Operations Manager Jobs in Greater Manchester

The Philanthropy and Major Giving team is responsible for an annual budget of around £3.5m with an ambition to grow this to £5m by the end of our current strategic period in 2026. In 2021, the team doubled their income after the passing of HRH the late Duke of Edinburgh provided a significant opportunity to raise awareness and the profile of the charity. 

The Philanthropy and Major Giving team looks after a variety of relationships with high-net-worth individuals, family trusts and foundations, many of whom are long-term supporters of the charity committed to supporting young people to fulfil their potential. The team is proactive when it comes to new business, seeking opportunities from our current networks and events. We collaborate with multiple internal stakeholders including our CEO and Executive Leadership Team (ELT), Trustees, Strategy & Engagement and Operations teams. 

You will be joining a successful and ambitious team at a pivotal moment for the charity as we prepare to celebrate our 70th Anniversary in 2026 and launch a new five-year strategy.

The successful candidate will play an active and integral role in the Philanthropy team, feeding into team plans and working collaboratively to reach new donors and increase income raised.

We are looking for someone who is ambitious with the drive and tenacity to engage new high-level donors, as well as develop existing relationships with our network of generous and long-standing supporters.

• Strong interpersonal skills with demonstrable success in fundraising, networking and relationship building, which has led to significant financial support.
• Can demonstrate a proven experience in generating new business of six figures and above, including multi-year gifts, and managing and growing a diverse portfolio.

We offer excellent staff benefits including a generous pension contribution, flexible working, Heath care cash plan, life assurance, attractive holiday package, ongoing training, and an employee assistance programme.

A full job description can be viewed below.

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is: Sunday 16t March – Midnight

1st  interviews will take place on WC: 31st March to be held via Teams

2Nd interviews will take place on WC: 7th April – in person at the London office.

If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience please contact us.

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

Prospectus is delighted to be partnering with an independent grant-making charity based in London to recruit for a permanent CEO to lead them on a part time basis (0.6 FTE / 22.5hours per week). This is a stand-alone position, with no staff to manage. The role is predominantly a home-based role however it will require local travel to attend meetings at Heathrow and in the surrounding boroughs.

The purpose of the role is to own, develop and deliver against their strategy. The CEO will ensure the successful day-to-day running of the operations and ensuring it maximises its impact. The board are seeking to appoint an individual who will increase the available grant funds through securing new sources of income. The CEO will act as an advocate and raise the charity’s profile, ensuring meaningful relationships in the local community and with stakeholders, including their main funders.

This is a dynamic, hands-on role where the individual will be solely responsible for managing all aspects of day-to-day operations while also driving the charity’s strategic initiatives. The ideal candidate will possess a unique ability to pivot seamlessly between strategic charity leadership and the practical, operational aspects of running an organisation. The CEO must be comfortable with both setting the long-term direction and ensuring the smooth execution of daily tasks, ensuring alignment between vision and operations.

The successful candidate will have proven leadership experience from within a charity, not-for-profit or business environment and will bring a passion for working in the charity sector and supporting the local community. A self-starter, you will have demonstrable experience of building strong relationships and partnerships with a variety of organisations such as not-for-profits and corporates. You will have the ability to present to the Board of Trustees when required and be confident liaising with senior level stakeholders. You will have a good understanding of budgeting and financial management to ensure financial sustainability and the overall smooth running of the charity.

To apply please submit your CV and a supporting statement, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the charity and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the essential requirements of the role in the Appointment Brief. If you have any further questions or would like to know more about this opportunity, please contact Steven Fraser from Prospectus.

Candidates who are invited to interview will need to be available for an in-person interview in London (Heathrow) on Wednesday 26^th March.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
At Marie Curie, we are dedicated to improving lives through our compassionate care and support services. Our fundraising efforts are at the heart of what we do, and we're looking for an Income Generation Product Delivery Lead to play a pivotal role in managing and enhancing the technology assets that drive our income generation. Join a collaborative, mission-driven environment where your expertise will directly impact the lives of those we support.
As the Income Generation Product Delivery Lead, you'll oversee and optimize digital platforms, payment devices, and response-handling technologies to maximize revenue and efficiency. Your contributions will help us innovate, deliver outstanding supporter experiences, and grow our fundraising potential.

