Participation Officer Jobs

About Us

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

About the Role

We are now recruiting for a Fundraising and Grant Management Specialist to support the Senior Leadership Team in developing and implementing Hibiscus’ Fundraising & Partnerships Strategy.

The successful candidate will be motivated and passionate about the rights of migrant women affected by the criminal justice and immigration systems, and will workThis post holder will identify and plan funding approaches in support of the organisation’s aims and objectives. They will manage current funding relationships whilst developing strong relationships with new funders who can support the charity’s work long-term. The successful candidate will be responsible for managing a rolling programme of applications, planning compelling and targeted proposals in support of Hibiscus’ work and develop a fundraising database to track applications. This will involve exploring opportunities for Hibiscus to diversify its funding, working with SLT and the board to identify and cultivate strategically appropriate contacts. The post holder will also be responsible for ensuring stakeholder engagement by producing reports and updates for doners and trusts, facilitating the trauma-informed participation of Hibiscus’ service users in fundraising and establishing good working relationships with colleagues. They will play an active role in communicating relevant information to colleagues, and will work with colleagues to develop impactful, meaningful and data driven proposals.

The successful candidate be responsible for maintaining Hibiscus’ fundraising and development libraries, resources, and directories, including accurate records to monitor feedback. They will support the management of a case studies library, and work as part of the wider team, encouraging dialogue, promoting understanding and championing the work of Hibiscus.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
 £30,500 - £34,000 *
*negotiable up to the mid-point of the salary band, depending on experience  

Team
Operations

Duration
12 months (possible extension subject to funding)

Hours
Full-time (35 hours per week)

Location
Hibiscus Head Office and across London, with flexible working arrangements considered.

Reporting to
Director of Operations

About You

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

The successful candidate will be motivated and passionate about the rights of migrant women affected by the criminal justice and immigration systems, with successful fundraising experience and excellent writing, research, and stakeholder engagement skills. They will have a degree or equivalent qualification in a relevant field, and/or experience in developing and implementing fundraising strategies to a high standard.

The candidate will have strong written and verbal communication and presentation skills, be able to set personal priorities, objectives and deadlines while maintaining a focus on key organisational and strategic priorities. They will work effectively as part of a team and demonstrate significant emotional resilience and intelligence. They will be familiar with and confident navigating data protection in relation to fundraising, always ensuring their work is grounded in the ethos, aims and objectives of Hibiscus Initiatives and human rights in general.The successful candidate will be able to acquire new skills and demonstrate a strong commitment to learning. Political awareness and knowledge of political developments in immigration law and policy is desirable. They will demonstrate a commitment to Hibiscus' ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

In this multifaceted role, you'll be responsible for both content creation and supporting unpaid Carers to become digitally connected. You will manage and create engaging content for our social media platforms and website as well as maintain the charity’s website, ensuring it stays updated, accessible, and reflective of our mission. 

You will conduct digital assessments for Carers to determine their needs—whether they require devices, internet access, or digital skills training and provide 1:1 support to help Carers navigate the digital world with confidence. 

Additionally, you will lead group training sessions on topics such as basic digital skills, using online services, and staying safe online. 

We are working in partnership with Anvil Arts, an independent charitable trust, and the largest performing arts organisation in Hampshire. They operate three fantastic cultural venues in Basingstoke, including The Anvil (1,400-seat), which is renowned as one of the top 5 concert halls in country. Within the same building is The Forge – an intimate 95-seat studio theatre, and in the heart of the town centre is The Haymarket, a 400-seat theatre set within a Grade II listed building.

Anvil Arts creates a year-round programme encompassing the best in music, performance, cultural education, arts participation, and outreach work. Since opening in 1994, they have sold over 5,000,000 tickets and brought audiences to Basingstoke from as far afield as Argentina, Iceland, Canada, and Japan. 

They are now seeking to appoint a Deputy Chief Executive, a new post in the Executive Leadership Team structure, reporting to the Chief Executive. The postholder will have a tight grasp on the overall operations of Anvil Arts, ensuring the continued growth of their reach and activities. Responsibility for all operational aspects of the artistic programme, strategy development that sets ambitious yet achievable targets that reflect the brand and values of Anvil Arts, driving additional earned revenue opportunities and ensuring that financial and operational capacity matches the organisation’s ambitions, will be expected. 

