Operations Manager Jobs in Camden Town, Greater London

The Head of Expeditions and Programmes oversees the delivery and quality assurance of all international, domestic and online adventures, expedition programmes and preparatory training. 

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.

Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?

We’re looking for a new Development Coach to join us for this London-based role, with travel across the UK to support regional centres as needed.

This is an exciting opportunity to travel across the UK, working directly with 16–24-year-olds facing challenging barriers to finding work, equipping them with the confidence, mindset and skills they need to move into sustainable employment.

You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 10,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face. 

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

The important stuff 

Location: Various Spear Centres across the UK

Contract: Permanent, Part-Time

Hours: Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Salary: from £27,500

Closing date: Friday 15th November, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Application pack: Have a look at our application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

In this role, you’ll be responsible for:

Delivery of Spear Programme

• As a coach you will support Spear centres in London and across the UK by preparing and coaching Spear Foundation group sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
• Quickly building relationships with young people on the programme and managing culture and attitudes in the training room.
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.
• You will be required to travel outside of London and potentially stay for a period of time at the centre. All business expenses will be covered during the working week.

Spear Centre Support

• You will form part of a central support team that enables Spear Centres to deliver high quality, high impact sessions to young people when one of their team is sick or the centre is short-staffed.
• You will be placed where the support is needed most, working peripatetically across centres. This could look like 2 months based in one centre or various weeks working across different centres both in London and across the UK.

Trainee recruitment

• Supporting Spear Centres to ensure that the maximum number of Spear Trainees are enrolled on each programme, through active face-to-face recruitment.

Active participation in and support for Resurgo’s team and mission

• Help build and develop Resurgo’s ethos and Christian life as a team member including leading and contributing to daily team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.

This role will suit you if:

• A practising Christian who is passionate about personally representing the Christian values of Resurgo and committed to Resurgo’s mission to transform urban communities.
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
• Exercises initiative, highly self-motivated, flexible and a forward planner
• Good administrative and organisational skills, working well under pressure with the ability to prioritise workload

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities
• Training, guidance and funding to complete your professional coaching accreditation
• Progression opportunities through professional development 1-1s
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat

A couple of things to note:

This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)

In the event of a job offer, a DBS check will be requested.

Are you an experienced Retail Auditor with a passion for making a difference? Can you help to improve our shops and stores whilst exceeding operational standards?

If so, you could be the Retail Internal Auditor we are looking for!

About the role

As a Retail Internal Auditor, you'll be at the heart of our mission to improve the efficiency and standards of our Retail estate. You'll play a crucial role in providing assurance to Senior Management and Trustees that our Retail Outlets are operating as expected including reporting on Health & Safety and Income. 

Key responsibilities include:

• Conducting comprehensive audits of British Heart Foundation (BHF) Retail shops and stores to ensure operational standards
• Identifying weaknesses, shortfalls, and areas for improvement
• Lead investigations and projects 
• Collaborate with and train Shop and Area Managers to meet and exceed operating standards and implement recommended changes
• Act as a driver for change and continuous improvement within our retail operations

About the team

Our Retail Internal Audit Team is a vital component within the overarching BHF Risk & Assurance Strategy, seamlessly integrated into the three lines of our defence model. An essential hallmark of our team is its proactive approach, offering unwavering support to the Retail Directorate. Our primary focus is on driving continuous improvements and operational efficiencies, all while upholding a high degree of independence in our reporting, thereby ensuring robust assurance throughout the BHF.

Working requirements

This is a field-based position, working from home with extensive travel across the South East of England. You'll need to live within this area. Regular overnight stays will be required. 

