Performance Manager (Programme Delivery) Jobs in London

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience

This is a senior role within our People & Organisational Development directorate. Reporting to the Associate Director, People Operations you will play a key role in supporting Marie Curie's 5-year strategy by enabling employees to focus their time on patients and services by implementing efficient, prompt, automated and human-focused processes across data, systems, administration, payroll and audit.
 

Your Role:

• Overall Direction and Development: Leading the payroll team, you will ensure efficient and accurate payroll processing.
• Strategic Planning: You will have the opportunity to develop and execute payroll strategies to align with organisational goals.
• Compliance: You will ensure adherence to all payroll-related financial, legal and corporate compliance requirements.
• Leading and driving improvement. You will understand organisational impacts and create and encourage a culture of continuous improvement.

Additional Criteria for Success:

• Proven track record in payroll management, preferably in a large and complex organisation (e.g. commercial, audited environments private or public sector). This should include operational management of service delivery to a diverse customer base.
• Strong payroll legislation knowledge.Including payroll laws and regulations, tax compliance, pensions, statutory payments and employment law. Associated audit and risk experience is a must.
• Payroll systems expertise. Highly proficient with payroll software (Oracle and/or Zellis is highly desirable). Advanced Excel is additionally required.
• Demonstrable experience managing and developing a team, with strong performance management and coaching/development skills.
• Project management experience. Proven achievements in leading payroll-related projects, such as systems implementations or process improvements.
• Strong ability to identify, assess and solve payroll-related issues with a proactive and strategic approach.
• Results oriented with a positive outlook, high level of motivation, enthusiasm and dedication to the mission and goals of Marie Curie.

Contract: Permanent
Salary: £65,000 - £70,000 pa dependent on skills, knowledge and experience.
Location: Home-based within the UK, with ad-hoc travel to London and Birmingham required.

Application & Interview Process
As part of your online application please submit your CV plus a cover letter outlining your interest in/suitability for the role.
Close Date: Sun 20th October

Benefits you'll LOVE:
* Flexible working. We're happy to discuss flexible working at the interview stage.
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
* Loan schemes for bikes; computers and season tickets
* Continuous professional development opportunities. We can consider financial support for HR/payroll-related qualifications for this role.
* Industry-leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family friendly and sickness benefits
* Access to Blue Light Card membership
* Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please find our contact details on our website.
 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Key Worker

Salary:   £26,000 - £32,000

Location:            Hammersmith

Contract: Fixed Term Contract – until 31st March 2026

Hours p/w           35 Hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Key Worker you will need the below experience and skills.

You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the North London.

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

• Closing Date for Applications: 16th November 2024 @23:59
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email  the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for x2 Community Key Workers

Salary:             £22,000 - £26,000 

Location:         1x  Keyworking across Colchester and Chelmsford. Must attend our main office once a week in Waltham Cross (Hertfordshire)

1x Keyworking across Basildon and Thurrock. Must attend our main office once a week in Waltham Cross (Hertfordshire)

Contract:         Fixed Term until 31st March 2026

Hours p/w    Full Time 35hrs per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.

The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.

To be successful as the Community Key Worker you will need the below experience and skills.

You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.

Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.

To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s North London vibrant Women’s Centre/office space.

You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions.

​Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us via the Advance website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  

We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.

Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.

We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.

We are now seeking a Social Media and Digital Assistant who will apply their creativity and digital expertise to deliver high-quality, innovative digital communications for the charity, helping increase Rewilding Britain's reach and impact across social media, email and our website. You will be part of a team with a mission to raise awareness of rewilding and promote Rewilding Britain's campaigns, fundraising appeals, practitioner resources and policy initiatives. 

The post-holder will be a strong communicator with hands-on social media production experience, who's passionate about emerging technologies, has fantastic organisational and team working skills, thrives in a fast-paced environment and wants to make a difference. This is an exciting opportunity to join our growing charity and directly contribute to the growth of the rewilding movement.

Job purpose:

To engage and motivate our target audiences by delivering Rewilding Britain's social media outputs and assisting with our email campaigns and website content, with a view to continually enhancing our impact.

Line Manager: Digital Communications Lead

Your responsibilities will include:

Social media delivery and community management

• Plan and deliver inspiring and effective social media content, including as part of engagement campaigns, fundraising appeals and initiative launches, and in support of our partners and members.
• Produce text- and video-/graphic-based social media posts and campaigns that are both suited to our target audiences and adapted for the most appropriate social channels.
• Carry out community management across the charity's digital channels, triaging queries and drafting responses.
• Assist with the optimisation of Rewilding Britain's current social media channels and the identification of new opportunities/platforms/trends that would help further our mission.
  