The successful candidate must be able to demonstrate the following:

• A proven track record of successful management in venue/s or performing arts company operations, including financial oversight.

• Experience in strategic planning, policy development, and decision-making.

• Experience of maximising revenue streams and cost effectiveness. 

• Health and Safety training or qualification, e.g. IOSH Managing Safely. 

• Personal Licence holder. 

We are seeking a dynamic and creative individual, able to balance the strategic and operational aspects of this rewarding role. Great communication and interpersonal skills, and strong leadership qualities, with the capacity to motivate and manage a diverse team will be key.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

• Closing date: 12th January 2025

• Interviews with Anvil Arts: 23rd January onwards 

• Charisma vetting interviews must be completed by close of play on the 16th January prior to shortlisting on the 17th January

The Communications and Information Officer is responsible for our external communications, our social media channels, and maintaining and managing our website. Working mainly with colleagues from the Sector Support and Grants team initially, to raise awareness about the impact of our work as well as the work of the legal advice charities we support. The role will also support Events and Fundraising team to achieve greater participation in our fundraising events, and better engagement with supporters across the legal sector. The role holder will help to create and implement a sustainable communications plan and social media strategy, generating innovative content to grow our online presence and increase engagement.

We are looking for someone who is passionate about access to justice and enthusiasm for our work and commitment to social justice and equal opportunities for all.  You will bring excellent digital skills; experience in a communications and marketing, public relations and/or digital role; and a proven ability to effectively write and edit copy for different audiences.

Main duties and responsibilities

• Creating contents and planning communications
• Website management
• Social media management
• Events and fundraising
• Contact management system management
• Public relations
• Data protection

Person specification, essential criteria

• Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
• Excellent digital skills, including experience of content management systems such as WordPress
• Experience in a communications and marketing, public relations and/or digital role and understanding of organisational branding
• Proven ability to effectively write and edit copy for different audiences
•  Confidence with IT including Microsoft Office suite
• Excellent proofreading, copywriting and editing skills
• Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
• Excellent attention to detail
• Good eye for design and some experience with design software such as Canva or InDesign
• Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
• Highly motivated, with ability to work on own initiative as part of a small team
•  Flexibility and willingness to learn new skills; professional, reliable and responsible
•  Ability to occasionally work outside office hours as required (with time off in lieu), particularly in the build-up to events, on the days of events and in other busy periods
•  A positive attitude to problem-solving and finding new solutions

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme (5% employer, minimum 3% employee)
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

Please see attached Recruitment Pack for more details and specifications about the role.

Candidates must have permission to work in the UK. Unfortunately, we are unable to sponsor visa applications.

Location: Home-based within 90 minutes travel of Central London, with occasional national and international travel  

Contract: ~Six months (ideally from January 2025), full time

Reporting to: Executive Director

Salary: ~£90,000 p/a 

Additional benefits: 30 days annual leave plus public holidays, generous pension contribution, life assurance and access to an employee assistance programme  

Deadline for applications: 10am, 9th December 2024

Summary of role 

The Chief Operating Officer (COO) is a pivotal role for our Alliance, acting as deputy to the Executive Director (ED) and leading on operationalising our strategy to protect children from sexual exploitation and abuse online.
The successful candidate will oversee broad areas including people management; financial management; organisational culture; diversity, equity and inclusion; safeguarding; risk management; legal and compliance; and governance structures. They will work closely with the Executive Director and wider staff team to ensure highly effective internal processes, systems, controls, policies and procedures are in place to enable the impactful delivery of our strategy.
We require a highly experienced operational leader with a broad skillset and a demonstrable commitment to the values of WeProtect Global Alliance.

About WeProtect Global Alliance 

The internet was not created with children in mind and can be unsafe for children to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.   

Our Alliance’s geographical reach is unprecedented: 102 countries are members along with 73 private sector companies, 113 civil society and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on our website.

WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is guided by an influential Global Policy Board. 

Job description 

1. Organisational leadership and people management

• Work with the ED and SMT to ensure a values-led and positive organisational culture is reflected throughout ways of working, internal communication, policies and processes, and all team activities.

