Operations Manager Jobs

Summary

We’re looking for a Fundraising Manager to join us in Wales, to help shape and achieve our ambitious vision for fundraising. As a charity, the National Trust relies heavily on the income we generate through our various fundraising activities and channels.  You'll have a proven track record in securing funds from a range of sources including major donors and charitable trusts. 

This is a permanent role for 30hrs per week. You’ll be based at one of our regional offices in Wales and we support hybrid working. We can discuss this further at interview. 

Please include a cover letter and CV with your application. 

Internally, you will be known as Philanthropy Consultant.

Rydym yn chwilio am Reolwr Codi Arian i ymuno â ni yng Nghymru, i helpu i lunio a chyflawni ein gweledigaeth uchelgeisiol ar gyfer codi arian. Fel elusen, mae'r Ymddiriedolaeth Genedlaethol yn dibynnu'n helaeth ar yr incwm rydym yn ei gynhyrchu drwy ein gweithgareddau a'n sianeli codi arian amrywiol.  Bydd gennych hanes profedig o sicrhau arian o amrywiaeth o ffynonellau, gan gynnwys rhoddwyr mawr ac ymddiriedolaethau elusennol.

Mae hon yn swydd barhaol am 30 awr yr wythnos. Byddwch wedi'ch lleoli yn un o'n swyddfeydd rhanbarthol yng Nghymru ac rydym yn cefnogi gweithio hybrid. Gallwn drafod hyn ymhellach yn y cyfweliad. 

Dylech gynnwys llythyr eglurhaol a CV gyda'ch cais. 

Yn fewnol, fe'ch gelwir yn Ymgynghorydd Dyngarwch.

What it's like to work here

You’ll be part of the Trust’s internal consultancy: a flexible resource of specialist skills and expertise. As one of a multidisciplinary team of experts, including curators, fundraisers, building surveyors and project managers, you’ll be working with others to help make things happen. 

You’ll have a flair for building and strengthening special relationships with existing potential donors and have had success in working with Trusts and Foundations. Experienced in developing and delivering large fundraising appeals and campaign, you’ll have a gift for inspiring your colleagues to ‘think like fundraisers’, unlocking enthusiasm, networks and innovative opportunities. We have an ambitious fundraising vision and exciting new projects on the horizon - we want you to be part of shaping them.

Sut brofiad yw gweithio yma?

Byddwch yn rhan o ymgynghoriaeth fewnol yr Ymddiriedolaeth: adnodd hyblyg o sgiliau arbenigol. Fel un o dîm amlddisgyblaethol o arbenigwyr, gan gynnwys curaduron, codwyr arian, syrfewyr adeiladu a rheolwyr prosiect, byddwch yn gweithio gydag eraill i wneud i bethau ddigwydd. 

Byddwch yn ddawnus wrth feithrin a chryfhau cysylltiadau arbennig gyda darpar roddwyr presennol ac wedi cael llwyddiant wrth weithio gydag Ymddiriedolaethau a Sefydliadau. Yn brofiadol mewn datblygu a chyflawni ymgyrchoedd codi arian mawr, byddwch yn fedrus wrth ysbrydoli eich cydweithwyr i ‘feddwl fel codwyr arian’, gan ddatgloi brwdfrydedd, rhwydweithiau a chyfleoedd arloesol. Mae gennym weledigaeth codi arian uchelgeisiol a phrosiectau newydd cyffrous ar y gorwel - rydym am i chi fod yn rhan o’u llunio.

What you'll be doing

We’re looking for a dynamic, highly experienced fundraiser to join our Wales Growing Support Consultancy team.  As one of our fundraising experts in the region you will help some of our most inspiring properties by developing and delivering ambitious fundraising plans for major projects, growing individual giving and securing funding from charitable trusts. 

You’ll be working alongside others responsible for raising funds, a variety of consultants, colleagues who manage Trust places and their teams who work on site. You’ll be sharing your knowledge and expertise, supporting others to develop and deepen their understanding.

You'll help some of the Trust’s best-loved places to reach stretching targets through a range of fundraising initiatives. You'll be responsible for developing relationships with new trusts and foundations, and with high-value supporters, talking to them about all aspects of the Trust’s work. You’ll be embedded in project teams, working with specialists from across the Trust.

You'll expand philanthropic giving to an inspiring cause, and you’ll support and develop new fundraising initiatives.

Beth fyddwch chi’n ei wneud?

Rydym yn chwilio am godwr arian hynod brofiadol i ymuno â’n tîm Ymgynghoriaeth Datblygu Cefnogaeth Cymru.  Fel un o’n harbenigwyr codi arian yn y rhanbarth byddwch yn helpu rhai o’n heiddo mwyaf ysbrydoledig drwy ddatblygu a chyflwyno cynlluniau codi arian uchelgeisiol ar gyfer prosiectau mawr, cynyddu rhoddion unigol a sicrhau cyllid gan ymddiriedolaethau elusennol. 

