People Team Administrator Jobs in South Kensington, Greater London
Bliss is the UK’s leading neonatal charity: our vision is that every baby born premature or sick has the best chance of survival and quality of life.
We now seek a new Director of Finance and Operations to join our passionate, collaborative and inspirational charity. You will join us as we embark on the process of developing plans for our next strategic period, which will build on our achievements to date in making the biggest difference possible for babies born premature or sick across the UK. As a key member of the Senior Management Team, you will work closely with other colleagues and the Board of Trustees to help deliver our strategy across the organisation.
Role Summary
- Title: Director of Finance & Operations
- Location: Hybrid (minimum 2 days/week in Bliss Head Office, London SE1)
- Salary: £75,000 FTE
- Terms: 28-35 hours a week, Permanent role
The successful candidate will lead all aspects of Bliss’ financial management, including our strategic approach to financial and business planning as well as supporting effective delivery of our day-to-day financial systems and processes. You will also have overall responsibility for Bliss’ core organisational support functions of HR, IT, and facilities.
We are looking for an exceptional candidate who:
- Is a CCAB qualified (or equivalent) team leader with outstanding communication and interpersonal skills
- Has significant accountancy experience, with knowledge and experience of charity finance
- Has a good understanding of the financial and governance aspects of a charity, particularly the application of Charity SORP
- Has a strong understanding of business functions including HR, contract management, IT systems, and office and administrative processes
- Will enjoy working collaboratively across an organisation to drive business planning and performance.
- Has the ability to motivate, manage performance and support professional development within the Finance and Operations team.
If you believe your skills and experience align with this position, and you are passionate about improving outcomes for sick and premature babies, then we would very much like to hear from you. We offer a generous package of benefits, including a positive approach to agile working, and are a vibrant organisation, dedicated to the cause but also to supporting each other and learning as we work. If you don’t meet all the requirements but feel that you have transferrable skills, please do apply and use your application to illustrate this.
Bliss recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
For more details, please view the job description and person specification attached to this advert
How to Apply
Please email a covering letter explaining why you are interested in this role and what you could bring to it - with reference to the person specification in this job description - together with your CV
Recruitment Timeline
- The deadline for applications is 9am on Monday 22nd July
- First round interviews will be held virtually on Thursday 25th July
- Second round interviews will be in person at our London Bridge offices on Tuesday 30th July
We recognise that interviews are due to take place during summer holiday season. If you aren’t able to make the interview dates above, but are interested in the role, please do still apply and let us know your interview availability during this period.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
The client requests no contact from agencies or media sales.
ID: 1223 Facilities Manager Central, Facilities Department
Salary: Starting at £33,580 FTE per annum to £35,445 FTE per annum, Grade 3 point 26-28 - pro-rata for part-time hours
Location: Ideally based in Hertfordshire, Buckinghamshire, Bedfordshire, Cambridgeshire, Essex or Greater London (north) with the ability to travel within this region.
Hours: Full-time (37 hours per week) or open to part-time (22 hours per week)
We are flexible on hours of work and open to discussing part-time hours and other flexible working options - it is expected that for the first 12 months after the role begins, travel to properties based in the above listed regions will be required several times per week. After this period of time, we are open to this role being home-based or hybrid working with occasional ongoing travel required. This will be discussed in more detail with the successful applicant.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
The Facilities department manages all Assets and Estates that Family Action own or lease across the whole organisation, overseeing all the services across England.
Are you an innovative team player, who is solution focused and passionate about making a difference? Do you have an excellent track record of retaining and delivering excellent operational services? Are you a motivated and passionate Facilities Manager? If so, we want to hear from you!
Working closely with the Head of Facilities, the successful post holder will be responsible for the management of Facilities Assets and the implementation of Health and Safety and Environmental Management in Family Action’s Central region (approx. 40 sites). You will support with our assets across the whole of the charity, including supervising some external contractors. You will be a confident communicator who is able to work under pressure, achieve targets and meet deadlines. And you will be comfortable working in a small team environment where priorities can change at short notice.
Your skills
You will have a strong track record in delivering Facilities Management and a focus on quality, performance, safety, welfare and management controls. We want to hire a ‘can-do’ and energetic leader who will build and sustain positive working relationships with key internal customers, while developing partnerships that will continue to evolve and effectively meet the needs of the charity and every service user we support.
Main Responsibilities:
· Conduct Health and Safety site audits to a schedule across Family Action’s Central region.
· Support responsible managers with risk assessments across Family Action’s Central region.
· Support and give advice to local management teams regarding their Health & Safety system, through regular meetings and tickets raised within the Facilities helpdesk.
· To work closely with the Head of Facilities to develop corporate services for Family Action’s Central region sites.
