Outreach Coordinator Jobs

About the role

The Network Rail Outreach team, will be providing vital outreach support to individuals who are currently rough sleeping in a number of key stations across Westminster. The team will work alongside the Street outreach team with the objective of supporting those rough sleeping to find a suitable and sustainable route away from the street.

You will be leading the team that offers street-based or duty assessments to those who are rough sleeping, with the objective of finding accommodation and engaging individuals with relevant services linked to all areas of health, immigration support needs, substance or alcohol misuse, access to benefits or employment and relevant statutory services. 

In this role you will:

• Work closely with partner agencies to engage with individuals sleeping rough in the stations. You will work to assess their needs and aspirations and support them on their journey away from rough sleeping.
• As well as rapid interventions, you will lead a small team to engage and support clients on their journey
• Work a shift pattern to include lates and earlies as well as mid shifts with some weekend work required.

About you

• You will be engaging, flexible and inspirational in your approach
• Ideally you will have experience of outreach services but we also welcome applications from those who have other management experience
• We are looking for an inspirational, committed person who is passionate about supporting people away from rough sleeping.
• You will be confident and self-motivated with the ability to work in the community
• You will either have experience of leading and managing a team or are a high performing outreach worker with management ambitions

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

Closing date: 10am on 16th January 2025

Interview and assessments on: 23rd – 25th January 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Location: Home working with travel to support events being held in the areas that you are covering. Initially this post will provide maternity cover in the areas of Gloucestershire, Worcestershire, Herefordshire and Avon and Somerset. Following further expansion of our services in July 2025, the post-holder will cover the areas of Wiltshire, Hampshire and Dorset. Occasional travel to 2wish Head Office in South Wales.

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish :

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

In January 2024 we launched phase one, of a ten-phase expansion strategy, into the bordering counties of England and Wales, namely; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Avon and Somerset. In July 2025, we plan to launch phase two of the expansion and will continue to roll out our service across the whole of England in the coming years.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Based in Wales and more recently, in the bordering counties with England, our charity provides immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

As we continue to expand our services across England, the successful candidate will play a vital role in the development of the expansion into England and will join a new team delivering a high-quality service in the second of ten phases across England, known as Phase 2. In July 2025, phase 2 will commence and include Wiltshire, Hampshire and Dorset, which are the areas this role will be responsible for.

The ideal applicant will reside in Wiltshire or Dorset as, prior to the launch of Phase 2, a period of maternity cover will be required for Phase 1, which includes Avon and Somerset, Gloucestershire, Herefordshire and Worcestershire. We are recruiting for this role to commence as soon as possible.

Main duties:

Service:

• To coordinate support services including counselling, complementary therapy and play therapy for bereaved individuals
• To receive and contact historic and/or professional referrals directly from professional agencies, bereaved individuals, or the immediate support team
• To contact all individuals within 48 hours of receiving a support service referral
• To liaise with counsellors, complementary therapists and play therapists to arrange and coordinate support 1.5: To recruit new counsellors and therapists within your geographical boundaries and surrounding areas and build a community of therapists to engage with 2wish
• To deliver awareness training to secondary referral partners in healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we deliver, how to refer into the charity and bereavement awareness
• To set up, coordinate and attend regular coffee mornings for bereaved individuals
• To set up, coordinate and attend regular coffee mornings for professionals and stakeholders
• To plan, organise and attend bi-monthly family and sibling events
• Attend any other relevant forums
• To contribute to and monitor the Counsellors and Therapists Facebook page and any other 2wish social media platforms as required
• To work consistently to raise awareness of 2wish in the community and with key partners across the regions you work within
• To support in the planning of and attend the annual 2wish Conference
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies that can provide support as required

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary: Starting salary of £24,000 per annum, with the opportunity for an increase through the annual appraisal structure.

