Operations Manager Jobs

Job Description ​​and Person Specification

Job title: Commercial Officer

Reporting to: Senior Commercial Manager

Location: Field based, with regular visits to the office and our food partner locations.

Contract type: Permanent  

Hours per week: 35 hours Full Time

Salary & Grade: £30,287 - £31,881

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness. For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company [EB1] stronger. If you share our values and our commitment to redistributing surplus food, come and join us. 

The role 

Main areas of responsibility

The Commercial Officer will support the development, identification, and management of relationships with key Fresh Produce industry partners, securing sustainable sources of surplus food for the FareShare network. You will support the Commercial Manager’s and other internal teams to execute joint business plans, deliver strategic projects, and support our partners to overcome barriers to redistributing surplus food.

This role will involve working with partners to ensure consistent delivery of agreed initiatives and develop solutions that add value for both FareShare and its partners. You will also play a key role in ensuring regular communication and reporting to drive progress and maintain strong relationships.

You will work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to provide the best service to our food partners, our network, and the charities we deliver to.

Partnership Support

• With support from Commercial Manager’s, undertake research to identify potential new partners in the Fresh Produce Industry and manage relationships with new and current partners.
• Assist in developing and maintaining Joint Business Plans with Fresh Produce industry partners to drive growth in surplus food redistribution, funding, and strategic initiatives.
• Maintain regular communication with food partners, including on-site visits, to ensure alignment and progress against agreed objectives.
• Research and understand our partners, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
• Create and deliver engaging presentations for the acquisition and retention of food partners, effectively presenting the benefits of working with FareShare.
• Use our food data and other stats to identify trends to food partner supply and to effectively manage food partners, identifying appropriate milestones and opportunities to prompt lapsed or infrequent partners.
• Collaborate with Operations, Marketing, Fundraising, and Volunteering teams to optimise supplier onboarding, food distribution, and partner communications.
• Support with the administration of the Surplus with Purpose Fund.

Project Support

• Support on projects with our partners, liaising with cross-functional teams such as, Supply Chain, Operations, and Network Development to deliver objectives.
• Support the delivery of internal cross-functional projects designed to increase food volumes and strategic value for FareShare.

Person Specification 

 Essential Criteria 

• Experience of working in or alongside the food industry in account management or customer facing role
• Strong relationship skills, building and maintaining relationships across a range of levels and with both internal and external stakeholders
• Strong written and verbal communication skills; experience in presenting confidently to a range of stakeholders at varying levels
• Good organisational skills and the ability to prioritise multiple tasks whilst maintaining attention to detail
• Good knowledge of Microsoft Offices packages and a good level of numeracy and literacy. 

Desirable Criteria 

• Experience of managing accounts in the FMCG, food, retail or other fast moving customer service orientated sector
• Track record of using selling and negotiation skills with professionalism and integrity to achieve desired outcomes & targets.
• Management of initiatives and projects such as new product launches, operational initiatives, promotional activity or similar
• Experience of analysing and communicating data.
• Knowledge of, or experience in, the Fresh Produce industry
• Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.

Competencies and behaviours 

• Demonstrable interest in, and understanding of food waste and surplus redistribution
• Motivation towards, and interest in, FareShare’s mission
• Problem solving ability, able to think laterally and creatively
• Highly motivated, comfortable working independently and using initiative as well as being an enthusiastic team player contributing to group tasks and team working

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Role

We believe in a world where no child ever has to live on the streets.

Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?

If the answer is yes, then read on to hear about this exciting opportunity.

We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.

About the role

We are looking for 1 Youth Practitioner for our Yorkshire Project. Please note we are only accepting applications from cadidates living in South Yorkshire.

As a Youth Practitioner, you’ll play a key role in keeping children safe from harm and supporting them and their families on a path to a brighter future. You’ll be part of a dynamic team delivering Railway Children’s programme in the UK, in partnership with British Transport Police (BTP).

Working with other Youth Practitioners in your project area, you will be responsible for supporting a number of young people who have been identified as being vulnerable on the transport system. The role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area.

What we offer

As well as helping some of the world’s most vulnerable children and young people, we offer some great perks:

• Time out. You’ll start with 25 days holiday per year to recharge the batteries. After three years, this will increase by an extra day per year until you reach a relaxing 30 days leave.
• Pension. We offer a pension contribution of 6% of annual salary.
• Birthday leave and ‘Railway Children Day’. You’ll get two additional days of annual leave in your birthday month and around Christmas time.
• A culture we’re proud of. Driven by our CEO, family values are at the heart of our culture and make Railway Children an incredible place to work.
• Flexible working environment and home working. It’s one of the reasons why our staff retention is so impressive!

