Operations Manager Jobs

Position Title: Project Manager (Shamil Project, Amman, Jordan)

Appointment: Long-term Consultant or Fixed-Term Employee

Contract Type: Consultant Contract or Full-time Employment Contract

Contract Term: Commencement date immediate to May 31, 2027

Location: Amman, Jordan

Total remuneration: Attractive base payment commensurate with experience plus deployment package

Reporting to: Team Leader for Shamil Project

About Shamil

Shamil: Technical Assistance for Comprehensive Social Protection is a core component of the United Kingdom’s £95 million, 5-year programme: Strengthening Societal and Economic Resilience in Jordan (SSERJ). The goal of the SSERJ programme is to support the Government of Jordan to build an inclusive and sustainable social protection system. 

Shamil is a four-year project, beginning in June 2023 and expected to finish in May 2027. Shamil aims to help Jordan develop a social protection system that helps all individuals address risks across the lifecycle and from shocks; empowers women and persons with disabilities; and generates economic growth and a stronger social contract. 

Shamil is implemented by Development Pathways, in partnership with Arab Renaissance for Democracy and Development (ARDD) and MMIS Management Consultants. 

Purpose

The Project Manager will be responsible for managing and coordinating the effective delivery of Shamil, Development Pathways’ flagship social protection programme in Jordan.

The post holder will report to the Shamil Team Leader and support the management of Shamil’s overall workplan and operations. They will play a critical role in managing Shamil’s budget, financial and procurement procedures and financial reporting alongside day-to-day operations.

The Project Manager will be responsible for overseeing the Shamil project workplan and ensuring that team members deliver their tasks on time and on budget and will play a pivotal role in overseeing the processes for contracting and coordinating the work of a pool of international and national consultants providing technical assistance to Shamil. This post requires the person to employ the principles of adaptive management as and when required to respond to challenges as they emerge but at the same time be aware of cultural sensitivities.

The Project Manager will be a member of Shamil’s Senior Management Team and represent Shamil with the FCDO and other external stakeholders as required.

The role will line manage direct reports.

The post will be located in Amman, Jordan.

Main Responsibilities

Project Management (65%)

· Overall management of Shamil’s workplan and budget, in coordination with the Team Leader and Shamil Senior Management Team.

· Ensure Shamil’s activities are managed on time, on budget and compliant with the overall contract governing the project.

· Oversee Shamil’s workplan and coordinate processes for approving new activities via drafting and budgeting of Tasking Orders.

· Manage the process for approving any contractual changes with FCDO and ensure clear documentation is in place to support overall contract management.

· Ensure clear processes are in place to support the project team to deliver their tasks and responsibilities effectively and efficiently.

· Collect, analyse and report against project delivery and financial data on a regular basis, supporting additional deep-dives into project progress and challenges.

· Manage day-to-day relationships with internal team members, consortium delivery partners and consultants, and build solid understanding of delivery needs and timelines across Shamil’s broad range of activities.

· Ensure capacity is in place to deliver the project, undertake quality assurance processes and contracts against clear TORs. 

· Ensure project Duty of Care (DoC) arrangements are in place and all travel follows the agreed travel and security processes. 

· Conduct effective due diligence, onboarding and contract management of consultants.

· Lead the production of timely, high quality reports to the client each quarter including coordination of project team inputs, and on an ad hoc basis if required.

· Supervise finance and operations staff.

· Represent the project as required at official events and activities.

Financial and Contract Management (30%)

· Oversee and monitor financial forecasts, expenditure reports and project invoicing, with oversight from the Project Director.

· Provide timely client invoicing and support payment request approvals. 

· Ensure Shamil’s financial targets are met and communicate any risks to meeting targets around over/under spending appropriately.

· Oversee management of consultants’ timesheets, invoices and expenses against contracts, and ensure these comply with Shamil project policies related to contracts.

· Ensure any procurement conducted by Shamil is managed in line with client contract compliance requirements and Shamil project procedures.

· Prepare internal project update reporting including finances and resourcing using required management tools.

Continuous operational improvement (5%)

· Provide support to strengthening policies, procedures and management tools for the Shamil project and Development Pathways more widely.

· Ensure appropriate application and compliance with Shamil operational policies and procedures as laid out in the Shamil Project Operations Manual, and update as needed.

· Coordinate with the wider project team to ensure technical capacity is well planned across Shamil’s different activities.

· Support effective knowledge management across Shamil and Development Pathways, based on project reporting and management activities.

· Signpost colleagues to relevant project management tools and processes, when required.

· Provide training to staff on key policies and processes around project and financial management.

· Support coordination of the close out of the programme during the exit phase.

· Provide ad hoc input to evolving organisational requirements as directed by the Team Leader and Project Director.

Required Skills

The Project Manager will require the following combination of applied skills, knowledge and behaviours to successfully contribute to team goals:

Essential

· An undergraduate degree in a relevant subject.

· At least five years’ experience working within international development, research and/or the consultancy sector. 

· Demonstrable experience in project management and/or operations, ideally within an international development setting.