Expected Impact:
- Enable seamless fundraising campaigns through effective digital solutions.
- Ensure compliance with regulatory standards while optimizing technology performance.
- Drive revenue growth by enhancing user experiences and operational efficiency.

Main responsibilities:
- Develop and implement a product ownership strategy for fundraising technology assets.
- Work closely with fundraising teams to design effective digital processes and integrate new systems.
- Establish SLAs and KPIs to monitor and enhance vendor performance and digital fundraising outcomes.
- Ensure adherence to fundraising regulations, managing risk and maintaining data security.
- Evaluate and introduce cashless technologies to enhance supporter engagement and boost revenue.
- Provide training, clear processes, and tools to equip teams for success in managing digital fundraising services.

Key Criteria:
- Proven experience in managing and optimizing digital fundraising platforms.
- Strong project management and organizational skills, with the ability to handle multiple priorities.
- Expertise in supplier management, service delivery, and compliance in fundraising contexts.
- Comprehensive understanding of fundraising activities, policies, and database systems.
- Strong interpersonal and communication skills to collaborate effectively across teams and with external partners.

Desirable Skills:
- Experience working in non-profit or fundraising teams.
- Knowledge of lean methodologies or continuous improvement practices.
- Familiarity with operations management in a non-profit setting.

Please see the full job description
Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Salary: £35,530 - 39,474 (plus £3,500 London Weighting if applicable)
Contract: Fixed-term (12 months), full-time (35 hours per week)
Based: Home-based with occasional travel to London or hybrid work in the Embassy Gardens Office in London.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes:

• Berkshire
• Buckinghamshire
• Guernsey
• Hampshire
• Isle of Wight
• Jersey
• Kent
• Oxfordshire
• Surrey
• Sussex

There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.

 About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 20 March 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment. 

Interviews: 25 March 2025

Appointment Type: Full-time, permanent

Working hours: 35 hours per week (Monday - Friday), with potential for reduced hours

Location: Cathedral Centre, 3 Ford Street, Salford, M3 6DP

Salary: £38,155 - £42,303 per annum dependent on experience.

About: We are seeking a dedicated and motivated Senior Trust Fundraiser to support and grow funding streams for the Diocese of Salford, particularly through trusts, grants, foundations, and legacies. This is an exciting opportunity to contribute to the implementation of our ambitious Property Strategy and help secure vital funding for capital and revenue projects.

Key Responsibilities
• Collaborate with the Head of Projects and Operations and external consultants to secure funding for projects within the diocese, with a focus on trusts, grants, and foundations.
• Work with the Property Team to develop high-quality, tailored grant proposals for parishes and the diocese.
• Maintain a comprehensive database of funders, opportunities, and grant applications.
• Manage and evaluate bids to ensure optimal outcomes.
• Build and sustain strong relationships with funders and donors.
• Research new funding opportunities and prepare grant applications.
• Coordinate with internal teams to create promotional materials and fundraising plans.
• Monitor and report on fundraising progress to senior management and trustees.

Person Specification

Essential:
• Minimum of two years' experience in an income generation or fundraising environment.
• Proven success in securing funding from trusts and grant-making bodies.
• Strong written communication and presentation skills.
• Excellent organisational and project management abilities.
• High attention to detail and ability to work under pressure.

Desirable:
• Experience with National Lottery Heritage Fund applications.
• Fundraising qualification and experience working with statutory bodies.
• Familiarity with the Catholic Church's structures and ethos.

Additional Information
• 25 days annual leave, plus statutory holidays and 5 extra closure days over Christmas and New Year.
• This post requires a DBS check and adherence to safeguarding policies.
• The role aligns with the values and ethos of the Diocese of Salford.

Could you be our new Volunteer Support Coordinator?