Contract type: Permanent - initially providing maternity cover for England Phase I and then covering England Phase II

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: This post is predominantly home based, with regular travel across the areas you will be covering and occasional travel to our Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme,' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into the company contributory pension scheme

Closing date: Friday 10th January 2025. Interviews will take place during the week commencing Monday 13th January 2025.

The Hepatitis C Trust is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.  

We are looking for a passionate and skilled Peer Coordinator who has excellent communication and organisational skills to join the Team. Creativity and innovation welcome!

Do you have experience of working with marginalised people in the community in particular, supporting people from addiction into treatment and health care? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? 

You will work closely with the University College London Hospital Find & Treat team supporting all aspects of the service, including, testing, publicity, awareness and driving the outreach van. Driving licence essential.

We are looking for a Communications Coordinator who will maintain and develop the charity’s traditional, social and digital media presence in order to support charity campaigns and profile. This role is crucial in helping the charity to increase its membership base, grow involvement in projects, deliver campaign messages, promote & deliver events, attract funding, and to inform members/supporters of charity activities, news, and successes. 

The post calls for a positive, creative individual with a ‘can do’ attitude.  We need an accomplished communicator who is a talented writer with the ability to produce and design succinct, intelligent, and accessible copy. We welcome applications from candidates with a background in communications in the charity sector or those who possess transferable skills.

Come and be part of our culture of inclusion. Our focus on health & wellbeing and flexible working models, supports everyone, regardless of background, to feel valued and to be at their best.

The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities. This is core to who we are and what we are about.

My Life My Choice (MLMC) is a multi-award-winning self-advocacy charity uniquely run by and for people with learning disabilities, founded in 1998.  The charity delivers a diverse range of innovative user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. 

MLMC offers an enhanced pension contribution, a Healthcare Plan (claim up to £1,650 pa towards dental, optician, health consultations and therapy costs), Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, business mileage rate of 20p (bicycle) and 45p (car) per mile and working from home when appropriate. Free, dedicated staff parking is also available.

Job description: Download from our website

Salary: £30,559 - £32,654 pa, plus 8% pension contribution

Closing Date: Wednesday 15th January 2025

Interview Date:  In person on Thursday 23rd January 2025

Start Date: Monday 3rd March 2025 (but negotiable)

To Apply: Please send CV (max of two sides of A4) and a covering letter (max of two sides of A4) matching skills/experience to the Job Description and Person Specification. 

Events and Marketing Coordinator

Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.

As part of this work, our Engagement and Insights engages a wide range of people in the Trust’s vision for Gloucestershire, and our Events and Marketing Coordinator is integral to this.

We are looking for an Events and Marketing Coordinator to carry specific responsibility for managing the logistics and coordination of a diverse range of external events for the Trust, as well as producing marketing materials, both print and digital, for external audiences – all to engage a wide range of individuals and organisations in the work of the Trust.

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:

· are from Black, Asian and minoritised backgrounds.

· have lived experience of disability and/or mental health challenges.

Contract terms:

· This role is 12 months fixed term, and we welcome applications from people looking for part time hours (22.5hrs per week).

· We offer a flexible start between 8am and 9.30am Monday to Friday.

· Salary £20,466 p/a pro rata

· 22 days holiday inc. bank holidays

· This position is based in our office in central Cheltenham with occasional opportunities for home working.

Summary of key duties:

Events management for Barnwood Trust hosted external events

· Collaborate on cross-team projects to plan and deliver high-quality events of varying scales, maintaining high standards of accessibility and inclusion for all events.

· Provide logistics planning, delivery and event management support for external events and activities for Barnwood’s change programmes.

· Lead on the logistics planning, delivery and event management for the Trust’s Annual Public Meeting – Together with Barnwood.

· Collaborate with Barnwood Circle members and other external stakeholders to shape and deliver events suitable for the intended audiences, as required.

· Manage the events and marketing functions of the Trust’s CRM data management system (Bitrix) keeping in line with GDPR requirements.

Marketing and communication to a wide range of external audiences

· Work with the Marketing Manager to enable Barnwood Trust to engage with diverse audiences effectively and creatively, utilising a range of channels.