· Strong financial management skills and experience managing budgets above £5 million.

· Ability to analyse and effectively use financial information.

· Experience of working with delivery partners including procurement and contract management.

· Excellent communication and interpersonal skills are essential with a demonstratable ability to work within a diverse, multicultural team with strong cross-cultural skills and sensitivity.

· An ability to build, develop and maintain relationships with a variety of stakeholders, showing diplomacy, sensitivity and decisiveness. 

· Ability to prioritise, plan and organise workflow to tight timeframes, handle multiple tasks and be flexible with changing priorities.

· Proven ability to resolve problems, anticipate barriers and create practical solutions including proactive response to managing delivery risks. 

· Fully capable with Microsoft Office and an aptitude for digital tools. 

· Excellent attention to detail and the ability to ensure high quality standards for a variety of written and financial outputs.

· Line management experience.

Desirable

· Experience working with the UK Government as a client or funder including familiarity with FCDO budget and financial reporting tools.

· Familiarity of working within consortium projects.

· Arabic language.

How to apply

We invite interested candidates to please apply for the post by including all of the following:

1. A cover letter explaining:
   • Why you are applying for this position,
   • How you would meet the selection criteria for the post of Project Manager for the Shamil Project, and
   • Your payment or salary expectations
2. A detailed CV (curriculum vitae) specifying your qualifications, education, and relevant work experience
3. All applicants will be required to specify their nationality and if they have the right to work in the UK or Jordan.

Closing date for this post will be the close of business on November 15, 2024.

Applications should be submitted by email.

Applications will be reviewed on a rolling basis and we retain the right to close this role without notice.

Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.

If you wish to know more about Development Pathways, please visit our website where applicants can also note the Privacy Notice.

Development Pathways is an Equal Opportunity Employer. We celebrate and support

diversity and are committed to providing a work environment that is inclusive and free of

discrimination and harassment. All employment decisions are based on individual

 qualifications and abilities without regard to race, colour, religion, age, sex, sexual

orientation, gender identity, national origin, family or parental status, or disability status.

Associate Director of Finance & Operations

Job title: Associate Director of Finance & Operations 

Purpose: Provide leadership to ensure the efficient and effective management of operations, people, finance, security, and compliance, ensuring excellence across these areas. 

Responsible to: CEO 

Responsible for: HR Business Partner, Operations Officer, Finance Officer (Part-time), Finance Lead (Part-time) 

Working with: Senior management team, programmes team, colleagues in other departments and stakeholders as necessary. 

Grade and Salary: GBP 65,000 

Location:  London, UK (Hybrid with at least 2 days in the London office) 

Post: Full-time 

Period: Permanent 

REDR UK AND THE WORK WE DO   

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.    

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.   

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.   

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.   

ABOUT THE ROLE 

We are seeking a dynamic and experienced Associate Director to join RedR and its Senior Leadership Team (SLT) to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People Management, Finance, Security and Compliance. The Associate Director will play a pivotal role as part of the SLT in ensuring the smooth implementation of our humanitarian programmes while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.

You will have a deep understanding of how to deliver programmes in a humanitarian context in a safe, secure and compliant manner. You will enhance delivery through standard operating procedures across the organisation and lead by doing.

MAIN DUTIES AND RESPONSIBILITIES 

Financial Management 

You will lead a finance team of 2 (both part-time), responsible for excellent financial management, controls, reporting, budgeting, and auditing (both internal and external) including: 

• Maintaining up-to-date financial records, including processing invoices, payments, and managing accounts payable and receivable. 
• Month-end and year-end closing procedures.
• Ensure compliance with accounting standards and regulations. 
• Lead the budgeting and forecasting processes, managing cashflow. 
• Oversee payroll processing and reimbursement procedures. 
• Analysis of financial data and preparation of reports for leadership review. 
• Set standards for programme staff on financial budgeting and reporting 
• Stay informed about changes in accounting regulations and best practices. 
• Lead the improvement of finance and accounting processes and systems. 
• Prepare consolidated Financial Statements in accordance with Charity SORP FRS 102. 
• Lead on external audits to ensure that all external audit requirements are met in the UK and Jordan and associated statutory reporting (e.g. to HMRC). 
• Lead on regular internal audits and apply learnings in improving systems. 
• Lead on fraud and corruption prevention and response, and cyber security. 
• Work with SLT and business teams to prepare UK and overseas regulatory annual reporting. 
• Actively engage in the Finance, Audit and Risk Committee meetings, leading on behalf of the SLT. 

