Outreach Coordinator Jobs

Overview of the Email Marketing Coordinator role and the team

The Email Marketing Coordinator plays a vital role in Barnabas Aid's digital outreach efforts by creating, managing, and optimising email campaigns that engage a global supporter base. This position requires close collaboration with multiple departments to ensure email communications are accurate, visually appealing, and contribute to a seamless user experience. The role also includes developing automated user journeys, growing subscriber lists, improving engagement, and regularly reporting campaign insights.

Our Mission

We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring. We support young people to thrive at two key transition points – from primary to secondary school, and from university to employment.

What We Do

Working with housing associations and other local partners, we run free tutoring programmes for primary school children and their families, providing access to vital educational support to those who need it most. We're proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West. We hire, train, and pay inspiring university students – most of whom also come from low-income households – as tutors, providing them with meaningful, paid work experience and wider support to boost their careers.

Each year, our work gives hundreds of young people, parents and carers the knowledge, skills and confidence they need to maximise education and employment opportunities. Now, we’re looking for an ambitious, highly organised and proactive person to join us as our new Programmes and Systems Coordinator!

Job Purpose

This is an exciting time to join our small and impactful team, as we embark on a new four-year strategy. In order to meet our ambitious growth goals while maintaining our signature bespoke and individual approach to parents, carers and tutors, we need to maximise our efficiency and automate as many of our systems and communications as possible. This role is critical to achieving our strategic objectives to reach more young people than ever before, sustain the quality and impact of our programmes as we grow, and strengthen TU’s operations, so all staff can thrive as we scale-up delivery of tuition hubs across existing and new areas.

The Programme and Systems Coordinator will be the first point of contact for our families, managing the operations and coordination of our tuition hubs across England, while supporting the development and maintenance of our digital systems that are critical to delivery, quality and impact.

The Programme and Systems Coordinator will ensure that core programmes run smoothly to maximise our stakeholders’ experience and build capacity within the wider Programmes team. This will involve working closely with Programme Officers and our Programme Coordinator in the setup and delivery of their programmes. You will be responsible for supporting pupil outreach and registration, managing parent communications, and ensuring effective monitoring and evaluation of our programmes through data gathering, organisation and analysis. In line with our goals to grow our reach from 700 to 1000 pupils per year, we need additional coordination capacity to maintain high quality delivery as we increase tuition hubs.

A core aspect of this role will be to support our SMT tech lead to deliver and embed vital systems transformation work over the next three years. This systems development is a business critical priority to underpin growth of our programmes, while maintaining strong relationships and engagement with families and tutors. As such, this role will be a tech advocate within TU, pushing the automation and continuous improvement of our key delivery systems both old and new, to increase efficiency and impact.

We are looking for a proactive and conscientious individual who is prepared to challenge themselves and their colleagues. You will need to be solutions-orientated, creative and comfortable communicating with people both internally and externally. If you are passionate about the development of young people and systems, and want to see your ideas and skills come to life and contribute to our growth strategy, then you will love it here!

Job Details 

Please see full details in the attached Job Description. 

Step into a transformative journey with Working Options.

We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference.

This year we aim to reach over 90,000 young people in-person and over 2.5 million online. 

As a Project Coordinator you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role, and hear from our Chief Executive about our charity's ambitions, via the applicant pack linked below.

Person specification

We are looking for someone who:

* Has a genuine interest in our work.
* Is fully committed to equality, diversity, and inclusion.
* Is self-motivated.
* Has excellent attention to detail.
* Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
* Has a flair for developing great relationships, particularly with schools and colleges.
* Is proactive and tenacious, able to seek out new opportunities and remain resilient.
* Is creative and likes coming up with new ideas.
* Is ambitious for themselves and for the charity.
* Has high computer literacy.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across the England today.

Review Coordinator – Help Make the World More Accessible!

Are you passionate about exploring new places and sharing your experiences? Do you want to help disabled people travel with confidence?