What we’re looking for

We’re looking for someone who has worked with vulnerable young people and families, with an in-depth understanding of the issues they face and the impact of trauma. With a relevant qualification in youth work or social care or equivalent experience, you’ll have experience of providing front line support to safeguard some of the most vulnerable young people in the UK. You’ll have the ability to engage young people, their parents or carers within the community and deliver direct support to address issues within the family unit.

A full person specification can be found in the job pack.

 

Application notes

Please note candidates must have a full UK driver’s license and access to a vehicle.

Closing date: Monday 24th February 2025 at 5pm

Dates for interview: First stage (online) Wednesday 5th March 

Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful.

At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of background and reference checks including criminal records check.

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

CoppaFeel! are looking for a Marketing Executive who will play an integral role within the Marketing team in supporting our 3-year organisational growth strategy. The Marketing Executive will support the amplification of our message through innovative brand campaigns, activating content creator briefs and executing brand partnerships.

This is an exciting opportunity to contribute to the growth and impact of CoppaFeel!'s work, ensuring that our awareness message reaches and resonates with our 18 - 24 year old target audience.

The Marketing Executive will sit within the CoppaFeel! Marketing Team and report to the Marketing Manager, working closely with the social media and digital marketing sub-teams. Beyond supporting with content strategies and execution across organic and paid channels, this role will also support the Marketing Manager as a brand guardian, overseeing the design process and ensure that brand guidelines are adhered to across all outputs throughout the organisation.

This role is essential in helping us achieve our mission of empowering young people to check their chests monthly. By ensuring our brand marketing efforts are engaging, impactful, and aligned with our core messaging, the Marketing Executive will directly contribute to the success of CoppaFeel!’s mission. We’re looking for someone who can combine strategic thinking with creativity, has a proactive approach to their work and strong attention to detail.

This is a hybrid role, with the expectation that you will attend the London office two days per week. You will also be required to attend the office for quarterly team meetings, department meetings, and in-person training. We will provide plenty of notice for when you are required to be in for these purposes. While this is a hybrid role, you are also welcome to work from our office space more regularly if you prefer.

Duties and Responsibilities

• Support the delivery of brand marketing campaigns, ensuring they are executed on time, within budget, and aligned with CoppaFeel!’s tone and mission.
• Manage relationships with content creators through identification, briefing, delivery and reporting. Ensuring alignment with brand tone of voice and messaging.
• Coordinate marketing initiatives across various platforms, including digital, social media, and events.
• Support in managing relationships with external creative agencies, paid media agencies, corporate partners and storytellers.
• Collaborate with the wider Education, Fundraising and Operations teams to ensure brand consistency across all touch points.
• Stay ahead of emerging trends by researching and identifying opportunities to engage with our core 18 - 24 year old audience.
• Support overseeing the design process, working with designers and ensuring that all outputs adhere to CoppaFeel!’s brand guidelines.
• Track and optimise paid media, sharing insights and making recommendations for continual improvement.
• Work closely with the Events Manager to ensure consistent branding and messaging of awareness events.

Skills, Experience and Qualifications

Essential

• Proven experience in a marketing role (1 year+), preferably with a focus on brand marketing.
• Excellent written and verbal communication skills, with the ability to tailor messages to different audiences.
• Strong project management skills and organisation skills, with the ability to prioritise tasks and manage deadlines effectively.
• Creative mindset with a keen eye for detail and design.
• Knowledge of influencer marketing and experience working with content creators.
• Passion for CoppaFeel!’s mission and a desire to make a meaningful impact.
• Evident understanding /experience targeting 18 - 24 year old audience.
• Experience in building and managing internal relationships, working collaboratively across teams to align on goals and deliver projects effectively.

Desirable

• Familiarity with analytics platforms (e.g. Google Analytics, Sprout Social) and experience reporting.
• Strong understanding of social media and digital platforms, trends, and best practices.
• Experience running paid social media campaigns (e.g. TikTok SparkAds).
• Relevant marketing qualification or training.

Application information

Applications will close on Friday 14th February with the aim to commence interviews on w/c Monday 24th February.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Given the nature of this work we feel it is important to recruit someone with the relevant skills, expertise, and lived experience. Therefore, we are actively seeking applications from marginalised young people.

Main Benefits and Terms & Conditions

Annual Leave entitlement - 22 days and 3 days off at Christmas + public holidays, a day off for your birthday and for Kris’ cancerversary.

Benefits

• Wellbeing fund
• Employee Assistance Programme
• Access to Self Space training and 1:1 therapy
• Core working hours 10am - 4pm
• Enhanced Maternity and Paternity Leave

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Prison Facilitator - HMP Wormwood Scrubs

Location: HMP Wormwood Scrubs
Salary: £18,194
Hours: 21 hours
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Wormwood Scrubs. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews will be in person on 11th March 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-219442

We are looking for an experienced, productive and organised manager with an excellent track record of managing central support in a similar charitable or non-profit setting. The postholder will need the energy and skills to introduce and maintain new systems that will enhance the excellent charitable services we offer to our local community. He or she will also have the ability to nurture and develop a growing central services team.