Byddwch yn gweithio ar y cyd ag eraill sy’n gyfrifol am godi arian, amrywiaeth o ymgynghorwyr, cyd-weithwyr sy’n rheoli lleoedd yr Ymddiriedolaeth a’u timau sy’n gweithio ar y safle. Byddwch yn rhannu’ch gwybodaeth a'ch arbenigedd, gan gefnogi eraill i ddatblygu a chryfhau eu dealltwriaeth.

Byddwch yn helpu rhai o leoedd mwyaf poblogaidd yr Ymddiriedolaeth i gyrraedd targedau ymestynnol trwy amrywiaeth o fentrau codi arian. Byddwch yn gyfrifol am ddatblygu cysylltiadau gydag ymddiriedolaethau a sefydliadau, a chefnogwyr gwerth-uchel newydd, gan drafod holl agweddau ar waith yr Ymddiriedolaeth gyda nhw. Byddwch yn rhan o brosiectau tîm, gan weithio gydag arbenigwyr o ar draws yr Ymddiriedolaeth.

Byddwch yn ehangu rhoddi dyngarol i achos sy’n ysbrydoli, a byddwch yn cefnogi ac yn datblygu mentrau codi arian newydd.

Who we're looking for

· experienced in developing complex fundraising plans, with multiple income streams, for projects with stretching targets, and can show evidence of hitting these targets

· experience of working with major donors and charitable trusts and foundations and a proven track record in building long-term relationships with supporters

· proficient in fundraising through individual giving and charitable trusts

· adept at building a compelling case for support

· able to challenge colleagues to think differently and become innovative fundraisers

· a skilled communicator, both written and verbal, who can build strong relationships within diverse teams, both internally and externally

· a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions

· proactive and organised, with experience of working within projects and a talent for multi-tasking and getting things done, strongly focused on detail, quality, cost and time

· a leader for inclusion, who works collaboratively and finds ways to create an inclusive culture

First stage interviews will be held virtually on Wednesday 29 January 2025

Am bwy ydym yn chwilio?

· profiad o ddatblygu cynlluniau codi arian cymhleth, gyda nifer o ffrydiau incwm, ar gyfer prosiectau â thargedau ymestynnol, ac yn gallu dangos tystiolaeth o gyrraedd y targedau hynny.

· tystiolaeth o weithio gyda noddwyr mawr ac ymddiriedolaethau a sefydliadau elusennol a phrofiad amlwg o feithrin cysylltiadau tymor-hir gyda chefnogwyr

· yn fedrus wrth godi arian drwy roddi unigol ac ymddiriedolaethau elusennol

· yn fedrus wrth ddatblygu achos deniadol i sicrhau cefnogaeth

· yn gallu herio cydweithwyr i feddwl yn wahanol a dod yn godwyr arian arloesol

· yn gyfathrebwr medrus, yn ysgrifenedig ac ar lafar, sy’n gallu meithrin perthnasoedd cryf o fewn timau amrywiol, yn fewnol ac yn allanol

· unigolyn sy’n gallu meddwl yn hyblyg ac yn gallu datrys problemau, yn fedrus wrth drefnu a magu rhwydweithiau cynhyrchiol, ac yn hyderus yn tynnu ar eich arbenigedd i ddylanwadu ar benderfyniadau

· yn rhagweithiol ac yn drefnus, gyda phrofiad o weithio o fewn prosiectau ac yn hyfedr wrth gwblhau sawl tasg ar unwaith, ac yn rhoi sylw i fanylion, ansawdd, cost ac amser

· hyrwyddo cynhwysiant, ac sy’n gweithio ar y cyd i ddod o hyd i ffyrdd i greu diwylliant cynhwysol

Cynhelir y cyfweliadau cyntaf yn rhithiol ddydd Mercher 29 Ionawr 2025

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

· Substantial pension scheme of up to 10% basic salary

· Free entry to National Trust places for you, a guest and your children (under 18)

· Rental deposit loan scheme

· Season ticket loan

· EV car lease scheme

· Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

· Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

· Flexible working whenever possible

· Employee assistance programme

· Free parking at most Trust places

Y pecyn

Yr arwyddair sydd wrth wraidd yr Ymddiriedolaeth Genedlaethol yw 'I bawb, am byth'. Rydym yn gweithio'n galed i greu diwylliant cynhwysol, lle mae pawb yn teimlo eu bod yn perthyn iddo. Mae'n bwysig bod ein pobl yn adlewyrchu ac yn cynrychioli amrywiaeth y cymunedau a'r cynulleidfaoedd yr ydym yn eu gwasanaethu. Rydym yn croesawu ac yn gwerthfawrogi gwahaniaeth, felly pan ddywedwn ein bod ar gyfer pawb, rydym eisiau i bawb deimlo'n gartrefol yn ein timau hefyd.

