Product Marketing Manager Jobs

Job Title:                  Senior Individual Giving Officer 

Reporting To:             Senior Individual Giving and Legacy  Manager 

Salary:                       £37,500 per annum

Contract Type:        Full- time, Permanent.

About The Felix Project

The Felix Project is London’s leading food redistribution charity, dedicated to ensuring good food is never wasted and no one goes hungry. Last year, our nearly 180 staff and over 15,000 volunteers collected 32 million meals of surplus food, distributing it to Londoners in need through a network of over 1,100 community organisations, charities, and schools.

In London, one in five households with children lack reliable access to nutritious food, while the UK wastes 20 tonnes of food per second. The cost of living in London has risen by 24% in the last three years, and food prices continue to climb. About 14% of working families have turned to food support services for the first time in the past year, and 100,000 London families have less than £3 a day for food.

Our work has never been more needed, and demand continues to grow: we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. The East London depot has a kitchen producing up to 5,000 meals per day from surplus food. A new 'Multibank' in Ealing distributes non-food essentials.

Purpose of the Job

As the Senior Individual Giving Officer, you will support the Senior Individual Giving and Legacies Manager developing our individual giving programmes, including acquisition through face to face and digital marketing, creation of DRTV and innovate within the space. You will confidently be mapping and delivering supporter journey and retention programmes. You will help develop existing and new propositions, products, audiences, channels and technology and help deliver creative supporter journeys that build long-term loyalty and value.

Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

Main Purpose: To support the Café and Kitchen Manager in day to day running of the CareTrade’s Café Traineeship Programme at the Southwark Resource Centre, SE17 providing hands on work-based training to autistic jobseekers interested in catering and hospitality careers

This post is based on a full-time salary of £28,000 per annum. Holiday is based on annual leave of 5 weeks plus bank holidays

Reporting to: Café and Kitchen Manager

Line Management responsibility: Café Assistant and between 3 and 4 Trainee Café Assistants (at any one time)

Working with: Southwark Resource Centre Management, Café and Kitchen Manager, Larcom Kitchen Chef, CareTrade Head of Education, TAP Project Coordinator, Administrator and CEO, Café Assistant, Trainee Café Assistants

Place of work: Southwark Resource Centre, Hithard Court, 10 Bradenham Close, SE17 2 QB and CareTrade’s Office, Larcom House, 9 Larcom Street, SE17 1RT

Core Responsibilities:

1. Supervising CareTrade Café throughout the school year (including half terms)

2. To work with the Café and Kitchen Manager to write and prepare training materials for the Trainee Café Assistants

3. Oversee the training of the Trainee Café Assistants (young people with autism) during work placement

4. Monitor the progress of Trainees and write end of placement reports

5. Line Manage the Café Assistant and the Trainee Café Assistants and report to Café and Kitchen Manager

6. To work closely with the Southwark Resource Manager and CareTrade to develop marketing materials and promotions for the Café and Community involvement

7. Responsible for opening and locking up the café and cashing up

8. Prepare coffee and food including: baking cakes, making sandwiches, salads, cooking hot meals.

9. Restock/refill items as necessary and list items that need ordering from suppliers.

10. Check stock in fridge for out of date products and dispose of as necessary.

11. Customer service including taking orders, serving customers and cash handling.

12. Maintain coffee machine including set up, cleaning and refilling with beans.

13. Ensure daily cash up form is filled in and money is in safe.

14. Ensure café is ready for customers on opening.

15. Create a welcoming and professional environment.

16. To help raise awareness of autism amongst customers.

17. To keep the café clean and ensure a high standard of hygiene.

18. To ensure food safety guidelines and laws are adhered to.

19. To ensure a Healthy and Safe working environment for self, staff, trainees and customers.

General Responsibilities:

1. To attend all staff meetings and participate in staff development as required.

2. Promote a positive image of autism, the Project, Southwark Resource Centre, Project partners and CareTrade.

3. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining good relationships with outside agencies and the general public in order to promote the charity and win increased support for its work

4. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining harmonious inter-personal relationships. Ensure that your conduct within and outside of your work place does not conflict with professional expectations.

