Peer Support Coordinator Jobs

KCLSU is looking for a Volunteering & Widening Participation Coordinator on a Maternity Cover basis. The postholder will help to ensure that our students thrive and enjoy the best possible university experience at King’s College London.

Areas of work will include:

• Supporting student-led volunteering and widening participation activities at King’s College London.
• Work in partnership with King’s College London Widening Participation (WP) Department to increase access to higher education for underrepresented learners.
• Working with other staff across KCLSU and the KCL Volunteering team to deliver an exciting and varied programme of volunteering opportunities for students.
• Develop and deliver the Buddy Scheme, a mentoring programme for 1st year widening participation students, aiming to improve their retention.
• Work with KCLSU student groups to design and deliver their own volunteering and / or widening participation volunteering projects in the local community.
• Lead & deliver on Student Volunteering Week, Volunteer Showcase and other engagement events
• Support with the delivery of KCLWP’s flagship programmes, K+ & King’s scholars, organising sessions which showcase KCLSU.
• Supervising student staff and volunteers where required.

The list above is not exhaustive. We recommend you to read through both the Job Pack and Detailed Job Description to understand the scope of what the role entails.

Application Process

To apply, please visit our website and complete an application form alongside EOM form.

Once shortlisting is completed, we will contact you and inform you of your progress.

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

As you will also see on our Job Pack that we are an equal opportunities employer and live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days holiday entitlement & bank holidays & discretionary closure days per annum
• Discounts on KCLSU venues
• Employee Assistance Programme
• "No meeting Friday" ethos
• KEATS Learning Platform & LinkedIn Learning subscription
• Death in Service
• Access to Kings Libraries

Eligibility 

To be eligible to apply for this role you must: 

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) prior to your start date
• Not be a trustee of King’s College London Students’ Union 
• Have a National Insurance number, or be in the process of applying for one

Thank you for applying with us. We look forward to bringing your talent onboard and working with you!

Reading Strategy Coordinator - HMP Hewell

Location: Redditch
Salary: £28,274 per annum
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Hewell. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hewell, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are planned for the 31st March 2025.

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Our Charity

P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.

We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.

The Role

We’re excited to offer a new opportunity within our Young People and Family Services, where you’ll play a pivotal role in capturing the voices of those who use our services, helping to influence and shape our community provisions.

In this role, you will be committed to ensuring that individuals have a say in the support they receive, empowering those who rely on our services to contribute to our organisation's vision, values, and culture.

If you can connect with people, show kindness and empathy and ensure people we work alongside are influencing change, having an impact and shaping services then check out the job description and get in touch! 

What We Offer

In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package:

Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.

Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.

Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.

Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.

Flexibility – some of our roles can be performed in a hybrid way, including hot desking, and working from home.

Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.

Discounts – access to Paycare Perks and Tickets for Good.

Personal development opportunities – including mentoring, training, secondments, job shadowing, and more.

Enhanced sickness pay – based on your length of service.

Earning Potential – optional overtime and refer a friend bonus scheme.

Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

Please note P3 reserve the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

This post is part funded with support from the National Lottery Community Fund.

About Missing People

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.

The impact you will have

Becoming a Family Support Supervisor means you will be a part of a unique service that supports people with missing loved ones. You will be part of our dedicated Family Support Team providing emotional and practical support at every stage of the missing journey.

You will create a space where people experiencing the trauma of someone going missing can be supported in a calm, insightful and consistent manner. You will proactively support family members during challenging experiences. Your support will be both practical and emotional and can involve advice and advocacy so people can access the right service and support for them. Your approach to support will be based on an assessment of needs and the length of their missing incident / experience.

You will also be involved in Missing People’s family-focused events, peer support forum, online and social events and groups, engagement, and family opportunities for publicity in the media. You will be enthusiastic about hosting regular online social events, and we can provide training for you to develop the skills needed to do this if necessary.

About you

You will have an empathetic and trauma-informed approach to providing support to people over a period of time and be able to build and maintain professional and boundaried relationships with families who use our family support services.

You will need:

• experience of work on a helpline, crisis or advice service either as a volunteer or staff and/or advice or support work with children, vulnerable adults and/or families
• experience of casework, building medium- to long-term professional relationships with family members
• excellent communication skills including a high level of empathy
• the ability to maintain a calm and considered approach, to evaluate situations objectively, consult effectively and give appropriate support
• strong IT skills including databases and data entry and the ability to learn new systems quickly including learning to operate a digital 1-2-1 chat platform
• enthusiasm for hosting social support groups and developing a supportive online space - we can support you to develop skills to do this.

