Programme coordinator jobs

Vacancy Reference Number:

QC/PROG/UK-R1

Position Title:

Quality Coordinator

Reports to:

Programmes Manager

Department:

Programmes

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£27,000 - £32,000.00 per annum (commensurate with experience)

Terms of Employment:

6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.

Role Overview:

The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.

Main Responsibilities:

1. Development and Implementation of SOPs

Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:

Staff training and induction programmes.

Standardising service delivery (e.g., food preparation, hygiene, and presentation).

Volunteer engagement, management, and retention strategies.

Interactions with service users, ensuring dignity, respect, and cultural sensitivity.

Ensure consistency in operations and service quality across the existing three Open Kitchens.

Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.

2. Staff Training & Development

Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.

Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.

Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.

Conduct performance evaluations and ensure continuous development opportunities for staff members.

3. Standardising Service Delivery

Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.

Establish guidelines for meal preparation, serving protocols, and dining area management.

Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.

Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.

4. Volunteer Engagement and Management

Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.

Develop clear role descriptions, training materials, and expectations for volunteers.

Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.

Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.

5. Service User Interactions

Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.

Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.

Gather and analyse feedback from service users to continually improve the guest experience.

Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.

6. Quality Assurance and Continuous Improvement

Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.

Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.

Recommend and implement changes to SOPs based on assessments and findings.

Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.

7. Blueprint for Expansion

Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.

Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.

Collaborate with the Programme Manager identify potential new locations and establish expansion plans.

Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.

8. Reporting & Communication

Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.

Document and report on volunteer engagement, service quality audits, and training outcomes.

Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.

Qualifications and Skills

Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.

Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.

Strong understanding of food safety regulations and service quality standards.

Experience in developing and implementing SOPs, training programmes, and quality audits.

Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.

Strong problem-solving skills with a continuous improvement mindset.

Ability to manage multiple priorities and projects across different locations.

Proficiency in using Microsoft Office Suite and quality management systems.

Work Context

· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.

Some evening and weekend work may be required to support kitchen operations and events.

Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Our grants programme is growing, and we are proud to have invested almost £1million into local cancer services in 2024 alone. Along with our major capital appeals we are supporting an increasing range of wellbeing projects for people living with cancer, and we are looking for an enthusiastic, organised person with great communication skills to help us develop our grant-making further.

Our Grants and Projects Coordinator will work with applicants from the start of their relationship with us, identifying potential partners, supporting grant applications, and ensuring successful applications lead to successful project launches. They will ensure high quality monitoring and evaluation is in place, with a great eye for detail and strong report writing skills. They will also support the development of our own commissioned and internal service delivery.

They will also work closely with the fundraising team, identifying opportunities to draw down specific funding for proposed projects. This is an opportunity to help us reach more people, ensure that the support we are offering is right for our community, and make sure that our supporters’ money is spent in the very best ways.

This is an exciting time to be joining the team, as we look towards a major fundraising appeal. If you are keen to use your skills to directly support people living with cancer in our region, we would love to hear from you.

Programme Officer

We are looking for a Programme Officer to join this charitable programme based on the Cambridge Biomedical Campus with a mission of working in partnership to improve healthcare globally.

Position: Programme Officer

Location: Hybrid working to include days in the office on Cambridge Biomedical Campus

Salary: £28,000 – 31,000 per annum FTE (depending on skills and experience)

Hours: Full time 37.5 hours per week

Contract: Permanent

Closing date: Sunday 27th April 2025 - however they reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

About the role:

This is an exciting and busy role with broad responsibilities across the programme and includes project management and administration.

You will play a key role in supporting the successful delivery of an extensive portfolio of activities to strengthen health systems and improve the quality of health care globally, working closely with their members (NHS staff volunteers) and partners.

Some of your key responsibilities will be to:

• Provide management, finance and administrative support for the health partnerships including support for virtual and remote training and mentorship activities.
• Provide comprehensive management and stewardship of CGHP members. Ensure members’ data is stored safely and securely on the CRM database.
• Provide support to grant management, especially expenditure tracking and donor reporting.
• Support Gender Equality and Social Inclusion activities .
• Work with the Director and Fundraising Lead to develop and write funding proposals.
• Work with the Communications Lead to develop communications materials and publications including social media, to maintain and update website, and to support designing and purchase of branded promotional material.
• Work with the whole team to successfully implement events.