Job Purpose:   –To manage and develop YMCA Central Services to meet regulatory responsibilities and offer effective organisational systems, policies and support for staff and managers to achieve strategic aims.  To take on the strategic lead for HR, property management and development, IT, compliance and health and safety

Hours of work:  Monday to Friday 9am-5pm some flexibility required

Location:  YMCA East Surrey, YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.  (pro-rata for part time workers)

The holiday year runs from 1 April to 31 March each year.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing date:  17th February 2025

Interviews:  24th February 2025

Main Responsibilities:

 Strategic Leadership and Management

– To share responsibility for leading the strategic direction and success of YMCA East Surrey as part of the Senior Leadership Team (SLT) together with the Head of Finance, Head of Housing, Head of Children and Young People Services and Deputy CEO.

– To be the accountable and strategic lead for Central Services, working closely with other members of the SLT to deliver integrated support across areas such as HR, property management, IT systems, and compliance.

– Take ownership of all aspects of operations policy and practice, and lead our approach to information management, data protection and risk management

– To be responsible for line management and development of senior staff within Central Services including the HR Manager, Facilities Manager, Facilities Manager at The Old Pheasantry, Systems Analyst, Reception Manager and Volunteer Coordinator.,

– To take on various project management tasks and to drive through transformation of systems and ways of working to improve the quality of services and help the YMCA achieve its charitable aims.

– To play a supportive and collaborative role working alongside the wider YMCA staff team to meet our mission of helping people in East Surrey to ‘belong contribute and thrive’

Governance and Compliance

– Fulfilling the role of Company Secretary and leading the delivery of all governance processes in line with policy, procedures and the memorandum and articles, including all charity and corporate law requirements.

– To take the lead role on compliance, maintaining and developing a policy framework and working with Heads of Service to ensure that appropriate policies are drafted, reviewed and implemented and that the YMCA meets all its obligations under the relevant statutory and regulatory frameworks in which we work (Ofsted, RSH and possibly CQC in the future).

– To provide or facilitate training and development activity to ensure that managers and staff are aware of, and are meeting, requirements laid down by relevant policies, legislation and regulatory bodies. 

– To take on the role of Data Protection Officer and ensure that the YMCA complies with its statutory responsibilities under Data Protection Regulations

– To be responsible for leading on quality management and maintaining our accreditation under Trusted Charity.

– To work with Heads of Service, managers and trustees to ensure that effective risk management practice is embedded into decision making at all levels of the organisation.

– To attend trustee meetings and to produce reports and help prepare agendas for the Governance and Risk Committee, a subcommittee of the main board.

IT

– To be responsible for all IT hardware and software needs, to manage support contracts and develop new IT systems and use of technology to improve the efficiency and effectiveness of the Association (including mobile phones, laptops and other devices).

– To work with other Heads of Service to develop and maintain new integrated IT systems that can manage data, and record, monitor and evaluate outputs and outcomes delivered by the YMCA’s diverse projects and services.

– To work with the Systems Analyst and outsourced IT Support Company deliver ongoing digital transformation and promote the necessary training and policies to ensure that staff fully utilise the new technology.

– To work with the Fundraising Manager and CEO to support the delivery of new projects especially the acquisition and development of new properties such as additional Move On accommodation for young people.

 HR

– In conjunction with the HR Manager ensure the overall HR strategy of YMCA East Surrey is in line with the law, good practice and our values.

– With the HR Manager, oversee the development of internal practices, policies and working culture in line with the overall HR strategy.

 Facilities

– To line manage the Facilities Manager and to oversee the introduction and implementation of cyclical maintenance plans for all YMCA buildings.

– To have oversight of the Facilities Manager’s responsibility of all insurances required by the YMCAES.

– Oversight of the management and financial viability of The Old Pheasantry.

 

Budget and Finance

– To work with the CEO and Head of Finance to prepare the annual budget for central services (including buildings) and to manage this budget throughout the year.

 In addition

– Any other duties are required to be performed within the grade and renumeration of the role.

– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training

About the Role

JPF aims to amplify the voices of young people across London and Essex, and we are committed to harnessing their ideas, knowledge and life experiences to influence the way we work as a grant-maker.

As a charitable organisation, founded to support young people, it is essential that young people are part of our work and decision-making; from Board level through to our programme delivery. We aim to provide young people with the resources and opportunities to empower them to do great things, and this role is central to enabling us to do this.

