Program Administrative Specialist Jobs in Bristol

Meningitis Research Foundation (MRF) is seeking an experienced and visionary Director of Research to lead our research initiatives. The ideal candidate will have experience in infectious diseases, a strong background in biomedical research, international collaboration and a proven track record of managing and leading research projects. This is a key leadership role that will drive our efforts to prevent and cure meningitis and septicaemia through innovative research and collaboration. Initially managing a small team, the Director will lead on growing the team to support the new research strategy launching in 2025.

This role will report directly in to the charities CEO.

Lead responsibilities

• Strategy – development and implementation.
• Association of Medical Research Charities (AMRC) accredited grant awards and management process including research funding rounds; grant awards; grant management and all aspects of reporting for the research portfolio and impact of projects funded by MRF.
• Recruitment, development and management of MRFs Scientific Advisory Panel and their participation in the grant awards process.
• Externally funded research projects including concept development, partner identification, writing, developing and where necessary producing peer-reviewed academic papers of relevance to MRFs strategy and shorter briefing documents and presentations as required.
• MRF’s in-house research including concept development, writing, developing and produce peer-reviewed academic papers of relevance to MRFs strategy and shorter briefing documents and presentations as required.
• Research environment horizon scanning to appropriately brief internal teams on new developments in the field that are relevant to their work.
• Secretariat of the Global Meningitis Genome Partnership (GMGP).
• Representing MRF as a collaborative patient representative partner on external academic research projects and panels.
• Conferences and Meetings- Working with external experts, on the development and agreement of suitable agenda, speakers and formats for the MRF Scientific Research conference.
• Representing MRF at key research conferences and events, and seek opportunities to present latest in-house research and projects.
• Policy integration. Working with the Head of Health Insights and Policy to ensure latest research evidence is fully integrated into MRFs policy strategy, framework and activities.
• Responding to external consultations that are focused on research and the research environment with relevance to meningitis.
• Represent MRF on relevant sector bodies and working groups; present to high level external stakeholders about our work; represent beneficiaries of our work to various bodies including national and international health bodies; industry; researchers, public health officials and civil society representatives; deputising for CEO as required.
• Media. Support communications teams on research content for media use; represent MRF in the media as required.
• Report quarterly to CEO on performance of the Directorate and prepare papers and presentations as required for committee and full Board meetings.
• Develop and recommend an annual budget and operating plan for the Directorate to the CEO, monitor and report on implementation throughout the year. Liaise with the Director of Finance and Administration to ensure accurate and timely production of management accounts; inputs to development of other departments; and uphold the financial policies and procedures of the charity.
• Being an active member of the senior leadership team, supporting other departments and teams to achieve their goals and helping to communicate progress of the charity with staff and volunteers.

Experience required

• Published researcher or research management in health or scientific environment/field.
• Research grant management and portfolio oversight.
• Presented multiple times at international research conferences.
• Extensive relevant networks in research and academic community.
• Recent experience of being an organisation’s spokesperson on research activities, including to the media.
• Have represented a research unit or equivalent body on inter-organisational working groups of relevance to public health.
• Extensive experience leading teams including budget setting and strategic planning.
• Strategy development and implementation.
• Senior external stakeholder management.
• Representation or accreditation with or on a professional body relevant to the area of subject expertise.
• Budget management experience relevant to Directorate scale and strategy.
• Have presented to Boards/Senior stakeholders internally and externally on multiple occasions.
• Lead, developed and managed a team/department/organisation/operation >10 people.
• A PhD in a relevant discipline or relevant equivalent life experience.
• A second European language, ideally French, desirable.

Key Competencies for all Directors at MRF

Leadership behaviours

• Strategy: Develops and executes strategic plans within directorate.
• Leadership: Leads and aligns directorate goals with organisational objectives.
• Management: Monitors and enhances directorate performance.
• Finances: Develops, recommends and optimizes directorate budgets.
• Supervision: Guides and mentors heads of departments & wider teams.
• Team contribution: Ensures directorate operates as a highly effective team aligned to values.
• Communicating progress: Regularly reports progress to the CEO, SLT and board.