What you will get in return

Our Family Support team works alongside an award-winning helpline team providing quality support, guidance and safeguarding to missing children, vulnerable adults – those who have run away or left home – and the families of missing people. The service also works therapeutically alongside the counselling service. In this role you will be supported by volunteers, digital support structures, and peer support.

You will find plenty of scope for further personal development including: getting involved in volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK. We offer a range of enhanced family friendly benefits and are happy to talk about flexible working in many roles.

Ready to apply?

Please find attached a detailed job description and person specification, a letter to applicants from the line manager and a summary of Missing People's Achievements 2024.
To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.

Closing date: 23:59 on 23rd March 2025. We reserve the right to close the advert early if we have sufficient interest - so APPLY NOW!
Interviews: 31st March or 1st April 2025
Start: 7th May 2025

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract Type: Permanent
Hours: 35 hours per week. Shift pattern: 12:30pm to 8:30pm, Monday to Friday
Salary: £31,900 per annum. Permanent.
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*• Company pension contribution• Life insurance (3 x salary) * • Employee Assistance Programme (EAP) including 24/7 support helpline• Interest-free Season Ticket Loans*• Additional maternity pay and leave*•Additional paternity pay*• Additional sick pay* *available after probation period passed

You may also have experience in the following: Family Support, Supervisor could be alternatively titled as Family Support Specialist, Family Advocacy Coordinator, Family Resource Coordinator, Senior Family Outreach Specialist, Family Assistance Supervisor, Families Project Supervisor, Family Support Worker, Family Liaison Officer, Family Services Worker

REF- 220 213

About the opportunity:

The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.

The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility. 

Key responsibilities of the role: 

• Work with Communications and Engagement teams to create impactful communications that recruit new tutors, re-engage lapsed volunteers, and convert former tutors into long-term charity supporters.
• Maintain and analyse data across our e-communications platforms (ValueText, Campaign Monitor) and our volunteer database (Salesforce) to optimize audience targeting and engagement, while ensuring GDPR compliance and data cleanliness.
• Respond to tutors’ enquiries and feedback complaints as part of managing the communications’ team inbox, whilst supporting the wider team to do the same.
• Work with the Communications and Media Manager and other communications officer to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
   

Key information: 

Reports to: Communications and Media Manager 

Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable) 

Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.

Closing date: Sunday 23rd March 2025

Interviews: Tuesday 1st April 2025

Start date: As soon as possible 

Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
 

Application process:

Please submit a completed application form via our website.

In the form you will be asked to reflect on the statements below:

1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.

2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.

3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you. 

Please note, we do not accept CVs and cover letters. We only accept applications with the application form. 

Location: Remote (with occasional travel for events and monthly team meetings in Hampshire). Short commute to Fareham, Hampshire desirable but not essential
Hours: Part-time, 22.5 hours per week (3 days per week). More hours may be considered
Reporting to the CEO 
 

As the Marketing Executive (Strategic Lead), you will be responsible for developing and implementing strategies that drive income generation for Pregnancy Sickness Supports paid-for services (such as our CPD training for healthcare professionals), raise awareness of our mission and impact, and engage donors, fundraisers and stakeholders. This is a pivotal role that combines strategic oversight with hands-on delivery via marketing activities. You will also focus on growing individual giving and corporate partnerships while supporting the CEO with major donor and grant fundraising.

About Pregnancy Sickness Support

Pregnancy Sickness Support (PSS) is the only registered UK charity dedicated to improving care, treatment, and support for those affected by nausea and vomiting in pregnancy (NVP) and the severe form of the condition, Hyperemesis Gravidarum (HG). Calls for help to the charity are increasing every year, our campaign focus has intensified and our growth on social media is hotting up! We’re expanding our team to ensure our life-saving services continue to meet growing demand and that the impact we have is known far and wide. 

Key Responsibilities

1. Marketing

• Develop and deliver a marketing strategy to support fundraising, paid-for services and general awareness-raising goals.
• Manage and optimise digital marketing channels, including the website, social media, and email platforms.
• Create compelling content, including blogs, newsletters, and social media posts, to engage supporters and showcase the charity’s impact.
• Monitor and analyse marketing performance, using insights to refine campaigns and improve donor engagement.