· Produce and disseminate marketing materials, both print and digital, working collaboratively across the Trust.

· Support the delivery of the Trust’s websites and social media presence, including effective content management, scheduling and platform maintenance, in collaboration with the Digital Marketing Coordinator.

· Evaluate and improve the effectiveness of the Trust’s reach across digital and printed marketing channels, utilising monitoring data.

· Maintain high standards of accessibility and inclusion for content on all marketing and communications channels.

· Project manage outsourced projects, such as film production, in collaboration with the Marketing and Communications Manager.

Essential Knowledge and experience:

· Proven experience of planning and event managing in-person and online events of varying scales to a wide range of audiences

· An understanding of a range of marketing channels, including print media, digital media, social media platforms, and face to face engagement

· Proven experience of successfully delivering marketing projects while working collaboratively within a team environment

· Proven experience of using a Content Management System (CMS, e.g., WordPress), a Customer Relationship Management System (CRM, e.g., Bitrix) and social media scheduler (e.g., Zoho)

For full details please see our application pack.

Summary of skills

· Highly organised with project co-ordination skills.

· Excellent communication and organisational skills, including high level written communication skills.

· Self-awareness, enabling excellent working relationships with a wide range of people using tact, diplomacy and sensitivity.

· Ability to apply appropriate communication channels and methods, including digital and print media.

· Strong IT skills (proficient in MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom, as minimum).

Benefits:

· 36 days annual leave including bank holidays. (FTE)

· Life Assurance (3 x Salary)

· Work within an organisation that is committed to improving equality and diversity.

· Competitive salaries and fantastic pension contribution rates.

· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.

· Friendly and collaborative working culture; everyone’s voice is heard.

· We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.

· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.

· Assistance dogs are welcome.

Guidance On Applications:

Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.

You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.

Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.

We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.

Deadline for applications: 12.00 noon on Wednesday 8th January 2025

First interviews: Monday 13th & Tuesday 14th January 2025

Second stage interviews: Monday 20th & Tuesday 21st January 2025

We would like the successful candidate to start as soon as possible.

Richmond Borough Mind | Journey Recovery Hub

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you!

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.
 

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

 •  Lead and coordinate the daily operations of two Crisis Café sites.

 •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

 •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

 •  Build strong partnerships with local services, promoting the Café and its impact.

 •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation, and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

 •  Proven ability to support individuals in crisis, helping them develop self-management strategies.

 •  Experience managing small teams and volunteers.

 •  Strong understanding of mental health services and the recovery approach.

 •  Excellent communication and administrative skills.

Desirable Skills:

 •  Mental Health First Aid or Suicide Prevention training.

 •  Knowledge of national suicide prevention strategies.

What We Offer

 •  A supportive and collaborative work environment.

 •  Opportunities for professional development, including training and supervision.

 •  The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

Key Details

 •  Salary: £31,000 – £33,000 per annum (FTE, dependent on experience). Pro-rata £23,914.29 – £25,457.14 for 27 hours/week.

 •  Hours: 27 hours/week on a rolling 2-week rota. Shifts include evenings and weekends.

 •  Locations:

 •  32 Hampton Road, Twickenham, TW2 5QB

 •  Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

 •  Contract: Permanent, subject to funding.

Apply Now

If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

We are actively interviewing for this role. 

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

At Roald Dahl’s Marvellous Children’s Charity, we’re looking for a dedicated and enthusiastic Online Youth and Family Engagement Coordinator to join our team and help us deliver life-changing support to families navigating complex, lifelong conditions.

About Us

We are a small charity with a big mission: to provide specialist nurses and support services for seriously ill children and their families. From online workshops to emotional support, we ensure every family gets the help they need—completely free of charge.