Operational Delivery

You will systematically enhance, streamline and optimise operational processes and systems to enhance delivery and security of people. You will lead on efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, facilities and vendor management. You will be supported by an operations officer to deliver this role: 

• Provide administrative support to the Operations, IT functions of the organisation.
• Leading process improvement and renewals (e.g. insurance) across Operations, (e.g. IT, security).
• Enhancing adherence to organisational systems, e.g. Office 365, Sharepoint, Salesforce, ensuring the organisation becomes more efficient and effective in how it works. 
• Lead any country registration, reporting, resourcing requirements, ensuring compliance and adherence to RedR policies. 
• Lead on policy review, updates and roll out.
• Maintain RedR’s risk register and ensure its regular review throughout the organisation. 
• Leading a robust approach to data security. 
• Ensure the delivery of best practice security management through risk management, situational analysis, assessment, plan implementation, monitoring and evaluation, continuity and crisis planning and leadership. Lead the delivery of security management standard operating practice, protocols and procedures to support programmes and staff in the field. 
• Actively engage in the Senior Leadership Team. 
• Lead the preparation of monthly All Hands and Quarterly Team Meetings; and preparation for Board meetings. 

People & Culture

• You will lead the People & Culture function at RedR and be supported in that coordination by a HR business partner. 
• Implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate trainers and members. 
• Supporting a positive and healthy working culture across the organisation.
• Enshrine best practice people processes including in recruitment, onboarding, professional development and performance management. 
• Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation. 
• Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes. 
• Foster collaboration across teams for effectiveness and efficiency, to avoid duplication, achieve a consistent approach and to improve quality. 

RedR UK Leadership 

• Provide direction and leadership to the organisation's finance, operational and people functions, aligning them with the overall mission and objectives. 
• Collaborate with the Senior Leadership Team in delivering RedR UK’s 2025-27 strategy. 
• Lead on change management and strategic initiatives for RedR. 
• Manage a process of regular and effective communication and reporting across RedR, where lessons are learned, analysed, and applied. 
• Work with other RedR organisations to develop the RedR family as a global brand, investigating synergies and economies of scale between the organisations. 
• Foster a positive and resilient team culture that embraces and adapts to change, promoting innovation and continuous improvement. 

Key competencies 

Achieving Results: 

• Operationalises strategy decisions to make significant gains.  
• Leads major initiatives to streamline operations, enhance productivity, and ensure best practice. 
• Drives the adoption of best practices, constantly seeking ways to improve operational excellence. 
• Considers wider implications of decisions to ensure comprehensive results. 

Engaging with Stakeholders: 

• Cultivates strong relationships with internal and external stakeholders, to achieve shared goals and foster a culture of cooperation. 
• Manages stakeholder expectations effectively, resolving conflicts and building consensus around operational changes. 
• Senior representation of the organisation with stakeholders. 

Humanitarian Learning Principles and Practices: 

• Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.  
• Promotes a culture of continuous learning and adaptation within the organisation. 
• Promotes a culture of well-being and duty of care. 

Managing Projects: 

• Thinks ahead to long-term goals while maintaining focus on present tasks. 
• Leads the planning, analyses, implementation, and evaluation of projects and initiatives. 
• Creates and supports flexibility through quick adaptation to change. 

Demonstrating Leadership: 

• Inspires and motivates staff to perform at their best, fostering a culture of collaboration, excellence, accountability, and integrity. 
• Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values. 
• Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed. 

Technical Expertise: 

• Masters comprehensive technical expertise. 
• Directs integration of technical skills. 
• Applies rigorous technical standards ensuring exceptional quality. 

PERSON SPECIFICATION  

Essential  

• Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles. 
• Proven track record of senior management expertise in a humanitarian context specific to finance, operations, and people. 
• Proficiency in data analysis with a keen understanding of performance and operational metrics. 
• Extensive experience in and security management within the humanitarian sector across fragile and conflict affected states. 
• Experience with procurement, contracting and compliance requirements of key donors including USAID, FCDO and UN agencies. 
• Familiarity with systems including Salesforce, QuickBooks, Dext, Sharepoint, and Excel. 
• Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience within a small organisation.
• Exceptional people management skills in international contexts. 

Expected Interview Dates 

First Interview: Week of 25 November 2024 

Second Interview: Week of 2 December 2024 

What We Offer: Your well-being, our priority 

At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being. Benefits include: 

• 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave. 

• 5% employer pension contribution involving dependants 
• 3 paid days annually to volunteer for causes you care about 
• 5 days of paid study leave 
• Employee Assistance Programme
• Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service. 
• Life assurance coverage equalling four times your salary. 
• Up to 10 days compassionate leave for family emergencies, 5 days dependent leave. 

Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us. 

Could this be you?

Please send your CV and one-page cover letter. We will be hiring on rolling basis.

To work alongside the Donor Development & Legacies Lead (DDLL) to help develop MSF’s donor development strategy to increase the lifetime value (LTV) of MSF UK supporters, by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to MSF. The DD&LL is accountable for the delivery of the full DD&L strategy and has personal responsibility for implementing the mid-value and legacies work programs.

The SDM is responsible for delivering MSF’s supporter development program, overseeing all communications to warm donors (under £10k), focusing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty.

Supervise and motivate the Stewardship Officer to implement and improve MSF’s stewardship program, increasing donor engagement and loyalty from those giving under £10k across multiple channels.

