Outreach manager jobs in london

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,050 to £28,427 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
• An understanding of the main enquiry issues involved in assessing clients' problems
•  Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 12 May 2025

Interviews: Wednesday 14 May 2025

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Role Overview:
The Talent Set is thrilled to be working with a leading UK healthcare charity who are seeking a dynamic and experienced Community Fundraiser to join their Public Fundraising and Engagement team on a temporary basis.

This short-term position is ideal for a high-performing individual who thrives in fast-paced environments and has a passion for community engagement and income generation. This role is critical in maintaining and growing community income streams, managing key supporter relationships, and contributing to the charity’s ambitious fundraising goals.

Key Responsibilities:

• Lead and line manage a team of fundraising professionals, including performance reviews, one-to-ones, and personal development planning.
• Drive community fundraising activity by identifying, developing, and supporting new initiatives and opportunities.
• Represent the charity at local and networking events, giving presentations and talks to raise awareness and build relationships.
• Deliver high-quality stewardship to build long-term supporter engagement and maximise income potential.
• Proactively identify and cultivate new audiences and community prospects.
• Contribute to budgeting, monthly income reporting, and forecasting with the senior fundraising leadership.
• Monitor performance against agreed objectives and KPIs.
• Ensure all activities comply with relevant regulations, including Fundraising Regulator guidance and GDPR.
• Maintain accurate supporter records and ensure best practice use of the fundraising database (Raiser’s Edge NXT or equivalent).
• Collaborate cross-functionally with teams including Marketing, Communications, Major Gifts, Finance, and Data to optimise supporter experience.
• Attend fundraising events as required, which may occasionally involve evening or weekend work (TOIL provided).
• Process donations in accordance with internal financial procedures.
• Act as an ambassador for the team in internal and external meetings.
• Identify efficiencies and contribute to value for money in the delivery of community fundraising plans.
• Undertake other duties in line with the scope and level of the role as required.

Person Specification:

• Minimum of two years’ experience in a fundraising or income-generating role.
• Proven track record of securing and stewarding community fundraising income.
• Strong organisational and time management skills with attention to detail.
• Excellent written and verbal communication skills, with the ability to engage a broad range of stakeholders.
• Confident, proactive, and solutions-oriented approach.
• Ability to work under pressure and meet tight deadlines.
• Comfortable handling sensitive situations with empathy and professionalism.
• Understanding of fundraising regulations and data protection compliance.
• Financial acumen, including experience with budgeting and income reporting.
• Previous line management experience.
• Experience using fundraising databases, particularly Raiser’s Edge NXT.
• Background in volunteer management or working with community groups.
• Awareness of healthcare or NHS environments and issues.

What’s on Offer:

• This is a hybrid role, with just 2 days per-week in their South London office.
• A day rate of £162.06 per-day plus £20.17 daily holiday for the successful candidate.
• A fantastic opportunity to work with a well-known and nationally recognised organisation.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.

The Hearing Voices Projects Support Worker will play a vital role in ensuring that those who need our services receive kind and compassionate support. The role involves a mix of frontline support work, administrative support, and working closely with the rest of the team to build and further develop our services. Therefore, the ideal candidate will have excellent communication and organisation skills.

Within the Hearing Voices Projects, lots of opportunities arise for networking, collaboration, and professional development, which can lead to some fun and interesting pieces of work. We are looking for someone with knowledge of peer support and a range of perspectives on mental health to join our Hearing Voices Projects team and to help us support the people who need our services.

The Hearing Voices Projects have a global reputation for offering compassionate, person-centred support that avoids pathologising experiences, especially those that are often highly stigmatised.

Among other tasks, you will be required to:

• Work with partner organisations to establish hearing voices peer support groups in addition to organising and facilitating existing groups.
• Offer support to a range of people who hear voices and/or have other sensory experiences or difficult beliefs (at the moment, primarily young people and their families) in a variety of ways (email, Zoom, phone, face-to-face).
• Deal with enquiries and offer information to interested stakeholders.
• Facilitate focus groups and support young people’s involvement in a range of areas.
• Support relevant data monitoring and evaluation on the projects.

We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.

For more information and to apply, please visit our jobs page.

Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).

Location: London or Manchester - hybrid working 2-3 days in the office

1st stage interviews: 7th May over MS Teams

For more information, or to apply, please click 'apply now' to be directed to our website. 

