Policy development jobs

Would you like to see God’s generosity overflowing in church communities across Leicester and Leicestershire?

We are seeking a focused proactive fundraiser with a deep understanding of church life to increase Parish Contribution income in the Diocese of Leicester.

If you have:
- Understanding and belief in the importance of generous Christian giving in discipleship and church life
- Enthusiasm to equip and resource lay and ordained people to confidently lead generous churches
- Experience in helping communities see things in new ways and adopt new approaches

…then we are keen to consider your application for this role.

Key Responsibilities
Reporting to the Director of Finance, you will:
- Protect and grow Parish Contributions from churches
- Undertake targeted work to help Minster Communities fund their paid ministry
- Engage with church leaders to promote the theology and culture of giving

In your role, you will act as a consultant to churches from a variety of contexts to help them develop a strong culture of generosity and build financial resilience.

For an informal conversation about the post, contact Simon Wilson, Director of Finance, at simon.wilson@ leicestercofe .org

Additional Information
- We encourage applications from UKME/GMH candidates, who are currently under-represented in the organisation.
- The Diocese of Leicester, part of the Church of England, is committed to safeguarding, care, and nurture of everyone within our church community. We follow the Church of England's Safeguarding Policies and relevant statutory legislation and guidance. A Basic DBS check is required for this post.

Important Dates
- Closing Date: Sunday 4th May
- Interview Date: Monday 12th May

There is an occupational requirement that the postholder is a Christian.

The Living Well Team:
The Bury Living Well Service is formed from an alliance of mental health services in the Bury area. The staff team is made up of staff from different backgrounds from Pennine Care Foundation Trust, Bury Involvement Group, the Creative Living Centre, and Early Break, and includes both clinical and non-clinical staff who employ a multi-disciplinary team approach to supporting individuals with significant mental health challenges in the community.

Job Summary:
You will form part of the Voluntary, Community, and Social Enterprise (VCSE) provision within the Bury Living Well Model as a member of the Creative Living Centre (CLC) Service Delivery Team. The Link Worker is responsible for case loading adults experiencing mental and emotional distress, offering person-centred and trauma informed support in the community both face to face and via telephone. Ensuring that service users are provided with both initial and ongoing support in either 1:1 or group sessions, as appropriate to their needs which are identified and reviewed on an ongoing basis. You will engage empathically with those you support, providing positive emotional and therapeutic support, through a collaborative approach which focuses on individual strengths rather than deficits, enabling and promoting autonomy and self-care. You will work alongside clinical staff and staff from other VCSE organisations to form multidisciplinary team approach to collaboratively support individuals in the community. You will be supported by the Living Well VCSE Coordinator, Operational Programme Manager and Clinical Lead. CPD opportunities are available and personal interests/skills will be supported to development and growth. This is a new post and there will be an opportunity to help shape and evolve it.

What you can expect in return 

The role is 35 hours per week and will have a base in Bury but expected to travel across the Bury area in community settings.

Equal Opportunity Employer: The Creative Living Centre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Please note, this role is subject to the receipt of a satisfactory Enhanced Disclosure and Barring Service check and references. Applicants must also be eligible to work in the UK

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Newcastle, City House, City Road, NE1 2AF

Hours: 28 per week, worked over four or five days, Monday to Friday. Working pattern to be discussed at interview.

Contract: Fixed term contract/ secondment until 13 February 2026 (parental leave cover)

About the role

We are looking for someone to join this team to increase our capacity to respond to new and existing members. As the first point of contact, our Engagement and Assessment service greets new and existing members to Crisis, and you will be working in in a fast and dynamic environment to provide a positive and welcoming experience.

No two days are the same, and you will be completing holistic assessments to identify areas of support, helping the person to prioritise their needs, and collaboratively creating a plan to achieve their goals. We aim to achieve stability in the persons situation and address the immediate concerns to then work towards long lasting and sustainable change. This is a key role as you will be part of a members journey out of homelessness.

About you

As part of the Engagement and Assessment team you have a real opportunity to demonstrate your empathy for people experiencing homelessness as our first point of contact.