Who we’re looking for

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Senior Service Manager, you will support them with managing the Manchester Support Through Court service. You will provide support to volunteers and oversee the daily running of the service when on duty to ensure day-to-day operations run smoothly. 

This post is funded by The National Lottery Community Fund

Our Time Charity is a unique and pioneering organization dedicated to supporting children and young people who have parents with mental illness. Our mission is to ensure that these young individuals do not feel isolated, misunderstood, or overlooked, and to provide them with the tools and resources they need to thrive. We achieve this through innovative programmes, education, and advocacy, making a tangible difference in their lives.

Established in 2012, Our Time has grown from a small initiative into a nationally recognized charity. Our founders, driven by personal experiences and a profound understanding of the challenges faced by children of parents with mental illness, have created a compassionate and impactful organization. Over the years, we have developed a range of innovative interventions and expanded our reach, positively improving the lives of thousands of young people across the UK.

You will join a passionate, collaborative team eager to drive meaningful change. Our key initiatives include:

KidsTime Workshops: Safe spaces where young people share experiences, learn about mental illness, and build coping skills through creative activities. The workshops combine therapeutic support with peer interaction, fostering resilience and community.

Training and Education: Courses designed to support professionals (healthcare, social work, and education) who work with children affected by parental mental illness. We offer tailored workshops, resources, and ongoing support, equipping professionals to meet the unique needs of these young people.

Campaigns and Advocacy: Our advocacy efforts seek to influence policy, reduce stigma, and improve services for families dealing with mental illness, helping to create systemic change.

We are looking for an experienced Partnership Development Lead to strengthen and expand partnerships helping to extend our reach and impact.

Key Responsibilites

This role will lead on the business development for the charity’s key initiatives. Reporting to the CEO, your responsibilities will include but are not limited to:

• Work with the CEO, Operations Director, and wider team to implement the strategy for securing income-generating partnerships for 2025-2029.
• Identify organisations and key individuals within them to develop new opportunities for partnerships across the UK.
• Build, develop and strengthen relationships that will lead to increased projects.

• Propose, build and develop long term strategic partnerships.
• Manage Our Time’s partner recruitment cycle from launch to contract, ensuring you meet goals in our target areas.
• Build relationships with health and social care providers, academic institutions and conference organisers to enable the charity to be represented when children and young people’s mental health is the focus.
• UK wide travel for in-person meetings with partners.
• Represent Our Time externally in meetings with potential partners.
• Work alongside marketing and communications, promoting products and services to potential new customers.

Requirements

• Proven track record (5–10 years) in relationship management, demonstrating the ability to cultivate and maintain strategic partnerships that drive growth.
• Experience in the not-for-profit sector (desirable), particularly in charities, social enterprises, or mission-driven organisations.
• Demonstrated success in converting enquiries into long-term relationships, showing a proactive approach to engagement and stakeholder retention.
• Ability to persuade and influence senior external stakeholders, including decision-makers in local authorities, educational institutions, and healthcare organisations.
• Strong business development acumen, with the ability to identify opportunities, develop proposals, and secure funding or partnerships.
• Strategic planning skills, including the ability to assess market trends, set goals, and develop effective strategies for scaling KidsTime Workshops.
• Excellent verbal and written communication skills, ensuring clear and compelling messaging to potential partners, funders, and stakeholders.
• Outstanding interpersonal and influencing skills, with the ability to build positive relationships with individuals and organisations at various levels.
• Knowledge of the commissioning environment within education, health, and social care (desirable), including understanding funding mechanisms and partnership opportunities.
• Strong negotiation skills, enabling the ability to secure favourable terms in partnerships and contracts.

As a small team, we value individuals who are proactive, take personal responsibility, and are comfortable working independently. Each team member plays a crucial role in advancing our charity's mission to support children and young people with a parent struggling with mental illness. In this role, you'll have the freedom to shape the charity's work, allowing you to see your ideas and efforts make a meaningful impact.

We are fully remote and meet in-person approximately 2 – 3 times per year in a range of locations easily reachable by public transport (recently London and York).