The Role

In this exciting role, you’ll have the opportunity to:

• Develop and deliver bespoke online programmes for young people and their families.
• Build and maintain meaningful relationships with beneficiaries.
• Safeguard the welfare of children and young people, ensuring all interactions align with best practices and relevant legislation.
• Support the collection of impactful outcomes data to help improve our services and share our success stories.
• Collaborate with the Fundraising Team by providing insights and stories that enhance funding applications.

This is a varied role that requires empathy, adaptability, and excellent organisational skills. If you’re looking to work in a supportive team environment while directly improving lives, this is the job for you!

What We’re Looking For

Skills and Knowledge

• A youth or family work qualification (or equivalent experience).
• Proven ability to engage with children, young people, and families in a sensitive and effective manner.
• Strong IT skills, particularly with video conferencing tools.
• Experience in delivering online workshops or training sessions.

Personal Qualities

• Empathetic, enthusiastic, and self-motivated.
• Excellent time management and teamwork skills.
• Flexibility to adapt to the evolving needs of the role.

What We Offer

• Flexible hybrid working arrangements.
• 25 days of annual leave (pro rata) plus bank holidays.
• A collaborative, inclusive work environment where your contributions make a real impact.

Additional Information

• The role involves some evening and weekend work to accommodate workshops and events.
• Occasional travel within the UK may be required.
• Successful candidates will undergo an enhanced DBS check.

Closing Date: 30th January 2025

Roald Dahl’s Marvellous Children’s Charity is committed to equality and inclusivity. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure you can perform at your best.

Job Title: Outreach Manager

Location: Rhodes House, Central Oxford (hybrid working)

Contract: Permanent

Hours: Full-time

Salary: £45k - £52k per annum

Reports to: Head of Selection and Outreach

We have a fantastic opportunity for an Outreach Manager to join the Rhodes Trust, Oxford. This role is a leadership role within the Selection and Outreach function of the Rhodes Trust, reporting to the Head of Selection and Outreach.

We are looking for the successful candidate to start with us as in early 2025.

About the Rhodes Trust

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges. In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, Schmidt Science Fellows, and our most recent initiative called RISE.

The role

The Outreach Manager will play a crucial role in devising and implementing a holistic outreach strategy, with a focus on designing and rolling out a self-sustaining outreach framework across all 25 of the Rhodes constituencies, supported by the central Outreach team at Rhodes House (comprising the Outreach Manager and the Outreach Coordinator, who reports to the Outreach Manager).

The role will be responsible for;

· Play a leading role in the development and delivery of the outreach strategy for the Rhodes Trust, supporting the 25 Rhodes constituencies as required to develop and implement tailored key outreach objectives based on the individual needs of each constituency.

· With the Outreach Coordinator, centrally manage and coordinate the Trust’s Outreach Ambassadors Programme, including the recruitment of Ambassadors (who are normally Scholars-in-Residence or recent Scholar alumni) and developing key resources, guidance and induction processes. 

• Manage the Trust’s outreach work and team: work with the Outreach Coordinator and Data Analyst to determine the priorities and oversee delivery of the relevant areas of data gathering and analysis, data visualisation and research.

· Support and steward the network of volunteers who are working on our behalf: training and mentoring outreach Ambassadors; supporting National and Deputy Secretaries and their administrative staff.

Essential skills, experience and qualifications:

· Demonstrable experience of devising and implementing an outreach strategy.

· Experience of generating and implementing innovative outreach initiatives.

· Proven leadership experience: demonstrated skill at collaborative leadership and team management.

Desirable skills and experience:

· Experience of working for a higher education institution, scholarship programme or charitable trust or similar (especially on a global scale) would be highly desirable

The successful applicant for this role must be able to demonstrate the following skills:

· Highly developed strategic thinking and planning skills; able to translate a vision into action and measurable outcomes.

• Proactive and independent self-starter; takes initiative with the ability to plan and prioritise multiple objectives/projects/tasks and deliver on time and on budget.
• Excellent problem-solving skills and sound situational judgement.

Please see the job description for more information

Benefits of working here

We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.