5. Ensure an awareness and observation of Fire and Health and Safety Regulations at the work place.

6. Ensure the respect, dignity and rights to privacy of both students and staff as far as possible.

7. Work within all CareTrade and Southwark Resource Centre policies and procedures, in particular Health & Safety, Equal Opportunities, Confidentiality and Data Protection.

8. Carry out any duties as are within the scope, spirit and purpose of the job and the title of the post, as required by your Line Manager.

The job description reflects the present requirements of the post. You will be expected to carry out other activities that are within the scope of the role.

We are committed to safeguarding and promoting the welfare of all young people who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check prior to starting.

Confidentiality: All staff are required to maintain confidentiality for all areas of the CareTrade Charitable Trust, partner organisations, its staff, and its work. The nature of the work entrusts people with confidential information about clients/service users, their families and staff within CareTrade and partner organisations. Any breach of this confidentiality will constitute gross misconduct. 

We are committed to safeguarding and promoting the welfare of all young people and adults who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check (formerly CRB check) prior to starting.

Applications are sought from all suitably qualified sections of the community.

Job Types: Full-time

Pay: £28,000.00 per year

Work Location: In person

Application deadline: 24/11/2024

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

B1 £24,050.09 to B3 £25,379.21

Review Date

10/11/2024

As the Digital Data Officer reporting into the Digital Data Manager, you will play a crucial role in managing and leveraging data within the Income Generation team. This position involves overseeing the collection, storage and analysis of data to support strategic decisions and improve operational efficiency. The officer ensures data integrity and compliance with relevant regulations, while also identifying opportunities for digital innovation.

Collaborating with various teams, the Digital Data Officer supports, develops and implements data-driven solutions that enhance the charity's impact. Supporting all areas of fundraising but with a specific focus on individual giving and lottery you will produce meaningful information, analysis reports and training that contributes to the effectiveness of St Giles Hospice Fundraising activities.

You will also play an important part in ensuring data input, usage and training on the income generation database is up to date and lead on data extraction. You will ensure all data work is done in line with relevant processes procedures and legislation. A good understanding of data protection and its relation to fundraising and marketing will be key.

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

About Us

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Retail Assistant to join our team in our first flagship shop, the Boat House, on a full time, permanent basis for 36 hours per week. 

The Benefits

• Salary of £24,617 per annum (full time equivalent- £13.15/hour) depending on experience. 
• 26 days' annual leave (pro rata) plus public holidays
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Offices in a beautiful location

This is a fantastic opportunity for an enthusiastic, customer-focused individual looking for a role in a stunning location with our flourishing organisation.

You’ll play a key role in driving our retail ambitions whilst forging a rewarding career, all within our first flagship store amidst the peaceful and historic backdrop of Hyde Park.

Found beside the Serpentine lake, our Boat House shop offers a wide range of sustainable, high quality products and product ranges with a modern twist. From keepsakes to outdoor accessories, we are proud of our ethically sourced ranges and products from UK manufacturers, the majority of which are recyclable or have re-purposed elements.

We’ll provide you with excellent initial training when you join our welcoming and dedicated team, not to mention all the support you need to get you started.

The Role

As a Retail Assistant, you will support our retail operations, primarily at the Boat House in Hyde Park and potentially progressing to other outlets.

Supporting the Retail Manager and Supervisor, you will help to meet sales targets, provide excellent customer service and ensure exemplary visual merchandising and housekeeping standards.

You will also process deliveries, fulfil eCommerce orders, support the management of team rotas and create opportunities for upselling, encouraging donations.

Please note, this role will involve lifting and manoeuvring stock.

About You

To be considered as a Retail Assistant, you will need:

• Excellent customer service standards
• Excellent time keeping skills
• A good level of numeracy

Other organisations may call this role Retail Customer Assistant, Shop Assistant, Store Assistant, Retail Sales Assistant, or Customer Service Assistant.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Retail Assistant, please apply via the button shown. Successful candidates will be appointed on merit.