Our partner is seeking an Interim Director of Finance to offer a 12 month maternity cover. Your appointment will come at an interesting time, and your leadership will support their expansion plans and new projects, whilst leading on business as usual activities.

Responsibilities

• Contribute to the development and implementation of the organisation’s scale and income-generation strategy. This includes developing flexible cost models, developing budgets for pilot projects and new projects, and identifying alternate funding opportunities.
• Lead in the development of the organisational wide budget, and budgets for donor/funder proposals.
• Provide oversight on the organisation’s systems, controls, procedures and policies; ensuring these are robust and strengthening them as required.
• Oversee the day-to-day operations of the finance function, and the production of monthly, quarterly and annual financial reports for the management team, donors and the board.  
• Lead on full grants cycle management from developing budgets for proposals, grants management and compliance, and reporting. This also includes supporting country offices and implementing partners in strengthening their processes and controls, and grants requirements.
• Lead in the preparation of statutory accounts for the UK and overseas entities; and lead in the organisational and project audits.
• Ensure that the UK and overseas offices remain compliant with tax, legal and regulatory compliance.
• Attend trustee and board meetings .

Requirements

• Qualified accountant with at least 5 years post qualification experience. Finance leader, with a strong all-round technical background in developing and strengthening controls, financial accounting, management accounting & reporting, forecasting/modelling and offering financial advisory support to the senior leadership team and board of trustees.
• Experience in managing a complex multi-currency, muti-year, multi-country grants portfolio and in fund accounting for charities.
• Experience of leading the finance function of a charity working internationally.
• Advanced MSExcel skills, including a high proficiency in financial modelling.
• Wiling to be hands on, working effectively with staff based in overseas and offering guidance and mentoring as required.
• Strong communication skills (oral and written) catering to a range of finance and non-finance audiences.
• Willing to travel to the overseas offices; there will be at least 2 trips a year.

This is a 12 month fixed-term contract that offers remote working from anywhere in the UK. Please note, that the successful candidate will need to be based in the UK and work from the UK for the duration of the contract, and therefore would need the right to work in the UK.

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, making friends and having fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

This role has two key functions:

• The prime purpose of this role is to provide administrative support to the Head of Governance in driving high standards of charity and company governance across the organisation, including the other entities within the WAGGGS group (60%).
• Second, is supporting the Chief Executive with basic diary management and office project management (40%).

Key Responsibilities:

1. Administrative support for Board and Committee meetings:

• assist in the planning and execution of Board, committee, and entity meetings by:
• Managing the governance calendar, communicating meeting dates and deadlines for papers.
• Coordinating the distribution of agendas and papers.
• Attending meetings as required and preparing clear and accurate minutes.
• Booking meeting rooms and making travel and accommodation arrangements

2.  Support the 2025 Governance Review

3. Administration of committee nominations 

4. Awards Support

 5. Induction Process Development

 6. External Supplier engagement

7. Maintain Governance webpages and mailing lists

8. Support Governance Process Improvement

9. Administrative Support to Executive Team

10. Proactively provide administration support to the Chief Executive and Deputy Chief Executive

Please refer to the attached Job Description for a detailed information about the role.

please submit your CV and Cover letter to be considered for this role.

WHAG is a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness and young parents across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.

We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.

As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse

Our Vision - To support and empower vulnerable women and those affected by domestic abuse 

Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.

Our Values - Empowerment, Choice, Change, Strength

Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future

Overall Aim

• To provide activities and support for children and young people across all Wigan DA safe accommodation including core refuge dispersed refuge, complex needs and resettlement.
• To work with families to improve parenting and parent child relationships.
• To ensure the service is delivered to a high standard following WHAG policy and procedure paying particular attention to: H&S, Child and Adult Safeguarding and confidentiality practice.

Requirements

• Relevant qualification CYP/Domestic abuse or equivalent to Diploma/ Degree/NVQ 3  or equivalent work level experience and the willingness to achieve a level 3 relevant qualification
• Ability to work across WHAG’s contract area and travel for training and meeting purposes.
• Access to a car for work purposes.
•  Ability to work flexible hours including evenings, weekends when required..