About You:

To be successful in the role of Programme Officer you will need to have project management experience and excellent organisational and administration skills, be someone who is particularly good at interacting with others, and who can prioritise workloads effectively and work flexibly to meet shifting demands. 

You will also need to have the following skills and experience:

• Educated to degree level or with equivalent experience.
• Evidenced commitment to and interest in global health work.
• Project management experience, preferably in the international development/health sector.
• Strong verbal and written communication skills, with high attention to detail.
• Experience in office administration
• Independent, resilient, and creative
• Ability to work as part of a small team, and to support others when necessary.
• A ‘can-do’ attitude; solutions-oriented; want to make a difference.
• Enjoyment being busy – this is not a quiet job!
• A sense of humour

The experience of working internationally, in a healthcare charity, or working alongside the NHS would be beneficial for this role.

In return:

This is an amazing charity to work for! Global Health is about improving health and achieving health equity for all people worldwide. They have been strengthening health systems across the world through education, reciprocal learning, and relationship building. The charity uses a health partnership model - working with hospitals, governments and health organisations in Cambridgeshire and East of England region and in global majority (low- and middle- income countries (LMIC) to provide specialist expertise, support shared learning and encourage sustainable change.

You will receive a fantastic benefits package that includes:

• Pension Scheme
• Group Life Assurance @ 4 x Salary
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 (towards Computer Use Glasses)
• Leisure Centre on site
• NHS Discount Schemes
• Health Cash Plan – Medicash
• Employee Assistance Programmes
• 25 days of Annual Leave + Bank Holidays PLUS Your Birthday off - increases by one day each year after 2 years’ (up to 29 days)
• Cycle 2 Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply.  Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.

Other roles you may have experience in could include Programme and Engagement Officer, Programme and Communications Officer, Programme / Project Coordinator, Programme / Project Manager, Policy Officer, Policy Manager, Senior Programme Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Our LiveLife health engagement team is growing, and we are looking for someone with great communication and project development skills to join us as a LiveLife Project Coordinator. Joining a busy and highly effective team, this role will help deliver two major programmes of work for Lingen Davies. With a primary focus on cancer awareness raising to address health inequalities (early diagnosis, cancer screening and prevention), we use a range of activities and settings to effectively engage with the public and target communities. This work is focussed in the following areas:

• Cancer Champions Project (focus on Telford). Working in partnership colleagues, along with NHS Shropshire Telford &Wrekin, and Qube, to deliver and maintain the Telford component of the project.
• LiveLife community cancer awareness programme. Our Lingen Davies community health promotion initiative, bringing cancer awareness to communities across the region.

Opportunities and demand for our projects are growing, and we’re looking for a capable, enthusiastic and self-motivated person, who is passionate about improving health outcomes across our community. If this sounds like you, we would love to hear from you.

Please note, this role involves significant travel across our region. Therefore, a full UK driving licence and access to a vehicle is essential.

Hours: 35 hours per week. We are open to considering a job share arrangement for the right candidates.  

Salary: £39,000.  

Location: Homeworking.  

Reports to: Head of Programmes.   

Oversight of a delivery team: Yes (currently 30 plus self-employed coordinators).    

Travel: Travel across the country to visit our activities, including overnight stays, is part of this role. All related expenses will be covered by The Country Trust.  

Annual leave: 25 days annual leave plus Bank Holidays (FTE).  

Benefits: Workplace pension. Homeworking, some flexibility on working hours.  

Are you passionate about connecting disadvantaged children with food, farming, and nature? 

We're looking for a dedicated and experienced Programme Manager—an inspiring, child-centred educator with a deep commitment to tackling poverty of opportunity. 

Through effective team management and leadership, and collaboration with colleagues, this role enables a large team of expert practitioners to deliver the charity’s mission of providing high quality, educational, relevant, safe and impactful Farm Discovery visits and related activities for disadvantaged children across England and North Wales.  

Could you:  

• Lead our dispersed Farm Discovery team of expert practitioners, ensuring all our processes - recruitment, training, administration, reporting, information management, communication, budgeting, evaluation and of course our delivery - enable us to achieve amazing things with primary school communities in disadvantaged areas around the country?  

• Work with others to grow and shape our programmes to achieve our vision?  

• As an inspiring advocate of our work, build our contribution to the national conversation around food, farming and nature education? 

 If so, would love to hear from you! 

 
Due to our safer recruitment process we are not able to accept CVs for this position. 