DEPARTMENT: Fundraising

HOURS: Full time, 37. 5 hours per week (Mon – Fri)

LENGTH OF CONTRACT: FTC, 13 months (Maternity cover)

LOCATION: London - Hybrid

SALARY: Salary £45,643.41 per annum

We are seeking a talented and experienced leader to join our Strategic Leadership Team.

You will have a compassionate heart and be deeply motivated by your evangelical Christian faith to lead the financial management and operations of this respected Christian Ministry.

Your experience in operations or business development within the charity sector will ensure that Release International’s day-to-day operations remain compliant, responsive, effective and efficient.

Your significant competence in financial management will enable you to analyse financial information, and other data, to support decision making at a senior level.

Your proven track record of strategic planning, team building, proactive risk management, and ability to manage multiple deadlines and projects will be essential to the role.

As the lead for all aspects of ‘People and Culture’, you will use your excellent people skills and positive outlook to empower and encourage others towards success, promoting and modelling our person-centred Christian ethos, culture and values.

If you believe God may be calling you to fulfil this exciting new and pivotal role and you understand the importance of excellence in the stewardship of our precious resources, then please apply for this full-time position which is based at our office in Orpington, Kent, with some agreed flexibility to work from home.

Applicants must be committed to Release International’s evangelical Christian beliefs (occupational requirement). 

Job description: Head of Operations

Responsible to: Chief Executive Officer (CEO)

 Working hours: 30 hours per week, Monday – Friday, 10am – 4pm 

 Salary:Starting salary £28,080 - £31,200 (FTE £35,100 - £39,000)

Interview date:                    We expect to hold interviews week beginning 11/11/24

West Cornwall Women's Aid provides vital support to women and children who have faced any form of domestic abuse and/or sexual violence, at any stage of their life. The women we serve are at the heart of our mission, and their voices shape the direction of our services. We are committed to raising awareness about violence against women and girls and to educating our community on the gender-based nature of domestic abuse and sexual violence. As an inclusive organisation, we actively work to dismantle barriers that may prevent women from accessing the support they need. As a proudly feminist organisation, our values guide everything we do. 

As the Head of Operations, you will have oversight and management responsibility for all operational aspects of service delivery. You will understand the needs of women who have experienced abuse and will ensure the services are delivered through a trauma-informed lens, including trauma stabilisation and support. You will be committed to anti-oppressive and anti-discriminatory practice and understand the multiple and intersecting forms of oppression that our service users may face. 

We welcome applications from all women with appropriate and relevant experience, particularly women from minoritised backgrounds, as they are underrepresented in our team.

Key responsibilities: 

• To line manage and supervise operational managers including Refuge Manager, Community Services Manager, Counselling Services Manager and the Volunteer Coordinator

• To participate in the recruitment, induction and training of staff and volunteers. 

• To support the emotional welfare of staff and volunteers, with an awareness of vicarious trauma and appropriate interventions

• To support line managers to develop and embed organisation-wide cultural competency

• To lead on quality assurance and case management across the organisation for the delivery of support services

• To work with line managers, supported by the CEO, to annually review services, with an emphasis on accessibility and reaching minoritised women and communities. 

• Plan and deliver internal and external training

• To review and monitor organisational strategy achievements alongside the Chief Executive on a quarterly basis

• To organise and chair meetings
• To develop creative ideas and engaging ways to showcase and actively promote WCWAid services and outcomes, including creation of promotional content
• To work with the Development Manager to develop, write and submit proposals, bids, fundraising applications to support operations

• To coordinate, with the support of relevant managers, monthly, quarterly and annual internal and external reporting ensuring that all funder requirements are met 

• To liaise with, develop and maintain good working relationships with all appropriate agencies in both the voluntary and statutory sectors at local, regional and national level

• To attend all appropriate multi-agency meetings and forums

• To ensure strong, effective and coordinated working across all service areas within the organisation

• To ensure that services comply with all statutory, legal and contractual requirements with the support of the Services Coordinator 

• To ensure all staff work within the policies, procedures and ethos of WCWAid

• Undertake all the duties of Safeguarding Lead including reporting, reviewing cases and learning, ensuring staff are trained and confident to deal with a wide range of safeguarding issues

• To support the development of a communications strategy and plan and ensure this is effectively delivered

• Support line managers to effectively manage and monitor outcomes, quality and performance to enable the highest standard of service delivery

• Reviewing, updating and managing operational risks on the organisational Risk Register

• Responsibility for the organisations Business Continuity Plan including organising the annual walk through and ensuring all key personal have access to current and accurate plan

• To work closely with the relevant operational managers to ensure that all contract compliance requirements are fully met

• To ensure that all service developments and improvements are informed by women’s voices

• To produce and support tendering and grant requirements including bidding and reporting activities

• To deputise for the Chief Executive Officer in her absence

Benefits

· Competitive salary

· Five weeks annual leave (pro rata) per annum, plus bank holidays, increasing with length of service to six weeks

· Recognition day on birthday

· Sick pay leave increasing with length of service

· Staff well-being activities

· Clinical supervision for all support staff

· Access to additional one-to-one external supervision if needed

· Access to employee helpline

· Time off for family emergencies and public duties

· Compassionate leave

· Parental leave

· A qualifying salary sacrifice pension scheme which includes a 3% employer contribution

· Eye test scheme

· Opportunity for career progression and continued learning and development through in-house and external training

Special conditions:

This job description may be reviewed and amended, subject to the needs of clients, the

organisation and funders.