Sometimes visitors are distressed by their situation and this role would suit someone who is both resilient and compassionate. You will work as part of a busy team in a fast-paced environment and an ability to communicate effectively and prioritise competing demands are essential.

You will have experience in homelessness and have demonstrable skills in understanding homelessness legislation and in advocating on behalf of people. We know that there are many factors that play a significant part in someone's homelessness including issues with health and wellbeing, financial security, social networks etc. Experience of offering support in these areas is essential.

You will have a track record of working with partner agencies, developing, and maintaining strong working relationships and collaborating to achieve the best outcomes for members.

You will be interested in evolving your skills and playing an active role as we continue to develop our Engagement and Assessment service further.

You may have experience in; We would welcome applications from people with direct experience of offering advice and guidance and having a good understanding of homelessness legislation is essential to the role. We are looking for staff with substantial experience of supporting complex and vulnerable individuals that want to play a part in our aim to end homelessness in the Northeast.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 27 April 2025 23:55

Interviews will take place w/c 5 May 2025 at Crisis Skylight Newcastle, City House, City Road, NE1 2AF

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Independent Domestic Violence Advocate (IDVA)  

 Location: London (On-site & Outreach Work) 
Contract: Full-time – [Fixed Term to March 2026 
Salary: £30,000 pa

Are you passionate about supporting survivors of domestic abuse? Do you have experience working with people with learning disabilities and autism? Respond is looking for a specialist Independent Domestic Violence Advocate (IDVA) to join our trauma-informed team. 

About Us 

Respond is a specialist organisation dedicated to supporting people with learning disabilities and autism who have experienced abuse, trauma, and complex life challenges. We provide psychotherapy, advocacy, and specialist interventions for survivors of domestic and sexual violence. 

About the Role 

As an IDVA at Respond, you will provide high-quality, trauma-informed advocacy to survivors of domestic abuse, ensuring their safety and empowering them to rebuild their lives. You will conduct risk assessments (DASH), develop safety plans, and work closely with agencies such as social services, police, and housing. You will also play a key role in raising awareness and improving support for neurodivergent survivors. 

What You’ll Do 

Provide specialist, person-centred advocacy for survivors with learning disabilities and autism. 

 Undertake risk assessments and safety planning to enhance survivor well-being. 
Represent survivors at MARAC and multi-agency meetings, advocating for their needs. 
Work closely with social services, health professionals, and the criminal justice system. 
Deliver training and consultation to professionals on supporting neurodivergent survivors. 
Ensure accurate case management and uphold safeguarding responsibilities. 

What We’re Looking For 

IDVA qualification OR significant domestic abuse advocacy experience. 
Understanding of domestic abuse, coercive control, and trauma-informed practice. 
Experience working with survivors of domestic abuse, particularly those with learning disabilities and autism. 
Strong advocacy, case management, and multi-agency working skills. 
Ability to adapt communication styles to support neurodivergent clients. 
Knowledge of MARAC, safeguarding, and legal frameworks for domestic abuse cases. 

Why Join Us? 

Be part of a specialist, trauma-informed team making a real difference. 
Receive ongoing training and professional development. 
Work in a supportive and collaborative environment. 
Hybrid/flexible working options available. 

How to Apply 
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria by 2nd May 2025.

 Got questions? Get in touch at via Charity Job. 

Join us in creating a safer, more inclusive world for survivors of domestic abuse.

• ​Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• Closing date: 22 April 2025 (8am)
• Shortlisting date: 23 April 2025
• Interviews: 29 April 2025

From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

Responsible for the Purchase & Sales ledger and associated matters within a charitable trusts accounting environment. Please refer to the Job Description for detailed information.

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

Job information

The National Council for Voluntary Organisations (NCVO) has championed volunteers and the voluntary sector for over a hundred years.

Due to an internal promotion, we have an opportunity for a Finance professional to join us as a Finance Officer on a 12-month fixed term contract. The role is mainly responsible for the Purchase & Sales ledger and associated matters within a charitable trusts accounting environment.

As a great believer in retaining talent and promoting from within, there is a possibility that this role could become permanent.