Applications close: noon 30th April  

First round interviews (held virtually) will be on Wednesday 7th May. Second round interviews will be held face-to-face in London on Wednesday 14th May.

Role Summary

Are you an experienced project and relationship manager, passionate about changing the food system? You could soon be leading an exciting new programme to make hospital food in the UK healthier and more planet-friendly. You’ll support our Head of Programmes, carrying out a wide range of tasks, including securing new partnerships with hospital trusts, providing advice on menus, managing relationships, and collecting data to measure the impact of the programme. You’ll develop and deliver an effective strategy, starting with a pilot project with one NHS Trust before rolling the strategy out across the country.

Hospital Plates is the sister programme to our successful School Plates programme. Since the launch of School Plates in 2018, we’ve supported over 90 major school caterers, responsible for the food in over 8,000 schools, feeding over 1.3 million children every day, helping almost 50 million school meals become meat-free or plant-based. Our plan is to replicate this scale of impact in the hospital sector, using the experience and insights we’ve gained within schools.

Reporting directly to our Head of Programmes, you’ll also work closely with our School Plates team including our Programme Coordinators and Chef Trainers, as well as our Public Health Lead, Communications Manager, Director, and the rest of our team.

We’re looking for someone to join our team for 3 days a week with the potential for the hours to increase over time.

Job Details

Job title: Programme Manager, Hospital Plates
Reporting to: Head of Programmes, UK
Location: Remote (home-based, with some travel within UK)
Hours: 21 hours per week (0.6 FTE)
Salary: £34,000 per annum pro rata (based on 1.0 FTE) 

Responsibilities

• Create a clear and effective strategy for delivering impactful menu change in UK hospitals.
• Launch and complete a pilot of the programme, managing the process from the start.
• On successful completion of the pilot, roll out the programme across the rest of the country.
• Conduct outreach to hospital trusts to build a network of contacts, engage new partners, and manage and develop these relationships.
• Coordinate with a range of different stakeholders within hospitals and trusts, including catering teams and nutritionists.
• Collaborate with other organisations in support of healthier and sustainable hospital food.
• Develop a range of resources and templates for hospitals and trusts to support and guide them through the programme.
• Contribute ideas for developing recipes that meet the nutritional guidelines for hospital food. 
• Work with the School Plates Awards Coordinator to develop an equivalent menu awards scheme for hospital food. 
• Work with our chef trainers to deliver presentations and training to hospital staff, including organising and promoting sessions, liaising with trusts/hospitals and attendees, presenting, and collating feedback.
• Measure the impact of our work for ongoing programme evaluation, supporter communications, and funding proposals.
• Develop an excellent understanding of the hospital food landscape, and the nutritional guidelines for hospital food.
• Update and maintain an accurate database of activity with our partners/hospital trusts.
• Represent ProVeg UK on calls, in meetings, and at events, including some public speaking.
• Work closely with our Communications Manager to produce engaging new content, including video content, for social media, and the website.
• Support the Head of Programmes with any other projects or tasks, as needed.

Qualifications

Essential

• Proven track record in project and relationship management.
• Experienced in planning and delivering presentations. 
• Excellent communication skills with an ability to write effectively for a range of audiences.
• Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed.
• Proactive with initiative and drive.
• Strong organisational skills and attention to detail.
• Solution-focused and resilient.
• Confident in creating basic spreadsheets and slide decks.
• Ability to work well under pressure and manage time effectively in a fast-paced and small but fast-growing non-profit work environment.
• Ability to work well unsupervised, with experience of working in remote teams with a reliable internet connection.
• Passionate about food systems change and alignment with our vision and mission.
• Based in the UK, and willing to travel within the UK to represent the team and programme at meetings, events, and trainings. 

Desirable

• Experience of working within hospital food.
• Experience of liaising with local authorities, hospitals, hospital trusts or public sector bodies.
• Experience of working in the food, health or environmental sector.
• Experience in the field of nutrition, including an interest in plant-based nutrition.
• Experience of recipe development and analysing nutritional data. 
• Experience of using customer relationship management (CRM) systems.

Benefits of working with us

• Generous annual leave entitlement - 25 days per year, with an additional day granted at the start of each calendar up to a maximum of 30 days (plus bank holidays)
• A strong organisational focus on personal development, with a designated training budget.
• Provision of a work laptop.
• Flexible, trust-based working arrangements and home-office arrangements.
• Career development support
• Enhanced maternity, paternity, shared parental and adoption pay
• Compassionate animal companion leave
• Employee Assistance Programme including counselling
• Access to 24/7 virtual GP Service
• Mindfulness support via a free Headspace account for you and up to 5 friends or family members
• Access to the Wisdom app with exclusive perks and discounts
• Membership to the OpenUp platform
• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

When?