· Help develop the Facilities departments’ JWA (SLA) and ensure they are consistently applied and regional measurables are reported to the Head of Facilities.
· Assist local management teams with planning and undertaking repairs and refurbishment as well as the day-to-day maintenance of Family Action assets (properties and equipment) in conjunction with the relevant budget holders and landlords.
· Monitor and respond to tickets raised within the Facilities helpdesk system (SalesForce), as well as all relevant emails sent to the Facilities mailboxes.
· Collaborate with stakeholders and suppliers, including the engagement of new suppliers and nurturing of existing relationships through meetings and KPIs.
Main Requirements (for details check the job description and person specification):
· Member of IWFM to at minimum at Affiliate level (or equivalent).
· Trained to IOSH Managing Safely Level.
· Good working knowledge of standards and legislation applicable to Facilities Management.
· Experience of delivering site relocation and mobilisation projects.
· A friendly, helpful, and welcoming manner as well as excellent written and oral communication skills.
· Experience of setting up new properties, developing systems, and manging projects.
· Experience with Office 365, One Drive, Outlook, Word, and Excel.
· Ability to organise own work and time, using own initiative and recognise matters that require urgent attention.
· Experience of working within a team providing a service to others.
· To work flexibly as may be required by the needs of the team and carry out any other reasonable duties as required.
· A commitment to the aims, objectives and ethos of Family Action including its equal opportunities policy.
· To ensure you have an understanding (appropriate to your role) of, and comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
· To comply with Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
· To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety, and welfare.
Benefits:
· an annual paid leave of 30 working days plus bank holidays.
· up to 6% matched-pension contributions.
· flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
· enhanced paid sick leave and paid family leave provisions.
· eye care and winter flu jabs vouchers.
· cycle to work scheme.
· investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
· Closing Date : Monday 8th July 2024 at 23:59 (midnight)
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Andrew Millard, Head of Facilities: email address can be found on the Family Action job advert attachment.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The client requests no contact from agencies or media sales.
Prospectus are excited to be working exclusively with JUSTICE to help them recruit for a new Philanthropy manager to join their team. JUSTICE is a human rights and law reform organisation based in the United Kingdom. Over their 67-year history they have transformed the legal landscape for the better, led by evidence, expertise, and a focus on practical solutions. As the only NGO whose work spans the whole of the UK justice system - from family law to housing, criminal justice and more – their work touches the lives of people across the country. Members of Justice are predominantly barristers and solicitors, judges, legal academics, and law students.
This role is offered on a permanent basis paying a salary between £40,000 to £45,000 per annum with flexible hybrid working arrangements at their office in London.
This newly created role will be an integral part of the small but impactful Development Team currently comprised of a Trust and Foundation Fundraiser, an Engagement and Communications Officer and a Development Administrator. The post holder will play a pivotal role in developing and sustaining fundraising relationships, working closely with the Director of Development, Chief Executive and Senior Management Team. They will be responsible for developing their major donor and mid-level giving programme. The post holder will also assist with individual giving campaigns, payroll giving and in-memory giving.
They are looking for someone with demonstrable experience in acquiring and developing five or six figure gifts from high-net-worth individuals. They are looking for a candidate with demonstrable experience of network and relationship mapping to build relationships with donors and secure donations. The ideal candidate will have a commitment to protecting human rights and building a fairer justice system within everyone’s reach.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Flexible – remote or hybrid (UK based) with required travel to London and occasionally Bristol
Salary: £29,450 per year (Grade 3) plus Inner London Weighting of £3,483.94 (if eligible)
Length of contract: Permanent
Hours per week: 37 hours per week (flexible working hours)
Closing date: 5th July 2024
Interviews: Week commencing 15th July 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Public Affairs Officer role:
As the Public Affairs Officer in the External Affairs team at Women’s Aid, you will play a pivotal role in our government and parliamentary engagement work. This will include leading on monitoring parliamentary activity and identifying opportunities for Women’s Aid to influence the political agenda and ensure parliamentarians are kept up to date on issues related to domestic abuse. You will play a pivotal role in supporting our influencing work with the new government on key pieces of legislation, Women’s Aid’s next big campaign and assisting Women’s Aid’s secretariat role to the All-Party Parliamentary Group (APPG) on Domestic Violence and Abuse. Alongside organising meetings and events for the APPG and with key political stakeholders, you will lead on the development of public affairs and campaigns materials, including policy bulletins, briefings, speaking notes and letters to government ministers.
Key duties and responsibilities of the Public Affairs Officer:
- Carry out regular political monitoring, keeping the team updated with important developments for Women’s Aid, identifying opportunities for influence and providing analysis on policy announcements.