To be successful in this role, you’ll bring enthusiasm, a good understanding of finance (preferably in a charity / Not for Profit environment) and be a part qualified finance professional.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• the option to purchase or sell up to five more days each year
• five days’ volunteering leave (pro rata for part-time staff)
• 2.5 extra ‘wellbeing’ days off during the year
• enhanced pay for sick/maternity/adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home/off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities.
• The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

Job description

Job Purpose

To manage and develop the home from hospital settle service in the hospitals that you are responsible for, to support timely and successful patient discharges from hospital and prevent re-admissions.  You will work in collaboration with hospital teams and community teams to lead and manage your team to support the smooth transition from hospital to home for service users.  The service works with people for time limited support (usually up to 6 weeks) to adjust and settle back in their homes, and to prevent readmission into hospital. 

Key Tasks

• Work in partnership with the hospitals and other health and social care professionals to coordinate safe and timely discharges for referred clients.  This involves attending meetings with hospital personnel including Discharge Co-ordinators and Ward Managers to discuss discharges and plan who and how individuals will be supported as appropriate. 
• Manage a team working across two hospitals and ensuring the service is available between the contracted hours.
• Work collaboratively with other agencies providing support services.
• Conduct initial assessments of people referred to the services as necessary.
• Plan and develop person centred interventions to provide short term support for people after hospital discharge.
• Work with GPs as appropriate in identifying and supporting patients to reduce unnecessary hospital admissions.
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
• Support the hospitals with delayed transfer of care (DTOC).
• Coordinate and monitor the caseload of referrals allocated to team members to ensure a fair and manageable distribution of work.
• Rota planning to ensure staff flexibility and availability, enabling planned rosters that best suit both hospital and patient needs.
• Develop your team which includes; supervision, appraisal, planning of continued professional development opportunities and training needs.
• Conduct regular management audits to ensure a consistent way of working and identify development and training needs in the team or individual.
• Develop and deliver a flexible service that can respond to peaks and troughs in demand.
• Ensure the service is meeting key performance indicators, and identify any concerns e.g. demand for the service exceeding the levels in the contract and taking proactive action to address this.
• Monitor performance of the services against KPIs and produce reports to demonstrate performance.
• Deliver front-line services when needed, e.g. sickness or staff shortages.  This is by exception rather than you regularly doing support work.
• Manage the budget, sign-off expenses, and ensure the project is delivered to budget, liaising with the Finance Department as necessary.
• Support the directorate with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
• On a rota basis, provide weekend on call cover for the services you manage, and other hospital settle services provided by AUKEL.

Administration

• Lead on contract reporting, this includes quarterly, annual and ad hoc reports as necessary.
• Carry out annual customer service surveys.
• Enable the impact of the service to be assessed and inform the improvement of other local services by keeping electronic records of all referrals and interventions, and producing reports on activity and outcomes, in accordance with KPIs.
• Meet and produce reports as required by the Head of Service.
• Ensure patient records are regularly updated through AUKEL database, and support staff to complete their administration via training etc.
• Work with the Communications team and the Head of Service, market and promote the service.
• Build and circulate a resource pack for the wider AUKEL team to generate referrals between services delivered by the charity.

Quality

• Be familiar with and implement AUKEL policies and procedures.
• Ensure the service is delivered in accordance with Care Quality Commission principles.
• Ensure a cycle of continuous improvement by taking a “lessons learnt” review approach.
• Ensure that the requirements of the contract specification for the services are met.
• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
• Respond to safeguarding or other concerns and take appropriate reporting and management action.
• Lead on recruitment of staff for your team, and support others at AUKEL.

 Liaison

• Represent AUKEL and participate in appropriate external meetings and events and remain aware of local, regional and national issues affecting AUKEL clients.
• Develop external relationships with stakeholders, and build positive connections with health and social care partners
• Attend contract management meetings with commissioners alongside the Head of Hospital and Home Services.

 General

• Meet regularly with line manager for support, supervision and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Complete any training required to fulfil the post.
• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults, Safeguarding, and Care Quality Commission (CQC) guidelines.
• Other duties which are consistent and commensurate with the responsibilities of the post and the needs and development of the Hospital Home and Settle Service.

