Operations Manager Jobs

Robertson Bell are working on behalf of The King’s Trust to recruit to a Finance Manager position on a permanent basis. At The King’s Trust, we believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing. We help young people from disadvantaged communities and those facing the greatest adversity by supporting them to build the confidence and skills to live, learn and earn.

The role of the Finance Manager is to ensure finance operations processes are fit for purpose, documented and communicated; to monitor and report on the performance of the team and to identify opportunities and support the implementation of improvements and efficiencies. This is a key role in delivering financial support and information to the Trust to ensure its continued delivery

of programmes and support for young people.

Key Responsibilities:

• Develop and document financial controls framework relating to Sales, Purchase and General ledger as agreed with the Financial Governance & Control team or in response to audit findings.
• Support the Head of Finance Operations to embed a “right-first-time” approach; review, enhance and streamline processes and respond to regulatory or technological changes that impact Trust.
• Set, agree and monitor service standards in conjunction with stakeholders and finance colleagues; and provide regular reports to senior management and stakeholders.
• Develop a suite of KPIs with stretch targets for the Finance Operations Team, work with colleagues to embed, monitor and report to senior management with actions required to achieve target where required.
• Document all Finance Operation processes and procedures.
• Prepare the VAT return for The King’s Trust VAT group.
• Ensure Finance Operations processes are compliant with VAT regulations; provide advice and support to the GL team to ensure all transactions have the correct VAT treatment applied.
• Maintain Finance pages of the Intranet ensuring colleagues have access to all information and documentation to interact efficiently with finance processes.
• Identify training needs for non-finance colleagues; plan and agree on targeted training programmes with non-finance colleagues.
• Network with peers (internal and external) to keep up to date with sector and organisational changes and best practices.
• Work with the internal and external audits as required.

The successful candidate will:

• Have extensive experience overseeing accounts payable and receivable ledgers in a senior capacity, with the knowledge to proactively identify process improvements.
• Naturally analytical and have the desire to drive efficiencies, implement KPIs and contribute to the team’s development strategy.
• Have an understanding of VAT calculations and regulations. Ideally have exposure to partial-exemptions relating to the non-profit sector.
• Be a confident communicator and have the ability to communicate financial information to non-financial stakeholders.

The successful candidate will be based in their Birmingham office, requiring you to go into the office three days per week. You will also benefit from a fantastic holiday package, including 30 days annual leave, plus bank holidays and closure over Christmas and New Year.

Applications will be under constant review before the closing date so please submit your application to our agent Robertson Bell. Apply now to be considered!

4,000 professionals, 0 days wasted, 1 incredible purpose.

Lead Supplier Performance Manager

£50,000 - £55,000 plus

Reports to: Head of Supporter Engagement

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: Oxford, Oxfordshire Office-based with high flexibility (we would expect you to be in the office at a minimum every other Wednesday)

Closing date: 20 January 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: 1st Stage will be a competency based interview via Team, 2nd stage will include a task and will be in person at our Oxford office.

Interview date: w/c 27th January 2025

At Cancer Research UK, we exist to beat cancer.

We are recruiting a Lead Supplier Performance Manager to sit within the Supporter engagement team within the Marketing Fundraising and Engagement directorate (MFE). The role will lead the delivery of supplier performance management for 2 high value/high risk suppliers, one for telemarketing and one for fulfilment. You will also lead and manage a team of Supplier Account Managers (x3) and Execs (x2) to develop and maintain strong relationships with external suppliers to ensure they deliver a great supporter experience, delivering service to the agreed levels

We are looking for someone who has experience in managing high value supplier relationships, who has strong commercial acumen to ensure we are getting the best value for CRUK which in turn impacts the funding for the life changing research that we do. You'll also come with line management or matrix management experience, be a people centric leader that knows how to engage, motivate and inspire a team and someone who embodies

It's an exciting time at Cancer Research UK as we embark on one of our largest transformation projects, focusing on how we engage with our supporters in a much deeper, more meaningful way. This is the vision behind the of our strategy as we work to deliver seamless online and offline interactions, and a service that is personal to our audiences.   The Supporter Engagement team will be moving under the direction of a new Director of Relationships, a strong focus of this role will be how we position ourselves and our supplier relationships within this new way of working. So, it's a real chance for someone to come in an make a tangible impact on how we work and connect with our audiences.

What will I be doing?