The South East Region covers Berkshire, Buckinghamshire, Cambridgeshire, East Sussex, Essex, Greater London (South), Hampshire, Isle of Wight, Kent, Norfolk, Suffolk, Surrey, and West Sussex.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

To be successful in this role you'll have:

• proven retail audit experience and/or extensive experience in charity retail, possibly in roles like Shop or Store Manager, Regional Support Manager, or Area Manager
• an entry-level qualification in Internal Auditing or Health & Safety, such as CIA or IOSH or as minimum retail management experience providing a solid foundation for audit-related responsibilities
• in-depth knowledge of shop and store operations, including till operations and financial systems, ideally gained in a charity environment
• experience in conducting compliance, operational, security, and health and safety audits
• experience conducting investigations, collecting evidence, preparing reports, and training and supporting staff to improve performance
• strong personal integrity, able to make independent judgements without external influence, as well as excellent interpersonal and influencing skills, fostering strong relationships with auditees, internal stakeholders, and senior management
• ability to manage time and workload effectively with minimal supervision and be skilled at both collaborative teamwork and leading audits, investigations, and projects

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

There will be an initial one-way video interview. Following this first stage panel interviews are planned for the week commencing 18th November 2024 . The second stage interviews are planned for the week commencing 25th November 2024.

Job Title: Sales & Partnerships Administrator

Salary: £24,570, plus £3,000 London Weighting where applicable

Closing Date: 14th November

Contract: Full-time, permanent

Job Location: London / Midlands / North. The role is based from home with travel to the London office for work meetings about twice a month

Interview: mid-November

Start date: ASAP

About the organisation

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.

Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.

Our values

Empowerment - We support students and our people to develop the skills and knowledge to accomplish their goals. 

Courage - We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission. 

Impact - We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes. 

Inclusion - We respect and value individuality and engage diverse voices to achieve our mission. 

Ownership - We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?"

About the role

This role is available at an important time for The Access Project as we expand on our mission to support many more young people on our programmes, moving into new regions and new schools and with new partners. This is an exciting opportunity for someone with strong administrative skills and experience in managing administration across a number of areas, with an ability to organise and prioritise and with a strong focus on accuracy and efficiency in undertaking a range of key administrative tasks to support the team. The individual will have an interest in developing their experience and a deep passion for our mission to support students to place and succeed at selective universities.

The Sales & Partnerships Administrator plays a key role in ensuring that the sales and fundraising functions run smoothly and efficiently, with a focus on supporting across the team with key administrative duties.

Role responsibilities

Working across Sales and Fundraising, the administrator will be responsible for:

Maintenance of data, financial records and shared systems:

• Updating Salesforce for Sales & Fundraising including reporting through Salesforce

• Updating website and SharePoint sites, ensuring all data is up to date and relevant

• Supporting the delivery and responses to sales and fundraising enquiries, including automated and mass contacts (e.g. emails)

• Monitoring Payroll Giving and supporting with the administration of Individual Giving, including acknowledging /receipting donations

• Collating data for bids and reports and ensuring it is kept up to date/refreshed regularly

• Coordinating with Delivery Team to prepare case studies and maintaining these with uploads to Salesforce with updates as required

Undertaking research and preparing reports for sales and partnerships:

• Undertaking and reporting on research into sales and fundraising leads and events

• Supporting development of event and promotion collateral, including pitch decks

• Preparing drafts and data for partner reports

• Undertaking partner and funder due diligence

Supporting development of external communications and events:

• Developing newsletters

• Preparing partner updates and report, ensuring accuracy and timeliness of reports

• Supporting event preparation and where needed, attending events in person

Team support:

• Recording and uploading minutes and actions from Team Meetings

• Preparing action logs and reminders on actions

• Holding the team event, leave and absence calendars

Other administrative duties as required to support the smooth and efficient operation of the Sales and Partnerships Directorate

Person specification:

• Good verbal and written communication skills

• Excellent attention to detail and ability to manage administration accurately

• Effective time management skills with the ability to meet deadlines

• Good IT skills including MS 365 and apps

• Ability to research and analyse information, and present information clearly

• Ability to work in a team and use initiative

• Value driven and passionate about tackling educational disadvantage, with a commitment to our mission and values

