Outreach Advice Worker Jobs in Hammersmith, Greater London

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Title: Crisis at Christmas Locum Move on Support Workers (Hotels)

Contract: Casual worker from mid- December 2024 to mid- January 2025 – a minimum of three shifts between Monday 23 Dec 2024 and Monday 6 January 2025

Pay: £20 per hour over four, 8-hour shifts (£30 per hour on Bank Holidays – 25, 26 December and 1 January)

Locations: Crisis at Christmas hotels will be operating from the locations below:

· Corus Hotel, Hyde Park, W2 3LG

· Corner Hotel, Aldgate, E1 1EE

· Good Hotel, Docklands, E16 1FA

A fantastic locum opportunity for support workers who have front line experience supporting rough sleepers. You will be working with guests in Crisis at Christmas hotel accommodation to establish move-ons and next steps after the project closes.

Whilst it is not possible to find an immediate housing solution for everyone in the hotels, we aim to give advice and next steps to every guest who stays with us. The Crisis at Christmas project benefits from huge support from the GLA and local authorities, drug & alcohol services and SIAS immigration lawyers from each of the 5 subregions. There is a huge opportunity at Christmas to engage clients who do not usually connect with services, and this is reflected in the offers of support they receive. 

You will be employed  directly by Crisis during this period, for this reason any applications must be with permission from your current employer which must be sought and cannot be assumed.

Experience required

· Demonstrable experience of working directly with rough sleepers (e.g., in outreach, day centres, turnaround hubs or similar services)

· Good knowledge of voluntary sector services and statutory rights of homeless people

· Ability to deal flexibly with a broad range of clients, and with challenging behaviour.

· Striving for equality of opportunity in the context of rough-sleeping and homelessness

· Current registered CHAIN user

Shifts

Shifts will be 10am – 6pm and Move On support Locum workers must commit to a minimum of 4 shifts to be accepted into the role.

You will also accrue annual leave during this work, which will be calculated according to statutory guidelines and will be paid in your final payslip. Holiday entitlement will be calculated as 12.07% of actual hours worked and equates to approximately £3.80 per hour for bank holidays worked and £2.40 per hour for non-bank holiday work.

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for a dedicated and passionate  Housing Advice Worker to join our Outreach team based in Hatfield! You will be responsible for providing advice, guidance and support to vulnerable people aged 18-24 years.

How will you make a difference? 

You will support vulnerable young people to find or maintain suitable accommodation. This involves setting up and or / sustaining their tenancies thus helping to prevent repeat homelessness. You will provide housing advice and support, including information on the relevant benefits and will assist them to identify other support needs, such as mental health issues.

The challenges the young people we support face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.

The main purpose of this role is to ensure the delivery of a high-quality housing advice service to all young people, aged 18-24yrs, who require housing advice & confirmation of their realistic housing options.

To support and assist with the strategic development of the Outreach Housing Advice Service to ensure that we continue to meet the needs of young people in Hertfordshire and remain a provider of choice.You will work closely with colleagues & partners to ensure the effective engagement of young people, who could be in crisis, to prevent current or repeat homelessness.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.

About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life. 

About the role: 

Support to Head of Advice and Support

• Line management of three case workers
• Deliver the service in accordance with Providence Row, policies & procedures and values
• Work to service improvement objectives and team plans
• Contribute to the day to day management of the premises to ensure that facilities run smoothly for staff and service users
• Support management and other workers to manage any Incidents on site
• Contribute to partnership development
• Work alongside colleagues to ensure cross departmental support and appropriate support of shared clients

Client support

• Contribute to the smooth running of the Centre to ensure Providence Row is an enabling environment
• Assist managers and the frontline team to review client related incidents and follow up on complaints
• To ensure all clients are given appropriate trauma informed advice & support to improve their situation
• Ensure safeguarding of vulnerable adults processes are followed, where necessary and work with the organisational safeguarding lead

Team support

•   Supervise three case workers
•  Complete regular supervision, case work management and annual appraisals
• Contribute to the Providence Row assessment procedure
• Support colleagues with technical queries relating to case progression
• Attend training relating to housing advice and present the learning back to staff teams
•  Ensuring the team are rehearsed in all policies and procedures
•  Support the team to identify training for continued learning and development

Monitor and evaluate work, demonstrating impact

• Ensuring monitoring systems are up to date and that development is ongoing
• Assisting with the review of assessment and recording systems
• Working with other department leads on service user feedback collation
• Keeping accurate financial records of the teams expenditure
• Oversee Advice & Support Team contract monitoring reports for commissioners to ensure delivery against the service objectives and KPI’s.
• Attend contract monitoring meetings alongside the Head of Advice & Support

Partnership Work

• Work with the Head of Advice & Support to identify new partnerships while also developing existing arrangements
• Supporting the team with attendance at key networking events
• Contributing to the community engagement plan
• Contribution to fundraising and community events including open evenings

Benefits

• 27 days holiday plus bank holidays
• Generous pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities 

To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Secondment/fixed term opportunities (until 31 March 2025 with the possibility of extension)

Do you have a passion for working with people and the ability to empathise with others?