- Draft newsletters, correspondence, and website and social media content for parliamentarians, Women’s Aid’s member services and campaigners on a range of campaign and policy priorities.
- Support Women’s Aid’s work on key pieces of legislation - responding to queries, drafting briefings and parliamentary questions, working with Parliamentarians on draft amendments, and the development of joint sector work.
- Lead on projects that widen participation in Women’s Aid public affairs and campaigning work, including organising meetings with sector colleagues, survivors, and our member services.
What we are looking for in our Public Affairs Officer:
- Excellent written communication skills, including the ability to write copy for a range of audiences and formats, e.g., briefings, consultation submissions, correspondence and speaking notes.
- Experience of working in a political role or exposure within parliamentary institutions.
- Experience in liaising and working with external organisations and individuals, including via correspondence and joint working groups/joint sector meetings.
- Experience in supporting the delivery of projects and campaigns.
- Ability to communicate sensitively about the issues facing women and children affected by domestic abuse.
Benefits of joining us as our Public Affairs Officer include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: Remote working, family-friendly policies and paid leave for maternity, paternity, and adoption.
- Wellness and Support: Cycle to Work Scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a genuine difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- Please read our Single Sex Statement on the Women's Aid website.
- Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
The client requests no contact from agencies or media sales.
About the Role
Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?
Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.
Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.
As a Tenancy Management Officer you will be expected to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants. You will have the ability to liaise with a range of internal and external partners, experience of providing a supported housing service to vulnerable tenants and a commitment to sustaining tenancies wherever possible.
You will also be able to effectively manage tenancy breaches including Anti-Social Behaviour, assess the suitability of new referrals, carry out property inspections and manage the voids process, monitor rent accounts and work with Income Management Team to ensure that rent arrears are kept to a minimum. The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service.
This role is available as a full time post of 38 hours per week.
Benefits
We value everything our staff do for the people we support, so we provide a great benefits package:
· 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
· Computing Scheme
· Credit Union Scheme
· Cycle-to-Work Scheme
· Death in Service Benefit
· Health Assured – Employee Assistance Programme
· Eye care Vouchers
· Flu Jab Reimbursement
· Long Service Awards
· Pension Scheme
· Purchase Additional Annual Leave
· Refer-a-Friend Scheme
· Retirements
· Loans (including season tickets and parking permit loans)
· Blue Light Card
We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.
How to Apply
If you think you meet the requirements of the role then please submit an application by following the link below:
The closing date for all applications is 23:59pm on 18th July 2024
Interviews will be held week commencing 29th July 2024
Outward is committed to equality and diversity and welcomes applications from all sections of the community.
The client requests no contact from agencies or media sales.
Herts Mind Network, (HMN) is a rapidly growing charity providing an essential and diverse range of mental health support across Hertfordshire. We have 7 Wellbeing Centres across the County and services include Crisis intervention, Complex needs and Community outreach, Peer and group support, Wellbeing and Counselling, Training and Education: for adults, young people and children in Hertfordshire.
HR Support Assistant
Reference: 219
Salary: £23,478 - £24,902 per annum
Hours: 37.5 hours per week
Contract: Permanent
Working base: Watford Wellbeing Centre/Borehamwood/Waltham Cross (with ability to travel to locations in Herts if required)
Reports to: Head of HR
Purpose of Post
This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal part in our small HR team (Head of HR and Senior HR Coordinator). As an HR Support Assistant we would expect you to have a strong customer service focus with a remit of providing high quality and accurate effective HR administration service relating to the recruitment, onboarding and employee lifecycle processes and procedures. This role is part of first line HR support for a current headcount of 165 employees.
Key Responsibilities
- To work closely with the team and deliver a high quality and confidential administrative process from recruitment throughout the employee journey at Herts Mind Network.
- Undertake general HR tasks as required and appropriate to the role including responding promptly to internal/external e-mails and completing other general administrative duties accurately and efficiently as needed.
- To work in compliance with employment law and best practice for HR processes including, contracts, starters and leavers, employment checks, DBS checks and pre-employment referencing.
- Support with note taking for internal HR meetings, with guidance from the HR team.
- Arrange candidate interviews on request and follow up to ensure documentation and recruitment records are held according to our retention policy and GDPR standards
- To collate data for submission to payroll.
- To respond to Subject Access Requests in relation to employee SARs.
- Promoting communication with EAP and for permanent staff communication about Cash plan and other benefits that may be available from time to time.
- To work with the HR team to maintain the quality standards system for all groups in line with National Mind Policy and ISO9001
- Creating all the necessary documentation with excellent attention to detail and accuracy.
- Monitoring the Breathe HR System, ensuring employee profiles are up to date, including personal data, annual leave entitlement and training.