Benefits:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 days Winter closure

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more

• Employee Assistance Programme, a 24-hour helpline for staff

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day

• Interest-free travelcard loans

• Cyclescheme loans

• 3 paid Volunteering Days

• Employer’s pensions contributions (3%)

• CPD options

• The Access Project welcomes requests for flexible working arrangements

Equal Opportunities Statement

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Purposeful Ventures aims to create a fairer society where all young people thrive. We are the UK’s leading charity for researching, incubating, launching and scaling initiatives and funds that tackle issues across education and society, from cradle to career, creating wide-spread system change and providing young people opportunities in education and beyond.

The HR and Team Coordinator will help ensure that Purposeful Ventures runs smoothly and efficiently.

You’ll work most closely with the Head of People, helping her to keep all of our HR administration in good shape and making sure that current and prospective staff are informed of and supported through HR matters across the employee lifecycle. You will also work closely with the COO and wider operations team to support the overall smooth running of Purposeful Ventures, from making sure we have a pleasant and productive physical office space to helping to maintain our digital files and CRM, to minuting meetings and supporting with finance administration.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions. 

The HR and Team Coordinator will be organised and will have fantastic attention to detail, a strong can-do attitude and a willingness to proactively contribute to the team in multiple different ways. You’ll enjoy working flexibly and collaboratively and forming strong relationships within Purposeful Ventures and beyond.

Responsibilities and duties

Provide effective and efficient HR administration throughout the employee lifecycle for both Purposeful Ventures and its incubated ventures and funds, including: 

• being the first point of contact for the HR mailbox;
• managing employee onboarding and offboarding processes;
• coordinating all HR admin processes; 
• upkeep of the HR Information System, CharlieHR; and
• administration of all recruitment procedures from job application to appointment, using Team Tailor. 

Contribute to the efficiency and effectiveness of the Purposeful Ventures Team, by providing team coordination and administrative support, including: 

• being the first point of contact for general enquiries; 
• managing the team calendar; 
• supporting the external IT services contractor;
• providing research and administrative support to the COO;
• ensuring the efficient management of CRM information, team and project documents and templates; and
• minuting incubated ventures’ project board meetings as needed.

Ensure that the Purposeful Ventures team has a pleasant and productive working environment by:

• supporting the operations team to make the Purposeful Ventures office a pleasant, productive, inspiring environment for staff and contractors to work and collaborate;
• keeping the Purposeful Ventures office well stocked with agreed supplies;
• managing the day-to-day coordination of the office and office visitors; and
• monitoring office IT equipment, ensuring items are working well and repaired swiftly and that staff have access to the facilities they need.

Contribute to the smooth running of our finance processes, providing support to finance staff including mailbox monitoring and expenses submissions. 
 

Key requirements

This role will suit someone who enjoys administration and making things work well for staff and clients, and delivering efficient customer service both internally and externally.

We are particularly interested in candidates with prior experience of HR administration. 

The successful candidate will have:

• A commitment to and interest in Purposeful Ventures’ mission
• Experience in HR administration and office coordination
• Experience of handling and managing confidential data
• Excellent administration skills, detail orientated and systematic with the ability to multi-task and prioritise work to meet deadlines
• Excellent communication skills, both written and verbal, with the ability to adapt communication styles to the situation and audience
• Excellent numeracy skills
• Demonstrable commitment to and experience of implementing and improving systems and processes
• Experience using a CRM
• Experience working in a fast-paced working environment and/or a growing organisation

We are seeking an experienced and dynamic Floating Scheme Manager to oversee two key homelessness support projects in St Albans and Broxbourne. This position is ideal for an experienced/skilled manager who can ensure the smooth, safe, and effective day-to-day operation of both a night shelter and a supported housing project, delivering trauma-informed care and managing all housing and support functions to a high standard. You will have proven experience of managing homelessness support schemes or similar settings, ideally within night shelters, supported housing, or outreach. This role is to cover for up to 3 months whilst a permanent Scheme Manager is appointed or you can apply for the permanent role, whilst working in the temporary role.
 