· Cynllun pensiwn sylweddol hyd at 10% o gyflog sylfaenol

· Mynediad am ddim i eiddo'r Ymddiriedolaeth Genedlaethol, i chi, gwestai a'ch plant (dan 18 oed)

· Cynllun benthyciad blaendal rhent

· Benthyciad tocyn tymor

· Gostyngiadau buddion y gweithle, h.y. aelodaeth gampfa, codau gostyngiad siopa, gostyngiadau ar gyfer y sinema

· Lwfans gwyliau hyd at 32 diwrnod mewn perthynas â hyd y gwasanaeth, yn ogystal â chynllun prynu gwyliau, yn amodol ar fodloni meini prawf gofynnol.

· Oriau gweithio hyblyg lle bynnag y bo'n bosibl

· Rhaglen cynorthwyo cyflogai

· Parcio am ddim yn y rhan fwyaf o leoliadau

Community fundraising is at the heart of Lingen Davies, and we are very fortunate to have a strong tradition of support across our region. Our Community Fundraising Manager will work closely with colleagues across the charity to drive and grow our community fundraising even further, ensuring excellent supporter care and stewardship, and building long term relationships for the charity. Attending a range of community events and networking opportunities to act as the face of the charity, including delivery of presentations, and to raise our profile across the region. You will also form part of the team delivering our major fundraising and engagement events each year.

You will be responsible for maintaining and growing relationships with our community supporters, with a specific focus on supporting our highly effective fundraising committees. These are already established in Shrewsbury and in Montgomeryshire, and we are looking to set up more committees across the region. You will manage a small team of Community Fundraising staff and ensure they have what they need to offer the best possible support to people in our community who wish to support us. There will be a specific remit for this role, initially to build support for Lingen Davies in Telford and Wrekin.

Working to agreed budgets, you will help us to reach ambitious fundraising targets to ensure that we can provide the best possible support for people living with cancer in Shropshire, Telford and Wrekin, and Mid Wales.

You will work with colleagues to develop the use of our CRM system and apply data analysis to support delivery of the role, and to develop future plans and direction. You will be self-managing, motivated, have excellent interpersonal skills and be computer savvy!

We are entering an exciting new phase of growth and development, and this role has grow with us. If you would lke to be part of a team making a real difference to lives in our community, we'd love to hear from you.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Job Description

We are looking for an ambitious business development professional who has experience in end to end project management and a track record of securing six-figure funding opportunities. 

As a Business Development Manager, you will play a vital role in retaining existing contracts and spearheading the development of new business through public procurement opportunities, which are crucial to Catch22's growth and stability.

You will become an essential part of our entrepreneurial, energetic, and passionate Business Development team, contributing to the achievement of our income targets and growth aspirations. In this role, you’ll forge strong relationships across teams, lead the design of innovative services and products across our operational hubs, and ensure seamless handovers to operations.

Your main responsibilities will include: 

• Delivering a dynamic portfolio of bidding activities: Leading end-to-end bid management to secure major public sector contracts for Catch22.
• Designing innovative, outcomes-focused solutions: Spearheading the creation of high-quality services and products across Catch22’s delivery hubs.
• Driving strategic insights: Conducting upstream research and development to inform business development decisions and strategic planning.
• Fostering a culture of continuous improvement: Actively contributing to team and organisational growth by identifying and implementing actionable learnings.
• Building and managing key partnerships: Identifying and managing opportunity-specific partnerships and contributing towards broader Catch22 partnership activities.

Qualifications

To thrive in this role, you will need a passion for Catch22's vision and possess a range of experience and skills, including:

• Project Management: Proven experience in delivering end-to-end project management, including effectively leading a project team.
• Partnership Development: Experience working with external partner organisations to develop new funding propositions.
• Business Development Expertise: Comprehensive understanding of the business development cycle.
• Policy Knowledge: Familiarity with at least one of Catch22’s policy interest areas (education, employability, justice, and children’s services).
• Communication Skills: Excellent written and verbal communication skills, with a strong command of English and Maths.
• Funding Success: Demonstrated success in securing six-figure funding opportunities through written applications or bid processes

By joining our dynamic team, you will unlock the potential to advance your Business Development career through access to professional development and growth opportunities.

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!

About the Role

Are you someone who is passionate about seeing positive change in our world? Can you bring knowledge and creativity in designing innovative and effective peacebuilding programmes?

We are looking for someone to support our programmes and institutional fundraising with excellent writing skills, who is passionate about addressing the root causes of and inequalities caused by conflict. You will be someone passionate about the work Cord does and who can bring technical institutional funding expertise alongside peacebuilding knowledge to our small and committed team.

In this role you will lead the development of new programmes and institutional funding bids in line with Cord’s peacebuilding approach and 5 main programme areas. You will manage proposal submissions to Cord’s key donors such as the EU, US State Department, GIZ, SDC, UN Peacebuilding Fund etc. You will be working closely with country teams to design and write proposals based on strong project designs developed in partnership with our local partners.

The role will also operate at a strategic level by managing Cord’s relationships with key donors and shaping how Cord communicates about its programmes and the added-value that Cord brings.

If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.

Home-Start Bradford District offers a unique service, recruiting and training volunteers who have parenting experience themselves to visit families with at least one child under five in their homes, offering informal, friendly and confidential support designed to increase the confidence and independence of families.