- Creating profiles for new staff members on Breathe and ensuring the dashboard is up to date for all employees.
- Maintain our online E-learning resource (Ihasco) ensuring new starters are onboarded and reporting on mandatory course completion.
- Ensure leavers are offboarded promptly.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Tuesday 2nd July 2024
Interviews to be held week beginning 8th July 2024.
Please note: We will close the advert prior to this date if we receive sufficient applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Location: Bromley by Bow
Job Type: Full time, 35 hours
Contract Type: Permanent
Salary: £31,000 per annum
The Impact Coordinator will support the Centre’s impact management and research strategy through a robust analysis of our clients current and future programmes of work, to ensure they achieve their aim of enabling their community to thrive and can communicate the difference their work is making, clearly and with confidence.
This role builds on their significant investment in the development of their evaluation principles, the development of the Outcomes Framework, the CRM development, community research and in team ability and capacity to engage with data and impact.
The role will promote a positive culture of collaboration, innovation and inclusivity across the organisation and with external stakeholders. It will also support the development of innovative, inspiring and viable service propositions.
Key responsibilities
The role includes the following duties however these may change as the post evolves:
• Work with the delivery teams to ensure they collect the right data, qualitative and quantitative, to demonstrate their impact.
• Support the delivery of a common evaluation approach across the organisation, building on commitments to current and future funders
• Regularly check data quality (both qualitative as quantitative) and raise gaps / issues / concerns to the attention of the Impact Manager and Joint Heads of Delivery and Impact
• Support the further development and implementation of the CRM (shared database) across all areas of delivery.
• Support effective data collection through various methods e.g. supporting reflective sessions, running interviews and focus groups, support at events, facilitating project reviews etc.
• Working with the delivery teams and the Impact Manager, support the development of a culture of engagement with impact data (both qualitative and quantitative) and learning across the delivery teams
• Help make and maintain in-house system adaptations to support our impact management
• Working with the Impact Manager, write CRM scoping requests
• Working with the Impact Manager, develop a regular cycle of internal impact reporting and produce relevant reports on time and at high quality and support project evaluations of internal and partner projects
• Support the delivery teams as well as the Income Generation and Marketing teams by responding to requests for information and insight with robust and persuasive data and reporting
• In general, proactively search to deepen their understanding of the impact of their work, explore improvements to their data collection and analysis and share it across the organisation through training and process improvements
• Work proactively with our clients (and where relevant GP Practice) staff to provide timely feedback on the support provided to individuals
Essential skills, experience and knowledge
• Commitment to the vision and mission of the organisation
• Knowledge and understanding of the social determinants of health and how they impact on integrated services in a community setting
• Understanding of the systemic inequalities and barriers that people in their community face and a commitment to antiracist and inclusive practice
• Previous experience of embedding and managing impact frameworks and reporting within an organisation
• Understanding of a mixed method evaluation approach, founded on a theory of change
• Experience of primary qualitative data collection and analysis
• Experience of report-writing to a high standard
• Strong analytical skills – naturally curious and inquisitive
• Experienced database user with the demonstrable ability to learn new systems quickly
• Ability to easily communicate complex information to various audiences and to support the use of data to inform decisions and tell stories
• Strong experience of building and sustaining positive relationships, and able to positively influence internal and external stakeholders
• Flexibility and a willingness to work in innovative and non-traditional ways
Desirable experience
• Experience of Microsoft Dynamics highly desirable
• Experience of creative and inclusive research methods, such as participatory appraisal tools, and of reflective practice
• Advanced Microsoft Excel skills
You may also have experience in the following: Social Worker, Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, Impact Manager, impact assessment, etc.
REF-215 128
JOB TITLE: Legacy Manager
SALARY: £43,078k
HOURS: 28 or 36 hours per week
LOCATION: Hybrid (split to be agreed) – onsite working at our Sydenham Site, 51-59 Lawrie Park Road, London SE26 6DZ
Please note that this position includes occasional evening and weekend working.
About Us
This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders, and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.
The fundraising team generates more than £10m every year, around half of which comes through gifts left to the charity as legacies. We organise a programme of appeals, campaigns and events, administer our own lottery, make applications to charitable foundations, engage with local business and support individuals who give in-memory of a loved one. This is delivered by a strong employed fundraising team, supported by a number of wonderful volunteers.
Your new role
Are you keen on creating a lasting legacy? Are you adept at storytelling to inspire action? Do you enjoy engaging with supporters and building relationships?
If so, we have the perfect role for you!
We are seeking an enthusiastic, self-motivated and confident “people person” with excellent organisational skills who is committed to providing first class supporter care. Essentially, you will have experience in legacy fundraising and/or the administration of legacies – and be willing to become an expert in both.