• Working collaboratively across MFE, promoting and delivering effective contract management for high value/high risk suppliers ensuring they effectively undertake their contractual obligations to agreed standards and KPI's.

• Build and maintain strong working relationships with senior stakeholders across MFE and with other parts of CRUK, in particular Procurement and Legal.

• Develop relevant strategic supplier relationships that will aid the delivery of MFE's strategy.

• Develop and embed contract management framework across the directorate, and work collaboratively with Procurement and Legal to develop best practice for CRUK where appropriate.

• Ensure supplier performance scorecards are developed, completed and reported in collaboration with Procurement.

• Maximise the ROI on spend with suppliers.

• Ensure internal tools and frameworks are utilised to add value, drive supplier performance and maximise consistency across the Directorate as well as CRUK where relevant i.e. contributing to best practice for CRUK

• Act as a point of escalation to support and guide Account Managers to resolve any issues relating to supplier's performance and manage engagement with Procurement and Legal when necessary.

• Recruit, induct, train and develop staff to perform to a high level following CRUK people policies accurately and consistently.

What are you looking for?

• Deep knowledge and experience in supplier management

• Engages with confidence and builds trusting relationships

• Problem solver with the ability to identify and seek resolution of complex problems

• Proven experience in conflict resolution

• Line Management/Matrix Management of a diverse team with the ability to coach, empower and develop.

• Track record of successfully working and engaging with senior stakeholders

• Excellent interpersonal and communication skills and the ability to communicate effectively in writing, face to face and by telephone with a wide-ranging audience.

• Extremely well organised with the ability to manage significant projects, conflicting priorities, working under pressure and to tight timescales.

• Change agent with continuous improvement mentality, to innovate and manage change.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Job Title: BVSC Buildings Manager
Salary: SCP 37 (£35,815 pro rata per annum)
Responsible to: BVSC Deputy CEO
Location: Latham House 33-34 Paradise Street, Birmingham B1 2AJ
Hours of work: 21 hours per week
Contract: Permanent

Buildings Manager

BVSC (Birmingham Voluntary Service Council) is Birmingham’s CVS (Council for the Voluntary Sector). We are an umbrella body that supports Birmingham’s VCFSE (Voluntary, Community, Faith and Social Enterprise) sector to deliver for the citizens of Birmingham.   

As part of its operations BVSC owns Latham House. Latham House is a multi-occupied office and retail building sited in Birmingham city centre and is the base for BVSC’s activity.

The post-holder will play a critical role in transforming Latham House into a vibrant centre of BVSC’s operations and a significant income generating asset. The successful candidate will be responsible for the development of the building to meet BVSC’s evolving operational requirements, income generation through the management of the tenancy offer and the ongoing maintenance and improvement of Latham House. 

Role Overview:

The Building Manager will take operational responsibility for the Latham House building. The post-holder will lead on driving the transformation of the building, ensure effective day-to-day operations, maximise revenue generation through strategic management, and oversee the building’s ongoing maintenance and improvements. Your role will be pivotal in supporting BVSC's operational needs and ensuring Latham House meets evolving standards in both functionality and sustainability.

The Building Manager will hold operational responsibility for the running of all BVSC estates, currently Latham House, Ensuring:

- Well appointed, managed and maintained estates.

- An effective physical base for BVSC operations.

- BVSC estates generates maximum revenue for BVSC.

Estates Management

1. To lead on estates management for BVSC. Driving the transformation and renovation of BVSC estates so that they support BVSC operations and maximise revenue into BVSC.

2. To ensure the smooth day-to-day running of BVSC estates for its occupiers, visitors and BVSC staff.

3. To procure and performance manage contractors in line with BVSC policies and procedures.

4. To ensure BVSC has effective knowledge of and relationships with suppliers to undertake effective estates management.

5. Carry out regular inspections of the property and organise remedial works.

6. Specify and adopt a planned preventative maintenance programme - including the replacement of M&E and other elements of the physical infrastructure.

7. Oversee and manage the physical space in which BVSC undertakes direct delivery.

8. Conduct regular site checks to identify any health & safety hazards and ensure an appropriate response from BVSC.

9. To be responsible for Health and Safety and other legislative requirements relevant to BVSC estates. Retain records of risk assessments and ensure all recommendations are actioned.

10. To ensure appropriate insurances are in place in relation to BVSC estates.

11. To ensure BVSC buildings meet the highest possible standards in relation to accessibility and impact on the environment.