• Oversee the operations of a 12-bedroom night shelter in St Albans, catering to rough sleepers, single homeless, and vulnerably housed individuals, prioritising those with a local connection.
• Manage a supported housing project in Broxbourne, providing housing and outreach services for 16 single adults experiencing multiple disadvantages.
• Ensure a strong management presence at both sites, actively engaging with service users and ensuring safe, effective service delivery.

• Lead, supervise, and support a dedicated team of support workers & night workers, empowering them to deliver trauma-informed, psychologically grounded support.
• Oversee training, performance management, and the development of staff to maintain a supportive, safe environment.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

We are delighted to be delivering the National School Breakfast Programme. Family Action is committed to supporting child development, and we believe a healthy school breakfast, without barrier or stigma, can set up children to succeed and give them the very best chance to learn. Working with schools across the country, the post holder will make a vital contribution in ensuring thousands of children in disadvantaged areas have a healthy breakfast at the start of the school day.

As a School Breakfast Coordinator, you will be required to work directly with schools to recruit them to the programme, facilitate the successful set up of breakfast delivery in their schools and provide ongoing support and advice. A big part of this role will be to proactively contact schools to offer them a virtual meeting to support them to sustain and grow their breakfast provision. 

Main Responsibilities:

• Proactively contact schools to offer online meetings and support in the ongoing delivery of their breakfast provision. Offering advice and guidance to increase the number of children having breakfast each day
• Respond to school queries via a support desk either by phone or email in a timely manner. Escalating to colleagues within the service as appropriate.
• Share knowledge, ideas, feedback and evidence of good practice with schools to inspire and encourage improved delivery of the breakfast provision.
• Work closely with colleagues and partners supplying the service delivery, ensuring any issues relating to Food orders, deliveries or provision help are reported and action is taken immediately.

Main Requirements (for details check the job description and person specification):

• The successful candidate will preferably be educated to degree level or relevant professional qualification to level 3. Have experience of working in customer service environments or experience of being first point of contact and providing high quality support.
• Experience of working in an educational setting or in partnership with schools or other educational providers and knowledge of how schools operate.
• Experience working in a remote team with the ability to confidently build relationships with a range of professionals, stakeholders and services.
• Excellent interpersonal and presentation skills including the ability to engage a range of audiences virtually.
• Proficient in Microsoft Office with strong IT and administration skills and a high level of competency in the use of Salesforce or a similar CRM tool. 

Benefits: 

• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays 
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Download and submit a completed Application Form linked to the Family Action job advert

• Closing Date: Monday 11th November 2024

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons

We are looking for a Senior Project Manager to coordinate an 18-month project exploring how we can operationalise a new in-work poverty benchmark for employers in London. This benchmark, developed by the Social Market Foundation, has the potential to improve the lives of low paid workers, building on the success of the Living Wage campaigns

The in-work poverty benchmark project is a new and exciting pilot project at the Living Wage Foundation. We want this person to build a case for employers going further than our existing accreditations and taking a more holistic approach to tackling in work poverty. This role would help us develop the pilot through employer case studies and extensive stakeholder engagement with a view to launching a new vehicle to recognise employers who adopt the in-work poverty benchmark.

Three key parts of the role would be working with:

- Our Membership team and our Operations and Insights team: to scope out and enhance their capacity to support employers to implement the benchmark through e.g. workshops, provision of guidance and /or new ways of working with employers.

- The cross organisational Making London a Living Wage City (MLLWC) team to build upon the successes and networks of this project and align where helpful to encourage London employers to go further

- London based community organisers to ensure that the experiences and stories of low paid workers are a primary driver of the case for change and how we develop this work.