Job Description

The list does not cover the full scope of tasks and responsibilities of Children’s Worker but illustrates some of the areas of emphasis for this post.

Key Objectives

• To be accountable and responsible to the team lead, Operations Manager and ultimately the Chief Executive Officer (CEO) for the effective support, empowerment and advancement of clients. 
• To ensure the working environment meets health and safety requirements.
• To ensure that the delivery of the service to clients, funders and stake holders is underpinned by a commitment to anti-discriminatory practice and equality of opportunity.
• To work within quality assessment frameworks, associated regulations and WHAG’s policy and procedure.

Key Tasks and Responsibilities

1. To create a safe, supportive, and welcoming environment for children and young people in refuge services in Wigan.

2. To plan and provide one to one and group play sessions for children of all ages to develop the skills required to work though their experiences of domestic abuse.

3. To take an active role in organising/ leading play activities during school holidays and after school.

4. To provide fun and creative activities for families that nurtures the child and parent relationship.

5. To provide childcare to enable the parent to speak openly in support sessions and protect the children.

6. To support positive parenting by providing parenting support and programmes.

7. To provide practical information and assistance to women about local services for children, such as children’s centres, nursery or schools.

8. To work closely with DA Support Workers to maintain a multiagency approach to safeguarding with TAF and Children’s Social Care.

9. To undertake risk assessment for all activities to ensure that all health and safety requirements are met.

10. To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of team lead and Designated safeguarding Officer.

11. To set up and maintain library of child and parenting resources to be accessed by families.

12. To support and supervise students or volunteers.

Responsibilities shared with all staff

• To ensure that the values and principles underlying WHAG’s services are maintained and developed.
• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
• To work at times other than office hours to attend meetings, participate in networks, fundraising events and ensuring that the service is accessible.
• To undertake any other duties that may be required which are appropriate to your role.
• To be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

Chief Executive Officer

This is a unique opportunity to join an international children’s charity as its Chief Executive Officer, making a real and lasting transformation in the lives of children in Darfur, Sudan. 

Position: Chief Executive Officer

Location: Remote (with the role involving occasional travel to Surrey)

Salary: £60,000 - £90,000 (subject to experience)

Hours: Full time (37.5 hours)

Contract: Permanent 

Closing Date: Thursday 13th March, the client reserves the right to interview before the closing date so please apply asap.

About the role: 

This is a crucial position as it will be your responsibility to ensure the growth of the charity, enabling us to support even more children and their families in Darfur, Sudan. You will be an experienced and highly motivated leader overseeing the overall development of the charity, ensuring its continued success in its next phase of the charity’s growth. You will oversee the charity’s budget to ensure the long-term financial sustainability and be responsible for the charity’s fundraising, grants, individuals and our events. You will lead a passionate and dedicated team including working with our volunteers, both in the UK and in the USA and Australia. You will also play a key role in building relationships with donors, potential donors, corporates and other stakeholders. 

You will work closely with the Country Director (currently our Founder) for Darfur and oversee projects and assist recruitment in Sudan as soon as it is safe to do so. At present our Sudan staff are working from outside the country as Darfur faces extreme violence. Projects within Darfur are implemented by the Steering Committee, who are volunteer village leaders working with the charity since 2010.

Your main duties will include:

• Provide vision and leadership for the charity setting the overall vision and strategic direction, ensuring alignment with its mission and values.

• Develop and implement a strategic plan in collaboration with the Board of Trustees.

• Act as the public face of the charity, undertaking a range of speaking opportunities and acting as a media spokesperson.

• Manage day-to-day operations, ensuring the effectiveness and efficient use of charity resources.

• Oversee budgeting and financial planning – manage the charity’s finances, including budgeting, forecasting and financial reporting.

• Build relationships with celebrities, Patrons and key Stakeholders.

• Ensure the charity is compliant with legal, regulatory and financial requirements.

• Regularly report to the Board on all aspects of the charity’s work, ensuring accurate timely updates on funding, operations and emerging needs.

• Be the key point of contact for the charity, providing guidance and support to staff and volunteers.