Application deadline: 20th April 2025
Start date: From May/June 2025

Application process and timeline 

Please submit your application using our online form - including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.). 

The recruitment process consists of two rounds: 1): an online trial task; 2): an interview with the Head of Programmes and Public Food Lead/Director. 
 

• Application deadline: 20th April 2025
• Online trial task: sent to longlisted candidates during week of 21st - 25th April 2025
• Interviews: 7th & 8th May 2025
• Start date: From May/June 2025

Hours: Part time, 30 hours per week (0.8 FTE)​

Location:Home based + Delivery based in allocated schools in Central Region​

Contract: Permanent​

Do you want to work with multiple award-winning charity, FoodCycle? This is an exciting opportunity for someone with a passion for food and community to be a part of FoodCycle’s after-school community meal projects. As Schools Coordinator, you will coordinate and deliver weekly family meals at your allocated schools (2-3 evenings per week) as well as coordinate all aspects of the projects, from volunteer management to food surplus supply.​

Our after-school community meals will be spaces where families of school children can gather at the end of the school day to enjoy a free nutritious meal and be among the school community. With the support of our National Schools & Franchise Manager you will manage local relationships with schools, community partners, supermarkets and volunteer recruitment channels to enable our meals to happen each week

As a can-do person and excellent communicator, you will manage the volunteers at each project ensuring they are trained, supported and on-message with FoodCycle strategy. You will have previously worked with primary school-aged children or families, in school or other setting. There will be frequent travel within Central Region (Initially focused in Birmingham/West Midlands), with evening work required. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​​

Deadline for your application:​11.59pm on Wednesday 23 April.​

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member. ​

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

About Us

For those affected by homelessness, accessing essential healthcare and wellbeing support can feel impossible. At Providence Row, we work to change this by providing crisis support, health interventions, and pathways into long-term stability. We believe that everyone deserves a safe, healthy, and sustainable future.

About the role 

As our Health Access & Outreach Coordinator, you’ll be at the forefront of a project designed to improve healthcare accessibility for rough sleepers and those struggling with health inequalities. You will:

• Lead outreach across multiple boroughs, engaging rough sleepers and connecting them to essential services.
• Work with peer health mentors to foster trust and improve service engagement.
• Build strong partnerships with NHS providers, housing services, and harm reduction teams.
• Help individuals navigate healthcare systems, including GP registration, mental health referrals, and substance misuse treatment.
• Organise and expand our award-winning Health & Wellness Fairs, bringing crucial healthcare services to those who need them most.
• Reduce A&E admissions by embedding preventative care measures and early intervention strategies.

This is an opportunity to be part of a dynamic and innovative project, reaching people in boroughs we have never worked in so extensively before.

The ideal candidate

We are seeking someone with:

• Experience developing and managing health & wellbeing initiatives, particularly within primary care or homelessness services.
• A passion for outreach and community engagement, with a deep understanding of the barriers faced by homeless individuals and health inequalities.
• The ability to forge strong partnerships and collaborate with multi-agency teams.
• Excellent communication and problem-solving skills, with a proactive and compassionate approach.
• The flexibility to work on the ground, meeting people where they are—this is not a desk-based role!

Benefits

• Be part of an innovative and expanding project.
• Work for a well-respected charity that has been transforming lives for over 150 years.
• Enjoy a comprehensive benefits package, including:
  • 27 days holiday + bank holidays
  • Pension scheme
  • Cycle-to-work scheme
  • Season ticket loan
  • Employee Assistance Programme
  • Access to training & development opportunities
  • Monthly reflective practice

To apply

If you're ready to take on this challenging and rewarding role, we'd love to hear from you...

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Please upload your CV and covering letter, detailing your experience and why you're the perfect fit for the role. 

Interviews

Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Transparency International (UK) and the UK Anti-Corruption Coalition are looking for a Senior Coalition Communications Coordinator

You will work for the UK Anti-Corruption Coalition (UKACC) and its Illicit Finance Working Group (IFWG), collaborating with each of its member organisations. The purpose of this role is to coordinate communications activity amongst its member organisations. Communications will largely focus on the UK’s role as a hub for dirty money and range across all channels – from digital and social media to print, broadcast and events.