At Euan’s Guide, we are looking for a Review Coordinator to visit locations across the UK and review disabled access. Your insights will empower our community to find accessible places to go.

What You’ll Do

• Visit locations, venues and businesses focusing on transport hubs and surrounding facilities such as toilets, places to eat and drink and other everyday essentials.
• Share your experiences by writing engaging, informative reviews on Euan's Guide.
• Build relationships with local communities, charities, and businesses to improve accessibility.
• Represent Euan’s Guide at events and contribute to our outreach efforts.

About You

• A keen explorer who enjoys visiting new places and meeting new people.
• Experienced in reviewing, blogging, or writing.
• Passionate about accessibility and inclusion.
• Confident working independently and managing relationships with a variety of stakeholders.
• Personal lived experience of disability is highly valued.

Why Join Us?

• Meaningful impact – your work will help disabled people navigate the world with confidence.
• Flexible working – we understand the 9-5 does not work for everyone.
• Remote role – you can be based anywhere in the UK.

If you love travel, storytelling, and making a difference, apply now and be part of a movement that is shaping a more accessible world!

Please visit our website to find out more information including how to apply.

Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As North Wales Project Coordinator, based in Wales, you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you're self-motivated and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say:

"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role and hear from our Chief Executive about our charity's ambitions.

Person specification 

WE ARE LOOKING FOR SOMEONE WHO:

• Has a passion for our cause.
• Is fully committed to equality, diversity, and inclusion.
• Is self-motivated.
• Has excellent attention to detail.
• Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
• Has a flair for developing great relationships, particularly with schools and colleges.
• Is proactive and tenacious, able to seek out new opportunities and remain resilient.
• Is creative and likes coming up with new ideas.
• Is ambitious for themselves and for the charity.
• Has high computer literacy.

DESIRABLE:

• Experience within educational settings or working with young people in Wales.
• The ability to communicate in the medium of Welsh.

ESSENTIAL:

• Based in Wales, ideally North Wales. 

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.

Are you passionate about making sure people affected by spinal cord injury get the support they need to transform their lives? Are you committed to enabling people to raise their aspirations post spinal cord injury?

If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injury.

About the role:

When a person or their family member sustains a spinal cord injury it is a life-changing experience. It can feel isolating, and they may struggle to find others who truly understand what they’re going through.

Back Up’s Mentoring Service is here to help. We know that peer support can have a life-changing impact, but we also recognize that people seek support at different times in their journey.
 We are currently seeking a proactive and compassionate individual to join our team. In this role, you will be responsible for reaching out to individuals affected by spinal cord injury who have engaged with our services. Through structured telephone calls, you will introduce them to our Mentoring Service where applicable, and direct them to our other services, sources of information and support where appropriate.

Additionally, you will assist the team when required in matching individuals with suitable mentors and gathering feedback to measure impact.

As a Mentoring Referrals Coordinator, you will be motivated to meet goals related to high-quality referrals and matches. You will also be comfortable managing data efficiently and ensuring GDPR compliance.

This is an exciting opportunity to be part of a passionate and dedicated team, making a tangible difference in the lives of individuals affected by spinal cord injury.

Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midnight on 16th March 2025 with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two-sided A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from w/c 17th March 2025.  If you cannot make any of those dates, please indicate this when you apply. 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview.

Note: if the vacancy receives a high-volume number of applicants that far exceeds the number of those expected, we will make a decision about the overall number of interviews offered. Of these, a proportionate number of interviews will be offered to disabled applicants that meet the minimum criteria, in the same way that applications from non-disabled people that meet the general criteria will also be limited.

Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

Scope of role

The Project Coordinator is responsible for providing comprehensive support for the joint pilot between Ministry of Justice (MOJ), Money and Pensions Service (MaPS) and Debt Free Advice (DFA) . This role involves managing deployment schedules, coordinating communications, and organising workshops. Additionally, the Project Coordinator will support the operations team with any applicable administrative tasks, including raising purchase orders and invoices on the finance system, and assist with project management activities. The role also includes coordinating logistics and deliveries across the Debt Free Advice supply chain. Reporting to the Sr. Operations Manager, this position ensures smooth operations within the project, allowing senior leaders to focus on the growth and success of this project.

Key Responsibilities

Project Support

• Organise, plan, and take minutes at project meetings, including assisting of handling logistics like booking rooms, arranging refreshments, and notifying attendees.
• Follow up on action items and ensure the implementation of decisions made during meetings.
• Prepare and distribute reports and other documentation to keep the project team informed and engaged.

Administrative Support for Finance

• Raise purchase orders and invoices on the finance system, ensuring accuracy and compliance with organisational procedures.
• Assist with financial administrative tasks as needed.

Logistics Coordination

• Coordinate logistics and deliveries across the Debt Free Advice supply chain to ensure timely and efficient service delivery.
• Manage logistics for workshops, project meetings and mobilisation of project.

Communication Facilitation

• Serve as a point of contact for the project.
• Manage the distribution of information to staff and stakeholders to ensure consistent and clear communication.

Event Coordination

• Assist in planning on-site workshops, meetings or other necessary events for the success of the project.
• Handle all related arrangements such as guest lists, venue, catering, and technology needs.

Professional Development

• Identify opportunities for personal development and stay updated with industry trends and best practices.
• Participate in training and development activities to enhance skills and knowledge.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Organisation Overview:  

Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours, often with limited or no support, to live the best lives they can.

Carers Centre Tower Hamlets (CCTH) is a small, committed organisation dedicated to supporting unpaid carers through a variety of specialist services, from social and therapeutic activities to emotional, mentoring, advocacy, and signposting support. We aim to enrich and empower unpaid carers’ lives, providing them with the support they so selflessly give to others. We are now recruiting to our team someone who will lead on our work to support Carers as part of the Barnsley Street Mental Health Project. 

Project Overview:  

The Barnsley Street Project is a Community Mental Health Pilot aimed at delivering continuous, person-centred mental health care to underserved populations in PCN1 (Bethnal Green). This initiative is a collaborative effort between East London Foundation Trust (ELFT), Tower Hamlets Mental Health Alliance (THMHA), and the Look Ahead Housing Association. Driven by the voice of lived experience, the project is designed to address the systemic gaps in mental health services, particularly for marginalised communities.  

Purpose of the role:  

To identify and coordinate an effective support service for unpaid carers who support residents who access the Barnsley Street Project, with the aim of supporting carers to have their needs met as well as develop a healthy and sustainable caring role.    

To facilitate access for unpaid carers in the Barnsley Street Project to appropriate support services, both statutory and voluntary. To provide comprehensive support and information to families and carers. To raise awareness of carers’ needs with professionals in the project environment and contribute to carer friendly policies.   

The post will involve the direct provision of services, referral to and between services, collaborative work with other local agencies and outreach work. The post-holder will provide advocacy, referral, and ongoing practical and emotional support to unpaid carers through individual and group work.    

Responsibilities: 

• Identification and Support: Proactively identify carers of residents who utilise the Barnsley Street Project, and provide them with tailored support, ensuring their well-being is prioritised. 

• Information and Guidance: Offer information about available resources, support services, and community networks to assist carers effectively. 

• Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and any discharge process. 

• Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times. 

• Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role. 

• Advocacy: Advocate for carers' needs and rights within the setting, ensuring their voices are heard and respected. 

Requirements: 

• Previous experience in an advice or support role within a mental health or healthcare environment is preferred. 

• Empathetic and compassionate nature, with a genuine commitment to supporting carers during challenging times. 

• Excellent communication and interpersonal skills to engage effectively with carers, hospital staff, and external partners. 

• Ability to work independently and as part of a multidisciplinary team, managing priorities efficiently. 

• Proficient in using technology, including email and Microsoft Office suite. 