2. Fundraising Campaigns

• Plan and execute internal fundraising campaigns (e.g., "March to Change Minds"), coordinating with the Support & Fundraising Coordinator.
• Create and manage digital fundraising initiatives, including individual giving campaigns and peer-to-peer fundraising.
• Track and report on campaign performance, ensuring continuous improvement.

3. Donor Journey and Engagement

• Build on and maintain a donor journey to enhance retention and engagement, supported by the Support & Fundraising Coordinator.
• Develop automated email sequences for new donors, regular donors, and campaign participants (e.g., welcome emails, and impact updates).
• Work with the CEO to create touchpoints for major donors, including personalised communications and exclusive updates.

4. Corporate Partnerships

• Identify and approach potential corporate partners, creating tailored sponsorship packages.
• Maintain relationships with existing corporate supporters, ensuring they are engaged and appreciated.
• Work with the team to deliver joint campaigns and partnership initiatives.

5. Supporting Major Donor and Grant Fundraising

• Assist the CEO in researching and preparing proposals for grants, trusts, and high-value donors.
• Provide marketing materials and reports to support major donor engagement.
• Coordinate updates and impact reports for key stakeholders.

6. Collaboration with the Support & Fundraising Coordinator

• Provide strategic oversight and support to the Support & Fundraising Coordinator on campaign logistics and donor engagement.
• Work closely to streamline processes for individual giving campaigns, ensuring smooth delivery and tracking of fundraising efforts.
• Collaborate on content creation, including fundraising packs, social media graphics, and donor communications.

7. Administration and Reporting

• Maintain accurate records of donors, campaigns, and corporate partnerships using our CRM system BeaconCRM.
• Prepare regular reports on fundraising performance and marketing activities for the CEO and trustees.
• Ensure all activities comply with GDPR and other relevant regulations

Person Specification

Essential

• Proven experience in marketing and/or fundraising, ideally within the charity sector.
• Strong digital marketing skills, including social media management and email campaigns.
• Excellent written and verbal communication skills, with the ability to craft compelling stories and proposals.
• Experience in planning and delivering fundraising campaigns.
• Evidence of previous innovative approaches to telling “our story” and “our impact”.
• Proficiency with marketing and fundraising tools (e.g., Mailchimp, Canva, donor CRMs, Google Analytics, Hootsuite).
• Strong organisational skills and ability to manage multiple priorities.
• Passion for supporting women’s health and an understanding of the charity’s mission.

Desirable

• Experience with corporate partnerships or major donor engagement.
• Knowledge of GDPR and fundraising regulations.
• Experience in grant writing or supporting high-value fundraising efforts.
• Familiarity with healthcare or third-sector organisations.
• Knowledge of Hyperemesis Gravidarum (HG) & Nausea & Vomiting in pregnancy (NVP)
• Good working knowledge of BeaconCRM. 

What We Offer

• Flexible working arrangements.
• 28 days holiday (pro rata) inclusive of bank holidays.
• Pension scheme.
• Training and development opportunities.
• Employee Assistance Programme upon joining.
• Summer and Christmas Parties.
• The chance to make a meaningful impact on the lives of those affected by HG and NVP.

Location: HMP Leeds
Salary: £28,274
Hours: Full time (35 hours) Part time considered
Department: Prison deliver
Job Type: Full time
Contract Type: Permanent

2 x Shannon Trust Prison Facilitators - HMP Leeds

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Leeds. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

We are recruiting for 2 x full time roles, but part time will be considered.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.‍

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for 1st April 2024

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

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School Improvement Programmes Manager (Maternity Cover)

Salary: Full-time £38,814 - £43,139 per annum (depending on experience and FTE)

Reporting to: Head of Programmes and Network

Line Managing: 1–2 persons

Contract Type: 12-months fixed-term (Maternity Cover- might be potentially extended)

Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday. This role can be either full-time or part-time (0.8 FTE) and we are open to flexible working requests. 

Start Date: June 2025 (Specific date to be agreed)

Location: This is a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required. We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months. 

About the role

The School Improvement Programmes Manager will be responsible for overseeing the delivery of three national programmes: Growing the Top, the SEND Developmental Peer Review, and the Trust Leaders’ Network.

