People Jobs

About the role

Ever wondered what it means to work at a grassroots organisation, working hard to fight poverty in the community? Well, this is your chance. We have a unique and exciting opportunity for someone interested in gaining first-hand experience working on the frontlines of a fast-paced, guest-facing charity. 

Sufra has always been #MoreThanAFoodbank, and this role is key to Sufra’s journey in trialling different methods of supporting residents. We are partnering with SALIENT, a team of researchers who are working with the public, partners from local and national government, food charities, community support teams, and the food industry on a range of food-related trials. In particular, they will be conducting a trial at Sufra where a range of different support is offered to Food Bank guests. The aim of the trial is to assess the impact of these different methods, and hopefully come closer to learning what support our guests prefer to receive from our food bank service.

The ideal candidate will work well in a busy environment and will have great people skills. They will have some experience in a customer-facing role, dealing with the public and potentially vulnerable individuals. The successful candidate will be the first point of contact for members that register with the pilot project and will be confident answering queries confidently speaking about the trial. The candidate will work closely with the Food Aid Manager and SALIENT researchers to ensure accurate data tracking once participants are registered, including collating receipts, supporting with feedback interviews, capturing case studies and logging visits. The role will also include supporting the distribution of both parcels and vouchers and ensuring meticulous financial records of this are kept.

People skills are crucial to success in this role, as the successful candidate will be working alongside a range of people, ensuring that they are supported throughout the trial. Due to the diverse nature of Sufra guests, it would be beneficial for this candidate to speak Arabic, Somali, Farsi, or another community language.

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries. There will be training provided by both Sufra and the SALIENT team before the successful candidates starts leading on this exciting project.

We would encourage applications from local residents, with knowledge of the London Borough of Brent to apply.

Role Description

Supporting the smooth running of the SALIENT Food Trial, conducted at Sufra NW London. Supporting across the trial, focussing on participant recruitment, distributing different support methods and maintaining data throughout the trial. We hope to have this candidate in place by mid-August.

Main Duties & Responsibilities

Guest Recruitment

• Sharing information about the research trial
• Leading the recruitment of the trial, checking guest eligibility and contacting Sufra Food Bank guests and clearly communicating the trial in a non-biased and informative manner.
• Answering queries and concerns from Sufra guests and current participants and obtain consent to share data with researchers.
• Anonymising data sets for sharing with researchers.
• Creating awareness of the study amongst Sufra Foodbank volunteers through briefings, sharing links to the study video and information sheets so they are informed of how the study will operate.

Pilot data collection and tracking

• Work alongside SALIENT researchers to maintain a dataset to track participation in research.
• Distributing different methods of support for participants, during usual Food Bank collection hours.
• Implementing financial tracking of transactions made, and ensuring all financial monitoring is up to date and accurate.
• Exploring methods to reengage and support participants with low attendance.

Other Duties

• Joining staff meetings once a month and updating the wider team on the progress of the trial.
• Ensuring that our health and safety protocols and policies and procedures are adhered to.
• Ensuring that the service reflects the ethos, values and core principles of the charity and oversee the project’s development, so it is continuously and sustainably meeting community needs as they evolve.
• Attending regular supervisions with your line manager and staff meetings with the wider team.
• Undertaking any other reasonable duties to support the operations of the charity.

An exciting opportunity has arisen for a Shop Manager to join our Dorking Team. As a Shop Manager, you will be reporting to the Retail Operations Manager.  Your role will be to be responsible and accountable for maximising shop profit by achieving budgeted income, controlling shop expenditure in line with budget and recruiting and retaining a motivated team of volunteers.

Knowing what it takes to maximise shop sales, you will possess a sound knowledge of technical terms and commercial arithmetic, and an excellent understanding of working within a customer focused environment.  With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail.  You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.

Role Requirements

Income generation
To manage the Retail budget to achieve agreed targets:
• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.

Administration and compliance
To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Raffle and all other legal or statutory requirements:
• To control shop expenditure through effective cost control of weekly expenses.
• To ensure minimum losses of both stock and cash by following bank and till procedures, and safeguarding the property of The Children’s Trust at all times.
• To adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Raffle.
• To be responsible for the daily management of Health and safety within the shops, completing daily checks and contributing to Risk Assessments.
• To complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
• Embracing the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
• Timely efficient responses to requests for information including voice and email messages.
• To fulfil any other agreed duties that may at times be reasonably required.

