Parent Services Coordinator Jobs in Edinburgh

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The purpose of the Fundraising Coordinator/Small Grant Writer role is to act as administrator and coordinator for all aspects of the Fundraising team, as well as working with the Head of Fundraising to research, compose and submit small grant applications (up to £10,000) using skilled writing techniques and knowledge of the culture, programmes and language of Kids Matter.

The Fundraising Coordinator/Small Grant Writer role involves:

• Supporting the Head of Fundraising in providing dedicated donor care and communications through the management, oversight and actioning of the donor thanking process ensuring all financial gifts no matter how large or small are acknowledged and thanked appropriately.
• Collaborating with the Finance Manager and Operations Administrator to ensure that all incoming donations are correctly identified, communicated and recorded in Kids Matter’s CRM system.
• Liaising with the Communications team to provide administrative support for the fundraising elements of campaign initiatives.
• Taking minutes at all fundraising meetings and distribute/action as necessary to the team.
• In conjunction with the Head of Fundraising, researching new small grant funding opportunities. Writing and submitting subsequent grant applications in a professional and timely manner.
• In conjunction with the Head of Fundraising and utilising knowledge of existing donor and grant income and potential grant opportunities, helping to plan future years’ funding pipeline strategy.

About you

Do you have excellent administration skills? Do you love writing? Can you work well in a team? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Fundraising Coordinator/Small Grant Writer position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 4pm on Monday 31st March. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

We are recruiting for an exciting new role:

• Participation and Networks Coordinator. 
• 28 hours per week at £15.00 an hour (Actual salary £21,840 -FTE £27,300).
• Fully remote with occasional prearranged in person meetings

This job is essentially about facilitating great conversations and then making sure that the learning from those conversations has real life impact. It’s a special role and will influence everything we do as an organisation - so we are keen to have someone really fantastic in it. Every day will be different in this role but you will be responsible for:

• Growing and managing our network groups, including those for researchers, universities, professionals, support groups, PDAers themselves & family members.
• Noticing themes that emerge, and bringing together people from across networks to take action. This will include co- producing research, written information, video/podcasts and convening groups who are trying to influence change.
• Encouraging people in networks to understand and use their power and influence, resulting in more and better research about PDA, new ways to share best practice, and a better understanding of PDA generally.
• Managing and supporting change projects alongside people in networks.

To do this role, you’ll need to understand PDA, and be an enthusiastic, inclusive and engaging facilitator. You’ll need to be self- organised, trustworthy and good with deadlines. Excellent writing skills, the ability to adjust your communication style to meet the needs of your audience, as well as the ability to use or quickly learn to use different software are also essential. In addition you will have the skills to be able to credibly and effectively design and push forward projects involving everyone we work with, treating everybody with respect.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes:

• Berkshire
• Buckinghamshire
• Guernsey
• Hampshire
• Isle of Wight
• Jersey
• Kent
• Oxfordshire
• Surrey
• Sussex

There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.

 About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 20 March 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment. 

Interviews: 25 March 2025

Marketing Officer
Hours: Full time (35 hours per week)
Contract: Permanent
Salary: £24,000 – £28,000, plus Into Film benefits
Location: Hybrid – United Kingdom (Multiple Office locations)
Offices: Cardiff, Belfast, Salford, Edinburgh, London

About Into Film 
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Role Summary 
The Marketing Officer role plays an integral part in the Marketing team, supporting the Marketing Coordinators to plan, execute, track and evaluate campaigns that promote the Into Film programme. The Marketing Officer leads on all marketing email communications.