· 30 days annual leave (pro rata) plus 8 bank holidays

· Competitive pension scheme

· Generous family leave schemes

· Private health insurance

· Employee Assistance Programme

· Personal development opportunities

· Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.

· Cycle to work scheme

· Electric car scheme

If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 17 January 2025.

If you have any issues with submitting your application, please email the Recruitment team.

The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.

Do you have a proven track record of successfully managing projects and building strong relationships? Are you an experienced Coordinator with a drive for community engagement? If so, this could be the perfect opportunity for you!

The Westway Trust is a unique charity that stewards the resources of 23 acres of space under the Westway A40. We are seeking a Community Production Coordinator to join our growing team.

In this role you'll play a vital role in delivering projects that support our mission of enhancing the lives of people in the North Kensington community. You'll work closely with our team to coordinate projects, build partnerships, and measure our impact.

If you’re excited about this opportunity to make a difference in the community, we’d love to hear from you!

Key responsibilities of the role include but are not limited to:

• To coordinate the delivery of Projects, starting first with the Money Club project. Plus other small project initiatives including providing administrative support to the Community Engagement team.
• To coordinate with partner organisations the delivery of activities, workshops and events for the Project(s).
• To support with collecting data, case studies and testimonials to measure the Project(s) impact and assess gaps in the project for development. 
• To coordinate volunteers and other forms of support that come through from partner organisations that may be required for the Project(s).
• To support with ongoing outreach and communications efforts regarding the Project(s) and any other organisational projects and campaigns.
• Assist with community events as required (occasional evening and weekend work will be required).
• Perform basic financial activities.

Experience, knowledge and skills:

• Minium of 4 years work experience including experience of coordinating projects.
• A track record of working collaboratively with partners and stakeholders.
• Experience of community engagement and an ability to work on your own initiative.
• Ability to oversee and manage project contributors including staff, partners and volunteers.
• Good written and verbal communication skills.
• The ability to be flexible and adaptable in response to developing priorities.
• Interpersonal skills for both workplace and external representation contexts, operating with enthusiasm, flexibility, energy and commitment.
• Connection to or significant understanding of the local area and its social and cultural heritage would be highly desirable.
• Community work experience is desirable.

Qualifications

• Qualifications: A Level or equivalent.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 5 January 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early.  An early application is strongly recommended. 

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis Cafe Coordinator
Reference: 253
Responsible to: Crisis Cafe Team Leader
Contract: Permanent
Salary: £25,500 - £27,764 per annum, pro rata
Hours: 1x part-time position (30 hours per week fixed) and 1x Full time (Up to 37.5 hours per week) available, with part time options also available from 15 hours per week
Working Base(s): Hatfield (Part-time position) or Negotiable between Watford, Stevenage, Ware (Full-Time Position)
Work pattern: A full-time pattern will be a 7-day flexible rota, working 17:30 - 01:30.

About the Service

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Alongside other Crisis Cafe Coordinators, you will be a key member of the Crisis team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Café and Helpline Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Café and Helpline Mental Health Support Workers and volunteers and support the Crisis Café Team Leader in ensuring practice within the service is safe, effective and person centred.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is 31st January 2025.
Interviews will be held on 7th February 2025.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Job Title: Engagement Coordinator (Restoring the Soar) Temporary March 2025 - June 2026

Advertised Salary: £29,000

Working Hours: 37 Hours, Monday - Friday, some evenings and weekends are required for this role.

Location: The Old Mill, 9 Soar Lane, LE3 5DE/Leicestershire and Rutland Wildlife Trust office. 3 days per week expected to work from location or office base.

Canal & River Trust is recruiting an Engagement Co-ordinator with funding from The National Lottery Heritage Fund (Heritage Fund) to work on the Restoring the Soar partnership project together with Leicester City Council and Leicestershire and Rutland Wildlife Trust - for a detailed description of the Restoring the Soar project and to apply for this vacancy please follow the link to our jobs page to see attached RtS additional job description document.