Working closely with the Review Programmes Manager, they will provide leadership to the programmes team, ensuring high-quality programme management and embedding scalable and sustainable processes to support our ambition of reaching over half a million children annually by 2027.

The School Improvement Programmes Manager will line-manage Programme Leads and Partnership Coordinators and will act as a role model, coaching and supporting colleagues in addressing complex and sensitive issues raised by schools and programme facilitators. With a proactive and solutions-focused mindset, they will foster a culture of continuous improvement.

As a middle leader in a matrix team, they will possess the ability to influence and inspire colleagues across different teams and levels. They will be collaborative and adaptable, able to navigate complexity while ensuring clarity of purpose and shared accountability. They will bring strong emotional intelligence, motivating and empowering others to lead while providing the necessary guidance and support to maintain high standards of delivery.

Key Responsibilities

The School Improvement Programmes Manager will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:

1. Programme Management

• Oversee programme delivery, ensuring high-quality, impact and continuous improvement.

• Lead the design and content development for programme events, in collaboration with senior leaders.

• Monitor data and feedback trends to maintain excellent partner experience and engagement.

• Act as a point of escalation for delivery challenges, collaborating with senior leaders and other teams to resolve issues.

• Ensure budgets are managed effectively, reporting any variances to the Finance and Operations Manager.

2. Programme Development

• Lead practitioner advisory groups, setting agendas, facilitating meetings and using insights to shape programme direction.

• Recruit and support programme facilitators, ensuring they meet Challenge Partners' high standards.

• Lead the design and delivery of two programme facilitator training sessions, in collaboration with senior leaders and external stakeholders.

• Oversee the group matching process for schools participating in Growing the Top and the SEND Developmental Peer Review. 

• Work with the Partnerships Team to support school recruitment and retention.

• Implement scalable onboarding and induction processes to enhance partner engagement.

3. Line Management & Team Leadership

• Oversee ways of working within the programmes team, ensuring effective collaboration and alignment with Challenge Partners’ culture, strategy and priorities.

• Provide high-quality line management, including regular one-to-ones, performance reviews, and return-to-work support.

• Identify and facilitate professional development opportunities for direct reports. 

• Ensure accountability and high standards in programme delivery.

4. Leadership Responsibilities for all Managers

• Foster a collaborative, high-performance team culture.

• Provide coaching and mentorship to develop team members’ potential.

• Drive innovation and professional development, aligning with Challenge Partners’ vision and growth strategy.

• Collaborate with Managers across teams to align efforts, ensuring a seamless experience for our school and trust partners.

• Contribute to organisational strategy, future planning, and priorities as part of the middle leadership team.

5. General Responsibilities

• Champion Challenge Partners’ vision, values, and commitment to diversity, equity, and inclusion.

• Take ownership of personal development and actively contribute to team learning.

• Work flexibly, undertaking additional duties as required.

• Maintain high standards of health, safety, and welfare for yourself and others.

• Attend events and external meetings, which may require travel and occasional overnight stays.

Person Specification

• Strong commitment to our vision, mission

• Proven experience in delivering programmes or projects

• Knowledge or experience of the education sector

• Excellent interpersonal skills to build positive relationships with diverse stakeholders.

• Strong written and verbal communication skills

• Experience in leading teams and developing others (formal line management experience is not required if transferable people management skills can be demonstrated)

• Proactive in improving processes, identifying risks and solving problems

• Exceptional organisational skills, with the ability to prioritise and adapt to changing needs

How to apply

We would really welcome your application via Be Applied. Application deadline: by 09:30am on Monday 24th March 2025. 

A note on AI 

At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team.

Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.

DEI Statement

Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age. 

Safeguarding Statement

Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references. 

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis Team Leader (Crisis Café and Helpline)
Reference number: 262
Responsible to: Service Manager
Contract: Permanent
Salary: £28,000 - £30,000 per annum, pro rata
Hours: 22.5 hours per week
Work pattern: Split over a 7 day working rota working 17:30 - 01:30
Working Base(s): Working from Watford, Stevenage, Hatfield and Ware – Base to be negotiated based on home location (Expectation to travel across sites where necessary – mileage and expenses to be paid when away from home base).

About the Service

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

The Crisis Team Leader will be a key member of the Crisis Services management team, providing effective operational leadership delivering the Nightlight Café and Helpline services.

