People Team Administrator Jobs in South Kensington, Greater London

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Campbell Rd Young Peoples service provides support and housing for 55 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of approx 7-10 young people .You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy's. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with customers
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Supporting key customers to set personalised goals in the form of a Support Plan
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation

for the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Passionate about improving outcomes for young people from a range of backgrounds
Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
Highly competent in advocating for young people, working with other professionals to get the best outcomes
Highly organised and able to meet deadlines and targets on written work and practical tasks
Committed to working in a person-centred way with complex young people, using creative strategies to achieve results
Adept in providing support with daily living activities such as budgeting, cooking, or attending appointments in the community
Highly flexible with a "can do" attitude
Committed to supporting young people to maintain a healthy living environment, and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Willing to work on a rota basis, including evenings and weekends.
Excited to take on new challenges, including managing and developing various projects across the service.
Wanting to develop and achieve in your career

What you'll bring:

Essential:

N/A

Desirable:

- Experience working with young people

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Department/Team: Development

Responsible to: Head of Events

Contract: Permanent

Location: Flexible mix of home working and from The Old Vic, 103 The Cut, London, SE1 8NB

Hours: Full-Time - 10am to 6pm, Monday to Friday, inclusive of breaks, although it is expected that there will be occasions where evening and weekend work is required in order to fulfil the requirements of the post. The postholder will be eligible for TOIL in accordance with The Old Vic’s TOIL policy.

Salary: £34,000 - £35,000 per annum, depending on experience

Role Summary

The purpose of the post is:

• To organise and deliver a range of on-site corporate, donor, Capital and other ad-hoc events generated by the Development department, such as drink receptions, seated dinners, backstage talks, private building tours, press nights and corporate training events. In collaboration with the Head of Events, taking ownership of, and leading on, a combination of these events.
• To assist in the delivery of all major fundraising events.
• To lead on all events administrative duties including managing the schedule of events and communicating information to internal departments, external suppliers and sponsor stakeholders.

Your Team

The Development Events Manager is essential to deliver events that support the aims of the team and organisation.

We are at a key stage in our fundraising efforts, as we continue to raise funds for our capital development, a new Backstage building adjoining the existing historical building, which will house a new studio theatre, learning centre and café/workspaces over five storeys. Ground has been broken on this exciting project and we aim to open it in 2025.

You will be joining a high performing Development team who take great pride in their work to raise income for The Old Vic. Whilst you’ll sit within the wider Development team, the events team is a busy team consisting of the Events Manager and Head of Events. Your skills will lie in organisation, teamwork, superb attention to detail and event planning and delivery.

Areas of responsibility

The Development Events Manager will be responsible for:

Event Planning & Organisation:

• Prior to a show going on sale, working with the Development team to schedule all the department’s event requirements, ensuring tickets and spaces are held in good time
• Support in organising all event logistics such as catering, drinks, flowers, furniture hire, entertainment, lighting and negotiating the best price with external contractors

• To manage relationships with clients, suppliers and internal Old Vic teams to the highest possible standards
• Ensure guest speakers are booked in, sending timely reminders and speech/briefing notes
• Approaching creative teams, The Old Vic’s Senior Management team, and cast to ensure they attend the necessary events
• Liaising with wider Development team to gather any outstanding information for upcoming events
• Completing events memos and confidently discussing them at weekly meetings

• Planning and managing all event deadlines and ensuring information is circulated and received in good time with internal stakeholders, external clients and suppliers; such as RSVPs, final numbers and dietary requirements
• Supported by the Head of Events, plan and deliver 1-2 Press Night parties a year
• Leading on the scheduling, planning and delivery of The Old Vic’s lucrative and developing Corporate Training programme, including liaison with and contracting of facilitators, external clients, caterers and Stage Team, booking space and producing schedules, while working closely with the Corporate Development officer to ensure outstanding quality of delivery.