About the role

The SPOT team are looking for multiple committed individuals who want to work within a street outreach team tasked with reducing rough sleeping in Southwark. This role is challenging and rewarding, for both an experienced worker who wants the autonomy and flexibility to find creative solutions or as a development role for a worker that wants to learn outreach skills and is keen to work with clients at a point where their need is acute. You will be expected to work with clients in a variety of settings and being a rough sleeper team will require an ability to do some shifts starting at 6am and others finishing at 2am.

In this role you will:

• Conduct outreach alongside a range of partners and proactively assess those found to rapidly access housing, health services and treatment
• Manage a caseload of clients suffering multiple disadvantage where there are significant barriers to rapidly accessing accommodation and services requiring relationship building and a thoughtful approach to making incremental change.
• Have an opportunity to work with a truly diverse group of clients and needs, assisting them to meaningfully change their lives for the better

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

About you

The successful candidate will be a strong good communicator who can engage with clients in a range of settings. They will also be adaptable to challenges relating to communication, be it language barriers, cultural differences or working with those who are neuro-diverse. Thisincludes the ability to convey concepts to people in a simple way that can be easily understood.

In addition, the successful candidate will have some experience of client case management and the resilience to achieve and meet agreed outcomes paired with the ability to work remotely and lone work with vulnerable people.

We would encourage applications from bilingual candidates, with Tigrinya, Amharic, Arabic and Spanish being currently sought after in the borough.

A UK driving licence is required for this post.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 7 October 2024

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

“Providing free, independent, confidential and impartial advice"

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Salary NJC Scale 5 - £30,346 per annum 

Full-time – 35 hours per week

Initially Fixed Term for 12 months (with possibility of extension)

This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

• You must be a trained Gateway Assessor with a minimum of three months experience 
• An understanding of the advice needs and issues of the local community in a diverse inner-city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Friday 4th October 2024

Interviews will take place on: Tuesday 8th October 2024

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Outreach Worker- Bengali Speaking (working with Parent & Children), 21 hours per week, £27,177 per annum, pro-rata (including London weighting), North-West Westminster.  Fixed term to end March 2026

This is a highly rewarding role for an Outreach Worker to support parents and carers of children under 5 at Westminster Children Centres. We are currently looking to recruit an Outreach worker in Westminster are to provide accessible information to parents and carers, particularly those who are marginalised, to ensure they receive the support they need in order to increase opportunities and strengthen family life, bringing better outcomes for children.

Fluent in Bengali, the role will include developing an understanding of the local area including services and facilities. You will also need to pro-actively engage with vulnerable and isolated families and carry out home visits, as required. The role will include developing good relationships with health visitors and liaising with other agencies regarding the needs of parents and carers. In addition, the successful individual will help to organise social events to bring the community together.

We are looking for someone who has experience of community and outreach work with diverse communities in an inner-city environment. This will include experience of a wide range of methods/techniques to reach out and engage with isolated individuals/communities. Excellent communication skills, both oral and written, along with the ability to empathise with parents and carers are required. A non-judgmental approach is essential. The ability to network is also important.

A commitment to safeguarding vulnerable adults and children, as well as an understanding of and commitment to equal opportunities and diversity are essential.

The salary for 21 hours per week is £16, 306.75 per annum.

Please visit our website to obtain the job description, full person specification, and the link to apply.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes

Closing Date: Sunday, 6th October 2024

Interview Date:  Week commencing 21st October 2024

We're looking for two proactive & passionate individuals to join our Housing Advice team to deliver an effective housing advice and advocacy service to young people accessing our day centre.

You will be working within our Housing team to deliver an effective advice service for young people. You should be experienced in delivering housing advice within a youth and community or other relevant setting, of supporting clients with multiple and complex needs, and have a proven track record of referring and progressing vulnerable people into suitable accommodation. There are two roles available.