The Youth Voice and Engagement Intern role is a new post that will help us grow our youth voice and youth engagement work within the Foundation in line with our new strategic priorities. This role sits in the Executive Team, and will work closely with the Executive Assistant, as well as colleagues within our Communications and Operations teams. There will be regular opportunities to work collaboratively on projects with other departments and stakeholders.

This is a twelve-month paid internship to begin during March 2025. The successful candidate must be able to take up the post by Monday 25th March 2025, preferably earlier.

About the Internship

You will be part of the Jack Petchey Internship Programme along with 20 other interns, all of whom are employed by a range of youth organisations in London and Essex. Alongside your main work duties there will be a number of development opportunities. These include a residential conference to launch the internship programme; four professional development workshops throughout the year; and a celebration event at the end of the programme.

In addition to your paid salary, you will receive a training bursary of £1,000. This bursary can be used for approved training. We will also match you with an external mentor who will support you with your professional development throughout the year.

Training days and events take place in person in London. As well as carrying out the main duties of the job (as outlined in this booklet) the successful candidate will be required to take part in all training opportunities offered as part of this programme. 

About You

If you are passionate advocate for young people, a strong communicator and an organised individual looking for a varied role in a fast-paced organisation, we want to hear from you! We are actively seeking someone who believes in the power and value of young people’s voices to influence change, and will prioritise this above your prior work experience or qualifications. If this sounds like you, please do consider applying for this role.

About Your Responsibilities
The Youth Voice and Engagement Intern will be responsible for supporting our three major youth engagement programmes, as well as a number of other youth voice initiatives across the Foundation.

1 Youth Consultation Panel
The Youth Consultation Panel (YCP) was formed in 2019, and currently consists of twelve young people, all of whom have directly benefited from one or more of our programmes. This group of passionate young people meet once a month to share their opinions and inform the work of our Senior Management Team and Board of Trustees. The postholder will:

• Be responsible for the general administration of the YCP, through preparing agendas and minutes for monthly meetings and quarterly in-person days, fielding general enquiries from YCP members, processing travel expenses, coordinating event attendance and tracking the group’s volunteering hours.

• Support the YCP to develop into a ‘shadow board’, which will include facilitating their participation in partnership grant making and management, as well as their link to our Board of Trustees.

• Identify opportunities for the YCP to support with ad hoc pieces of work across the organisation, and administrate these projects as required.

• Assist with the recruitment and induction processes for new YCP members and JPF’s Youth Trustee.

• Support the Communications team to design and disseminate an annual YCP survey.

2 Jack Petchey Achiever Network

The Achiever Network (AN) is a 12-month personal development programme that we run for up to 35 young people each year. Participants are invited to apply for a year-long training course, which includes a weekend residential, training days and mentoring. The postholder will:

• Assist the Operations Officer with the general administration of the AN programme, including preparation for training days and attendance at these if required.

• Coordinate AN volunteers for both internal and external events, including circulating parental permission forms and briefing sheets etc.

• Oversee the administration of 50/50 grants (an opportunity for AN graduates to invest in a meaningful cause), by supporting young people with their applications, collating details for Board approval and preparing the corresponding grant offer letters.

• Assist with end-of-programme preparations such as the AN graduation ceremony and yearbook.

• Help to design and implement the recruitment process for young participants on the next Achiever Network cohort.

• Support with the evaluation of the Achiever Network programme.

3  Alumni Network
The Alumni Network is a community for those who’ve graduated from our Achiever Network or Internship Programme. It is a way for graduates to remain connected to the Foundation, and for them to give back to other young people as they take their next steps. Launched in September 2024, the network is in its early stages of development. The postholder will:

• Be responsible for the day-to-day administration of the JPF Alumni Network, including: coordinating 2 annual networking events, training opportunities and peer-to-peer mentoring for the cohorts, draft and send letters about opportunities.

• Support the growth of the JPF Alumni Network by identifying and recruiting new members.

• Moderate the JPF Alumni Network online portal, by ensuring that the webpages and resources are up to date and creating new content as required.

• Coordinate and provide written copy for the JPF Alumni Network newsletter, and source case studies, articles and opportunities via our partner organisations.

• Oversee the JPF Alumni Network database on Salesforce, including handling sign-ups, contact details, permissions and any necessary data cleansing.

• Act as the main point of contact for enquiries, communications and requests from all JPF Alumni. Alumni Network Other Responsibilities The postholder will have the opportunity to work on a number of other youth voice initiatives across each of the teams at JPF:

4 Other Responsibilites

• Support the Communications team with the following:

 Designing our next youth survey and disseminating it to schools and youth organisations.

 Amplifying youth voice by facilitating meetings between young people and key external decision-makers (MPs, mayors, councillors etc.).