 Functional Links

• The Home and Settle Manager is line managed by the Head of Hospital and Home Services
• The Home and Settle Manager line manages:
• Project Officers
• Discharge and Settle Workers
• Volunteers
• Close working is required with Age UK East London Finance Team
• Close working with Information, Advice, Advocacy & Befriending Services
• Close working with Handyperson services
• Close working with Age UK East London Community Services
• Close working with other take home and settle services across east London

Person Specification

Experience

Essential

• Minimum of 2 years’ experience of people management including line management and team leadership.
• Minimum of 2 years’ experience of delivering services within a health or care setting at a level reflecting the responsibilities of the post.
• Of project recording and reporting to funders.
• Of leading service development and improvement and managing the change process.

Desirable

• Experience of working with older people
• Experience of working within a hospital discharge setting.
• NVQ Level 2 Health & Social Care or Care Certificate

Knowledge & Understanding

Essential

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
• Understanding of NHS hospital discharge procedures.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
• Understand of and commitment to equity, diversity, inclusion and dignity

Desirable

• Knowledge and understanding of NHS England legislation regarding Avoiding Unplanned Admission Care Plans.
• Knowledge of project financial budgeting
• Knowledge of CQC fundamental standards
• Understanding of impact on the Mental Capacity Act 2005 & Liberty Protection Safeguards 2020 within the hospital setting

Skills/Attributes

Essential

• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Good planning and organisational skills
• Ability to work calmly under pressure.
• Intermediate IT skills
• Data analysis skills

Desirable

• Ability to speak one or more community languages

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs
• The post holder will work with standard Office365 server-based computer system
• Occasional weekend and evening working may be required

Employment Details

Location

The post holder will be based between the Homerton and the Royal London Hospitals.

Contract type

This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based within the Hospitals they oversee.

Do you want to work with a leading advocacy charity organisation supporting those in need?
 
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 
 
Are you keen to make a difference to people who want to be heard? 
 
Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an Advocate to join our team in Cheshire West and Chester.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us 
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 
 
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website. 

About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 
5% employer pension & minimum 3% employee contribution 
Salary sacrifices pension scheme 
Separate Life Assurance Cover (equivalent of two times your annual salary) 
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 
24/7 Employee Assistance programme 
Access to remote counselling service 
Paid Disability Leave 
Paid compassionate Leave 
Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  
Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.

Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please visit our vacancy page on our website.

How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:
Closing date for applications; 30 April 2025 Midnight 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Want to know more about VoiceAbility and the role?
Please visit the vanacy page on our website

We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training. 

Operations Manager

We are looking for an Operations Manager to join this charitable programme based on the Cambridge Biomedical Campus with a mission of working in partnership to improve healthcare globally.

Position: Operations Manager

Location: Hybrid working to include days in the office on Cambridge Biomedical Campus

Salary: £33,000 – £36,000 per annum FTE (depending on skills and experience)

Hours: Part time 22.5 hours per week (0.6 FTE)

Contract: Initial two-year fixed term contract

Closing date: Sunday 27th April 2025 – however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

About the role:

This is an exciting new role that recognises the organisation’s growth and development. As Operations Manager, you will lead on risk, financial, and operational management across the organisation’s projects and programme. Working closely with the team, partners and finance colleagues, you'll ensure the smooth, effective, and compliant running of the programme.

You will play a central role in maintaining and improving systems, supporting compliance, and enabling the effective use of donor funds. You will work across departments and partners to build capacity, embed good practice, and help to deliver high-quality and impactful global health programmes.

Some of your key responsibilities will include:

• Leading on financial oversight and operations processes for the charitable programme.

• Ensuring policies, procedures and systems support safe and effective programme delivery.

• Managing financial compliance, budgeting, forecasting, and donor reporting.

• Supporting partner organisations with finance and grant management.

• Leading on audits and financial reporting with support from finance colleagues.

• Developing and implementing systems to support efficient day-to-day operations.

• Contributing to budget development for grants and ensuring alignment with cost recovery.

• Communicating complex finance issues clearly to non-finance staff.

• Supporting and training partners’ finance staff and building capacity.