With a 25 year track record of delivering valued support to families and children in the area, Home-Start Bradford District is looking for a Business Manager (Co-leader) to bring a broad range of skills and experience which will develop and support the charity through its next phase of development. It's a varied and challenging role with considerable scope to make an impact on the organisation at an exciting time - working with a fantastic team making a huge difference to families across Bradford.

Working alongside our Operations Manager to co-lead the charity, you will together ensure that Home-Start Bradford District achieves its charitable objectives, working closely with the Board of Trustees to lead the team, implementing and continuing to develop the charity’s Strategic Plan, and ensuring that the necessary resources are in place to maintain the sustainability of the organisation.

The Business Manager will lead on the development and implementation of income generation, the financial management of the charity, the processes and administrative needs of the team, data and reporting, and the charity’s governance and legal obligations. They will need to make their mark quickly, identifying and generating new sources of income, with a particular focus on seeking commercial or unrestricted income.

Key responsibilities

This is a strategic role for which the key responsibilities are:

• Business development and strategic planning
• Income generation
• Financial understanding, budgeting and reporting
• Organising, understanding and communicating data
• Effective networking, PR and marketing
• Good governance

What we are looking for

As the successful candidate, you will have:

• demonstrable experience of leadership in an organisation of comparable scale and complexity
• experience of operating at Board level and capable of working with and alongside our board of trustees
• excellent knowledge of organisational development, with a successful track record of securing significant income
• proven experience of developing and implement wide-reaching strategies that successfully deliver objectives
• collaborative leadership skills with the ability to work alongside a Co-leader, and to bring out the best in a team
• a proven track record of taking financial responsibility, and setting and controlling large-scale budgets
• experience of organising, understanding and communicating data.

About GISF

The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC. GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovative security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM. We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

What We Offer

• 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

The Job

The Admin and Projects Officer (APO) will work closely with GISF’s Business & Operations Manager and the Head of Global Membership and NGO Services. The APO will provide efficient administrative support to enable the smooth functioning of the GISF Secretariat. You will be working as a part of a UK/US Administrative Team. Some European travel may be required to support at events. 

Job Description

• Maintain GISF publications stock and storage
• Support with project mail outs
• Support with event logistics and organisation
• Maintain and distribute GISF promotional and marketing stock
• Support with membership database updates
• Support with grant opportunity identification
• Office Manual and Employee Handbook Updates
• Coordinate GISF meetings, including booking meeting rooms
• Travel bookings for GISF Team and events
  • Support emergency deployment of staff responding to crises
• Support with managing IT provider
• Liaise with London office property manager on behalf of the team
• Maintaining filing system on cloud server
• Support with consultancy contracts and all staff recruitment
• Provide administrative support to GISF’s governance bodies
• Provide general administrative support to the team

Person Specification
Essential Skills/Experience

• Some experience in a similar administrative role 
• Able to work on own initiative – a self-starter 
• Able to work virtually as part of an already existing team
• T-literate, with good knowledge of Microsoft Word and Excel and Office 365
• Good communication skills and strong written and spoken English
• An eye for detail and a systematic approach to work
• Ability to handle confidential information

Desirable

• Knowledge of CRM systems (Salesforce)
• Previous experience in the charity sector 

We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the Northern Region (North West, North East and Yorkshire), and to ensure our programmes are fit for the future.

We are an award-winning national charity which trains over 12,000 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.

The key areas of focus include:

• To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
• To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
• To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

We are looking for a high-calibre candidate to take on the role of Assistant Head of Programme Delivery and Operations (Scotland and North East England) for our nine centres in Scotland and across the North East of England. You will lead our partnerships and profile in Scotland and line manage two Regional Operations Managers to ensure that centres are  working effectively, that the high quality of programme delivery to young people is maintained across the clusters, and that targets are monitored and met. You will also lead on our Adult and Family Learning Project across Scotland. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

Contract
This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates. 

Start date
March 2025 or as agreed with candidate.

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location
This role will be based at our IntoUniversity centre in Edinburgh. There will be frequent travel to centres across all the  clusters in Scotland and the North East, and occasional travel to London and other parts of our network. 

Salary
£43,500. Pro rata for part-time candidate.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service  entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 20th January 2025

Interview Day - Wednesday 5th February 2025 (online). Please ensure that you are available on this date.

As Operations Director, you will deliver business-critical leadership, ensuring that our internal operations are robust, effective and support our 2025-2035 strategy. From leading on setting strategic budgets and financial reporting, organisational development, performance analysis, infrastructure systems to governance, you’ll provide best-in-class organisational assurance.

As part of our Senior Leadership Team, you’ll be an important part of our strategic planning, collaborating with our other Directors on a cross-functional basis. It’s a wide-ranging role that requires financial acumen, attention to detail, and project management skills.  You’ll use emotional intelligence to manage and inspire colleagues to achieve a high-performance and happy culture. A good grasp of how to navigate organisational and systems change is essential. Your wider professional toolkit – communications, relationship building, self-management, influencing, strategic business planning – must be excellent.