Join The King’s Trust as our Corporate Partnerships Campaign Lead and help shape a landmark moment in our history!

As we approach our 50th anniversary, we're looking for a dynamic, strategic, and creative fundraising professional to lead a bold and exciting commercial fundraising campaign. You’ll play a central role in unlocking high-value sponsorships, forging innovative brand partnerships, and driving powerful cause-related marketing initiatives, all to help even more young people build brighter futures.

This is more than just a fundraising role, it’s a chance to lead from the front of a high-profile, purpose-driven campaign. Working at the heart of our Commercial team, you’ll collaborate with senior leaders, corporate partners, and creative teams to bring our 50th year to life through activations that captivate, inspire, and deliver real impact. If you thrive in fast-paced, collaborative environments and have a passion for creating opportunities for young people, we want to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Corporate Partnerships Campaign Lead? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Corporate Partnerships Campaign Lead! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3481 

About Respect  

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 23 years in what was then a fledgling sector and recently have seen significant and rapid growth.     

Respect supports frontline organisations across the UK, so that together we can end domestic abuse.  Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice;  we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen. 

Respect has seen rapid growth over the last few years, and we now have 60+ staff running a range of projects and core activities and have ambitious plans for further growth and influence. 

Our vision   

We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.    

Our mission   

We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse.  With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards.  We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem.  We will not stop, until domestic abuse stops.    

Our Focus   

Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, will remain our key priority.  Our work with male victims will continue as an important, distinct, project.    

Our Values   

• Pioneering - We explore innovative ideas and develop new approaches with curiosity and rigour.   
   

• Collaborative - We work in partnership with our members, partners and allies to bring about individual, societal and systems change.   
   

• Accountable- We listen to survivors and centre their needs in our work.  We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours.   
   

• Respectful - We live up to our name.  We are committed to equity, diversity and inclusion in all that we do.  We are honest, compassionate and boldly challenge injustice.    

Make a Change 

Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.

Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators.  The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.

Purpose of the role: 

The Senior Communications and Policy Officer will work with the Make a Change team at Respect to advance the development of communication and policy activities for the Make a Change model in project sites and nationally to encourage uptake in new areas. They will also work with Respect’s Communications and Influence leads to ensure alignment with the organisation's broader messaging and advocacy efforts, maximising the impact of Make a Change initiatives. The postholder will lead on developing and implementing communication strategies and plans in partnership with our delivery partners across the sites.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups: 

• Black and minoritised people 

• Disabled people 

We always welcome and support applications from those who have personal experience of domestic abuse. 

Please follow the link to find out more. 

Location: Home-based in the UK, with regular national and international travel

Contract: 2 years with the possibility of extension dependent on funding.

Reporting to: Chief Operating Officer

Salary: £65,000 to £70,000.

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every years’ service up to 30 days total), life assurance and access to an employee assistance programme.

WeProtect Global Alliance will not be responding to expressions of interest or applications sent by third parties (agencies, brokers or recruitment specialists).

We require a highly skilled and motivated individual who has strong ethical standards and demonstrable commitment to our values to help grow, oversee, retain and actively engage the WeProtect Global Alliance to collaborate, advocate and  members and collectively work together to deliver our vision of a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

The successful candidate will demonstrate considerable professional experience in a comparable role and a genuine passion for child protection. They will have a strong track record in developing, harnessing and deploying a diverse community of practice to develop real world solutions to make the digital world safer for children and young people across the globe.

Politically, commercially and financially astute, you will have a broad range of skills. You will be able to grow, activate and develop deep connections to nurture, harness and activate our alliance members to deliver our global mission and strategic objectives in a period where we are developing our new Strategy.

You will relish the opportunity to lead and support our member alliance, which currently comprises a broad range of high profile and influential representatives drawn from government, multi and bilateral agencies, global tech communities, NGO and advocacy groups, to focus on delivering real world solutions to often sensitive issues where competing views, political opinions and priorities can make seeking a resolution a challenge.

You will be comfortable supporting our Members Team and Alliance member community to ensure we remain relevant, responsive and impactful in an increasingly polarised political landscape as we enter the fourth industrial revolution. 

You will be able to focus on both the detail and the bigger picture in a complex landscape and be an inspirational and supportive team player who will live our values, shine confidently as a key member of the senior management team, be a role model to our brilliant secretariat workforce and an ambassador when engaging with members and external partners.