The Senior Coalition Communications Coordinator will report to the Coalition Policy Manager and perform this within the Transparency International UK advocacy team.

Main responsibilities

• Coordinate UK Anti-Corruption Coalition members to review, refresh, and develop the Coalition’s communications strategy.
• Coordinate joint UKACC media responses and coordinating relevant comms activities between comms professionals embedded within member organisations and relevant parliamentary groups.
• Manage the UK Anti-Corruption Coalition website and social media activities, ensuring the content is relevant to key audiences, compelling and up to date.
• Responsible for coordinating and producing shared messaging and content for the Coalition informed by audience insight and understanding.
• Responsible for working with members to design and deliver events that support the Coalition and member objectives.
• Perform other duties not listed, e.g. help the Coalition Policy Manager complete some tasks and support working groups, including drafting policy consultation submissions and advocacy documents, preparing meeting agendas, and other non-communication functions.

Who we are looking for

• University undergraduate level degree or equivalent experience
• Demonstrable and sustained experience of communications and engagement with audiences.
• Professional experience of working with print, broadcast and digital media operations, alongside experience of working with digital and social media tools, and measuring the impact of related content.
• Experience of enabling different groups to coordinate and collaborate
• An ability to identify opportunities for influence and develop a tactical plan to do so
• The ability to think quickly and innovatively to solve complex and difficult issues, both independently and in collaboration with others
• Ability to navigate dynamics between various stakeholders with high levels of diplomacy.
• Ability and confidence to present complex technical information to a non-technical audience.

Why TI-UK?

Transparency International is a global movement sharing one vision: a world in which government politics, business and the daily lives of people are free of corruption. Transparency International UK is the UK national chapter of this movement. We work with the UK and devolved governments, parliamentarians, civil society and the private sector to tackle corruption at home, addressing the UK’s global corruption footprint and helping multinational companies prevent corruption by operating with integrity. We are also home to two major global programmes tackling corruption in the Defence and Security and the Global Health sectors on behalf of the wider Transparency International movement.

What can you expect from us?

• A collaborative, flexible and friendly working environment where you will be provided with:
• A competitive salary for our sector
• Up to 6% contributory pension
• A 35-hour working week for full-time roles with flexibility to support your work/life balance. Our approach to blended working allows you to benefit from regular connection and collaboration. You can also request a formal change to your working pattern and work location. 
• Generous annual leave: 28 days plus statutory public / bank holidays as well as a gifted winter holiday break of three to four days each December
• Enhanced leave beyond statutory requirements to support your parental or caring responsibilities
• Family friendly policies
• Additional leave to support your volunteering or community service
• Aviva Smarthealth to support your physical, mental & financial health.
• Training and Development related to your role
• Season ticket loan/ Cycle to work scheme

Big Leaf Foundation is now entering its sixth year and we are looking to the future. To ensure we can continue to fulfil our objectives we want to engage more people in our work and make our collective ‘voice’ louder through increased awareness of the issues and how people can help. Our Communications & Campaigns Coordinator leads our communications and supporter engagement work including developing and implementing our communications strategy.

We’re determined to put user-voice at the heart of what we do and to provide a more hopeful and human-centred narrative around asylum. Our Communications Coordinator will lead this work, building case studies and supporting our young people to share their stories through our new Youth Ambassadors programme. We also want to build links with other organisations that campaign to improve the rights of displaced young people and/or ensure existing legal rights are upheld – exploring how Big Leaf can best support and add value to these campaigns.

Job titleSenior Finance and Operations Coordinator Start Date Immediate, Hiring on a rolling basis PurposeTo manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of project-related financial reports. Responsible toCEOResponsible forFinance Officer  Working withAll the departments 
LocationLondon Office, Hybrid with at least 2 days from officePostFull timePeriodPermanent Grade4.1SalaryGBP 41,938 for London

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

About this role 

We are seeking a highly skilled and detail-oriented Senior Finance and Operations Coordinator to join our finance team. The Senior Finance and Operations Coordinator will be responsible for managing the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of financial statements, restricted and unrestricted funds budgeting, reporting and managing operations. The ideal candidate should have extensive experience in Project financial management with major Institutional donors, trusts and foundations, possess strong analytical skills, and have a solid understanding of UK charity accounting principles and regulations. If you possess the required qualifications and are ready to take on this challenging role, we encourage you to apply.