About You:

To be successful in this role, you’ll need to be a proactive, organised individual with experience in finance and operations in the international development or global health sector. You’ll have a strong understanding of financial compliance and controls, a high level of accuracy, and enjoy working as part of a small and passionate team.

You will also need to have the following skills and experience:

• Educated to degree level or equivalent experience.

• At least three years’ experience of multi-partner projects in the international development sector, including financial management.

• Highly competent in Excel and confident creating templates and financial databases.

• A systematic, detail-oriented, and organised approach.

• Strong verbal and written communication skills.

• Ability to explain financial and contractual information to non-finance colleagues.

• Team player with excellent interpersonal skills and flexibility.

• Committed to equality, diversity and inclusion.

Desirable:

• Experience in a charity or global health environment.

• Experience using CRM systems.

• Understanding of global health issues and working alongside the NHS.

In return:

This is an amazing charity to work for! Global Health is about improving health and achieving health equity for all people worldwide. They have been strengthening health systems across the world through education, reciprocal learning and relationship building. The charity uses a health partnership model—working with hospitals, governments, and health organisations in Cambridgeshire and East of England and in global majority (low- and middle-income countries (LMICs) to provide specialist expertise, support shared learning and encourage sustainable change.

You will receive a fantastic benefits package that includes:

• Pension Scheme

• Group Life Assurance @ 4 x Salary

• Enhanced Maternity and Paternity Pay

• Annual Eye Tests + £65 (towards Computer Use Glasses)

• Leisure Centre on site

• NHS Discount Schemes

• Health Cash Plan – Medicash

• Employee Assistance Programmes

• 25 days of Annual Leave + Bank Holidays PLUS Your Birthday off (increases by one day each year after 2 years, up to 29 days)

• Cycle 2 Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply.  Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.

Other roles you may have experience in could include Operations Lead, Finance and Operations Officer, Global Health Programme Manager, Compliance Manager, Project Operations Manager, Grants & Finance Manager.

About the role

We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.

This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.

As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.

This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.

We’re looking for someone who:

• Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
• Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
• Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
• Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
• Embodies our values and behaviours

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Head of Operations, you’ll receive:

• A competitive salary of £59,753 per year
• A company car
• A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
• 25 days’ paid holiday per year, plus bank holidays
• Development workshops & courses, to help build your career
• Comprehensive, personalised induction programmes, tailored to your role when you join us
• A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
• Family friendly policies & enhanced pay
• A competitive pension scheme & life assurance, available to all our employees
• 25% staff discount in all Mind shops
• Access to exclusive discounts at over 160 retailers through our employee savings app
• Employee Assistance Programme
• Cycle to Work Scheme
• Interest free season ticket loan

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.

Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. 

More details

For more information and a full person specification, please review the job description.

We're recruiting for someone to lead our public engagement work on climate and nature and ensure that the public are involved in critical decisions on how to reach net zero and protect the future of nature and land in the UK. 

Involve has a commitment to use our skills, time and experience to address big challenges. Climate change is one of those big challenges and is a policy area where citizen engagement on both principles and practice is vital.  It, and Net Zero in particular, risk becoming a polarised and politicised issue where there is little room for considered, inclusive decision making. 

This exciting role will lead and coordinate our work with institutions, and others, to find a way through difficult issues like low emission zones, the energy transition, industrialisation of green spaces and other challenges in a way that centres the people who are impacted, with a social justice and equity lens. This role will primarily sit within our Innovation and Practice (I&P) function - focused on practical delivery of public engagement such as citizen assemblies, juries and other deliberative processes. The successful candidate will lead several of our major climate change and nature projects, including the UKRI Net Zero Living project - working with 28 Councils to embed meaningful public participation in their route to net zero. You will also contribute to the training, standards setting and advocacy work that Involve does - maintaining and growing our reputation in climate and environment networks and communicating the contribution we can make and impact that we are having.