Crucially, you’ll want to be part of a supportive, inclusive and friendly team and contribute to Somerset Community Foundation (SCF) being a great place to work.

About Somerset Community Foundation

We’re a grant-making charity that provides simple, rewarding and impactful ways for donors to make a difference on their doorstep, guided by research and our unrivalled local knowledge, helping to build strong communities where everyone can thrive. We believe that real and lasting change can only be created when we put communities at the heart of that change. Hundreds of communities and thousands of people of all ages benefit from the work we fund, tackling needs and fulfilling their hopes, dreams and ambitions.

We award around £4 million of funding to local groups every year. Our turnover in 2024 was nearly £5 million, and we’re building an endowment, which is currently valued at about £11 million, to ensure we continue to support our communities for generations to come.  We are currently drafting our new, ambitious 10-year strategy that will see us increase our transformational long-term support for local communities facing the greatest challenges.

Our Values

We’re here for everyone: We embed diverse perspectives throughout everything we do and welcome and value the uniqueness in everyone.

We drive equity: We work to better understand the needs, challenges, dreams and aspirations of historically underfunded communities and take positive action to redress the balance.

We act with integrity: We’re transparent about how and why we do things and always do the best we can.

We lead with kindness: We’re supportive, compassionate and respectful to each other and everyone we serve.

We strive to be better: We seek and reflect on feedback and insight, foster collaboration, and share our learnings to get better results.

Key Relationships

· The Operations Director will report to the Chief Executive. 

· The Operations Director will be a member of the Senior Leadership Team (SLT), working alongside the Philanthropy Director and the Programmes Director.

· You will line manage the Senior Finance Manager and the Office and Marketing Administrator.

· The Finance Manager is also part of your team.

· You will provide secretariat support for and report to the Board of Trustees and to the Finance and Governance Committee.

Key Areas of Responsibility 

Finance

• Ensure SCF’s policies, systems and processes support robust and efficient management of our finances.
• Work with the CEO ensure SCF has the financial strategy required to thrive as an organisation, working alongside other members of the SLT on a medium to long term planning horizon for the organisation’s income and expenditure requirements.

•     Project manage the production of annual budget and cashflow forecasts and 3-year business plan forecasts.

• Ensure financial management policies and procedures are in place and that management and annual accounts (including Trustee Annual Report) are produced accurately and on time.
• Work closely with Philanthropy & Marketing and Programmes Teams to ensure the Foundation has accurate up to date financial information.
• Oversee the annual audit process and lead for the Executive on the appointment of auditors as necessary.
• Work with the Senior Finance Manger to keep under review the charity’s payroll, accounts, finance, and other systems to ensure they are fit for purpose and value for money.
• Responsible for overseeing the development and implementation of a procurement and contract management system and ensuring a regular process of review of contracts and licences across all departments.

Governance

• Ensure secretariat support is provided to the Board and Finance & Governance Committee, managing production and distribution of agendas and papers, overseeing the organisation of meeting rooms, and ensuring accurate minutes are taken and produced timely.
• Oversee production, review, and implementation of SCF policies and procedures
• Ensure the Board and subcommittees are appropriately resourced and supported and receive timely and relevant information including inductions for new trustees.
• Support the Board and CEO by coordinating governance effectiveness reviews, including assisting with commissioning and supervision of external consultants.
• Act as Company Secretary, ensuring compliance with statutory and regulatory requirements and ensuring that decisions of the board of directors are implemented.
• Coordinate the production of an annual business plan and report to the Board on its delivery, including the quarterly Performance Report.

Operations, Performance & Quality

•  Manage the recruitment and induction of new staff, liaising with SLT colleagues as necessary
• Responsible for ensuring effective line management processes and practices are in place and followed, and support line managers as necessary
• Responsible for ensuring professional development is prioritised across the organisation
•  Lead on creating a healthy and psychologically safe working environment with a positive culture that promotes staff wellbeing, satisfaction and retention
• Take lead responsibility for the Foundation’s technology systems and processes, including CRM database (Salesforce), use of Artificial Intelligence, MS Office 365, online giving platforms, cyber security, liaising with UKCF and external contractors as necessary.
• Ensure that SCF’s office and other staff support systems are cost-effective and fit for purpose, liaising with and managing external suppliers.
• Act as SCF’s Data Controller and ensure organisational compliance with legislation by undertaking regular reviews of the information held, regularly updating and cleansing paper and electronic information sources accordingly.
• Act as the SCF Health and Safety Officer, including maintaining the Health and Safety register and ensure the Foundation has adequate first aid cover.

 Person Specification - Skills, Knowledge and Experience

Required

· At least 2 years’ experience in a relevant senior management role

· Experience of contributing to senior decision making within an organisation

· Experience of setting and delivering strategies and operational workplans

· Knowledge of setting and managing organisational budgets

· Experience of using CRM systems (preferably Salesforce)

· Experience of leading systems change initiatives

· Excellent emotional intelligence

· Experience of team management and development, including line managing staff

·Knowledge of relevant statutory legislation and regulatory framework, including but not limited to data protection

· Strong written and verbal communications skills

· Strong digital skills and comfortable working with new systems

· Please note that our office is in a rural location and that access to a car and a clean UK driving licence are required.