Job Description 

Main Duties, Responsibilities and Accountabilities: 

Finance 

• Oversee accurate and up-to-date financial records, including accounts payable, accounts receivable, general ledger, and bank reconciliations. 

• Oversee the process and reconciliation of financial transactions, such as invoices, payments, and expense reports. 

Financial Management:

• Perform month-end and year-end closing procedures including monthly reconciliations, journals, accruals & prepayments.

• Preparation and analysis of monthly management accounts.

• Ensure compliance with accounting standards and regulations, stay updated on changes in accounting regulations and best practices and advise management accordingly.

• Monitor cash flow and provide management options Collaborate with external auditors during financial audits. 

• Provide support in payroll processing and employee expense reimbursements. 

• Assist in implementing and improving accounting processes and systems. 

Project Financial Management

• Lead on budgeting and forecasting processes with Programme colleagues

• Support programme teams with periodical financial reporting including monthly project finance updates,

• Lead on programme audits 

Operations 

• Provide administrative support to the Operations, IT, HR and Security Management functions of the organisation, supporting a positive and healthy working culture across the organisation.

• Identify opportunities for process improvement within the Operations, IT, HR and Security Management functions.

• Support our organisational systems, from Office 365 to Salesforce, ensuring the organisation becomes more efficient and effective in how it works.

• Maintain accurate operational records using organisational systems and support colleagues on maintaining clear and updated records, ensuring data integrity and accessibility. 

• Support the update, roll-out and dissemination of our organisational policies and procedures. 

• Support a range of office, legal and administrative tasks as necessary, coordinating suppliers, contracts and organisational subscriptions. 

• Act as first port of call for all external communications, including general email, post and telephone enquiries, as well as communication with external suppliers, in a timely and professional manner.   

• Leads the logistics & IT arrangements of internal meetings (All Hands Meetings, Quarterly Team meetings, Board meetings, and others) under guidance.

• Tracks and reports on operational & CEO-related expenditures under guidance.   

• Supports in any other task as required by their line manager, CEO or board members. 

Skills required:  

Essential skills/Qualifications   

• High level of experience in using QuickBooks or similar finance software, preferably QuickBooks Online and Excel 

• Degree or equivalent in Finance/Accounting or relevant discipline

• Understanding of the UK regulatory framework – Annual filings to Charities Commission and Companies House.

• Experience of working with regulatory stakeholders – Auditors, HMRC, UK Charities Commission, Companies House

• Experience of working across major Institutional donors.

• Able to analyse and present financial information to non-finance colleagues. 

• Strong administrative skills, communications skills and attention to detail. 

• Charity Accounting (UK SORP) 

Other skills  

• Microsoft Applications

• Able to communicate effectively. 

• Good collaborative, team playing skills including ability to apply initiative as deemed appropriate.   
• Good analytical skills and ability to proffer solutions to problems.

BACKGROUND

This is an exciting opportunity to join the legal aid casework team at Asylum Aid. You will be responsible for coordinating and delivering the billing of our legal aid work (including controlled work, certificated work and inter partes bills), which is vital to ensure the financial sustainability of our work. Asylum Aid holds legal aid contracts in the immigration & asylum and public law categories.

For thirty-five years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. We have built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. Our vision is that all those in need of protection from persecution and other forms of human cruelty in the UK can obtain it, and are treated fairly and with dignity.

Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure, and is ambitious about growing its impact and reach in the future to ensure protection from persecution for those who need it. 

ABOUT THE ROLE

This role would suit a person with strong attention to detail and excellent organisational skills and numeracy. The ideal candidate will have already embarked on or be looking to develop a career providing excellent legal aid billing support and coordination essential to the financial sustainability of legal aid practice, whether within the charity sector or private practice. You will have a strong commitment to the values of Asylum Aid and an understanding of the importance of sound legal aid billing practices to our continued ability to provide our expert service to our clients. Prior experience is not essential as full training will be given and peer support is available.

The focus of the role of billing coordinator is to ensure the efficient and robust delivery of costing and billing of legal aid files conducted under Legal Aid Agency (LAA) contract (Legal Help / Controlled Legal Representation and certificated work) as well as liaising with external costs lawyers to oversee the preparation of Inter Partes bills and negotiations with the paying party where we have obtained an order for our costs in judicial review proceedings.  This includes reconciliation of Legal Aid Agency payments received and made, and to provide essential coordination within the organisation to support lawyers in ensuring files are billed promptly and accurately, and costs are maximized. The billing coordinator will work with the Director of Legal Casework to develop and maintain an effective tracking system to ensure timely progression from case closure to billing.

