Procurement Jobs

Do you want to work with a leading social justice charity organisation supporting those in need?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

About the role?

Reporting to the Bid Manager you will:

• Plan, write, edit and submit tenders owning an opportunity through all stages from tender release to submission
• Research and review opportunities, identifying key requirements and communicating the requirements effectively with internal and external stakeholders
• Obtain information required to produce compelling, high-quality bids from internal and external stakeholders, including through own research
• Effectively work to bid project milestones to ensure timely submission
• Work collaboratively with key members of the operational teams to ensure that ways of working are positioned in line with USPs and agreed win themes
• Undertake in-team quality control of other writers’ bids to ensure that all submissions are the highest-possible quality
• Review submissions to drive continuous improvement through analysis of feedback, taking account of market knowledge and suggesting changes/improvements
• Continually update the information library for future bids, ensuring good knowledge of market competitors
• Work well with the wider team to ensure coordination and compliance of the defined bid process is maintained

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services.  We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years.  We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About you

We are seeking a Bid Writer to enhance our Business and Strategy Team. Experience in bid writing is desired, but not essential. We would like to hear from you if you are looking to enhance your writing skills and experience to create high-quality commercial bids. You should have good project management skills and be able to bring information from various sources into compelling written proposals. We welcome applicants who have recently graduated from university with a degree that demonstrates excellent analytical and writing skills. Reporting to the Bid Manager you will be a supportive team member able to work in a fast-paced environment, with competing deadlines and able to use your excellent communication skills to influence key stakeholders. Having experience of Local Government tendering would be an advantage.

Benefits

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact Human Resources for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on the advert page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 2nd December 2024; however, VoiceAbility reserve the right to interview suitable candidates as applications are received and therefore withdraw the vacancy before this date.

Want to know more about VoiceAbility and the role? Click to apply to see more details. 

We are looking for an enthusiastic, organised, proactive individual who has a successful record in the role of a PA, EA or Team Assistant and who is looking to take on a new, exciting challenge that will make a real difference to the community.

Are you someone who can effectively engage with a range of individuals, manage multiple workstreams and work independently to meet delivery timelines? 

This is a full and varied role – no two days will be the same! We can offer:

• The opportunity to be fully involved in meaningful work, to make a difference and see the positive impact of your work

• An experienced team who will support you to deliver on your goals, and to grow personally and professionally

• The platform to manage and deliver on your own workload

• A role that allows you to take the initiative, to innovate and to be involved with multiple stakeholders across the business 

• Fulfilling and rewarding work that contributes to society, sustainability initiatives and environmental challenges

ABOUT BAKER STREET QUARTER PARTNERSHIP

We are the Business Improvement District (BID) for the Baker Street area of Marylebone – a not-for-profit organisation making a real difference to this vibrant, diverse and dynamic part of central London.  Our innovative and compelling work is far reaching, from nurturing and connecting the community, to promoting the area’s vitality and ensuring it is resilient, safe and clean. Established 11 years ago, we have recently set out a new exciting and ambitious business plan focused on facilitating social and environmental impact, with wellbeing at its core. This is a unique opportunity to work within a team who are committed to contributing to the broader community and driving positive change. 

Our team is small but highly innovative and ambitious with a proven track record of making real improvements to the area for business and for all.  You will be joining the Partnership at an exciting time as we recently extended our area of benefit. 

We are delighted to have been recognised as a Great Places to Work certified company!

“100% of employees at Baker Street Quarter Partnership say it is a great place to work*, compared to 54% of employees at a typical UK based company”

JOB RESPONSIBILITIES:

Executive Support

• Provide intelligent diary management and full Executive Assistant support to the CEO and two members of the Senior management team

• Project support for the Executive team including drafting presentations and papers, research, presentation of statistics, attending volunteering sessions and assisting in scheduling and task management.