Income Generation

1. To maximise the resale and rental value of BVSC estates.

2. To lead on maintaining the business model regarding BVSC estates that supports maximum revenue generation for BVSC.

3. To act on behalf of BVSC in regard to establishing new tenants ensuring all lettable space is occupied. This may involve managing external letting agents.

4. To be responsible for revenue generation from BVSC estates. Overseeing the raising and recovery of rent demands, and all other costs to be recovered from the tenants, including the apportioning of utility bills where required. 

5. To work with BVSC staff to support inward investment into the building from grant making bodies, trusts and statutory agencies. 

Managing Tenants 

1. Establishing good relationships with the office and retail tenants and acting as the primary contact to resolve any queries and situations which arise regarding their use of the building and to do so in a timely manner. 

2. Retain accurate tenancy records and ensure that rent reviews, lease expiries and new lettings are triggered, and appropriate terms negotiated in the best interests of BVSC. This may involve the appointment of external advisers.

3. Ensure that tenants comply with their terms of occupation and deal with any issues arising from tenants.

4. Manage the building service charge including its apportionment, annual budgeting, quarterly invoicing and annual reconciliation.  Monitor expenditure during the year.

5. Ensure compliance with health and safety across the building including the tenanted areas in so far as the tenants must comply in accordance with their lease terms.

6. To act in compliance with RICS Service Charge Code

Managerial Responsibilities

1. To line and performance manage staff to deliver against the requirements of each post, in accordance with appropriate BVSC HR  policies and procedures.

2. To manage budgets appropriate to the role and within BVSC’s financial guidelines, by monitoring income against expenditure and dealing with issues  around budget variance.

3. To deputise for other staff when required.

4. To respond positively and constructively to internal performance management  processes and to contribute to the ethos of continuous improvement within BVSC.

Required Skills and Experience:

• Significant experience in estates or property management, including facilities management and income generation strategies.

• Strong knowledge of building maintenance, health and safety regulations, and environmental sustainability practices.

• Excellent communication and negotiation skills with the ability to build and maintain relationships with tenants, contractors, and internal teams.

• Ability to manage budgets, track performance, and deal with financial issues and budget variances.

• Experience in managing staff and delivering team performance in line with organisational goals.

• Experience of working within a culture of continuous improvement and of implementing and maintaining a range of quality assurance processes.

Please see the job description for further details 

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions  

• 35-hour working week (for full time roles)

• 29 days annual leave + bank holidays a year 

• 5% pension contribution 

• 3.5 times salary Death in service benefit 

• BVSC is a Living Wage Employer 

Work-life balance 

• Hybrid working, allowing staff to divide their working hours between our city centre office and their home (Hybrid working may not be applicable to all roles) 

• Flexible working arrangements available for staff 

• A flextime system is in place for staff 

• We offer up to 7 days paid leave per year for undertaking voluntary work or public duties 

• We provide generous maternity and paternity pay 

Staff development 

• We support staff to undertake training and development, providing funding and time off for study 

Values based approach

• We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals 

Wellbeing

• We offer free access to a range of wellbeing platforms 

• BVSC offers all employees a suite of wellbeing support 

We are looking for candidates that can demonstrate the following BVSC organisational values: 

Commitment: Making a positive difference through passion, innovation and social action 

Collaboration: Connecting people and organisations to work together to improve lives 

Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham 

Integrity: Building trust through delivering excellent outcomes 

We are committed to diversity and inclusion and believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. 

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC. 

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted. 

________________________________________

Make a lasting impact at BVSC by leading the transformation of Latham House into a centre of excellence that supports our operational growth and generates vital income. Apply today!

How to Apply:

Please submit your CV, equal opportunities monitoring form and a cover letter detailing your relevant experience and interest in the role.

Closing date for applications – Monday 3rd February 2025 at 10:00am

Interviews to take place – Tuesday 11th February 2025

Interview venue - Latham House 33-34 Paradise Street, Birmingham B1 2AJ

If you have not been contacted for interview by Friday 7th February you should assume that you have not been shortlisted for interview. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role sits within the account management team, which raises over £1.5 million annually through a range of long-term partnerships across multiple sectors. Our partners include ghd, M&S, Primark, Everyone Active and more. We’ve recently won multiple 7-figure partnerships launching in 2025. Success for the team is only growing and we’d love you to be part of this with us!