The duties of the role may involve travel on a regular basis. It is a condition of employment that you can exercise satisfactory travel mobility in order to fulfil the obligations of the role.

The duties of this role will require you to occasionally work outside core office hours (during evenings and weekends), and it is a condition of employment that you exercise satisfactory level of flexibility in order to fulfil the objectives of the role.

This post is subject to continuation funding.

WCWAid is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

If you're interested in applying, we'd love to hear from you! Please keep in mind that we'll only consider CVs that come with a supporting statement. This statement should explain how you meet the criteria listed in the job description and person specification.

Alternatively, you can apply via our application form. To get a copy of the job description, person specification, and application form, just click 'Apply now' 

Salary: £26,000 FTE (approx £18,571 pro rata)

Hours: Part time - 25 hours per week 

Days and times: Preferably worked across 5 days but to be discussed

Contract: Permanent

Responsible to: Business Improvement Manager

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Monday 11th November 2024

Interviews: TBC

We are looking for an enthusiastic administrator to support our central Resources team. 

You will need to be comfortable talking to suppliers, contractors and customers whilst also enjoying setting up systems and analysing and sharing information. We are a small team that need to work flexibly to deliver the wide remit that we support.

The role is varied, can be demanding and involves some health and safety but it is enjoyable and fulfilling. The team is supportive and committed and work both independently and collaboratively to deliver simultaneous projects.

If you have strong admin skills, good common sense combined with a problem solving approach and are ready to make a difference, please get in touch!

Good design improves lives. We need your help to build a fairer world.

Architecture charity, AzuKo is working to end housing poverty in Bangladesh and the UK. We’re looking for an individual who has experience in a multidisciplinary hands-on leadership role, within the charity sector.

• Role: Head of Operations (maternity cover)
• Location: Remote, UK
• Time: Part-time (2 days per week) for 6 months, with possibility of extension to 1 year
• Pay: £32,400 pro-rata
• Start date: December 2024/January 2025

ROLE OVERVIEW
The right candidate will have a strong focus on charity administration and development, financial stability, thinking creatively about opportunities for income, and be a passionate advocate for housing justice.

RESPONSIBILITIES

• Ensure AzuKo’s operations and programme delivery are implemented efficiently and effectively.
• Be responsible for overall financial health and administration of AzuKo.
• Ensure AzuKo fulfils its legal, statutory, and regulatory responsibilities.
• Monitor progress towards strategic goals, plans and budgets.
• Inspire and lead an effective remote team, with a common sense of purpose, division of responsibility, transparency, and accountability.
• Work with the Development Officer to drive fundraising (trusts and foundations, and individual giving), innovating approaches towards existing and new supporters, with regular reviews of fundraising pipeline.
• Maintain accurate and transparent records, and filing systems.
• Consult with the Chair and Treasurer, providing regular updates on finance/fundraising, and progress against annual plan.
• Foster good communication internally within AzuKo, and externally.
• Contribute to AzuKo storytelling.

KNOWLEDGE, SKILLS & EXPERIENCE
Essential

• Demonstrable track record of operating at leadership level (CEO, or similar) within a small-medium size charity.
• Comprehensive understanding of UK charity administration, finance and regulatory responsibilities (e.g. Charity Commission).
• Experience of working strategically to source, secure and steward sustainable funding (grant income and individual giving) working within tight financial constraints.
• Knowledge of safeguarding legislation and processes, safety, and quality management.
• Comfortable with digital/remote working e.g. use of One Drive, Slack, Zoom.
• Proficient in Microsoft Office (e.g. Excel) and accounting software Xero.
• Excellent written and communication skills, able to articulate complex ideas in simple language.
• Passionate about the charity sector, and AzuKo’s cause.

Desirable

• Knowledge of housing issues/poverty, international development and/or women’s rights.
• Experience of securing and managing large multi-year grants for international development.
• Experience of Customer Relationship Management (CRM) software.

WHO ARE WE LOOKING FOR
An individual passionate about the work we do, and the impact we have. While you’re with AzuKo, every ounce of effort you put in will help us improve living conditions for vulnerable communities. All team members share our values.

No candidate will meet every single requirement. If your experience looks a little different, and you think you can bring value to the role, we’d love to hear from you.

THE IMPACT OF THIS ROLE
We’re a growing charity. The hands-on role supports AzuKo to achieve its ambitious aims and fundraising targets. Our work prioritises disadvantaged individuals, families and communities facing housing poverty. Ultimately you’ll be contributing to the positive change AzuKo seeks to make in the world.

WHY WORK WITH AZUKO
It’s an opportunity to develop your leadership skills at an innovative and empathic charity. You’ll gain an in-depth understanding of AzuKo, the charity sector, and nature of housing poverty globally.