Benefits: 

• Competitive salary based on experience. 

• 25 days (pro rata) of annual leave, plus public holidays. 

• Pension scheme. 

• Continuous professional development opportunities. 

• Rewarding work environment making a real difference in carers' lives. 

If you are passionate about supporting carers in a hospital setting and possess the skills and empathy required for this role, we would love to hear from you

Note: We are an equal opportunity employer and welcome applications from all individuals regardless of age, gender, race, sexual orientation, or disability. 

Sutton Community Works (SCW) is a Christian charity in South London. Our vision is for our faith in action projects to contribute to a safe and flourishing community in Sutton.

Our work focuses on areas including food poverty, young people, rough sleepers and homelessness. In all our work, our ethos is to love God and others in all we do and say, ensuring people feel seen, heard, understood, and helped.

The Community Food Shop enables Sutton residents who are living with food insecurity to have weekly access to healthy and helpful food, with around 110 households visiting each week.

People visiting the shop come from a vast variety of backgrounds but all have faced difficult life experiences. Beyond food, we also want people to access support to improve their situation, so we pay Citizens Advice to come to the shop every week and provide advice on topics such as housing, debt and benefits.

And as a Christian project we underpin everything with prayer and actively offer prayer to our customers too. The community is real at the Food Shop, and the genuine care and compassion that our 40+ volunteers offer keeps people coming back and building trusting relationships with us.

As one customer said: "Thank you to all the volunteers for their love and support. Being able to feed my family with help from the Food Shop has changed my life."

As the Community Food Shop Stock Coordinator, you can use your hardworking and organised nature to help feed people in need in Sutton. You will:

• Manage stock at the shop safely and effectively, supported by the Food Shop Manager and leading a team of Restocking Volunteers (70%)
• Buy or collect donations of additional food as required (10%)
• Maintain excellent food hygiene standards (10%)
• Ensure everything is prepared for the Food Shop sessions to run smoothly (5%)
• Lead sessions in the shop, serving and praying with customers and leading volunteers (5%)
• Keep Christ central to activities in the Food Shop project (always)

Salary: £27,000 per annum pro rata (plus 5% pension commencing from successful completion of probation period).

Hours: 21.5 per week

Working Pattern as below (with occasional working outside of these times)

Monday 9:30am – 12:00pm*

*On alternate weeks, these 2.5 hours are worked on a Thursday or Friday morning.

Tuesday None

Wednesday   9:00am – 5:30pm

Thursday 12:00pm – 5:30pm

Friday 12:00pm – 5:30pm

Annual Leave: 28 days per annum pro rata, including bank holidays

Location: Based at the Community Food Shop in the St Nicholas Centre in Sutton (SM1 1AY), with occasional travel to the office (Highfield Hall, 320 Carshalton Road, SM5 3QB) and other local places to collect food.

Occupational Requirements: This role involves offering and participating in Christian prayer with members of the public and volunteers, leading devotions and group prayer, and providing pastoral care and supervision to volunteers. It is therefore an occupational requirement for the post-holder to be a practicing Christian.

This role also involves buying/transporting food multiple days per week, therefore it is a requirement that the post-holder is a driver with access to a safe vehicle they are insured to drive for work purposes.

We are looking for someone who:

• Shares the Vision, Values and Ethos of Sutton Community Works
• Cares deeply for those in need and wants to put their Christian faith into action to serve them through addressing food insecurity
• Is hardworking and will enjoy a busy role based in the community
• Has experience with volunteers and supervising/leading or coaching others
• Is comfortable lifting heavy loads and spending a lot of time on their feet
• Is comfortable using electronic systems and devices
• Is highly organised, flexible and adaptable
• Has excellent attention to detail
• Has excellent communication and interpersonal skills
• Is knowledgeable about food

Please note aforementioned occupational requirements.

Closing date: 30th March 2025

For fuller job description and tasks involved, please download the document 'Community Food Shop Stock Coordinator - March 2025'.

