Operations Manager Roles Jobs

The Training Administrator plays a vital role in supporting the smooth operation of our training services. You’ll work closely with the Training Manager and the wider team undertaking a variety of administrative activities associated with training, with an emphasis on administration for private courses and our learning management system. The role will include supporting live courses, providing administrative support for our training bookings, managing our mailbox, and developing our E Learning content and systems.

This role will suit someone with proven administration experience, excellent IT and data management skills, an eye-for-detail and excellent proof-reading skills. The ability to prioritise workloads and work independently and proactively using your initiative is essential. You will also have a good knowledge and understanding of a PDA Profile of Autism. It's a very busy but interesting and creative role!

The role is part time, working 21.5 hours per week at £13.91 an hour. Actual salary per annum £15,551 (FTE £25,316)

Who Are We?

Dialogue Earth is an independent non-profit dedicated to producing exceptional environmental journalism and informed conversations on urgent climate and sustainability topics. Our unique model brings local voices to global audiences and global stories of hope, action, and change to local communities.

Dialogue Earth researches, writes, commissions, edits, and publishes news reports and analyses of environmental and climate threats, to stimulate the exchange of information and ideas between readers in diverse geographies.

We are committed to accurately portraying China’s development impacts across the Global South through geopolitically even-handed reporting and constructive dialogue. A UK-registered charity headquartered in London, our approach is rooted in a network of specialist country editors located across South and Southeast Asia, Africa, and Latin America, and delivered through reporting in eight languages, workshops, and media partnerships. We seek to bring light, rather than heat, to crucial debates, and solutions to bear on complex problems.

The Role

Reports to: Chief Operations Officer

Role Purpose

The Social Media Officer will play a crucial role in enhancing Dialogue Earth’s digital presence by implementing a dynamic and evolving social media strategy. Working closely with the Social Media Content Creator and international team members, the post-holder will ensure content is disseminated effectively across various platforms, with a strong focus on audience engagement and alignment with audience personas. They will also be responsible for developing campaigns, overseeing social media analytics, and presenting insights in engaging ways to support the organisation’s mission of promoting awareness and dialogue on environmental and climate change issues.

Main Responsibilities

• Collaborate closely with the Social Media Content Creator to develop and implement Dialogue Earth’s evolving global social media strategy.
• Work with Dialogue Earth’s editorial teams in the UK, China, South Asia, Latin America, and Southeast Asia to promote content effectively and innovatively on platforms, including Bluesky, X, WhatsApp, Facebook, LinkedIn, and others as needed.
• Oversee and guide the work of the part-time Social Media Officer in Southeast Asia by providing task management and feedback.
• In partnership with the Social Media Content Creator, develop and manage campaigns, such as thematic weeks and awareness initiatives.
• Collaborate with the editorial and social media teams to produce audience-centric social media content, ensuring alignment with established audience personas and continuously improving dissemination strategies.
• Monitor, evaluate, and report social media performance through streamlined analytics processes, making stats accessible and engaging for the broader team.
• Ensure all social media activities align with Dialogue Earth’s branding guidelines and editorial tone.
• Keep track of social media trends, external news, and relevant content of interest to feed back to the editorial team.
• Manage online attacks and technical issues related to social media.
• Prepare and present social media insights for funder reports.
• Maintain oversight of social media budgets and ensure spending is tracked and reported accurately.
• Manage occasional social media advertising on platforms where feasible (e.g., LinkedIn).
• Develop and maintain the evolving social media strategy, with a focus on integrating audience personas into workflows.

Essential Experience, Knowledge, and Skills

• A strong commitment to the work of Dialogue Earth.
• A deep interest in environment and climate change issues.
• Excellent verbal, written, and cross-cultural communication skills.
• The ability to work independently and as part of a small, distributed team.
• Experience using social media in a not-for-profit or media organisation.
• The ability to write compelling and concise copy for social media, adapting content for diverse audiences and platforms.
• Familiarity with audience personas and audience-first content strategies.
• Strong attention to detail and organisational skills.