The ideal candidate would be a proactive and experienced project manager with experience of building and implementing new products, projects or services. They should have excellent communication skills and a track record of engaging diverse stakeholders and building a network.

Living Wage Foundation

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

Main Responsibilities

Contribute to the achievement of the LWF and CUK’s strategic aims

· Work with the Living Wage Foundation team to embed this project into the wider work and strategy of the Foundation, and to identify and share learning from across our projects on how to mobilise employer action to tackle poverty.  

Develop and manage external relationships

· Develop and implement a stakeholder engagement plan to support and promote the project.

· Manage strong relationships with the project partners and funders to involve and update them on the project as required.

· Progress our existing partnerships whilst proactively securing new partnerships with organisations that can help promote and build demand for the in-work poverty benchmark.

· Develop a wide-ranging network of stakeholders with an interest in this project, finding ways to involve them in its development.

· Coordinate and manage a project working group of senior Living Wage Employers, in work poverty experts and employee stakeholders.

Build and manage projects and achieve work targets effectively

· Set up, manage and evaluate a set of action pilots with employers, low paid employees and relevant experts to develop and test the in-work poverty benchmark and the standards within it.

· Design and develop the recognition mechanism and support programme for employers who sign up to the in-work poverty benchmark.

· Provide regular progress reports and deliver agreed project milestones including events, reports and other agreed outputs.

· Oversee the project being integrated into our CRM system and developing robust project management systems.

Learning, expertise, wellbeing and inclusion

· Conduct desk research, stakeholder interviews and organise events as required to inform the project. Manage research partners to conduct additional research as required.

· Monitor, review, evaluate and write up pilot progress with each employer using qualitative and quantitative evaluation methods.

· Working with others to identity and share learning on how to mobilise employer action to tackle poverty, considering this in the development of the in-work poverty benchmark.

· Develop and host employer facing events to gain insight and test appetite to support the development of this work.

· Design and facilitate employer workshops and employee focus groups to identify best practice and shared learning.

· Produce a final report and recommendations for how the work might be taken forward at the conclusion of the project, presenting this to relevant stakeholders.

Communications

· Oversee the collation and dissemination of research and evidence to build the case for the in-work poverty benchmark. Work with the Living Wage Foundation Communications and Research team to enable this.

· Develop the support we offer Living Wage Employers that are interested in implementing the in-work poverty benchmark and lead the production and design of research reports, toolkits, best practice guides and other resources.

· Promote the Living Wage Foundation to build our reputation as a leader in good work practices for low paid workers, including launching research and reports and celebrating progress made.

· Represent the Living Wage Foundation at meetings, events and conference to build awareness and support for our work. 

Develop and manage internal relationships:

· Build and manage strong relationships across the LWF and wider Citizens UK teams for effective collaboration and to support development of this work.

· Work closely with community organisers in London to ensure the voices of low paid workers are a leading influence on this project.

· Contribute to the LWF and Citizens UK Senior Management meetings and cross organisational working groups.

Generate income and resources

· Oversee the development and implementation of an employer fee structure for the in-work poverty benchmark vehicle.

· Work with the Head of Business Development and Policy to produce a sustainable fundraising strategy for this work whilst developing relationship with potential funders.

· Oversee the creation of proposals to secure funds from corporate partners and attract funding from grants or donations to support ongoing work.