• Line-manage Senior Management Team (SMT) members, operational roles and other roles as necessary (currently Head of Development, Head of Communications and Engagement, Head of Policy, Advocacy and Research, and Operations Manager).

• Chair weekly SMT meetings.

• Oversee human resources and people management processes, ensuring alignment with best practice in areas including recruitment, induction, performance management, safety, wellbeing, learning and development, and benefits.

• Ensure diversity, inclusion and equity (DEI) considerations are at the forefront of all work and decisions, working alongside our expert DEI Consultant.

• Oversee the bi-annual, in-person team retreat.

• Be a key point of contact for all team members, holding regular meetings across the staff team, to understand team members’ individual perspectives, priorities, ideas and interests.

• Provide wide-ranging advice, recommendations and high-level support to the ED.

• Deputise for the ED, leading the organisation in their absence.

2. Operational management

• Oversee the annual planning process, project management, and ongoing monitoring of the organisational Action Plan.

• Lead on the drafting, regular review, and effective implementation of wide-ranging organisational processes and policies, working with expert advisors, as necessary.

• Oversee effective contract management for partners, suppliers and consultants.

• Work with the Head of Development on proposal development, grant management and reporting, and ensuring ongoing compliance with donor requirements.

• Work with the Operations Manager to oversee functions including IT, information management, and equipment.

​2. Financial oversight

• Work with the Operations Manager (responsible for day-to-day financial management), budget holders, outsourced accountancy provider, external auditors in the UK and The Netherlands, and other financial specialists on areas including:
  • Financial systems, policies and controls
  • Annual budgeting, quarterly reforecasting and monitoring. 
  • Monthly management accounts
  • Annual statutory audits and accounts
  • VAT and tax compliance
  • Banking and payment authorisation
  • Salary benchmarking
  • Payroll
• Oversee a strong value for money culture, supported by robust policies.
• Ensure strong anti-fraud policies and procedures are in place and fully implemented.

4. Risk management, governance and compliance

• Oversee organisational risk management, maintaining the Risk Register and ensuring robust controls are in place.
• Lead safeguarding work as the SMT Safeguarding Lead; working alongside the Participation Manager and Board Safeguarding Lead to ensure robust safeguarding policies, processes, training and a strong safeguarding culture, ensuring it is a key consideration throughout all organisational activity and decision-making.
• Lead on legal and regulatory compliance issues, seeking advice from lawyers in the UK, Belgium and The Netherlands, and other experts, as necessary.
• Ensure governance structures and processes are robust and compliant.
• Ensure adequate insurance cover is in place in all jurisdictions.
• Oversee data protection and cyber-security systems, policies and processes, ensuring compliance with best practice and legal obligations.
• Oversee crisis management processes, and work as a key member of any crisis management committees.

5. Stakeholder engagement

• Liaise with the Management Board and Global Policy Board on operational and governance issues, producing reports and presentations as required.
• Maintain strong and effective relationships with a broad range of external stakeholders including Alliance members, partners, consultants, service-providers, donors, lawyers, auditors, regulators, and advisors.
• Represent the Alliance at external events when required.

6. Wider organisational responsibilities

• Commit to the mission and values of WeProtect Global Alliance, putting these at the forefront of all work and actions.
• Ensure that a commitment to diversity, equity and inclusion is reflected in all work.
• Comply with all organisational codes, policies and processes.
• Attend and actively participate in regular line management check-ins and whole team meetings, preparing updates and discussion topics, as necessary.
• Prepare and deliver reports for the Executive Director and the Board, as necessary.
• Ensure that the CRM, project management documents, impact measurement tracking and other internal databases are kept fully up to date.
• Commit to ongoing personal development and learning.
• Travel locally, nationally and internationally for work events when required.
• Contribute, as necessary, to the detailed planning and delivery of the biennial WeProtect Global Alliance Global Summit.
• Fulfil any other reasonable requests to support the best interests of WeProtect Global Alliance.

Person Specification 

Essential skills, experience and knowledge

• Strong commitment to the mission and values of WeProtect Global Alliance.

• Extensive professional experience in a comparable operational leadership role in the not-for-profit sector, an intergovernmental organisation or a social movement.

• High-level experience in people management, with advanced knowledge of human resource best practise and UK employment law.