Personnel and Training
To ensure the Shops team are: recruited, retained and developed:
• Provides positive, visible and proactive leadership to the Assistant Manager and Shops Volunteer team.
• To manage all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
• To be responsible for the daily management of the shop team, including contribution to performance reviews for any Assistant Shop Managers.
• To recruit, support and retain team of shop volunteers.
• Provide induction and training for both Assistant Shop Manager and volunteer team as and when necessary.
• Attend where appropriate, training courses relevant to the development of the role
• Promote awareness of relevant training courses and development opportunities to others within the team.
• Attendance at Retail Sales Meetings and responsible for cascading information to Shops team as appropriate.
• To assist the Retail Sales Manager in shop openings and closures.
• Undertake relief cover within The Trust’s shops as and when required.
• Carries out duties in accordance with Trust values.

Customer Service
To ensure customer care and quality of service:
• To provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
• Support other shops and fundraising colleagues as and when necessary.
• Adheres to all health and safety guidelines, including infection prevention and control.
• Provide evidence of a valid NHS Covid Pass or acceptable proof of Covid vaccination or medical exemption and all vaccinations (or medical exemption) required for the post.
• Adhere to manual handling procedures and complete mandatory manual handling training.
• Promotes the health and safety of others.
• Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.
• Responsible for identifying and mitigating risk within the work environment.

Wellbeing and Emotional Resilience
• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and others.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

 Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

 Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Community Partnership & Network Coordinator
Tempo Time Credits
Neath Port Talbot /Hybrid - homebased with meetings in Neath Port Talbot and across the region
Permanent
Part time 0.5-0.6 FTE
Salary £22,000 - £28,000
Excellent benefits including 25 days annual leave plus bank holidays, flexible and hybrid working, employee pension scheme, family friendly policies, Cycle to Work Scheme, Death in Service, and Employee Rewards and Assistance Programme

Are you passionate about creating lasting change, making a real impact, and acting as a catalyst for building stronger, more resilient communities?

Are you a natural communicator who is able to mobilise and influence stakeholders and build relationships with a variety of people?

Charity People are pleased to be supporting Tempo Time Credits, a charity that brings people together in local communities to carry out valued and important voluntary work, with their search for a Community Partnership & Network Coordinator based in Neath Port Talbot.

Tempo Time Credits started 15 years ago and is an ambitious movement that empowers, encourages, and engages people from all walks of life, from communities across the UK, to get involved and volunteer. For example, befriending or helping to improve outdoor spaces. Volunteers earn Tempo Time Credits as part of a reward and recognition which can be exchanged for a range of services and activities provided by our local and national partners.

In these challenging times, community support is more crucial than ever. Tempo stands at the forefront having engaged with 40 commissioned programmes, collaborated with 1,500 charities, empowered over 15,000 volunteers, issued over 1 million Time Credits, cultivated 750+ business venues offering rewards, and pioneered the world's first national Time Credit network.

Funded by Heritage Lottery, the project you'll work on focuses on working with heritage organisations across Neath Port Talbot to increase the number and diversity of their volunteers and to recruit and retain them in a sustainable way.

Key responsibilities:

• Building and Maintaining Relationships: You will build and maintain relationships that support Tempo objectives, seek to understand stakeholder requirements, and support organisations face to face providing advice and guidance around Time Credits.
• Communicating & Influencing: communicate openly and effectively with internal and external stakeholders, create local social media content and newsletters, persuade others using evidence-based knowledge.
• Volunteer Management: You will manage a team of local volunteers in each locality that provide on the ground support and add capacity in the local community.

The Community Partnership & Network Coordinator will have proven experience in managing and building relationships with stakeholders from third, public or business sectors, and monitoring business plans and budgets. The successful candidate will be able to work with senior executives and Government officials, plan and juggle multiple projects at once, and have knowledge and proficiency in Microsoft Office. You will have attention to detail, planning and organisational skills, and will be able to negotiate both internally and externally.

You will have strong account management skills and have experience of managing or working with volunteers. You will be experienced in working within a role with a varied, demanding workload with the ability to adapt to change, deliver results, and work independently, as well as part of a team. The successful candidate will be proactive and passionate about communities and creating positive, lasting change, with an awareness of the voluntary sector and its opportunities and challenges.