Key Skills 

EXPERIENCE AND QUALIFICATIONS 

Essential (E), Desirable (D)

Experience of building consensus between diverse stakeholders to drive progressive change (E)

A track record of developing mutually rewarding corporate and /or third sector partnerships to deliver project objectives (E)

Primary research skills with experience of conducting evaluations and an ability to develop surveys, analyse data and conduct focus groups (D)

Experience of conducting secondary research and writing reports (E)

Understanding of the importance of good research design (D)

Previous experience of developing and implementing new products, projects or services (E)

Experience of securing funds to deliver and scale up projects (D)

KEY SKILLS AND KNOWLEDGE

Excellent project management skills with the ability to juggle a wide range of competing demands (E)

Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

Strong communication skills with the ability to engage and work effectively with a diverse range of stakeholders, including senior business leaders (E)

Strong report writing skills and ability to share and disseminate knowledge with project partners (E)

An ability to take initiative and work independently across different teams (E)

Understanding of anti-poverty policy and campaigning (D)

PERSONAL ATTRIBUTES

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

Application Procedure

At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. Often the Hiring Team will not see your CV as part of the shortlisting process and instead ask questions to test skills needed for the role. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions. 

We are committed to being an inclusive employer. In line with our inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, disabled people, and people of faith to better represent the communities we work in. We also strongly welcome applications from people who have lived experience of low pay and poverty. For questions and reasonable adjustments regarding your application, including information in a different format, or our recruitment process, please contact us.

Many of our employees enjoy flexible and hybrid working, and we are open to adapting/flexing our roles to embrace a diverse workforce. If you are interested in a particular vacancy and wish to discuss flexible working, please contact us.

Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks. 

The role of Management Accountant is to provide high quality support to the Head of Financial Planning and Analysis in the annual budget setting process, whilst being responsible for the monthly management accounts, including production, analysis, reporting and communication.

Duties and Responsibilities

• Maintain the full analysis, with all appropriate backup, of the current organisational budget: pay, non-pay, income and capital; ensuring that all documentation is fully backed up.
• Ensure complete transparency with budget holders of all components and assumptions inherent in the budget.
• As directed by the Head of Financial Planning and Analysis, input any agreed changes to the budgets, in full liaison with budget holders.
• For each annual budget, liaise with budget holders to agree monthly phasing assumptions.  These will be fixed at the beginning of the financial year, unless authorised by the Head of Financial Planning and Analysis.
• Prepare and deliver accurate, timely management information and financial reports to support strategic decision-making and operational performance monitoring.
• On a monthly basis, prepare the management accounts for the organisation.  For presentation to the Head of Financial Planning and Analysis, ensure arithmetic accuracy, full reconciliation to the general ledger, analysis of all material variances and identification of underlying trends.
• Once the management accounts have been approved, liaise with budget holders to effectively communicate their monthly results, and provide sound guidance and advice on effective budget management and forecasting of future spend.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

Position

Reporting into the Head of Communications, this is a strategic and hands-on management role responsible for driving ShareAction’s media function and acting as a key business partner for colleagues across the organisation. Using your experience of developing media strategies, you will advise teams on how to enhance ShareAction’s position as a thought leader on responsible investment, support organisational goals to influence decision-makers and engage target audiences and help manage ShareAction’s reputation by advising on risk and mitigation. You will line manage a Media Manager and Senior Media Officer in the UK and provide guidance to a Media Advisor in Brussels to design and deliver high-quality media relations activity and ensure the effective operation of ShareAction’s press office and internal processes, including media monitoring and reporting.

You'll play a key role in the development of campaigns to hold global companies to account for their impact on people and planet and promote research and recommendations to support our vision of a world where responsible investment is the norm. With excellent interpersonal skills, you’ll be able to work collaboratively, supporting colleagues to engage effectively with the media.

If this sounds of interest, we’d love to hear from you.

What you’ll bring to the team

We want to hear from you if you have substantial experience working in a press office or as a journalist, with recent experience at a senior level, and a strong track record of securing positive coverage to achieve brand, engagement and influencing goals. This role would suit someone who is skilled in developing and delivering media strategy to support organisational objectives – including thought leadership activity for specialist audiences – and has the interpersonal skills to collaborate effectively with colleagues at all levels across the organisation and win support for your recommendations. You’ll be a highly regarded people manager who has a proven track record of developing junior team members and putting in place the structures and support for them to succeed. You’ll be passionate about using the power of communications to help drive a better future for people and planet.