If leading, growing and getting the best out of a global community, combined with our mission of making the digital world free of harm for children and young people, motivate you to come to work and give your best every day, then this is the place for you and we cannot wait to welcome you!

About WeProtect Global Alliance 

The online world was not created with children in mind and can be unsafe for children and young people to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.

Our Alliance’s geographical reach is unprecedented: 103 governments are members along with 82 private sector companies, 126 civil society organisations and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on the WeProtect Global Alliance website.

WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is overseen by an influential Global Policy Board that the Head of Strategy will work collaboratively with to ensure the Alliance members remain impact and child centred.

Job description

Overall purpose of role

As the WeProtect Global Alliance Head of Members, you will grow and lead our capability and capacity to harness and grow our global alliance network to guide and drive the implementation of our Strategy and mission targets. This role requires an organised, driven, and people-oriented leader with deep and global connections in the child protection field. 

Your team will develop and deliver an elevated approach to managing a diverse community of members, supporting the Alliance maximise our impact on the global stage, support and advise the Management Board, Executive Team, Head of Strategy and Head of Development on the best ways to harness our Alliance community to respond to a rapidly evolving operational landscape and navigate key strategic decisions.

You will also work closely with the Head of Strategy and Head of Development to support the development of new ways of working to understand our collective impact and ensure our secretariat, members and broader organization actively remain relevant and focused on delivering our mission and strategic objectives. 

You will grow the capabilities and lead the WeProtect Global Alliance members work, with key accountability for the following outcomes:

· Work with the Executive Team, Management Board and Policy Board to develop, secure buy-in and implement a members strategy, operational and action plans to harness our diverse community to deliver the existing and forthcoming WeProtect Global Alliance Strategy and delivery targets.

· Collaborate with the Head of Strategy, the Head of Development and MEL lead to collectively build, maintain and oversee our theory of change and broader operational model to ensure we effectively harness and activate our member community to have real world impact on the lives of children and young people.

· Build the capability and capacity of the organisation to remain truly member led, build and manage the Members Team to pro-actively deliver a portfolio of work that will raise the profile of our mission and shift the needle on governmental, public and private sector agencies approaches to child protection and safety in the digital world. This includes overseeing and leading the Alliance’s Reference Groups and working collaboratively with the Executive Team and Head of Strategy to co-lead our work in international fora (most notably the WeProtect Global Summit).

· Build and maintain meaningful engagement with a broad range of members from across the public, private and third sector (including government agencies, advocacy communities, specialist tech and civil society organisations) across the globe to deliver the WeProtect Global Alliance strategic mission.

· Play an active role in building the operational resilience, financial sustainability and compliance capability and capacity of the Secretariat to provide a world class service to our members and Board to ensure WeProtect Global Alliance remains focused on creating a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

Key Responsibilities

1. To lead the Members team to strengthen the WeProtect Global Alliance member’s portfolios by developing, securing buy-in and implementing the organisations member strategy, operating, governance model, plans, success indicators and internal capabilities to harness the power of our members to achieve our mission and vision in line with our core values.

2. To be a thought leader, keep abreast of external trends and developments and changing circumstances to ensure the WeProtect Global Alliance Member Strategy remains relevant, targeted and focused on improving outcomes for children and young people in a rapidly changing legislative, operational and technology landscape.

3. To be accountable for member services, outreach, growth, governance and cross organisational projects and work streams.  This includes planning and organising relevant performance and delivery areas, being mindful of cross-cutting impacts and priorities.

4. To ensure the continuous development and effective delivery of the WeProtect Global Alliance Member’s Strategy in a fast paced, politically sensitive and rapidly changing external environment, including participating in and leading (where relevant) annual business planning, forecasting, setting, monitoring, reviewing and reporting on budgets and relevant donor requirements to support effective decision making throughout the year.

5. To provide exemplary leadership and line management to staff, including appraisals, supervision, team meetings, delegating, managing, engaging, developing and supporting staff to be the best they can be and achieve our strategic objectives in accordance with our vision and values.

6. Lead and develop effective working relationships with external partners, stakeholders, members and staff to maximise the collective impact of WeProtect Global Alliance (governmental, public, private, civil society and advocacy communities).

7. To take accountability for preparing papers, reports and presentations for internal and external meetings including senior management meetings, executive team, trustee, board and reference groups meetings. To attend, chair, and contribute to meetings, briefings, reviews, due diligence and auditing and compliance activities.