Main Responsibilities:

• Marketing lead on all Into Film email communications – management and scheduling of all email communications to Into Film database and external audiences; management of email communications calendar; management of Email Service Provider (‘ESP’) – Into Film currently uses Salesforce Marketing Cloud; maintaining the integrity of the email contact list; writing copy, building, segmenting and sending emails.
• Support Marketing Coordinators on planning, copywriting and coordination of the marketing of Into Film campaigns across paid, organic and earned media.
• Lead on delivery and evaluation of specific marketing campaigns across the Into Film offer, when requested across the academic year.
• Lead on Customer Relationship Management (‘CRM’) reporting – Into Film currently uses Salesforce – including setting up dashboards, creating effective reports, and working closely with the Product & Technology team to ensure the CRM is being used to its full potential; ensure work is driven towards meeting targets and achieves effective ROI.
• Ongoing analysis of email reporting and performance to inform future marketing and communications strategies and plans.
• Responsible for rolling out best email practice across the organisation, supporting and training other colleagues on email and the ESP.
• Ensure all emails are on –brand in both look and feel, and in tone of voice.
• Ensure all email campaigns adhere to GDPR consent and data capture regulations.
• Work with colleagues in national teams (England, Scotland, Wales and Northern Ireland), and other departments to plan and execute regional email campaigns.
• Work with the Marketing Coordinators to implement, monitor and develop Into Film automated e –communications journeys to enhance marketing and customer service experiences for our audiences.
• Manage printed marketing materials such as leaflets, pull up banners, booklets to ensure they are on –brand and produced in an environmentally friendly way.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Essential:

• Experience of managing email campaigns for a variety of audiences, including drafting content, ESP management (ideally Salesforce Marketing Cloud), A/B testing and performance analysis.
• A good understanding of email data (open rate, click through rate, click through open rate etc.) and how to analyse it to inform ongoing activity.
• Experience of using a range of analytics tools to help monitor, optimise and evaluate campaign performance including Google Analytics, CRMs and ESPs.
• Experience of using CRMs (ideally Salesforce) to segment audiences, create campaigns, target audiences and report on activity.
• Experience of managing marketing and communications campaigns across owned, paid and earned channels.
• Management of campaigns and implementing tracking, undertaking evaluation based on performance of KPIs.
• Experience of copywriting and producing content for a range of channels and audiences.

Desirable:

• A good understanding of the education market and how teachers can use film (and the arts more broadly) to meet their teaching and learning objectives.
• Familiarity with the Microsoft Office 365 suite.
• A love and knowledge of film.

Into Film employees enjoy the following benefits:

• Annual Leave – 28 days (pro –rata), including 3 days to cover office closure between Christmas and New Year
• Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Support for professional qualifications – money towards courses and/or study days, if relevant to role. 
• Interest –free non –essential study loans.
• Interest –free bike/scooter/travelcard loan.
• Career break – up to 4 weeks unpaid leave, after 2 years’ service (at managers’ discretion). 
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non –contributory, apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

Into Film has offices in London, Cardiff, Belfast, Edinburgh and Salford. All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national offices as required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 8:00am, Monday 7th April 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
 

Employer partnerships at Unifrog

Unifrog provides employers with a comprehensive talent attraction and development offering, with a holistic approach to our partnerships. The Employer Partnerships team brings local and international employers closer to our Unifrog schools, students and teachers. We focus on three key areas:

1. Building brand awareness
2. Increasing talent attraction and/or diversity of hires for apprenticeship opportunities
3. Supporting corporate social responsibility 

This allows employers to centralise their engagement with the future workforce via one partnership. 

This is the newest element of the Unifrog team and since starting work with employers in March 2022, we’re now partnered with over 110 organisations from across all sectors and industries to support them with their talent attraction and brand awareness. 

We’re increasing growth through providing unique tailored partnerships for employers; from partnerships that centre around a virtual course to support students in developing their skills (while increasing brand awareness), to partnering with Unifrog schools in areas of high levels of disadvantage via our school sponsorship programme, which brings outstanding careers guidance and networking opportunities with employers and universities to the students, schools and parents/carers who need it most.

 

The role and your key responsibilities

As Employer Partnerships Manager, your role is to grow our employer partner numbers and support our existing employer partners to get the most out of their partnership with us. A fundamental element of our work with employers is to make sure they’re adding genuine value to our student, teacher and parent community. 

Your key responsibilities will include:

• Make sales to employers:
  • Working with our New Business Lead and the wider Employer team, you’ll secure and conduct meetings with employers in which you’ll listen to their needs, communicate our mission to them, demonstrate our offering and seek to secure their ongoing subscription. External events and conferences are a regular part of the role where you may also be required to deliver presentations and be part of panel discussions.