Key working relationships:

• Internal contacts: Insight and CRM, Supporter Care, Brand, Digital, Income Processing.
• External contacts: Creative services agency, freelance copywriters, professional fundraising agencies including telemarketing, media agencies, printers and postage suppliers, response handling agencies.

Job Purpose:

To project manage a range of Individual Giving campaigns mainly within the Acquisition team, supporting in other areas as required.

Key Responsibilities:

Individual Giving

• To coordinate the day to day running of individual giving campaigns; including campaign planning, overseeing creative development, liaising with key stakeholders, co-ordinating print and production, monitoring and analysing results and feeding back to agencies.
• To assist with the analysis, evaluation and reporting of campaigns, drawing conclusions and making recommendations for future activity.
• To oversee the invoicing process and campaign income and expenditure.
• To undertake research about Barnardo's work with children for marketing projects and campaigns.
• To assist in the selection and sign off of data for all direct marketing campaigns managed.
• To assist with planning of yearly marketing plans & strategy.

Managing internal and external relationships:

• To ensure that activities carried out by third party agencies support our overall fundraising objectives, complement and support Barnardo's key messages and brand requirements.
• To develop and maintain relationships with key Individual Giving stakeholders both internally and externally.

General Responsibilities:

• To contribute to team meetings and organisational priorities.
• To be proactive in keeping up to date with industry trends and changes.
• To support diversity and equality of opportunity in the workplace.
   

Key Activities:

The post holder will be responsible for working on a range of individual giving campaigns from start to finish, including developing briefs, contacting and coordinating with suppliers, analysing results and making recommendations. This will include campaigns across a range of products and channels, including Dialogue (Face to Face), Telephone, Direct Mail, Direct Response TV and Digital activity. Allocation of campaigns across the team is reviewed regularly to ensure that campaign executives have the opportunity to manage a variety of campaigns and develop their skillset.

Location- This is a hybrid role, the hub location will depend on where the candidate lives. Will be required to travel to London.

This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

Pre-employment checks will be required for the role.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Job Purpose

We have an opportunity to fill a brand-new role within our charity for our new perinatal project supporting the partners of birthing parents.

We are looking for an outreach worker, to work alongside colleagues in the Perinatal Mental Health Service team at West London NHS Trust to:

• Identify and provide support for adult non-birthing parents, where the birthing parent is open to WLNT PMHS.
• Provide individual assessments, peer support groups and signposting to partners.
• Promote the mental health and well-being of partners/significant others.
• Provide information to partners/significant others on how they can support the mental health and well-being of the birthing parent and other members of their family e.g. other children.

Key Responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the HFEH Mind Service Manager.
• Work with the West London NHS Trust Perinatal Mental Health team to promote the Perinatal Support for Partners service and create marketing materials.
• To manage the service inbox which may contain enquiries from referrers.
• To identify partners of the birthing parents and inform them of the service.
• To conduct assessments with said partners.
• Signpost to other relevant services, taking into account the partners’ holistic needs.
• Develop a resource collecting local referral and signposting opportunities relevant to the service user group.
• Keep up to date about current best practices and legislation within mental health, as well as within the field of perinatal mental health.
• Provide updates and feedback to the broader HFEH Mind team and West London NHS Trust Perinatal Mental Health Service team.
• To record details of all client referrals and contacts to ensure client information is kept up to date.
• Record the results of outcome assessments and satisfaction surveys on the database.
• Ensure you comply with safeguarding, suicide prevention, self-harm and GDPR regulations/practice.

You will have:

• Experience of working within the NHS or with the NHS.
• Experience of perinatal mental health.
• Experience of developing and delivering new services.
• Experience working in an agile working environment and being able to demonstrate a commitment to improving processes.
• Demonstrable commitment to collaboration and team working.
• Empathy with and understanding of the mental health sector.