8. Represent the Executive Director and the Chief Operating Officer at internal and external events, share peer responsibility for problem solving challenges, creating a ‘one team’ approach to delivery and deputising were appropriate.

9. To be an ambassador, spokesperson and representative of WeProtect Global Alliance Secretariat at external events.

Expectations

As a member of the Senior Management Team (SMT) you will also have a pivotal role to play in supporting and improving the organisation’s effectiveness as we develop the WeProtect Global Alliance’s new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly complex and fast-moving technological landscape.

As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective.  We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

1. To attend and contribute to meetings, training and other events as required.

2. To actively participate in our supervision and appraisal process.

3. To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

4. To travel to meetings and fora which may require the need to work unsociable hours e.g. attending evening or weekend meetings.

5. To adhere to relevant legal and statutory requirements including Data Protection Act and the Health and Safety at Work Act.

To use WeProtect Global Alliance resources responsibly.

Person Specification

Essential criteria

Experience

1. Significant senior experience and demonstrable record leading and growing a diverse global membership and/or partnership alliance function and/or service to deliver an ambitious child centred mission on the global stage.

2. Outstanding leadership and team management experience, including experience coaching and line managing direct reports.

3. Demonstrable effective influencing and negotiation skills and political judgment with a proven track record building productive and impactful professional relationship and partnerships with a wide range of individuals and organisations.

4. Demonstrable experience leading change and transformation with demonstrable qualities as a change agent. 

5. Demonstrable senior management level experience in project management, financial, donor and budget management, monitoring, evaluation and lesson learning across the fields of strategy, research and policy.

6. Significant experience commissioning high quality, high value research and policy projects and able to demonstrate the use of insights in long term planning and impact frameworks.

Skills

1. Outstanding communication skills and ability to effectively engage and build meaningful relationships with internal and external staff and stakeholders at all levels.

2. Outstanding self-management skills to work independently, autonomously and as part of a team, using own initiative and being flexible and adaptable to deliver as ‘one team’.

3. Excellent IT, project management, financial management and donor engagement skills.

4. Demonstrable excellent planning and organisation skills to deliver work to agreed timescales and standards.

Knowledge

1. Knowledge and understanding of WeProtect Global Alliance mission, vision, values and ambition and how it applies to this post.

2. Knowledge and understanding of a child centred approach to participation, advocacy and EDI and how it applies to this post, with a focus on embedding effective policies and processes.

3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection.

Other

1. A willingness to travel and work unsocial hours (time in lieu can be claimed)

2. Commitment to your own continuing professional and personal development

3. To uphold high standards of work, standards and conduct in line with WeProtect Global Alliance values.

Diversity, inclusion and equity

We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups. 

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check. 

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are: 

· Empowerment – collaboration, innovation, challenge

· Accountability – responsibility, delivery, safeguarding

· Respect – honesty, feedback, inclusion

Recently our members voted to create a new u3a Council to act as a conduit between the national body and the over 1000 independent u3as throughout the UK. The new Council will be the vehicle by which members’ views and priorities will feed into and shape the overall work of the u3a national body. 

The Council Officer will support the implementation and running of the new u3a Council and play an integral role in embedding the Council into the existing structures of the Trust. They will work with the CEO and the Council Chair to ensure the Council has the support and resources it requires. The role will bring external ideas into the movement by identifying research, reports and speakers that might help inform its work. The officer will also prepare reports, agendas, minutes and be responsible for the general administration of the council and its working groups. 

The role would suit someone with an interest in community engagement and participation or policy and research in these areas. The right candidate will be able to work flexibly across a range of responsibilities and develop and implement ways of working as the Council develops, whilst having the ability to work with and manage a large group of volunteer's wide range of views and opinions.

Location:  Home-based with frequent travel to projects across Newcastle, Gateshead, Sunderland, Middlesbrough and Hartlepool

Contract:  Maternity cover contract, fixed-term to 17 April 2026 (or to the return of the substantive postholder, whichever is sooner)

Do you want to work with multiple award-winning charity, FoodCycle? If you love good food and great conversation, then this is the role for you!

We connect communities, reducing loneliness and food poverty – working with thousands of volunteers and surplus food to help everyone who needs us. By creating welcoming spaces for people from all walks of life to meet, eat and have conversations, we are supporting people’s health and mental wellbeing.