Desirable

· Experience of Finance Systems (Sage, Xero, etc)

· Experience of procuring services and monitoring contracts to ensure best value for money

· Experience of working within a membership network 

More about working for us

 Diversity, equity and inclusion: Together we’re creating a culture where everyone, from any background, can do their best work and bring their whole self to work. We’re also working to ensure the voices of those we support inform everything we do. We would especially welcome applications from minority ethnic people, people with disabilities, younger people, LGBTQ+ people and people with ‘lived experience’ relevant to our work. 

Flexible working: Our work is really important to us, but so is the rest of your life. We offer flexible working that means you can choose hours that work for you and choose a blend of working in the office, at home, or out and about.

Pension: We’ll match your pension contributions up to 5% to help you save for your future.

Enhanced Family Leave policy: We offer an enhanced family leave policy for all employees, including Enhanced Maternity, Paternity, Shared Parental and Adoption Leave.

Interviews are likely to take place during the week beginning 27 January 2025 in person at our office on the Bath and West Showground.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

The Operations Department at Action Against Hunger UK aims to make sure that evidence – whether we create it or gather it from others – leads to a more effective humanitarian and nutrition sector.

The department has a mission: to put the power of information and knowledge into the hands of those who can use it. To achieve this, the department focuses on three key areas of work: 1) information and knowledge management; 2) innovative research and action and 3) programme design and funding. By delivering technical assistance across these three areas to the Action Against Hunger international network and a series of external partners, we are helping to create and deliver more exciting and more impactful humanitarian interventions.

This is a key role in our Operations department. You’ll provide financial, administrative and coordination support so we can play a key role in ending hunger.  You’ll support business development, identify funding opportunities, monitor grants and contracts, track our finances, and spot areas for improvement in everything we do – with the independence to make those changes.

You’ll also engage with other teams within Action Against Hunger UK (e.g. finance,) and Action Against Hunger’s International teams (country level, HQs) as relevant.  You’ll have ad hoc, as required, line management responsibilities. Currently this includes managing a Support Co-ordinator (.5FTE) for at least until March 2025. The Senior Coordinator will focus more towards overarching management support within the department, but will also extend to day to day administration tasks (raising invoices, timesheets, etc.) For more detailed information on the role, please download the attached pdf Job Description.

Closing Date: 23 January 2025 at 23:30. Interview Date: 31 January 2025

Please read the following carefully before making your application:

• Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.
• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications, we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens.

Working as part of a team of 12, the Office Manager is a key managerial role. You will maintain and improve office systems, processes and policies, ensuring that clients receive a high-quality service, and the remote working them is well-organised and efficient.

This role is offered full-time (5 days) or part-time (4 days).

***

SUMMARY OF RESPONSIBILITIES

• Systems | Manage, review and improve the use of our office systems
• Client Experience | Ensure excellence in our communication with clients
• Line Management | Line Management responsibility for two members of staff
• Team Organisation | Management of team matters
• Reports and Policies | Reporting to senior leadership and policy management
• General Admin | As required 

***

IN DETAIL

Systems

Improving the use of our systems including:

• HubSpot for marketing, communications and Knowledge Base

• Trello for project and process management 

• Clockify for time management and time off

• Google Drive for file management

You will propose and implement improvements, and train staff members in new and improved practices. Therefore, a previous knowledge of some of the systems we use is desirable, and a proven ability to understand and implement systems is essential. 

Client Experience

You will have responsibility for ensuring Client Experience across all communication channels including the website, email communication, telephone, knowledge base and chatbots.

As part of this, you will understand the role and responsibilities of the Office Administrator responsibilities so you can provide training, backfill and assist during busy periods. This includes:

• Resolving user-based queries

• Managing subscriptions and trial subscriptions

• Triaging communication to the relevant member of staff

• Improving and updating CRM data (eg school holidays, pupil numbers, etc)

In addition, under the guidance of the Leadership Team, you will organise, plan and implement the annual subscription process.

Line Management

You will initially have Line Management responsibility of the Finance Officer and Office Administrator. This includes bi-weekly one-to-one meetings, termly reviews, annual appraisals and adhoc meetings with reportees or the Leadership Team as required.

Team Organisation

You will have responsibility for managing various team matters. This includes, although is not exclusive to:

• Payment of goods and services

• Organising Team Gatherings and adhoc in-person meetings

• Remote planning of work events - eg film shoots, conferences

• Team training as required

• Ensuring staff have up to date DBS certificates

Reports and Policies

This includes:

• Producing reports for the Leadership Team regularly and as required

• Producing and updating company-wide policies, ensuring that they are fit for purpose

• Ensuring the Operations Manual is up to date and that department heads update the manual as necessary

General Admin

You will also have responsibility for General Admin tasks. This may include, although is not exclusive to:

• Receiving and triaging post

• Banking cheques

***

PLACE OF WORK

This is a home-working role. All home-working office equipment will be provided by the company as required.