In your covering letter, please explain why you think you could be the person we are looking for, based on the information provided.

Not quite the right role for you? We are recruiting other roles in this project too - see our Organisation Profile for all current vacancies.

Please note that we are unable to sponsor visas for this position.

Haringey Migrant Support Centre (HMSC) is a community-based organisation, with over a decade of experience supporting migrants in Haringey and across Greater London. We provide free and professional advice, advocacy, referrals and signposting on issues relating to immigration, housing and welfare to over 500 people a year. Our in-depth casework model supports individuals to regularise their immigration status and deal with other interconnecting problems including housing, homelessness, destitution, welfare and health issues.

Alongside our advice work, HMSC organises a regular community space, which offers activities, information workshops, food and a chance to connect with others in a warm place. HMSC is part of a wider movement for change in the housing and immigration systems and we undertake policy and partnerships work contributing to this. 

About the Role

HMSC is launching a new project to support asylum seekers in Haringey. We will be working closely with the council’s Resettlement Team to improve asylum seekers’ access to the information and advice that they need to move forward with their asylum case, access suitable accommodation and receive appropriate support.

Alongside this we will also work closely with the resettlement team to equip key council staff with knowledge and information on the asylum process and related support through second-tier advice and training to ensure the council can holistically support asylum seekers in the borough through its own systems.

HMSC is seeking a Project & Casework Coordinator to launch and deliver this project, working alongside colleagues in the Resettlement Team. You will work across HMSC’s office, Resettlement Team locations (including Welcome hubs and hotels) and in the community. You will be instrumental in strengthening practice in the way asylum seekers are supported in the borough, while working closely with asylum seekers on their cases, providing second-tier advice and delivering training and information sessions.

Who we are looking for

The role would suit someone with excellent organisational and communication skills, a demonstrably strong interest in access to justice for migrants, and with a desire to build a career in the asylum advice / casework sector. The ideal candidate will feel enthused by the challenge of being part of establishing a new project, working collaboratively in a committed and friendly team.

You should be experienced in working closely with migrants. As this is a new project, the postholder will play a key role in the structuring, planning, initial delivery and review of the project against objectives and will hold and maintain the relationship with the project partner. A background in project management and/or partnership working would therefore be beneficial. 

If you do not have IAA (formerly OISC) Level 1 Asylum and Protection, you must be willing to obtain this (with support) immediately upon commencing work. You must also work towards IAA Level 2 (with support) within 12 months.

Working for HMSC

HMSC places a high value on staff wellbeing, including offering clinical supervision to frontline staff and supportive line management arrangements which encourage staff to maintain a healthy work life balance. Staff terms and conditions include a supportive probationary period, contractual sick pay scheme, Pension scheme, and generous leave of absence allowances. Please contact us for any more specific details on terms and conditions that you would like to know in advance of applying.

This is an exciting new opportunity working with our experienced team.

We are seeking to recruit an enthusiastic and flexible, part time Outreach & Engagement Co-ordinator for 18 hours per week over three days.

You will be required to work alongside children, young people and families with a focus on parenting, family life, early learning, to build confidence and breakdown isolation. To promote Home Start Birmingham North & Inner City within the local communities, building networks with local referrers.

If you think you would be suited to this rewarding post vital to effectively delivering support services to families with children under 5, we would love to hear from you.

Applicants must have :-

• A relevant NVQ Level 3 or equivalent qualification in early learning / development
• Excellent communication skills, be self motivated and able to manage your own workload
• An open-minded, non judgemental approach
• Have a valid driving licence and use of car.

Home Start Birmingham North & Inner City are committed to equality diversity and inclusion and to safeguarding and promoting the welfare of children and adults. 

The role is subject to an enhanced DBS check through the Disclosure and Barring service.

Full induction will be provided to the successful candidate.

Please note CV's will not be accepted.

