Policy Project Officer Jobs in Manchester

The Senior Program Associate for Europe and Eurasia (E&E) provides administrative, programmatic and technical support to the E&E team. Under the supervision of the Senior Program Officer for Europe and Eurasia, this role plays a vital part in the development, representation, and management of E&E programs.

OUR COMMITMENT TO FOSTERING A CULTURE OF BELONGING

We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:

• Support programmatic development and project management for Internews’ programming within Europe and Eurasia (E&E).
• Review and edit project reports, workplans, and monitoring and evaluation (M&E) plans in coordination with country program offices and Headquarters staff.
• Monitor progress towards project deliverables and provide guidance to project teams, escalating issues to E&E management as needed.
• Solicit, draft, and edit success stories, briefers, and other communications materials for E&E projects in coordination with project teams.
• Work closely with business and grants and contracts staff to ensure projects comply with donors’ requirements and Internews’ internal policies.
• Contribute to or draft scopes of work, program descriptions, etc. for subgrants and contracts, as needed.
• Provide input and support for departmental and organization-wide initiatives as needed.
• Travel within the E&E region as necessary.
• Support project openings/start-ups and closeouts.
• As requested, represent Internews in official meetings and communicate with other NGOs.
• Take an active role in various stages of proposal development, including research, writing, and editing, collaborating with staff from other departments and local offices as necessary.
• Stay abreast of news and trends in media development and foreign assistance, particularly in regard to the E&E region
• In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of belonging.
• Other duties as assigned.

QUALIFICATIONS WE’RE LOOKING FOR

Required:

• University Degree or equivalent lived/professional experience.
• Minimum 3 years of prior relevant experience, including professional experience in international affairs.
• Native/bilingual proficiency in English (written and spoken).
• Demonstrated interpersonal skills including diplomacy, tact, and negotiation abilities.
• Superior analytical and writing skills, and experience conducting desk research.
• Proven ability to set priorities and manage time effectively.
• Excellent oral communication and presentation skills.
• Ability to handle sensitive and/or confidential information with discretion.
• Proven ability to operate effectively in a multicultural environment.
• Proficiency with Microsoft Office programs.
• Willingness and ability to travel internationally.

Preferred

• Proficiency in Russian (written and spoken) and/or other languages spoken in the E&E region an asset, but not required.
• Understanding of and/or interest in media development and other civil society development issues in the E&E region.
• Experience supporting donor-funded projects and contributing to proposals for donors (particularly USG-funded projects; experience with EU-funded projects a plus).
• Experience monitoring and evaluating project results through project-level indicators and targets.
• Experience in Eastern and Southeastern Europe, the Caucasus, and Central Asia strongly preferred.

Note: Candidates who do not have these preferred qualifications, but are interested and willing to learn, are encouraged to apply.

This position is being offered and hired by Internews Network. Benefits will be consistent with Internews Network's offerings and will be reviewed during the hiring process. 

Internews Network is an EEO/AAP/OFCCP employer. Every qualified applicant will be considered for employment. Internews does not discriminate based on race, gender, gender identity or orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristics protected by applicable law. 

If located in the United Kingdom, the successful applicant must be able to demonstrate their Right to Work in the UK in order to commence their employment.

*The annual salary range for this position is £28,500 - £35,600

Please note that this salary range applies to UK-based candidates only. Learn more about UK benefits on our Benefits page. For candidates based outside the UK, the engagement mechanism, benefits eligibility, and salary structure that apply will be based on multiple factors and will be reviewed during the hiring process.

This is a fantastic role for an ambitious fundraising expert who likes to roll up their sleeves and combine strategic thinking, with active fund raising and the leadership of a team.

This is an ideal role for someone who is wanting to advance their career by taking on a senior role within the international NGO sector as part of Global Health Partnership’s (GHP’s) Leadership Team.

GHP has a strong track record in securing institutional funding. Our priority now is to build on this track record and further diversify our funding sources and innovate in how we fund our work to achieve greatest impact.

