Operations Support Jobs
About the role:
As a Recruitment/HR Administrator, you will be joining a small dedicated Recruitment team providing an effective and efficient recruitment service to meet the organisation’s resourcing and staffing needs. You will be the first point of contact for internal and external enquiries and requests to the team; providing a high level of customer service throughout the recruitment cycle.
You will also be responsible for carrying out the administrative tasks for the recruitment and on-boarding of new staff and ensuring that our recruitment processes, continue to adhere to best practice, equality, fairness and relevant employment legislation. You will also be involved in the wider HR team's Projects on EDI and organisational changes, this will include designing and delivering training to hiring managers and wider SHP staff.
As an integral part of the HROD team you will have the opportunity to welcome new starters into the organisation with a positive attitude and insight into a flourishing career at SHP.
There is ample opportunity for the role to be worked from home, with an occasional need (e.g., 1-2 days per week) to attend our head office in King's Cross to facilitate interviews, attend team meetings and other business needs.
About you:
- Demonstrable experience of working in a busy office environment within HR and or recruitment with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking system), payroll, HR and DBS services.
- A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
- A pro-active approach and ability to work using own initiative.
- Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
- Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
- Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
- Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Closing Date: Sunday 21st July at midnight
Interview Date: Monday 29th July via Microsoft Teams
Please note we will be interviewing candidates as applications are received, please submit your application at your earliest convenience as we reserve the right to close the advert before the date listed above.
If you are struggling to access our online working portal, please email the recruitment team for assistance.
The client requests no contact from agencies or media sales.
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Health Assured)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
Join our Delivered Services team as an Admiral Nurse and bring your specialist dementia nursing expertise to support family carers, people affected by dementia, and professionals who require specialist advice. You’ll be a key member of our team, providing biopsychosocial support through our National Dementia Helpline and Virtual Clinic appointments.
In addition to your core responsibilities, you’ll have the opportunity to lead and support other clinical projects across the charity, benefit from monthly clinical supervision, and participate in a range of learning opportunities to support your ongoing professional development.
As an Admiral Nurse, you’ll be responsible for providing nursing support and expertise, offering practical guidance to colleagues, the general public, those with dementia, and others in supporting family and relationship-centered approaches to dementia care. You’ll also lead and coordinate shifts as required, providing clinical supervision to others and assist with the development, evaluation, audit of the service.
To be successful in this position, you’ll need to be an active Registered Nurse on the NMC register with a post-registration qualification or training in dementia care or a relevant subject. You will have significant experience of practicing as an Admiral Nurse or dementia specialist nurse and previously worked with people who have dementia and their family, carer and supporters in different settings.
Strong communication skills are essential, as is a proven track record of providing high standards of clinical leadership and specialist nursing support. You should be adept at providing clinical advice, clinical supervision, and advocating for family carers.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
This role will be subject to an Enhanced DBS check.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Birth Partner Project is looking for its first Director.
This is an exciting time for our charity as we are moving into a new phase. We’d love to hear from you if you're an experienced third sector professional who wants to grow and develop along with us. We are seeking someone who can set a clear strategic direction, maintain a detailed grasp on good governance, expand our reach and impact, and operate with real integrity and care.
Our vision is that no woman or birthing person should face birth alone.We are committed to offering non-medical, culturally safe and trauma-informed support to women and birthing people seeking sanctuary during their pregnancies and into early motherhood.
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To apply: Please submit a CV and a covering letter of no more than 2 sides of A4. Please note your covering letter should provide evidence of how your skills and experience meet the key points of the Job Description and Person Specification (see below)
Application deadline: 12 noon Friday 19 July 2024 | Interview date TBC
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The successful candidate will:
- Work hand-in-hand with the Board of Trustees to take TBPP to its next phase, securing sustainable funding, growing our volunteer base, and building strong governance
- Manage and support our small team in a respectful and motivational way, engaging their skills and expertise successfully so the team is more than the sum of its parts
- Forge strong links with all our partners, creating opportunities, including with our main referral partner, Cardiff & Vale University Health Board
- Make significant strides in measuring impact, with a view to using our evidence for improvement and growth
Main tasks
- Consistently put the women and birthing people we work with at the heart of our charity, seeking their views, staying connected to our service offering, monitoring impact, and seeking to improve what we do.