Key details

• Contract type and hours: Permanent. The role is full-time, 35 hours per week Monday to Friday. Some work over the Christmas period will also be required.
• Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR.
• Application deadline: 9am, Friday 4 October 2024 *or earlier if enough applications are received, so apply as soon as possible*

Key objectives:

• To deliver an effective Housing Advice service to young people accessing New Horizon Youth Centre, carrying out thorough assessments of need and enabling young people to move on into independence.
• To maintain and build a network of relationships with relevant external agencies and internal specialists.
• To increase accommodation options for young people, both through NHYC’s own projects and with external partners and make appropriate referrals into accommodation and external specialist services.

Reporting to: Service Manager and Head of Services (Housing)

Main tasks and responsibilities

Young people's services

Delivering a housing advice service to young people with multiple needs. This will include:

1. Working to ensure young people receive a high-quality service from the point of registration to move-on. Taking a hands-on approach to dealing with complex or difficult cases.
2. Carrying out thorough needs assessments with young people accessing the service in order to refer young people into appropriate accommodation and to external specialist services.
3. Providing young people with expert advice and guidance relating to their housing situation. Monitoring and evaluating young people’s progress.
4. Engaging other relevant external partners, able to provide accommodation and other move on opportunities to young people.
5. Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health, Youth Work, Outreach and Jobs, Education and Training.
6. Providing advocacy and referring young people to a wide range of specialist external advice services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
7. Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.

Sharing best practice

To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:

1. Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
2. Promoting and representing NHYC at relevant forums, meetings and events.

Information management

To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

1. Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
2. Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
3. Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
4. Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.

Reviewing personal and professional development needs

To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

1. Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
2. Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
3. Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.

Other

To contribute positively and constructively to the development of the team, the service and the centre. This will include:

1. Covering for other members of the team where necessary.
2. Following NHYC’s policies, procedures and performance expectations in all functions of the post.
3. Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.

Application deadline

9am, Friday 4 October - or earlier if enough applications received

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people.

We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you. 

Locations: We have positions available in Clacton-on-Sea, Gateshead/Newcastle, London, Nottingham
Contract: Full-time, permanent
Applications close: 9am Monday 14th October 2024
Start date: January 2025

Salary

London-based positions: £30,000 (including £2,600 London contribution) Other locations: £27,400

What to expect on the Graduate scheme 

How does the Graduate Scheme work?

You’ll be joining our charity as a permanent member of the team.

Our Graduate Scheme provides two years of training and career development and we ask candidates to commit to staying with the charity for at least this duration.

After completing your first year of the programme there will be the opportunity for everyone on the graduate scheme to take on a new challenge and apply for a promotion to Senior Education Worker, subject to satisfactory performance in role.

And after you’ve completed the two-year scheme, you’re guaranteed a position with us - our Graduate Scheme roles are permanent jobs.

New job roles and further promotions are regularly available - many of our Education Workers go on to become Centre Leaders running our centres, or take up promotion opportunities in central operational or Head Office roles.

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Generalist Advice Worker/Advice Session Supervisor or Trainee position

Post funded by Southwark Council

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising staff and volunteers

To be successful you will need:

• Recent experience of giving advice to the public. This should include having undertaken advice casework.
• Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 30th September 2024

Interviews: Wednesday 2nd October 2024  

For further information and an application pack please click the apply button

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

About the Role:

As a Specialist Multiple Disadvantage Worker, you will be responsible for delivering targeted, person-centred interventions for individuals within SHP’s Camden Adult Pathway Hostels. Your role will involve holding a designated caseload and working closely with the wider client group through our in-house recovery programme. With a strong focus on harm minimisation, dual diagnosis, and strengths/recovery frameworks, you’ll help to empower service users to make positive changes and progress towards independence.

This is a unique role that requires you to build relationships of trust with service users, many of whom have faced significant barriers such as mental health challenges, substance use, and complex trauma. Your support will enable them to access crucial assessments, interventions, and treatments, enhancing their ability to utilise external statutory and community resources. You will also provide guidance and best practice standards to Project Workers, helping to set a benchmark of excellence in delivering complex needs support.

Key Responsibilities:

• Provide specialist interventions and personalised support for service users, including those with complex needs such as mental health issues, substance use, and physical health challenges.
• Develop and implement person-centred support plans, monitor individual progress, and ensure best practice is adhered to within the service.
• Work dynamically with service managers, project workers, and other professionals within the Camden Accommodation Pathway to deliver tailored interventions and improve outcomes for service users.
• Foster proactive working relationships with Adult Social Care, Health, Mental Health, and other specialist providers to improve access and opportunities for service users.
• Advocate for service users with experience of rough sleeping, helping them access the necessary assessment, intervention, and treatment to achieve recovery and maintain stability.
• Facilitate group work and support the in-house recovery programme, promoting a holistic approach to recovery and independence.