In-person staff gatherings take place three times per year, requiring an overnight stay. Travel and accommodation are provided by the organisation. Additional in-person meetings may also be called as required.

This is an exciting opportunity to join the Senior Management Team at Voluntary Action Leeds (VAL) in the new role of Business Development Manager.

Like many organisations within the voluntary and community sector, VAL operates within an increasingly pressured financial environment. This new role has been developed following a review of our management structures which identified business development expertise as key to ensuring our ongoing organisational sustainability and growth. We want to increase our capacity to grow the areas of VAL’s business which earn income – payroll, training, room hire and recruitment – and explore new areas of business that will enable us to make profit, which we can then reinvest in our core services.

About us

Voluntary Action Leeds is the leading ‘infrastructure’ organisation in the city supporting the voluntary, community and social enterprise sector (VCSE). We provide support on volunteering for individuals and organisations, as well as training, funding advice, information, and sector advocacy to enable the third sector to be more effective in making a difference for communities. We know that our work helps to provide a vital foundation through which other organisations can thrive.

About you

You’ll be entrepreneurial and business-focused, good at working within a team and on your own initiative to explore and develop ideas which generate income. You might have experience within the Voluntary, Community and Social Enterprise (VCSE) sector, or you might have experience within other sectors – what’s more important is that you share our values and solutions-focused approach.

Responsible to: Chief Officer

Salary: NJC Scale PO2, SCP 30 – 32 £39,513 - £41,511 (pro-rata)

Hours: 29.6 hours (4 days) per week

Contract: Permanent (following successful completion of probationary period)

Holidays: 28 days annual +11 days statutory (pro-rata)

In return we offer flexible working, good terms and conditions of employment, enrolment to the Simply Health scheme and a 6.5% pension contribution.  VAL is an early adopter of the West Yorkshire Fair Work Charter, a Living Wage Employer and a Mindful Employer.

Please take a look at the Recruitment Pack below, and download to access the links. This can also be viewed on the job advert on our website at Doing Good Leeds.

Job Title: Assistant Manager, Weybridge

Salary: £23,400 FTE, £18,720 pro-rata

Team: Retail

Hours: 30 hours

Location: Weybridge Shop

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Assistant Manager, Weybridge Shop to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                         It’s a great time to join Shooting Star Children’s Hospices as we are looking to expand our retail portfolio over the next few years.

About the role

Your key purpose will be in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures

About you

This role requires experience of working in retail and preferably of managing a team.  You will have excellent customer service skills and be sales focussed and target driven. You will have cash handling and excellent administrative skills.  You will also be willing and able to work flexibly across 7 days.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Please apply online or send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Friday, 24th January

Interview Date: Wednesday, 29th January or Friday, 31 January

**To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.**

Associate Director of Finance & Operations

Job title: Associate Director of Finance & Operations 

Purpose: Provide leadership to ensure the efficient and effective management of operations, people, finance, security, and compliance, ensuring excellence across these areas. 

Responsible to: CEO 

Responsible for: HR Business Partner, Operations Officer, Finance Officer (Part-time), Finance Lead (Part-time) 

Working with: Senior management team, programmes team, colleagues in other departments and stakeholders as necessary. 

Grade and Salary: GBP 65,000 

Location:  London, UK (Hybrid with at least 2 days in the London office) 

Post: Full-time 

Period: Permanent 

REDR UK AND THE WORK WE DO   

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.    

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.   

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.   

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.   

ABOUT THE ROLE 

We are seeking a dynamic and experienced Associate Director to join RedR and its Senior Leadership Team (SLT) to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People Management, Finance, Security and Compliance. The Associate Director will play a pivotal role as part of the SLT in ensuring the smooth implementation of our humanitarian programmes while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.

You will have a deep understanding of how to deliver programmes in a humanitarian context in a safe, secure and compliant manner. You will enhance delivery through standard operating procedures across the organisation and lead by doing.

MAIN DUTIES AND RESPONSIBILITIES 

Financial Management 

You will lead a finance team of 2 (both part-time), responsible for excellent financial management, controls, reporting, budgeting, and auditing (both internal and external) including: 

• Maintaining up-to-date financial records, including processing invoices, payments, and managing accounts payable and receivable. 
• Month-end and year-end closing procedures.
• Ensure compliance with accounting standards and regulations. 
• Lead the budgeting and forecasting processes, managing cashflow. 
• Oversee payroll processing and reimbursement procedures. 
• Analysis of financial data and preparation of reports for leadership review. 
• Set standards for programme staff on financial budgeting and reporting 
• Stay informed about changes in accounting regulations and best practices. 
• Lead the improvement of finance and accounting processes and systems. 
• Prepare consolidated Financial Statements in accordance with Charity SORP FRS 102. 
• Lead on external audits to ensure that all external audit requirements are met in the UK and Jordan and associated statutory reporting (e.g. to HMRC). 
• Lead on regular internal audits and apply learnings in improving systems. 
• Lead on fraud and corruption prevention and response, and cyber security. 
• Work with SLT and business teams to prepare UK and overseas regulatory annual reporting. 
• Actively engage in the Finance, Audit and Risk Committee meetings, leading on behalf of the SLT. 