You will enjoy considerable autonomy as you continue to grow GHP’s visibility with external partners and our income, working with the full support of the Chief Executive and Board of Trustees.

Here are the top four things we think you can be excited about:

- Being at the heart of the UK global health community, supporting UK NHS and other health workers to engage internationally, working closely with diverse partners including WHO, UK Government Departments and the NHS.

- Developing your own strategy and team to deliver growth in income across major donors and corporate supporters.

- Working with the recently formed business development team and with colleagues from across the organisation (in the UK and overseas) to identify opportunities for funding and developing bespoke proposals.

- Taking on a leadership role within GHP, contributing to the quality and strategic direction of its global health work.

MAIN RESPONSABILITIES
Reporting to the Deputy Chief Executive as a member of the Leadership Team. Responsibilities for Fund raising are distributed across many roles in the organisation, but you will be responsible for the development and delivery of the organisational Fundraising Strategy, paying particular attention to the diversification of our funding portfolio and ensuring all teams are supported to achieve their fundraising goals.

Your main focus will be on diversifying our funding sources, growing our income from major donors and corporate supporters and increasing our effectiveness and reach with trusts and foundations. You will have the autonomy to shape the role and make it your own. We encourage the successful candidate to showcase their creativity and strategic thinking to enhance our profile, attract and retain new donors and to grow income.

You will have impeccable stakeholder management, ensuring our core Partners, Stakeholders, Donors and Trustees receive timely, engaging and trusted updates on our work and impact, and have a positive experience of creating change with GHP.

You will be a positive, flexible, and hands-on team player who is able to create a team around projects and campaigns, as well as build strategic relationships with strategic donors, philanthropists and partners.

WHAT WE OFFER

· Flexible working hours

· Remote working arrangements, with regular travel to London

· Enhanced Maternity and Paternity leave benefits

· Confidential Employee Assistance Programme

· 25 days annual leave plus three days off between Christmas and New Year

· Annual learning & development allowance

· 5% employer pension contribution when an employee contributes 3%.

· Cycle to work scheme.

· A friendly, supportive work environment.

HOW TO APPLY

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification. This letter should be submitted with a CV by midnight Monday 20th January 2025, with ‘Head of Fund Raising’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. GHP is an equal-opportunity employer, and any form of canvassing will lead to automatic disqualification. The job holder must be able to live and work in the UK. Non-EC nationals will require current and valid permission to work in the UK.

A niche research body / global think tank focused on human rights is seeking a Finance Coordinator with US GAAP, accounting and payroll experience for a highly flexible role! The role can be fully-remote from anywhere within the UK.

The position is permanent, and can be offered on a full-time (5 days per week) or part-time (3 or 4 days per week) basis. The salary range is £35,000 - £45,000 per annum FTE. The position will involve a range of finance and operations duties supporting a range of stakeholders within the UK and US.

The post will support the Director of Finance  (UK based) and Director of US Operations (US based) and will work closely with other members of the global Operations team and other Finance team members on critical projects. The post holder will support across a variety of finance work streams including finance administration, payroll, bookkeeping, as well as well as providing general operations support.

Key responsibilities include:

Financial Management (50%)

• Manage accounts payable and receivable through QuickBooks Online

• Handle banking transactions/payments, including routine bank reconciliation

• Support in the management of US payroll system

• Support in the maintenance of 401k platform system data including onboarding/offboarding

• Liaise with State and Federal departments and CPA where necessary

• Prepare monthly financials and forecasts for the Executive Director and global team

US Operations (50%)

• Support the Director of Operations in developing and implementing new operations policies and procedures as needed

• Support the Director of Operations with any administration, projects, or ongoing operational tasks

• Assist with general ad hoc administration requests as needed as assigned by the US Director or the Executive Leadership Team

The position would be ideal for an American expat living in the UK, or someone based in the UK who has demonstrable experience with US accounting.