You’ll be responsible for a portfolio of significant 5 and 6 figure partnerships from a variety of sectors, each with multiple income streams and varying objectives. Reporting to the head of corporate partnerships you’ll manage this exciting and varied portfolio of partnerships, focusing particularly on income growth and delivering shared-purpose opportunities that strengthen and celebrate the relationships we have with these organisations.

As the main contact for these partners, you’ll guide them through every stage of their relationship with Breast Cancer Now. You’ll provide first class account management through your excellent external and internal relationship management skills, always striving to achieve and exceed mutual goals.

Managing the corporate partnerships and engagement executive, you’ll support and develop them as they manage their own workload and provide support to the wider department.

About you

We’re looking for someone with the drive to deliver first class account management. With the experience of managing impactful and strategic partnerships and who’s excited to work with us and with some incredible and well-known brands!

You’ll confidently and proactively manage a varied portfolio of partnerships and stakeholders. With your experience of creating partnership development plans, you’ll have a proven track record in efficiently managing budgets, mitigating risk and ensuring compliance in all you do. You’ll work collaboratively across teams to ensure the shared goals of the partnerships and our charity are achieved. Your creative thinking will help you to overcome challenges and identify opportunities (financial or strategic) to maximise partnership potential, securing growth within our partnerships.

If you have experience in delivering excellent account management, the ability to develop your line report and a determination to help us achieve our strategic objectives, this could be the role for you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Wednesday 29 January 2025

First round interviews (online) Week commencing 3 February 2025

Second round interviews (in person) Week commencing 10 February 2025

About the role

We are looking for an Engagement Manager to join our team while our Director of Development is on maternity leave. The person will be responsible for project managing the work of the engagement team, delivering key engagement priorities, and overseeing fundraising events/campaigns and communications.

Location: We operate a hybrid working policy and require a minimum of one day per week in our London office. 
Salary: £35,202 
Contract:   Until 28th February 2026 
Reporting to: Chief Executive
Start date: As soon as possible
Team: The role will deliver a number of engagement projects and provide day to day oversight of the work of the Engagement Team (Communications Officer and Fundraising and Events Coordinator). Line management of this team will be delivered by the CEO.  

Closing date:19th January 2025

Job description

Engagement

1.Oversee our engagement with Chambers

• Manage and administer The Chambers Pro Bono Framework
  • Recruiting chambers for 2025
  • Ensuring regular communication and responding to queries
  • Producing bespoke reports for each set of chambers
  • Manage and administer the Pro Bono Champions scheme
• Ensuring regular communication
• Keeping our records up to date and accurate
• Recruiting new Pro Bono Champions

2.Oversee our engagement with barristers

• Manage and administer the Bar’s involvement in the Pro Bono Recognition List of England and Wales
• Sign up, welcome and support our panel of volunteer barristers including mentors and reviewers

3.Support the Director of Casework and regional caseworkers with engagement

Communication

1.Project manage the work of the Engagement Team

• Ensuring the business plan and engagement strategy is delivered
• Advising and supporting our Communications Officer with key stakeholders and the press, ensuring accuracy and timeliness.
• Advising and supporting the Fundraising and Events Officer
  • Ensuring events are delivered to an excellent standard and on budget. Of key importance are the annual Bar Pro Bono Awards.
  • Overseeing fundraising events/campaigns to ensure targets are met.
  • Overseeing the work of the part time administrator, to increase the Bar's engagement

2.Lead on our engagement with Pro Bono Week in November 2025

3.Overall coordination of our stakeholders’ communications calendar.

Other

1. This role requires the post holder to take full responsibility for organising their own work and handle administrative duties, ensuring smooth and efficient operations without reliance on administrative support. 

2. Undertake any other responsibilities as reasonably requested by the Chief Executive and the Director of Casework/Chief Operating Officer.

3. You may be required to work outside of your usual working hours from time to time to support the work of Advocate.

Person Specification

Essential

1.Experience of line managing staff

2.Experience of directing multiple projects, meeting deadlines and managing competing priorities

3.Experience of creating a wide range of communications for key stakeholders

4.Experience of managing social media or marketing campaigns

5.A highly organised, and thorough approach to work with meticulous attention to detail 

6.Experience of building and maintaining relationships with stakeholders at all levels

7.Experience in using Advanced Microsoft Office packages, particularly Excel, Word, Salesforce and SharePoint

Desirable

1.A good working knowledge of the Bar of England & Wales

2.Experience of line managing multiple staff members

3.Experience of working on fundraising projects and events

Other

1.Proactive, positive approach to developing the work of Advocate and a passion for access to justice

2.Commitment to promoting equality, diversity and inclusion.