We have a significant track record in public deliberation on climate change. We ran the first Climate Assembly in the UK and have since delivered many projects in this area including the People’s Plan for Nature. We have developed a reputation for best practice public dialogue, deliberation and capacity building. We want to grasp the opportunity for deliberative practices to make a real contribution to the change needed to respond to the climate crisis. This is a great opportunity to play a central role in taking this work forward. We are looking for someone to bring experience in designing and running participatory and deliberative processes and a good understanding of the complexities and challenges of climate and/or nature. You will need to be committed to taking a collaborative approach -  co-creating and coordinating our strategy on public engagement across the organisation and build on the work that others are doing.

We are seeking someone with a mix of skills: an individual with proven community fundraising experience, excellent relationship-building abilities and a crafter of persuasive and powerful content that resonates with a variety of stakeholders.

You’ll be joining Brigstowe at an exciting time as we aim to build on the fundraising growth and development from recent years. Can you help us to deliver compelling communications while moving our income generation to the next level? 

Your role 

You’ll be securing financial support for Brigstowe from individuals while simultaneously raising its profile among stakeholders through strategic communications and marketing efforts. This work includes:   

1. Building relationships with community groups and corporate organisations, managing individual giving through the ‘Friends of Brigstowe’ programme, organising fundraising events and providing supporter care.  

2. Developing and implementing marketing/comms strategies to promote Brigstowe’s work, producing branded materials (newsletters, reports, blogs, videos), overseeing our website and social media presence, and handling media relations.  

About you 

You’ll have a proven track record in community fundraising, with a good understanding of stewardship that converts supporters into champions.

Creative and proactive, your previous marketing and PR expertise will bring compelling stories to life across various platforms, enabling us to connect with a diverse range of stakeholders. You’ll be someone who networks comfortably and spots opportunities others might miss. You’ll be resilient, self-motivated, and be meticulous with a strong eye for detail and fantastic planning skills. 

You’ll be someone who can commit to working within Brigstowe’s service delivery ethos of respect, empowerment and inclusion. 

About us 

Brigstowe supports anyone living with or affected by HIV in Bristol and the surrounding areas. We offer a comprehensive and holistic range of services including advice and support, a peer support group and peer mentoring. 

We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award-winning services are accessible, person-centred, non-judgemental, professional and of a high quality at all times. 

As well as joining a collaborative, supportive, motivated and dynamic team, you will receive:  

• 26 days holiday per year plus bank holidays (pro rata) 

• 6% pension contribution    

• Ongoing training and development opportunities   

• Regular one-to-one supervision 

• Flexible/remote working options available on discussion with line manager (some office working is required) 

• Cycle to work scheme

Closing date:   Midday Wednesday April 30th

Interview date:   Wednesday May 7th at The Old Coop, Ground Floor, 40-42 Chelsea Rd, Bristol, BS5 6AF  

How to Apply:   

Please fill in the Application Form outlining your reasons for applying and how your skills and experience fit the person specification. All applications will be scored using the person specification and therefore applicants who provide clear examples to evidence their skills and experience are more likely to be offered an interview.   Brigstowe values the experience and diversity of individuals and therefore invites you to also use general life experience when evidencing your abilities and experience against the person specification. 

Please also complete our Required Information Form and Equal Opportunities Form. 

If you would like more information on this role, please see our website.

Brigstowe is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applicants with the appropriate skills of any background or identity, or those identifying as having a disability.    We seek a diverse workforce which is representative of the clients we serve, and we strongly encourage applications from people of African or Caribbean heritage as they are currently under-represented in our staff team. We also encourage applications from people living with HIV.  Any applicants who let us know that they are from either of these two groups and who meet the essential criteria in the person specification will automatically be invited to interview.  

Head of Programmes

We are seeking a strategic and dynamic leader to oversee the delivery and expansion of programmes across England, driving impact and fostering strong partnerships.

Position: Head of Programmes – England

Salary: £37,000 - £40,000 FTE pro rata
Location: Lancashire/Northwest
Hours: Part time, 0.6 FTE
Contract: Permanent
 

Closing Date: 22nd April 2025

Interviews: 29th & 30th April

About the Role

As Head of Programmes, you will lead the strategic delivery of the organisation’s Time Credit programmes, ensuring high-quality impact while developing strong relationships with stakeholders, funders, and community partners. Key responsibilities include:

• Leading programme delivery and ensuring all projects meet their objectives.
• Managing and developing regional teams to achieve programme success.
• Overseeing stakeholder engagement and strengthening partnerships.
• Driving business development, identifying funding opportunities, and supporting the expansion of services.
• Developing and implementing strategies that align with the charity’s mission and values.
• Managing budgets, reporting on progress, and contributing to organisational strategy.

