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Top job
The Guide Dogs for the Blind Association, Sheffield (On-site)
£31,000 - £36,255.99 per annum + excellent benefits
Do you have the skills to empower families and help children and young people with sight loss achieve their fullest potential?
Posted today
Closing in 5 days
Southwark Cathedral, London (On-site)
£37,000 per year
We are looking for an EA who will provide support to the COO on governance, HR and operations at the Cathedral
Posted 5 days ago
Rainbow Trust Children's Charity, Multiple Locations (Hybrid)
£22,000 per year + benefits (including company car, 25 days annual leave, and pension)
Posted 2 weeks ago
Closing in 3 days
James' Place, Multiple Locations (On-site)
£25,000 per year Liverpool and Newcastle based, £28,750 London based
Posted 1 week ago
Closing today at 23:30
The Salvation Army, SE5, London (On-site)
£26,753 pa + benefits
Posted 1 month ago
Barnabas Aid, Swindon (On-site)
£70,000 - £80,000 per year
Seeking an experienced and enthusiastic individual to join our Executive team at Barnabas Aid as the International Chief Outreach Officer
Posted 1 week ago
Closing in 4 days
Nuffield Foundation, London (Hybrid)
Starting salary c£42,000 per annum (negotiable depending upon experience)
Nuffield Foundation is recruiting an Executive Coordinator to support our Chief Executive, Leadership Team and Trustees.
Posted 1 week ago
Closing in 5 days
We Are Family Adoption, Remote
£50,000 - £55,000 per year
Posted 3 weeks ago Apply Now
Closing in 2 days
Young Lewisham Project, London (On-site)
£18.62 per hour
At Young Lewisham Project (YLP) we are passionate about food and our kitchen is one of our fundamental focal points.
Posted 5 days ago Apply Now
Home-Start London, Remote
£50,000 - £55,000 per year (pro rata)
Seeking Home-Start London's next Director to lead our dynamic charity and drive the growth of our family support network across the capital.
Posted 5 days ago Apply Now
Page 11 of 39
Sheffield, South Yorkshire (On-site)
£31,000 - £36,255.99 per annum + excellent benefits
Full-time
Permanent
Job description

Do you have the skills to empower families and help children and young people with sight loss achieve their fullest potential? As a Family Outreach Officer, you'll play a pivotal role in guiding and supporting families navigating the challenges of vision impairment.

Based in the Paediatric Ophthalmology Department at Sheffield Children’s Hospital, you will work closely with Ophthalmologists and clinical staff as a vital part of the team. This role will be supported by an Honorary Contract, requiring you to adhere to the values, policies, and procedures of both Sheffield Children’s NHS Foundation Trust and Guide Dogs. You’ll work 4 days per week in the hospital, supporting the Paediatric Ophthalmology Clinics from 9am to 5pm, with the flexibility to work from home for 1 day per week.

Within this role you will:

·Provide Support in Eye Clinics: Assist parents of children and young people in an eye clinic setting, offering both emotional support and guidance.

·Offer Information & Guidance: Deliver expert advice on health, education, welfare, and social care, ensuring families are well-informed and empowered to make decisions.

·Collaborate with Professionals: Liaise with internal and external professionals to ensure coordinated care and support, facilitating smooth communication across services.

·Handle Registration & Referrals: Complete necessary paperwork for registration and refer families to relevant Guide Dogs services, as well as statutory and voluntary agencies for further support.

·Support Funding Applications & Clinical Staff: Assist families with external funding applications and provide support to clinical staff with any related enquiries.

·Promote Guide Dogs’ Services: Raise awareness of Guide Dogs services and activities, ensuring families know about the full range of support available.

We’re looking for someone with experience in supporting individuals with sight loss and disabilities, who brings an empathetic approach to their work. You should be skilled at identifying needs and signposting to the right services.

The role involves collaborating with health, education, welfare, and social care professionals, so a joined-up approach is essential. Knowledge of eye care health will be key to providing informed support.

We need someone with strong communication and relationship-building skills, able to work independently and as part of a team. Organisational skills and proficiency with IT systems are also essential.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page. If you require any accessibility support to apply our friendly recruitment team is ready and waiting to help. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description and candidate pack. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions. 

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

Application resources
Posted by
The Guide Dogs for the Blind Association View profile Organisation type Registered Charity Company size More than 1000
Refreshed on: 19 April 2025
Closing date: 02 May 2025 at 00:00
Job ref: 320
Tags: Advice / Information, Customer Service, Care Management, Customer support, Education, Engagement / Outreach, Health / Medical, Youth / Children, Social / Support Work

The client requests no contact from agencies or media sales.