• Manage all arrangements for Steering Group and Board meetings including the preparation of reports and papers proactively ensuring deadlines are met

• Implementation of assistive technology for the preparation of minutes from all governance meetings (c16 per year) and responsible for proofing and finalising minutes, ensuring actions are followed up and deadlines met

• Proactive management of outstanding tasks assigned to team to ensure projects are completed on schedule

• Managing confidential HR information including personnel information ,sickness records, training records and annual leave records

• Tracking required changes to the Staff Handbook and making updates

• Database maintenance and updates, pulling data from external sources and updating mailing and other lists

• Booking meeting venues, lunches and travel arrangements for the Senior Management team

Finance Support 

• Logging expenses on Xero and assisting with credit card reconciliations 

• Raising POs and allocating to correct codes

• Assisting with finance queries and contract administration

• Management and reconciliation of office budget

• Assisting with the preparation of quarterly Management Accounts, preparing templates and ensuring deadlines are met

Office Management

• Ensure the smooth running of the office.

• Manage office move, assisting with the search for space and liaising with suppliers as appropriate

• Ensuring the office is fully stocked including management of stationary and other supplies, including refreshments and ensuring a well presented and well-maintained office space.

• Maintaining planned preventative maintenance list for office space, managing Health & Safety and Fire Assessment reviews and proactively addressing issues

• Management of bookings for community space

• Organising team training, wellbeing and social activities 

• Provide first point of contact for general office administration including first line reception and phone cover

• Manage generic email inboxes (including info@) and member support requests - coordinating responses from the entire team in a timely fashion

• Set up the meeting rooms for external guests, welcoming guests and providing refreshments

• Ensuring contact details are up to date on organisation Crisis and Continuity Plan

• Ensuring adherence to the sustainable procurement policy for all office supplies

• Management of office contracts including areas of insurance, IT/comms and equipment.

• Organise weekly team meetings, preparing agenda and sending action points

• Be the Fire Marshall, First Aider and DSE Assessor for the office (full training provided)

• Opportunity to be trained as Mental Health First Aider

• Always acting as an ambassador for BakerStreetQ

Finance Support

• Logging expenses on Xero and assisting with credit card reconciliations 

• Raising Purchase Orders  and allocating to correct codes

• Assisting with finance queries

• Assisting with contract administration

It is expected that the Team Assistant will provide cover for and stand-in as necessary for the Marketing and Events Coordinator and the Project Assistant, and has familiarity of their job functions to enable such coverage to be provided.

To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required

SKILLS REQUIRED:

Required skills

• Excellent communication skills (both written and verbal) with a strong ability to build rapport and engage effectively with a wide range of individuals

• Proactive and detail orientated 

• Self-motivated, taking accountability for own workload and timely deliverables of work

• Excellent attention to detail

• Strong planning and time management/multi-tasking skills, with the ability to take the initiative and work independently with little supervision, yet maintaining regular communication within the team

• A flexible approach, professional outlook and positive attitude is essential 

• Ability to work to tight deadlines whilst caring to ensure a high standard of work quality

• Ability to work effectively in a team environment with a “can-do”, willing, collegiate approach 

• Flexibility to adapt effectively to change

• Flexibility to work occasional evenings and out of core hours to attend events where necessary 

• Demonstration of a mature approach and manner, with a high level of integrity and someone who can be trusted with confidential information

• Problem solving

• Intermediate skills in Word, Excel and PowerPoint and experience of using contact databases (in particular input, retrieval of data and the ability to use database) 

Required Experience

• Previous work experience in a PA, EA or administrative role, supporting an individual or team likely to have been gained over a minimum of 12 months

• A passion/drive to contribute in a community focused, social impact role 

• An interest in the urban environment and an organisation involved in sustainability initiatives, area promotion, placemaking projects

Our Benefits:

• Private health insurance via BUPA for employee only from day one

• Pension – Employee 5% and Employer 6% 

• 25 days Annual Leave plus bank holidays and additional gifted holiday over Christmas

• Season ticket loans

• Cycle to Work scheme 

• TechScheme – limit £2000

• Wellbeing sessions

• Opportunities and Support to volunteer

TIMESCALE:

Closing date for applications 29th November 2024.

Application by cover letter and CV.

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.

Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees. 

You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.