Purpose of Post

• Ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision.
• Provide management support to Café and Helpline Coordinators and support the Crisis Manager in ensuring practice within the service is safe, effective and person centred, as well as supporting the implementation of strategic service plans.
• Provide emotional support, advice, signposting, assessing risk, support planning for clients in mental health crisis often where risks are significant.
• Overseeing and ensuring the delivery of appropriate needs and risk assessments and support planning for clients.
• Liaison with statutory agencies to ensure appropriate intervention is obtained.
• Ensuring staff and volunteers feel supported, safe, trusted and valued and excel in their roles.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is Sunday 30th March 2025
Interviews will be held week beginning 7th April at the Watford Wellbeing Centre
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

The Nuffield Family Justice Observatory is recruiting to the new role of Operations Administrator, which supports the effective operations of the organisation to ensure it can deliver programmes and projects which create impact for children and families. 

The Nuffield Family Justice Observatory (NFJO) is an organisation that seeks to improve the lives of children and families by using data and research to hold up a mirror to children’s and families’ experiences of family court and their circumstances pre- and post- court proceedings.

Acknowledged as a trusted source of information about the family justice system, we have worked closely with judges, lawyers, social workers, families and policy makers to improve practice for children and families, convening discussion between different professional groups and supporting new innovations.

The focus of our work is set out in an ambitious strategy and its progress is recorded in our 5 year impact report. 

The Operations Administrator will support the NFJO in the management of processes relating to finance, human resources, events and information administration, working closely with the Executive Coordinator.

The role will build strong relationships with the Nuffield Foundation’s HR, Finance and IT functions to help ensure shared processes are administered. Additionally, the Operations Administrator will work closely with staff across the NFJO, making sure it is a collaborative and supportive place to work.

You will have experience of previously working in administrative roles, and have knowledge of office systems and processes. You will enjoy working with teams and be comfortable of working with a range of people across multiple workstreams. You will have excellent organisational and planning skills, be comfortable juggling different tasks and be a confident communicator.

Above all you will be someone who is proactive, willing to 'muck in' when needed and be able to work in a collaborative and inclusive style.

For further information about the role, please click through to the vacancy listing on our website.

About us

The Nuffield Family Justice Observatory improves the lives of children and families by putting data and evidence at the heart of the family justice system. It's funded and hosted by the Nuffield Foundation, an independent charitable trust with a mission to advance educational opportunity and social well-being.

The Foundation funds research that informs social policy, primarily in Education, Welfare and Justice. We are also the founder and co-funder of Nuffield Council on Bioethics and the Ada Lovelace Institute.   

How to apply

The closing date for applications is 09:30am (GMT) on Monday 17th March 2025, with interviews scheduled to take place on Wednesday 26th March 2025.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.

• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc

• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• Consideration of requests for part time and/or flexible working (eg compressed hours arrangements, job sharing etc)

• 28 days holiday per annum and all public holidays (with the option to buy or sell up to 5 days).

• A salary exchange pension scheme that offers employer contributions of up to 11%.

• Life assurance scheme.

• Family leave policies that provide an enhanced level of pay.

• Cycle to work scheme and loans towards season tickets.

• Frequent opportunities for learning and development (including options for coaching and mentoring, and reading weeks) 

• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders. 

• Staff peer groups and social networks.

SWA CSO Coordinator (Sanitation and Water for All Civil society organizations)

Contract type: Permanent, Full time, 35 hours per week

Location: London, UK

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary: £43,668 -£45,851 per year with excellent benefits

About WaterAid and Sanitation and Water for All

Sanitation and Water for All (SWA) is a global partnership of nearly 50 country governments, civil society organizations (CSOs), external support agencies, private sector, academia and utilities and regulators working together to catalyse political leadership, improve accountability and effective use of scarce resources. Partners work towards a common vision of universal access to safe water and adequate sanitation. Civil society plays an important role in this partnership. The CSO constituency is the largest constituency within SWA gathering more than 190 partners.

About the Team

Over 703 million people around the world don’t have safe water to drink and wash with, and 1.5 billion people don’t have a toilet. This is causing huge health problems and holding back development. This position involves working with two of the organisations at the forefront of tackling this global crisis and enabling people around the world to influence their governments to take action. This is a great opportunity to work with civil society organisations around the world to connect with the global Sanitation and Water for All partnership to both increase political prioritisation for water, sanitation and hygiene, build and strengthen multistakeholder platforms and improve systems as well as increase investments for the sector.