 Desirable Skills

• Familiarity with social media management tools (e.g., Loomly), analytics tools (e.g., Supermetrics, Google Analytics), and CRM systems (e.g., Salesforce, Monday).
• Language skills in Chinese, Hindi, Bengali, Urdu, Nepali, Spanish, or Portuguese.
• Experience working within multi-project organisations and collaborating with partner organisations.
• Experience managing social media ads and analytics reporting (especially on LinkedIn).
• Familiarity with content commissioning processes (writing briefs, research, etc.).
• The ability to work effectively with remote teams and manage task distribution.

Further Information and Benefits

• Salary: £36,035.70 per annum.
• Working Hours: 32 hours per week from 9am-6pm. We offer a four-day working week, with full-time pay.
• Contract Type: 12 months, with a view to renewal.
• Hybrid Working: Staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
• Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
• Holidays: 20 days per annum (pro rata), plus Bank Holidays.
• Location: Shoreditch, London.
• Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.

We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion, and this is reflected in our policies and practices. We work to support our employees to achieve a healthy work-life balance.

For detailed information on how your personal data is processed, please review the Privacy Policy on our website.

Co-operative Development Support Officer

We are delighted to share this new and exciting opportunity for a Co-operative Development Support Officer to join a dynamic organisation. 

Position: Co-operative Development Support Officer

Location: Manchester 

Salary: £26,218 per annum (pro-rated to 21 hours - £15,730)

Hours: Part-time, 3 days a week (21 hours), Hybrid 

Contract: Fixed term contract until 31st December 2025

Closing Date: Midnight, Wednesday 16th April 2025

Interviews: Week commencing 28th April 2025, in Manchester.

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.

About the role: 

As Co-operative Development Support Officer you will support our Community Shares work including the Booster Fund and the Business Support for co-ops teams. This role involves providing essential support to co-operatives and community organisations, guiding them through the process of setting up co-ops, raising and managing community shares. You will also help track performance against funding priorities, contribute to effective funder reporting, and maintain strong relationships with internal and external stakeholders.

Key responsibilities include: 

• Take the lead on a caseload of enquiries from different organisations, triage their initial contact with us and help them progress successfully throughout their client journey with us 

• Support our Community Shares work and work with two of our support programmes including the Booster Fund and Business Support for co-ops, to enable applicants to progress. This will involve initial enquiries, reviewing expressions of interest and application data and identifying gaps in information submitted, tracking and updating application data on salesforce, identifying suitable support providers and assessors, issuing contract packages and monitoring for delivery of work 

• Build a working knowledge of both programmes’ funding criteria, guidance, timescales, and internal processes 

• Flag any technical queries on organisation’s eligibility or proposed plans and address these internally 

• Set up and carry out initial due diligence, following a defined process 

• Act as a point of contact with applicants and handle their queries promptly and effectively, with a growing understanding of internal and external pathways of support and the wider funding landscape for applicants to explore. 

• Work flexibly with other part-time colleagues, and taking the lead and initiative covering for when they are out of the office

• Follow process maps and identify where relevant opportunities to streamline processes or update the process maps 

• Raise purchase orders and track invoices

• Input into our grant making processes and contribute towards monitoring and closing down of support and grant packages, including identifying gaps in delivery   

• Develop the knowledge to help communities navigate the development milestones and funding maze of setting up organisations and moving towards raising community shares

• Work collaboratively with individuals from other partner organisations and to build and maintain positive relationships

About you: 

To be successful in this role, you will be enthusiastic about the organisation and its mission, and you will have experience working as a Development Support Officer in another organisation.

• Strong systems and IT skills and experience, including Salesforce, Sharepoint and other online systems

• Confident in administering processes   

• Experience and confidence in working collaboratively as part of a small team as well as working with external organisations and partners 

• Ability to multi-task and handle an evolving caseload of clients, tracking their progress and keeping them informed as well as (when needed) making lateral connections to help applicants problem solve their next step forward

• Strong client management and customer facing skills, being confident and empathetic on the front line of enquiries

• Strong verbal and written communication skills to communicate clearly and accurately with a variety of individuals inside and outside the organisation

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Development, Operations, Development Support, Operational Support Officer, Admin, Project management, Project Manager, Operational Support, Operational Support Officer, Admin Support, Administration Support, Senior Administrator, Senior Admin etc. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Age UK is recruiting! We have a fantastic opportunity to join our Retail Support team as an Administrator.