Event Delivery:

• Attending evening, early morning and weekend events as and when required

• Overseeing the event setup, ensuring all requirements are met. Delivering the event in partnership with the Event Duty Manager and representing the Development team at events
• Being the central contact for the Event Duty Manager, Event Team, caterer, suppliers, internal stakeholders and external clients
• Managing guest arrival and confidently circulating staff and cast around the room with the support of relevant senior team members
• Corporate Training events (including offsite Corporate Training)
• To support colleagues and Head of Events with the delivery of the Backstage building’s event activity

Event Support for Major Events:

• Providing general administrative and event management support for major or ad-hoc fundraising events that may be planned. This support would include:
  • Supporting the Head of Events in many aspects of event scheduling, planning and delivery
  • Selling tickets, overseeing guest communications and marketing
  • To collate all T&Cs for the auction lots and upload copies onto external online site
  • Generating ideas for the auction and proactively making asks
  • Compiling the programme, liaising with the graphic designer
  • Working closely with the Head of Events and Producer to manage all talent communication and logistics, and assisting with the pastoral care of actors, creative and production staff
  • Organising travel, itineraries, booking tickets, and arranging accommodation as required
  • Scheduling team briefings and preparing briefing content/packs and contact sheets

Overseeing the live event lifecycle alongside the Head of Events, Producer and Production Manager; supporting the team with any requests and assistance on the day

• Post-event maintenance will include taking payments for pledges/auction prizes; sending thank you gifts and arranging debriefs
• Once the event has wrapped, the Events team continues to deliver auction prizes year-round.

Additional Responsibilities:

• Organising signatures for memento books and auction prizes
• To ensure Risk Assessments are in place for all event activity. Representing the Development/ Events team as the Health and Safety representative
• Maintaining the calendars used by the Events team to utmost accuracy:
  • Keeping the management of the Clash Calendar and Skedda system up to date with new/cultural events, holidays, etc.
  • Booking in additional events as they arise
• Booking tickets for some events and ad-hoc where necessary via Tessitura; maintaining event attendance on Tessitura
• Processing payments, raising POs and ensuring all events run within an agreed budget
• Representing The Old Vic as part of the Development Events Network; undertaking proactive steps to build industry contacts and create supportive networks with peer organisations
• To comply with The Old Vic’s Equal Opportunities, Sustainability and Health & Safety and Staff Handbook policies at all times.

This is not an exhaustive list of duties and the Theatre's management may, at any time, allocate other tasks which are of a similar nature or level.

Person Specification

This role would be suitable for someone with relevant events experience, within the arts/charity sectors, looking to develop a career in fundraising and event management at The Old Vic.

Essential

• Prior experience coordinating and leading events autonomously within an arts organisation
• Demonstrable organisational skills, ability to prioritise, meet deadlines and manage several tasks at once
• Good problem-solving skills
• Experienced in using Microsoft Office, specifically Word, Excel and database systems for data management
• Experience delivering events to a budget and tracking expenditure 
• Excellent interpersonal skills both face to face, over email and on the telephone with the ability to build lasting professional relationships and networks
• Exceptional attention to detail and proof-reading skills
• Enthusiastic team player but able to work independently
• Availability to work outside of normal office hours including evenings, some weekends, and early mornings

How to Apply

We understand that everyone is different and we want you to apply in whichever way you feel best shows your skills and experience. There are a range of ways that you can apply with us:

• 1. Sending a short video file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you (have a look at the person specification in the job description).
• 2. Sending a short audio file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you.
• 3. Completing our application form.
• 4. Uploading your CV and covering letter, explaining why you are interested in the role and working at the Old Vic.

As a Disability Confident employer, The Old Vic has made a commitment that all applicants with disabilities who meet the essential criteria for this job will be invited to interview. However in the event that we have a high volume of applications all of whom meet the criteria and identify as disabled, meaning it is not practicable to interview everyone, we may apply a weighting to the shortlisting criteria, or add an additional shortlisting stage before any interviews take place. In all cases we will take care to ensure that any criteria or weightings do not disadvantage disabled applicants.

All appointments are made subject to satisfactory references and proof of eligibility to work in the UK. 

The Process

The recruitment process for this role will be two stages;

• 1st stage virtual conversation
• 2nd stage in person conversation
• You may be asked to complete a work based skills assessment or challenge.

The closing date for this role is 3 July 2024 at Midday. First Conversations are likely to take place w/c 12 July 2024.

Equal Opportunities

We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We are particularly keen to receive applications from people of the global majority, LGBTQ+, neurodiverse and disabled candidates.

We may take positive action, in cases where candidates are equally qualified, to increase the employment of under-represented groups at The Old Vic.

In the event that we ask you to attend the theatre for a conversation and you are struggling financially, we may be able to reimburse you for any reasonable travel costs.

Role Purpose

To support the development of high quality, trustworthy, current and effective information resources for the lupus community. This role plays an important part in our work to empower people living with lupus and supporting families and carers impacted by a diagnosis of lupus.