The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
• Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
• Develop, implement, and maintain Supporter Care Policies and Guidelines.
• Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
• Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
• Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
• Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
• Work closely with Communications in responding to reputational or issues-based queries.
• Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
• Champion Supporter Care best practices across the organisation.
• Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
• Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
• Share supporter feedback with the wider team to promote a supporter focussed organisation.
• Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
• Lead and/or support on in-person and online events to deepen supporter care as required.
• Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
• Provide colleagues with Supporter Care training and resources.
• Support the Senior Database Manager with annual planning and budgeting.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of managing or working with a fulfilment agency to deliver excellent customer service.
• Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
• Experience using Salesforce or similar CRM products/fundraising databases.

 Essential Skills/Knowledge

• Ability to prioritise multiple tasks within a collaborative team environment.
• Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
• Strong written and verbal communication and interpersonal skills.
• Demonstrates patience, empathy, and understanding.
• Attention to detail.
• An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
• Proficient in Microsoft Office Suite.

Desirable Skills/Experience  

• Experience of or interest in the charity sector, in particular humanitarian response/international development.
• Line management.
• Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 2nd December 2024

Interviews date: Week commencing 9th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency

Salary and working hours

£35, 525 per annum, 100%, FTC 18 months

About Bond

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.

Main purpose of the job

This role will support Bond’s portfolio of convening events. This role is to support Bond’s events function with the overall running of Bond and Bond working group events and to provide administrative and logistical support in the lead up to, during and after events.

We convene a diverse range of audience that goes beyond the Bond membership, so that Bond members and non-members can connect, share knowledge and maximise influence. Bond’s convening power and large reach mean that we can convene diverse audiences on several topics. The events function works across teams to support and lead on the delivery of different types of convening. This covers learning events, practical events and information sharing events, with differing audience sizes, and some events are for Bond members only and others are open to all. Delegates can include senior decision-makers in governance, fundraising, finance, human resources, procurement, programmes, effectiveness, monitoring, evaluation, policy, advocacy, campaigning, communications and marketing.

Main responsibilities

• Creating events in salesforce and uploading them to Bond’s website according to the organisations style guidelines
• To support all digital content of uploading and editing sessions and speakers on the Bond website
• To coordinate logistics for in-person, virtual, or hybrid events. This will include visiting venues in person as and when required and supporting with in person, virtual and hybrid events.
• To manage the events inbox and ensure all delegate and participant queries are responded to in a timely and efficient manner
• Build and maintain key relationships with internal and external partners
• Work with Events Adviser to support events delivery 
• To manage all event-related tasks, including drafting event materials and communications (such as invitations and post-event emails), compiling post-event reports, collecting attendee feedback, tracking metrics, and updating the CRM (Salesforce) with attendance data. Additional responsibilities include managing registrations, gathering dietary and accessibility requirements, creating name badges, and ensuring presentations are correctly formatted.
• Ensure Bond’s events are accessible and inclusive
• To support the work for Bond events by liaising with suppliers, contractors, and stakeholders .

Person specification

Knowledge 

• Good working knowledge of using MS Office to a competent level, especially MS Word, Excel, SharePoint, Salesforce and Outlook. 

Experience 

• Experience of working in an events environment or supporting events for 100+ attendees.
• Experience of working in a customer-facing role, including handling queries, administration and troubleshooting as required. 

Skills

• Strong attention to detail.
• Ability to work across the organisation with different team members at all levels. 
• Ability to manage and prioritise multiple tasks and deadlines.
• Excellent organisational, planning and time management skills are essential.
• Ability to deal with internal and external stakeholders at all levels.
• Flexibility and enjoys problem solving. 
• Excellent written and verbal communication skills are essential.
• Ability to build strong relationships with a range of stakeholders, including speakers and suppliers, is essential. 
• Ability to work well within a team as well as independently. 

Benefits

Bond offers a competitive salary and benefits package including:

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
• 7% pension contributions (staff pay 3.5%) ​
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
• Staff Development days
• Perk Box access
• Employee Assistance Programme
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
• Interest-free season ticket loan

How to apply

To apply submit your CV and cover letter by midnight on Thursday 5th December 2024.

In the cover letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

Bond and equal opportunities

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.

In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way. 

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.

Privacy notice for applicants

Our Privacy Notice for applicants can be found on application website.