AzuKo is committed to equal opportunities and welcomes applications from all suitably qualified persons. We value and respect all differences in people (seen and unseen).

AzuKo in not able to offer sponsorship. The successful candidate must, by the start of their employment, have the right to work in the UK.

Background

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We have just finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

Job Context

It is an exciting time to be coming into Lepra as we currently celebrate our organisation’s Centenary year this year. In 2023 we underwent a strategic review and developed our new 6-year global strategy to re-establish our work into the future. We are using our Centenary year in 2024 as a springboard to launch our new strategic period. Our new strategy will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from disability and discrimination.

Our Finance and Operations team plays a critical role in supporting the wider Lepra UK team with our finance and HR function delivering and supporting on all finance management processes and HR related support at all levels.  The Finance and Operations team has experienced staffing changes this year and with some staff looking to work part-time, an assistant position has become available to support both the Finance & Administration Lead and the HR and Executive Support Assistant Manager as well as the need for support with our office move.

Job Purpose

To support the Finance and Operations team which includes the HR function as well as coordinating the upcoming office move and facilities operations.

Working Relationships

→ For the initial six months you will report into the Director of Finance and Operations.

→ Working with all of Lepra UK on all matters regarding HR, Operations and Finance.

→ Close working links and collaboration with the Finance & Operations team consisting of Finance & Operations Director, Finance Manager, HR & Executive Support Assistant Manager and Finance & Administration lead.

Key Responsibilities

Premises and Facilities Management

→ Point of contact for office queries from tenants and Octagon Management company and co-ordinate any necessary contractors (stock kitchen, keep shredding bins filled for collection).

→ Clear and sort any items in the loft storage area as required

→ Act as Fire Marshall

→ Collect and sort post

→ Point of contact for all Lepra UK staff regarding office bookings and office use

Finance

→ Logging all donations on CRM system including gift aid administration

→ Running any required reports

→ Payroll support

HR and Administration

→ Sending out appropriate induction email template to all new starters

→ Ordering any IT equipment or arranging current IT equipment for new starters to be configured and for IT to be couriered to new starter/ liaise with IT provider as required

→ Setting up induction training on our online training portal

→ Assisting in arranging induction meetings for new starters

→ Assist with travel and accommodation for colleagues and any visitors / Trustees

→ Arrange for printing and sending on any mailings to staff members

→ IT starters and leavers administration

Recruitment

→ Assisting in the formatting of job descriptions

→ Arranging for job advertisements to be sent to various recruitment advertisers and Lepra website

→ Liaising with Universities regarding intern/volunteer recruitment

General

→ This role sits within a busy finance and operations team which deals with Finance, Human Resources, IT, Governance and premises/facilities. In period of team staff absences, you will be expected to cover work tasks as appropriate

→ If you have spare capacity you will be expected to undertake any reasonable tasks within the team

Person Specification

Qualifications

Essential

· Graduate level or up to A’ Level with relevant work experience

Desirable

· CIPD or Finance qualification

Knowledge & Experience

Essential

· At least two years’ experience of Finance, HR administration or both

Desirable

· Experience in the charity sector

· Experience of working in a diverse and multicultural environment

· Experience of bias-free recruitment

Skills, Attitudes and Personal Qualities

Essential

· Strong desire to work in the charity sector

· Share Lepra’s values

· Highly organised

· Confident user of IT systems, including an aptitude for learning new skills

· Proactive and can multitask

This is an exciting opportunity for an Operational or Service Manager with significant experience in the mental health charity/sector to play a key role in leading services in a thriving women`s mental health charity.

The Head of Operations, is a new role taking responsibility for clinical and volunteer support services, including group therapy and counselling, along with our helpline and befriending services, overseeing the work of a small, but highly effective team. You will bring leadership and management skills to identify and deliver on strategic priorities, along with an ability to use data and information to improve and extend our services. Extensive experience in safeguarding is required for this role.

This role would suit an experienced operational manager aspiring to a Chief Executive post, with opportunities to deputise for the Womankind CEO. 

Role: Deputy Director of Operations

Remuneration: Up to £60,000 GBP gross annual (dependent on experience)

Hours: Full-time, 35 hours per week

Duration: Permanent

Location: Hybrid working – there will be some attendance at our Manchester HQ office as required. Significant overseas travel required (up to 40%)

Are you an exceptional Humanitarian Operations leader looking for their next role?

UK-Med is a humanitarian NGO that has been responding to disasters for over thirty years. We prepare and equip medical teams, both in the UK and worldwide, so they are ready to respond when epidemics, conflict and natural disasters hit. We are core partners, providing the clinical component and key support structures of the UK Emergency Medical Team (UK EMT) in line with WHO standards.

Our Deputy Director – International Operations role will work with key internal and external stakeholders on UK-Med’s emergency responses and country programmes, and lead a team of talented operations managers to lead, co-ordinate and deliver our programmes with impact.