• High-level financial management skills and experience.

• Significant experience in effectively managing organisational risk and ensuring legal and regulatory compliance.

• Proactive and able to confidently take initiative and make appropriate decisions.

• Proven ability to think strategically, solve problems and focus on clear and achievable goals.

• Highly organised, with excellent attention to detail.

• Advanced people skills, including a successful track record of establishing and maintaining strong relationships with a diverse range of stakeholders.

• Skilled communicator, in both written material and speaking, and the ability to effectively adapt information for different audiences.

• Firm commitment to equity, diversity and inclusion.

• High ethical standards and integrity.

• Fluency in spoken and written English.

• Right to work in the UK.

• Willingness and ability to travel occasionally, both nationally and internationally. 

Desirable skills, experience and knowledge

• Lived experience which may be relevant to our organisation and mission.

• Knowledge and experience of governance requirements for Stichtings (Dutch foundations) and Public Benefit Organisations, (a designation provided by the Dutch tax authorities to institutions that are focused on the general good [in Dutch: ANBI status].

• Knowledge and experience of Belgian and Dutch employment law.

• Experience of working with geographically dispersed and/or remote working teams.

• Knowledge of child rights, child protection, online harms or closely related issues.

• Experience in working with the key membership constituencies of WeProtect Global Alliance: government, private sector, civil society and international or regional organisations.

• A university degree in a related field.

• Fluency in languages other than English.

Diversity, inclusion and equity 

We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups.  

Safeguarding and values 

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.  

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are:  

• Empowerment – collaboration, innovation, challenge 

• Accountability – responsibility, delivery, safeguarding 

• Respect – honesty, feedback, inclusion 

Do you want to do research that makes a real difference to babies, children and young people?

Every childhood is worth fighting for. This is our belief. It drives us. And it motivates us to maintain our position as an influential, informed and forceful voice at every level. Join us as a Senior Research and Evaluation Officer within the Research and Evidence team and play your part in leading progress that makes a real difference to the lives of babies, children and young people. 

What kind of research does the NSPCC Research and Evidence team do? 

The NSPCC Research and Evidence team carries out, commissions and partners on high quality social research. We seek to answer big and small questions around preventing and stopping child abuse, and how to support children who have experienced it.

• Our research is child-centred, meaningful and useful - it drives improvements to our work with children, families and communities, influences the development of policy and guidance, and contributes to new NSPCC campaigns, as well as adding to the wider evidence base. 
• We also support research activity at NSPCC via our Research Advice Clinic, Evidence Summary Service, and the NSPCC Research Ethics Committee.

 What will the job involve? 

This is an exciting and varied role for a researcher with excellent project management skills. You'll be working with colleagues in departments across the NSPCC including Childline, Policy and Public Affairs, Knowledge and Information, Schools services and Participation. Current projects we're working on include research on technology assisted online sexual extortion, sex and relationships education at secondary and primary levels, problematic sexual behaviour and provision of services to tackle loneliness, to name just a few.

Specifically, the role will involve: 

• Designing and project managing research on a wide range of NSPCC research projects. 

• Liaising with internal and external stakeholders to develop research projects and advising other teams in the NSPCC about how to carry out robust and ethical research. 

• Communicating research findings to a range of different audiences including colleagues, practitioners, decision makers, policy makers, academics and the children and families who access our services. 
• Managing junior members of the team directly and via our matrix management structure.

What experience are we looking for?

You will have demonstrable experience of undertaking and managing complex research and evaluation projects in different settings and contexts. You will have a passion for the NSPCC's mission, and for child-centred, participatory research, as well as a strong understanding of: 

• Qualitative and quantitative research methods, including participatory fieldwork methods 
• What makes research, particularly research with children, safe and ethical.  

Looking for a team that is passionate about what it does? 

You'll be part of the team of friendly and talented researchers. We're quite a big team, which is great for diversity in thought and practice. There are things we all have in common though, namely a passion for doing excellent work that makes a difference to children and a commitment to showing care for each other and those involved in our research through trauma-informed practice and inclusive approaches. We put children at the heart of our work and, in line with the NSPCC's strategic goals, we listen to and take their views and ideas into account wherever we can. 