Subject of employment at Bond

If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

As a key member of the senior management team, the Finance and Operations Lead will ensure that the charity has robust financial management and oversight at all levels of the operation, along with responsibility for several key operations across the organisation to ensure the smooth running of the Hearts Milk Bank services. These will include procurement, HR processes, IT, volunteer management and support with event planning. You will be an integral part of a supportive team. The Human Milk Foundation aims to be a nurturing environment which focuses on personal development, and we encourage developing independence and autonomy alongside the support of senior team members. You will ideally have an understanding of the work we do at the Human Milk Foundation and Hearts Milk Bank and the role in supporting infant and maternal health that milk banking plays. Support will be offered by the charity in the form of training, supervision and regular opportunities to gain new skills.

Key roles and responsibilities:

• Management of the organisation’s daily financial operations.

• Ensuring that sound and timely financial advice and information is provided internally and externally to provide a transparent picture of the Charity’s financial status.

• Ensuring that key financial policies, processes, systems, and practices are in place to ensure robust financial decision-making, budget setting, resource allocation and financial performance monitoring at all levels of the charity.

• Oversight of income funds to ensure correct use of funds and ease of reporting back to funders, and correct allocation between restricted and unrestricted funds.

• Maintenance of monthly bookkeeping and running of management information, currently on Xero, and related financial systems.

• Running of the monthly payroll and pensions.

• Working with the HMF Treasurer to ensure that all statutory reporting requirements are met, to include preparation of annual accounts, SORP accounts and audit returns, including completion of returns for Companies House and Charity Commission.

• Management of external relationships with finance-related partners.

• Overseeing operational excellence within the HMB and HMF teams to ensure all projects are delivered to the highest standard in line with objectives, budgets and KPIs.

• Development of strategic and operational plans and projects.

• Development of reporting and analysis to support improved operational efficiencies.

• Working closely with human resources to lead with integrity and establish and maintain a trusting, inclusive, and productive environment.

• Carrying out regular reviews of HMF and HMB policies, documents, and SOPs.

• Promoting and maintaining Health & Safety to comply with business and legislative requirements.

• Acting as a point of escalation for troubleshooting across the office team, providing robust communication and a suitable plan of action to resolve issues or concerns.

• Recruiting, coordinating, and managing a team of volunteers, providing training, support and developmental opportunities.

Roles in the Human Milk Foundation may flex or change over time. Some elements of this job description may develop and others may be less relevant as the organisation changes and in line with any developing career interests of the successful candidate.

Requirements

Candidates/post holders will be expected to demonstrate the following:

Essential (E) | Desirable (D)

Education

• Degree education or equivalent - (E)
• Book keeping qualification or equivalent - (E)
• Accountancy qualification such as ACA, FCA or CIMA - (D)

Knowledge & Experience

• Proven experience of working with a range of stakeholders - (E)
• Minimum of 2 years working within a small/medium organisation - (E)
• Strategic budget management within a challenging resource environment - (E)
• Strong understanding of the statutory requirements for accounting procedures (E)
• Understanding of SORP gained from working within a charitable setting (D)
• Knowledge and application of payroll, taxes, gift aid and VAT recovery (E)
• An understanding of donor milk use and impacts on infant feeding, and the significance of optimal infant feeding to infants, families and society (D)

Skills & Abilities

• Principles and practice of strategic and operational financial and resource management (E)
• High capacity for attention to detail and a meticulous approach (E)
• Professional communication skills (E)
• Able to produce positive solutions under time pressure (E)
• Ability to work independently (E)
• Ability to think and articulate ideas at a strategic level (E)
• High standard of IT literacy with an emphasis on financial systems (Xero, Excel, and related software) (E)

Personal Attributes

• A desire to help drive this service forward, while maintaining the highest of standards and respect for the team, beneficiaries and aims of the charity (E)
• A desire to improve the experience of families in the perinatal period (E)
• A willingness to learn new skills and responsibilities, showing a long-term commitment to the broad aims of the HMF (see below) (E)
• An ability to motivate and encourage others and desire to work as part of a close, supportive team (E)

Charity overview

The Human Milk Foundation (HMF) is a charity based at the Gossoms End NHS Health Centre in Berkhamsted, Hertfordshire. Our goal is to support more families to feed their babies with human milk, through education, research and the supply of donor human milk.