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Salary - Circa £30k per annum, pro rata if part time

Full-Time / Part-time - 30 hours per week minimum (flexible)

Application Deadline - Sunday, October 27, 2024

Interview Date - Nov-04, 2024

About our Fundraising team:

See the difference you can make. Every day.

We’re small enough to be a close-knit team where you can see the difference your ideas make to the care, we give every day. Yet, big and ambitious enough for you to grow and explore new campaigns, initiatives, and techniques.

As a team we will support you to grow and learn in your role with training, development opportunities and fantastic wellness benefits.

About the role:

We have an exciting opportunity for a Legacy Officer to join our Legacies team. This is the ideal role for someone looking to gain more experience in legacy fundraising, and for someone who wants to make a difference to our communities when time matters most.

You will help deliver the legacy fundraising programme with the aim of securing and retaining legacy pledges, and ultimately growing income from this vital source of support.

A large part of the role will also be focused on the stewardship of existing pledgers, considerers and enquirers.  You will be comfortable engaging with the public, handling enquiries, and keeping our supporters engaged with and updated on our work.

You will also work closely with the Legacy Lead to develop marketing campaigns, legacy materials, and to support other promotional activities and the wider Legacy team

About you:

Empathy and listening skills come naturally to you. You will be pro-active and have good attention to detail, excellent communication skills, as well as some working knowledge of databases.

You may have previous experience working in a fundraising environment, in relationship management/direct marketing or in a customer service related role.

If you are a friendly team-orientated person who shares our values, and you’re looking for a new role in a supportive and inclusive environment, we’d love to hear from you!

As well as our competitive salary package and the opportunity of joining organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• subsidised meals at our on-site restaurant
• access to Blue Light Card discount card
• access to our Group Pension Scheme
• educational and professional development opportunities (we have an on-site Education Team)
• free on-site parking
• tranquil Hospice grounds
• Employee Assistance Programme
• wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

Discover the difference you can be.

About us

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. We need to raise over £10million a year to provide our free palliative and end of life care services and our fundraising team are crucial to achieving this.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Breast Cancer Now are excited to recruit the new role of fundraising compliance officer to support its growing fundraising ambitions. As our fundraising compliance officer, you will play an essential role in ensuring our fundraising and marketing activities meet the highest standards in an ever-changing regulatory landscape, to mitigate potential risks for the charity and to maintain the trust of our supporters.

The varied role will work collaboratively with fundraising colleagues from across the charity. No day will feel the same, as you provide expert advice and assurance on a diverse range of fundraising products and marketing communications, this includes TV ads, prize competitions, social lotteries, and direct marketing campaigns. The role will work closely with individual giving team and our professional fundraising agencies to assure we are meeting our compliance commitments.

The successful candidate will also support the compliance team as it continues to develop the culture and maturity in fundraising compliance across the charity, with continuous improvement to our training, resources, process, communication and reporting.  

About you

The successful candidate will possess a blend of technical knowledge, analytical skills, interpersonal abilities and a keen eye for detail to ensure adherence to regulations and internal policies.

The ideal candidate will have some prior understanding of charity fundraising and the needs of working in an assurance role, but training can be provided.  Prior knowledge some data protection legislation and fundraising regulations would also be beneficial, such as the data protection act, fundraising code of practice, CAP code, gambling commission code, and HMRC gift aid rules. You will also be self-motivated and have an eagerness to learn and develop in line with the ever-changing regulatory landscape and the charities needs and goals.  

Ideal attributes of a candidate include an analytical mind, with the ability to review information, ask questions and make informed decisions to support the charity to meet its objectives, whilst also mitigating unnecessary risk.

You will be an approachable, confident and clear communicator, that can adapt your communication stye to a verity of audiences in order to convey complex information in a clear and understandable manner, that is both educational and builds productive relationships with colleagues.

Excellent organisation and IT skills are also essential tools of a potential candidate, as the role will require effective task prioritisation to manage an active schedule, record management of compliance registers and folders, plus the analysis and production of detailed guidance procedures and reports.  