About You

As Head of Programmes you will be an experienced and motivated leader with a passion for delivering impactful programmes that empower communities. You thrive in a fast-paced environment, balancing strategic oversight with hands-on management to ensure projects achieve meaningful results. Essential skills include:

• Experience in programme management, stakeholder engagement, or business development.
• A strong track record in community development or public sector partnerships.
• Excellent leadership and strategic planning skills.
• The ability to oversee multiple projects and teams effectively.
• Strong communication skills with the ability to engage with funders and commissioners.
• A passion for driving social impact and community engagement.

About the organisation

A leading UK-based community development organisation, creating connected, fair, and healthier societies. Empowering communities by recognising and valuing volunteering through an innovative Time Credits model. With a network of over 1,500 charities, 15,000+ active volunteers, and 750+ business partners, they are committed to driving social impact and policy change.

Other roles you may have experience of could include: Programme Manager, Head of Partnerships, Community Development Manager, Director of Programmes, Social Impact Manager, Business Development Lead, Head of Operations.

Apply now to lead impactful programmes and shape the future of community engagement!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

View the full job description and person specification attached.

Applications close at 23:59 on Monday 5th May.

TEP was founded by the Directors of ImpactEd Group and is incubated by the Group, receiving operational and governance support from Group Services. ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable.

The Engagement Platform (TEP)

Our Vision: An education system where school engagement is consistently understood and acted on to improve pupil outcomes, employee culture and community relations.

Our Mission: The Engagement Platform exists to support schools and Trusts to easily, robustly and systematically understand and improve the engagement of pupils and students, parents and carers, employees and community stakeholders.

TEP exists to support schools and trusts to easily, robustly and systematically understand and improve school engagement. As a platform, TEP captures and reports on engagement across various dimensions and stakeholder groups: pupils and students, parents and carers, employees and community stakeholders. TEP helps schools to understand and act on this data. The platform's ability to track changes over time enables schools to measure the impact of their interventions, ensuring that their engagement strategies are effective and adjusted as needed. This action-oriented approach ensures that school engagement is not simply a metric or backward-looking accountability tool, it is core to school improvement.

Alongside providing detailed school and Multi-Academy Trust level insights, we are building the national evidence base around school engagement as a lead indicator. Our research unit provides national insights and research publications to support school level insight and build better sector understanding of school employee engagement. We engage with the TEP school community to provide research insights, case studies and best practice examples to support their practice.

The role

In an exciting note role within TEP, we are recruiting our first Marketing Manager. The successful candidate will have an excellent track record of designing and managing marketing and communications campaigns with impact.

Working closely with TEP Directors and ImpactEd Group Directors you will develop, implement and manage the communications and marketing activity for TEP as we build awareness and uptake of The Engagement Platform across the country and internationally. 

You will plan campaigns, shape messaging and lead on execution of comms and digital marketing activity. With a wealth of data and insight to draw upon, we are excited to invest in our marketing function to take the benefits of TEP to the market.

About you

We are looking for someone who is passionate about education and our mission. We believe this is a role with significant growth and development opportunity and we welcome applications from people who are excited by the chance to shape, develop and grow the communications and marketing function at TEP.  We hope that applicants will bring:

Experience 

• Demonstrable experience in communications and/or marketing, developed over a minimum of three years

• Evidence of achieving targets and outcomes through communications and marketing activity

• Experience of managing and tracking digital marketing ads and campaigns

• (Preferred) experience of working in SAAS product marketing

Knowledge 

• (Preferred) Understanding of UK education sector and sector media

Skills 

• Communication: Ability to listen attentively, and to write and speak clearly, confidently and convincingly.

• Self-motivated, entrepreneurial and solutions-focused; we are a nimble, growing organisation so we have to thinking on our feet and adapt to change.