We operate the UK’s first independent, non-profit human milk bank - the Hearts Milk Bank, providing donor human milk to neonatal intensive care units across London, the southeast, south Wales, Northumbria and East Anglia.

Much like donated human blood, there are situations where donated human milk can be lifesaving. Premature babies are very vulnerable and at risk of infections and life-threatening conditions such as necrotising enterocolitis (NEC), which causes some or all of the bowel to die. Mothers who have given birth early are sometimes unable to produce enough of their own milk straight away and can be very unwell themselves, so donor milk is often vital in protecting the baby during the first days and weeks after birth; it allows the mother the time and support to establish her own milk supply.

The HMB team recruit milk donors who undergo blood tests and complete a detailed lifestyle and health questionnaire before donating milk. Donor milk is collected from donors by volunteer SERV (“blood-biker”) volunteers and delivered to the milk bank where it is heat-treated (pasteurised) to destroy potentially harmful bacteria and viruses, checked by microbiologists to make sure that there is no unacceptable bacterial contamination and stored frozen. The milk is collected and delivered to hospitals and to mothers in the community who cannot breastfeed such as those with cancer, HIV or lack of breast tissue.

The HMB has recruited over 4,000 milk donors and supplied donor milk to feed thousands of babies, cared for in over 50 neonatal units. We have also supported more than 700 families in the community, including mothers who are establishing their own milk supply and mothers with cancer.

The Human Milk Foundation has a small team of dedicated individuals with a broad set of skills across medicine, lactation support, milk banking, research, and communications. We all have a great passion to make change to improve the health of babies, giving parents and families the support they need to be able to feed their babies, and new members of the team should share that passion.

The HMF is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

About us

Dementia Together Wirral is an established charity, currently in a period of rapid growth and strategic development and now have an exciting opportunity for a dynamic, forward thinking and experienced Operations Manager to join our team of paid staff and volunteers. The Steve Morgan Foundation has generously agreed to provide a grant towards the salary costs of this new fixed term post for 3 years.

Who we are looking for

We are seeking somebody who is a confident communicator, with strong analytical, IT and critical thinking skills, able to build and maintain relationships internally and externally, write accurate and concise reports and with excellent interpersonal and financial management skills. You will provide the 'link' between the paid staff and volunteers, and the Board of Trustees, and be comfortable as the public face of the charity when needed. Yes, we asking for a lot but in return we are offering a competitive salary, plus 3% pension contribution and the chance for you to join a friendly, supportive charity at a pivotal point in our development where your input can help shape our future direction. 

This is a remote working position but will involve regular travel to meetings and locations where our user activities are held.

Please see the attached job description for full details.

If you think you have the skills, experience and the 'can do' attitude that we are looking for, send your CV and covering letter by the closing date of 28th November 2024.

CENTRE FOR AGEING BETTER 

Research and Evaluation Manager (50+ Employment)

• Fixed term 18 months
• Salary £47,336 per annum
• This is a Full Time post. However, we will consider applications from people looking to work 2-3 days a week if they are willing to job share.
• Flexible working options will be supported: such as condensed hours (eg. 9-day fortnight)
• Hybrid Working. You will be expected to spend at least 6 days a month in our Central London Office.

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

Do you want to use research and evaluation to make the UK labour market fairer for all of us? Do you want to make sure no one is shut out of work due to their age? Do you want a job where you get to work with contractors and internal colleagues to deliver research projects?

We are looking for a Research and Evaluation Manager to join the Work Action Area team at the Centre for Ageing Better.

We are a friendly, passionate, multi-disciplinary team of 11 people working to create fair access to work for people in their 50s and 60s. We run the Age-friendly Employer Pledge, pilot projects to test out new models of employment support and undertake high-level policy analysis and influencing.

The Research and Evaluation Manager is core to this work. You will be the research lead in the team – managing the research and evaluation activity that generates the strong evidence base we are known for.