A passion for hospice care and a proven track record of developing and maintaining strong relationships is also key to this role.
Key responsibilities of the role include:
- This role is required to lead, plan, develop and deliver the legacy fundraising strategy in line with agreed targets within the fundraising team.
- To build, manage and nurture relationships with supporters and potential legators.
- To create a sustainable legacy pipeline for St Christopher’s and to ensure that legacy increases and continues to be the lifeblood of our voluntary income.
- Managing the Legacy Administration Officer and overseeing all legacy administration activity to optimise legacy income and ensure all gifts in wills left to the hospice are managed in accordance with relevant legislation and internal practises and maximise legacy income for the hospice.
About you
You will be a fantastic communicator who loves meeting people and is looking for a career where you can really make a difference. You will be confident, articulate and influential and with excellent customer service skills. Experience of legacy fundraising or administration is essential, as is a willingness to get involved, being a good team player and a passion for the work of St Christopher’s.
If this sounds like you – we’d love to hear from you.
What you will get in return is a stimulating and rewarding career with an opportunity to influence and make a real difference in the community. In addition you will benefit from access to excellent training and development opportunities, a number of health and wellbeing schemes, a competitive contributory pension scheme and life assurance scheme with generous beneficiary plan. You will also have access to free off street parking nearby and onsite staff canteen.
What you need to do now if you have experience in legacy fundraising or administration and you have initiative, enthusiasm and passion for the work of a hospice, please do apply for this great role.
How to apply:
- Please review the Job Description and Person Specification Criteria
- Please address the criteria in the person specification form. This information will be used to select candidates for interview
- Click the ‘Apply Online’ button
Closing date: Sunday 21 July
Interview date: Thursday 25 July
Your responsibilities will include:
Programme Development and Implementation
- Develop and implement mentoring programme and initiatives in alignment with the BelEve's goals and objectives.
- Implement programme guidelines, policies, and procedures to ensure consistency and effectiveness in mentoring relationships.
- Collaborate with internal stakeholders to identify programme needs, goals, and target populations.
Mentor and Mentee Recruitment and Training
- Recruit and screen potential mentors and mentees, ensuring they meet programme criteria and expectations.
- Conduct training sessions for mentors and mentees, providing guidance on programme goals, roles, and responsibilities.
- Match mentors and mentees based on compatibility, interests, and goals, and facilitate introductions and initial meetings.
Relationship Management and Support
- Provide ongoing support and guidance to mentors and mentees throughout the duration of the mentoring relationship.
- Facilitate regular check-ins and evaluations to assess progress, address challenges, and provide feedback and support.
- Mediate conflicts or issues that may arise between mentors and mentees, providing guidance and resolution as needed.
Programme Evaluation and Reporting
- Monitor and evaluate the effectiveness of mentoring relationships and programme activities, collecting feedback and data to assess impact and outcomes.
- Prepare regular reports on programme metrics, accomplishments, and challenges for internal and external stakeholders.
- Use evaluation findings to inform programme improvements and enhancements.
- Effectively deliver against the agreed Programme KPI’s
Collaboration and Outreach
- Collaborate with internal and external partners, including schools, and community organisations to promote mentoring opportunities and expand programme reach.
- Represent BelEve at events, meetings, and conferences to raise awareness of the mentoring programme and recruit participants.
- Develop and maintain relationships with mentors, mentees, and partner organisations to support programme sustainability and growth.
Safeguarding
- Act as the Deputy Deputy Safeguarding Lead (DDSL)
- Collaborate with the Safeguarding Lead to review, update, and develop safeguarding policies, procedures, and guidelines in accordance with legal requirements and best practices.
- Support the dissemination and implementation of safeguarding policies and procedures throughout the mentoring programme.
- Provide support and guidance to staff, volunteers, and stakeholders on safeguarding-related matters, including responding to queries, concerns, and disclosures in a timely and appropriate manner.
Community Engagement
- Build and maintain relationships with our community organisations, schools, government agencies, and other stakeholders to enhance collaboration and resource-sharing for youth development efforts.
BelEve is a girl-focused charity with a mission to empower girls to become leaders of their world.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 24 days of annual leave per year ((plus Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.
We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:
- Experience of working with adults with learning disabilities and autistic adults in a community setting
- A good team member
- Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
- A ‘Person Centred Planning’ ethos
- Excellent communication skills
- Good record keeping skills
The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.
As the Head of Partnerships and Strategy, you will support the Board in its development of organisational objectives and strategy. Your role will involve contributing to our long-term goals, identifying new business opportunities, and managing relationships with key stakeholders, including community organisations and the NHS. You will also assist in developing governance policies and practices, ensuring our operations align with our mission and values.