• Maintain excellent relationships with existing partners and secure their subscriptions

  • You’ll onboard new partners, conduct regular check-in calls and consultatively support our employer partners to make the most of their partnership with us. It’s crucial that you maintain a sky-high resubscription rate.

• Delivering our existing services for partner employers

  • As the partnerships manager for your employers, you would be responsible for delivering on the different aspects of the partnership, including:

• Matching campaigns

  • Support your partners to identify events and opportunities they’re running that will be of interest to students using Unifrog, and work with our Employer Engagement Coordinator to add them to our system.

• Webinars, online fairs and in-person events

  • These events are another way for our partner employers to interact with our community of students and teachers. From virtual careers fairs, skill development webinars to in-person insights days, we strive for all our events to be useful, impactful and enjoyable for everyone taking part.

• Help develop new ways for our employer partners to add and receive value

  • The employer offering is continually evolving, and we’re keen to keep adding more ways in which we can add value for students and teachers using the Unifrog platform, and value to our employer partners as well. At Unifrog, we innovate quickly, and it’s everyone’s job to be creative. We want you to play your part in coming up with new services we can deliver which add value to all parties. 

 

What we’re looking for

• Resilient, and motivated to exceed targets

  • Our sales and resubscription targets are ambitious but achievable. You’ll need to be determined to meet and exceed them.

• Active listening

  • Our employer offering is a bespoke partnership, based on the objectives of our employer partners and how their goals align with the needs of our student and teacher audience. You’ll need to be an outstanding active listener, and be able to facilitate consultative discussions with potential and existing partners. 

• Personable, with a track record of excellent relationship management

  • At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner employers.

• Strong communication skills

  • You’ll be in frequent communication with lots of different people, both within Unifrog and externally - this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator, and prepared to speak on panels and present at conferences.

• Attention to detail

  • Whether it’s marketing collateral or an email to a partner organisation, it’s important you have the skills and discipline to carefully check our employer focused content and communications.

• Proactive attitude and willingness to get stuck in

  • You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

• Data analysis

  • You will be expected to organise and interpret data to help employer partners make decisions about their partnership which will lead to securing new business and renewals. We also use Salesforce and Power BI; experience using these tools is desirable but not essential. You also need to be confident using google sheets, excel and powerpoint to create easy to understand visual representations. 

• Commercial awareness

  • We are more interested in people’s attitude and ability than their work history, but previous experience in Corporate Social Responsibility,  Emerging Talent, and/or Apprenticeships would be an advantage.

 

Working together

This is an exciting opportunity to join our growing Employer Partnerships team. You’ll work alongside several other teams at Unifrog too, including people on our marketing, data analysis, and school facing teams. You’ll be line-managed by the Head of Employer Partnerships.

 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

 

Key details 

• Base salary of £37,485 plus commission and a share in a company-wide bonus (£50,000 OTE). Grade B.

• Full-time.

• Working hours are 8:30am to 4:30pm or 9:00am to 5:00pm Monday to Thursday, and 8:30am to 4:00pm, or 9:00am to 4:30pm on Friday.

• 28 days paid holiday per year (plus bank holidays).

• Work remotely or in our London office.

• Start date: as soon as possible, but no later than the 1st June 2025.

• If you require reasonable adjustments or want to discuss any details about the role before applying, please get in touch.

• We can only consider candidates who have the right to work in the UK.

 

Application process

Deadline: 10:00 AM (GMT) on Friday 14th March 2025.

Stage 1: Application form (~1 hour)

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.

• i. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)

• ii. Identify a way that a major employer could add value to our student and teacher community, as well as a way that they could receive value from a partnership with Unifrog. How could Unifrog potentially facilitate each of these examples? (250 words)

• iii. What do you feel are the 3 most common barriers employers face when trying to engage with students? How do you think a Unifrog partnership could break these barriers down? (250 words)

Stage 2: Phone task (15 minutes)

Stage 3: Video call interview (1 hour)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)

Phone interviews will be held throughout the application window. Video call interviews will be held w/c 24th March 2024.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

 

Inclusion and diversity at Unifrog
 

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.