Email communications 

• Support the Communications and Engagement team with the planning, building and scheduling of email communications (campaigns, supporters, fundraising, corporate partners etc) within Mailchimp.
• Assist with the AB testing of our email marketing and executing a plan of continuous improvement for our emails.
• Support with managing our enquiry inboxes as and when required.
  

Reporting and optimising

• Collate statistics on the performance of our social and email channels, in line with our KPIs, and work closely with the Digital Communications Lead to make ongoing recommendations for our output.
• Implement feedback and lessons learned to refine and improve our social media approach.
• Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow the effectiveness of our channels, particularly social media.

Communications support

• Take responsibility for triaging internal requests for content output across our channels and coordinate this across the Communications and  Engagement team.
• Assist the team in keeping our image library up to date, by uploading and tagging new imagery.
• Support the team by uploading content to Rewilding Britain's website, following best practice. You may also provide support for more involved web optimisation projects.
• Support with the preparation and delivery of online and in-person events. As well as providing social media and email support, this could include representing Rewilding Britain alongside other team members at events, exhibitions, workshops, conferences, rallies and more.
• Contribute to content production across the team, where relevant, such as producing blogs or carrying out image research.
• Support the Communications Team with general administrative tasks where required.

Skills, experience and behaviours

Experience

Essential

•  At least two years' experience in a similar digital communications role, delivering successful content across social media and/or email to further organisational objectives.
• Proven experience in managing social media channels in a professional role, including LinkedIn, X, Facebook, Instagram and TikTok, as well as others that might be relevant for Rewilding Britain.
• Experience of reporting on digital communications and campaigns and measuring impact, using analytics tools such as Google Analytics or Plausible and social media management tools such as Hootsuite and Metricool.

Desirable

• Experience working in a sector relevant to rewilding, and understanding of the rewilding movement.
• Experience in producing email communications in a professional environment.
• Experience in managing web content, with an understanding of best practice and familiarity with web content management 

Skills

Essential

• Exceptional verbal and written communication skills for effective engagement.
• Skills in creative content development, such as video creation and editing and producing simple graphics for our channels.
• A thorough understanding of current social and digital communications tools, landscape and trends.
• Strong organisational skills with experience in delivering across multiple projects and deadlines.
• Ability to work collaboratively with cross-functional teams.

Desirable

• An understanding of SEO and the role this plays in digital communications.
• An understanding of social media's role in paid advertising and a willingness to support with paid social campaigns.
• Skilled in using email marketing systems (such as Mailchimp) to build emails and/or automated journeys.
• Skills in relevant content production programmes such as Adobe Creative Suite.

Personal qualities

Essential

• The ability to work in an agile environment, responding to the every-day needs of the business while also delivering on longer-term objectives.
• Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a tight-knit team.
• Has a passion for digital communications and keeping up with the latest trends, with a keenness to apply this to our cause.
• Creativity, with the ability to unlock innovation as an individual and a team player.
• A passion for nature restoration and rewilding and an eagerness to develop learning in this area.

Education

Essential

• We're looking for someone with high standards of writing and reading proficiency for this role. While a degree is not essential, the candidate must demonstrate that they have obtained at least GCSE or equivalent in English (Pass or above).

This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.

Terms and conditions and staff benefits

The role is a full-time, 5-day-week (35 hours) position.

The salary is £23,000 - £27,000 per annum depending upon experience.

There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.

Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.

We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. Some meetings are held face to face across Britain, so a willingness to travel with occasional overnight stays is desirable.

Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.

Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.

Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.

This is an exciting opportunity for the right candidate to lead Open Door’s year-long "Impact and Evaluation" project, for which we have been awarded funding by The Prudence Trust.  

Are you a storyteller with a keen eye for detail?

We are looking for a creative written communicator with an excellent eye for detail to tell the story of The Listening Place, our volunteers and our visitors.

The Listening Place offers free, confidential, face-to-face support for people feeling suicidal, provided by highly trained volunteers using active listening skills. Over eight years, the charity has grown rapidly, with now over 800 volunteers delivering up to 150 appointments daily across three sites. TLP receives 750 new referrals every month and will provide support to 8000 people struggling with suicidal feelings this year. This growth, achieved without waiting lists, highlights how TLP balances ambition with a commitment to high-quality, person-centered support. With plans to expand to East London and strong donor and media interest, it’s an exciting time to join this effective, community-led service.