You will be responsible for developing and delivering our organisational strategy, overseeing the commissioning, procurement, and support of third-sector initiatives, and leading our Senior Management Team (SMT) in shaping the organisation’s direction and effectiveness. Regular travel will be required to meet our organisational needs.
At Compass Wellbeing, a subsidiary of East London NHS Foundation Trust (ELFT), we strive to enhance community wellbeing and address social inequalities across England Our mission is to empower individuals and the third sector through innovative practices, advocating for holistic health solutions and fostering supportive environments for marginalised groups.
Join Compass Wellbeing and help us create a future where every community enjoys high levels of wellbeing and equity.
We offer a range of employee benefits, including 27 days of annual leave (increasing with service), a 5% employer pension contribution, paid volunteering leave, travel season ticket loans, NHS discounts, gym and fitness discounts, and access to occupational health and mental health support.
Our ideal candidate will have significant senior-level management experience in a complex environment, preferably within the Voluntary, Community, and Social Enterprise (VCSE) sector. You will have a track record of strategic and operational management, stakeholder engagement, and the implementation of innovative technologies. Excellent communication, leadership, and organisational skills are essential, along with a proactive and flexible attitude.
Interviews are scheduled for Wednesday the 10th of July 2024.
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London, E1 1DU: reliably commute or plan to relocate before starting work (required)
Application question(s):
- All employees are required to undergo a DBS prior to starting with us
Work authorisation:
- United Kingdom (required)
Work Location: In person
Citizens Advice Waltham Forest has an exciting opportunity on their successful Debt Free Advice Team for an experienced Debt Advice Caseworker. We have been part of the wider Debt Free Advice partnership for over a decade and have success in delivering high quality debt advice to local residents who are facing financial difficulties. The demand for the service in light of the cost of living crisis has increased substantially over recent years and we are looking to expand our team.
We are seeking an experienced debt advice caseworker who has a proven track record in helping and assisting clients facing financial difficulties and providing creative solutions to help alleviate their challenges in a sensitive and supportive role. They will have an awareness of having successfully provided debt advice in a regulated environment.
The successful candidate would be expected to work a hybrid model of delivery - in an office environment, outreach sessions as well as home based. They would be expected to provide advice via omni-channels such as face to face, telephone and email advice.
Main responsibilities:
To provide over-indebted Londoners with free, face-to-face/telephone advice that is accurate, effective and tailored to individuals’ circumstances. This includes:
● Provide case work covering the full range of debt - Interviewing those that access our service using sensitive listening and questioning skills in order to allow them to explain their problem(s) and empower them to set their own priorities.
● Researching and exploring options and implications so that those accessing our service can make informed decisions.
● Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing.
● Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels.
● Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
See attachments for further details
Interviews will take place on Tuesday 23 July 2024.
The client requests no contact from agencies or media sales.
The Food & Beverage Outlet Manager is a key role within the UWLSU Commercial team, who are changing the way they engage and support students at The University of West London Students’ Union. This role will work with full-time and student part-time staff to provide top tier service for our customers. This includes but is not limited to management and service throughout our outlets. The post holder will instil and deliver high standards of service. Additionally, the post holder will have the chance to flex and develop their event skills by managing catering to a selection of private and in-house functions designed to maximise engagement and further the student experience.
We are an award-winning organisation with an ambition to disrupt inequality in education. This role plays a vital role in that mission. As a team, we work collaboratively in a fun, supportive and challenging environment. We work tirelessly to improve our services, opportunities, and outcomes of our members. We provide staff with the tools and guidance to develop and grow their skills set and experience to further career aspirations and deliver high-quality work.
We are looking for a hardworking, organised individual passionate about customer service and empowering of all colleagues. This role is ideal for an early career manager, or someone wishing to take the next step from supervisor to Manager. You will have experience in working in a food and drink led environment to organise and deliver service from start to finish. You will have experience working effectively as an individual and as a team and working to tight deadlines. You will have a strong commitment to equality, diversity and inclusion, understand the importance of positive working relationships, display high levels of self-awareness and empathy and understand without a doubt that the union exists for its members.
The client requests no contact from agencies or media sales.
Job description
The aim of this exciting role is to contribute to the delivery of Mind in Tower Hamlets (MITHNR) and East London Foundation NHS Trust’s (ELFT) Talking Therapies Employment Advice Service.
Purpose of the role
To provide employment advice to patients accessing ELFT NHS Talking Therapies, supporting patients to gain and/or retain employment via one to one information, advice and guidance sessions. This role is part of the national Employment Advice in NHS Talking Therapies programme and has been accredited by the Matrix standards for information, advice and guidance.