Values

• Evidence-led: Bases directorate strategies on data and research.
• Integrity: Upholds ethical practices within directorate.
• Determination: Steadfast in achieving directorate goals.
• Passionate Advocate: Promotes the mission of the charity confidently to internal and external stakeholders with conviction.
• Collaboration: Identifies partnership opportunities; encourages cross-directorate and departmental cooperation.
• Compassion: Role models compassion for beneficiaries and staff within directorate.

Application Process

Interested candidates are invited to submit their CV with a cover letter detailing their relevant experience and interest in the position. CV’s sent through without a covering letter will not be considered.

Applications should be sent to Kate Gill by 5pm on Friday 21st February 2025.

Candidates wishing to have an informal exploratory conversation before applying can also contact Kate to set up a call with Vinny Smith.

Equal Opportunities

Applications are particularly encouraged from candidates that may previously have, or feel like they have, experienced being excluded from generally advertised roles due to their gender, ethnicity, disability status or sexual orientation.

Safeguarding

Meningitis Research Foundation is committed to safeguarding, and any advertised role will require references, confirmation of your identity and your right to work in the UK. Following receipt of satisfactory references, the successful candidate will be able to start work soon after receiving their offer of employment.

International Project Officer

Animal welfare/Research/Veterinary

permanent, full time

Remote working

£37,684.00 per annum

World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning and hands-on care. The International department is responsible for implementing the charity’s strategy in developing countries and aims to improve the welfare of as many working equids as possible.

We are seeking a project manager to join our International team to manage funds, budgets and accounts and become familiar with the working of local administration and legal requirements relating to partner organisations.  This is not a role that is hands-on with Equids, you will be working with people who rely on them for their livelihoods in the community-based projects that underpin the charity’s presence in lower middle-income countries.

If you are a qualified Veterinarian this would be advantageous but not essential, as the focus of this role is Veterinary and Equid Welfare; ensuring that all practices by anyone associated with the programme are of an acceptable quality in terms of welfare and accepted professional  veterinary standards.  Working with Veterinary specialists you will co-ordinate all veterinary perspective discussions on interventions to address equine welfare across the programme. You will stay informed on current practices, related to Welfare and Veterinary intervention in terms of other organisations and institutions (including other welfare NGOs, Governments, or institutions such as WOAH) and represent World Horse Welfare in meetings, conferences, seminars and consultations concerning equine welfare.

Although UK based you will be required to travel internationally at least four times per year. This role is suitable for remote working, however, there is an expectation for attendance at our head office in Norfolk throughout the year and this will be at your own expense for travel and accommodation.

We offer a generous pension scheme, cash health plan, death in service benefit as well as the bike to work scheme.  Employee sickness pay scheme and a minimum of 31 days holiday including bank/ public holidays and a mandatory shutdown between Christmas and New Year.

World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide. 

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.  

Closing date for applications:  12th February 2025

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

We are looking to recruit someone who will be able to develop and lead a new volunteering programme for Soundabout. This role would suit someone who is project focused, interested in inclusive music making and who champions learning Disabled people with complex support needs.

Ideally, we are looking for someone with volunteer co-ordination experience, who is hard working, proactive, reliable and honest. An eye for detail is important, as is a willingness to work flexibly to respond to the project’s needs. You need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.

The candidate will be responsible for ensuring the development and coordination of a new Soundabout volunteering programme, this includes:

• Research current best practice in with a key focus on equity, diversity, inclusion, and accessibility.

• Work with the Soundabout staff and practitioner teams to identify potential volunteering opportunities.

• Work with CEO to develop a volunteering strategy for Soundabout.

• Design and development of a new volunteer programme at

  Soundabout, including new systems for recruitment, organising opportunities, and monitoring and supporting volunteers. This includes reviewing and updating existing volunteer handbook and related policies with the Operations Manager.

• Recruitment, interview, and induction of new volunteers.

• Tracking and organising volunteer training, DBS check, and other

  safeguarding requirements alongside colleagues.

• Regular liaison with potential and active volunteers.

• Create bespoke plans with volunteers who would like to work

  towards personal goals / aims.

• Ensure progression tracking, tracking of placements, and

  evaluation is undertaken to determine the impact and celebrate

  volunteer achievements.

• Organise virtual and in-person social events, celebratory events,

  and other ways to ensure volunteers feel valued.

• Work with colleagues to look strategically at the incorporation of

  the Emerging / Graduate Emerging Leaders programme within a wider volunteering programme.