About the Role

The SWA CSO Constituency Manager will coordinate the advocacy support provided to CSO partners of SWA at national and regional level and the general communications provided to CSOs to engage effectively with the partnership.  The post holder will manage important projects in the SWA workplan, and strategic relationships within the partnership. The successful candidate will be an influencer, with capacity to engage in negotiations with partners and provide specialist advice and guidance both internally in the Secretariat, the SWA leadership and externally to partners.

• Coordinate the Civil Society Constituency to assist in carrying out the annual workplan in line with SWA strategic objectives and Results Framework
• Lead on in-country support to SWA Civil Society partners, networks, and INGO country chapters in 2024-25 priority countries on Heads of State Initiatives, including advocacy strategies and commitments building process
• Support internal and external communications to CSO partners and identify needs for support, including documenting impact, tailored press releases, advocacy letters, and digital support. Additionally, support preliminary research in priority countries to identify entry points for advocacy including for countries undergoing elections
• Oversee monitoring, evaluation, narrative, and financial reporting for SWA CSO Catalytic grants
• Support SWA’s Governance team to facilitate the engagement of Civil Society members, conduct due diligence on new partner applications, onboard new SWA CSO partners, and conduct strategic outreach to potential new CSO partners
• Work closely with the Country and Partner Engagement lead to organize Global partners' quarterly meetings and follow-up
• Prepare and finalize the narrative report submitted to UNICEF from WaterAid

Requirements

To be successful, you’ll need: 

• Experience of both coordinating and working within global, regional and national CSO networks and coalitions preferably in developing countries
• Proven experience in advocacy and influencing, preferably with the civil society organisations, networks and International NGOs
• Demonstrable experience in leading successful campaigning and policy analysis within the development sector
• Experience in budget management and/or in project/account/relationship management. 
• Ability to apply organisational understanding to the context of the position
• Strong communication skills
• Proven experience at influencing and negotiating internally and externally
• Experience of using a range of capacity building approaches, methods and tools, including, designing and delivering training around advocacy, campaigning and policy analysis.
• Experience and expertise in internal and external communication: in writing blogs, impact stories, and monitoring impact of advocacy
• Knowledge of sustainable development goals, and water sanitation and hygiene
• Ability to work autonomously with minimal supervision
• Ability to travel internationally- circa 15 days (2 weeks) per year
• Strong interpersonal skills and ability to manage complex and sensitive organisational relationships. 
• Fluency in English is required, and ability to communicate effectively in both verbal and written in another UN language is required.
• Proven ability in effective negotiations and enhanced diplomacy skills to effectively build and manage cross cultural stakeholder relationships
• Understanding of and ability to work within a variety of political, legal and cultural constraints to advocacy and campaigning at the national level.
• While the position functionally is part of the SWA Secretariat, it is line-managed within WaterAid. The candidate would be required to commit to WaterAid’s values and have a working style that reflects these values
• Educated to bachelor’s degree in development studies or related field with post qualification experience

Closing Date: Applications will close at 12:00pm UK Time on Friday 21st March. Interview shall start w/c 7 April 2025.

How to Apply: Click ‘Apply’ to complete the following pre-screening questions and upload your CV and an essential cover letter:

1. Do you have experience of coordinating and working within global, regional and national Civil Society Organisation (CSO) networks and coalitions preferably in developing countries ?
2. Do you have experience in advocacy and influencing, preferably with the civil society organisations, networks and International NGOs ?

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

 Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave.
•  Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

About PVRI

PVRI is a small charity with a global reach. Our aim is to reduce the global burden of Pulmonary Vascular Disease (PVD) with a particular focus on Pulmonary Hypertension (PH) - a life-threatening and life-limiting condition that affects millions worldwide. 

PH can lead to heart damage and trigger symptoms like breathlessness, chest pain, poor growth, and severe difficulties exercising and carrying out normal daily tasks. Diagnosis and care aren’t readily available in many parts of the world, and even when it is, PH treatment can itself be challenging and life-changing. Although it’s estimated that PH affects 1% of the global population, it isn’t widely recognised or well-understood.