Adopting our organisational culture
We have a strong reputation for delivering high quality services and achieving positive outcomes.
Our practices are underpinned by our Kindness Charter, Professional Code of Ethics, Code of Conduct and organisational values. We expect everyone to embrace our culture, ethos and our anti-racist, anti-discriminatory and inclusive practices throughout their work.
Key Responsibilities
Role Specific
· Maintain a caseload of clients offering one to one support to help clients find, remain or retain employment.
· Carry out initial telephone assessments and action plans using SMART goals to identify clients goals and barriers to employment.
· Offer a range of employment support interventions to clients that will support them to find, remain or return to work.
· Offer one to one sessions at least 1 evening per week where working hours will be 11 – 6:30pm
· Work in an integrated way with the IAPT clinical team to demonstrate a seamless service to the client. Co-location to different NHS IAPT services and centres across Tower Hamlets to offer Employment Advice.
· Support clients to create CVs, Cover Letters, write applications, inform clients of job search techniques, and provide mock interview practice.
· Provide 1-2-1 support to clients to enable them to return to work after long term sickness absence or other reasons
· Work closely with employers to support clients to remain in their jobs by negotiating reasonable adjustments at the workplace
· Work closely with local employment law professionals and trade unions to offer clients and their employers with information about their employment rights and responsibilities
· Manage allocated service project and work with the team to ensure referrals are received on time
· Ensure that all necessary paperwork is completed on time, including questionnaires, reports and minutes for each client engagement and that these are regularly updated using the IAPTus (patient database system) and protocols.
· Ensure Caseload Management Tool is regularly up to date with client session information and targets.
· Signpost the client, where necessary, to other agencies who will be able to provide advice on benefits or support that the client may be entitled to
General
· Comply with, promote, and contribute to the development of MindTHNR’s: Aims and
Values, Equality, Diversity and Inclusive principles and all organisational policies.
· Attend appropriate internal, external training courses, E-Learning, supervision, and staff team meetings and away days.
· Other than where central administrative support is available, to be administratively self-servicing.
You must have:
· At least 1 year of providing Employment Advice or equivalent work experience in Employment/IAG Sector
· Educated to degree level or equivalent work experience.
· Ability to provide 1-2-1-person centred employment advice
· At least 1 year’s case load management experience
· Demonstrable experience of working within a multi-disciplinary team and establishing good working relationships with other provider organisations, e.g., legal advice, job centres and HR
· Experience in offering advice around employment issues including welfare benefits
· Experience of engaging and working with employers in supporting people to gain and retain employment
· Experience of using client database systems and IT systems
· Understanding of Adult Safeguarding principles
· Ability to work well under pressure and deal with conflicting demands and plan, prioritise and manage deadlines and workloads.
· Good understanding of legislation, good practice and
· guidance in relation to employment rights, disabilities, and welfare benefits
· Understanding of the challenges faced by employers when supporting employees with common mental health difficulties
· Ability to actively listen to clients’ needs and offer advice in a non-judgemental way
· Demonstrate the ability to work as part of a team in a diverse environment
· Excellent IT skills including Word, Excel and Internet including database systems
· Demonstrable ability to engage with people from all backgrounds and a commitment to Equality, Diversity, and Inclusion practices.
The benefits of working for the organisation include 28 days annual leave + Public Holidays, Development and Growth opportunities, Company Pension Scheme and an Employee Assistance Programme.
Post is subject to an enhanced Disclosure Barring Service check and Right to Work Checks.
As an anti-racist, anti-discriminatory and inclusive organisation, we strongly welcome applications from all sectors of the community.
The client requests no contact from agencies or media sales.
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Grants and Contracts Officer
Internews works to ensure access to trusted, quality news and information that empowers people to have a voice in their future and to live healthy, secure, and rewarding lives. We envision a world where everyone can communicate freely with anyone, anywhere, and exchange the news and information they need to shape their communities and the world.
For 35 years and in more than 100 countries, we have worked with our local partners to build hundreds of sustainable organizations, strengthened the capacity of thousands of media professionals, human rights activists, and information entrepreneurs, and reached millions of people with quality, local information, improving lives and building lasting change. On issues ranging from health and the environment to conflict and governance, Internews has developed approaches that harness the power of media and information to create positive change.
Internews is a charity operating internationally, with administrative centres in California, Washington DC, London, and Paris as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.
Our commitment to a culture belonging:
Internews is passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams, and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, the self-taught, and people of multiple races, nationalities, ages, sexual orientations, and socio-economic backgrounds. We are an Equal Opportunity Employer and encourage candidates of all races, genders, ages, abilities, orientations, ethnicities, and national origins to apply, and actively welcome those with alternative backgrounds and experiences.