3.Flexibility and willingness to learn new skills

This role profile is not exclusive or exhaustive. It is intended as an outline indication of the areas of responsibility and may be amended in light of the changing needs of the organisation.

Advocate is an equal opportunities employer.

At Ambitious about Autism, we're currently looking for an Office Manager to join our team at TreeHouse School.

You'll provide high quality administrative and reception support to TreeHouse School, overseeing the running of the front office and acting as a central information point for staff, parents and visitors.

Some key duties will include:

• Managing the stationery budget and ordering supplies for the school
• Line management of the Receptionist
• Arranging meeting room bookings
• Managing the team's annual leave

We are looking for someone who has:

• Strong administrative and reception experience
• Excellent IT skills
• Excellent interpersonal skills at all levels via telephone and written communication
• Experience of using your own initiative to plan and manage your own workload

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

If you are an experienced finance manager looking to utilise your experience in the charity sector, this could be the role for you!

Canine Partners' mission is to transform the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Finance Manager to join our dedicated Finance team.

This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

What you will do:

Working alongside the Director of Finance and Resources you will ensure the charity's finances are utilised in line with our mission. Leading an established and dedicated team of two, you will oversee all the financial activities, reporting and analysis, whilst improving and maintaining tight financial controls. Undertaking a number of routine tasks, you will also manage monthly management accounts, journals, and year-end accounts.

It is an exciting time to join us, as the charity marks its 35th anniversary this year and we will be doing a lot to celebrate! We have recently launched our 5-year plan, which has been shaped in a large part by the finances and financial modelling; this work will continue to become more detailed and accurate as we move through the 5-year plan, which you will play a key part in supporting using honed modelling, projecting and problem-solving skills.

What we are looking for:

• Qualified accountant (CIPFA/CIMA/FCA/ACA/ACCA) with relevant senior financial experience.
• Strong ICT skills including database (Office 365, MS Excel in particular).
• Broad experience of budget management and strategic planning (ideally in charitable settings but not essential).
• Flexibility, adaptability and ability to use initiative.
• Strong organisation skills and ability to manage deadlines.
• Proven experience of working within a financial environment and use of sophisticated digital accounting software.
• Effective written and oral communication skills.

It may be advantageous, though not essential, to have experience working in a related field or knowledge of the Charities Statement of Recommended Practice (SORP).

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

What can offer you:

• 33 days annual leave (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking (visiting and site-based staff)
• Dog friendly offices
• Flexible working hours
• Claimable business/travel expenses

This role can be delivered remotely from home. We will provide a laptop, additional screen, and mobile phone for use in the role.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Closing date: 05 February 2025
First interviews will take place online (via MS teams): Date to be confirmed.
Second interviews will take place at our National Training Centre in Osgathorpe, Leicestershire: Date to be confirmed.

Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive a high volume of applications.

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

You may have experience of the following: Charity Finance Lead, Finance and Operations Manager, Financial Controller, Head of Charity Finance, Finance and Resources Manager, Senior Finance Officer, Accounting and Finance Manager, Finance and Compliance Manager, Finance Team Leader, Strategic Finance Manager, etc.

REF-218 932

Your role is to help us ensure more senior education leaders within schools, colleges and alternative provision settings use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making.

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

A big part of the movement that we need to build is in the world of education. We need to inspire and connect with education leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

Key responsibilities include: 

Developing great relationships with senior leaders and other teaching staff, generating a strong understanding of key education issues, needs and behaviours, and building credibility and trust with the sector.

Creating practical tools and resources that help leaders put evidence into action. 

Supporting the scoping and commissioning of behavioural insights research to support effective evidence mobilisation plans and strategies.

Managing new Catalyst Pilot programme grantees. The pilot will explore the impact of varying approaches to implementing practice change in secondary schools, colleges and Alternative Provision. 

About you: 

You understand the education sector. You really understand how schools, colleges and/or Alternative Provision settings tick. You have experience working in/with an education setting, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a school to reflect on and adopt evidence-based practice.