Benefits:

• Flexible working

• Home working

• Pension scheme with an employer contribution of 3%

• Employee Assistance Program (Westfield Health Cash Plan) by

  monthly subscription paid by Soundabout - employees claim back the costs of health and wellbeing services such as dental, optical, physiotherapy, osteopathy, have access to a 24/7 virtual GP, and shopping discounts

• 25 days annual leave plus bank holidays (pro-rated for part-time employees)

• Supportive working culture fostering a good work/life balance

• Enhanced Sick Pay

• Enhanced Maternity Pay

Person specification

Must Have:

• Experience of volunteering either as a volunteer or in the co- ordination of volunteering opportunities.

• Project work experience including administrative skills, problem solving skills, using your own initiative and planning tasks (whether paid or unpaid).

• Excellent IT skills and experience of using Office 365 and willingness and ability to quickly pick up skills in using our other IT systems such as Salesforce, WordPress, Enthuse, Mail Chimp.

• Events planning and organisation experience.

• Flexibility in your approach to the work, to adapt to what the

  project needs are within your paid hours.

• A friendly, professional, and able communicator, who feels

  comfortable talking to a wide variety of people, in-person, by

  email, phone and through social media.

• Someone who sets themselves a high standard in the quality of

  their work and who has a willingness to learn from others.

• An ability and willingness to be an excellent champion for

  Soundabout who is prepared to get involved in our events and

  campaigns.

• Someone who has a strong commitment to safeguarding, equity,

  diversity, inclusion, and belonging across all aspects of

  Soundabout.

• Experience of using Zoom and of administrating Zoom calls.

• Availability to work on a Tuesday morning (other times are flexible)

• Has a workspace that they can use at home and a reliable internet

  connection.

• A willingness to travel to and support volunteering events.

• Right to work in the UK

Nice to Have:

• Experience of developing volunteering opportunities / programmes and volunteer management.

• Experience of being in musical environments

• Knowledge and/or experience of working with learning Disabled

  people and their families

• Salesforce experience

• An awareness of Makaton and interest in learning and using signs.

  Note: This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.

Please refer to our Volunteer Co-ordinator pack for more information. Please also complete the anonymous Equal Opportunities Form.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re seeking a well-organised coordinator to join our growing support services team and help us reach more people living with secondary (metastatic) breast cancer. You will coordinate the successful delivery of face to face and online services providing information and emotional support in the UK.

You’ll work as part of a team based across the UK and arrange delivery of services in the East of England, playing a key role in increasing our reach and uptake. 

You’ll liaise with venues, expert speakers and support our team of dedicated qualified sessional therapists, as well as providing technical support for the running of monthly online services. And you’ll build productive relationships with healthcare professionals and other stakeholders to promote our services and increase their reach and uptake.

About you

We’re looking for someone with experience of developing and delivering information and support services, preferably in a health or charity environment. You’ll understand the challenges for people living with illness or complex health or social needs and be keen to use your excellent organisation and time management skills to juggle a busy workload.

You’ll enjoy working collaboratively and managing relationships with a range of stakeholders. A great team player, you’ll be flexible and able to travel and work outside normal office hours, including regular overnight stays. Above all, you’ll relish the opportunity to deliver our ambition to provide support for anyone living with secondary breast cancer who needs us, by making our services more widely available and accessible.

Job description and benefits

Please download the job description and our attractive benefits package. 

Home working

This role is primarily home based with travel expected across the east of England and occasional travel to London and/or other parts of the UK.

When applying

We hope you choose to apply for this role.

Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Monday 17 February 2025 at 09:00am

Interview date

Week commencing 24 February 2025

Job overview

We're looking for a Philanthropy and Partnerships Manager (Maternity Cover) with experience in major gifts, legacies and grants fundraising. This role is offered at 22.5 hours per week (0.6FTE) for 12 months.

With a strong track record of cultivating and securing major gifts, you’ll play a key role in project managing our next capital funding appeal to support victims of stroke and other neurological conditions, engaging and motivating multiple internal and external stakeholders to ensure key milestones are met. 

You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective relationships with major donors and grant makers.