• Prepare the Annual Report and regular updates for key stakeholders, donors and funders.

About you: 

We are looking for a confident leader who wants to work with us to ensure we are a high performing, sustainable organisation. You will need to bring with you the following skills and experience:

• Proven track record in a management and leadership role, preferably within the charitable or not-for-profit sector. 

• Strategic thinker with strong financial acumen, excellent communication skills, and the ability to build partnerships and influence at all levels. 

• Compassionate and values-driven approach to leadership, with a commitment to sustainable development. 

• Understanding of Charity law and regulations, governance requirements, and reporting standards. 

• Experience working effectively with a Board of Trustees. 

• Proven experience in budget setting and financial management, reporting to funders and Trustees. 

• Proven success in identifying and developing new income streams. 

• Experienced in building effective relationships with donors, celebrities, patrons and other stakeholders. 

• Experience in building and leading a team of staff and volunteers. 

• Excellent communicator and presentation skills. 

• Highly organised, and excellent attention to detail. 

About the Organisation

This is the only charity founded specifically to help children in one of the most challenging regions of the world, Darfur, Sudan. For the past 24 years we have been transforming the lives of children through a unique package of integrated projects, working closely with the communities themselves. Since 2001 we have adopted 110 villages, transforming the lives of over half a million people.

There could not be a more exciting time to take the charity forward. You will be responsible for shaping both the projects in Darfur, and all the exciting opportunities to raise awareness and funds in the rest of the world. 

Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Fundraising Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Applications are due by 23.59 GMT on Friday 4th April 2025.

Shortlisted candidates will be required to complete a brief task to demonstrate their skills and abilities. Please submit your CV along with a cover letter detailing your relevant experience for the role.

Responsible to: Marketing and Communications Manager

Job Purpose: Assist in delivering and evaluating campaigns and activities that lead to the effective positioning and promotion of the Good Business Charter via its internal and external communications channels.

Location: Based from home with the expectation of at least quarterly in-person team meetings in York.

Employment: 2-3 days (to be discussed upon interview)

Salary: £23,000 p.a. pro rata for number of days worked

JOB DESCRIPTION

• Support the development and delivery of marketing and communications campaigns, helping to promote GBC’s message externally and with accredited organisations.
• Assist in coordinating internal and external communications, ensuring consistency in messaging across all channels.
• Help create, edit and proofread engaging content for GBC’s communications channels, including social media, newsletters and the website.
• Assist with the design of digital assets for social media, website and newsletters.
• Maintain and schedule content for GBC’s social media presence, supporting efforts to increase brand awareness.
• Support the team with monthly newsletters and other communications to accredited organisations.
• Work alongside the Marketing and Communications Manager and wider team to help deliver GBC’s communications strategy, supporting key projects and campaigns.
• Track and report on marketing performance metrics to assess the success of different strategies.
• Support outreach efforts by making phone calls to accredited organisations and stakeholders as needed with regard to use of the GBC logo.
• Supporting the wider team with administrative tasks as needed, ensuring smooth day-to-day operations and contributing to the overall success of the organisation.

PERSON SPECIFICATION 

Essential 

• Some experience in marketing and communications, with an understanding of strategic approaches.
• Creative and proactive communicator with a passion for ethical business practices.
• Strong writing, editing and proofreading skills, with attention to detail and the ability to produce high-quality content.
• Experience using digital communication channels, including social media.
• Good eye for design and an understanding of how to tailor messaging for different audiences across multiple platforms.
• Keen learner with a proactive attitude towards developing new skills and staying informed on best practices in marketing and communications.
• Ability to work collaboratively within a team and engage with external stakeholders effectively.
• Flexibility in working hours to respond to social media engagement and support events.

Desirable 

• Previous experience in the charity or responsible business sector.
• Familiarity with media relations and press engagement.
• Awareness of key challenges businesses face in relation to the 10 components of the Good Business Charter.

WHAG is a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness, and young parents across the of Northwest England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery. 

We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures. 

As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse.