As a senior researcher you'll no doubt have a thirst for the acquisition of knowledge! The NSPCC provides rich and varied opportunities for this, both through interactions with inspiring colleagues and via structured learning and development opportunities.  It is a genuinely exciting and stimulating environment for someone who cares about research and keeping babies, children and young people safe.

Does this sound like the role for you? 

If you share our values and you have the experience we're looking for we would love to hear from you.

Please note that we reserve the right to close this post early if we receive a high number of applications.

Interviews for this post will take place in person at the NSPCC's Weston House office in London on December 17, 2024.

JOB PURPOSE 

UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships. 

Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website. 

This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.   

One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.  

The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.  

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. 

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

Planning, coordination and growth

• Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.  
• Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.  
• Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.  
• Adapt content from UNHCR’s head office and field communications to localise for UK audiences.  
• Develop social media editorial plans to amplify campaigns, milestones and events.  
• Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.  
• Flag and navigate political sensitivities in line with UNHCR and charity policies. 
• Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager. 
• Update and maintain community management guidelines on a regular basis.  
• Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.  
• Other support for digital communications as required, such as helping cover website activities when colleagues are on leave. 

Analytics, reporting and best practice

• Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026. 
• Create and lead on a testing roadmap, leveraging new features across all social media channels. 
• Keep up to date with social media content trends, news and tools to inform best practice and strategy.  
• Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects. 
• Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.  
• Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.  
• Experience of identifying and driving iterative improvements to digital channels through testing and analytics.  
   

Essential Skills/Knowledge

• Proficient in using social media tools to evaluate performance and identify improvements.  
• Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.  
• Researching images and writing compelling copy for different audience profiles.  
• The ability to prioritise multiple tasks, working proactively and sometimes under pressure.  
• Good attention to detail, strong ability to proofread and pick up inconsistencies.  
• Understanding of data protection principles.  
• Excellent stakeholder and relationship management skills.  
• Proficient in Microsoft Word, Excel and PowerPoint. 
• An interest in global humanitarian affairs.   
   

Desirable Skills/Experience

• Working in a not-for-profit or advocacy organisation.  
• Experience with refugee issues or field work. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 9th December 2024

First stage interviews: Week commencing 9th December 2024

Second stage interviews: Week commencing 16th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

This role will deliver tailored, one to one support and case work to support and resolve both immediate, crisis situations experienced by people and on a longer-term basis in the community. In the main people we support are Irish or of Irish descent including the Traveller Community. However, our services are open to all.

Additionally, part of the role will include working across the project team and wider role of ICCM in early intervention and prevention.  Informing and supporting community-based advocacy, awareness, and public campaigns to inform and increase knowledge and education of the community on how to access help, and the availability of support which is open to people as needs develop. Thus, increasing the wider public and social value of ICCM and brining more service users in to receive one to one support when needed. 

This will attract and support our community by making our services local, appropriate, and accessible to those who mainly do not access mainstream services. This will include advocacy and representative services in order for people to secure welfare benefits, enabling people to access the financial benefits they are entitled to.

This will support people experiencing mental and physical health issues, substance misuse, facing legal issues, those who require debt management, threatened with eviction, domestic abuse, and bereavement. This will be done mainly on an outreach basis across Manchester, supporting people in their own homes, in care homes, hospital and where they are resettled to their home environment.

The overall aim of the service is to improve quality of life, access to appropriate support services and improved health and wellbeing outcomes by acting as an advocate and to negotiate with other agencies, where necessary, on our client’s behalf.

Key Responsibilities:

• To make contact with members of the Irish and Traveller communities across Manchester.
• To provide Advocacy and Support via outreach, accompanying to appointments, advocacy to other agencies to address presenting needs who are vulnerable and ‘at risk’ through age, poor physical or mental health, homelessness, risk of homelessness, drug and alcohol use, offending, abuse, and social and cultural isolation.
• Undertake an initial assessment of service users’ needs, presenting issues and risks and to develop a care plan working alongside other statutory and voluntary agencies.
• To offer comprehensive information, advocacy, advice and support services to our community to meet individual needs and achieve positive outcomes.
• Make referrals to statutory and community and voluntary organisations working in partnership to achieve the best level of care and support.
• Develop care plans in order to improve the health of our communities, working with service users and relevant agencies
• To attend and participate in meetings and forums highlighting community issues, cultural needs and experiences.
• To support volunteers and students at ICCM. Volunteers will also support service users to meet presenting needs as highlighted in the assessment and care plan.
• To maintain accurate and up to date records of all areas of work.
• To closely monitor progress of work and report this to your line manager.
• To present accurate and clear reports on all cases as requested by the Advocacy & Advice Manager.
• Attend appropriate networking and training opportunities for personal and professional development.
• To attend and participate in team meetings.
• To participate and engage in supervision and appraisal provided by your line manager.
• To attend conferences and seminars locally, regionally and nationally as directed by line manager.
• To promote the work of ICCM as requested by your line manager.
• To work as an accountable member of the staff team, working within the Charity's policies and procedures
• It is the nature of the work at ICCM that staff are expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken for the benefit of our beneficiaries.
• To ensure you fully embrace ICCM’s values in all your work:

The ideal candidate will have a passion for supporter care and ideally have prior experience in a donor support role or experience in customer service, administration as well as data entry. You will be looking for 37.5 hours a week and have the ability to work flexibly including some evenings and weekends to support at our charity or donor events. 

Main duties of the job

This is an integral role which aspires to give our supporters the best possible experience on their fundraising journey with the aim of building long term relationships. The role will take a lead on Supporter Care with all donors for the charity team, acting as a helpful and knowledgeable “front-line face” for patients, families, staff and volunteers.

Key duties: 

- Manage the start and end of the stewardship journey for all donors and fundraisers by dealing with all enquiries through email, post or phone or face to face at the office ensuring that we meet the best standards of donor care 

 - Manage post and charity office filing system and the banking and thanking process 

- Maintain relationships through regular contact with donors throughout their fundraising journey offering any support or guidance needed to maximise their giving

- Act as a dynamic presence, leading and recruiting volunteers, community groups and small companies to organise fundraisers for our charity

- Build fantastic connections with patients, NHS staff, volunteers and our wider community to recruit new donors, fundraisers, volunteers and charity champions

- Support in growing the number of supporters playing the hospital lottery and those giving through our hospital ‘giving plaques

- Support all fundraising activity and represent the charity at events

- Manage and maintain the CRM system (donorfy) which includes entering all donor data including financial transactions and communications 

- Send updates to supporters to retain and increase life-time value and reactivate lapsed donors

- Send donation reports to the charity team

- Make suggestions on how to improve supporter care and implement these ideas

- To recruit and manage office based volunteers

About the organisation 

We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.

Our Commitment to Diversity & Inclusion

We help patients, families and staff from every background and are committed to building a diverse and inclusive workforce that represents the hospital community that we support. If you share our passion for our cause and are motivated by our aims to bring in funds to make a difference across our hospitals, we’d love to hear from you.

Please note- if the candidates we are looking for apply we may bring our scheduled interviews early and close any further applications so don't leave sending in your application too late if you are interested in the post. 

Carers Support Centre (CSC) Bristol and South Gloucestershire provide a wide range of information, advice, and support services for unpaid adult and young (children) carers. 

A carer is someone who provides support to family or friends who could not manage without this help. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems. All the care they give is unpaid.

Opportunity to join the Carers Support team - Parent Carer Support Officer, Bristol – fixed term until 30th June 2025

We currently have a vacancy for a Parent Carer Support Officer in our Carers Support Team.

The role is currently based at the CSC offices in the Vassall Centre, Fishponds.

Hybrid working is possible.

Hours of work:  22.5 hours (fixed term until 30th June 2025 – with a possible extension)

Salary:  Actual Salary £:  £15,243 (FTE £25,406)

The Adult Support Team includes several services that combine to support unpaid carers in Bristol and South Gloucestershire in their role.  These include advice and information, carers assessments, one to one support, and a CarersLine and Carers Emergency Cards.  

The role will include:

Providing advice information and guidance

Providing one to one practical and emotional support

Signposting and referring parent carers to partner organisations

Maintaining and updating client records

Working closely with Bristol Parent Carers

To fulfil this role, you will need:

Recent experience in an advice and guidance role

Recent experience of providing support to a diverse community

Ability to prioritise and manage a busy workload

Good verbal and written communication skills

Computer literacy and experience of working with a client database

Applications can be made via an application form, which is available from our website. You will also find a full Job Description & Person Specification, and an introduction to Carers Support Centre.