This role offers a fantastic mix of strategy and delivery, working closely with the Head of Charity and Head of Fundraising & Communications to steward existing supporters and encourage new donors to make long-term, sustainable and significant gifts to support Southmead Hospital Charity’s major funding priorities.

If you're interested in this opportunity and would like to know more about the role, we'd love to hear from you. 

Main duties of the job

You will lead the Charity’s Philanthropy and Partnerships work with responsibility for delivering the Charity’s fundraising through major gifts, legacies and grants fundraising. Working within our small Partnerships Team to develop relationships across a range of audiences and working closely with the Charity Director and Head of Fundraising, you will have responsibility for securing six-figure gifts from philanthropic individuals and organisations to benefit patients and the incredible staff who look after them.

Key responsibilities will include cultivating deep relationships with both significant Charity donors and senior clinical colleagues in the Trust, detailed research on High-Net-Worth Individuals, writing complex proposals for support, facilitating cultivation events and working closely with the Charity Director and Head of Fundraising and Communications to agree defined projects that require internal commitment and substantial financial support. You also be responsible for managing our legacy pipeline and work closely with our Legacy Link Consultant to deliver efficient and effective estate administration.

You will need comprehensive knowledge of fundraising and considerable networking skills with the ability to identify influential contacts both internally and externally. You must be able to visit high-net-worth individuals, create high-quality grant proposals, manage complex legal estate administration and lift the profile of the Charity.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead.  We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

General

• In consultation with the Charity Director and Head of Fundraising and Communications, develop and lead a strategy for major gifts and legacies.
• Work to agreed financial targets and KPIs across existing income streams.
• To lead on the development of major gifts, legacy and grants fundraising. To continually research, cultivate and develop strong relationships with these prospects.
• Support the Director and Head of Fundraising to ensure that a donor-centric approach is at the core of all activity and that high standards are developed and maintained throughout the Charity team.
• Provide the Director, Head of Fundraising and Communications and all team colleagues with detailed updates through regular team reports.
• Ensure that all cash handling, banking, donor acknowledgement and receipts are kept in accordance with charity best practice.
• Keep up to date on all new governance regulations issued by the Charity Commission, Fundraising Regulator and Information Commissioner’s Office.
• Maintain and develop relationships with key stakeholders.

Major Donors

• Lead on planning and delivery of a programme of philanthropic support from major gifts.
• Write detailed case for supports and proposals to encourage major gifts from our current donor pool and new prospects.
• Plan, organise and develop cultivation events to lift the Charity’s profile with major donors.
• Analyse and segment existing major donors to deliver appropriate, quality personalised tiered stewardship which deepens relationships and increases loyalty and value.

Legacy fundraising

• Lead on planning and delivery of a strategic legacy programme.
• Manage relationships between prospective legators, family members and their legal representatives as appropriate.
• Keep accurate, up to date records on legacy pledges and steward relationships appropriately.
• Ensure all legacies are acknowledged appropriately and estate queries dealt with in a timely manner by the Philanthropy and Partnerships Officer.

Grants fundraising

• Lead on planning and delivery of a strategic grants programme from charitable trusts and foundations.
• Plan, organise, research, analyse and submit comprehensive and high-quality applications to grant giving trusts and foundations.
• Ensure that funders receive reports of activities on time and with the required information to ensure regular stage payments where appropriate.

Other

• Adhere at all times to the Charity’s policies and procedures.
• Ensure the effective and efficient use of the Charity’s resources.
• Ensure that all duties are carried out to the highest professional standard.
• Be aware of the responsibilities with regard to Health and Safety.
• To be responsible for managing delegated budgets linked to individual projects.
• Manage staff involved in specific events and projects which will include volunteers and external agencies.
• Ensure that all data is handled confidentially and is compliant with the Data Protection Act, especially with regard to records of donors and volunteers.
• Will have to meet and work with members of the public at fundraising events.
• Will have to work from other locations as and when necessary.
• Will have to work some evenings and weekends as and when necessary (time off in lieu agreed).

Person specification

Work Experience

Essential criteria

• Education to degree level or equivalent.
• Evidence of continuous professional development.
• Experience and a proven track record of fundraising/sales, developing strategies and robust planning including achieving ambitious targets and delivering successful campaigns.
• Knowledge and experience of fundraising management disciplines, in particular those employed in major donor, legacy and trust and foundation fundraising. Alternatively, in-depth experience of a relationship/sales role securing significant income

Please feel free to visit our Southmead Hospital Charity website and contact details to find out more about us.