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home. Occasional travel will also be required for the role.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact The Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Tuesday 5 November 2024

Interview date Monday 11 November 2024

Role Overview:

The Talent Set is proud to be working with a great charity as they search for an Individual Giving Manager to support them for an initial 3-month opportunity.

The Individual Giving manager will develop, grow, and manage the organisation’s supporter recruitment program through regular giving, lottery, cash, and payroll giving. They will plan and optimise activity to attract and retain supporters, using data to test and launch new products and propositions.

Key Responsibilities:

• Develop, grow, and manage the charity’s supporter recruitment program through regular giving, lottery, cash, and payroll giving.
• Plan and optimise activity in line with the Supporter Giving, Legacies and wider Fundraising strategy.
• Use supporter insight to test and launch new products and propositions to attract and recruit new supporters.
• Develop engaging content to retain, nurture, and encourage repeat giving.
• Drive successful acquisition strategies and deliver campaigns across cash, regular giving, and lottery income streams, predominantly through paid digital activity.
• Create and test new individual giving propositions and products.
• Develop engaging welcome journeys for all new supporters.
• Work across other teams to develop a conversion strategy that increases engagement, income, and Lifetime Value.
• Manage the Give As You Earn portfolio.
• Manage external suppliers, including the digital marketing agency.
• Ensure campaigns are delivered within budget and deliver against KPIs.
• Monthly finance reporting against income and expenditure.
• Create a test and learn strategy across all activity.
• Develop strong internal relationships with colleagues.
• Continuous horizon scanning across the sector to spot trends and opportunities.

Person Specification:

• Digital fundraising, specifically paid social
• Strong project management
• Exceptional communication skills
• Budget management and reporting
• Strong relationship development
• Decision making based on evidence
• Understanding of Fundraising regulations
• IT literacy with working knowledge of Microsoft Office, CRMs, and digital fundraising platforms
• Experience in Direct Marketing across online and offline channels
• Experience in supporting the development of acquisition strategies
• Experience in campaign planning and management
• Experience in data selection, analysis, and interpretation
• Demonstratable budget management
• Ability to deliver high-performing campaigns under pressure and to tight deadlines
• Experience in reviewing month-on-month analysis of activity to improve and optimise products
• Experience in improving supporter journeys and user experience
• Experience in supporter communications for stewardship

What’s on Offer:

• An initial 3-month role with the potential for extension.
• Flexible working pattern with hybrid and remote options considered.
• An extremely competitive day rate of £175 per-day PAYE + daily holiday (Inside IR35).
•  

Note: Whilst we do our best to get back to every application, due to the volume of interest this is not always possible.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Location: Hybrid - linked to one of our offices in London, Birmingham or based in NI, Scotland or Wales

Directorate: Delivery and Investment

Who We Are 

UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.

UnLtd’s vision is a future where enterprising people are transforming our world for good.  To enable this, we are committed to developing an eco-system of support to make it easier for those who need help to find it. 

UnLtd values diversity and is committed to inclusion and understanding intersectionality. These are more than just buzz words for us. They’re principles guiding how we build our teams, support leaders, empower social entrepreneurs and create an organisation that’s the right fit for every person. 

To support an inclusive environment where employees feel empowered to share their lived experiences and ideas, we have embedded an equity and inclusion group within UnLtd giving us a wide range of different perspectives in our work to help us see what is most needed in society.  We are particularly keen to hear from those who identify as Black, Asian or Minority Ethnic, LGBTQIA, people who are disabled, those with learning differences, those with caring responsibilities, from a less advantaged socioeconomic background as well as any other under-represented group in our workforce.  

About the Role

Over the past 7 years, UnLtd have developed and built an investment offer for social purpose organisations. This has included the development and full deployment of two investment funds - UnLtd Impact Fund, and the Thrive Fund. We launched our third investment fund in partnership with Big Issue Invest in December 2022. The Growth Impact Fund is currently a £10m fund focussed on providing capital for diverse-led social purpose organisations.