If you would like to know more about this role, please call Dawn Osborne-Tiller.

If you do not have access to the internet, please call our office or email us. 

Closing date: 4th December 2024 @ 9am

Interview date: 19th December 2024 at the Vassall Centre.

Registered Charity Number: 1063226 

We are an Equal Opportunities employer and our workplace is free of barriers and fully accessible for people with disabilities. We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.

Job Summary 

The purpose of the Area Giving and Finance Adviser role is to provide comprehensive finance support to churches within the Stepney Area, aiding them in the development of their ministries, manage Common Fund giving and to support the Area Bishop’s staff team in the management of resources including monitoring clergy post numbers, curate funding, and other financial matters. As part of a small team of Area Giving and Finance Advisers, the role involves offering training, resources, and advice on parish financial management and administration, and advice on various giving methods, including online and contactless options. Additionally, the role entails promoting generous giving through training initiatives, facilitating the award of grants and loans to churches from Area funds, and fostering effective communication and relationship-building between the Area team, Finance team, and parish officers. 

Job responsibilities 

Financial support  

• Enable churches to develop their respective ministries, manage their finances effectively, and meet their statutory responsibilities.

• Provide finance and other appropriate training, support, resources and advice to the clergy, PCCs and parish officers.

• Assist the Bishop, Archdeacons and Area Deans in managing Common Fund giving by the churches in the Area.

• Facilitate and monitor the award of grants and loans to churches from Area funds.

• Support the Area Bishop’s staff team and Area Council in monitoring the use of Area resources, including post numbers, curate funding and other matters.

Giving  

• Supporting parishes to encourage a culture of generosity and giving. 

• Promote generous giving through training, preaching and providing resources to clergy and parish officers.

• Support the introduction of different methods of giving, including online, contactless, and Parish Giving Scheme.

Relationship management  

• Build relationships with, and promote effective communication between, the Area team, Finance team, parish officers and the other Area Finance Advisers.  Work with the National Giving Team on projects that support parish ministry.

Other duties  

• The role will require regular evening and weekend working.

• Complete other duties commensurate of the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Experience of encouraging charitable giving.

• Experience managing a wide variety of professional relationships. 

• Educated to A Level or equivalent standard. 

• IT proficiency (MS Office suite). 

• Fluency in spoken English and ability to communicate clearly in English. 

• Understanding of the ethos and mission of the Church of England, and of the role of parish clergy. 

• Effective written and oral communication skills. 

• Numerate and financially astute – comfortable working with financial data. 

• Strong administrative skills, including use of Microsoft Office. 

• Self-motivated, as work needs to be undertaken proactively and with limited supervision. 

• Attention to detail – accurate and efficient. 

• Strong interpersonal skills, including relationship building and discretion. 

• Christian faith with empathy to the mission and values of the Church of England. 

• Right to work in the UK. 

• The person will not require a DBS check. 

Desirable 

• Experience of charity accounting (accounting qualifications are not a requirement).

• Educated to degree level. 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

Job Summary 

The purpose of the Area Giving and Finance Adviser role is to provide comprehensive finance support to churches within the Willesden Area, aiding them in the development of their ministries, manage Common Fund giving and to support the Area Bishop’s staff team in the management of resources including monitoring clergy post numbers, curate funding, and other financial matters. As part of a small team of Area Giving and Finance Advisers, the role involves offering training, resources, and advice on parish financial management and administration, and advice on various giving methods, including online and contactless options. Additionally, the role entails promoting generous giving through training initiatives, facilitating the award of grants and loans to churches from Area funds, and fostering effective communication and relationship-building between the Area team, Finance team, and parish officers. 

Job responsibilities 

Financial support  

• Enable churches to develop their respective ministries, manage their finances effectively, and meet their statutory responsibilities.

• Provide finance and other appropriate training, support, resources and advice to the clergy, PCCs and parish officers.

• Assist the Bishop, Archdeacons and Area Deans in managing Common Fund giving by the churches in the Area.