The role is part time and could either be 3 or 4 days (between 21 and 28 hours) with flexibility on when those hours are done, such as 21 hours over 4 days. The role will be subject to satisfactory references and a DBS check.

If you are a strong relationship builder, with the drive and energy to work within a growing, ambitious charity, Tempo Time Credits would love to hear from you.

How to apply:

The application process is CV and Supporting Statement detailing why you would like to work for Tempo Time Credits and how you meet the criteria laid out in the Person Specification within the Job Description. Please visit the Tempo Time Credit website for the full recruitment pack or click apply to receive further details about the role. Please also complete the Equality and Diversity Form on the website. The closing date is 9am on 17th July with interviews held between 24th - 31st July.

As part of Tempo Time Credits commitment to Disability Confident, candidates who consider themselves to be disabled will also be given the opportunity to attend an interview if they meet the essential criteria for the role. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way - including any reasonable adjustments you may need if you are employed.

Tempo strongly believes in the benefits of having a diverse and inclusive workforce and encourage applications from all sectors of the community.

Grants and Trusts Manager

We are seeking a Grants and Trusts Manager to join our Fundraising team and lead on gaining income from grant-making bodies.

The aim of this amazing charity is to help improve the lives of young people in Burnt Oak by giving them ‘somewhere to go, something to do and someone to talk to’. If you have a passion for putting young people first, we want to hear from you!

Position: Grants and Trusts Manager

Location: Burnt Oak, London. This is a hybrid position, though for an exceptional candidate we may consider fully-remote

Salary: £40,000 - £42,000 per annum FTE (pro rata-ed depending on number of days a week the successful candidate contracts to)

Hours: Permanent, 4 days a week (32 hours, 0.8 FTE). Hours worked are flexible and certainly you are not tied to “9-5”. We will also consider applications from someone wishing to work 3 days a week (24 hours, 0.6 FTE)

Closing Date: Noon on 17th July 2024. Please note candidates will be interviewed on a rolling basis and we reserve the right to close the role early should a suitable candidate be found.

About the role:

A part of the Fundraising team, as Grants and Trusts Manager you will lead on gaining income from grant-making bodies. You will line manage the Grants and Trusts Officer, and will need to develop strong relationships with the Delivery team, so you can match their funding needs to the right funder and get the right information from them to ensure a high quality of reporting.

Other key responsibilities will include:

· Overseeing a pipeline of grants and trusts applications, re-applications and reporting

· Working closely with the Delivery team to ensure the right bids are being submitted

· Working with the Impact and Insight Officer to shape monitoring and evaluation strategy and practice

· Leading tours and face-to-face and online meetings with Foundation staff and Trustees

· Working within the broader Fundraising team, supporting colleagues and department-wide projects

About you:

To be successful in the role of Grants and Trusts Manager you will have experience of trust and grant bid writing within a professional setting.

You will also need to bring with you the following skills and experience:

· Produce compelling asks and proposals in line with the charity's objectives and the funders requirements

· Experience of gathering, understanding and presenting complex information and data

· Experience of working within a charity fundraising environment

· Experience of cultivating relationships with funders, both via verbal and written methods of communication

· Ability to prioritise tasks, manage own time and achieve strict / multiple deadlines

· High level of IT competence, excellent internet research skills and database management

· Motivated to improve young people’s lives for the better

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check.

The charity’s strength is its diversity of its people. We place a huge value on different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. 

We very much welcome previous experience working as: Trusts Fundraiser, Foundations Fundraiser, Trusts and Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation, Income Generation, Fundraiser, Engagement, Trusts, Foundations, Relational Grants Manager, Grants Officer,  Trusts Fundraising Officer, Foundations Fundraising Manager, Trusts and Grants Fundraising Manager, Fundraising Manager, Trusts Fundraiser, Trusts and Grants Fundraiser, #INDNFP etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

CORE PURPOSE:

Under the management of the Director of Client Services to provide specialist, evidence-based trauma therapy to children and young people seeking help from ASSIST throughout Northamptonshire.Therapy will be provided in an age appropriate manner.