The key purpose of the Restoring the Soar – Engagement Coordinator post is to work closely with the Restoring the Soar partners, local communities and stakeholders and run ‘test & trial’ pilot activities to inform the creation of the wider delivery bid. The role serves as a catalyst and facilitator, empowering local individuals and organisations to lead community development and place-making efforts, fostering inclusion, capacity, and resilience through active listening.

This role will specifically work with communities and stakeholders adjacent to the Grand Union Canal and the River Soar between Frog Island and Watermead Country Park in Leicester with focus on waterway users including boaters, non-powered craft users, towpath users (dog walkers, cyclists, active travel) and the local communities that live and work within 1km of the canal and river.
The ideal candidate for this role will be an expert in building relationships across Leicester’s diverse communities and experienced in inclusive community engagement and communication techniques, with a passion for designing new approaches.

Location and coverage
The role will be based working from home with an expectation of working 3 days per week expected to work from location or office base.

This role is recruited as a part-time or full-time fixed-term contract (minimum 0.5 FTE) of 15 months with the opportunity of extension of the contract at the end of this term depending on funding. We are committed to building a diverse and inclusive team. As Canal & River Trust do not have an office in Leicester, a shared workspace at Leicestershire and Rutland Wildlife Trust will be available. Much of the work will take place in local community settings.

Skills, knowledge & experience – for a detailed experiences & skills required for this role please also read to the RtS additional role description information document.

Work experience:
• Experience of working within a community setting
• Experience of delivering community and volunteering projects with a heritage, environment, health & wellbeing and/or arts focus.
• Proven ability to be able to build strong relationships and collaborate with partner organisations, communities and key stakeholders to delivery mutual benefits and co-designed projects and programmes
• Experience of sourcing and coordinating social action/volunteer projects
• Experience of project management, delivery, reporting and evaluation
• Comprehensive working knowledge of issues relating to working with young people or vulnerable people including safeguarding
• Experience of working within the Third Sector/Voluntary organisations is desirable

Skills:
• Ability to work or experience of working effectively with a diverse group of people, including minority or marginalised or underrepresented communities
• Excellent project management skills including budget management and control
• Excellent communication and interpersonal skills
• High levels of energy and commitment
• Ability and willingness to work evenings / weekends as required
• Ability to work well under pressure, be motivated and self-managed.

For a detailed description of the Restoring the Soar project and to apply for this vacancy please follow the link to our jobs page to see attached RtS additional job description document.

About the role

What you will do

• Build relationships with community fundraisers, providing advice and fundraising materials to include stewarding supporters from the beginning to end of their fundraising journey with us.
• Act as a primary contact, recognizing achievements and promoting stories to the communications team.
• Research and development of fundraising opportunities and activities that appeal to community audiences.
• Maintain our fundraising databases, track donations and collaborating with teams to meet financial targets.
• Delivering talks and attending community events and supporting local Headway charities and volunteer-led branches.

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Have experience of working with community fundraisers
• Be able to manage multiple projects and stakeholders, working to deadlines
• Be able to work on your own inactive but also collaborate effectively within a team
• Actively research and build a pipeline of community fundraising activities that appeals to current and new audiences

Benefits

As a staff member at Headway - the brain injury association you’ll have access the following range of benefits:

Financial Security

• Competitive Salaries
• Pension - You’ll be automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6%
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway - the brain injury association offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About Headway

Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway - the brain injury association is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway - the brain injury association strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway - the brain injury association, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality, diversity and inclusion

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Thank you for your interest in Headway - the brain injury association and we look forward to getting to know you!

Are you passionate about building meaningful relationships, using creativity to solve problems, and want to deliver a meaningful experience for our supporters and volunteers? If so, this could be the role for you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

We are currently seeking a Volunteer Coordinator to join our dedicated Volunteering Team at Rainbows. Volunteers play a pivotal role in supporting every aspect of our vital work, with over 350 individuals generously volunteering their time, skills, and passion. We are seeking a positive and enthusiastic individual to help us make a difference to the babies, children, young people and families we support.