Reporting into the Director of Delivery & Investment, this person would be responsible and accountable for our investment work across UnLtd. This includes the management of the previously deployed funds as well as management of UnLtd’s role in the delivery of the Growth Impact Fund, specifically the management of the pre and post investment support and the management of our portfolio of investees.

This is a significant role for UnLtd. It requires experience of working on and in an investment fund, managing a complex and ever-changing investment portfolio, as well as the ability to manage a team, and a high-level strategic partnership with Big Issue Invest.

We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds. 

• Application Closing Date:  4th November 2024
• Interview:
  • 1st round – w/c 11th November
  • 2nd round – w/c 18th November

UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for. 

The process of recruitment at Unltd is the sift recruitment: When we are shortlisting, some parts of your information shall be restricted from the hiring managers as we only intend to focus on your skills and abilities for the role.

Join us at the forefront of health and social care policy and practice

The King’s Fund paid-for events business began in 2006 and has grown organically year on year by developing new products and increasing reach.  The events programme attracts participants from across the NHS, local authority, people using health and care services, commercial, statutory, and the voluntary and community sectors. The King’s Fund’s vision is that the best possible health and care is available to all and our work involves understanding developments, challenges and opportunities across health and care. The events programme supports our organisational goals and brings people together to discuss, share and learn.

The events team is responsible for delivering a large portion of the free events that take place across The Fund; including online events, roundtables, workshops, receptions and dinners. The team also has ownership over our paid-for events programme; which includes virtual conferences, in-person conferences and congresses. The events team ensures that there is a co-ordinated and uniform approach to delivering virtual or in-person events, and that each is delivered to the same high standard.

This role will give you an exciting opportunity to work in our busy events team within a well-respected health think-tank and charity. You will work with colleagues on planning and delivering a mixture of pay-to-attend conferences (virtual and in-person), roundtable discussions, dinners, and free online events. You will also manage the content design and delivery of our joint-badged events with our Corporate Partners and Supporters.

You will lead on several events in the schedule; ensuring they run smoothly, keep to strict budgets, are delivered to a very high standard, meet the expectations of colleagues and delegates, and enhance our reputation and public profile. You will also play a key role in shaping the future of our portfolio of in-person, virtual and hybrid events.

To join us, you’ll need a degree (or equivalent) and experience in planning and delivering virtual and in person conferences and other smaller events. With this background, you’ll know how to research and develop event content to create engaging programmes and attract wide audiences. You will have excellent organisational skills and the ability to lead effective logistics arrangements in preparation for and on the day of events. We’ll expect you to work hard to support the team and you will be given responsibility for your own areas of work. You’ll also need to be flexible, diligent, and comfortable being the main point of contact for many people from sponsors to speakers.

The Fund has a set of core values and behaviours that we believe will help us to achieve our own goals and the culture we need to enable our people to work at their best. You will be expected to live up to these in all areas of your work. Clear communication is key, along with good organisation. Professional and efficient, you’ll thrive on ever-changing challenges.

The Fund has an ambition to increase the diversity of its workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including people from Black and ethnic minority backgrounds, people with disabilities and people from the LGBT+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.

The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer.

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.

Closing date for receipt of completed applications is 12 November at 9.00am. 

We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within three weeks of the closing date, please assume that you have not been shortlisted for interview. Please note that we are unable to offer feedback to applicants who are not shortlisted for interview.

Interviews will be held on Tuesday, 19 November. Role available to start as soon as possible thereafter.

Job Title: Volunteer Admissions and Recruitment Coordinator
Reporting to: Volunteer Admissions Lead
Contract: Permanent, Full Time
Salary: £26k FTE
Base: Hybrid, home and London office
Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

Please click apply to visit our careers portal and see our candidate pack for this role. 

About Mental Health Innovations (MHI)

Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.

Job Purpose:

To support the recruitment and admission of new volunteers, promoting volunteering opportunities and completing background checks.