About You:

• Demonstrable experience working with individuals facing homelessness or complex needs, such as mental health challenges, substance use, and physical health issues. Experience in residential or accommodation-based services is a plus.
• A strong understanding of the health and social care sector, including how to navigate between and across specialties. A deep understanding of the barriers service users face on their journey towards independence, such as domestic violence, anger management, and learning impairments.
• Excellent person-centred engagement skills, group work facilitation, and the ability to manage complex caseloads. Strong team-working skills with the ability to collaborate effectively with other professionals.
• The ability to create, develop, and implement support plans, with strong time management skills and the ability to work independently, prioritise competing demands, and maintain high standards.
• A passion for supporting some of the most vulnerable individuals in our society and the resilience to work within a challenging but rewarding environment. You will also have the ability to critically reflect on your own practice and continuously strive for improvement.

About us:

At Single Homeless Project (SHP), we believe that everyone deserves a place to call home and the opportunity to lead a fulfilling life. We support individuals across London, helping them overcome homelessness and complex challenges through tailored support, accommodation, and advocacy. Each year, we make a real difference in the lives of over 10,000 single Londoners.

By joining us as a Specialist Multiple Disadvantage Worker, you’ll be part of a compassionate and forward-thinking organisation that prioritises innovation, professional development, and the wellbeing of both staff and service users.

If you are passionate about working with people facing multiple disadvantages and want to contribute to a charity that’s leading the way in homelessness prevention and recovery, apply today! This is more than just a job; it’s an opportunity to be part of a supportive, collaborative, and driven team that’s dedicated to making a lasting impact on people’s lives.

Important info:

Closing date: Sunday 13 October at Midnight

Rounds of Interviews: From Tuesday 22nd October

This post will require an Enhanced DBS check to be processed for the successful applicant.

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Flourish Outreach Worker (Refugee & Asylum Seeker Mental Health Outreach)
Reference: 236
Hours: 30 hours per week
Salary: £25,000 - £26,000 per annum, pro rata
Based: Flexible across our 7 Hertfordshire wellbeing centres

We have a vacancy for a Flourish (Refugee and Asylum Seekers) Community Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.

About the Service

‘Flourish’ is a highly flexible and responsive outreach service developed to meet the needs of refugees and asylum seekers in Hertfordshire. The aim of the service will be to support refugees and asylum seekers in the community with multiple needs who have mental health support as a primary need.

Purpose of Post

• To provide advice, information, onward referral and holistic support to clients with mental ill health.
• Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.

Key Responsibilities:

• Working closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• To take allocated referrals from any agencies including the Community Navigators, Borough and District Councils, Herts Help, Housing Providers, Herts Welcomes Refugees, the Refugee Council and self-referrals including walk in contacts at any of the Mind wellbeing centres across the county.
• Hold a caseload of clients, supporting for approx. 10 weeks
• To create a safe space for the individual to be able to explore their feelings and improve their understanding around their mental health.
• To complete a holistic needs assessment.
• Ensure all person centred risk assessments and support plans are completed.
• Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
• Support clients to build their emotional resilience, promoting self-management through building an understanding of their own triggers/coping strategies.
• To provide safeguarding intervention support. This will include responding to problems, which pose an immediate risk.
• To work alongside translators when required to provide a robust package of support for clients.
• To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services in the Borough.
• To provide advocacy services to clients experiencing mental ill health.
• To assist clients to access appropriate mental health services, housing/tenancy services and other services according to assessed needs.
• To establish effective pathways across a variety of agencies to maximise and provide effective partnership working, working with other third sector and VCSE organisations to provide signposting and continuity of care.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Friday 11th October 2024.
Applications are being reviewed on a rolling basis and we reserve the right to close the post once we have reached maximum applications or filled the role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Senior Family Support Team Leader, 28 hours per week, £38,372 per annum, pro-rata (including London weighting).  Westminster / Kensington & Chelsea.  Fixed term to end March 2026

This is a highly rewarding role for a Senior Team Leader to manage and coordinate the Outreach and Befriending service, which include volunteer face-to-face befriending support in the home and community, and peer phone/virtual support sessions. The outreach service will target families from the DWP two-year list and New Birth lists as well as managing supervision of complex family caseloads in partnership with Children’s Centres/Family HUBS, midwifery, health teams and mental health services. The postholder will also support and manage other projects as required by Westminster/ Royal Borough of Kensington & Chelsea.