ASSIST is a member of the United Kingdom Psychological Trauma Society and the European Society for Traumatic Stress Studies.All ASSIST specialist therapists are expected to work according to evidence based practice models (currently C.B.T. and E.M.D.R.), and in accordance with ethical practice. 

Key Tasks

1.To provide specialist evidence-based trauma therapy in an age appropriate manner, to include play and art therapy to children and young people across Northamptonshire seeking help from ASSIST.

2.To deliver robust assessment and formulation measures, ensuring effective and appropriate interventions are delivered.

3.To deliver client services directly, and to receive appropriate clinical supervision accordingly.

4.To attend multidisciplinary meetings and liaise with various professionals as required for the wellbeing of the clients.

5.To be non-judgemental in approach to all work.

6.To provide information on service provision and trauma/Post Traumatic Stress related issues to schools, parents and other professionals, and how children can be affected by trauma.

7.To assist and maintain the administrative systems for managing casework and the upkeep of all client records, and to ensure confidentiality for all ASSIST Service Users, within the confines of the ASSIST confidentiality policy and Child Protection & Safeguarding Policy.

8.To maintain confidentiality and respect when dealing with client information.

9.To adhere to all ASSIST’s policies and procedures and to promote the values, spirit and ethos of the organisation at all times.

10.To assist in the daily administration of the ASSIST Clinical service, including the support systems underpinning this service.

11.To meet with the ASSIST Staff team to discuss appropriate development of the ASSIST service.

12.To produce written reports related to the area of work as required. 

13.To be an active member of the ASSIST team, and to undertake other duties as commensurate with the nature of the post, as specified by the ASSIST Director of Client Services and Trustees.

14.To participate in regular performance reviews, compiling or relevant statistical data, and annual appraisal.

15.To fully recognise the complexity of the field of work, and continuously to update training and practice, according to current and on-going research findings.

We are recruiting a Support Coordinator to join our Herts Haven Cafe team.

Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health?

If the answer to all of these is yes, we want to hear from you.

Job title: CYP Mental Health Support Worker – Herts Haven Café
Reference Number: 214
Salary scale: £28,900 FTE pro rata - £3,083 per annum (based on 4hrs)
Reports to: Senior Lead – CYP
Based: Ware
No. of hours: 4 Hours per week (Wednesday 15:00 – 19:00) 
Contract: 12 months fixed term contract, with the possibility of extension 
Café opening hours are: 
Wednesday 15:00 – 19:00

About the Project

Hertfordshire Mind Network is proud to provide early intervention support to children and young people experiencing poor mental health across Hertfordshire. We provide a combination of support through psychoeducational workshops, open access, 1:1 and group support.

We are expanding our provision, to offer drop in, open access community support to 10–18-year-olds across the county who need someone to talk to about their mental health in that moment. This space will offer timely support, in a person-centred, trauma informed way.

The objectives of Hertfordshire Mind Network’s Herts Haven Café service are:

• To improve the mental wellbeing of children and young people experiencing mental health issues, including crisis presentations, in Hertfordshire.
• To provide drop in, no referral required, timely support to 10-18 year olds.
• To support children and young people in Hertfordshire to access community based mental health help.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided across the CYP MHS system.

About the Role:

The key purpose of this post is to be an integral member of staff delivering the Herts Haven Café service, facilitating drop-in mental health support for children and young people aged 10-18. As a practitioner you will meet the varying needs of the individual, as they present, meaning no day may look the same.

A person-centred approach will be maintained, and this role is pivotal to ensuring CYP have a warm and welcoming space to turn to. You will be working as a team to facilitate support, deliver brief mental health interventions, signposting, and ensure timely information, guidance and referrals are provided for ongoing support.

Key Responsibilities

• To play an integral role in instilling HMN’s values throughout the Herts Haven Cafe Service.
• To play a key part in the development and delivery of quality CYP mental health support services.
• To provide consistent and clear communication to the team, working proactively and with initiative.
• To be part of a cooperative and collaborative team that is flexible and adaptable to changing requirements.
• To deliver 1:1 and group interventions, depending on need, flexibly and creatively.
• To ensure that every individual accessing the service receives, safe and trusted support.
• To create and review risk assessments, wellness plans, crisis support plans, safety plans, as well as signposting resources, as required.
• To proactively recognise indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., C-CATT, Emergency Duty Teams, CYP MHS, etc.
• To work alongside Crisis Teams in line with joint protocols, where required, to support those individuals experiencing a mental health crisis.
• To signpost and refer effectively into other Herts Mind Network services, as well as alternative VCFSE and statutory organisations.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is: Sunday 7th July 2024
Interviews will take place on: Tuesday 9th July 2024
Please note: We may close this advert early if we have sufficient applications

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

We are recruiting a Support Coordinator to join our Herts Haven Cafe team.

Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health?

If the answer to all of these is yes, we want to hear from you.

Job title: CYP Support Coordinator – Bank (Herts Haven Café)
Reference Number: 197
Salary scale: £12.50 per hour
Reports to: Senior Lead – CYP
Based: Stevenage
No. of hours: 0 Hours contract, flexible work pattern – Wednesday and/or Saturday
Café opening hours are: 
Wednesday – 15:00- 20:00
Saturday 12:00 – 17:00

About the Project

Hertfordshire Mind Network is proud to provide early intervention support to children and young people experiencing poor mental health across Hertfordshire. We provide a combination of support through psychoeducational workshops, open access, 1:1 and group support.

We are expanding our provision, to offer drop in, open access community support to 10–18-year-olds across the county who need someone to talk to about their mental health in that moment. This space will offer timely support, in a person-centred, trauma informed way.

The objectives of Hertfordshire Mind Network’s Herts Haven Café service are:

• To improve the mental wellbeing of children and young people experiencing mental health issues, including crisis presentations, in Hertfordshire.
• To provide drop in, no referral required, timely support to 10-18 year olds.
• To support children and young people in Hertfordshire to access community based mental health help.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided across the CYP MHS system.

About the Role:

The key purpose of this post is to be an integral member of staff delivering the Herts Haven Café service, facilitating drop-in mental health support for children and young people aged 10-18. As a practitioner you will meet the varying needs of the individual, as they present, meaning no day may look the same.

A person-centred approach will be maintained, and this role is pivotal to ensuring CYP have a warm and welcoming space to turn to. You will be working as a team to facilitate support, deliver brief mental health interventions, signposting, and ensure timely information, guidance and referrals are provided for ongoing support.

Key Responsibilities

• To play an integral role in instilling HMN’s values throughout the Herts Haven Cafe Service.
• To play a key part in the development and delivery of quality CYP mental health support services.
• To provide consistent and clear communication to the team, working proactively and with initiative.
• To be part of a cooperative and collaborative team that is flexible and adaptable to changing requirements.
• To deliver 1:1 and group interventions, depending on need, flexibly and creatively.
• To ensure that every individual accessing the service receives, safe and trusted support.
• To create and review risk assessments, wellness plans, crisis support plans, safety plans, as well as signposting resources, as required.
• To proactively recognise indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., C-CATT, Emergency Duty Teams, CYP MHS, etc.
• To work alongside Crisis Teams in line with joint protocols, where required, to support those individuals experiencing a mental health crisis.
• To signpost and refer effectively into other Herts Mind Network services, as well as alternative VCFSE and statutory organisations.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is: Sunday 7th July 2024
Interviews will take place on: Tuesday 9th July 2024
Please note: We may close this advert early if we have sufficient applications

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings.We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Prison Facilitator - HMP Isle of Wight

Location: Newport

Salary: £27,584

Hours: Full time (35 hours per week)

Department: Prison delivery

Job Type: Full time

Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Isle of Wight. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Isle of Wight, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for the 25 July 2024.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-215208

Senior Social Media Officer

We are looking for a social media expert who thrives on planning, creating and delivering high quality content across social media channels (Twitter/X, TikTok, Instagram, LinkedIn, Facebook, and YouTube).

This is an exciting time to join an expanding social media team, with a new integrated campaign planned for the late summer. The successful candidate will be working across two charity brands, in a role that makes a difference to people’s lives.

This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!

Position: Senior Social Media Officer

Location: Agile (required to work from the London office a minimum of 2 days a week)

Hours: Full time, 35 hours per week (flexible working available)

Salary:£30,880 to £35,907 per annum (plus London Allowance £3,000 per annum)

Contract: Permanent

Closing Date: Applications to be received by no later than close of play on Monday 8 July, with interviews taking place on Tuesday 16 July and Wednesday 17 July.