Key Responsibilities 

• Ask for and check references for new volunteers
• Coordinate and attend volunteer recruitment events, such as Universities; organise volunteers and staff to support
• Follow up with prospective volunteers to encourage them to apply
• Work with the Communications team to promote volunteering opportunities online
• Coordinate and run regular information sessions for prospective volunteers to explain the volunteering opportunities
• Initiate contact with volunteers and trainees to process DBS/PVG/police vetting checks as required
• Check the status of volunteers who are part of the relevant Update Service
• Proactively monitor and follow up on the progress of checks to keep on top of weekly targets
• Coordinate video calls to verify ID documents, checking documents with utmost attention to detail
• Handle queries on checks, and troubleshoot cases such as missing documentation or anything outside the accepted DBS/PVG/police vetting procedure
• Liaise with our selected external provider for any queries 
• Escalate disclosures to a panel for review, if required
• Accurately update outcome information for each volunteer
• Ensure the confidentiality of volunteer information is maintained and securely discard volunteer documentation once checks are complete 
• Utilise tools such as Jira, Salesforce and effectively
• Provide regular progress reports to the Volunteer Admissions Lead and Head of Volunteers
• Undertake other ad-hoc tasks commensurate with the role as necessary

Essential Criteria

• High levels of patience, and willingness to carry out repetitive tasks
• Good all round computer skills
• Highly organised and meticulous attention to detail
• Ability to maintain confidentiality and exercise discretion 
• Troubleshooting skills and a logical approach to problem-solving
• Excellent communicator, both written and verbal, to a wide range of audiences
• Experience of recruiting, supporting and working with volunteers 
• Flexible approach to work, with a willingness to work occasional evenings
• A team player

Desirable Criteria 

• Ability to manage own time effectively, prioritising work demands and meet deadlines with minimum supervision
• Be creative and an innovative thinker 
• Working knowledge of one or more of these tools/products:

• • Salesforce
  • JIRA
  • G-suite

• Knowledge of GDPR (main concepts and principles)

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Purpose of the job

Are you the right person to lead a team who are passionate about improving mental health and wellbeing for the people of Hammersmith, Fulham, Ealing, and Hounslow?

We are seeking an interim Chief Executive to cover maternity leave. This role will have shorter term goals namely:

1. Supporting the SLT
2. Developing an annual business plan
3. Reporting to the board
4. Identifying areas for growth and income generation
5. Recovering reserves to ensure financial resilience over the next year

With strong strategic and leadership skills to continue to support the charity, the interim Chief Executive will continue to lead and inspiring our passionate and dedicated team as we work through our 2023-2026 strategy. The interim Chief Executive will act as the main link between the charity and Board. Together with the Chair, they will enable the Board of Trustees to fulfil its duties and responsibilities for the proper governance of the charity.

The right candidate will have a strong focus on business development, financial stability, thinking creatively and courageously about opportunities for growth and new income streams. You will be a passionate advocate for mental health and wellbeing, ensuring the charity is a place where people feel valued, listened to, and supported.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing, and Hounslow Mind (HFEH Mind), part of Mind the mental health charity. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding of mental health.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Key Responsibilities​

• Strategy and Vision 
  • Ensure that business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.
  • Identify and assess strategic risks, issues and opportunities and take responsibility for leading an effective response to each.
• Organisational Development
  • Ensuring the charity has an appropriate organisation structure and management system to fulfil strategic objectives. 
  • Identifying and prioritising funding and commissioning opportunities.
  • Ensuring the charity is aware of best practice and maintains a high quality of work. 
• People & Culture
  • Continue building a staff culture where everyone is valued, clear on their role and equipped to do their job.
  • Provide leadership, supervision, annual appraisals and mentoring of the SLT. 
  • Maintain a diverse workforce that reflects the community, and working towards being a anti-racist organisation.
• Finance
  • Be responsible for overall financial health of the charity. 
  • Recover reserves and identify further areas of cost saving. 
  • Have an overview of finances and resources, ensuring to operate within agreed annual budget.
  • Ensure robust financial management of Charity's resources.
  • Consult with Board and Treasurer to prepare an Annual Budget, to be approved by the Board.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• Governance, Reporting and Risk
  • Review major risks which charity is exposed to regularly by the Board and the management team. 
  • Ensure Board are appropriately informed and involved in organisational activities and the organisation benefits from their experience, skills and expertise.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• External and internal relations
  • Foster good communication throughout charity and externally. 
  • Actively develop charity's public profile, professional networks and foster good relationships with external stakeholders.
  • Set up mechanisms for listening to the views of current and future beneficiaries. 
  • Regular one-to-one meetings with the Chair. 
• Legal and regulatory compliance 
  • Ensure charity fulfils all its legal, statutory, and regulatory responsibilities.
  • Engage with National Mind. 
  • Ensure organisation continues to deliver the Mind Quality Mark accreditation. 