Key Responsibilities

Delivery

• Help to review, update and co-develop health information content for the lupus community in line with our schedule, maintaining a high standard of evidence-based information production, following appropriate criteria for accreditation by professional organisations. This could include support with research, liaising with external experts for input and review, copy writing, proof reading and production (including design).
• Work with colleagues, healthcare professionals and people with lived experience of lupus to codevelop high quality information resources.
• Communicate health-related updates, such as website articles on changes to access to vaccinations.
• Respond to emailed queries related to lupus and related conditions, health system access, treatments, etc.
• Support with co-ordinating the production of the charity’s magazine 3 times a year. 

Other

• Uphold the values and expectations of LUPUS UK.
• Carry out other duties relevant to your post as reasonably required.
• Occasional evening and weekend working and travel may be required to support our broader activities. 

Qualifications and Experience

• Experience communicating complex information in plain language, considering the needs of the intended audience.
• Working with a range of key stakeholders to develop information.
• Experience of working within a team.
• Communicating complex health, scientific, or research information (desirable).
• Experience in engaging those living with a long-term health condition and/or young people/families, in the co-production of information (desirable). 

Knowledge and Skills

• Ability to critically analyse health information.
• Excellent communication skills and ability to develop effective partnership working.
• Excellent organisational skills
• Excellent attention to detail, with proven editing and proof-reading skills.
• Able to deal with confidential data and demonstrate high levels of discretion.
• Strong knowledge of Microsoft Office applications including Word, Outlook and Excel.
• Skilled in critically analysing published scientific and medical research to ensure health information is accurate and evidence-based (desirable).
• Familiarity with the PIF Tick scheme and guidance (desirable).

Values and Behaviours

• Able to uphold and champion the values of LUPUS UK, demonstrating high standards of integrity, accountability, respect for others, courtesy and professionalism.
• Passionate about the work of LUPUS UK and working in a non-profit environment with a focus on health and disability
• Demonstrable empathy for service users and a commitment to understanding and addressing the challenges they experience.
• Actively committed to the growth of equality of opportunity and diversity.
• An enthusiastic and flexible approach and willing to support colleagues.
• Commitment to continual professional development and willing to give and receive constructive feedback.
• A positive, can-do attitude and willingness to help with tasks outside normal duties. Ability to critically analyse health information. 

Please reseve the following dates in your diary when you apply:

Final interviews (in person) - Friday 19th July 2024

A fantastic opportunity has arisen for a Regional Casework Manager to join the Greater London Region at SSAFA, the Armed Forces charity. 

You will be part of the regional office team, managing two Regional Casework Co-ordinators, which will provide specialist administrative and single point of contact support to SSAFA branch-based volunteers, to ensure a consistent, timely and quality service is provided to SSAFA beneficiaries.  The role will require you to develop and maintain collaborative working relationships with volunteers, including branch-based casework managers.  At times, the role will require support to the Regional Casework Co-ordinators with call handling, signposting, and the triage of initial enquiries from clients. 

To help you establish yourself in this post you will receive excellent training and induction to SSAFA.  You will influence the processes and procedures within the regional office as it develops, working in a close team and line managed by the Regional Operations Manager. 

The post is home-based, but you will have to travel occasionally into London. 

About the team 

The regional office is a “virtual” office and supports three SSAFA branches in the Greater London region, as the volunteers deliver casework for SSAFA beneficiaries.  The successful candidate will work as part of a support team which includes two Regional Casework Co-ordinators and a Regional Operations Manager.  All team members are home based.

About you 

To be successful in this role you will have a good standard of education, experience of managing employees, together with managing and reporting on service delivery.  You will have a track record of building and maintaining relationships with stakeholders, together with achieving results through negotiation and influence.  Previous experience of working with volunteers would be an asset.  You will have used Microsoft Office 365 to a high standard and be capable of quickly learning a computerised case management system and be proficient with numbers.  The successful candidate will have experience of planning and managing their own workload, with minimal supervision. 

It would be advantageous to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across London would be helpful.  Commitment to SSAFA’s values including equality, diversity and inclusion is vital. 

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on 14 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

 Interviews: 24 July 2024

A Tenant Management Organisation (TMO) is an organisation set up under the UK Government’s Housing (Right to Manage) Regulations 1994, which allow residents of council housing or housing association homes in the UK to take over responsibility for the running of their homes.

Cottington Close TMC became a corporate body and annually elected a management committee to run the body. This body then entered into a formal legal contract with Lambeth, known as the Management Agreement.

 Operational & Strategic Manager

To lead the operational and strategic management of the service covering tenancy services, repairs, cleaning, grounds maintenance and other estate services. 