The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity that delivers a wide range of services including community development and assistive equipment services to people in Bristol who are Deaf, hard of hearing or deafened. As our mission statement says, we are working toward creating a Bristol “where everyone can participate in all aspects of life in the city, whatever their level of hearing”.

CfD challenges the prejudice and barriers that Deaf and hard of hearing people face in their daily lives. We are developing exciting new plans for activities that will contribute to our aims and promote equality for all deaf people. 

CfD is seeking a Manager to run our Equipment Service, contribute to projects and support our CEO as we move forward with our new plans. The post-holder will be based at the Vassall Centre, Gill Ave, Fishponds, Bristol, BS16 2QQ.

This is an exciting opportunity to help CfD grow. You will manage our Equipment Service for Deaf and hard of hearing people, with a focus on developing the scope and reach of the service. You will also contribute to a portfolio of projects and support the CEO by managing staff and leading on areas of work such as HR and Health and Safety. We welcome applications from people who have experience of working with or supporting deaf people and those with management, administrative and marketing experience who would like to use these skills in a new area.

Summary of duties:

Equipment Service

The Manager will oversee the running of the Equipment Service, managing the two Equipment Officers and the two CfD Administrators, as well as being responsible for the Resource Room. You will also be responsible for the marketing of the Equipment Service, developing the existing marketing strategy and implementing your new approach. This part of your role will take 20 hours a week.

The Manager will also be responsible for developing the Equipment Service so that we reach more people, make more use of Bluetooth technology and offer more support to existing clients. This part of your role will take 7 hours a week.

The role may develop to include spending some time as an Equipment Officer, visiting clients, making assessments and providing equipment to clients. Training will be provided for this part of the role.

These parts of the role are core. All candidates will be asked to carry out these duties.

Additional hours are also available to:

1. Work an additional 3 hours a week developing the Equipment Service

2. Work with other CfD staff to develop and run projects and support the CfD CEO. This work will be up to an additional day a week (7.5 hours a week)

Current projects include:

· Developing new ways of supporting Deaf and hard of hearing people, with an emphasis on setting up “Living with Hearing Loss“ workshops and peer support groups for hard of hearing people.

· South Gloucestershire project – bringing Deaf and hard of hearing people together through monthly sessions with a focus on wellbeing.

· Community Development projects – these seek to build resilience, bring people together, and to make connections to their communities.

Support Role

You will support our CEO, Justin Smith, by dealing with queries from staff, deputising at some meetings and leading on HR matters, Health and Safety and GDPR.

This will be an exciting and challenging role. You will be busy, but you will be able to make a real contribution to CfD and to the lives of Deaf and hard of hearing people in Bristol and the surrounding counties.

Does this sound like you?

The main responsibilities are to:

Equipment Service

1. Manage, maintain, and improve the Equipment Service.

2. Line-manage the two Equipment Officers and the two CfD Administrators.

3. Develop and implement the current marketing strategy for the Equipment Service, including use of social media, the CfD website, outreach work and presentations.

4. Produce equipment service reports for the CfD Trustees and Bristol City Council in a timely manner and to a professional standard.

5. Work with the CfD Communications and Engagement Officer to develop the Equipment Service Newsletter so it becomes a CfD newsletter of interest to deaf people throughout Bristol and the surrounding counties.

6. Improve the Equipment Service website so that it becomes a resource for clients and professionals.

Projects

Tasks will include some of the following:

1. Manage contracts and support staff to manage their budgets across a number of projects.

2. Lead on using our database to produce high quality statistics on our work.

3. Support staff to ensure that CfD produces reports for funders to meet the required deadlines.

4. Contribute to a number of projects, including developing new ways of supporting hard of hearing people to adjust to hearing loss and to find effective strategies for meeting the challenges that hard of hearing people face in Bristol.

CEO Support

Tasks will include some of the following:

1. Lead on HR, Health and Safety, Risk Management, GDPR compliance and good practice.

2. Deputise for the CEO at selected meetings and events, and to develop and maintain relationships with key external partners and agencies.