Our Vision - To support and empower vulnerable women and those affected by domestic abuse.  

Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown. 

Our Values - Empowerment, Choice, Change, Strength 

Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future. 

Overall Aim

• To provide a comprehensive administration service for Wigan DA Safe accommodation service and WHAG office bases.
• To provide administrative support to the highest quality, using reflection to improve practice and outcomes.
• To ensure WHAG policy and procedure is followed at all times.
• To ensure safe working practices and to act as a point of contact for WHAG facilities and contractors.
• Assist in the development and implementation of administrative processes to improve efficiency.

Requirements

• Relevant administrative qualification or equivalent to Diploma/ Degree/NVQ 3 or equivalent work level experience and the willingness to achieve a level 3 relevant qualification.
• Ability to work across WHAG’s contract area and travel for training and meeting purposes.
• Access to a car for work purposes.
• Ability to work flexible hours including evenings and weekends as part of a rolling rota/ when required.

Job Description

The list does nott cover the full scope of tasks and responsibilities of the service Administrator but illustrates some of the areas of emphasis for this post.

Key Objectives

• To be accountable and responsible to the Wigan DA Team Lead, Operations Manager and ultimately the Chief Executive Officer (CEO) for the effective administration support at WHAGs Services.
• To ensure that the delivery of the administration service for the organisation, clients, funders and stake holders is underpinned by a commitment to anti-discriminatory practice and equality of opportunity.
• To ensure the working environment meets health and safety requirements.
• To work within the organisations policy and procedure underpinned by WHAGs values, Empowerment, choice, change and strength.

Key tasks and Accountabilities

• To provide administrative support to WHAG’s service using Information technology, general office equipment and databases. Carrying out project filing, shredding as required.
• To support the ordering of office equipment, stationery, and Project/housing stock using purchase order process.
• Organise and co-ordinate the Registered Provider maintenance and repairs and work with the facilities team lead to report and co-ordinate maintenance and repairs of WHAG properties and RP repairs that WHAG are responsible for.
• To support the turnaround and maintenance of WHAG’s dispersed properties.
• To ensure financial records, including banking of Project monies, are processed in line with Policy and Procedures.
• To maintain postal system as operated by WHAG, both incoming and outgoing post.
• To provide a reception service, including dealing with enquiries in person, by telephone and e-mail
• Provide administration and reception support in service.
• Maintain accurate and up to date administration records, prepare and edit documents as required following WHAGs corporate guidelines.
• To ensure the office and working environment meets Health and Safety requirements.
• Carry out weekly health and safety checks and support service staff to carry out service H&S checks.
• Coordinate, Fire risk assessments, PAT testing etc. as required and keep up to date records of these tasks.
• Work to WHAG ‘s policy and procedure and assist in development of implementing new administrative procedures following WHAG brand guidelines.
• Support service staff with IT and database queries.
• Assist with the organising of meetings , activities and events, supporting with minutes when required.
• Support with data collection for service reporting requirements.

Responsibilities shared with all staff

• To ensure that the values and principles underlying WHAG’s services are maintained and developed.
• To participate in annual appraisal, regular in-house supervision and help in identifying your own job-related development and training needs.
• To work at times other than office hours to attend meetings, participate in networks, fundraising events and ensuring that the service is accessible.
• To undertake any other duties that may be required which are appropriate to your role.
• To be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment.
• To work at times other that office hours to attend meetings, participate in networks, fundraising events and ensuring that the service is accessible.

This is an exciting time to join Bikeability Trust as we have launched a new 10 year strategy and mission and we are putting quality front and centre. The Trust has a key role in setting quality standards from instructor training to delivery to ensure that Bikeability is delivered effectively across the country. This role in a new quality focussed team will have responsibility to developing and running our annual programme of quality, continuing the successful Get Cycling in Schools roll out, managing our awards materials, and ensuring learnings from complaints and serious incidents are embedded in quality improvements. Experience of delivering cycle training (National Standards or Bikeability including adults) is a must for this role as a credible expert in the field. If you do not hold the qualification already, you will not be shortlisted for this role.