To ensure the proper governance of the organisation and to lead in a manner that supports and guides the organisation’s mission as defined by the Board of Management.

To manage a small team of seven staff to deliver customer service excellence and inspire them to provide a brilliant customer experience.

To oversee the day to day financial management of the RMO, including rent collection and arrears control.

To develop and maintain effective working relationships with Board members, residents and colleagues and work with council officers and other relevant agencies and professionals where required.

Salary:                    £24,275 (London) / £22,277 (National) per annum
Hours:                     Full time – 35 hours per week
Contract:                 Fixed term until 17.01.25
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location: London/Bristol - flexible working arrangement can be agreed with the line manager.                

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Policy Officer, who will work to support our policy team to develop high quality, relevant, evidence-based policy.  The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in providing support to a hard-working team and helping to develop policy positions that protect the interests of housing associations?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Providing support to the team in engaging with member housing associations to identify and respond to the key opportunities and challenges facing them now, and in the future.
- Undertaking evidence gathering and analysis to support policy development.
- Contributing to policy development, including by drafting text for briefings or consultation responses, and taking forward elements of policy projects with support from colleagues.
- Supporting the running of policy team meetings and events.

The successful candidate:
The successful candidate will be able to demonstrate:

- Experience of delivering excellent customer service and giving accurate advice/information in a timely manner.
- Knowledge of or interest in housing and social policy.
- Knowledge of or interest in the policy development process.
- Ability to communicate in writing and verbally to different audiences.
- Ability to bring together and summarise information from different sources.
- Excellent administrative skills with the ability to prioritise, multi task and meet deadlines.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 8th July 2024
Interview date: week commencing 22nd July 2024

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

 

We are looking for a Peer Mentor Coordinator Young Women & Girls

 

Salary: £26,000 - £32,000 (pro-rata)

Location: Hammersmith and other London centres

Hours:   14 Hours per week   

Contract: Fixed Term Contract – until January 2026

 

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

 

About us

 

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

As the Peer Mentor Coordinator (Young Women & Girls), this is an exciting time to join Advance while we embark on our journey to reach even more young women and girls aged 13-25 in need of support. You will project manage the mentoring service and recruit, support and develop Volunteer Mentors in their roles. Working as part of an innovative and newly-funded service, you will also work closely with the Maia Service Manager to capture and share feedback and learning from the project, using this to inform the ongoing development of Advance’s ways of working with YWG and disseminating findings widely across key partners and networks.

About You:

 

To be successful as the Peer Mentor Coordinator (Young Women & Girls) you will need the below experience and skills:

You will be able to project manage the Maia’s Service’s peer mentoring programme, liaising with keyworkers and partner agencies to successfully establish and run a peer mentoring programme across six boroughs.

You will be able to effectively engage and recruit women with lived experience to act as Volunteer Mentors for the YWG engaging with the Maia service. 

You will be able to develop resources and deliver a training package to Volunteer Mentors, including sessions on key topics such as safeguarding, data protection and confidentiality, building relationships and maintaining boundaries, active listening and risk and crisis management, as well as specialist workshops focused on the challenges facing YWG, including violence, abuse and exploitation and contact with the criminal justice system.

You will have experience in developing and maintaining links with partner agencies (statutory and non-statutory, including children and young people’s and women and girls’ voluntary services) across the six boroughs, raising the profile of the Maia service and developing specific referral pathways for Volunteer Mentors and the YWG they support where appropriate.

You will be knowledgeable and have a strong understanding of the challenges facing vulnerable young women and girls, including the impacts of domestic abuse, exploitation, mental health and contact with the criminal justice system, and of the practical and emotional support needs specific to this group, including education, confidence and relationship-building.

 

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

 

· Closing Date for Applications: Sunday 14 July 2024 @ 23:59

· Interviews are taking place week commencing 22 July 2024

· *Advance reserves the right to close the advert early, or on the appointment of a candidate.

 What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

 

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

 

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

This role is based in our London office (with the opportunity to work from home on some days each week in line with Christian Aid's hybrid working approach).

Early applications are strongly encouraged as interviews will be conducted on a rolling basis and this role may be filled before the advertised closing date.

For this role, applications are invited by CV and supporting statement. Please upload a single file containing your CV plus a (max. 500 words) supporting statement about how you meet the essential criteria in the role profile and what motivates you to apply for the role.