The successful candidate will need to evidence the following:

You will have knowledge and experience in:

• Demonstrable track record of operating at CEO level or similar, managing, and embedding change.
• Proven track record of managing, growing, and developing support services in line with best practice in different and diverse communities, ideally in health or social care sectors (within Mental Health specifically preferred).
• Experience in recovering reserves and developing cost-saving efficiencies.
• Experience in restructures.
• Experience working with statutory and non-statutory bodies to achieve commissioning and grant targets and to grow the charity.
• Experience of working strategically to source and secure sustainable funding solutions working within tight financial constraints.
• Building effective partnerships with internal and external stakeholders including service users based on principles of co-production.
• Educated to degree level or equivalent, with demonstrable evidence of continuous professional and personal development.
• Excellent people management and conflict resolution skills, and the ability to lead, delegate appropriately, motivate and support the performance of staff. 
• Excellent understanding of safeguarding legislation and processes, safety, and quality management.

Your qualities will include:

• An inspiring and empathetic leader, strategist, and communicator, ideally from a mental health background, who can cultivate a culture of learning, creativity, inclusion, and excellence.
• Able to demonstrate passion and commitment for HFEH Mind’s mission (lived experience a plus).
• Strong financial experience and abilities.
• Clear and inspirational leadership and people management skills with the ability to build and lead teams across multiple locations.
• Ability to think and act strategically, developing practical, innovative, and creative solutions to the management of issues and complex problems.
• Ability to identify opportunities to improve business outcomes through partnership at all levels.
• Energy and passion to deliver at pace and cut through obstacles. 
• Highly effective influencing and negotiating skills, with the ability to develop partnerships and alliances across a diverse range of stakeholders.
• Politically astute and resilient, with the ability to manage conflict and ambiguity.
• Outcome focused, with the capability and tenacity to drive the agenda forward. 

Benefits & Support

We want all our team to thrive at HFEH Mind and we offer a competitive range of benefits, good work/life balance, and excellent learning and development opportunities.  We are proud of our organisational culture, and we offer a supportive, flexible, and enjoyable place to work.

Employee benefits include:

• Opportunities for flexible working
• 25 days annual leave (plus bank holidays) increasing with years of service up to 30 days.
• Workplace pension scheme
• Occupational sick pay scheme
• Employee Assistance Programme
• Regular supervision
• A variety of learning and development opportunities
• Access to “Perkbox” employee benefits
• Cycle to Work Scheme

HFEH Mind are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing, and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Harris Hill is working with a Human Rights charity, supporting their search for an Individual Giving Executive ASAP until April 2025.

The Individual Giving Executive is responsible for delivering direct marketing campaigns to develop and engage existing supporters, across a range of products including cash appeals and the upgrade programme.  

 You will be working across a range of channels including, but not limited to, print, telemarketing, email and digital. You will need to work with both external agencies and other departments within the organisation to ensure projects are delivered on schedule and within budget.

Experience

Demonstrable project management experience working with both internal and external stakeholders and suppliers
Ability to deliver multiple projects across multiple channels on time and prioritising demanding deadlines
Working with Telefundraising agencies
Worked on digital fundraising channels including emails
 

Knowledge

Good understanding of what motivates people to donate and how and when to communicate differently with different audiences

This role is hybrid based. Normally 1-2 dpw in the London office. 

If you would like to hear more, please get in touch.