Interim Membership Coordinator  

3-month contract

c. £146.25 + daily holiday pay via PAYE

London Hybrid/ 1-2 days in office

The Talent Set is delighted to partner with an esteemed Health Membership organisation as they recruit for a 3-month interim Membership Coordinator. Reporting to the Head of Marketing and Communications, you will be responsible for data entry, processing membership information, and handling administrative tasks related to communications. You will also assist with membership renewals, outreach projects, and ensuring database accuracy while providing excellent service to members.

Key Responsibilities:

• Accurately input and maintain membership data within internal systems.
• Manage membership renewals, ensuring timely processing and clear communication with members.
• Support mini projects, including contacting leads and promoting membership benefits.
• Organise and assist with administrative tasks related to marketing and communications.

Person Specification:

• Highly organised with strong attention to detail and accuracy.
• Quick learner with a proactive and positive attitude.
• Strong communication skills, both written and verbal.
• Experience in membership services, charities, health or customer-focused environments preferred.

The deadline for applications is Sunday 16th March 2025.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Gladrags are seeking a proactive, organised, person-centred individual to play a key role in growing our vibrant costume service.

Collaborating closely with the Director, you will have responsibility to: 

• oversee the day-to-day operations of the costume store and related community activities

• deliver a welcoming, differentiated, efficient customer experience

• supervise an alternating volunteer team of 8-10 people daily 

This public-facing, team-oriented role suits someone who thrives in a busy, creative environment and enjoys working with a variety of people. You’ll be solution-focused, adaptable, and capable of managing daily operations while maintaining a positive, inclusive atmosphere. You will have experience in coordinating a team, customer service and overseeing projects. You will have the opportunity to explore professional development in this role, bring fresh ideas to Gladrags and contribute to various initiatives that align with your expertise and interests, which may include: 

• Advancing our sustainability initiatives 

• Contributing to human resources efforts 

• Coordinating outreach activities 

• Curating vintage pop-ups and supporting online sales 

About us 

Gladrags is a Brighton-based charity offering sustainable costume resources and expertise for projects rooted in community, education, wellbeing, and the Arts. We provide subsidised costume hire, and outreach activities that further support the community. We’re proud to resource a wide customer base, from grassroots arts groups and local schools to professional theatre and film companies and are committed to creating an inclusive environment.  

Key Responsibilities

• Work with the Director to guide a volunteer team to run the costume store, balancing daily duties, volunteer interests, and efficient service.

• Oversee excellent customer service, including costume guidance, managing the hire process and providing a welcoming, differentiated experience.  

• Handle bookings, customer communications, and front-of-house administration. 

• Develop systems and documents to enhance customer service and operations. 

• Support the Volunteer Coordinator with onboarding, training, and development of volunteers. 

• Work with the Director to progress the organisation’s sustainability goals and activities. 

• Assist with community outreach activities, including children’s dress-up and reminiscence events.

• Collaborate with other members of a small management team on strategic planning and policy development.

• Represent Gladrags externally and build key relationships with customers and stakeholders.

​Please view the jobs page on our website for further details.

Experience/Knowledge of working with diverse communities and an understanding of the challenges faced by underrepresented groups is highly valued in this role.

Dad Matters is a PAIR (Parent and infant relationship) project specifically for Dads during the peri-natal period (conception to a child’s 2nd birthday). Primarily the project aims to raise awareness amongst dads, the wider community, and other professionals of the importance of:

• Fully involving and valuing fathers in the pregnancy and early parenthood journey
• Supporting healthy mental well-being of fathers
• Encouraging fathers to be attuned and responsive to their unborn and young baby’s needs, thus fostering healthy and positive attachment.

Weekly hours can be worked flexibly to support home/work life balance. Hours can be worked both in the office and at home, whilst meeting the need of the service. This role will require travel across all Manchester communities. It is desirable that applicants have use of their own car, for which expenses are paid. A DBS (Enhanced Level) will be required.