The role will also involve deployment to humanitarian responses and existing country programmes, supporting general operations. The successful candidate will also provide oversight of UK-Med deployments from HQ as required.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.

How to apply

We strongly recommend that you read the Candidate Information Pack - Deputy Director of Operations before applying for this role.

To apply, please submit a current CV anda supporting letter (2 pages) that includes:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
• Full contact details
• Where you saw this role advertised
• Where you are currently based.
• Your current or most recent remuneration / salary expectation for this role

Applications must be submitted through our online jobs portal no later than Monday 4th November 2024

Please note:

• Applicants must have an existing right to enter Schengen Zone countries in order to transit to Ukraine e.g. citizenship/residence of a Schengen Zone country, or an ETIAS eligible country 

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Position: Chief Operating Officer
Reports to: Chief Executive Officer
Hours: 35 hours per week (full-time) 
Contract: Permanent 
Location: London with hybrid working – flexible and home working policy   

We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital. 

The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met. 

You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes. 

This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth. 

Experience, Knowledge, and Skills 

• Proven experience as a senior leader in ideally a non-profit or public sector organisation

• Strong and extensive operations management experience, financial leadership and programme delivery 

• Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable 

• Demonstrated success in strategic planning, organisational development and stakeholder engagement 

• Excellent leadership and team management skills, with the ability to inspire and motivate staff 

• Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience 

• Experience of working with a Charity Board of Trustees 

• Proven ability to develop a long term financial strategy and plans 

• Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives 

• A commitment to the charity's mission and values 

• Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand 

• Ability to think strategically, anticipating future trends and developing plans accordingly 

• Encourage innovation and seek to understand best practice from both inside and outside the sector 

• Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential 

• ACCA/CIMA/ACA or an equivalent finance qualification is desirable 

First interviews: Monday 2 December – face to face at our offices in London Bridge

Second interviews: Thursday 5 December – remote

Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination?

Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In July 2024, over 100 people delivered 57 different sessions to an audience of 240 people.

Overview of the role

This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators.  Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference.

Job description

To provide operational support for Workplace Justice and the New Organising Conference including finance, website, participant database, registration, social media and governance.

For more information please visit our website.

Join Our Team as a Centre Manager!

For more information or to apply, please click 'apply now' to be directed to our careers site.

We're seeking an enthusiastic and dedicated Centre Manager to join our team in Newcastle, with regular travel to Leeds. In this permanent role, you'll lead a small team of Centre Coordinators, managing both internal and external relationships to ensure smooth operations across locations.

If you're an organised professional with experience in handling multiple projects, managing facilities, and overseeing budgets, this could be the perfect role for you. A passion for accurate data management and supporting young people through our work is essential.

Above all, you'll align with our values and thrive in our positive, collaborative culture. Apply today!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Centre Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3261 

Reporting to: West Africa Regional Finance Manager  
Hours: 37.5 Hours per week 
Principal Location: Monrovia, Liberia, with frequent travel to regional office / project sites. 
Time Frame: 18 months renewable contract envisaged  
Salary: $40-50k per annum, dependant on experience 

Background:

Street Child believes every child deserves to go to school and learn. Our projects focus on education, child protection, and livelihood support to address the social, economic, and structural issues underpinning today’s education crisis. We partner with local organizations and communities to deliver our locally rooted programs. We use evidence to drive learning and the refinement and scale-up of programs to create maximum impact for most children at the lowest cost. We pride ourselves on being willing to go to the world’s most challenging places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 1 million children go to school and learn and supported over 50,000 families to set up businesses to afford the cost of educating their children. 

Part 1: Role Purpose: 

The purpose of this role is to lead improvements in the financial management of Street Child’s partner, Street Child of Liberia (SCoL), a national education and child protection organisation with nationwide presence and annual budget of up to $1m. The role holder will also manage Street Child’s financial reporting and compliance requirements in delivering programmes in Liberia. 

The role will report to Street Child’s West Africa Regional Finance Manager, with oversight of Street Child of Liberia’s finance team, and a close working relationship with SCoL SMT, Street Child’s Freetown based Head of Sierra Leone / Liberia Programmes and Monrovia based Programmes Officer.

The role provides financial oversight of programmes in Liberia, facilitating accurate and timely donor reporting, strong budget management and excellent record keeping. Key aspects of this role include: improve financial management and reporting systems; ensure a strong control environment and maintain strong record keeping; empower programmes and leadership teams to have strong financial management and grant management capabilities. The role also serves as a link between Street Child of Liberia and Street Child UK, delivering monthly requisitions, annual budget information and other information as required, with scope to extend support across Street Child’s regional programmes portfolio as required. 

Part 2: Key Responsibilities: 

1) Ensure robust financial management and reporting systems to facilitate accurate donor reporting, strong budget management and transparency for budgeting (40%) 

• Ensure that all staff are using the QuickBooks finance system in place at Street Child of Liberia to provide accurate and timely recording of transactions – providing training, review, support and direct input as needed. 

• Ensure that all month end processes are carried out in a timely manner including month end closure processes, bank reconciliations, balance sheet reconciliations, and generating reports 

• Providing reliable donor reports, Budget vs Actual reports to the Director and Programmes staff to facilitate good planning and anticipation of any changes needed to programmes delivery. 

• Ensure that donor expenditure is recorded accurately and finance reports are of high quality with full supporting transaction listings reconciled to the finance system and delivered to deadlines in accordance donor requirements. Report on all costs incurred both at Street Child of Liberia and Street Child HQ. 

• Preparation of all donor reports, working with Partner Finance team and programmes staff as needed to ensure that they are delivered on time and with appropriate sign off. 

• Support donor due diligence and donor audits by provision of information required. 

• Provide input as necessary for all donor budget proposals, ensuring that costs requested are complete and reasonable seek approval for all donor proposal budgets before they are submitted to donors 

• Facilitate the year end audit, over-setting the end to end of the annual audit process. 

2) Strengthening the control environment and record keeping (30%) 

• Review and assess the effectiveness of internal controls and recommend changes and improvements as required , and review any improvements in internal controls recommended by auditors or donors. 

• Work with colleagues to devise a delivery plan to ensure that improvements are met, and support the delivery of that plan. 

• Strong financial procedures are in place to accompany all payments and improvements are made to the payments system including in particular justifying the use of cash and advances. 

• Ensure appropriate bank & cash management procedures are in place and operating effectively, including bank reconciliations for all accounts, cash counts and cash transfers to field sites. 

• Ensure robust procurement processes are in place and being followed, working with the procurement team to make any changes needed and ensure that all staff are clear on the required procurement process. 

• Developing Financial management tools, including policies and procedures as required. 

• Ensure that monthly requisitions (the process for requesting monthly transfers from HQ) are robust, evidence based and submitted on time each month. 

• upcoming up with an annual budget, approved in accordance with SC budget timetable, working with the Senior West Africa Finance Manager to develop consistent templates to use in each template. 

• Regularly advise and provide support on other issues as the need arises. 

3) Participate in finance related meetings and initiatives for all SCoL programmes, providing budget and financial guidance, including provision of training to colleagues (10%) 

• To ensure the smooth-running of the programme with respect to its financial obligations. 

• Compliance with the organisational procedures; quality of budget monitoring; quality of the budgets drawn up; quality of financial reports for donors; anticipation of financial problems. 

• Provide BVAs every month by the 10th of M+1 of all contracts. 

• Plan and lead the BVA analysis meetings every month before the 15th. 

• Ensure coherency between the programme budget and the donors' budgets. 

• Procedures so as to ensure a realistic budget, accurate expenditure codification and robust budgetary steering. 

• Draw up and monitor cost allocation tables for office and staff costs. 

• Conduct the monthly, bi-annual and annual accounts closing operations · Raise programme teams' awareness of contractual budget and financial obligations. 

• Analyse donor guidelines and inform the teams about these procedures and their application. 

• Train programme teams in internal budget and financial management. 

• Check the budgetary monitoring of the funding schedule. 

• Substantiate the financial accounts with regard to local legislation.

• Monitor and organise internal and external audits, assume the role of the auditor's primary contact in liaison with head office. 

4) Working with the finance team (10%) 

• Train the finance team. 

• Set up communication and coordination mechanisms for the team. 

• Manage contractual monitoring (leave, end of trial periods, etc.) of finance team members; if necessary, co-validate disciplinary procedures with Operations Manager. 

• Oversee finance team's career development: define training needs and provide guidance on professional development. 

5) A liaison and link with Street Child UK Finance team to enable management of operations in Liberia (10%) 

• Develop the annual budget for Liberia, which includes costs budget, programmes costs, cash flow forecasting. 

• Enter Street Child of Liberia costs on the HQ finance system (Aqilla) and ensure that all monthly transfers to Street Child of Liberia are fully accounted for and reconciled. 

Part 3: Person Specification

Attributes / Education / Qualifications 

Essential: 

• Educated to degree level or higher 

• Recognised Accountancy Qualifications 

Desirable: 

• Degree in International Business Administration, finance or related field; or attendance at specific relevant training courses 

Attributes / Experience & Knowledge 

Essential: 

• 5 years post qualification experience

• Experience of implementing internal controls and finance procedures 

• Experience of managing multi donor grants and good knowledge of donor compliance rules and requirements – in particular working with DFID, UN, EU, USAID 

Desirable: 

• Knowledge of development issues and concepts 

Attributes / Skills / Abilities

Essential: 

• Extensive knowledge of finance & logistics policy within non-governmental organizations 

• Knowledge of computer applications and software finance packages –in particular Quickbooks and Aqilla or other “mid-tier” finance system 

Desirable: 

• System design and implementation of finance software packages 

Attributes / Other 

Essential: 

• Strong interpersonal, management and team work skills

• Ability to influence change in teams not directly managed 

• A self-starter, capable of working independently and flexibly to a high level

• Fluent English –written and spoken 

Desirable: 

• Good communication and staff training / capacity building skills