Location: Office-based
Hours: Monday to Friday, 9 am – 5 pm. Flexibility is essential, as occasional evening and weekend working, along with regional travel, will be required.

About the role

As a Volunteer Coordinator, you will coordinate our volunteer recruitment activities, fostering connections within communities and organisations across the East Midlands. Using your creativity and enthusiasm, you will engage supporters, encourage participation, and support individuals  in the range of meaningful volunteer opportunities we offer.

Key Responsibilities include (but are not limited to):

· Recruitment, Selection, and Induction: Be the first point of contact for volunteering enquiries and applications, ensuring a seamless onboarding process.

· Volunteer Support and Supervision: Act as the central point of contact for all volunteers at Rainbows, offering guidance and support.

· Team Collaboration: Provide staff with proactive support and best practices for volunteer management, engagement, and stewardship.

· Operational Duties: Maintain accurate volunteer records, ensuring GDPR compliance, and provide KPI data as needed.

· Further responsibilities in the role of a Volunteer Coordinator at Rainbows, can be found by downloading the Job Description.

Requirements

While previous experience working with volunteers is ideal, it is not essential. What matters most is your ability to:

• Build connections with a diverse range of people through exceptional interpersonal skills and empathy.
• Approach tasks with positivity and enthusiasm, inspiring others to get involved.
• Confidently use databases and Microsoft Office packages, with strong administrative skills and a good understanding of GDPR processes.

Further requirements can be found by downloading the Person Specification.

Our Benefits include:

· Free onsite parking at the Hospice, Lark Rise, Loughborough.

· Eligibility to join blue light card discount scheme and Company Shop.

· Bupa Healthcare Cashback plan.

· Life Assurance.

· 27 days holiday plus bank holidays.

· Contributory pension scheme or Salary Sacrifice Pension Scheme

· Affordable meals at the Hospice, Lark Rise, Loughborough.

· Free Tea, Coffee and Fruit whilst at the Hospice

· Free access to Health Assured employee assistance programme

· Wellbeing support and access to Mental Health First Aiders

· Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

About the role 

We are delighted to share a fantastic opportunity to join the HiA UK Supporter Relations (Fundraising) team.

As Communications Coordinator, you will be responsible for ensuring that all Hope into Action UK communications, marketing and website is accurate, concise and engages effectively with our key audiences.  Working in a key role within the Supporter Relations team, you will ensure we share good news stories and messages well, to develop and grow our brand. 

You will manage the Hope into Action UK website and Franchise landing pages as well as manage and increase our social media channels and engagement. You will oversee all internal and external communications with stories gathered from across the Network and other content.

About you 

Are you a budding content creator? Do you have great communications skills? 

We are looking for someone who understands the need for content creation, someone who can produce engaging content across various platforms, such as newsletters, social media, and on our website.

Someone with an eye for detail and the ability to adapt to a fast-paced workplace where every day brings new challenges and tasks. We value good listening skills, the ability to work in a flexible team, learn new skills and have the initiative to work independently. 

We love diversity and we value your unique skills, strengths, knowledge and experience. Becoming one of our team will help you realise your potential whilst helping us to raise our performance in empowering those we serve. 

In return, we will provide support and training for communications and fundraising in the charity sector.

About us 

Hope into Action provides more than a roof over someone's head. We understand that homelessness is not only a lack of accommodation, but a lack of connection. Together with over 100 churches, we have provided direct support to over 400 people, many of whom others have given up on. They all require not only housing, but holistic support.    

Our vision is for every church to lovingly provide the homeless with a home. The tragedy of homelessness is in every community. We believe that with our help, every church can do something about it. 

Our aim as the Supporter Relations team is to nurture and encourage supporters, provide resources and support for those who wish to fundraise on our behalf and create partnerships; resulting in financial and engagement support enabling Hope into Action to achieve our vision.