This role would suit someone who has outstanding verbal and written communication skills, with a flair for breaking down complex issues and the ability to use framing and messaging techniques to produce high-quality content that can resonate with target audiences and inspire action. You’ll enjoy working in a fast-paced, changing campaigning environment and have excellent organisational skills to be able to manage multiple projects at once. You might have previous experience developing media activity within a campaigning or advocacy organisation or on social, environmental or financial issues.

While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you even if you don’t have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.

We are currently formalising our hybrid working policy; however, as this role involves a lot of close collaboration with London-based colleagues, there is an expectation that you will be able to come into the office once a week. The whole Communications team meets together in person at least once a month.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension: invested with NEST and their green funds.
• A healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday 25th November 2024.
First-round interviews: Thursday 5th and Friday 6th December 2024.
Second-round interviews: Thursday 12th and Monday 16th December 2024.

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting, we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

Age UK is currently recruiting for a Procurement Coordinator on a permanent basis to help support the Head of Procurement in the management of all Age UK's procurement activities. This will involve managing end to end procurement processes on lower value projects with the support and guidance from our Head of Procurement, overseeing RFQ and tender activities alongside our Procurement as a Service provider and on-boarding new suppliers.

If you have good attention to detail, the ability to manage multiple projects simultaneously and are comfortable negotiating with suppliers, please review the job description below for a more exhaustive list of responsibilities.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office once a week.

If you have passion for the mission and values of Age UK, combined with a desire to contribute to positive social impact, this role may be for you!

Age UK internal grade - 7L.

Must haves:

* Demonstrable experience of working in a procurement related position.
* Experience of involvement in procurement processes and procedures such as Request For Quote, Request For Proposal and Invitation To Tender.
* Proficiency in Microsoft Office suite of programmes (Excel, Word, PowerPoint).
* Ability to analyse and accurately interpret and report on financial and commercial data.
* Understanding of supplier contracting and onboarding processes.
* Working knowledge of principles of negotiation, supplier management and contract administration.
* Strong communication skills and ability to clearly present and explain complex and/or technical information.

Great to haves:
* Member of the Charted Institute of Purchasing and Supply (CIPS) or interest in future study towards CIPS qualification.
* Experience of working with or managing insurance broking providers

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Are you passionate about safeguarding and driving best practice? We’re looking for a dynamic and experienced Head of Safeguarding to join Samaritans. In this vital leadership role, you’ll provide strategic oversight and expert advice on safeguarding adults and children at risk, ensuring a robust safeguarding culture across all of our services and the organisation as a whole.

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• £62,000-£67,000 per annum + emergency phone allowance 

• Permanent, full-time role (35 hours per week)

• We are passionate about flexible working, talk to us about your preferences

• Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings. 

• In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website .

• Occasional travel and weekend work may be required. You’ll also be part of our emergency phone rota which is roughly one week in six.

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You’ll lead a talented team, shaping our safeguarding policies and practices for volunteers and staff, and work closely with senior leadership to manage complex cases, respond to safeguarding incidents, and chair key panels. Your expertise will help ensure Samaritans has a thriving safeguarding culture and continues to deliver safeguarding excellence, continuously improving, demonstrating impact and learning from best practice    . 

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Key Responsibilities:

• Managing a team of Managers

• Leading our safeguarding strategy and policy development

• Providing expert safeguarding advice across the organisation

• Chairing serious safeguarding incident panels

• Building strong relationships with external safeguarding bodies

• Representing Samaritans at conferences and external meetings

• Developing and updating safeguarding training

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What we’re looking for:

• Up to date Designated Safeguarding Lead training and Safeguarding training

• A qualified and registered Social Worker 

• Significant safeguarding experience, child protection and/or protection of adults at risk of harm

• Previous experience working with volunteers 

• Excellent up to date knowledge of safeguarding legislation, best practice guidance, policy and procedure 