3. Work with the CEO to cost and implement new initiatives and service delivery opportunities.

General

1. Attend conferences, training and other staff development opportunities. 

2. Develop an agreed personal training plan and carry this out using internal and external training as required.

3. Adhere to and promote CfD’s policies and standards, especially the Equal Opportunities, Data Protection, Safeguarding, Health and Safety and Communication policies.

4. Act as an ambassador for CfD; promoting a positive and professional image and attitude at all times.

5. Support the CEO and other CfD staff in achieving the aims of CfD and carry out such other relevant duties as may be agreed.

6. Support CfD to find funding for new projects involving Deaf and Hard of Hearing people.

7. Coordinate and manage own Access to Work support (if needed).

Terms and conditions:

1. This is a part/full-time position of 27- 37.5 hours a week.  CfD’s core hours are 10am – 4pm. Occasional evening and weekend work may be required. Applications are welcome from candidates who wish to work for any number of hours between 27 and 37.5 (full-time). Part-time hours may be split across 4 or 5 days.

2. This is a permanent post, subject to availability of funding. Equipment Service funding from Bristol City Council is renewed every 3 years subject to CfD winning a competitive tender.  The current service contract will run to the end of March 2026.

3. Salary £27,500 - £31,000 a year pro rata.

Note:

The final interpretation of this job description rests with the CEO in consultation with the Board of Trustees and the jobholder. The job description will be reviewed in the course of supervision meetings and any amendments will be negotiated with the jobholder. The jobholder is also expected to share in other CfD activities as time permits and by agreement with the CEO.

 Essential skills, abilities and knowledge:

· Educated to A-Level standard, including Maths and English GCSEs.

· Knowledge and understanding of the voluntary sector and sympathy with the objectives of CfD.

· Able to deal with telephone calls and queries (through interpreter if required) in a pleasant manner.

· Some knowledge of specialist equipment for Deaf and hard of hearing people.

· Experience of producing reports.

· Experience of collating and inputting data onto databases and extracting information for monitoring (CfD uses a CRM system called “Charitylog”. Training will be provided for this system).

· Experience of delivering projects or services in a timely manner and to budget.

· Able to use Microsoft office to a high level, including Word and Excel.

· Ability to monitor budgets and use Excel to check and prepare budgets.

· Ability to write clear and concise documents suitable for a range of audiences, including professionals and service-users.

· Understanding of the importance of evaluating a service.

· Ability to deliver presentations to small and medium-sized audiences in an engaging manner.

· Ability to form positive working relationships with other professionals.

Desirable skills, abilities and knowledge:

· A marketing qualification or experience of marketing a service.

· Experience of working with Deaf and/or hard of hearing people.

· Ability to communicate in British Sign Language (training can be provided).

· Experience of working closely with service users and explaining complex issues clearly.

· Understanding of the social model of disability.

· Experience of using social media and writing content for websites.

· Experience of managing staff.

Things we expect all staff to support us with:

· Actively seek out opportunities for development and income generation.

· Read, understand and follow CfD’s policies and procedures.

· Stay up to date with key developments in your specialist area.

· Be willing to occasionally work evenings and weekends.

· Participate in team-meetings and development days.

· Be willing to travel across Bristol and occasionally further afield.

· Represent CfD at local, regional and national meetings and events.

In return, you will receive:

• Competitive pay and holiday allowance

o  25 days a year plus Bank Holidays pro rata per year

• Employee pension contributions

• A flexible working policy

o Our core hours are 10:00 until 16:00 Monday to Friday

• The opportunity to be part of a committed, skilled and supportive team

• Support to develop your skills further

Equipment Service – Further Information:

The aim of the Equipment Service is to make sure that clients get the equipment they need and are confident in using it.  We support clients to be independent by helping to remove some of the barriers they face because of their hearing loss.

The Deaf Equipment Service is contracted to CfD by Bristol City Council. CfD has run the Equipment Service for Deaf and hard of hearing people for over 10 years. Our Equipment Officers make pre-arranged visits to the homes of Deaf, deafblind and hard of hearing people within the city of Bristol. We carry out assessments to find out what clients need and then supply the equipment (usually free of charge), provide training so clients know how to use it and support clients if they need repairs or replacement equipment. Every year we work with around 400 clients. The equipment we supply includes TV listening devices, flashing doorbells, amplified telephones and personal listeners. We are developing an outreach programme to try and reach as many deaf people in Bristol as we can.