The role would suit a passionate, personable and inquisitive person looking to grow into a role with more responsibility as the role develops.

Closing date: ASAP/ongoing

Please get in touch to find out more!

Salary: £70,000 - £75,000 per annum

Location: Remote – UK based. Our offices are in East London but we welcome applicants from across the UK who do not wish to relocate. Please note that travel to our London office for regular meetings would be at your own cost.

Hours: 4-5 days a week (flexible – minimum 28 hours/ week)

Contract: Interim. circa eight months, from mid-March 2025

Secondments will be considered.

Benefits: 25 days annual leave, excluding bank holidays and three days off between Christmas and New Year. We currently offer a non-contractual 4.5 day working week, with staff having Friday afternoons off, subject to work demands.

About The Young Foundation

Today, The Young Foundation’s mission is to shape a fairer, greener future. We support locally-led action, building knowledge around the issues people tell us they care about. We involve communities in research, and delivering programmes to shape a stronger, fairer society. We work collaboratively to improve lives and address shared challenges, driving social change for stronger communities and a fairer future.

Our strategy, the Power of Participation, sets out our ambitious, five-year plan.

About the role

As part of The Young Foundation’s five-year strategy, this interim cover role will lead delivery of our distinctive function to support a fair and just transition to net zero for vulnerable households and communities across the UK. You will lead and support delivery of a portfolio of projects including our partnership with University of Manchester to deliver the JUST Centre; work with national government and devolved nations on public participation and environmental legislation; and pioneering policymaking and practice with local and combined authorities to build readiness, resilience and strategies to ensure a just transition.

This is a crucial moment in the UK’s journey to net zero. We know that a fairer, stronger, green and digital economy can regenerate local places and improve people’s lives. But, to achieve this, policymakers across the UK need to better-understand people’s readiness for change, giving practical support, inspiring trust, and mobilising local action. Community engagement and participation is vital in a fair, sustainable, and socially transformative shift to net zero.

Leading a small team, and in collaboration with our external affairs, research and innovation teams, you will have the opportunity to drive forward a critical agenda for the UK, building practices, skills, thought leadership and innovation to drive a just and fair transition. You can read more about our work in this area on our Just Transition hub.

How to apply

With reference to the job description, please complete and return the application form, CV and additional information requested to us.

The closing date for applications is 11:59pm on 22 January 2025.

Successful candidates will be informed by Monday 27 January 2025 at the latest.

1. First round interviews will be held on Thursday 30 January [online]
2. Shortlisted candidates will have the opportunity to meet informally with the senior team and members of the Just Transition team on Monday 3 February [online]
3. Second round interviews will be held on Wednesday 5 February at Toynbee Hall, London

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered.

Upon submitting your application, you will receive an automated response to say we have received your application.

Please note that we review applications after the closing date. All internal applications will be reviewed.

Trauma Foundation South West (TFSW) is seeking a half-time Director of Operations at an exciting period of growth for our small, but well-established and loved charity. 

Responsible to: Board of Trustees

Contract: Permanent Part Time, 6 months’ probation period

Working hours: 0.5 FTE/17.5 hours pw (occasional evening/weekend working)

Location: Flexible work from home with travel to Bristol as required (about 4 times a year)

Salary: Salary £38,850 (£19,425 pro rata)

Benefits: NEST pension, 25 days annual leave (pro rata) + bank holidays (pro rata); flexible working from home. Access to TFSW training programme.

About TFSW

We provide free, long-term psychotherapy to traumatised asylum seekers, refugees and trafficked people in Bristol; and professional training and supervision to individuals working with traumatised people in the Southwest and nationally.  

We are a warm, welcoming team with a strong commitment to staff wellbeing and personal development and core values of compassion, collaboration and courage.

TFSW are part of a healing, welcoming and supportive community for traumatised refugees across the Southwest and have an ambitious vision to be a centre of excellence in our areas of specialism so that people get the support they need. In the past few years, we have made a successful transition from being volunteer-led to being a professionally-led charity with increased funding, staff and clients and the foundations laid for the next stage of growth.