The Role

The objectives of the Communications and Campaigns team are to increase the public profiles of organisation and its partner charity, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities. 

Main duties include:

• Creating, sourcing and publishing engaging social media content
• Planning content in advance and updating content plans
• Monitoring social media accounts responding as appropriate to supporters
• Analysing the performance of social media posts and evolve and improve content
• Working alongside the Digital Content Creator, shoot and edit video content for digital channels
• Create engaging social media graphics and visuals to support social media posts.
• Keep up with social media trends

You will also deputise for the Social Media Manager at Week Ahead meetings and daily huddles and be a point of contact for colleagues across the charity to discuss ideas for social media content. 

About You

As the Senior Social Media Officer, you will have experience of planning, creating and scheduling engaging content across multiple social media channels, while optimising content by channel and audience. With an eye for detail and excellent project management skills, you will work with colleagues to generate content and meet deadlines

You will also have experience of:

• Using creative design software (Adobe Creative Suite: Photoshop, InDesign, Illustrator and Premiere Pro - desirable).
• Analysing performance of social media content and refining and improving content through iteration.
• Being a brand guardian and supporting others to use brand and tone of voice guidelines.

About the Organisation

Join a leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”

The charities challenge the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.

In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.

You will also receive: 

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Social Media, Digital Media, Online Content, Digital Content, Marketing, Communications, Marketing and Communications, Digital Marketing, Social Media Officer, Digital Media Officer, Online Content Officer, Digital Content, Officer Marketing, Officer Communications Officer, Marketing and Communications Officer, Digital Marketing Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about fostering relationships with donors and securing support for one of Europe's largest arts centres? Do you excel at networking, influencing, and communicating? Charity People are delighted to partner with the Southbank Centre to help recruit their next Patrons Manager.

Post: Patrons Manager
Department: Development
Reports To: Head of Philanthropy
Location: Based at the Southbank Centre Hybrid.
Salary Range: £36k - £38K
Benefits: A min 5% pension contribution (going up to 8% depending on employee contribution), 28 days annual leave, plus bank holidays, Enhanced sick pay, enhanced family leave benefits, up to 30% discounts at onsite retail, food and beverage vendors, staff ticket offers for SC events, free entry to Hayward Gallery, free/discounted entry with other reciprocal organisations, free staff yoga, season ticket loan

About the charity

The Southbank Centre is the largest arts centre in the UK and one of the nation's top visitor attractions. They seek out the world's most exciting artists, from household names to fresh new talent, and give them space to showcase their best work. They are dedicated to being innovative, bold, and experimental. They are committed to creating a place where people can come together to experience bold, unusual, entertaining, and eye-opening work.

About the role

As a Patrons Manager, you will be responsible for managing a portfolio of prospects and donors with the capacity to give gifts of £5,000 and above. You will secure regular giving from Patrons and the Commissioning Committee and develop strategies to grow support from major donors. You will have the opportunity to grow and shape the Patrons scheme. You will work as part of a small philanthropy team with a creative friendly team ethos.

About you:

You will form strong relationships with a wide range of senior people and have robust networking and influencing skills. You will be confident in presenting program information in compelling ways. You will be confident in your ability to judge gift solicitation and negotiation. Ideally you will have line management or supervisory experience but this is not essential. You strong analytical and communication skills will be the key to your success in this role.

If you are passionate about the arts, dedicated to creating welcoming spaces, and committed to sparking new thinking, then we would love you to apply. Please email a copy of your CV to Katharine Tinker-Switzer to set up a meeting to hear more about the role. The role closes on the 5th July with interviews on the w/c 8th July.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Katharine if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Charity People is excited to be working with the brilliant Haven's House Childrens' Hospice based in North East London for an Individual Giving Manager. With beautiful grounds and a great cause, this is an amazing role for someone who could be looking to step up from a Senior Individual Giving Officer role

Job Title: Individual Giving Manager

Location: Woodford Green, hybrid model with 3 days in the office and 2 days working from home

Contract: Full time/Permanent, 35 hours per week, Monday to Friday 9.00am - 5.00pm (flexi time negotiable)

Salary: £39,500 per annum

About the organisation

Haven House Children's Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Their mission is to provide the highest quality palliative and holistic care services to children and their families in their local communities.