We are looking for someone who has project management experience including monitoring progress against objectives, managing budget as well as experience of managing staff and volunteers. Excellent I.T skills and the ability to plan, prioritise and deliver in tight timescales are essential.

You are required to have experience of writing reports to a high standard, as well as experience of working with a diverse range of people, including those experiencing deprivation.  Experience of safeguarding and commitment to equal opportunities and diversity are essential.   

The salary for 28 hours per week is £30,697.75 per annum. 

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Closing Date: Sunday, 3rd November 2024

Interview Date: Tuesday 12th of November 2024

We are hiring! We have a job vacancy for an Early Intervention Project Worker to join Shine.

Shine has a membership of over 14,000 members living with Spina Bifida and/or Hydrocephalus and associated conditions and over 6,500 associated members.

Our Little Stars project for 0–12-year-olds has been established for over 5 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place. 

We are looking for an Early Intervention Project Worker who can cover the South of England, primarily you will be home based, supporting members through phone calls and using online platforms.  You will be required to attend clinics, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally. 

Purpose of the role 

• To deliver Shine's Little Stars (funded by The National Lottery Community Fund) project for 0–12-year-olds, supporting early years and younger members with their families, their diagnosis and beyond across the Southern Region. To provide advice, support and guidance to enable people with Spina Bifida and/or Hydrocephalus to access the correct benefits to become financially stable, the right services to improve their health and well-being, and to better co-ordinate their support and independence through a variety of methods. 

• To improve the life wellbeing of children 0-12 years old with spina bifida and/or hydrocephalus by promoting independence and providing them and their families with early intervention support. 

• To create a community whereby those affected by spina bifida and hydrocephalus can connect with others, are empowered through knowledge and feel confident in the support networks surrounding them.

Shine will offer you: 

• A competitive salary of £28,471 (Actual £22,777 for 28 hours per week) 

• 3% pension contribution 

• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours) 

• Support to learn and develop 

• Opportunity to purchase additional annual leave 

• Broadband allowance

• Additional annual leave due to length of service 

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Sally Hammond, our Children and families Manager (England) 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

Closing date: 11pm Thursday 3rd October 2024 

Interviews:  Monday 14th October 2024 (Depending on location in person or virtual) 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

Regionally-based post from Autumn 2024 

28 hours per week – including some weekends and evenings and frequent travel in the region and nationally

Based from home and locations within the geographical area covered by this role

We are seeking an enthusiastic, pragmatic person who is excited by what spirit-led growth might mean in a faith context. Our local development team is a key part of our plans to reinvigorate Quakerism and to help Quaker communities thrive.

As a local development worker, you will support Quaker communities to be inclusive, welcoming and all-age. The support areas include worship, community, organisational management, social action, collaboration in the wider community, and outreach. You will provide accompaniment, facilitation, project support, and training. You will work alongside others at Quakers in Britain and Woodbrooke to provide resources and opportunities that grow from the identified needs of local Quakers.

We invite applications from people who are:

• Good listeners with experience of working with groups to develop and deliver a shared vision
• Familiar with Quaker worship, community, witness, and organisation
• Organised and resourceful, able to research information, analyse and sift it, and apply it appropriately to a range of situations and personalities
• Creative and adaptable, able to encourage innovation and support experimentation
• Digitally curious, willing to experiment with digital platforms and programmes to develop community and progress work.

Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.

For further details and to apply, please visit our website via the apply button. 

Closing date: 9am on Monday 14 October 2024.

Interviews: Tuesday 22 October 2024.

Quakers have a faith commitment to equality, and encourage and welcome applications for posts from people of all identities and backgrounds. As a result of our recruitment practices, individuals will be selected only based on their relevant skills, experience, qualifications and abilities. A candidate’s sex, sexual orientation, age, race, religion, belief, ethnicity, nationality, disability, marital status or class will not be a barrier to working for Quakers in Britain.

We aim to operate an equitable and user-friendly application process for all candidates. If you need any reasonable adjustments during the application process, please contact our People Team.  You do not have to be a Quaker to apply for this post, but we expect you to uphold the values of the organisation.

Quakers in Britain is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share and uphold this commitment. Our recruitment and selection process reflects our commitment to safeguarding, and the suitability of all candidates will be assessed during recruitment in-line with our Safer Recruitment guidelines. Successful candidates will be subject to pre-employment checks in line with these guidelines.