The Director of Operations is a critical role, ensuring the charity is effectively run while leading on the fundraising and development that will enable TFSW to further grow our reach. We are seeking an experienced leader to rise to this challenge, someone who will enjoy working across all aspects of the organisation, effectively balancing the day-to-day operations of the charity with a strategic and ambitious mindset. If you are enthusiastic about the work we do, share our values and would love to bring your experience to a charity looking to consolidate then expand our reach across the Southwest, we’d love to hear from you.

We believe that diversity is a strength, and the more perspectives, voices and experiences we can bring to our work the better. We particularly welcome applications from people with lived experience relevant to our work as well as people from all marginalised groups, communities and backgrounds. We are committed to supporting you in your application; if you do not meet all the requirements of the role and feel you have other relevant experience we would love to hear from you. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process please do get in touch.

(For the full job description and person specification, please read the attached document). 

Hours: Full-time

Remuneration: Up to £23,850 (dependent on experience)

Duration: Permanent

Location: Based within UK-Med’s two (2) warehouses at Stockport (SK4 and SK8) including occasional visits to UK-Med’s office in Manchester.

This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.

Are you willing to work hard and support our exciting warehouse operations by using your expertise to help UK-Med deliver life-saving medical aid?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years.

We are seeking a warehouse assistant to join our growing team. You will be working alongside the UK-Med Warehouse Manager to undertake key work in our warehouse.

You will be managing stock, maintaining kit and equipment, and temperature mapping the facility. You will support our training events and teams who travel overseas by preparing equipment for dispatch and driving to venues in the UK as required.

You will be working across two sites around Stockport, based 3 miles apart. Flexibility on a day-to-day basis will be required.

We need a proactive and flexible individual who is ready to deploy as required to support UK-Med's diverse global projects. Whether it’s assisting with urgent shipments or traveling to provide on-the-ground support during overseas deployments, your role will be vital to ensuring the success of our humanitarian efforts. Your positive, problem-solving approach will be crucial in adapting to the ever-changing needs of our mission.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack - Warehouse Assistant - Janaury 2025 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Monday 20th of January 2025

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Hours: Full-time

Pay: £31,500 GBP annual gross (dependent on experience)

Duration: 18 months (with possible extension dependent on funding)

Location: UK-based with international deployment

Are you looking to kickstart your career in the humanitarian sector? Is your ambition to develop towards leadership roles in humanitarian work? And are you willing to work hard, learn by doing, and contribute to humanitarian work by doing everything it takes to deliver lifesaving health emergency responses?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

We are excited to launch our Humanitarian Trainee Scheme, offering three distinct trainee roles in the areas of Health, Operations, or Logistics. The Humanitarian Trainee Scheme presents an unparalleled learning opportunity for early career professionals who are committed to a career in humanitarian work. It is an opportunity to catapult your career forward towards humanitarian leadership roles within Health, Operations and Logistics. The Humanitarian Trainee Scheme consists of an 18-month pathway designed to provide in-depth exposure to humanitarian health programming through a structured professional development plan where you will embed in a team and contribute actively to the daily work and priorities in the team and wider organisation both in Headquarters and in the field whilst engaging in formal and informal professional development opportunities through training, mentoring, on-the-job learning, etc.

As a trainee, you will:

• Embed in a team in UK-Med headquarters where you will contribute to our broad preparedness and activities within Health, Operations or Logistics.
• Deploy internationally to assist in delivering humanitarian health responses.
• Participate in tailored training, mentoring, and shadowing to build your skills and experience.

We are looking for three motivated individuals, each focused on one of the key areas:

1. Health Trainee
2. Operations Trainee
3. Logistics Trainee

You will have relevant qualifications (e.g., a degree or postgraduate qualification depending on the role) and a keen interest in the humanitarian sector. Some professional and international experience is essential, along with a strong drive to develop your career in one of these critical fields.