As Project Support Officer you will support our Regional Manager with volunteer recruitment, documentation, and giving our volunteers a fantastic experience. Each of our Community Meal Projects is run by Project Leaders (volunteer position). You will support Project Leaders in running our Community Meals, and will give extra support to our projects as and when required.

This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, recruiting new Project Leaders for the Region, or attending Projects. The right person for this role is customer service oriented with great communication skills, enjoys being organized, has a can-do attitude, and understands that they are a key component in supporting our fantastic Projects.

There will be frequent travel to our projects in the North East, and evening and weekend work will be needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.

How to apply:  Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.

Deadline for your application:  We will be shortlisting and interviewing for this post on an ongoing basis and the vacancy will close once we have found the successful candidate.  Please apply as soon as possible if interested, and no later than 11.59pm on Tuesday 6th May.

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member. 

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role

The Refugee Council’s services strategy is aimed at delivering high impact, sustainable services that are centred on the needs of people seeking asylum and refugees in the UK, and improving the system of support that they rely on for their safety and future lives in local communities. We seek to significantly improve early access to information, advice and support for people seeking asylum and refugees in crisis and those seeking to integrate into the UK.

In December 2023, with consultancy support, we designed an exciting youth service strategy with a delivery model centred around children’s needs and with the vision for change on how separated children and young people are treated in their asylum journey by creating holistic casework, high quality joined up relationships across the organisation, collaboration with local partners and supporters through learning and sharing best practice to transform their experience and bring systemic change.

The Age Dispute work sits within the Youth Casework team, and we seek to deepen the impact by supporting more children and young people now dispersed across England and who are wrongly age assessed of assumed as over 18 by the Home Office and/or by the local authorities. The age disputes casework adviser will bring expertise to provide specialist casework to challenge incorrect age assessments, use experience to deal and prioritise high risk cases, work with various stakeholders including legal representatives, statutory agencies, and collaborate with others in sector to develop, learn and share best practice resources in casework provision. The postholder will maintain an understanding of the changing practice in relation to age assessments in particular and the wider policy landscape, work with colleagues in the Youth Services and in consultation with the Youth Services Manager, liaise with other relevant Refugee Council teams, including advocacy, practice development, youth involvement, In-Form to use casework evidence to address inequities in policy and practice.

Based within the Youth Services of the Refugee Council, the Age Disputes Casework Adviser will be responsible for:

• Working with children and young people to understand their experiences and needs.
• Working closely with other Age Disputes Casework Advisers and the Youth Services Manager to identify and review high risk and complex cases that need prioritising and create effective internal case triage and allocation systems.
• Liaising with a wide range of stakeholders to ensure that the needs of young people with disputed age are recognised and met.
• Identifying age assessment policy and practice issues impacting on the lives of separated children for possible action via strategic litigation with legal representatives and advocacy colleagues.
• Maintaining expert casework knowledge and understanding of the environment and barriers that separated children seeking asylum face in with regards to the assessment of their age, and issues related to access to high quality information, advice and legal representation on immigration, asylum and welfare, and always learning and sharing the knowledge with others.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK -  apply on our website today.

Closing date: 2 May 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Governance Administrator

Contract: 12-month Fixed Term Contract

Salary: £25,600 per annum

Location: London-based, hybrid working (minimum 2 days a week in the office)

We are working with a well-respected membership body dedicated to supporting and inspiring surgeons across the UK. Their work spans education, policy, public engagement, and the professional development of future and current surgeons.

The Team:
The successful candidate will be joining a collaborative and high-performing team based in London. This Administrator role provides essential administrative and governance support within the Outreach Team, which plays a key role in engaging aspiring surgeons and supporting their journey from the very beginning.

Key Responsibilities:

• Provide high-level administrative support to the team, particularly around governance and committee management.
• Manage logistical arrangements for meetings, events, and conferences, including booking venues, travel, and accommodation.
• Minute-taking for board and committee meetings.
• Support the smooth running of governance processes within the southern region (London–Oxford and surrounding areas), while also contributing to national events and conferences.
• Work collaboratively with internal teams including Marketing and Events.
• Engage with external stakeholders in a professional and organised manner.

Ideal Candidate:

• Strong administrative experience, ideally with a background in committee or board support and governance processes.
• Minute-taking skills and the ability to manage multiple tasks and deadlines efficiently.
• Experience working in the public, membership, or non-profit sector. 
• A confident communicator with good stakeholder engagement skills.
• Comfortable working in a hybrid setting and contributing to a close-knit, supportive team.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.