- Oversee the operational delivery of our services on a day-to-day basis, keeping our team members and volunteers on track towards a shared aim.
- Manage and motivate our small team (and by extension our team of volunteers) in a respectful and engaging way, in line with all policy and procedure, to enable them to fulfil and expand into their roles.
- Proactively work with the Trustee Board to deliver excellent governance: building a strong relationship between the Board and the day-to-day operations, making sure the right systems and processes are in place and are adhered to.
- Support the Board to ensure the charity complies with its legal responsibilities, and delivers its activities in line with all relevant regulation and guidance.
- Manage the charity's finances: working directly with the Finance Officer and the treasurer to set financial aspirations, build effective fundraising pipelines, and then robustly manage daily financial activities with real attention to detail.
- Report effectively to the Board, and communicate clearly with the team, to keep everyone on track and in the loop, including robust and regular financial reporting.
- Develop realistic but aspirational plans for the charity in line with its objects, balancing risk and opportunity, and seeking a long-term sustainable future for The Birth Partner Project.
- Demonstrate a continuous and strong focus on delivery, taking the initiative to act decisively and intentionally to drive the work of The Birth Partner Project forward in line with its plans.
- Represent The Birth Partner Project externally, and seek to grow its network of partners in ways which strengthen its service offering and/or sustainability into the future.
Person Specification
Essential Criteria
- A range of experience working in the statutory or third sector
- A thorough understanding of what makes for good charity governance, including setting up and operating effective processes for managing risk, finance, HR, data and information
- Skilled and personable manager and leader, able to motivate and manage team members and volunteers
- Excellent communication skills, able to liaise with a diverse range of stakeholders
- Superb organisational skills, able to work with a very high degree of personal motivation and autonomous problem-solving
- Experience of working with volunteers and overseeing volunteer management
- Understanding of the UK asylum system
Desirable Criteria
- Previous experience leading a small charity
- Experience of working with/to a board of trustees
- Lived experience of the asylum system in the UK
- Understanding of maternal health systems in the UK, particularly in Wales
- Experience of taking organisations through change
The client requests no contact from agencies or media sales.
Media Manager (PR)
Job reference: REQ000777
£36,489 pa
Woking GU 21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have experience working in a fast-moving press office or PR agency and know how to deliver high quality media coverage, this is a unique opportunity to use your talents for good. As a PR Media Manager for the world’s leading independent conservation organisation, we want you to join the media team supporting our fundraising, brand and advocacy by increasing our visibility through media, compelling storytelling, and celebrity partnerships.
As Media Manager you will focus on proactively generating positive and agenda-setting media coverage of our work and campaigns in consumer media from breakfast TV sofas to lifestyle media, online news outlets and specialist press. We want you to help make our message the loudest, most respected and reliable in the UK media, and to grasp the public and decision makers’ attention so they step up to help bring our world back to life. This will involve developing close relationships with journalists and confidently pitch stories and ideas to media outlets. You will collaborate with colleagues to secure coverage within a variety of media types including consumer lifestyle, national, broadcast and regional too. It will be important to to stay in touch with developments in the media landscape and identify new opportunities for us to exploit. You will also support the monitoring and evaluation of media activities as well as work on a rota basis to respond to media requests and breaking news out of hours.
For this high-profile role, you must have worked in a fast-moving press office or PR agency and can demonstrate a track record of delivering high quality media coverage. An excellent communicator, you will have a natural ability to spot and utilise proactive media opportunities and must possess good multitasking and relationship building skills. You will also be used to delivering high profile UK PR campaigns, events and brand/celebrity partnerships. Critically, you will possess an excellent understanding of, and contacts within, the UK media landscape, particularly national features, consumer and lifestyle media and broadcast magazine shows as well as social media. Effective at writing high quality content, you will be passionate and knowledgeable about environmental issues too.
If you have the skills to change hearts and minds through great media work and are passionate about building a movement to bring our world back to life, we would love to hear from you. Please visit our website via the link and complete the online registration and submit a copy of your up to date CV with supporting statement highlighting why you are interested in this role as well as why this role is for you.
Every role at WWF is open to applications from all sections of society. We believe in the potential of everyone regardless of; race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership, sexual orientation, gender identity, or any other aspect that makes you, well you. Here at WWF we’re committed to conscious inclusion that helps cultivate an ethos of belonging, connection, and shared purpose. We believe that the more diverse we are the better we become; this brings us together and empowers us to develop, engage and inspire; and critically to help build a future where people can live in harmony with nature.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We’re looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Location: St John's House
Contract Type: Permanent/ Full time
Salary: £23,918 - £26,785 per annum (Band 2.2 - 3.1)
Hours: Full Time - 35 hours per week
Benefits: Generous annual leave entitlement, Competitive employer pension contribution.
An experienced administrator with a background preferably in property is sought to join the team in Bury and contribute to the work of the Property team.
The Land and Property Services Team has responsibility for property assets through maintenance and refurbishment of property, acting as landlord and tenant and ensuring all residential properties are compliant with regulations, including Health and Safety.
The Property team has responsibility for residential properties (parsonages) across the area. As the team’s administrator, the postholder is responsible for ensuring accurate records are maintained for utilities, safety and alarms as well as programmed improvement work. They also support the team’s other work through a range of administrative duties. The post holder has the direct responsibility of liaising with utility companies, local authorities and contractors for payments.
To succeed in the role, the candidate will have experience managing processes in a property environment, including managing lettings and dealing with utility companies and local authorities. The candidate will be a competent user of Excel and databases in order to organise and record inspections, communications, invoicing and relevant data in an efficient and effective way. As the first point of contact to queries by phone, email or letter, the candidate will use excellent communication skills and a ‘can do’ approach to respond to queries in a timely and appropriate manner.
To apply, please click the APPLY button. Application should be made via a laptop or desktop rather than a mobile device. Please refer to the job description and person specification for further information regarding the role.
Closing Date: 5pm, Monday 8th July 2024 Interview: Wednesday 17th July 2024 at St John’s House, BL9 0ND
The candidate may also have experience in the following: Real Estate Administrative Assistant, Property Coordinator, Leasing Coordinator, Property Operations Assistant, Real Estate Office Assistant, Property Management Support Specialist, Tenant Services Coordinator, Property Administrative Coordinator, Real Estate Support Specialist, Property Services Assistant, Leasing Administrative Assistant, Property Administration Assistant.
REF-214737
Spectra is a dynamic, London-based not-for-profit, committed to improving the well-being and choices of communities, particularly in relation to sexual health, gender identity, emotional resilience, and combating isolation. The organisation has a 30-year history of delivering to some of London's most marginalised communities, and has operated as Spectra CIC since 2012. Since 2012 we have expanded and stand now at over 40-staff with an annual turnover of circa £1.8m.
Spectra’s services are funded by local authorities, trusts and foundations and other grants and donations. Spectra have made recent investment into our fundraising capacities to support further growth and sustainability.
Spectra’s current founder and CEO is stepping down from the role after some twelve years as leader, and the Board is looking to recruit a new CEO with the energy, drive and enthusiasm to take Spectra to the next level.
Please download the CEO Recruitment Pack for details of who we are looking for and how to apply.
You will be able unequivocally to respect, support, promote and work within LGBTQ+ and the other diverse communities that Spectra serve. Applications from people with lived experience in the communities and issues we work with are encouraged.
Please submit a CV, supporting statement and Diversity Monitoring Form as per the CEO Recruitment Pack instructions.
The client requests no contact from agencies or media sales.
MLC Partners are pleased to be partnering with Morden College to recruit their new Finance Manager.
An organisation rich in history, the charity has been at the forefront of supporting older people’s lives for more than 300 years. They have more than 250 older peoples in alms house accommodation in Blackheath and Beckenham and have a small 28-bed care home on their Blackheath site. Morden College are committed to providing services that support their residents to live independent and healthy lives.
The organisation is embarking on a finance process review, in order to improve their ways of working. With plans in place to upgrade their finance and CRM systems the role would suit a change-focussed individual.
Reporting into the Finance Director, the role is a key member of the team with responsibility of three staff, and the involvement in the strategic vision of the finance team. With their main base in Blackheath, the role is hybrid and strives to offer as much flexibility as possible, including a wide-ranging benefits package.
Main responsibilities of the role:
- Ensure the completion of all month end processes and the timely delivery of the monthly management accounts.
- Liaise with key stakeholders to provide a responsive and compliant finance management operation.
- Support the improvement of processes and systems, ensuring robust policies are in place so the organisation can be fully digitised.
- Lead and manage a team of four, quality assuring their work, and guiding their careers and ensuring their continued development and nurturing great team culture.
- Support the Finance Director with the production of the annual financial statements, project managing the team to facilitate a smooth audit delivery across the main organisation as well as subsidiary accounts.
The successful candidate will:
- Be a fully qualified accountant, likely with experience from within the not-for-profit sector.
- Have experience driving change and improving processes and broader cultural change in a finance team.
- Be able to flex up and down from a hands-on perspective to also offer strategic insight to the Finance Director.
- Have significant experience working in a finance function with the knowledge of ‘what good looks like’.
- This is a great opportunity for an ambitious individual looking for a high impact role, with the ability to help shape an organisation for years to come.
As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity, and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for their values and be committed to a purposeful, responsible community that is a great place to live and work.
Please contact Jamie Elliott at MLC Partners for an informal discussion about the role.
Finance Officer
Location: Southampton
Contract type: Permanent
Hours per week: 22.5 hours pw, between Mon-Friday, office based with potential for home working
Salary: £25,152 to £30,143 FTE depending on experience
Reporting to: Head of Finance
Would you like to be part of an innovative, friendly and dynamic team committed to making a difference by supporting people affected by domestic and sexual abuse? Yellow Door is seeking a motivated Finance Officer who shares our values and our vision for a world where adults, families, young people and children can live without experiencing domestic and sexual abuse and the resulting devastating impacts.
With an amazing team of around 100 employees and volunteers, Yellow Door is an amazing charity that changes lives for the better by working together to prevent and respond to domestic abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 service users to provide crucial support, advice and information.
Our Finance Officer role is a vital part of our valued team. The finance function is integral to the effective operation of the organisation. Managed well it enables us to assess our financial stability and understand our capacity for growth and long-term success.
Key Responsibilities for the role:
- Managing accounts receivable/payable
- Reconcile bank accounts regularly including a final month end reconciliation for monthly reporting
- Process monthly payroll, manage NEST and HMRC
- Monthly reconciliations for all balance sheet accounts
- Answer queries from other departments about financial information
- Assist in the production of monthly management accounts, annual budget and statutory reporting
- Monitor the finance mailbox
This role involves regulated activity. To be considered, candidates must meet all eligibility, application, and qualification requirements as stipulated by the regulatory authority. Additionally, applicants are required to complete an enhanced Disclosure and Barring Service (DBS) check in accordance with Safer Recruitment practices.
If you think you might be the right fit but would like to know more, we’d love to hear from you.
Apply now to view the full role description!
Closing date: 31-07-2024
REF-215 236
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Training and Partnerships Officer
Part-Time 28 hours per week over 4 days | Permanent | Hybrid | Closing Date Sunday 28 July 2024
Salary: £22,400 pa (pro rata to £28,000 FTE)
Job Reference: TPO1 (Please quote this on any correspondence)
The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally.
We have an excellent opportunity for a permanent Training and Partnerships Officer to make a major contribution to the success of the leading professional body for librarians and information professionals.
This is a fantastic role working with a small team supporting the planning and delivery of a sector-leading training offer, CILIP Learn. CILIP Learn is an exciting new platform under development for CILIP’s learning and CPD offer to members and the sector.
CILIP prides itself on presenting high quality training events, often in partnership with external training providers. Training sessions are specifically designed for those working across the information, knowledge and library professions. Sessions are currently half-day, online training programmes: making them affordable and flexible to fit in around work commitments, and with the attention to detail to gain valuable skills. All our training events are delivered by experienced trainers, with specialist subject knowledge. This role directly supports the delivery of CILIP training, specifically training contracted by employers, and training delivered through partnerships.
The role
Reporting to the Director of Sector Development and working closely with the CILIP Learn Development Manager the Training and Partnerships Officer will support in the delivery of CILIPs training offer.
The ideal candidate will have a broad experience in delivering or overseeing training delivery, online events and webinars, managing successful relationships with stakeholders and have strong IT skills. The main responsibilities of the role include:
- To work with the Director of Sector Development and the CILIP Learn Development Manager to deliver a market-leading training offer for CILIP within CILIP Learn. To deliver and evaluate a portfolio of training events, building effective relationships with training providers.
- To support successful contract and stakeholder management related to the training partnerships and training contracts.
- To develop and maintain systems and processes which ensure that the development of the CILIP Learn offer is based on data, evidence and market intelligence.
It is not essential for the candidate to possess prior knowledge of the sector but they will have the right level of knowledge and enthusiasm to learn rapidly and bring their transferable skills to the role.
The role is 28 hours per week, ideally worked over 4 days but we are open to discussions around the working pattern for delivery of this role.
We look forward to welcoming a dynamic individual to our team who shares our passion for advancing the library and information profession.
About CILIP
The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.
Our office is conveniently located in The British Library, just a short walk from St Pancras and Kings Cross stations. Embracing the future of work, CILIP supports hybrid working, allowing the successful candidate the option to work from home three days a week.
Why work for CILIP
- Hybrid working
- 25 days' annual leave plus public holidays (increasing after 3 years’ service) pro-rata for part-time employees
- Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
- Access to CILIP’s Employee Assistance Programme
- Staff reward scheme offering a range of discounts at over 900 of the UK’s top retailers
- The option to buy up to 5 days' additional annual leave
- Cycle to work scheme
- Contribution to eye tests and flu jabs
Registered Charity No 313014
Please send a CV and supporting statement detailing your relevant skills and experience by 11:30pm on Sunday 28 July 2024
Interview dates
• Interviews (virtual) will be held on Tuesday 6 August 2024 and Wednesday 7 August 2024 via Teams
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups.
If you need any reasonable adjustments for any part of the recruitment process please do let us know.
The client requests no contact from agencies or media sales.
The Café forms part of a central hub, housing a daytime café for the community and an after-school Youth Café that connects vulnerable young people to positive and inspiring role-models from their community, empowering and inspiring them to become active citizens in their community. The space is used for two similar, but distinct purposes and excellent working relationships between these are essential. This role is responsible for the daytime café and related income generating activities.
An initiative of the Matrix Trust, our café has built an excellent reputation, with the vision to provide a space for local people to retreat to, where they will find a friendly welcome and an opportunity to give back to the community. Key elements include: quality coffee, delicious healthy food, a calm but welcoming environment, and an eco-friendly, low waste ethos.
The Café is open 5 days a week, 8:30am to 3pm on Tuesday to Friday and 10am to 3pm on Saturdays.
Day-to-Day Responsibilities
● Oversee the efficient daily operation of the café, ensuring high standards and excellent customer service.
● Engage customers, take and serve orders, and drive sales.
● Ensure all health & safety and food safety standards are met.
● Maintain a clean, welcoming, and friendly environment for customers.
● Manage stock levels, place supply orders, and handle cash management, including cashing up and reporting till adjustments.
● Develop and maintain a visually inviting space with up-to-date menus and quality food offerings.
● Implement and follow food rotation and waste management procedures to minimise waste and maximise margins.
● Utilise and develop methods that encourage repeat business.
● Secure the café at the end of the shift.
● Ensure all food and drinks served are of the highest quality.
● Achieve and maintain an excellent food standards rating.
● Liaising with the Head of Operations, oversee maintenance and repair of café equipment, ensuring everything is in working order.
Customer Service
● Ensure customers have an efficient and enjoyable experience, consistently exceeding service and value expectations.
● Address customer complaints or refunds in a professional manner.
● Upsell products as appropriate and ensure the team is knowledgeable about the menu items.
● Foster a welcoming atmosphere for all customers, including regulars and first-time visitors.
Team Management
● Recruit, train, support, and lead a small team of paid staff, volunteers, and apprentices, including at-risk young people.
● Plan staff rotas, monitor performance, and conduct appraisals to recognise training needs and potential.
● Ensure the team maintains a clean, visually inviting space.
● Act as a positive role model for young apprentices, volunteers, and work experience students.
● Develop and implement staff development programmes, including team-building activities.
Café Development
● Develop seasonal menus and menu items to celebrate calendar events.
● Promote the vision of Matrix through the café.
● Be passionate about the vision of the café.
● Achieve café goals and targets set by the Board of Directors.
● Identify areas for development that will drive the business forward, keeping abreast of new concepts and ideas in the industry.
● Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded.
● Collaborate with marketing and business development to create promotional strategies, including social media campaigns.
Building and Event Management
● Liaise with the Head of Operations about any building maintenance issues.
● Promote the hireable spaces and arrange events that enhance the café’s offerings.
● Encourage use of the café by local groups such as creatives, book clubs, parents etc.
● Manage café events, ensuring the team sets up the space as required and that the hirers are properly looked after.
● Coordinate with local businesses and community organisations for partnerships and events.
General and Wider Charity Involvement
● Be a proactive part of the wider Matrix team, getting involved in projects that benefit the mission of Matrix, such as fundraising activities or team projects.
● Ensure knowledge of current Matrix projects and their impact.
● Participate in community outreach programmes and initiatives that align with the café’s social enterprise goals.
For further details, please see attached Job Pack.
Our mission- We are endeavouring to practice rights, equity and diversity in our operations as well as pursuing it through our programmes. We want to be more visibly active in pursuing our mission, elevating the work of the programmes we host, and taking and making opportunities to promote rights, equity and diversity in philanthropy more broadly.
We seek a Director of Programmes who will bring a collaborative approach to our commitment to advance rights, equity and diversity, ready to make a significant impact in philanthropy support.The Director of Programmes will share, with other members of the leadership team, responsibility for organisation-wide commitments and initiatives. At present we expect these to include the following, but this list will be reviewed periodically to reflect the needs of the organisation in our dynamic context.
- Contribute to the development and delivery of organisational strategy, values and culture; and of our offer to programmes.
- Promote our mission to advance rights, equity and diversity in philanthropy across our hosted programme portfolio and develop measures to demonstrate it.
- Serve as Global Dialogue’s Safeguarding Lead, ensuring that programmes are aware of our safeguarding policies and procedures, supporting them to implement safe practice, and ensuring that any safeguarding concerns are raised promptly and handled appropriately.
- Support the development of new business, particularly the emergence of new initiatives from our existing programme portfolio, but also when opportunities arise externally.
- Assist in the on-boarding and off-boarding of programmes joining and leaving the programme portfolio, in collaboration with other members of the leadership team.
- Connect regularly with external peers, share learning, and participate in sector-wide initiatives to advance our mission and the organisation. Represent Global Dialogue externally at conferences and events, and promote the organisation by sharing our successes, learning and innovation through online content, consistent with our communications strategy.
This role has been benchmarked at a UK salary of GBP 75,000 (pro rata for a part time position). Candidates based outside of the UK will be offered comparable compensation either through an Employer of Record or consultancy contract, depending on their location. Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. Pension arrangements and other benefits will be negotiated based on the location of the applicant, local norms, and parity with Global Dialogue’s wider staff team. Please contact us if you would like further information about our approach.
The client requests no contact from agencies or media sales.
You will be an essential addition to a supportive Finance and Operations team. It is essential that you have experience of general accounting skills and be comfortable working to different deadlines. The successful candidate will be an analytical, intelligent accountant who will provide high quality support for a range of teams across the organisation. You will have the ability and communication skills to build strong working relationships at all levels across the organisation and particularly with non-finance staff. The successful candidate will have at least two years’ experience working in a similar role and preferably be part qualified. They will also be a forward thinking and proactive individual who is willing to take part in a variety of activities in order to maintain a stable work environment.
Key responsibilities
- Support the Finance team with monthly bank reconciliation statements for UK bank accounts as required
- Process supplier invoices and staff expense claims
- Assist in the preparation of sales invoices and monthly debtor ageing reports
- Process monthly credit card expenditure and undertake monthly reconciliation of accounts in QuickBooks.
- Support the processing of internet and cheque donations
- Posting of UK monthly journals (Accruals/prepayments, Payroll etc.)
How to Apply:
Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person specification.
This letter should be submitted with a CV to THET by midnight Sunday 7th July, with ‘Finance Officer' in the subject line.