 Developing an engagement strategy for JPF’s network of patrons, ambassadors and influencers.

 Engaging young people through our creative competitions (cartoon competitions etc.).

 Monitoring and sharing relevant sector news and developments with the JPF team that affect young people.

• Help the Grants team with research to identify youth organisations, community groups and charities based in London and Essex who support young people that are currently underrepresented in our Achievement Awards programme.

• Assist the Partnerships team in conducting their 6-month post-internship survey, and researching and contacting former participants in the Jack Petchey Internship Programme.

• Work with the Events team to increase the number of young performers at our Achievement Award events.

• Support the Operations team with all activities involving young people on-site at Dockmaster’s House (or elsewhere), supporting with health & safety briefings and risk assessments as required. As the post sits within the Executive team, general administrative support to the Executive Assistant and Chief Executive Officer may also be required.

These are the normal duties which the charity requires from the position. However, it is necessary for all staff to be flexible and all employees will be required from time to time to perform other duties as may be required by JPF.

The postholder will work at all times within the policies, procedures and values of JPF, in particular Safeguarding, Health and Safety, Data Protection and Publicity Consent policies.

About First Give

First Give inspires young people to make a difference to the causes they care about. We do this through working in partnership with secondary schools, providing a fully resourced scheme of work that guides an entire year group of students to engage with local charities and causes and then carry out social action (fundraising, raising awareness, campaigning, volunteering etc) in support of them.

At the end of each programme, a celebratory School Final is held at each school, where groups representing each class deliver presentations about their projects. The class considered to have engaged the best with the programme secures a First Give grant of £1,000 for their chosen charity. By the end of the programme, however, the whole year group will have given back meaningfully to their local community.

We currently work in partnership with approximately 200 schools every year across England and Wales.

Our vision is for motivated and equipped young people using their skills to make the lives of others in their community better. Our values inform what we do at First Give. We are:

• Altruistic
• Inspiring
• Empowering
• Collaborative
• Professional

Programme Delivery Officer role

We are seeking a motivated and enthusiastic candidate to join our Programmes Team as a Programme Delivery Officer. PDOs will be responsible for supporting and coordinating the delivery of the First Give programme in up 50 schools, ensuring smooth running of the programme, plus providing guidance and troubleshooting for the lead teachers at First Give partner schools.

The role will be hybrid, with 3 days a week in our main offices in West Hampstead, London. Regular travel to schools across London and the South East will be required.

• Contract: Full time, permanent
• Salary: £28,000 (inclusive of London weighting)
• Location: London office 3 days per week, 2 days per week working from home
• Reporting to: Programme Manager

Key responsibilities

• Provide logistic and programme support to teachers delivering the First Give programme at their school, including but not limited to:
  • an introductory Programme Call with the Lead teacher;
  • delivering a briefing to class teachers;
  • troubleshooting via phone and email;
  • booking in First Give facilitated sessions
• Ensure all programmes are delivering all core elements of the First Give programme
• Update and monitor Salesforce to track programme delivery
• Liaise with freelance facilitators to ensure events at schools are effectively staffed
• Deliver Launch Assemblies, Workshops and First Give Finals in partner schools
• Collect data for monitoring (student surveys, teacher surveys, identifying potential stories of impact, writing programme reports)
• Ensure prompt delivery of any programme resources required by schools (including Coursebooks and other physical resources)
• Support in the collection and distribution of comms via social media, newsletters and other formats to raise awareness of First Give’s work
• Support with wider team projects as and when is necessary

This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.

Safer recruitment

Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.

Person Specification

Essential

• Passionate about young people and their potential to drive social change
• Experience developing strong relationships with remote and external stakeholders
• Experience managing and supporting a large case load of “client” relationships
• Experience delivering lessons, workshops or other sessions with young people
• Superb organisation and prioritisation skills
• Strong presentation and public speaking skills
• Strong facilitation and workshop skills
• Excellent communication skills (both written and verbal)
• Excellent attention to detail
• Willing to travel around London and the Home Counties to regularly deliver events
• Proactive, independent worker able to work well alone and as part of a team

Desirable

• Experience of working in a remote, decentralised team
• Experience in a customer service role
• Experience of working in the secondary education sector/with teachers
• Experience of using Salesforce

Why work for First Give?

First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:

• 25 days of annual leave plus bank holidays, excluding bank holidays.
• Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance. Annual leave allowance increases year on year after 3 years with First Give.
• Access to Health Assured (health and wellbeing) Employee Assistance Programme.
• Generous training and professional development budget, with regular training offered through the Pears Foundation.
• As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
• Laptops are provided on a ‘paid for through service’ arrangement and become the employees after three years of service.
• Multiple team socials throughout the year.