Working within our dedicated Retail Support Team, the successful applicant will utilise their skills in administration, data management and customer service to help ensure Age UK's retail Operations are compliant and well-supported.

Working full-time at our Warrington office, you will support our Retail Support Senior Co-ordinator in the swift response to both internal and external stakeholders, both over the phone and via email, while fostering positive relationships with shops, volunteers and external contacts.

With an average of around 4,000 retail volunteers supporting our shops and over £2 million generated annually through Gift Aid, you will take responsibility for any administrative duties through our new online volunteer application platform as well as ensuring the accurate compliance and administration of Gift Aid across Age UK's retail estate; experience and knowledge of Gift Aid is therefore fundamental to the role.

If you are a motivated Administrator looking to use your skills to support a charity that provides vital services and support to older people, then this may be the role for you!

Please see job description for full responsibilities.

Age UK Grade 8N

Must haves:

• Experience working within a high volume multi-functional administration role
• Experience and knowledge of Gift Aid scheme
• The ability to prioritise your own workload
• Proficiency in the use of MS office applications including, Word, Outlook and TEAMS
• Experience at an advanced level of using Excel including V-look ups and formulas
• An ability to work on own initiative and as part of a team
• The ability to train on bespoke systems tailored to unique organisational requirements

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

The Project Accountant role will ensure that Wilton Park events remain competitively priced and that all resources are utilised efficiently.

The role will be responsible for ensuring that all events are managed effectively from a financial perspective – including pricing of events, grant applications, regular liaison with the project teams, timesheet management, financial reconciliations of events and post event analysis.

The role will monitor the key performance indicators for Wilton Park to measure against our effectiveness regarding the strategic direction.

The role will ensure that the priorities of the FCDO are met through the accurate allocation of funds from the various funding sources received via FCDO – ODA, grant funding, ISF and new grants available.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.

Purpose of the role:

The Helpline Senior Data Officer will work with the Data Manager to help oversee reporting and utilisation of Helpline data. This includes:

• Contributing to maintaining data quality, standards and training to ensure that Helpline data is effectively utilised.
• Supporting the Data Manager to lead and grow the data programme and ensure effective publications and outputs of Helpline data and provide occasional reporting and Salesforce support to frontline services.
• Providing support to Data Officers, including overseeing day to day activities and creating action plans as appropriate.
• Engaging in team and personal development, working alongside the Data Manager and Head of Helpline Services to lead on reviewing reports.

To apply:

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

Job specifics:

• Salary: £29,174.00 per annum (pro-rated for part time hours)
• Contract Type: Permanent, Full-time
• Location: Unseen’s head office in Bristol or home based with periodic travel to Bristol and other locations as required for meetings and training.

The deadline for applications is midnight on 20 April 2025.

Kindly note, we reserve the right to close applications early if we receive a high number of applications. As such, we recommend interested applicants to apply early.

We endeavour to hold interviews during the week starting 28 April 2025, but this will be subject to the closing date and hiring manager capacity.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.

Any questions, please contact jobs @ unseenuk. org.

About the role

Are you a service coordinator or a frontline caseworker with demonstrable organisational skills and the ability to develop, deliver and monitor the impact of food based destitution services? Are you highly organised and responsible? Are you passionate about supporting asylum seekers, refugees and vulnerable migrants to rebuild their lives in our community?

If so, this key project management role in our charity might be for you! 

Reporting to the Director, AFRIL's Destitution Coordinator will coordinate the delivery and development of our work to alleviate destitution. You will coordinate a fortnightly referral only food bank in partnership with St Peter’s Church in Lee; secure gifts in kind, manage the distribution of small grants, and work together with our Casework team and partner Immigration Solicitor to support people to engage in the complex process of improving their circumstances. You will supervise volunteers and lead on professional relationships for AFRIL’s destitution work, including influencing local policy. We are a friendly and supportive team and the existing postholder is moving internally so you will have a thorough handover period.