As the Manager of the Equipment Service, your main tasks will be:

1. Manage, maintain, and improve the Equipment Service to make sure all KPIs are met.

2. Manage the Equipment Service budget and make sure all activities are delivered within budget.

3. Manage the two part-time Equipment Officers and the two CfD Administrators, including conducting supervisions, and chairing team meetings.

4. Develop and implement the marketing strategy for the Equipment Service so that the service expands to meet our new targets.

5. Support the administrators to monitor the Equipment Service email inbox, responding promptly to all customer related queries. 

6. Keep records using CfD’s Charitylog database, electronic files and some paper records.

7. Produce regular reports and statistics on work done.

8. Develop the Equipment Service by:

a. Exploring how workshops on hearing loss can be used to support hard of hearing people.

b. Developing peer-support as a way of promoting the wellbeing of hard of hearing people.

9. Review and improve the administrative systems e.g. electronic and paper filing systems, data collection, record management.  

10. Greet visitors to the resource centre and provide demonstrations of a selection of assistive technology.

11. Work with the Equipment Service Team to provide content for the organisation’s website and social media presence relevant to the Equipment Service, including the sharing of stories and information.

12. Lead on reviewing and improving the Equipment Service website.

We are looking for an enthusiastic and experienced events specialist with a genuine passion for fundraising to join our Fundraising Events Team to help us create and deliver memorable experiences for our donors. 

The Fundraising Events Team is a passionate team of specialists responsible for creating and delivering a combination of income generating and engagement events. We generate valuable funds through a portfolio of fundraising dinners, golf days, a clay shoot and other events; and deliver a range of engagement opportunities for the Philanthropy & Major Giving and Corporate Partnership teams to attract, retain and thank our supporters. The Fundraising Events team plays a significant role in supporting income generation across the wider Fundraising Team.

What you will be working on? 

As an events manager, you will be responsible for the delivery of an annual portfolio of events that inspire, motivate, and develop support for the charity. You will be responsible for ensuring high quality stewardship opportunities and maximising income potential from fundraising activities.

You will collaborate closely with colleagues across the Corporate Partnerships and Philanthropy & Major Gifts teams to ensure we are delivering great experiences for our supporters.

Your key accountabilities include:

• Project managing and delivering events from conception through to completion, ensuring events achieve the agreed KPIs and ROI.
• Leading on all details of the event production (including guest and supplier management, production of printed materials, briefings, sourcing and managing of prizes for fundraising events, supplier liaison etc)
• Responsible for budget management and accountable for achieving financial targets of agreed events.
• Develop relationships with key event suppliers and manage partnerships, including fundraising committees, to achieve the best possible outcomes for the charity.
• Work as an active member of the Fundraising Events team, feeding into wider team plans and working across the Fundraising team to deliver joint projects.

We’re looking for someone with

• Demonstrable experience of delivering and managing successful fundraising or profit-making events. 
• Experience of budget setting, budget management and delivering an efficient return on investment.
• Ability to create and deliver operational plans, with an eye on the bigger picture, as well as operational detail. 
• Experience of successfully working to deadlines and targets. 
• Outstanding communication and interpersonal skills to engage with stakeholders both internally and externally.  

• Experience of working with a customer relationship management (CRM) database.
• Outstanding communication and interpersonal skills to engage with stakeholders both internally and externally.
• Knowledge or Experience in donor stewardship, dealing with a range of different charity supporters.
• Knowledge or Experience in dealing with external suppliers with the ability to negotiate well.
• Excellent administrative and organisational skills, presentation and report writing skills.

Due to the nature of the role, you will be flexible with regular travel, evening work and occasional overnight stays within the UK.

We offer excellent staff benefits including a generous pension contribution, flexible working, Heath care cash plan, life assurance, attractive holiday package, ongoing training, and an employee assistance programme.

A full job description can be viewed below.

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is: 9th February – Midnight  

1st Interviews will take place on WC: 17 February - to be held virtually via Teams.

2nd Interviews will take place on WC: 24th – Venue to be confirmed.

 If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g., DBS/PVG or similar), including references covering any gaps in education/employment, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance payable on top of the pay rate for staff member having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 (pro rata) per annum.