The Role

The Individual Giving Manager will play a vital role in fundraising activities to support our mission of providing care and support to children with life-limiting conditions and their families. As the Individual Giving Manager, you will be responsible for developing and implementing strategies to engage individual donors and supporters, cultivating meaningful relationships, and maximising their financial contributions.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

Responsibilities:

• To create and execute strategies to cultivate and grow individual giving income, including donor acquisition, retention, and stewardship programmes.
• To build strong relationships with individual donors and prospects through personalised communication, engagement events, and donor recognition initiatives.
• To coordinate all aspects of direct mail appeals and online fundraising to maximise donor engagement and revenue generation.
• To utilise Raiser's Edge database to track donor interactions, segment audiences, and analyse fundraising performance to inform decision-making.
• To oversee all income processing; some processes are the responsibility of the Individual Giving Manager, others are carried out by the Database Manager and the Community & Events team.
• To work closely with the Digital Fundraising Manager and Marketing team to develop campaign objectives, messaging, stewardship plans and marketing strategies.
• To set up and undertake monitoring and evaluation reporting to assess campaign performance against agreed objectives and ensure these insights inform future decision making.
• To lead on the Local Hospice Lottery, including strategic aspects of the Lottery to drive the growth of membership, monitoring membership progress and trends, and to resolve issues with the general public with regards to complaints

About You

The person who gets this amazing job will need to have lots of energy and be full of ideas as the team wants someone who will bring fresh ideas into the mix and the personal drive to execute them.

• Experience of managing a range of projects or campaigns at any one time
• Knowledge and experience of managing budgets and delivering financial results against agreed objectives, targets and timescales
• Knowledge and understanding of Individual Giving fundraising
• Knowledge and understanding of the importance of donor care
• High standard of copy writing
• Track record of communicating with supporters by telephone and through written communications
• Experience of devising stewardship plans to maximise income and engagement

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.

Early Help Support Worker

We are looking for an Early Help Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services.

Position: Family Support Worker

Location: Harborne/hybrid (the families you will be supporting will be based in Northfield. This is an outreach position and you will be expected to be based in the community)

Hours: Full-time and part-time hours available

Salary: £26,000 per annum (pro rata for part time)

Contract: Permanent

Benefits: Staff Benefits include: Hybrid and Flexible working, Workplace Pension, Employee Assistance Programme, Enhanced annual leave allowance, workplace wellbeing support

Closing Date: Midnight Sunday 7th July

Interview Date: 11th / 12th / 18th July

The Role

Through undertaking an Early Help Assessment and by working with families in a person-centred way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future.

You will work within the Early Help Locality multi-disciplinary team to provide a timely and front-line response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities.

Key duties include:

• Work in partnership with other practitioner/professionals, children, young people, and their family.
• Work within a multi-disciplinary and professional integrated Early Help service to provide a timely response to the needs of children, young people and their families.
• Deliver evidenced based interventions.
• Provide a timely response to the identified needs of children and young people.
• Promote and use an Early Help Assessment framework.
• Be responsible for a high standard of case recording.
• Engage with children, young people and their families and actively promote their participation in assessments and support plans. 
• Manage and prioritise an allocated caseload.
• Organise and participate in planning programme delivery of evidenced based programmes.

About You

We are looking for an empathetic communicator with experience of delivering outreach support work and supporting families and individuals with complex support needs, with the ability to forge links and establishing relationships with partner agencies

About the Organisation

A leading provider of services to the health and social care sector, we provide a range of services across Birmingham, Solihull and the West Midlands where the aim is to reduce inequalities in learning, employment and health. As an employer, the organisation is proud to offer a range of benefits to staff including flexible and hybrid working patterns, and the provision of workplace wellbeing support and activities.

You may also have experience in areas such as Family, Family Support, Community Support, Community Engagement, Family Worker, Family Support Worker, Community Support Worker, Community Engagement Worker, Outreach Worker, Family Support Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you an imaginative Fundraising Manager with a passion for developing meaningful, multi-dimensional donor relationships?

Factory International is the brand-new organisation behind Manchester International Festival (MIF) and the landmark new cultural space, Aviva Studios - helping to put Manchester on the map as a world-leading destination for art. Producing an ambitious year-round programme of original work and one-of-a-kind events, Factory International builds on the magic of MIF - hosting the festival every other year at its new home and venues across Greater Manchester.