About the role:
This is an exciting opportunity for a motivated Grants Officer to join our dynamic organisation. During this maternity cover, Grants Officer will report directly to the Director of Grants, Contracts and Compliance. They will work across all of Internews’ geographies to provide the highest standard of grant management support to partners receiving higher value grants from us. The incumbent will have a unique opportunity to learn about Internews’ work and to contribute meaningfully to the advancement of our missions across the World.
KEY RESPONSIBILITIES:
Grant Management and Compliance
· Provide grant management support to Programme Management Units, country offices and partners. Participate in regional portfolio reviews.
· Support start‐ups of partner projects by coordinating project stakeholders and ensuring that all relevant processes and procedures are in place.
· Develop guidance documents and procedures to enable effective and compliant operation of partner projects. Supports project teams in adapting Internews’ standard sub-granting policies, procedures and toolkits to country contexts.
· Review and sign off on alldue‐diligence assessments in preparation for sub‐granting to partners.
· When requested, support project teams and the Business Officers, in monthly spend and burn rate reviews and donor report submissions
· Monitor the compliance from HQ to satisfy organisational and donorrequirements.
· Monitor the implementation of partner projects to ensure the implementation process is in line with grant agreements; and proposes solutions to implementation issues. Quality‐assure partner reporting, and track co-financing liabilities.
· Provide end-to-end management of partnership agreements, including drafting.
· Participate in project close-outs. Contribute to audit; support the audit manager on queries about sub-grants.
· Maintain records on the organisational grant management system.
Partnerships and Development
· Design and implement grant management and compliance trainings for partners and Internews staff.
· Identify and document best grant management practices from individual grants, works with M&E colleagues to coordinate debriefings with stakeholders.
· Advise development colleagues on key considerations relating to donor and statutory compliance requirements as related to sub-grants.
· Contribute to the development of partner budget proposals to ensure their appropriateness and compliance.
· Transfer grant-management expertise to country offices
· Support country office leadership teams to identify requirements and recruit grant management staff;
· Deliver trainings for key grant management staff in country offices and PMUs.
Expert advice
· Manage and develop the grants expertise at GC&C team ensuring the highest standards of grant management support to PMUs, country offices and regional and multi-country portfolios as required.
· Provide ongoing feedback to the Director of GC&C on required improvement and updates on donor regulations and contractual obligations to ensure organisational knowledge is built and improved continuously, with particular focus on the consistence and continuous improvement of sub-granting processes.
· Ensure good knowledge management across grants, including key project documentation, to enable all teams supporting the grant to access information and provide a fully auditable trail.
· Contribute to annual work planning and budgeting process.
Essential Skills and experience:
· Demonstrated experience in the context of international non-for-profit.
· Strong experience in the development and implementation of grant management processes and procedures.
· Deep understanding of rules of major European donors, including the European Commission, SIDA, and FCDO.
· Proven track record in conducting due diligence on organisations and their policies, ensuring compliance and alignment with standards.
· Proven track record in grant management training and mentorship for grantees.
· Comprehensive understanding of the setup, governance, and business models of non-for-profit organisations and media
· Exceptional verbal and written communication skills in English, enabling clear and effective interaction with stakeholders.
· Proficiency in interpreting budgets and accounts, facilitating informed decision-making.
· High IT literacy, including proficiency in grant management systems (preferably U4B), Microsoft Word, Excel, and PowerPoint.
· Demonstrated self-motivation and initiative, with the ability to work autonomously.
· Effective organisational skills, including prioritisation, ensuring timely and accurate delivery of tasks and adherence to deadlines.
Personal Characteristics / team culture:
· Flexible problem-solver with a proactive 'can-do' approach, adept at overcoming challenges.
· Excellent interpersonal skills, capable of building rapport with individuals from diverse backgrounds.
· Self-motivated and capable of working independently, while also thriving in a collaborative team environment.
· Dependable and reliable, consistently meeting commitments and delivering results.
· Positive, resilient, and supportive under pressure, maintaining composure and effectiveness in challenging situations.
Desirable:
· Experience in one or several of Internews’ geographies of work: Asia, MENA, Africa, Europe/Eurasia, Latin America and the Caribbean
· Familiarity with the media sector, including trends, challenges, and opportunities.
· Understanding of the unique needs and challenges faced by independent media.
· Proficiency in Arabic, French, Russian, or Spanish.
Vacancy Timeline:
Deadline for applications: 13 July 2024.
Please note that applications will be reviewed as and when they arrive. Interviews may be scheduled ahead of the vacancy closing date.
This role will be located in the UK, therefore the successful candidate will need to be able to demonstrate their right to work in the UK prior to the start date.
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.