About you

We would like someone who has been involved in the nitty gritty of evaluation research, balancing an interest in the technical sides of answering evaluation questions with an awareness of the practical challenges of doing so. It would be great if you had experience on the research commissioning side, but you could still have the right skills if you have only worked within a contracted research team.

We would like you to have good experience of qualitative research and secondary research. You need to be comfortable with numbers and basic data analysis, but you don’t need to be a quantitative specialist (as we have one of those).

We want you to have some experience working on policy-oriented research and developing policy recommendations. You need to be motivated by change, as well as understanding the problem. You will be a line manager in this role. Line management experience is a desirable attribute – but it is essential you can demonstrate that you have supported other people to deliver their work.

There is a full person specification in the Job Description.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society. 

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion. 

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To Apply

To apply please follow the link below to be directed to our website and complete an application form. 

Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post. Failure to do so will result in your application being automatically rejected.

The closing date for this role is 11:59pm on Sunday 1st December, with in- person interviews to take place Friday 13th and Monday 16th December 2024.

Head of Fundraising and Marketing

About us:

Hospice at Home’s core service is its skilled team of Registered Nurses and Healthcare Assistants who provide exceptional care and support in people’s last year of life and at end of life, also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families. Our Fundraising team plays a huge part in raising these vital funds.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria.

Role: Head of Fundraising and Marketing

Location: Head Office – Dalston, Cumbria.

Salary: £35,000 per annum

Hours: 37.5 Hours per week

Closing Date: 2300 Sunday 08 December 2024

Type: Permanent

The Role of Head of Fundraising and Marketing:

Responsible for the leadership and success of fundraising and marketing for Hospice at Home Carlisle and North Lakeland, our Head of Fundraising and Marketing is a pivotal role, key to leading and inspiring the Fundraising and Marketing team in sustaining, developing and growing our income and income opportunities.

Utilising your exceptional leadership, events and project management skills, you will guide, support and motivate the team; implementing and managing an engaging and exciting fundraising and marketing strategy that maximises income from events, appeals, grants, corporates, legacies and any other income opportunities that align with organisational goals and vision.

You thrive on challenge and seek opportunities for continuous improvement, to network, to raise the profile of the organisation and have a positive attitude to change with a focus on creating an encouraging, collaborative environment where new ideas thrive.

Are you a highly organised, proactive, motivational, inspiring leader and influencer with skills based in fundraising, marketing, events and project management?

Are you positive and enthusiastic about championing our organisational vision to create a future in which everyone within our community who is facing life limiting illness, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need?

Yes? Then this could be the role for you!

Essential Criteria:

· Experience of leading and people management, interacting with people from diverse backgrounds with exceptional communication and networking skills

· Experience of event and project management in fundraising/marketing in the voluntary/charity sector

· Educated, as a minimum, to A Level standard or equivalent in relevant subjects

· Experience of managing budgets and regular reporting

· Current knowledge of Health & Safety regulations

· Excellent IT skills covering Microsoft packages, website and CRM software

· Self-motivated with the ability to delegate and negotiate

· Excellent working knowledge of the charity sector with a good knowledge of Institute of Fundraising guidelines

· Flexible and resilient to support events outside of usual office hours.

· Full clean UK driving licence and own transport

Desirable Criteria:

· Leadership qualification (ILM, CMI, CIPD or similar)

· Member of the Institute of Fundraising with a certificate in fundraising management or willing to achieve accreditation

· Project management qualification – Prince II, Agile, PMP / other

· Knowledge of healthcare and / or end of life care and the Hospice movement

· Knowledge of the geographical area covered by the service

· Experience of culture change / change management

· Experience of HR / People processes

· Experience of public speaking

Our offer to you:

· Salary £35,000 per annum

· Contributory pension scheme

· 25 days annual leave plus Bank Holidays

· Annual leave purchase scheme

· Free onsite parking at Head Office

· EAP - Employee assistance programme

· Development opportunities

· Local gym discounts

· Volunteer ‘Give a Day’

· Mileage allowance

· Cycle to work scheme

· Flexible working

· Staff complementary therapy days

· Onsite (head office) employee counselling

· Wellbeing focus including dedicated wellbeing room

· REAL job satisfaction – knowing that your work means something and your contributions to continuous improvements matter

How to apply:

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we understand the value that diverse thought, background and experience brings to an organisation which helps us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your current CV including a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us by clicking apply online before 23:00 Sunday 08 December 2024.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service (DBS) and Right to Work.