• Clear passion and interest for improving school engagement and supporting school leaders across the UK.

Inclusion Specialist

We are looking for an Inclusion Specialist (term time + 3 weeks only) to join a team providing specialist support and interventions for children and young people with Special Educational Needs (SEN) impacted by the Grenfell tragedy.

Position: Inclusion Specialist
Location: West London (office-based)
Salary: £51,429 - £58,140 per annum (£48,857 – £55,233 actual/pro-rata)

Hours: Full Time (36 hours per week)
Contract: Permanent (term time + 3 weeks only = 42 weeks)

Closing Date: 11.59pm on Monday 28th April 2025

The Role

The Inclusion Specialist will play a crucial role in supporting children and young people affected by the Grenfell tragedy. Working within the Education Hub and local schools, you will help enhance learning experiences, provide tailored interventions, and ensure inclusive practices for children with SEN.

You will:

• Deliver one-to-one and group-based interventions, including after-school programs and small group teaching sessions tailored to specific learning needs.
• Conduct diagnostic assessments to support the development of tailored learning plans.
• Work closely with families, schools, and community partners to provide holistic support for children with SEN.
• Act as a liaison between families and schools to ensure a cohesive approach to supporting children.
• Provide trauma-informed guidance to families, teachers, and school staff, focusing on emotional regulation and academic success.
• Support teachers in implementing inclusive strategies and differentiated instruction within the classroom.
• Facilitate restorative conversations between schools and families to strengthen relationships.
• Deliver Continuing Professional Development (CPD) sessions for school staff on SEN best practices.
• Create and distribute accessible learning resources and tools to support inclusive education.
• Regularly review pupil progress and adjust interventions accordingly.
• Work flexibly, including occasional evenings and weekends, to meet the needs of children and families.

About You

We recognise this is a unique role and therefore realise you may not have experience in every aspect of the person specification. We value enthusiasm, a willingness to learn and passion for building resilience within our community.  We therefore encourage you to apply if you feel you align with our vision and approach, even if your experience to date does not match all elements of the role.

• Qualified Teacher Status (QTS) with a relevant SEN qualification or substantial experience in SEN support across multiple key stages.
• Strong knowledge of safeguarding policies and procedures, including the ability to respond to concerns.
• Experience working with children across different key stages and supporting children with SEN.
• An understanding of trauma informed and restorative practice alongside a willingness to learn more.
• Strong interpersonal and communication skills, with the ability to build positive relationships with diverse stakeholders.
• Experience working with families and understanding diverse cultural contexts.
• Familiarity with relevant education legislation and policies, including the Education Act 2002, Children and Families Act 2014, Equality Act 2010, and Keeping Children Safe in Education (2023).
• Ability to track pupil progress, implement data-driven interventions, and develop inclusive education policies.
• Commitment to professional development and safeguarding responsibilities.

Ready to Make an Impact? Apply Now! Submit your CV and a supporting statement (maximum 2 sides A4) outlining how you meet the role requirements. Please ensure both documents are in one file.

About the Organisation

The Grenfell Education Hub will open later this year to serve those most affected by the Grenfell Tower tragedy. The hub will provide educational support to children, young people, their families, and local schools.

Following a consultation process in 2023 and 2024, the hub will bring together a team of professionals, including four specialist teachers, an Educational Psychologist, a Speech and Language Therapist, an Occupational Therapist, a Careers Coordinator, and a Family Support Worker. Their time will be split between direct work with children and families in the hub and supporting local schools.

The hub’s objectives are to:

• Provide high-quality educational support to as many children and young people as possible.
• Build the skills and confidence of children, families, and education staff in local schools.
• Develop strong relationships with those most affected by the Grenfell Tower fire.
• Accurately assess its impact.

Diversity & Inclusion: The Education Hub is committed to building an inclusive and diverse workforce. We welcome applications from all backgrounds.

Other roles you may have experience in: SEN Teacher, Inclusion Lead, Pastoral Support Officer, Trauma-Informed Educator, Education Consultant, Education Coordinator, Teaching and Learning Lead, Behaviour Support Specialist.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.