This is a pivotal role where you will be responsible for giving TLP a voice across external and internal communications. Through dependable, precise and creative communications, you will help TLP meet its three key communication objectives:

• To inspire and retain volunteers and supporters.
• To influence public and stakeholder opinion on how to deliver effective suicide prevention services.
• To help recruit new volunteers.

All your copy should be clear, concise and help deliver against one of these key objectives.

We are seeking an individual with an excellent eye for detail who is a self-starter, able to seek out stories and respond to opportunities as and when they arise. This means over the course of a day you could be covering an event, interviewing a volunteer, setting up targeted paid adverts or responding to messages from supporters.

Your success will be judged on your ability to deliver all communications with a meticulous attention for detail and a clear understanding of TLP’s voice.

Core Responsibilities:

The Communications Coordinator will:

Working under the direction of the Head of Fundraising and Communications, the Communications Coordinator will be responsible for the development, delivery, analysis and growth of TLP’s communications through effective copy for internal and external stakeholders. This includes:

• Leading on day-to-day account management and content creation for organic and paid activity on TLP social media channels.
• Planning and executing activities for national campaigns including World Suicide Prevention Day and Mental Health Week.
• Working with and supporting teams from across the organisation to execute engaging internal and external communications and digital campaigns including monthly volunteer and supporter newsletters.
• To act as a point of contact for teams for communications related queries, maintaining a good understanding of approaches, channels and technologies in order to do this.
• Recognise, mitigate and appropriately escalate communications related incidents and risks including reputation management, information governance and sensitivity issues.
• Regularly reviewing website content, looking for ways to constantly improve user experience.
• Compiling regular monthly statistics and analytical reports, evaluating our online performance against agreed metrics.
• Ensure all records are held in compliance with GDPR and the Institute of Fundraising policies.

We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Attributes and Skills:

Essential

• Meticulous attention to detail in all written language.
• Strong news sense, as well as digital copywriting and editorial skills.
• Self-motivated, energetic and able to use own initiative.
• Broad understanding of social media platforms, insight software and campaign management.
• Strong commitment to and good understanding of TLP’s mission and values.
• Proactive and self-motivated - able to plan and prioritise workload effectively and multi-task.
• A flexible and helpful approach - willing to go the extra mile.
• Excellent verbal and written communication skills including willingness to respond to some out-of-hours communications activity.
• Commitment to anti-discriminatory practices and equal opportunities as well as the ability to apply a sensitive approach to all areas of work.
• Tactful and able to safeguard sensitive or confidential information.

Experience:

Essential

• Working in a communications role, or demonstrable transferable experience/qualifications
• Experience of developing and delivering communications materials and information for wide and targeted audiences
• Experience of working across teams or with multiple stakeholders to coordinate the production of communications
• Planning and deploying paid-for social media, digital campaigns, and email marketing
• Content creation – for websites and social media channels (LinkedIn, Facebook, Instagram and Twitter)
• Digital skills including Office 365 systems (inc. Teams and SharePoint), WordPress, Photoshop, Google ads and Canva
• Developing an engaging end to end digital customer experience.

Desirable

• Knowledge of the charity sector and the mental health landscape
• Analytics and data skills including Google Analytics
• Search engine optimisation.

Hours

22.5 hours a week, office hours, with occasional evening and weekend work to meet operational requirements.

Location

1 Cambridge Court, 210 Shepherd’s Bush Road, Hammersmith, London W6 7NJ and remote working

Reporting line

The Digital Communications Officer will report to the Head of Fundraising and Communications.

Salary: £17,955 per annum (£29,255 FTE) at 3 days a week plus benefits (3% employer contribution towards pension, 25 days annual leave (FTE) per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.)

Please submit a CV and Cover Letter of no more than one side by November 1st. Interviews will take place w/c 11th November.

Are you committed and motivated about improving access to quality healthcare? Do you have a proven track record in managing private healthcare networks and driving innovation? MSI Reproductive Choices (MSI) is seeking a dynamic Director to lead our efforts in developing sustainable, high quality, private sector facility based health services and expanding access to critical reproductive health care across Africa and Asia.