About us:

AFRIL is a growing, dynamic charity that supports asylum seekers, vulnerable migrants, and refugee families in south east London. We support our clients to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle underlying issues, supporting people to integrate, contribute and thrive. We engage in policy and legal interventions to influence positive change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We are 15 staff (7.3 full time equivalent) and over 100 volunteers.

AFRIL delivers the following core services: 

• Rainbow Club Supplementary School - providing weekly supplementary education in  English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status)

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We welcome applications from candidates of all ages and are committed to supporting qualified people to re-enter the workplace after periods of unemployment for example because of homemaking, redundancy, mental health or previous immigration restrictions. Our office is on the first floor of a community centre. We are committed to making reasonable adjustments to support our staff to flourish.

Shortlisted candidates will be invited to interview on 23rd April 2025. 

Terms and conditions:

Hours: Part time 17.5 hours (2.5 days per week) to include every other Saturday morning

Salary: £32,980 - £34,644 pro rata (points 13-16). New employees normally start at the bottom end of this scale, with an annual salary review process.

Location: The office base for this post is the Leemore Community Centre in central Lewisham with service delivery at St Peter’s Church in Lee every other Saturday morning. We have a hybrid working model and the post holder can work from home for part of the week, as agreed with line manager.

Benefits: 

• Annual leave 25 days per annum plus bank holidays (pro rata for part time staff); 

• Pension scheme: 5% employer pension contributions; 

• Flexible working: we do our best to accommodate your preferred working style

• 24/7 Employee Assistance Programme, including access to advice and 121 support

• Clinical supervision: monthly small group reflective practice with clinical provider

• Training and development: access to good quality training and budget 

• Cycle to work scheme 

• Annual salary review

See full Job Description and Person Specification. Applications accepted through charityjob only.

About us:

The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action. 

We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years. 

Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.

THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger. 

We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.

​We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.

You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.

If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.

The position:

The Humane League UK (THL UK) is seeking a data-focussed and strategic individual, with a strong background in digital fundraising, to help drive long-lasting improvements for millions of farmed animals.

This is an exciting time to join a growing organisation, with ambitious fundraising targets over the coming years as we work toward greater financial self-reliance and stability. 

To achieve those targets we need to accelerate our individual giving and digital fundraising programme. 

You can be part of our Development Team helping to make this happen.

You’ll develop and execute our digital fundraising strategy, utilising data to maximise acquisition, engagement, optimisation and conversion of our supporter base to grow our income. By significantly increasing the number of regular givers, converting a higher percentage of non-givers to donors, and acquiring new supporters who can be converted into future donors, you can make sure that our work continues to have long-lasting impacts - ending cages for egg-laying hens, convincing corporates to commit to improving chicken welfare in their supply chains, challenging the Government over the use of fast-growing breeds of chicken, and working to secure the first legislation to protect farmed fish.

To find out more about the role you can watch the recording of our recent webinar by following the 'Apply via website' button.

Who you are:

We are looking for someone with demonstrable experience of analysing, assessing and utilising data, making the most of technical solutions and making informed decisions to optimise and enhance fundraising performance. You’ll have good experience working with CRMs and donor data. If you have experience implementing a new CRM solution in an organisation, this will be a big plus. You will have excellent attention to detail and high standards - ensuring clean and good quality data, maintaining consistent data use across the organisation.

You will have a proven track record of delivering digital fundraising strategies and successful digital fundraising campaigns, as well as developing supporter journeys. You will be someone who thrives on collaborating across an organisation to ensure communications and campaigns are as effective as possible, leading to increased acquisition, engagement and conversion.

You are someone who is able to use their initiative to solve problems and overcome challenges. You are self-motivated, able to work autonomously, be proactive and resourceful. You are a good organiser and project manager, able to manage complex tasks and keep projects on track, ensuring good internal communication and collaboration.

We foster an environment of feedback, development and learning at THL UK. You’ll be someone that values receiving feedback, is able to assess your own performance, and has a desire to want to learn, develop and improve as an individual.

We are looking for someone committed to the work we do for animals, who aligns with our values and has a passion and enthusiasm for digital fundraising. Prior experience of digital fundraising is essential.

We will provide relevant learning and development opportunities, tailored to your experience and personal needs, which could include in-house training, external training, and fundraising events and conferences.