This role will work closely with the Legal Team of Asylum Aid and the Finance team of the Helen Bamber Foundation Group. You will also have access to the London Legal Support Trust Centres of Excellence legal aid billing peer support group and peer-to-peer support.

As this is a new role, there will be clear targets set as to the additional legal aid income brought in as a result of the extra capacity it will bring and a review will be undertaken after 12 months as to whether it is having the desired impact on our legal aid income.

Equal Opportunities

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.

How to apply 

Please note that the successful candidate will be offered the job subject to suitable references and a basic DBS check.

If appointed you will be required to give your consent to Asylum Aid to receive regular updates on your criminal records status throughout your employment. 

The first stage is to complete on our online application form on our website by 9.00am on 12 May 2025

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

Selection Process

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 19 May 2025, followed by shortlisted candidates attending in-person interview week commencing 26 May 2025. We will also ask you to complete a short written task ahead of/on the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

We regret that we can only respond to applicants who make it to the interview stage.

We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us though phone or email.

Experts by Experience Support

We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources at  which may help in preparing your job application. .

Please complete this form request support and they will confirm if they can match you with a mentor to support your application

About the Role: 

Are you passionate about empowering young people and helping them build a brighter future? As a Youth Opportunities Coordinator, you will play a key role in transforming the lives of young people in our accommodation services in Greenwich. This is an exciting opportunity to design and deliver meaningful activities that help young people gain the tools and confidence they need to thrive outside traditional services.

In this role, you will lead the Young People’s Opportunity Programme, providing dynamic workshops and sessions focused on art therapy, sport and health, wellbeing, and life skills. The program is designed to support young people, particularly those who are NEET (Not in Education, Employment, or Training), by helping them develop crucial skills and prepare for the next steps in education, training, or employment. You will work closely with the frontline support team, creating tailored content that promotes positive change, while also collaborating with the wider Opportunities team to share best practices and continuously improve the program.

This is a fantastic opportunity to make a lasting impact on the lives of young people, empowering them to break through barriers and create a future full of potential. At Single Homeless Project, you’ll have the chance to develop your career in a supportive and growing environment, building your expertise and becoming a specialist in youth development.

About you:

• You bring experience working with young people who struggle with change and motivation. 
• Your toolkit includes practical skills in motivation and coaching young people.
• Your approach is creative, analytical, trauma-informed and rooted in person-centred ways of working. 
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential. 
• Can multi-task and manage working under pressure. 
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Info:

Closing Date: Sunday 13th April at midnight 

Interview Date: Wednesday 23rd April at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Fixed-term contract (sabbatical cover for 9 months)

Part-time, 24.5 hours per week (we are open to discussions about flexible working patterns as long they allow for full delivery of the role responsibilities. Occasional out of hours work may be required)

This role is UK based at our offices in Leeds (LS2) or London (NW1), or at home if you do not live within reasonable commuting distance. Leeds and London based staff can work at home some of the time by agreement. Occasional travel and overnight stays in the UK will be required.

Quakers in Britain is a radical church with a deep commitment to peace, equality, integrity, simplicity and sustainability. We are passionate about the power of people to make big changes.

For over 20 years we have managed the UK and Ireland office of the international Ecumenical Accompaniment Programme in Palestine and Israel (EAPPI). We recruit, train, and support human rights monitors – we call them Ecumenical Accompaniers or ‘EAs’ – to accompany communities in Palestine, witness the effects of the occupation, and advocate for its end and a just peace for all Palestinians and Israelis.

We’re looking for someone who can support our EAs to communicate their witness online and in public and help us evaluate the impact of this and our other advocacy work. Your work will cover audience-focused content creation, including editing text, audio and video and designing social media graphics, delivering communication training, and engaging with our monitoring and evaluation tools. 

Does this sound like you? If so, we’d love to hear from you!

For further information about EAPPI UK & Ireland and Quakers in Britain, please visit our website.

For details on how to apply, please visit our jobs page via the apply button. 

Closing date: 8am on Tuesday 22 April 2025.

Interviews: Tuesday 6 May 2025, online via Zoom.

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.

We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.