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. By fostering a diverse and inclusive culture, we will empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Application process 

Please fill out the Microsoft form by clicking the Apply Now button which includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form (this will not be linked to your application). 

• Application closes: Tuesday 12th February, 11:30pm
• Interviews: Monday 17th February, in person, at our West Hampstead office
• Start date: As soon as possible

Based on applications received we reserve the right to interview earlier than advertised, and close the process if a suitable candidate is found.

INCOME GENERATION LEAD
OASIS HUB HOBMOOR

PART-TIME, 24 HOURS PER WEEK (0.6 FTE)

3 YEAR FIXED TERM CONTRACT

SALARY:  £15,640 per annum (£26,072 1FTE)

ORGANISATIONAL CONTEXT:

Oasis Community Hub Hobmoor is in its 10th year. It seeks to bring community transformation focused on the neighbourhood. We have a passion for inclusion, equality, healthy relationships, a deep sense of hope and perseverance for the long haul.

We are looking for a person to join our Youth and Community Team who can help secure funding in the long term that really makes a difference to the neighbourhood and the lives of individuals.

We are looking for a person who is as passionate as we are and is prepared to get to know our work inside out.

KEY RESPONSIBILITIES

You will:

• Lead the development and implementation of a fundraising strategy, to ensure sustainable funding for the work of the charity, maintaining healthy cash flow and adequate resources.

• Develop and write high quality, compelling funding proposals and applications which communicate Oasis Hobmoor’s funding needs clearly and concisely.

• Explore diversifying funding streams, aiming to increase funding business partnerships, corporate donors, individual giving and community fundraising.

• Work with volunteers and community members to ensure real life stories are communicated.

• Ensure high quality monitoring and reporting for funders, meeting reporting requirements.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while improving your employability skills.  As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

· Working as part of a friendly, community-minded team of professionals

If you are interested in finding out more about this opportunity, then please visit the Oasis Charity Jobs website.

Completed applications should be returned by 9am Monday 3rd February 2025

Interviews will take place at Hobmoor Community Centre on Tuesday 11th February 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

CSH are looking for a full time Administration and Finance Assistant to join our team.

• Home-based remote working with monthly travel to Oxford
• Full time: 37.5 hours per week (30 hours per week on request for the right candidate)
• Salary for full time hours: £25,500 per annum (plus contributory pension).
• 25 days of annual leave per annum plus bank holidays (pro rata if employed at 4 days per week)
• Permanent role
• Apply by 12 noon on 5 February 2025
• Expected online interview date: Tuesday 18 February 2025

About The Centre for Sustainable Healthcare

The Centre for Sustainable Healthcare is a charity that supports healthcare staff, and the systems they work in to be more environmentally sustainable. Our Education team provides training in sustainable healthcare and planetary health for health professionals. Our Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals. Our Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change.

About the role

We are looking for a detail-oriented Administration and Finance Assistant to join our team. You will work with the Chief Operating Officer to ensure payroll, invoicing and finance tasks are completed and with the wider team on administrative support.

Key Responsibilies:

Finance (estimated 60% of work hours)

• Working under the direction of the Chief Operating Officer (COO) and external accounting team, and using the Xero finance system to;
  • Prepare, send, and chase invoices through co-ordinating with wider team members
  • Liaise with accountants & COO to ensure correct income allocation across department codes
  • Arrange refund and credit notes when needed
  • Order equipment for staff. Complete supplier details requests. Ensure costs are correctly allocated across the department codes on Xero
  • Pay expenses to staff
  • Reconcile Xero with bank account
  • Deal with external suppliers

Admin and operations (estimated 40% of work hours)

Ensuring the smooth running of CSH operations including:

• Setting up regular team meetings
• HR systems administration – Keeping track of staff holidays, sick leave. Updating and maintenance of staff details and HR folders
• Helping with recruitment admin including filing applications, sending replies and responding to queries
• Organising office days once a month- booking venues, catering and technical support
• Timely management of CSH general inbox and phoneline, ensuring there is holiday cover in place when needed
• General CSH administration; providing additional administration tasks for the CSH team as required
• Working with the COO and Directors to prioritise continuous improvement and ensure administrative processes are smooth across the organisation.
• Dealing with external suppliers e.g. IT support, software providers.
• Ensuring compliance with health and safety standards is facilitated and prompted across CSH (e.g. Display Screen Equipment training)
• Administrative support to new starters
• Supporting offboarding of staff: calculating remaining annual leave, supporting leavers with handover, arranging leaving card and gifts, ensuring recovery of CSH assets; IT equipment, systems access and software etc.
• Supporting COO with EDI initiatives and actions (RACE report etc.)

We are looking for an organised individual who is confident with IT, quick to learn and who enjoys working as part of a team. Please read the full job specification. 

