!
Working closely with the Head of Facilities, the successful post holder will be responsible for the management of Facilities Assets and the implementation of Health and Safety and Environmental Management in Family Action’s Central region (approx. 40 sites). You will support with our assets across the whole of the charity, including supervising some external contractors. You will be a confident communicator who is able to work under pressure, achieve targets and meet deadlines. And you will be comfortable working in a small team environment where priorities can change at short notice.
Your skills
You will have a strong track record in delivering Facilities Management and a focus on quality, performance, safety, welfare and management controls. We want to hire a ‘can-do’ and energetic leader who will build and sustain positive working relationships with key internal customers, while developing partnerships that will continue to evolve and effectively meet the needs of the charity and every service user we support.
Main Responsibilities:
· Conduct Health and Safety site audits to a schedule across Family Action’s Central region.
· Support responsible managers with risk assessments across Family Action’s Central region.
· Support and give advice to local management teams regarding their Health & Safety system, through regular meetings and tickets raised within the Facilities helpdesk.
· To work closely with the Head of Facilities to develop corporate services for Family Action’s Central region sites.
· Help develop the Facilities departments’ JWA (SLA) and ensure they are consistently applied and regional measurables are reported to the Head of Facilities.
· Assist local management teams with planning and undertaking repairs and refurbishment as well as the day-to-day maintenance of Family Action assets (properties and equipment) in conjunction with the relevant budget holders and landlords.
· Monitor and respond to tickets raised within the Facilities helpdesk system (SalesForce), as well as all relevant emails sent to the Facilities mailboxes.
· Collaborate with stakeholders and suppliers, including the engagement of new suppliers and nurturing of existing relationships through meetings and KPIs.
Main Requirements (for details check the job description and person specification):
· Member of IWFM to at minimum at Affiliate level (or equivalent).
· Trained to IOSH Managing Safely Level.
· Good working knowledge of standards and legislation applicable to Facilities Management.
· Experience of delivering site relocation and mobilisation projects.
· A friendly, helpful, and welcoming manner as well as excellent written and oral communication skills.
· Experience of setting up new properties, developing systems, and manging projects.
· Experience with Office 365, One Drive, Outlook, Word, and Excel.
· Ability to organise own work and time, using own initiative and recognise matters that require urgent attention.
· Experience of working within a team providing a service to others.
· To work flexibly as may be required by the needs of the team and carry out any other reasonable duties as required.
· A commitment to the aims, objectives and ethos of Family Action including its equal opportunities policy.
· To ensure you have an understanding (appropriate to your role) of, and comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
· To comply with Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
· To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety, and welfare.
Benefits:
· an annual paid leave of 30 working days plus bank holidays.
· up to 6% matched-pension contributions.
· flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
· enhanced paid sick leave and paid family leave provisions.
· eye care and winter flu jabs vouchers.
· cycle to work scheme.
· investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
· Closing Date : Monday 1st July 2024 at 23:59 (midnight)
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Andrew Millard, Head of Facilities: email address can be found on the Family Action job advert attachment.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The client requests no contact from agencies or media sales.