The Opportunity

In this pivotal role, you'll be at the forefront of developing and implementing MSI's sustainable success model for our clinic and maternity services. You'll drive innovation, shape best practices, and contribute to the global conversation on private sector health strengthening. Your expertise will directly enhance the sustainability and effectiveness of our service delivery channels but will also help to raise standards across the sector. Specifically, as our Director for centres and maternities you will:

• Spearhead the development of operational best practices collaborating with a cross-functional team of experts.
• Design and test innovative business models and channel innovations, providing guidance to both country and regional implementation specialists
• Provide strategic guidance on health financing models and revenue cycles to optimise our financial sustainability.
• Lead external engagement efforts, representing MSI at conferences, publishing articles, and contributing to sector-wide learning on the private sector

The Director is a member of the Senior Leadership Team of MSI and is a member of the Technical Services Team. This role reports to the VP & Director of the Technical Services Department. There is a high level of interaction with MSI’s Executive Team, Regional Directors, Medical team and country teams. It is a full-time role, based out of London or core countries where MSI has an operating entity, with possibility of remote work for exceptional candidates.  This role will require extensive travel to MSI Country Programmes in Africa and Asia.

The ideal candidate for this role will bring a unique blend of technical expertise, strategic thinking, and leadership skills to drive our mission forward. We are looking for:

• Clinic/maternity healthcare management specialist who excels in commercial financial acumen, optimising centre efficiency; appreciates and upholds clinical governance; and cares deeply about client experience. You will bring a strong skillset that spans these areas and your expertise should seamlessly blend patient-centric care with cutting-edge digital solutions.  This expertise has ideally been developed by running a clinic or maternity facility.
• Strong expertise in health financing models for revenue: able to analyse and interpret external partners financial statements and reports; possessing an in-depth understanding of healthcare delivery systems and payment models; familiarity with health insurance products and reimbursement mechanisms; and awareness of current trends and innovations in private healthcare financing.
• Strategic acumen: We're seeking a strategic thinker who can translate complex data into actionable insights. You should be adept at identifying unmet consumer needs and market gaps. Your ability to anticipate future scenarios and develop innovative responses to a rapidly changing private sector is key.
• Leadership: The role requires exceptional leadership skills, particularly in "boundary spanning" – the ability to inspire and facilitate cross-disciplinary collaboration. You should be comfortable working across cultures and at all levels of organizations, (including the Executive Team at MSI), building trust and fostering collaboration among team members, partners, and decision-makers. You should possess a track record in achieving ambitious goals at a senior level.
• Communication: Your communication skills should be excellent, allowing you to present complex ideas with clarity and confidence in various settings, from international meetings to practical technical workshops. We are looking for someone who can tell compelling data-driven stories, translating technical information for both expert and non-expert audiences.
• Problem solving and analytical thinking: You should bring highly developed critical thinking and problem-solving skills to the table. We need someone who can approach complex issues methodically, identifying patterns and trends in information, and proposing practical, innovative solutions. Experience in developing new models to enhance performance will be essential.

If you're passionate about making a global impact on sexual and reproductive health and rights, and you possess this unique blend of skills and experience, we want to hear from you. Join us in our mission to leave no one behind in accessing crucial SRHR services.

If you're ready to leverage your healthcare management expertise to drive meaningful change on a global scale, we want to hear from you. Join MSI and help us create a world where every person has access to the reproductive health services they need.

Please see attached the job framework on our website.

Location: London Support Office (hybrid working - 2 office days per week) or where any MSI country programme operates.

Full-time: 35 hours a week, Monday to Friday (For UK based team members).

Contract type: Permanent

Salary: £66,200 – £86,700 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.

Salary band: BG 12

Closing date: 7th November 2024 (midnight BST). Interviews may take place before this date for exceptional candidates.

*MSI is committed to creating an inclusive environment with a diverse workforce. We are an equal opportunity employer and are especially keen to encourage applications from underrepresented groups.*

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the DRIVE IDVA Team working 37.5 hours a week. This role involves both face-to-face and virtual support in a hybrid model of working, with travel throughout London. Do you want to join a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of survivors of domestic abuse?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• Clinical supervision and group reflective practice

About the role:
As a DRIVE IDVA, you will: -

• Work in partnership with other professionals to ensure that risk management and safeguarding duties are effectively met.
• Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Hold a case load focusing on high-risk survivors of domestic abuse to provide, medium to long term support, based on thorough risk assessment and individual safety and support planning.
• Attend regular case meetings with the DRIVE Case Managers and partnership agencies
• Work within a multi-agency framework consisting of MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Direct service delivery to victims of domestic abuse or other vulnerable people.
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the DRIVE IDVA Team working 37.5 hours a week. This role involves both face-to-face and virtual support.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of survivors of domestic abuse?Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• Clinical supervision and group reflective practice