Last year, 136,000 young people approached their council for help as they were homeless or at risk of being homeless. Even more alarming is that figure represents an increase of 58% from six years ago. Youth homelessness costs the UK economy an estimated £8.5bn, largely due to unemployment, and so the challenge can feel huge. But we already have the resources to solve it within the built environment sector. And that is where LandAid comes in.

We use our links to the UK’s property industry, harnessing its members’ direct capital, assets and skills to help tackle youth homelessness by awarding grants and investing in frontline charities, providing financial support, and brokering free advice and expertise to increase the impact of their support.

The Chief Financial and Operating Officer is an important new role for us, created to ensure we achieve our ambitions over the coming years by focusing on delivering better quality of management information, insights and analysis to the Board and leadership to inform decision making. A key early component of the role will be to develop a detailed four-year financial plan in line with our organisational strategy. You will also look to invest in our internal operations by driving continuous improvement and exploring emergent technologies that offer us the ability to deliver greater real-time insights to and efficiencies for our teams. In addition, you will review our risk and governance frameworks by working actively with our Board sub-committees.

Beyond finance, you will oversee our outsourced HR and IT functions, ensuring we receive high-quality and cost-effective support and have robust systems and policies in place. You will also continue our work to become an employer of choice, building on our achievements today which have seen us identified as one of the UK’s ‘100 Best Small Companies to Work For’, and shortlisted as one of the ‘Top 30 Charities to Work For’.

We are looking for a chartered accountant who brings senior finance leadership experience either at executive director level in an organisation of similar size to ours, or deputy director level in a larger organisation, most likely within a charity setting. Knowledge of the built environment and/or capital investment is advantageous, as is an understanding of the models of social investment. Crucially, you’ll be the sort of person your colleagues are keen to learn from and eager to work with, able to offer expert insight and coaching with patient enthusiasm, but comfortable in offering clear advice and direction when needed.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please contact Tall Roots via their website.

Grade DL, Salary £45,581.89 per annum

Location: Euston, London (Hybrid working – minimum 2 days per week in the office)

Closing date: 9.00am on Monday 02 December 2024

Interview date: Thursday 12 December or Friday 13 December 2024

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 54,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.

We are looking for a senior policy professional to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest problems faced by the NHS in its history, including engaging with the plans being set out by the new Government. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.

We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for a range of policy areas affecting general practice.

If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:

• have demonstrable experience working in policy. 
• be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
• have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
• be a strong self-starter who is confident in taking initiative.
• be confident in using evidence to help make a case for change.

Please download the Candidate Pack to view the full job description.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.

To apply, please apply directly via the RCGP website vacancies page and provide both your CV and covering letter/statement.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                                     ~ Building a sustainable future for general practice ~

In 2017, we pioneered the UK's first interest-free loan programme specifically designed for refugees, offering a dignified and independent pathway to integration. This programme supports individuals by funding essential costs such as UK training, licensing, exams, certifications, housing, and family reunification. Our mission is to empower people to rebuild their lives and thrive in a safe environment.

Since 2017 we've lent over £2.5million with a repayment rate of over 98%. 

Now we're on a mission to scale our impactful loan programme, and we're looking for an exceptional Financial Administrator to be part of our journey.

• Are you detail-oriented and passionate about numbers?
• Do you love helping people and making a difference?
• Enjoy picking up the phone and talking to people?
• Want to work remotely in a small, dynamic team with a big impact?

About the Role:
As our Finance Administrator, you'll play a key role in managing loan applications and ensuring smooth financial processes. This full or part-time, flexible position allows for remote work, with very occasional meetings in London.

Key Responsibilities:

• Overseeing the full loan lifecycle, from initial application to repayment.
• Maintaining accurate records in our CRM and lending software.
• Providing clear communication and support to clients throughout the loan process.
• Collaborating across the team and with our partners, Moneyline, to ensure a seamless client journey.
• Keeping databases up to date and ensuring all documentation is organised.