Operational Delivery

You will systematically enhance, streamline and optimise operational processes and systems to enhance delivery and security of people. You will lead on efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, facilities and vendor management. You will be supported by an operations officer to deliver this role: 

• Provide administrative support to the Operations, IT functions of the organisation.
• Leading process improvement and renewals (e.g. insurance) across Operations, (e.g. IT, security).
• Enhancing adherence to organisational systems, e.g. Office 365, Sharepoint, Salesforce, ensuring the organisation becomes more efficient and effective in how it works. 
• Lead any country registration, reporting, resourcing requirements, ensuring compliance and adherence to RedR policies. 
• Lead on policy review, updates and roll out.
• Maintain RedR’s risk register and ensure its regular review throughout the organisation. 
• Leading a robust approach to data security. 
• Ensure the delivery of best practice security management through risk management, situational analysis, assessment, plan implementation, monitoring and evaluation, continuity and crisis planning and leadership. Lead the delivery of security management standard operating practice, protocols and procedures to support programmes and staff in the field. 
• Actively engage in the Senior Leadership Team. 
• Lead the preparation of monthly All Hands and Quarterly Team Meetings; and preparation for Board meetings. 

People & Culture

• You will lead the People & Culture function at RedR and be supported in that coordination by a HR business partner. 
• Implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate trainers and members. 
• Supporting a positive and healthy working culture across the organisation.
• Enshrine best practice people processes including in recruitment, onboarding, professional development and performance management. 
• Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation. 
• Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes. 
• Foster collaboration across teams for effectiveness and efficiency, to avoid duplication, achieve a consistent approach and to improve quality. 

RedR UK Leadership 

• Provide direction and leadership to the organisation's finance, operational and people functions, aligning them with the overall mission and objectives. 
• Collaborate with the Senior Leadership Team in delivering RedR UK’s 2025-27 strategy. 
• Lead on change management and strategic initiatives for RedR. 
• Manage a process of regular and effective communication and reporting across RedR, where lessons are learned, analysed, and applied. 
• Work with other RedR organisations to develop the RedR family as a global brand, investigating synergies and economies of scale between the organisations. 
• Foster a positive and resilient team culture that embraces and adapts to change, promoting innovation and continuous improvement. 

Key competencies 

Achieving Results: 

• Operationalises strategy decisions to make significant gains.  
• Leads major initiatives to streamline operations, enhance productivity, and ensure best practice. 
• Drives the adoption of best practices, constantly seeking ways to improve operational excellence. 
• Considers wider implications of decisions to ensure comprehensive results. 

Engaging with Stakeholders: 

• Cultivates strong relationships with internal and external stakeholders, to achieve shared goals and foster a culture of cooperation. 
• Manages stakeholder expectations effectively, resolving conflicts and building consensus around operational changes. 
• Senior representation of the organisation with stakeholders. 

Humanitarian Learning Principles and Practices: 

• Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.  
• Promotes a culture of continuous learning and adaptation within the organisation. 
• Promotes a culture of well-being and duty of care. 

Managing Projects: 

• Thinks ahead to long-term goals while maintaining focus on present tasks. 
• Leads the planning, analyses, implementation, and evaluation of projects and initiatives. 
• Creates and supports flexibility through quick adaptation to change. 

Demonstrating Leadership: 

• Inspires and motivates staff to perform at their best, fostering a culture of collaboration, excellence, accountability, and integrity. 
• Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values. 
• Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed. 

Technical Expertise: 

• Masters comprehensive technical expertise. 
• Directs integration of technical skills. 
• Applies rigorous technical standards ensuring exceptional quality. 

PERSON SPECIFICATION  

Essential  

• Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles. 
• Proven track record of senior management expertise in a humanitarian context specific to finance, operations, and people. 
• Proficiency in data analysis with a keen understanding of performance and operational metrics. 
• Extensive experience in and security management within the humanitarian sector across fragile and conflict affected states. 
• Experience with procurement, contracting and compliance requirements of key donors including USAID, FCDO and UN agencies. 
• Familiarity with systems including Salesforce, QuickBooks, Dext, Sharepoint, and Excel. 
• Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience within a small organisation.
• Exceptional people management skills in international contexts. 

What We Offer: Your well-being, our priority 

At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being. Benefits include: 

• 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave. 

• 5% employer pension contribution involving dependants 
• 3 paid days annually to volunteer for causes you care about 
• 5 days of paid study leave 
• Employee Assistance Programme
• Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service. 
• Life assurance coverage equalling four times your salary. 
• Up to 10 days compassionate leave for family emergencies, 5 days dependent leave. 

Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us. 

Could this be you?

Please send your CV and one-page cover letter. We will be hiring on rolling basis.