You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

DEPUTY SUPERSTORE MANAGER – HARBORNE

Closing Date: 20 January 2025

Interview Date: To be confirmed

Location:  Reloved Brum Charity Shop, Harborne, Birmingham

Hours:  37.5 per week

Duration:  Permanent

Salary: Retail Band 3, £22,623 - £24,471 per year

DBS Requirement:  None

“Happy to talk about flexible working”

Are you a confident retail manager looking for a new challenge? 

Do you want to join an innovative and trail blazing charity retailer who has been awarded UK charity shop of the year for 2024/25? 

Our flagship superstore in Harborne, Birmingham, Reloved Brum, is seeking to appoint a Deputy Superstore Manager, who will support the Retail Area Manager and Superstore Manager through management of day-to-day operations.

We are looking for an enthusiastic, creative individual with bags of personality who puts customers at the heart of their decision making.

About the role       

Our charity shops raise vital funds for Birmingham Hospice.  The generosity of our donors and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis and for their families. 

In this new, exciting role, you will be responsible for a range of key activities, such as visual merchandising, stock rotation, volunteer support and health and safety. 

An excellent communicator and self-starter, you will supervise and coach our people.  You will drive and maximise sales to meet and exceed targets and ensure the shop is always up to brand standards.  Additionally, you will be responsible for opening and closing procedures, as well as till operation, making sure that all monies are recorded, secure and banked.

You will always ensure that our customers receive the highest possible standards of customer service, actively seeking to drive customer engagement, seeking feedback to improve the services offered and supporting our activities to promote and grow the business.

If this is you and this sounds like the role for you, then we’d love to receive your application. Come and join us in our charity shop like no other!

To view the full job description for this role and to apply for this vacancy please use the above QR Code, or alternatively visit our vacancies website 

Prospectus is delighted to be partnering with a national health charity in the recruitment of a Community Services Development Manager on a full-time, permanent basis. This is an exciting new role for the organisation which offers flexibility, with the option to be either office-based, hybrid, or remote.

Lupus is a chronic autoimmune disease which is uncommon, complex and poorly understood. It affects the immune system and can cause lasting damage to the kidneys, skin, heart, lungs and/or brain.The organisation is the only national charity supporting people living with lupus and those that care for them. They hold an ambition for a world where people with lupus can live full and active lives and work hard to empower people by providing information about lupus and offering support so their voices are heard and their condition diagnosed and managed effectively. With 35 years of service, the charity is now embarking on an ambitious new strategy, aiming to broaden and deepen its reach across the lupus community.  Reporting to the CEO, this newly created senior leadership role will oversee the management, development, and strategic growth of the charity's community services across the UK.

As Community Services Development Manager, you will lead the planning, monitoring, and delivery of existing services while developing new ones to support the lupus community. You will manage and inspire a small, dedicated team, establishing suitable outcomes and impact measurements, and building relationships with strategic external partners to expand the organisation's reach and influence. You will ensure that new services are consistently developed with service users at the heart of the process and will work as part of the Senior Management Team in order to shape and implement the charity’s broader strategy.

To apply for this role, you will be a dynamic leader with significant experience of managing and developing services across the third sector. You will have demonstrable experience of co-production, and involving beneficiaries in ongoing service development, and significant experience of monitoring services for evaluative purposes. You will have experience of supporting and motivating teams, managing budgets, and ensuring contract compliance. This is a unique opportunity to make a significant impact in the lupus community and play a vital role in shaping the future of the charity's lupus services.

Please apply by submitting your CV in Word format (cover letters are not required at this stage). Successful candidates will be contacted and invited to provide a supporting statement.

As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We are invested in supporting you through your application journey.

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.We are looking for an experienced, dynamic philanthropy and partnerships manager to lead our philanthropy team. We require someone who has demonstrable experience in philanthropy fundraising or has strong transferable skills. It is essential that you have experience in managing people at a senior level to lead a team of five philanthropy fundraisers.

Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

Homeless Health Link Manager (Full-Time, Fixed-term to March 2026)
Twickenham, Greater London
37.5 Hours per week

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

We’re now looking for a Homeless Health Link Manager to join our team on a full-time, fixed-term contract to March 2026.

The Benefits

– Salary of £39,287 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness.

You’ll discover a passionate, supportive environment where the entire team is working toward the same goals and is dedicated to making positive change and producing great results.