About the role:

This role is home and office based, with travel throughout London. As a DRIVE IDVA, you will: -

• Work in partnership with other professionals to ensure that risk management and safeguarding duties are effectively met.
• Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Hold a case load focusing on high-risk survivors of domestic abuse to provide, medium to long term support, based on thorough risk assessment and individual safety and support planning.
• Attend regular case meetings with the DRIVE Case Managers and partnership agencies
• Work within a multi-agency framework consisting of MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Direct service delivery to victims of domestic abuse or other vulnerable people.
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

This is an opportunity to join Refuge as a Team and Rota Administrator for the National Domestic Abuse Helpline. The National Domestic Abuse Helpline is Refuge’s largest service. We have a busy team of Helpline Advisers working around the clock to support our callers, 24-hours a day, 7 days a week, and a fantastic pool of volunteers. We are looking for a highly organised, experienced Administrator who is passionate about ending domestic abuse and has great knowledge of GDPR legislation, to help us improve our systems and manage some of the day-to-day processes that make our work possible, including our complex rotas. This is a new role, and the post-holder will have the opportunity to shape how we do things, as well as playing a critical part in our life-saving work.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Job Title: Volunteer Admissions and Recruitment Coordinator
Reporting to: Volunteer Admissions Lead
Contract: Permanent, Full Time
Salary: £26k FTE
Base: Hybrid, home and London office
Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

Please click apply to visit our careers portal and see our candidate pack for this role. 

About Mental Health Innovations (MHI)

Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.

Job Purpose:

To support the recruitment and admission of new volunteers, promoting volunteering opportunities and completing background checks.

Key Responsibilities 

• Ask for and check references for new volunteers
• Coordinate and attend volunteer recruitment events, such as Universities; organise volunteers and staff to support
• Follow up with prospective volunteers to encourage them to apply
• Work with the Communications team to promote volunteering opportunities online
• Coordinate and run regular information sessions for prospective volunteers to explain the volunteering opportunities
• Initiate contact with volunteers and trainees to process DBS/PVG/police vetting checks as required
• Check the status of volunteers who are part of the relevant Update Service
• Proactively monitor and follow up on the progress of checks to keep on top of weekly targets
• Coordinate video calls to verify ID documents, checking documents with utmost attention to detail
• Handle queries on checks, and troubleshoot cases such as missing documentation or anything outside the accepted DBS/PVG/police vetting procedure
• Liaise with our selected external provider for any queries 
• Escalate disclosures to a panel for review, if required
• Accurately update outcome information for each volunteer
• Ensure the confidentiality of volunteer information is maintained and securely discard volunteer documentation once checks are complete 
• Utilise tools such as Jira, Salesforce and effectively
• Provide regular progress reports to the Volunteer Admissions Lead and Head of Volunteers
• Undertake other ad-hoc tasks commensurate with the role as necessary

Essential Criteria

• High levels of patience, and willingness to carry out repetitive tasks
• Good all round computer skills
• Highly organised and meticulous attention to detail
• Ability to maintain confidentiality and exercise discretion 
• Troubleshooting skills and a logical approach to problem-solving
• Excellent communicator, both written and verbal, to a wide range of audiences
• Experience of recruiting, supporting and working with volunteers 
• Flexible approach to work, with a willingness to work occasional evenings
• A team player

Desirable Criteria 

• Ability to manage own time effectively, prioritising work demands and meet deadlines with minimum supervision
• Be creative and an innovative thinker 
• Working knowledge of one or more of these tools/products:

• • Salesforce
  • JIRA
  • G-suite

• Knowledge of GDPR (main concepts and principles)

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Context and Background

The NSPCC's mission is to end cruelty to children in the UK. To carry out its charitable work

and achieve its strategic objectives, the NSPCC must communicate efficiently and effectively

with the maximum possible impact, relevance, and emotional resonance. Communications

need to engage all key audiences including supporters, professionals, service users,

volunteers, and the public across a variety of offline and online channels (paid, owned, and

earned).

The NSPCC’s Brand and Content team create compelling, relevant content for our

audiences. Informed by channel and creative expertise, the team are focussed on delivering

practical advice and support to keep children safe.

The Creative team sit within Brand and Content, providing a range of services, advice and

creative expertise for the wider organisation related to campaigns, services, social media,

copywriting, web content, and organic social.