Be part of our mission to end the abuse of animals raised for food.

Primary Duties:

• Lead on developing and executing our digital fundraising strategy: working with our Digital Communications Manager to make sure it aligns with and feeds into our wider organisational digital strategy, as well as with the Head of Development to make sure it aligns with our wider fundraising strategy.

• Management of our new CRM: we are in the process of selecting a new CRM solution to support fundraising at THL UK. This role will initially take responsibility for getting this implemented and embedded in the organisation, and then take on the day-to-day management and responsibility of the CRM to make sure we utilise the platform to its full potential and resolve any challenges or issues.

• Coordinating our end of year fundraising appeal: our biggest of the year, working with our Digital Fundraiser to develop engaging content and communications, and with our Major Gifts Fundraiser and Head of Development to secure match funds and major gifts, to ensure we secure valuable income each year (this appeal raised over £100k in 2024). You’ll help set and track the targets and metrics for the campaign, and conduct post-campaign analysis to capture what we learn to inform our future activities.

• With a focus on acquisition, retention, and conversion, work with our Digital Communications Manager to map out and develop donor journeys as part of our wider supporter journeys, using technological solutions to ensure supporters are progressing effectively.

• Regularly assess and analyse supporter and donor data, using these insights to shape our strategy and activities. This includes monitoring engagement levels across various touch points, such as donating, volunteering, taking digital actions, or engaging with our communications, as well as evaluating segmentation and targeting of key audiences. Identify the data needed to inform decision-making and establish mechanisms to capture it effectively.

• Work with the Finance Operations Lead to make sure all supporter and donation data in our CRM is accurate, complete and up-to-date: this includes ensuring that Gift Aid claims are regularly made, donation data is regularly reconciled with our finance system, that we have a holistic picture of our supporters, and we have a regular programme of data cleansing in place.

• Ensure our donation processes are optimised: allowing us to minimise any possible friction on our donation pages and increase the percentage of those going on to make a donation. Ensuring that we have processes in place to capture abandoned baskets and failed payments, and any technical issues which could disrupt our ability to collect payments are monitored and resolved quickly, working with our technical partners or external experts where necessary.

• Oversee the development of any new donation pages or donor data collection forms: whether those are created in-house or by an external consult or agency.

• Make sure THL UK team members are getting what they need from our CRM and technical solutions. Ensuring that they are using systems correctly and consistently, to avoid poor practices which might result in bad data or sub-optimal functionality. Including access and user permissions, notifications and alerts for new donors and donations, training and support, and access to dashboards and reports needed to inform their work.

• Manage any external support required to optimise our CRM and technological solutions: including our CRM partner, payment processing partner and any additional consultants or third parties. Work with them to make sure any technical issues or significant architectural changes are addressed.

• Provide day-to-day support to our Digital Fundraiser: offering advice and guidance,  working with them on campaigns and communications to help us achieve the goals as set out in our digital fundraising strategy, including regular pushes for key income streams such as regular giving.

• Make sure we optimise any available budget to increase acquisition and conversion to help us achieve our strategic goals.

• Keep colleagues up-to-date on our digital fundraising plans and make sure those plans are fed into our organisation-wide planning tools.

• Look for opportunities for technology to enhance fundraising at THL UK, including use of AI.

In addition:

• Attending relevant events and conferences as necessary: whether to increase your learning, engage with peers in the animal protection or fundraising sectors, or to help raise our profile and support our wider fundraising efforts.

• Helping drive understanding of and engagement with fundraising across the organisation, with staff, volunteers and trustees: sharing updates through presentations, workshops, written communications, or other effective formats to keep the wider team informed on fundraising progress. 

• Participating in team meetings including note-taking and facilitation.

• Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement

• Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging.Recognising the need for all of us to do better for social justice on a personal and organisational level.

• Attending in-person team workshops several times a year.

• Performing any other duties assigned by the Head of Development.

For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.

Hours:

This is a full time position of 37.5 hours per week over Monday to Friday.

From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. The pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.

During the four day week pilot, working hours for this position will be reduced to 30 hours per week, to be worked across Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms for the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.