• Extensive leadership experience including managing high performing teams, with the ability to challenge, build and maintain strong and effective relationships

• Experience of chairing and reporting serious case reviews and reporting to regulatory bodies, disclosure services, Local Authority Designated Officers, police and social services

• Strong problem-solving and communication skills, with the ability to manage complex safeguarding cases​

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Criminal record check (DBS): 

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

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What’s in it for you – our benefits

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

Application: If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter (2 page max), outlining your motivations for applying and your transferable skills and experience. Applications close midnight on 10 November. Video interviews will take place on 18 November. 

If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.

Salary: £42,453 starting salary (salary range will increase due to max £45,539 via the length of service). Plus £4190 Inner London Weighting if based in London per annum

Contract: Permanent basis

Hours: Full-Time 35 hours per week (excluding lunch breaks)

Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford.  We will consider a UK-based hybrid working option. Some travel to our London office will be required.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

About the role

This role will be responsible for leading on the digital communications and content strategy, in collaboration with the digital communications and brand lead. The strategy will have a focus on developing fundraising messaging and digital influencing campaigns in an integrated way across all related channels to drive forward our ambitious fundraising and campaigns plans.

As part of the award-winning Fundraising and Brand team at Refugee Action, you will help create and implement bespoke supporter journeys across multiple online platforms with the aim of significantly raising our online presence, increasing donations, inspiring change and supporting the organisation’s growth. You will be a critical bridge between the Campaigns and the Comms & Digital teams, ensuring that our strategies are aligned and insights based. You will have the opportunity to create content, marketing materials and strategically manage social media and web operations for Refugee Action at a critical and exciting time.

To succeed in the role you will need to demonstrate:

• Proven ability to lead strategic digital content creation and understanding of the importance of emotional storytelling to successful fundraising and campaigning.
• Strong creative content development and strategy skills, including experience with Adobe Creative Software or similar (demonstrable video and image editing skills).
• Knowledge and experience of developing, delivering and managing specialised digital activism plans for campaigning.
• Knowledge and experience of campaigning and activism: knowledge of campaigning methods and tactics and a good understanding of what motivates people to take action.
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 
• Strong understanding of how campaigning can achieve change and shift power.
• Strong understanding of the role of digital tactics in the development and execution of campaign and fundraising strategies.
• Extensive experience of developing strategic digital communications within a charity or not-for-profit organisation with the aim of digital mobilisation.
• Experience of developing and implementing digital acquisition strategies across various channels, with a view to increasing donations.
• Thorough understanding of the digital landscape, and emerging trends in web and social technology.
• Good knowledge of website content management systems and Engaging Networks or a similar platform.
• Understanding of branding and core design principles.
• Experience of leadership skills and understanding of how to motivate a team and support the development of direct reports.
• Ability to build good working relationships across teams within a culture of generous collaboration.
• Understanding of cultural diversity and the ability to work with people from a range of different cultures.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on Sunday 3 November 2024

Interviews: 14 November 2024 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service.  You will have responsibility for Employment Support, Southwark & Lewisham Women’s Service and Together community projects. This role also oversees Marketing & Communications and Partnerships. It will work closely with the Fundraising Manager and is the Safeguarding Lead and the Equalities Lead

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• To play a significant role in the pastoral care and wellbeing of staff and volunteers ensuring they feel supported and safe at work and have access to wellbeing support
• To develop and deliver services supporting women affected by the criminal justice system and for local women seeking support, information and community.
• To develop and deliver contracted services to enable people to gain employment.
• Expand the offer to reduce isolation and increase community cohesion as well as tackle some of the barriers facing people.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing contracts. 
• Experience of managing staff and volunteer teams.
• A strong understanding of the community, employment, women’s or criminal justice sectors.
• Experience of establishing new contracts.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 6th November 2024, 9am

Interview Date: Week commencing Monday 11th November 2024, