Operations support administrator jobs in swalwell, newcastle upon tyne
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference: BfN2026/01
Job Title: Finance Assistant
Salary: £13.52 per hour
Number of Posts: 1
Type of Contract: Fixed Term for 1 year
Start Date: ASAP
Hours of Work: Minimum 21 per week (possibility to increase)
Working Pattern: Must include core hours on Monday, Tuesday or Wednesday and times when interaction with members of wider team is possible.
Work Location: Remote (If located in West of Scotland – hybrid work also available)
Responsible to: Finance & Systems Manager
Closing Date: 29/04/2025
Proposed Interview Date: We will shortlist and interview while the vacancy is being advertised and reserve the right to withdraw the advert if a suitable applicant is recruited prior to the closing date.
Job Information: The Finance Assistant will provide efficient and accurate support by inputting financial records, ensuring smooth financial operations and generating and analysing reports using Sage and Excel. This is an excellent opportunity for a hard-working colleague to make a difference and further develop skills and experience in charity finance within a supportive and values-driven organisation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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About the role
As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.
You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.
You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.
You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.
Your team will deliver the following programmes:
- Kinship Connected – in-person one-to-one support and support groups in the community
- Kinship Reach – remote one-to-one support and virtual support groups
- Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)
You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.
As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure. This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.
Key responsibilities include:
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Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.
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Meet performance targets as directed.
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Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so
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Develop quality assurance frameworks with other service managers and directors.
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Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.
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Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.
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Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.
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Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.
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Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.
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Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.
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Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.
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Act as a deputy safeguarding lead at Kinship
Essential requirements include:
- Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
- Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
- Experience of leading and managing continuous improvement in changing contexts.
- Experience of governance and managing risk on high profile service delivery.
- Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
- High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
- Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.
How to apply
In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.
- Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
- Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
- What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
- Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
- In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?
Key Dates
- Application deadline: Wednesday 30 April, 9am
- First interview: Online – Tuesday 6 May
- Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.
We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.
We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.
Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.
And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.
Join us. Together, let’s commit to change for kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
This is an opportunity to take on a new leadership position in a unique educational charity. As part of our succession planning, Number Champions is recruiting a CEO to take on all management of the charity and to help the board define and deliver its strategy. This will be our most senior staff position.
Background - Number Champions
We train volunteers to use games and other creative activities in primary schools in one-to-one sessions with children to help them gain confidence and skills in maths. This support helps put children on track to achieve their full potential in a world where numeracy is a vital building block. Over half the children we support are from disadvantaged backgrounds, which is where the need is greatest.
Founded in 2018, we have already helped over 1,500 children. We now have 115 volunteers running weekly sessions. This year they are helping 334 children in 38 partner schools across London, and we plan to continue to grow organically every year to support more children.
Our vision is not just that we grow in scale, but that through our example other organisations copy our model, and that eventually all primary school children will have access to volunteer support in maths.
CEO role
The CEO will be a new permanent role, reporting to our founder Chair and to the board of trustees. You will take on all aspects of managing our award-winning charity and drive the board process of setting and delivering strategy. This will include financial management of the charity and involvement in fundraising. This is in the context of our succession plan, whereby our Chair will hand over the executive responsibilities which he currently exercises on a pro bono basis. This is to allow us to recruit a new Chair within two years.
You will line manage the Head of Operations - our current senior employee, who manages our other two staff. The role will be part time for the equivalent of 3 days a week.
Location
You will work mainly remotely, although you will be expected to attend periodic meetings in London. We therefore require candidates to live within commuting distance of Central London, giving maximum flexibility for both the employee and the charity.
Person specification
Candidates must be able to show previous success as a member of the Senior Leadership Team of a charity. You should be a collaborative worker able to build productive working relationships with people throughout the charity and beyond. As continuing our growth is a strategic goal, we need you to have experience in marketing.
We have a high-performing staff team, and a key requirement is that you are able to continue to develop the team. You therefore need the interpersonal skills to keep the existing staff motivated, productive, and appreciated. You will also require the confidence to implement changes you identify as important. As you will take over all the executive responsibilities of the charity’s founder Chair, you will also need the sensitivity to navigate any resultant issues.
The full role and person specification is attached to this advertisement.
If you believe you are a good candidate but you do not meet the exact requirements we have set, please do apply explaining why you are well qualified.
Potential
There is huge potential for you to develop the charity to support many more children while maintaining or improving quality of delivery. You will also have the opportunity to identify and achieve additional strategic goals.
In parallel, you will be able to progress your own career in an organisation with a positive culture, whose trustees, staff, and volunteers are passionate about improving children’s educational and life chances.
We hope that you will be motivated to apply to our role.
Please send your CV plus a covering letter explaining why our role is right for you and you are the right candidate for it.
We support primary school children in numeracy to help them achieve their educational and life potential.
The client requests no contact from agencies or media sales.
Personal Assistant to the Chair
Closing Date: 25th April
Interviews: 9th and 14th May
Contract: 14 hours per week (flexible hours spread across 4-5 days to be discussed at interview)
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
We have an exciting opportunity for a Personal Assistant to the Chair of the Board. Reporting to the Governance Manager & Deputy Secretary, you will be part of the Finance and Assurance directorate.
In this role, you will be responsible for providing personal assistance to the Chair, including the coordination of a confidential calendar, managing requests for attendance, travel arrangements, meeting and event coordination, and ensuring the effective use of the Chair’s time. A high level of confidentiality and discretion will be essential in all aspects of your work. While the primary focus will be supporting the Chair, there may be occasional personal assistant support required for other Trustees.
You will bring extensive experience as a Personal Assistant, particularly in supporting senior staff and working within a large organisation. Experience working with C-Suite executives or Non-Executive Directors/Trustees is essential, along with an understanding of their priorities and the demands of their roles.
You will work closely with the Executive Assistant to the Chief Executive, who manages the Chief Executive’s schedule and personal arrangements, and with our Governance Admin Co-ordinator, who books travel and accommodation for board and committee meetings. Together, you will ensure the Chair has a well-organised calendar and is fully briefed in advance of key events.
The role is home-based, though you will be required to attend meetings in person, so a current UK passport and residence in the UK are essential.
The Society is dedicated to improving the lives of those living with dementia and, as a learning organisation, has individuals living with dementia among its board and committee members. We are committed to upholding our values and are looking for someone with a positive attitude, who is passionate about good governance and making a meaningful difference to those living with dementia.
About You
- Experience in supporting C-Suite directors: Demonstrable experience providing high-level administrative support to senior executives, effectively managing their needs and priorities.
- Highly organised, with the ability to manage multiple tasks and responsibilities seamlessly.
- Complex diary management with the proven ability to manage intricate and demanding diaries, coordinating meetings, travel, and events efficiently.
- Strong interpersonal skills with the ability to build effective relationships with a range of internal and external stakeholders.
- Meticulous in managing itineraries and all related logistics, ensuring everything is in order.
- Collaborative and flexible, always ready to support colleagues and contribute to team success.
Person Specification
- Proactive and able to take initiative, with a strong ability to work independently while also thriving in a team environment.
- Tact and diplomacy - Diplomatic and professional, with the ability to navigate sensitive situations with care and discretion.
- in managing complex workloads, consistently delivering quality results within tight deadlines.
- Anticipates needs and plans ahead to ensure smooth operations and the successful delivery of tasks.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
This role focusses on raising funds for Bowel Research UKs medical research projects and work that focuses on patient and public involvement. Funds raised will be a mix of restricted project funding and unrestricted funds that can support the organisations core operations.
You will need to work closely with colleagues in Research and Patient & Public Involvement to ensure you have a strong understanding of current funding needs and research successes. You will take the lead on seeking out new prospects and nurturing existing relationships to significantly grow income. You will achieve this by researching sources of funding, devising individually tailored applications, maintaining excellent communications with existing and potential donor trusts and foundations, delivering an agreed income target as well as growing funding from these sources.
The role will include researching relevant opportunities, identifying the most appropriate projects, writing and submitting applications and ensuring excellent donor management, development and reporting. Trusts and Foundations income is a cornerstone of Bowel Research UKs charitable income each year and is responsible for around a third of fundraised income. The organisation has assessed the trusts' function recently, the outcome of which shows that there is scope to significantly grow this area of activity. Full support will be given to the Trust Fundraising Manager to enable this growth to happen.
You will be a motivated self-starter able to write, budget and communicate effectively. You will develop relationships with ease and feel able to positively influence colleagues at all levels of an organisation. The position requires someone with a positive attitude who is determined and resilient.
If you are someone who is or has operated at a senior trust fundraiser level, or someone who can demonstrate experience of developing a trust and grants pipeline, creating compelling applications and directly delivering income success, then this role might be for you.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact Jo to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Wednesday 30th April
Interviews are expected to be held on Thursday 8th May (virtually)
Make a Change
Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.
Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators. The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.
This is a new and exciting role within the Make a Change team. This exciting new role offers a unique opportunity to join our team at a pivotal moment. As the first person to fill this position, you'll play a key role in shaping its development and collaborating with the team to define its future direction. This is a fantastic time to join us as we grow, and you'll be an integral part of establishing this important function and contributing to our collective and continued success
We are seeking a Make a Change Development Lead to drive the development and innovation plans for the model for 2025-28. This pivotal role will focus on enhancing the three core strands of Make a Change: Expert Support, Workforce Development, and Community Outreach.
This role requires innovation, leadership and collaboration with a range of stakeholders, ensuring these strands work seamlessly together to achieve meaningful, measurable outcomes for individuals and communities.
You will need to think long-term and understand how different components of the programme fit together. Strong leadership skills are necessary to guide teams, inspire collaboration, and make decisions that will influence both the direction of the programme and its day-to-day operations. You will have a passion for innovation and continuous improvement to develop and test new strategies, tools, and methodologies, ensuring that the programme remains dynamic and responsive to changing needs.
This is an exciting opportunity within a creative and proactive team, where members are encouraged to seek out and share learning. The role focuses on continuously developing our work with perpetrators, contributing to the growing evidence base on effective behaviour change and strategies to keep survivors safe.
The client requests no contact from agencies or media sales.
The North West England Methodist District (NWED) is seeking to appoint a District Property Secretary. The role is home-based, with travel throughout the District. They will be the first point of contact on all matters relating to property and will work in collaboration with the churches and circuits within the District, providing oversight of the properties owned by the District. The post holder will give support and assistance to a range of stakeholders on property-related matters, in the context of Methodist Church governance.
The client requests no contact from agencies or media sales.
Hours: 35 hours per week. We are open to considering a job share arrangement for the right candidates.
Salary: £39,000.
Location: Homeworking.
Reports to: Head of Programmes.
Oversight of a delivery team: Yes (currently 30 plus self-employed coordinators).
Travel: Travel across the country to visit our activities, including overnight stays, is part of this role. All related expenses will be covered by The Country Trust.
Annual leave: 25 days annual leave plus Bank Holidays (FTE).
Benefits: Workplace pension. Homeworking, some flexibility on working hours.
Are you passionate about connecting disadvantaged children with food, farming, and nature?
We're looking for a dedicated and experienced Programme Manager—an inspiring, child-centred educator with a deep commitment to tackling poverty of opportunity.
Through effective team management and leadership, and collaboration with colleagues, this role enables a large team of expert practitioners to deliver the charity’s mission of providing high quality, educational, relevant, safe and impactful Farm Discovery visits and related activities for disadvantaged children across England and North Wales.
Could you:
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Lead our dispersed Farm Discovery team of expert practitioners, ensuring all our processes - recruitment, training, administration, reporting, information management, communication, budgeting, evaluation and of course our delivery - enable us to achieve amazing things with primary school communities in disadvantaged areas around the country?
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Work with others to grow and shape our programmes to achieve our vision?
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As an inspiring advocate of our work, build our contribution to the national conversation around food, farming and nature education?
If so, would love to hear from you!
Due to our safer recruitment process we are not able to accept CVs for this position.
Applications close: noon 30th April
First round interviews (held virtually) will be on Wednesday 7th May. Second round interviews will be held face-to-face in London on Wednesday 14th May.
The client requests no contact from agencies or media sales.
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
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Our Funding Management team are looking for someone who loves excel and has excellent attention to detail. (We have 2 x roles - a 12 month and a 6 month fixed-term contract)
This role is responsible for ensuring we maximise our restricted funds income in compliance with our funders requirements by allocating funding to grants, compiling and submitting claims and reports to Funders in a timely manner. Working effectively across the King's Trusts Delivery, Finance and Fundraising teams in a proactive manner.
The role is perfect for you if you have strong administration, reporting and time management skills along with experience of using CRM databases and excel.
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Job Title: Independent Services Manager
Service: Independent Services for complaints and secure accommodation reviews
Salary Range: £19,200 to £20,400 per annum (FTE £32,000 to £34,000)
Location: Home based
Work Pattern: Part-time, 21 hours (ideally over 3-4 days)
Contract Type: Permanent
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
About the Independent Service Manager role
We are looking for an experienced childcare professional to manage our England wide service for complaints under the Children Act (1989) and Independent Person service for Secure Accommodation Reviews for children placed in secure children’s home under section 25 of the Children Act (1989).
The role will be responsible for the delivery of this national service managing a group of committed and dedicated Independent Person, as well as managing the relationships with our commissioning authorities. You will have the credibility to work at a management level, and the skills and experience in the sector to support and manage people, relationships with commissioners whilst maintaining high standards of professional practice.
We want a leader who will build and develop our team of associate Independent Persons who act as Investigating Officers, Independent Persons, Stage 3 Panel chairs and panel members for Children Act (1989) complaints against local authorities, and Independent Persons for Secure Accommodation Reviews.
The post holder will be responsible for ensuring excellent service delivery that meets internal and external performance measures. They will hold responsibility for quality assuring work undertaken via contact with Independent Persons and scrutiny of investigation reports.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
This post will be home based (with access to our attractive Central London offices for those who wish to do so).
The post holder may on occasion be asked to travel within England as part of contract management or to attend staff and management events in London.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Monday 5th May 2025 at 23:59
Interview Date: Wednesday 14th May 2025
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
2025 Coram Voice - Registered charity no: 1046207
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic individual with a can-do attitude to join our Fundraising & Engagement Team and help raise vital funds for children with cancer. You don’t need previous fundraising experience—just strong organisational skills, creativity, a talent for building relationships, and a genuine passion for making a difference and raising money for charitable causes.
In this varied role, you’ll support the planning and delivery of fundraising events, care for our amazing supporters, and assist with individual, community, and corporate fundraising activities. You’ll gain hands-on experience across multiple fundraising areas, playing a key role in ensuring the smooth delivery of the team’s work through excellent administrative and project support.
This is a hugely rewarding opportunity for someone looking to take their first step into the charity or fundraising sector, or to build on existing experience. If you’re ready to learn, grow, and be part of something meaningful—we’d love to hear from you!
Who are we looking for?
To succeed in this role, you will need to be passionate about fundraising and demonstrate key qualities that will help you thrive in a dynamic and supportive environment.
The ideal candidate will have:
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A keen interest in fundraising with a willingness to learn and develop as a professional fundraiser (and if the opportunity arose, a willingness to study for a Level 3 Fundraising Apprenticeship over 13 months)
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Strong communication skills, both written and verbal, and the ability to provide excellent supporter care and build relationships.
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A positive, enthusiastic and results-driven attitude with the ability to work on your own initiative or as part of a team.
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IT literacy with knowledge of Microsoft packages.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based, ideally located in London or within a short commutable distance. Regular travel to the London office is a key requirement of the role, with occasional national travel also expected.
Interviews: 20 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty.
Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.
Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued.
This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.
Who are we looking for?
We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships.
The ideal candidate will have:
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Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising.
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Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.
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Strong planning and organisation skills, with the ability to handle multiple activities simultaneously.
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Proven record of being results-driven and achieving agreed fundraising targets ad outcomes.
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Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
Interviews: 19 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.
About the role
Are you an organised, proactive individual with a passion for supporting a dynamic team? This exciting and important role offers the opportunity to contribute to the smooth operation of a growing charity while helping so shape its external communications and marketing strategy.
We are looking for a Communications and Marketing Assistant to support the Head of Communications and Marketing at ASC. In this role, you will help to create, support, and deliver the charity’s external communications and marketing strategy, working closely with ASC teams, including the Executive and Senior Leadership teams. You will gain valuable insights into our work and help deliver and evaluate activities that lead to the effective positioning and promotion of the charity.
Responsibilities
- Content Creation:
- Drafting and editing engaging content for various channels (website, social media, email, print).
- Creating and updating website content.
- Developing and creating a newsletter to engage an audience of followers.
- Writing and broadcasting external emails.
- Creating templates for ASC-wide use based on brand e.g. PPT templates.
- Stories Database
- Managing a database of case studies that are gathered through ASC case work and through digital channels.
- Social Media Management:
- Managing and monitoring social media channels, responding to enquiries, and engaging with supporters.
- Contributing to the development of social media strategies for specific projects.
- Sharing key messages and calls to action on social media accounts.
- Campaign Support:
- Assisting with the development and execution of marketing campaigns.
- Tracking campaign performance and providing data analysis.
- Collaborating with the Exec and Leadership to identify comms opportunities.
- Podcast:
- Recording and editing.
- Graphic design using CANVA to accompany the above.
- Other Duties:
- Responding to queries from the general public.
- Attending meetings, events, and conferences.
- Liaising and building relationships with journalists and other key stakeholders where required.
- Providing general administrative support to the marketing and communications team.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
- Personal Attributes
- Purpose driven with an commitment to our mission and values.
- Commitment to working within the principles of equity, diversity and inclusion, with a particular interest in disability rights.
- Willingness to support colleagues and contribute positively to team objectives.
- Solution orientated, with the ability to anticipate needs and resolve issues independently.
- Experience
- Experience in the field of External Communications & Marketing, preferably in the charity sector.
- Experience in using various communication channels, including digital platforms and social media.
- Skills
- Excellent written and verbal communication skills, with the ability to identify, simplify, and convey key messages clearly and effectively.
- Ability to tailor messaging for different audiences.
- Ability to assist with social media strategy planning and content scheduling, including researching trends and drafting engaging posts to support campaign goals.
- Analytical with the ability to track and evaluate campaign performance to provide actionable insights.
- Ability to organise and prioritise tasks in a changing environment.
- Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Knowledge
- Understanding of digital marketing including content creation, social media management and how digital platforms (e.g. social media, email, websites) can enhance engagement.
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
If you want support applying, contact us using the email address above.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
Closing date: 12:59pm on Wednesday 30th April 2025
Shortlisted candidates will be asked to complete a selection exercise prior to their interview
Interviews will take place on the 19th & 20th May
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
We are have the opportunity for an Employee Relations Advisors to join our People & Organisational Development team on a 6 Month Fixed Term Contract.
This Contract opportunity will see you working as part of a Shared Service team, managing numerous ER projects at any one time. This will involve coordinating administrative tasks, supporting the development and implementation of strategic initiatives, and managing stakeholder relationships to ensure alignment and collaboration across departments.
With more than 2,000 staff UK wide, the RBL Employee Relations team are at the heart of supporting our workforce. The team is a well-established group of Advisors, and this Contract role is newly created to be responsible for managing and driving project based initiatives and ensuring the successful planning and delivery of key projects.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the People Operations Manager, key responsibilities will include:
- Managing numerous Employee Relations projects
- Upskilling Senior Managers to handle change within their Care Homes
- Supporting Senior Care Management to implement change initiatives
- Dealing with disputes appropriately
- Staying current with Employee Relations trends, regulations and legal requirements
This role is a 6 Month Fixed Term Contract. You will be expected to travel nationwide regularly in the course of your work. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
Our Employee Relations Team at RBL launched in July 2022 and has gone from strength to strength since that time, developing strong relationships with its stakeholders, both within the People Directorate and in other directorates around the organisation to position itself as an important asset in day to day people management.
As an organisation here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.