Our client is an impactful charity based in Tower Hamlets, providing rapid crisis intervention, welfare rights advice and advocacy to people facing crisis in their lives.  At a time of growth for the organisation, they are now looking to recruit an experienced Generalist Caseworker to work as part of their dedicated Advice team, providing specialist advice on a range of issues, including housing, benefits, debt, employment and social services.

Reporting to the Advice Services Manager, as Generalist Caseworker you will conduct thorough assessments, empowering vulnerable clients by offering information, guidance and resources to enhance their understanding of their rights and options. You will provide assistance with benefit forms, applications and challenges, as well as support benefit casework by preparing appeals, and providing tribunal representation to clients. You will stay updated on relevant legislation, policies and best practice, and will deliver advice both face to face via the organisation's East London location, and also on an outreach basis.  You will work collaboratively both internally and externally to secure best outcomes for clients and will work closely with your wider team members to identify any challenges or areas of improvement.

To apply for this role, you will have significant experience of working in an advisory capacity with a range of vulnerable service users.  You will have demonstrable experience of delivering quality welfare benefits advice and/or carrying out casework and will have extensive experience of working in partnership with a range of agencies to achieve best outcomes for service users. You will also have previous experience of providing tribunal representation. Overall, you will be a dedicated advice professional, committed to providing high quality services for a range of vulnerable people.

To find out more, please submit a CV (Word format) via our website; cover letters are not required at this stage. Further information will be provided to candidates shortlisted by Prospectus. Please note we are reviewing CVs and interviews will be scheduled on an ongoing basis. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

Please note, this role will be based in the office 4 days a week / one day working from home.

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

Nightingale House offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.

The Role

Are you deeply driven to help others? Do you have the desire to do this in a creative and personal manner? Being an engagement lead may well be the job you have been looking for.

It is a human need to engage with the world and with each other in a meaningful way. But what does this engagement look like? There are as many answers to that question as there are people in the world. For those who are older and disabled it is a great challenge to maintain the relationships and activities that have supported them through life. As engagement leads at Hammerson House it is our challenge to help them do so and, taking a person centred approach, results in a wide and ever shifting variety of activities and individual interventions for our residents. We are a large and innovative organisation that is always trying to develop new ways to foster community and connect our residents with what matters to them.

We are specifically looking for a new member of the team to work with our residents living with dementia and while this does present particular challenges the rewards are also particularly high.

This is a job of tremendous variety and possibilities and requires individuals who have the energy, people skills and logistical know-how to bring the right ideas to fruition. Experience of working in care is not a necessity and we would welcome candidates with a diverse range of people-facing experiences and those with creative backgrounds. Experience of supporting people with dementia or other neurological conditions would be desirable.

Hours

Full Time – 37.5 hours per week

Salary

£30,000 per annum for the full time role

What is in it for you?

• A friendly, supportive, team working environment
• Subsidised staff canteens
• Training & development opportunities
• 25 days (plus bank holidays) annual leave, increasing over time
• Refer a friend bonus scheme (T&C Applied)
• Perkbox

Apply Now

If you meet the above requirements, we'd love to hear from you! It's also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

Values

Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please do not apply if you require sponsorship.

Diversity

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

This role comes at an exciting time in our work and will be impactful in delivering our mission and commitments to the movement. This is a full-time role which will focus on strengthening the delivery of key movement activities, developing a pipeline for paying partnerships with the sector, as well as supporting more thorough impact and learning across our work. We are open to exploring a job share or part-time role.

Key information:

• Full-time role (37.5 hrs). We are open to a part-time role (30 hrs)
• The Salary is £44,000 per annum (this is the full-time salary)
• Permanent contract
• Home-based / fully remote
• We welcome flexible working requests
• Deadline: Sunday 4th May at midnight

We are looking for someone who has:

• Experience in project management
• Experience of designing and delivering training
• Experience in building partnerships to achieve shared goals
• Initiative and can work independently

We recognise that each applicant will bring unique skills, knowledge and experiences, lending their own contribution to our collective work. We look forward to the role holder bringing their ideas and shaping the role. We’ve outlined the purpose and main responsibilities of the role in the link above; however, the day-to-day role may also involve other related duties and responsibilities which may arise from the nature and character of the post.