To change that, we bring together a fantastic network of energetic and committed PH doctors, academics, regulators, patients, and industry partners. Together we’re identifying and addressing the key challenges in global PH, educating the global workforce, and encouraging research. In practical terms, we:

• Host international scientific conferences
• Produce an open-access peer reviewed PH journal, Pulmonary Circulation
• Run webinars and e-learning
• Raise awareness of PH and health inequalities, and advocate for better access to diagnosis, care and treatment - nationally and internationally
• Bring our members and networks together in working forums:
  •  ​The Innovative Drug Development Initiative (IDDI): eight multidisciplinary workstreams working to solve the challenges in PVD research and speed the development of new treatment
  • Specialty Task Forces: groups working to advance understanding and improve practice in specific clinical areas of PH
  • Regional Task Forces: working in-country to address the key regional and national challenges in PH

We are a London-based registered charity and limited company, governed by an international Board of Trustees and supported by a new Scientific and Medical Advisory Council.

Our turnover is c. £800k p.a. and our income comes from industry support, membership fees and charitable fundraising. 

Our small friendly staff team comprises our CEO Karen, Head of Comms Debs, Marketing Officer Emily, Project Coordinator Sarah and Admin Manager Katie, supported by our freelance Finance Manager Steph. We work a flexible hybrid model, with office space in Work.Life, close to London Bridge and Borough Market.

In terms of our values, we’re open, inclusive and easy to engage with, and we’re

ambitious for ourselves and for the global PVD community.

About the Role

The aim of this role is to help the charity run smoother, faster, cheaper and better. The Ops Manager will identify areas for operational efficiency, design and implement new systems and processes, manage digital systems, streamline workflows, and help ensure compliance with charitable and regulatory requirements. They will lead on impact measurement, support the journal, and work with the wider team to deliver successful events and other organisational goals.

Our ideal candidate will bring energy, enthusiasm, and expertise in managing projects, people and infrastructure.

We offer flexible working, a positive learning culture and opportunities for you to learn and grow in your role, including opportunities for international travel.

We celebrate diversity, and we’re committed to equality and inclusion in our recruitment practices and in our ways of working. If you’re excited about our mission, and can bring talent and enthusiasm to our cause, we’d love to hear from you.

How to Apply

Please send your CV and a supporting statement (max 850 words) together with the Equalities Monitoring form to Katie. Applications will be judged against the criteria set out in the person specification, so please ensure that you reference these clearly in your supporting statement. For an informal discussion about the role, please email our CEO Karen, .

The closing date is 5pm Tuesday 18 March and interviews are scheduled for Monday 24 March at our London office, so please hold this date in your diary.

We look forward to hearing from you!

Deputy CEO helping transforming the lives of young people affected by child exploitation in Derby and Derbyshire

There has never been a more important time for someone to join our BRILLIANT team

and if you think you can be that person the please apply.

£42-£45000 per annum dependent on experience

37 hours a week permanent post

25 days of holiday per annum pro-rata, plus the customary eight public holidays

We offer

· Flexible or hybrid working

· Additional holidays based on length of service

· Organisational sick pay, flu jabs and eye care vouchers

· Close to parks, gyms, and cycle routes

This is a pivotal time for us at Safe and Sound and this appointment will help drive forward our ambitious vision for the future.

If you are passionate about safeguarding, supporting young people in the most difficult of circumstance and helping a charity to thrive then you may be the person we are looking for.

Every young person and family member we work with goes on a journey and it is our job to help them navigate that journey, this role will be a key part of the development of us as a charity and the future journeys we can support.

Leadership is more than just a title and this role is more than just a deputy, you will be part of a team and leadership group that is ambitious, caring and forward thinking.

We want someone who can help us join the dots in some of the complex and challenging areas of our work and form a close bond with our CEO to drive Safe and Sound forward.

Recruitment Timetable

Activity

Date

Closing date and time for applications

 Friday 21st March 2025

Shortlisting completed by

 Friday 28th March 2025

 Interview completed by

 Monday 14th April 2025

 

“The one-to-one support sessions made me think about what was ‘normal’…I now realise that what was happening to me was wrong, because of what Safe and Sound has taught me.” A 15-year-old girl supported by Safe and Sound  

"Something like this can just tear your family apart and you feel like you have nowhere to turn. I am so grateful to Safe and Sound for their support." A parent