Location

The role may occasionally require travel within the UK. We encourage the use of sustainable travel wherever feasible. CSH is based in Oxford, UK. Staff are requested to attend team meeting days in person once a month. Travel costs for attending these meetings are reimbursed.

Closing date: 12 noon on 5 February 2025

Lecturer in Counselling and Psychotherapy

Location: Waverley Abbey College, Waverley Abbey House, Waverley Lane, Farnham, Surrey, GU9 8EP
Salary: £36,772 FTE
Hours: 3.5 days/week [0.7]
Job Type: Part time
Contract Type: Permanent

Due to 100% growth in our higher education intake in September 2024, we’re in an exciting phase of growth so are delighted to be recruiting for a Lecturer in Counselling and Psychotherapy to join Waverley Abbey College supporting the next generation of Christian Counsellors. 

The Job Purpose:

To be a key member of a team of academic and administrative colleagues facilitating the highest quality learning and teaching within Waverley Abbey College. To support students through teaching, administration and academic advice. To work across undergraduate and postgraduate programmes as part of the academic team. To enhance and develop learning and teaching, academic processes and student outcomes. This may include teaching during weekdays, weekends and evenings. 

Principle Accountabilities:

• Teaching and Learning - to contribute to and enhance teaching and learning on the training programme.
• Academic Support - to advise and guide students to support their progression and outcomes
• Management and Administration
• Be an active representative of Waverley Abbey College on key professional bodies/ committees; external events; conferences and seminars; production of sector or journal articles/reviews; through the operation of external or internal workshops or seminars.

For further information on key responsibilities and person specification please see the Job pack. 

This role holds a Genuine Occupational Requirement under Schedule 9 of the Equality Act 2010 to be a practising Christian who assents to Waverley Abbey’s Statement of Faith.

If you’d like to apply, please provide your CV, and a cover letter that directly addresses the requirements of the job description, including why you are interested in the role.

We reserve the right to close applications early.

Please note, an appointment will be subject to:  

• Evidence of Right to Work in the UK 
• Satisfactory references 
• A satisfactory Enhanced DBS disclosure (where applicable)
• Meeting Occupational Requirement criteria 
• Satisfactory completion of a probationary period 

Sound interesting? Apply now!

We are at a critical moment in world history; a moment of profound spiritual, economic and social crisis in the UK and across the world – with opportunity for a radical, spiritual renewal. In the last half of 2022, CWR and 24-7 Prayer came together to create a new vision at Waverley Abbey for such a time of this.

The 112-acre Waverley Abbey Estate, located about an hour from London, Heathrow and Gatwick Airports, has been a place of prayer since 688 AD and was the site of England’s first Cistercian Abbey.

CWR was founded by Selwyn Hughes with a simple vision of helping people to spend Every Day with Jesus – to pray and study the Bible every day. In 1985, CWR opened the Waverley Abbey Estate to establish a place of prayer, retreat and a Christian College to train and equip young leaders. 24-7 Prayer is an international, interdenominational movement of prayer, mission and justice. 24-7 Prayer exists to revive the Church and rewire the culture. Its resources help millions of people and its members from all over the world have been praying non-stop since 1999. 

With its remarkable history of thirteen centuries of prayer, its strategic location on the Prime Meridian, and its 30,000 sq. ft of accommodation, the partnership of CWR and 24-7 Prayer at Waverley Abbey represents a unique opportunity to establish a mission centre and a hub for spiritual and social transformation in the UK and globally. 

We are creating a new Abbey for a new generation. One that will champion encounter with God, through education, engagement and enterprise — for spiritual and cultural renewal for this generation and generations to come.

REF-219464

Job title: Communications Officer

Reporting to: Head of Communications

Salary £26,000 - £29,000 pro rata

Hours:37.5 hours Monday to Friday (0.8 considered for the right candidate)

Terms: Permanent contract, 25 days holiday

                                   (exc. Bank Holidays), 5% pension contribution.

Place of work:Our central office (Bristol) with some hybrid working optional; regular visits to our warehouses in Bristol and Plymouth and other partners across the south west

About FareShare South West

FareShare South West joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity and routes out of poverty for people across the south west. Our supportive volunteering and employability programmes offer local people the opportunity to thrive.

By joining us, you’ll be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.

FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people, and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people and many others.

Purpose of role

In this broad creative role, you will plan, create, deliver and analyse print, media and digital marketing content to support this charity’s important work, ensuring current and potential supporters (including volunteers, fundraisers and grant makers, food suppliers, charity members and key local stakeholders) understand our social and environmental impact. You will play a vital support role for colleagues, acting as FareShare South West’s storyteller internally and externally.