THET is an equal opportunity employer, and any form of canvassing will lead to automatic disqualification.
This post is UK based. Non-EC nationals will require current and valid permission to work in the UK
The client requests no contact from agencies or media sales.
ENS is seeking a Communications Coordinator to play a key role in enabling ENS to fulfil its mission to break the cycle of statelessness in Europe and realise everyone’s right to a nationality.
This is a great opportunity to help us deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues. The successful candidate will coordinate ENS’s communications work and help raise awareness and galvanise our membership to end statelessness.
The European Network on Statelessness (ENS) is a civil society alliance of over 180 members in 40 countries, committed to breaking the cycle of statelessness in Europe and realising everyone’s right to a nationality. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.
We are looking for someone with a solid track record in developing and promoting engaging content to affect change on hard-to-win issues. The candidate should also have practical knowledge of online communications tools - including Mailchimp or similar email platforms, website Content Management Systems, CRM, and social media management platforms.
Working under the supervision of the Head of Communications, Operations & Development, the postholder will work closely with key partners, members, and other ENS staff to increase the impact of our advocacy work by developing engaging content. They will also support our efforts to put people and communities affected by statelessness at the centre of our communications work.
The post’s day-to-day responsibilities will among other things involve coordinating a busy online website and email publishing schedule, managing social media, and publication design and publishing.
The successful candidate will have experience working in a busy communications environment. The candidate will be highly articulate in English (other languages are an asset) with experience of working with diverse communities and stakeholders.
The postholder will be contributing positively to our dynamic organisational ethos and cross-team working where all ideas are valued, and innovation is encouraged. They will be able to fit well into a fast-paced environment with an international focus. We are looking for someone with interest in developing their skills as we take on new challenges in fulfilling our new strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility, and ambition, as well as a commitment to addressing statelessness in Europe.
We provide a friendly and welcoming team environment. This includes flexible working arrangements and opportunities for learning and professional development.
Our vision is for a Europe where everyone is able to realise their right to a nationality.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Human Appeal (HA) who are seeking to appoint a Director of Finance to provide strategic and financial guidance, ensuring that the organisation’s financial commitments are met, including developing all necessary policies and procedures to ensure sound financial management and control.
We are looking for a Director of Finance who can demonstrate excellent people skills, including working with and recognising stakeholder needs. Someone who is adaptable to change, with excellent analytical, strategic planning and organising skills. You will be a commercial thinker, solutions driven and a decision-maker. You will be a positive leader who can persuade and influence a team and other directors with excellent communication skills.
You will:
- Be a strong, experienced senior leader with excellent influencing and persuasive skills
- Be degree-educated in a relevant finance discipline and a Qualified Accountant (ACA; ACCA; CIMA).
- Demonstrate significant senior-level financial leadership, management and oversight experience.
- Have experience with, or exposure to, the not-for-profit or public sector.
- Have experience with, or exposure to, financial management in developing countries.
- Be an experienced user of the MS Office Suite, financial databases and systems. Previous experience using Salesforce, SAGE, and NAVision is desirable.
- Be fluent in written and spoken English (essential). Additional languages such as Arabic and Urdu are desirable.
The new Director of Finance will manage the day-to-day operations of the Finance department, while helping to drive business success, providing the financial insights that lead to better commercial decisions for both the UK, and their global offices. A key aspect of the role will be to establish strategies to increase income with a view to the stability of HA’s finances, along with its long-term financial health and growth.
For more information and a full job specification please contact Sandra Smith, Associate Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date for applications: 22 July 2024
Applications are being reviewed on a rolling basis and the client has the right to close the role early if a suitable appointment is made, so please apply without delay
Interview date: TBC
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a team with a bold mission – at Swindon and Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Autism Practitioner will work with people across Swindon with Autism and mild to moderate mental health concerns at pre/post assessment stage. Your role is all about providing a collaborative and tailored approach.
What You'll Do:
Collaboration and Efficiency: Work hand-in-hand with other local agencies/organisations to effectively deliver a wide variety of wellbeing support for people with Autism.
Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
We have 3 contracts available 2 x 30 hours and 1 x 17.5 hours per week
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
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The client requests no contact from agencies or media sales.