This is a unique opportunity to gain hands-on experience, develop your skills, and make a meaningful impact in global health emergencies.

We are proud to offer a supportive and collaborative working environment, with the opportunity to contribute to life-saving humanitarian responses.

How to apply

We strongly recommend that you read the Candidate Information Pack – Humanitarian Trainees - January 2025 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Please apply below, as soon as possible and no later than Monday 27th January 2025

Shortlisted candidates will be contacted for the next stage of the selection process, which includes interviews and in-person assessments to evaluate their skills and suitability for the role.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Role Overview Operations & Data Manager

We are seeking an experienced Operations and Data Manager to join our medium-sized Manchester charity. We are passionate about making life better for people affected by dementia, a growing social issue in the UK. We are an innovative, and collaborative charity striving to work in partnership with our members and their carers to ensure their voices are heard and enabling peer support and empowerment. This key role combines operational oversight of our processes, people and technology with a focus on our data management and controls to help us better serve our community of interest and drive decision-making, improve internal processes, and demonstrate our impact as needed. The successful candidate will be a strong team player with leadership skills and will play a crucial role in guiding the organisation, with the opportunity to progress further if desired.

Key Responsibilities

Operations Management - Oversee day-to-day operations of the charity, ensuring smooth running of our CRM and administrative systems and processes - Manage office facilities and equipment, including technology systems, phones and user and donor database standards and controls - Manage aspects of office and staff/volunteer Health & Safety, including the charity’s minibuses and service user transport - Update and implement operational and HR policies and procedures.

Support the CEO and board of trustees with role related governance matters, including risk management and contract and grant compliance - Manage assigned operational budget and monitor expenditure and approvals as needed

Data Management and control - Lead on the collection, analysis, and reporting of service user data and impact metrics - Maintain and improve our CRM system and reporting - Ensure compliance with GDPR and data protection regulations - Produce regular reports for trustees, funders, and stakeholders - Develop data visualization tools to communicate our impact effectively - Support funding applications with relevant data and analysis.

Team Coordination - Supervise non-service delivery staff and volunteers - Coordinate with Service Delivery Manager to ensure efficient operations - Facilitate internal communication and information sharing - Support staff induction, training and development in data management and I.T. use.

Person Specification

Essential Qualifications - Education to degree level - Minimum 2 years' experience in operations management in non-profit sector - Proven skills and competency in operational data analysis and management information/reporting - Mature IT skills, including advanced Excel and Customer Relationship Management (CRM) (we use Beacon CRM)

Essential Skills and Experience - Knowledge and understanding of charity governance and regulatory requirements - Effective analytical and problem-solving abilities able to develop solutions - Excellent organizational and time management skills - Understanding of General Data Protection Regulation (GDPR) and data protection controls and principles - Proven ability to manage competing priorities and deadlines working within a team - Good presentation, communication and interpersonal skills - Experience in producing operational management dashboards, reports and summaries - CRM systems and data management tools ownership and control.

Desirable Skills, Experience and Qualities - Leadership within the non-profit / charity sector (within a team) - Knowledge of dementia care and support services and gaps in provision - Experience with operational and service impact measurement and reporting - Project management qualifications and or demonstrable skills - Skilled volunteer management for large groups - Skills and desire to support our fundraising and grant management.

Personal Qualities - Empathetic approach and understanding of sensitive issues impacting our team and users - Strong commitment to supporting people and carers affected by dementia Role Description Operations & Data Manager - Proactive and solution-focused mindset - Ability to work independently and collaboratively as part of a team - Flexible and adaptable approach to building successful outcomes for all - Strong ethical principles and integrity.

Please visit our website to read the full job pack and read how to apply, we can only accept applications that contain a CV and covering letter outlining how you meet the job specification.

RIVET is a new social enterprise bringing together brands, influencers, and NGOs to fund and amplify youth-led social change. With 100+ years of experience elevating young changemakers, RIVET’s founders have seen firsthand that young people don’t lack talent or imagination; they lack access to resources.