About us

There's never been a better time to join Christian Aid's Fundraising & Supporter Engagement Department. We would say that, wouldn't we? But we mean it. Thanks to excellent support from the trustees and CEO down and to our amazing supporters, we have returned unrestricted income to growth so are making a transformational impact for people in poverty, reaching more than 3 million people in humanitarian crisis and 18 million others. Your next career step could see you lead our passionate and energetic team of poverty-fighters. We inspire more than 250,000 supporters and thousands of supporting churches to raise £50 million annually to tackle extreme poverty.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for some of our roles too.

Want to know more about what it's like to work here? Click here to hear directly from some of our amazing colleagues.

Learn about our vision, mission and values

About the role

Are you a changemaker? Fancy working for an organisation creating a better world, free from poverty? How about learning the ins and outs of a leading development charity? If you're a keen learner, an organiser and a relationship builder then this could be the job for you. As Executive Assistant to the Director of Fundraising and Supporter Engagement, this would be a great introduction to the charity sector, ensuring the smooth running of the department whilst enabling the Director to do their job effectively. You'll develop and grow, taking the lead on key departmental comms and project work, and gain a strong understanding of fundraising and supporter engagement in the process. If this sounds like your kind of thing, we'd love to hear from you!

About you

You are a pro-active, dynamic keen learner who can take on projects under the guidance of a manager. You are highly organized, detail-oriented and an excellent communicator. You can think independently and work under pressure. You have strong interpersonal, prioritization and organisational skills. You are experienced in managing complex diaries, emails and travel planning. You have experience as a first point of contact providing administrative assistance to Senior Management while maintaining confidentiality. You have sound knowledge of Office programmes particularly Word, Outlook, PowerPoint and Excel

We hope that this sounds like the right role for you, if so, we would love to hear from you.

Further information

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

To discuss this role in greater detail, please contact [email protected]'

We participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We’re looking for a Senior HR Manager who will be a generalist with prior experience of working in a senior level HR capacity.

You’ll be responsible for the effective provision of comprehensive HR services for XLP, develop highly effective relationships across the team, maintaining a real understanding of their challenges. You’ll partner with Line Managers on a range of HR duties encompassing the entire employee life cycle, including updating and reviewing policies and processes, employee relations, recruitment, onboarding/ offboarding, Learning & Development and more. You’ll ensure we recruit and retain excellent staff to ensure we’re giving our best for young people.

You’ll be happy to manage all aspects of HR and the employee lifecycle and not be afraid to work autonomously and get stuck in. 

About You

Key Skills:

• Significant relevant experience in Human Resources in a generalist role;
• Proven experience in managing complex employee relations cases;
• Experience with employee lifecycle procedures;
• CIPD Level 5 Qualification;
• Strong knowledge of current employment law and best practice;
• High attention to detail;
• Excellent administrative and organisational skills;
• Good level of numeracy and ability to collate data and produce information in simple formats;
• Excellent written and verbal communications skills;
• Ability to build and maintain good working relationships with staff at all levels;
• Ability to remain calm in challenging situations;
• Ability to carry out duties with tact and diplomacy, maintaining confidentiality at all times;
• Ability to maintain electronic filing systems.

Useful if you have:

• Experience of the youth work/charity sector;
• Experience of implementing an HRIS.

What We Offer

• 25 days annual leave, with 3 additional days between Christmas and New Year
• Employee Assistance Programme
• Ongoing training and development
• Supportive and flexible work environment
• Diverse and inclusive culture
• Generous sick and compassionate leave policies
• Enhanced maternity leave policy

How To Apply

Please click the link to apply via our website. You'll be asked to complete a short form and upload a CV and personal statement. Applications close on Friday 19th July at 12pm (midday). Please note, we reserve the right to close applications early if a suitable candidate is found.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

The Supporter Care Coordinator role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have the best experience each time they interact with us.

Permanent, full time 35 hours a week

Location: The role will be based at Here East Press Centre, 14 East Bay Lane, London, E15 2GW and individual must attend the office two days a week, the other three days can be from home, the office or both.

The role 

The Supporter Care team is the first point of contact for all supporter and donor queries, so you will be at the frontline, engaging with a variety of people contacting Scope. The role of the Supporter Care Coordinator is to ensure that each of these people feels appreciated, informed, and satisfied after engaging with Scope, leaving them feeling valued and committed to giving their ongoing support.

You will:

• Be responsible for handling incoming queries from supporters, across telephone, email, and post, as well handling outbound supporter service calls and other communications.
• Process donations from different channels and sources, thanking supporters in a timely manner and maintaining good records of these actions.
• Report to the Supporter Care Team Leader, and sit within the wider Fundraising team.
• Work closely with colleagues across the directorate, providing support in key periods, and contributing to overall fundraising income goals and an improved supporter experience.