The Role

This role will be responsible for delivering high-quality services offered by the Homeless Health Link Service, focusing on engaging homeless clients, including rough sleepers, in a range of primary care, mental health, and substance misuse services. This post is required to undertake high-quality case work and assessments of individuals with complex needs, including challenging mental and physical health needs.

The role will be responsible for processing referrals into the service from a range of sources across the boroughs and act as an entry point into the service and work closely and proactively with local authorities, statutory and non statutory Health and housing services to improve pathways for homeless clients accessing physical and mental health services.

This role will be responsible for the strategic promotion of the services across the boroughs, engaging with a range of supported housing and homelessness service providers to source referrals into the services. The role will also be responsible for the liaison and communication of case management across any providers engaged with the service.

This service is for single homeless people who have slept rough or at risk of sleeping rough across SPEAR’s boroughs of operation.

JOB PURPOSE

We are looking for a maternity cover for our Trust & Foundations Manager role. Passionate about Trust Fundraising at a high level and about UNHCR’s work, this role is involved in the cultivation and stewardship of some our biggest and most established trust and foundation donors.

You will join our small but talented Philanthropy Team supporting on identifying and bringing on board new and prospective trust and foundation supporters, and securing repeat income from key relationships.

You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate donor relationships. An experienced fundraiser, you will provide strategic insight into how we grow and improve our programme. 

You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing prospect pipelines and crafting compelling donor communications.

This role is also responsible for managing the Senior Trusts and Foundations Officer and will provide support, mentorship and coaching to help the development of this role.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

• Manage the Senior Officer working on trusts and foundations. 
• Work as part of the Philanthropy Team to develop new opportunities with trusts and foundation donors in line with UK for UNHCR’s fundraising strategy, achieving six figure income targets.
• Support the development and management of a robust prospect pipeline and a calendar of opportunities for grant submissions, engagement, cultivation and stewardship of donors.
• Work with the wider international organisation to identify the most appropriate funding propositions for donors.
• Craft compelling propositions and proposals for trusts and foundation donors and ensure quality and timely reporting on donations made.
• Establish a strategic and tactical response to selected prospects and existing trust and foundation donors in the event of humanitarian emergencies.
• Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospective donors.
• Maintain accurate records on Salesforce, for income recording and earmarking.
• Work with the wider team to deliver bespoke trust and foundation activities including virtual and in-person events.
• Help to position and raise awareness of UK for UNHCR’s role among peers, donors and other audiences by participating in sector networks and representing UK for UNHCR at events, as appropriate.
• Work within UK for UNHCR’s due diligence policy and data protection policies and processes.
• Support the Philanthropy team in other activities, as requested. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Essential Experience

• Experience of working in an income generating capacity within an NGO, INGO or fundraising organisation to identify, approach, secure and steward trusts & foundation gifts at the five, six and seven figure gift level.
• Experience of developing donor care plans and delivering bespoke proposals and communications to generate income.
• Experience of managing a prospect pipeline.
• Experience working on complex proposals involving multiple stakeholders.

Essential Skills/Knowledge  

• Confident communicator with the ability to effectively influence internal and external stakeholders.
• Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally.
• Ability to act proactively to identify new prospects and fundraising opportunities.
• Ability to negotiate internally and externally, delivering mutually beneficial outcomes.
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
• Good attention to detail, ability to proof-read.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Excellent stakeholder and relationship management skills.
• Proficient in using Word, Excel and PowerPoint.
• Working knowledge of fundraising databases.

 Desirable Skills/Experience 

• Experience of line management.
• Experience using Salesforce.

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight, Monday 20th January 2025.

First-stage interviews: Week commencing Monday 20th January 2025.

Second-stage interviews: TBC

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Join GSG Impact as a Knowledge Manager and Shape the Future of Impact Investing

Are you ready to lead knowledge management and community engagement for a global network dedicated to sustainable development? At GSG Impact, we’re looking for a visionary Knowledge Manager to drive collaboration, build capacity, and evaluate impact across our network of national partners in over 45 countries.

This role goes beyond managing knowledge systems. It involves inspiring stakeholders, fostering innovation, and strengthening relationships across finance, business, government, and philanthropy. If you are passionate about impact measurement, strategic leadership, and empowering communities to tackle global challenges, this opportunity is for you.

We offer a dynamic and inclusive work environment with flexibility, competitive compensation, and the chance to make a real difference.

Apply now and be part of a movement shaping a more sustainable and equitable future.