Salary: £40-45k
Location: Hybrid between iconic new Manchester location and home
Contract: Permanent, either full time or 4 days considered
Benefits: 25 days holiday (+bank) and matched 5% employer pension contribution
Culture: Based on trust and collaboration, with supportive line manager

The ambition
Factory International believes in a world that is more equitable, accessible and representative. This means pushing the boundaries of art in all its forms, throwing open the doors to the sector, challenging established ways of thinking around skills development and refusing to accept the status quo in society. They aim to drive real social change through the arts.

You don't need to have worked in the arts before, we're looking for people who are good communicators, enthusiastic, and want to be part of something new.

About the role
You'll work with creative, visionary philanthropists and donors who want to be part of the fabric of Factory International and everything it means for Manchester.

You'll develop and steward relationships from £10k upwards - working with both new and existing prospect pools - using data insight, donor intelligence and exceptional stewardship to drive increased support and engagement.

About you
You're a passionate and skilled relationship manager who can see themselves working and thriving side-by-side with creatives, artists and other talented fundraisers. You're confident networking with high-net-worth individuals and philanthropists, and will feel comfortable positioning the organisational offer and making fundraising asks.

You are motivated by targets and enjoy working with clear metrics, which will include developing strategic prospect plans and building relationships, securing meetings, planning engagement opportunities and working across the team to develop meaningful cultivation and stewardship opportunities.

You don't need to come directly from an arts background, but you do need to be able to communicate the power of art to change lives and enrich communities.

Flexible, life and family-friendly; we are open to discussing how this role works for your personal circumstances. If in doubt, let's always have a conversation.

To apply, please send a profile or copy of your CV initially to Amelia Lee at Charity People. We will then send additional information about the role, and details of how to complete your application.

Applications are being reviewed on an ongoing basis.

Interviews dates soon to be confirmed

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Our fundraising team is made up of passionate people dedicated to making BCUK’s mission a reality, so we can prevent even more people from getting Breast Cancer. Fundraising income has grown significantly over the last few years thanks to a talented staff team, and we have an ambitious strategy to grow this income even further.  

Working with agencies, including a digital mobilisation agency, The Senior Individual Giving Officer will be responsible for leading growing our individual donor and supporter base and delivering an excellent supporter experience.   

You’ll need to be a digital native with experience in building digital-focused approached to supporter acquisition and development.  

This is an exciting time for a talented and ambitious fundraiser to build on this growth as BCUK invests significantly in fundraising and particularly in individual giving and legacy fundraising.  

We are a national breast cancer charity focussed entirely on breast cancer prevention:

• We fund scientific research into environmental and chemical links to breast cancer 

• We educate and raise awareness about the lifestyle and environmental risk factors of breast cancer, empowering people to reduce their risk of developing the disease

• We campaign for policies that protect people’s health and promote the prevention of breast cancer.

We are scaling up our work and our impact so we are building our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the leading voice in breast cancer prevention.

If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of many people, then we want to meet you. 

About you: 

You will be a highly motivated individual with experience of working in a growing charity ideally you’ll bring the following skills -

• Knowledge and experience of leading digital acquisition programs  

• Knowledge and experience of email marketing  

• Experience of working towards funding and donor engagement targets and tracking progress  

• Experience in developing, coordinating and implementing regular giving plans, in-memory giving, and stewardship plans for individual givers and major donors.   

• Experience of monitoring and operating within agreed budgets.   

What we can offer:  

• Fully remote working. 

• 29.5 Days Annual Leave Plus Bank Holidays. 

• Competitive salary £30,560 - £36,608 PA (depending on experience) 

• Option for full time colleagues to compress hours and work a 9 day fortnight. 

• Healthcare cover and employee assistance programme. 

• Enhanced employer pension contribution 4%, after 3 years service 5% and 6% after 5 years service 

• Enhanced Sickness, Maternity and Paternity pay. 

• Great supportive culture with generous professional training and development programmes. 

• To be part of a fantastic supportive team. 

• Work for an organisation that values a positive and inclusive culture. 

• For full details see our benefits guide  (Downloadable from our website)

• All applicants must be based in the UK and have the Right to work in the UK