• Facilitate and monitor the award of grants and loans to churches from Area funds.

• Support the Area Bishop’s staff team and Area Council in monitoring the use of Area resources, including post numbers, curate funding and other matters.

Giving  

• Supporting parishes to encourage a culture of generosity and giving

• Promote generous giving through training, preaching and providing resources to clergy and parish officers.

• Support the introduction of different methods of giving, including online, contactless, and Parish Giving Scheme.

Relationship management  

• Build relationships with, and promote effective communication between, the Area team, Finance team, parish officers and the other Area Finance Advisers.  Work with the National Giving Team on projects that support parish ministry.

Other duties  

• The role will require regular evening and weekend working.

• Complete other duties commensurate of the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Experience of encouraging charitable giving.

• Experience managing a wide variety of professional relationships. 

• Educated to A Level or equivalent standard. 

• IT proficiency (MS Office suite). 

• Fluency in spoken English and ability to communicate clearly in English. 

• Understanding of the ethos and mission of the Church of England, and of the role of parish clergy. 

• Effective written and oral communication skills. 

• Numerate and financially astute – comfortable working with financial data. 

• Strong administrative skills, including use of Microsoft Office. 

• Self-motivated, as work needs to be undertaken proactively and with limited supervision. 

• Attention to detail – accurate and efficient. 

• Strong interpersonal skills, including relationship building and discretion. 

• Christian faith with empathy to the mission and values of the Church of England. 

• Right to work in the UK. 

• The person will not require a DBS check. 

Desirable 

• Experience of charity accounting (accounting qualifications are not a requirement).

• Educated to degree level.

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

This role is responsible for setting and delivering the fundraising strategy and meeting fundraising
targets for Lakeland Arts. Leading a team and working closely with the Chief Executive Officer and
Senior Team, this position suits a fundraising professional with a track record of securing high level
income, strong and inclusive leadership skills and the ability to develop successful relationships.
Areas of responsibility include leading capital projects, corporate and major donor income
generation and providing leadership and direction for the Membership and individual giving
schemes led by the Development Officer. Working with the Development Office and a Development
Assistant you will build, grow and nurture relationships with supporters and external stakeholders to
raise funds to support our programme of exhibitions, participation activities and conservation
projects.

What we are looking for:

We are looking for an exceptional Director of Finance and Procurement to develop and lead on our finance, investment and procurement strategy.

You will be an accomplished and experienced Finance professional who will play a key role in supporting our ambitions for transformation, underpinning growth, sustainability and the establishment of innovative practices and an outstanding environment for our staff, learners and the wider community.

The Director will demonstrate a combination of excellent strategic leadership and operational management skills and will be required to lead a multidisciplinary team covering Finance and Procurement. You will be an integral member of the College Management Team.

Nescot is a 60-acre estate in Ewell, Epsom, providing welcoming, safe and inspiring spaces and services to our community. 

If you would like to have an informal discussion regarding this role, please email to schedule a time with Sarah Watson, Chief Operating Officer

Key responsibilities of the role are to:

• To establish a financial strategy and treasury management to underpin the colleges strategic priorities
• To lead and manage an outstanding finance and procurement function, supporting the colleges strategic priorities and ensuring financial compliance.
• To ensure all relevant policies and procedures are in place to ensure they are following regulatory requirements and best practice
• Deliver high levels of customer service and regular internal communications with stakeholders as well as external agencies and partners including the wider community

Benefits:

• A discounted on-site gym, sports hall, fitness class, osteopathy and day nursery
• 5-minute walk from Ewell East Station
• Discounted Starbucks and Modern hair and beauty salon 
• Free online qualifications
• Free parking on-site

Nescot is graded ‘Good’ by Ofsted following its latest inspection in January 2023. Inspectors rated the College as Good in all 8 aspects. The report recognises that students “enjoy their courses and are motivated to succeed”, and benefit from “highly supportive relationships” with staff. Safeguarding arrangements are “effective” with regular training for staff, and leaders have in place “an effective policy for safer recruitment.” Nescot is the 2024 Surrey Employer of the year.

At Nescot, we’re proud of our inclusive culture and we welcome all applications. This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.

Closing date: Sunday 1 December 2024

Interviews will be held Monday 9 December 2024