What We're Looking For:

• Significant administration experience, ideally in finance or loan administration.
• Exceptional attention to detail, strong numeracy, and excellent communication skills.
• Proficiency in Microsoft Office; experience with Salesforce and HES programs is a plus.
• Self-motivated, highly organised, and capable of managing multiple tasks independently.

Why Join RefuAid?
Work in a supportive, inclusive environment where your efforts will have a tangible impact on the lives of refugees. We offer a flexible working schedule and the opportunity to contribute meaningfully to a cause you can be proud of.

We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us to be part of the team that make them a reality. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.

As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team, managing operations to ensure excellent IT service support to the organisation is a constant. 

What you will do: 

• Lead the strategic development of the IT function.
• Provide leadership to the IT team, galvanising them around the goals. 
• Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs. 
• Understand the function at an operational level, ensuring processes are designed appropriately and delivered consistently well. 
• Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
• Ensure the IT team delivers excellent customer service.
• Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
• Develop, agree and manage the IT revenue and capital expenditure budgets. 

What you will need: 

• A strong understanding of enterprise technology solutions in a digital world.
• Skilled leader and staff manager, able to lead, motivate and develop a team. 
• Experience of setting, agreeing and implementing a strategic plan.
• Effective interpersonal skills, with the ability to negotiate and influence. 
• Strong analytical and evaluative skills. 
• Ability to plan and prioritise a substantial programme of work.

If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

This vacancy involves a unique opportunity to be the Sex Worker ISVA Learning and Policy Influencing Lead  of an exciting new regional partnership program alongside National Ugly Mugs and POW (Notthingham) funded by the National Lottery Communities Fund. Based with Basis Yorkshire, this role will lead on influencing of policy and sharing of learning from this program to improve outcomes for sex workers who have experienced sexual violence including developing resources, organising events and sharing learning based on data from the program as well as working with those with lived experience and those in government and other authorities who help shape health and justice systems. Each organisation will be employing a SWISVA which will be line managed within each organisation. While the post is based within Basis Yorkshire, the post can be fullfilled working hybrid,  but will require frequent travel between Leeds, Nottingham, Manchester and nationally.

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women who are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website. 

HUB TEAM ADMINISTRATIVE ASSISTANT

OASIS HUB BATH

PART TIME, 16 HOURS PER WEEK (0.4 FTE)

6 MONTH FIXED TERM CONTRACT (January 2025 – June 2025) with a view to extend dependent on funding

SALARY: £10,011 per annum (£25,029 pro rata for 1 FTE)

We have an exciting opportunity for a Hub Administrative Assistant to work alongside our Hub Team Administrator for a fixed-term, from January 2025 until June 2025.  This role will support our Community Work Manager with the administration necessary to deliver our community work. This currently includes two food pantry sessions a week, and a combined pop-up pantry and Living Room (warm space) session each week.

Key responsibilities of this role will be:

· To process applications to hub projects and manage communication with project members.

· To co-ordinate volunteer communications.

· To create and manage volunteer rotas.

· To ensure team leaders have all relevant information for each session.

· To ensure data is populated and managed accurately, and according to GDPR requirements.

The successful post holder must have:

· Excellent administration skills and attention to detail.

· Proven people skills and experience in relation to community work or the charity sector.

· Able to liaise with staff and volunteers from external organisations at all levels. 

This is an exciting opportunity to be part of a growing organisation, making a difference to communities on a local level, while improving your employability skills. 

As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

· Working as part of a friendly, community-minded team of professionals

 The closing date will be 9th December at 9am, with interviews on 16th December 2024.

If you are interested in this role, please:

Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further information.Your Supporting Statement should be no more than two A4 pages and must address ALL of the following questions:

1. The Oasis vision is for community – a place where everyone is included, makes a contribution and reaches their potential. Our community hub is a welcoming space for the whole community to access.

o What does this mean to you?

o Why is good administration essential to create a space that works for everyone?

o What skills and / or experience related to the role can you bring?

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to be provide proof of the right to work in the UK.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487