The Creative Team’s focus is to:

• lead the development of the organisation’s brand and content strategy and creative

execution.

• tell a clear and inspiring story of what we do and the impact we have

as a charity

• develop, deliver, and optimise content for our audiences across all channels – paid,

earned and owned.

Reporting to the Creative Director and supporting the rest of the Creative team,

stakeholders and commissioners, you will ensure our video content is relevant, engaging

and tailored to audience and channel.Job purpose

This role will deliver video content across a variety of briefs, advising and working closely

with teams across the organisation. The postholder will work alongside other creatives

(copy, production, design, organic social, web content) to ensure best-practice video

creative, working to budget and schedule, suitable to channel.

This will involve deploying a combination of hands-on creative skills (shoot / edit / simple

motion graphics) and commissioning external video production.

Key relationships - Internal

• Reports to the Creative Director, Brand and Content (Creative).

• Works closely with the Creative Director, Film and Photography Producer, Creative team,

Organic social and Web content

• Works collaboratively with all teams across the organisation who are responsible for

developing video propositions and content, to ensure creative excellence.

Key relationships - External

• This role briefs and collaborates with external agencies, freelancers, and contributors.

Main duties and responsibilities

• Creating or commissioning video/animation/gifs/motion graphics in response to a variety

of briefs.

• An understanding of the difference audiences, content and platforms for both the NSPCC

and Childline and ability to work across both

• Collaborating with Brand and Content team and other stakeholders to develop effective

and engaging video content

• Interpreting briefs and requests applying creativity to meet audience and channels

objectives

• Understanding established and emerging social trends

• Supporting and developing skills, process and workflows

• Sharing knowledge with peers, stakeholders and commissioners about what makes video

content effective and engaging.

Responsibilities for all staff in the Communications directorate

A commitment to safeguard and promote the welfare of children and young people

• To actively participate in regular department and team meetings, contributing to strategy,

discussions and decisions which will be beneficial to NSPCC’s communications activities.• To maintain an awareness of own and others’ Health and Safety and comply with the

NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to

children, including securing updates on project and service developments and general

NSPCC news.

Person specification

• Experience in hands-on creation of video assets, especially for social channels

• Comfortable using the Adobe CC suite (some combination of Premiere, After Effects,

Adobe Express, Photoshop, Illustrator) or similar.

• Practical photography and shooting (DSLR / phone / similar) skills preferable.

• Experience working with and commissioning external video production.

• Experience working with budgets and scheduling.

• Ability to translate objectives and audience insight from a brief into strong video content.

• Consistently delivers to high standards with a strong attention to detail whether

responding to reactively or within planned timeframes.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough

process of obtaining, collating, analysing and evaluating information from and about candidates

to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and

responsive manner and in compliance with current employment legislation, and relevant

safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills,

experience, motivation and competencies. Our robust recruitment and selection process

should ensure the identification of the person best suited to the role and the organisation.• Committed to diversity and equality of opportunity and will interview all applicants (internal

and external) who self-declare at application as having a disability and who meet the minimum

requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to

enable successful candidates who declare disabilities to start working or volunteering their

time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably

qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the

organisation will have ongoing risk assessments to ensure their role and activities are safe and

appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the

GDPR legislation.

An exciting opportunity for a proactive communications professional to join our team.

We're looking for an ideas person, able work quickly and without assistance to source London, higher education and research content, and to deliver this to a wide range of audiences across different media, as well as to further develop our current campaigns, website reach and social media channels. 

We're looking for someone who is happy networking, to help us discover further opportunities for us to get our work out there. Experience in dealing with media and members' communications teams is essential. Ultimately, the Head of Communications is there to ensure that London Higher is engaging with its key stakeholders regularly, positively and consistently. 

About London Higher

We are the membership organisation for universities and higher education institutions across the capital. As the largest representative body of its kind in England, London Higher represents the full diversity of the capital’s higher vibrant education sector, from small, specialist conservatoires and research institutes to large, multi-faculty universities. 

We have three divisions: London Higher, London AccessHE and London Healthcare & Medicine. Each division has its own membership.

London’s universities and higher education colleges are powerful engines of economic growth, collectively educating over 507,000 students, employing over 223,000 people across all sectors of the UK economy and generating over £27bn in economic impact. 

At London Higher, we are the place where London’s higher education institutions come together to unleash the collective power of London’s higher education sector for the benefit of our capital and country.