Good to know:

You will have access to:

• ​A fully remote work environment and team (all equipment is provided)
• A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
• 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
• ​Flexible working hours
• ​A workplace pension
• An annual learning and development budget
• Support for mental and physical wellbeing 
• £25 per month reimbursement towards home working costs

At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome

Our employees all work remotely but still enjoy a supportive, collaborative environment.

For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Digital Fundraising Lead salary please the attached document.

All applicants need to be:

1. ​Fluent in written and spoken English.
2. ​Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
3. ​Committed to our mission to end the abuse of animals raised for food.

The Process:

All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.

Our full interview process comprises of the following stages:

• A skills test to give us an opportunity to see your skills in action (completed remotely).
• Join an online interview (via video call) so we can learn more about each other.
• Final Interview (via video call as above)

For full details of our recruitment process please see the attached document. 

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.

Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.

We are looking for a highly organised and detail-oriented individual to provide essential administrative support to our mass participation events team. This role is crucial in assisting with the coordination of fundraising activities, ensuring smooth operations, and delivering exceptional service to our supporters. You will be responsible for managing phone and email communications with supporters, preparing acknowledgment letters, and updating our database. The successful candidate will contribute to the overall effectiveness of the charity, helping to meet fundraising targets and ensure that all relevant processes run efficiently.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

About Reprieve

Reprieve works with people whose circumstances have made them extremely vulnerable. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.

In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.

We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.

Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About this role

The Deputy Director, Legal and Governance is responsible for providing independent, strategic and proactive legal advice to Reprieve and is a critical member of the Senior Management Team. This is an exciting and varied role in which no two days are the same. You will have the opportunity to interact with inspiring people throughout Reprieve as well as those outside of Reprieve who are integral partners in our work. 

The Deputy Director, Legal and Governance will be a UK-based qualified solicitor or barrister, or have an equivalent qualification from another jurisdiction with sufficient experience working within the UK in a legal capacity either in private practice or in-house environment.

The Deputy Director, Legal and Governance will report to Reprieve’s Board and its Risk Committee; and attend, observe and minute meetings of our Finance Committee and Nominations Committee. They will be expected to play a key role in any special ad-hoc committees established by the Board from time to time, for instance, in the event of a serious incident occurring.

All staff will feel confident to approach the Deputy Director, Legal and Governance with challenging legal questions that cut across Reprieve cases, fundraising and operations. Trustees will feel confident to entrust you to support the SMT in managing risks at Reprieve, and third parties such as suppliers and external counsel will feel comfortable liaising with you, even when the issues being discussed are complex and confidential.

Collaboration is at the heart of Reprieve’s strategy. The Deputy Director, Legal and Governance will have a proven ability to think pragmatically and laterally, to provide sound judgement, to work and collaborate well with teams, and to communicate effectively. They will be wholly committed to the clients Reprieve serves and the issues that Reprieve seeks to address.

Location, contract and salary

The role is a part-time (four days per week) permanent position with an annual salary of £53,620.80 FTE (pro-rated to £53,621 for a four-day week) per annum less any required deductions for income tax and national insurance. 

This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.

Full details and how to apply

Please see the job description for full details on this role. The deadline for applications is 23:59 on 13 April 2025. 

Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. We do this to attract, retain and develop our people to be the best they can be, so we can be here for more dogs and cats. 

We have an exciting opportunity for a HR Business Partner to join us, to business partner with leaders and managers in Battersea’s corporate services functions – Marketing & Communications, Income Generation, Global Programmes and Finance & Corporate Services – as we embark on an ambitious 5-year organisational strategy underpinned by an inspiring people strategy.

The postholder will build collaborative relationships with leaders and managers from allocated business areas (circa 300 employees) to drive change and create positive impact for teams and individuals through a range of people practices and interventions. They will critically question information and evaluate it to make judgements and decisions that mitigate people risks. In addition, they will consistently role model professional principles, behaviours and values, collaborating with colleagues and providing insights and guidance to co-create solutions that help business areas to achieve their plans and positively impact on the employee experience.

The ideal candidate for this role will be MCIPD level 7 qualified (or equivalent), with strong working knowledge of current UK employment law and human resources concepts, practices and processes, with good experience of dealing with and resolving complex employee relations issues, and experience in a business partnering role, including experience of establishing positive, credible and influential working relationships with leaders, managers and colleagues.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 14th April 2025
Interview date(s): w/c 21st April 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Role Title: Administration Officer

Contract Type: Regular

Reporting To: Director, Democratic Openings in Latin America 

Program/Department/Unit Name: Office of MD 3

Locations: Rio de Janeiro or Mexico City

Team Name: Democratic Openings in Latin America and the Caribbean

 Opportunity Description 

The Democratic Openings in Latin America Opportunity seeks to improve socioeconomic wellbeing, strengthen social infrastructure, and help revitalize democratic institutions in Brazil, Chile, Colombia, Guatemala, and Mexico. Over the mid- to long-term, the opportunity will support new democratic possibilities through coalitions that broaden support for democracy, community work at the local level where marginalized populations experience democracy most directly, and democratic culture bolstered by new narratives and communications strategies.

Role Purpose

The Administration Officer will support the Democratic Openings in Latin America Opportunity Director. The role carries out advanced executive assistant responsibilities, such as budget tracking and reporting, logistics support, events management, schedule management, preparing briefing materials, presentations, contracts administration, credit card reporting, and travel arrangements.

Key Responsibilities

• Manage a wide range of administrative and executive support tasks, including budget tracking, events management and logistics support

• Support the Democratic Openings in Latin America Director with administrative functions, including coordinating schedules, planning complex stakeholder meetings/events, and researching/arranging logistics

• Support the Democratic Openings in Latin America team in developing and implementing budget tracking and other policy and processes that advance the work of the opportunity

• Serve as a critical communications and coordination liaison between the Democratic Openings in Latin America Director and the OSF Network as a whole, including Finance and other operational departments, exercising considerable discretion and working under limited supervision

• Generate and prepare a variety of materials in advance of routine and special engagements, preparing briefing materials, meeting agendas and logistics notes, presentations, and reports as needed

• Take notes in meetings and supports project management as required

The ideal candidate

• Multiple years of prior experience in providing executive support services and event planning supporting senior leaders

• Proven experience in collaborating, engaging and supporting multi-country stakeholders

• Excellent writing and communication skills with the ability to express ideas, request actions, and/or formulate plans or policiesAbility to effectively plan, organize, and prioritize activities to efficiently meet objectives (within a complex and multi-geography environment)

• Ability to manage, analyze data and draw insights for managers

• Proficiency in office software and technology (e.g., MS Office Suite)

• Attention to detail and problem-solving skills

• Professional discretion and judgement in dealing with confidential information

• Excellent written and spoken English

• Fluency in Spanish or Portuguese; proficiency in Spanish and Portuguese would be an asset

Key internal relationships

VP Programs, Senior/Managing Directors, Executive Assistants, Department Directors, Global Operations, Grants Management

Key external relationships

External organisations and vendors relevant for event management and logistics

What we offer

• Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.

• Excellent benefits and perks to promote well-being and a healthy work-life balance, including:

  • Generous time off, as well as our standard Open Society close at year-end (where vacation days are not required) and flexible work arrangements.

  • Employer-paid health insurance and dental plans for individuals and families (no employee contribution required).

  • Exceptional retirement savings plan (non-contributory for employees) and life insurance.

  • Progressive paid parental leave, reproductive and family planning support, and much more.

  • Free, healthy, world-cuisine-style lunches or tokens (where our office does not have the scale for café facilities).

  A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.

  Who we are

  Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems.

  Guided by our founder’s values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take.

  Additional information

  Open Society Foundations is committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and life experiences. Each candidate is evaluated solely on their unique qualifications without regard to race, age, sex, religion, ethnic origin, nationality, gender, sexual orientation, disability, pregnancy, or any other legally protected characteristics.
  
  We are committed to providing reasonable accommodations for candidates with disabilities.

Assistant Head of Fundraising (Data, Insight and Supporter Experience)

Salary£55,475.00 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Assistant Head of Fundraising (Data, Insight and Supporter Experience)

Location: London/Hybrid

Salary: £55,475.00 per annum

Weekly Hours: 35

Reference: YMC1091224

YMCA England & Wales is looking for an Assistant Head of Fundraising to help lead our driven and dedicated Database Insight and Supporter Experience team. If you are passionate about making a difference in young people's lives and have an already outstanding career in fundraising operations, then this could be the opportunity for you. We are looking for someone who can design and implement new ways of working which will enable us to continue to grow. Collaboration will be essential so communication skills, a supportive approach, and an ability to think creatively are crucial.

About Us

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Fundraising at YMCA England & Wales has three pillars:

Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships

Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people

Help YMCAs fundraise themselves by providing assets, propositions, and advice for local YMCA fundraisers – we believe there is an exciting opportunity to support with data and insight that requires development.

What you’ll do

As Assistant Head of Fundraising (DISE), you will provide strategic leadership to a multidisciplinary team, overseeing Database Management, Analysis and Insight, and ensuring excellent Supporter Experience, you will develop and implement team strategies that align with the charity’s fundraising and supporter engagement goals, ensuring collaboration, accountability, and continuous improvement.

You will drive exceptional supporter care, ensuring donor interactions are managed professionally and empathetically. By implementing engagement strategies and monitoring supporter satisfaction, you will foster long-term relationships and enhance the overall supporter experience.

Overseeing the Raiser’s Edge NXT platform, you will ensure data accuracy, compliance with UKGDPR and PECR regulations, and integration with third-party platforms. You will optimise database processes, including income reconciliation, Gift Aid processing, and supporter segmentation, ensuring the efficient extraction of appeal and marketing data.

With a focus on data analytics, you will oversee the development of dashboards, KPI reports, and predictive models to drive decision-making. Your insights will support fundraising strategy, campaign performance analysis, and the adoption of data-driven approaches across the organisation.

Additionally, you will manage supplier relationships, ensure compliance with fundraising regulations, and develop risk management policies, collaborating closely with internal teams to support operational excellence.

Who We’re Looking For

We are seeking a driven, creative, and inspirational leader from the Charity Sector. You’ll have led teams within supporter care, database management or fundraising operations. You are a natural at building relationships. You are someone who understands and respects YMCA’s heritage, mission, vision, and overall strategies.

This role reports to the Head of Fundraising and works closely within a vibrant team as well as across the whole of YMCA England & Wales. You will have experience of managing multiple internal and external relationships, and work closely with the Assistant Heads of Fundraising responsible for Public Fundraising and Strategic Partnership.

You are a tech-savvy individual who can streamline workflows and develop tools like the Power Automate for automation, Power BI for data visualization, and AI for advanced data insights.

And you are a champion of learning and growth, you foster a positive decision-making process while encouraging team collaboration and engagement.

If this sounds like you and you are ready to join us on our journey we would love to hear from you!

Please apply today with cv and cover letter and help us continue to build a better future for young people across England & Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

About Outward

Outward is celebrating 50 years of providing high-quality support and care services to vulnerable people in London. We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them

 About the Role

Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.

Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.

As a Housing Assistant you will be expected to contribute to the efficient and effective administration of the Supported Housing Department and work closely with the Tenancy and Income Management Officers and the Housing Management Team in order to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants.

You ill also work as part of the Housing team to ensure a seamless service is provided across the income, housing management and maintenance functions of the department including liaising effectively with internal departments, landlords, and external agencies in relation to Housing Management matters.

The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service. 

Benefits

We value our staff and offer a comprehensive benefits package, including:

· 25 days annual leave (excluding Bank Holidays)

· Comprehensive Learning & Development Programme

· Cycle-to-Work Scheme

· Employee Assistance Programme (Health Assured)

· Pension Scheme and Death in Service Benefit

How to Apply

If you think you have the necessary skills and experience for this role please send your CV and a covering letter (preferably in one document). In your covering letter, outline your motivation for applying, how your skills align with the role, and highlight relevant achievements. In the subject line, please state clearly the role you are applying for and your name.

The closing date for all applications is on the 06th April 2025 however it is only an indicative date.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

Diversity at Outward

Outward applies its Equal Opportunities Policy at all stages of recruitment and selection.  Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.  Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.