Job description

• Work with the Head of Communications to develop and deliver an annual communications schedule, including proactively sourcing and creating case studies and testimonials with video, photography and written content

• Work with the Head of Communications to develop and implement a social media plan

• Create, share, monitor and evaluate engaging content across all our social channels (Instagram, Facebook, LinkedIn, TikTok) to meet objectives

• Design print materials including posters and leaflets

• Keep the website up to date with a regular flow of impactful storytelling

• Create compelling email content for supporters in MailChimp

• Support the Head of Communications with the circulation and promotion of press releases and management of press database, communications crisis plan and FAQs

• Assist with the delivery of internal communications

• Regularly review and refresh our bank of testimonials, statistics and photography, managing permissions for content

• Work closely with the fundraising team to creating compelling appeals content to generate income

• Act as an ambassador for our charity, sharing our values and engaging with the public

• Work collaboratively with staff teams (Food Sourcing, Volunteering, Membership, Fundraising, Employability and Operations teams in Bristol and Plymouth) to ascertain and fulfil their communications needs

• Work collaboratively with young people on our FareChance employability programme, supporting them to learn new professional skills and developing an exciting new youth-led, inclusive aspect of our communications

• Support volunteers and warehouse-based communications leads with communications projects

• With support from the wider Fundraising and Communications team, manage student interns

• Proactively seek out examples of communications best practice and developments, including building relationships with partner charities in the FareShare network

Other

• Undertake any other reasonable duties to support the operations of the charity

• Assist on monitoring progress, impact, and success against KPIs

Job Title: Clinical Administrator

Salary: c. £25,000 per annum pro rata

Hours: 0.6 FTE, 22.5 hours per week, Monday to Wednesday

Location: Liverpool, Catharine Street, L8

The successful candidate will take a key role in facilitating a warm welcoming introduction to the Liverpool Centre for men in suicidal crisis. You will be the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries. You will be expected to set and maintain the tone of the experience at James’ Place and provide efficient and effective administrative support to the centre team. Under the guidance of the Liverpool Centre Manager, you will process referrals, conduct accurate record keeping and help to ensure the centre runs safely and smoothly.

You will be joining a small, dedicated team at our well-established James’ Place centre in Liverpool. This role requires someone with excellent people skills who can work effectively and efficiently in an environment that is sometimes challenging.  Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping.

You will be the first person a man in suicidal crisis meets when he comes to James’ Place and will be the first point of contact for men calling the centre, often in times of distress, so it is vital that the successful candidate possesses strong communication and interpersonal skills.

You will be able to provide a friendly welcome and create a sense of calm even when the centre is busy.

You will support the Centre Manager and wider team to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be responsible for managing the reception area and waiting room, ensuring that the centre is always kept safe and tidy. You will be able to work proactively and have a high level of attention to detail.

Please see the attached Job Description and Person Specification for more details.

Closing date: 9am Monday 3rd February 2025

Interviews will be held in person on Monday 17th February 2025.

This is a unique opportunity to work with parent carers and other stakeholders to co-produce a new Parent Carer Forum (PCF) in Hackney.

Parent Carer Forums are representative local groups of parents and carers of children and young people with disabilities who work alongside local authorities, education, health and other service providers to ensure the services they plan, commission, deliver and monitor meet the needs of children and families.

This post would suit an experienced project officer who enjoys connecting with and bringing out the best in people and is looking to develop their project management skills.

You should be a confident communicator, a good organiser and willing to immerse yourself in the world of special educational needs and disabilities and passionate about empowering others.

We welcome applications from people who have previous experience of caring for a child or young adult with SEND.

See our job description and person specification for more information.

Are you ready to make a difference in supporting veterans and their families through efficient tribunal administration?

We are seeking an Administration Coordinator to ensure the efficient management of high-level tribunal administration and sensitive legal documents for beneficiaries of the War Pension & Armed Forces Compensation Scheme.

You will provide clear guidance, update beneficiaries on available support, and manage expectations with empathy, delivering an exceptional customer experience while upholding RBL’s commitment to the Armed Forces Community.

Your responsibilities will include ensuring legal documents are securely managed, tracked, and handled with precision. You will act as a key contact for Veterans UK, proactively engaging with beneficiaries, managing enquiries, and setting service expectations. Regularly liaising with beneficiaries, you will introduce them to the War Pension & Armed Forces Compensation Service adviser or partner organisation supporting their tribunal. Additionally, you will identify further RBL services that may assist beneficiaries and make referrals where needed.

This is a full-time role, offering 35 hours per week (Monday to Friday), with the flexibility to work from home three days a week and two days from the office.
 
What we are looking for:

We are looking for significant experience in delivering administrative support, with a proven ability to manage multiple systems across different platforms. As a strong administrator with a keen eye for detail, you will take initiative and work independently to ensure smooth operations and maintain the highest standards of service.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.