In response, we have created the world’s first micro-finance platform focused on young social innovators, funded by youth themselves. This engine will transform young people’s everyday purchases into philanthropic power for their generation’s ideas to change the world. Created by, for, and with young people, RIVET represents the largest investment in youth-led social change. Ever.

As RIVET’s inaugural Director of Donor Engagement, you will help build and then lead the stewardship implementation for our 70+ major donors who serve on our Leadership Council, Youth Impact Council, and Youth Impact Fund, providing them with a meaningful experience that reflects our shared values and desired impact. RIVET’s operating budget is $2.5M, with most of that currently coming from philanthropic support. Our four-year sustainable business model strategy reflects an increasing reliance on brand revenue. The Director of Donor Engagement plays a critical role in helping us secure the capacity building funds needed to help the RIVET rocket get into orbit in the meantime. Your success is largely defined by donors renewing and deepening their support, and increasingly serving as an engine for RIVET’s expanded global impact. 

We couldn’t run Manchester International Festival without the dedication, energy and enthusiasm of our amazing volunteers. Some 426 volunteers got involved in MIF23, our last festival, doing everything from helping out with preparations to greeting the public at our events. Our Festival Volunteer Manager is critical to the smooth running of this programme.

Our Festival Volunteer Manager will lead on the recruitment of MIF volunteers, training and induction, and support for volunteers taking part in the 2025 programme. They will ensure that the volunteer programme is inclusive and accessible, and that volunteers have a fantastic experience at all points that they interact with us.

The primary focus of this role is leading on the volunteer-facing aspects of the MIF Volunteer Programme, however the post holder will work within a Volunteering Team that also delivers other Factory International volunteering programmes, including those at Aviva Studios, and may also support the delivery of these from time to time.

This role will involve a significant amount of evening and weekend working – particularly during May, June, and July, to facilitate the delivery of the programme. It is likely that this role will involve working additional hours, particularly during the Festival, which can then be taken back on a flexible basis. 

Festival Volunteer Manager Responsibilties

- Lead on volunteer recruitment for MIF25, ensuring and encouraging applications from diverse communities across Greater Manchester and supporting the application and selection processes for new and returning volunteers

- Plan, develop and deliver training and induction schemes for MIF volunteers

- Organise social events, volunteer placements and other volunteer activities leading up to, during and immediately after the 2025 Festival

- Ensure efficient and accurate administration of the MIF volunteer programme including maintaining databases and schedules, processing volunteer expenses and contributing to evaluation processes and reporting

- Manage Volunteer Team Leaders who in turn manage, support and encourage the wider volunteer team. Manage any placement hosted with the Volunteering Team

- Coordinate with departments across Factory International to ensure that their MIF volunteer requirements are being met, and that the volunteer programme is integrated into the work of the organisation to best effect. This includes contributing to the volunteering team’s relationship with key festival partners, ensuring that they are kept informed and involved both before and during the Festival

- Offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact

Festival Volunteer Manager Person Specification

ESSENTIAL 

- Excellent communication skills, including written communication and verbal presentation skills

- Excellent organisational and administrative skills, including attention to detail when dealing with large amounts of data

- Experience of line managing staff or volunteers

- Ability to work on own initiative as well as part of a team

- Ability to manage multiple priorities and meet deadlines

- Flexible and adaptable approach to problem solving within a fast-paced environment

- Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds

- Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment)

 DESIRABLE 

- Experience of leading a volunteer programme (or other similar programme) involving large numbers of people

- Experience of working with a Volunteer Management System (i.e. an online system that holds volunteer records, enables applications to be submitted, enables rota-ing, etc)

- Experience of having worked or volunteered on a large festival or event

- Experience of designing and delivering training programmes or sessions

- Positive and enthusiastic attitude with a commitment to excellence

- Enthusiasm for training, mentoring and support of emerging talent