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description. 

About you

We are looking for someone who:

• Is highly motivated, with a commitment to providing excellent customer service. 
• Has experience working in a customer care or fundraising environment
• Enjoys working in a busy team
• Has a high level of attention to detail and exceptional communication skills.
• Is confident communicating directly with supporters and managing complex queries, all the while adhering to policies and procedures, and ensuring positive outcomes.
• Understands the charity sector and the invaluable role of our supporters and is therefore dedicated to providing the best supporter experience.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Our highly committed Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the North East England & Yorkshire Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas and you may be required to travel at short notice for face to face meetings.

The post is part time, three days per week, working Monday, Tuesday and Wednesdays.

About the team

The team works remotely and prides itself in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in these regions, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North East & Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces, veterans and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts, or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – when they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skill sets. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: 23:59, Wednesday 10 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Tuesday 23 July 2024 (remotely by MS TEAMS video link).

Citizens Advice Hammersmith and Fulham (CAHF) is the leading provider of generalist advice services in Hammersmith and Fulham. We help approximately 16000 people each year with free, confidential, and impartial advice on a wide range of issues.

Our Assessors are the first point of contact for members of the local community, who contact us by phone, in person via email. Assessors establish what the client’s issue is, ensure that all relevant information is collected. Provide information and advice where possible and identify the best next step. Ensuring clients are directed to the appropriate CAHF project, or external agency.

This role requires a passion for working with people, helping them through challenging situations.

Applicants must demonstrate the following,

• organised focused approach, with ability to accurately record information
• experience of delivering assessment on the main enquiry areas (WelfareBenefits, Debt, Housing and Employment)
• Have an ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control
• competent IT skills, especially the ability to use databases and navigate websites

CAHF Assessors are supported by our supervisory team and have access to our wealth of resources. Assessors are supported to develop the skills needed to succeed and thrive in the role.

All shortlisted candidates will be asked to take a test (a mock client Assessment). Candidates achieving a satisfactory score will be invited to an interview.

Closing Date: Midnight Sunday 7th July 2024

Test & Interview:

We will test and interview shortlisted candidates on a rolling basis and reserve the right to withdraw the vacancy before the closing date so early applications are encouraged

Lambourne End Centre are looking to recruit a Fundraising and Marketing Coordinator.  The post holder will be responsible for raising revenue and capital funds primarily from trusts, companies and through organising fundraising events to support the work of the Centre. They will also be required to promote the Centre to potential funders, user groups and the public, especially via the Centre’s website and social media channels.  Candidates will need to demonstrate that they can think creatively, use initiative and work productively with colleagues.  They need to have excellent written and verbal communication skills and the ability to enthuse others.

This exciting opportunity will ideally suit someone at the early stages of their career in charity fundraising.

The post will be based on a 35 hour week, but will involve flexible working including occasional evenings and weekends.

Due to the nature of the work the post will be subject to an enhanced DBS check.

Lambourne End Centre is a fantastic 54 acre site in south west Essex full of opportunity.  The Centre boasts residential accommodation and training facilities, adventure activities, and a working farm and gardens with dedicated environmental areas.  These are used to generate a wide range of programmes  to improve health and wellbeing and promote personal development, especially for those who struggle in mainstream environments. 

Registered Charity Number 1105063, Company Number 05067695

Do you want to become part of an innovative team at the forefront of delivering the transformation agenda for a leading UK Charity?

We are looking for a Change Manager to join the RBL team on an 18 month Contract basis to support the design, development, and implementation of change management strategies and plans.

Reporting to the Change Leader, this role will see you collaborating with Programme Managers, the Transformation Management Office (TMO) and teams in the wider organisation to ensure understanding of change impacts, in addition to having accountability for the creation and application of the change management approach for multiple ongoing initiatives within RBL.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Change Manager, some key responsibilities will include:

· Supporting the development of and creating ownership for RBLs case for change and the change journey

· Design and implementation of a structured methodology for leading change management activities

· Supporting the development of a Change Management evaluation approach, leading design, and implementation of Change Management process, designing tools and interventions to support adoption of the changes required

· Creation of change plans for projects or change initiatives within the TMO acknowledging all aspects of change - analysis, plan, implementation, communication, and other associated change considerations. 

You will be contracted to our Haig House, London Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Closing Date: Sunday 14th July 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.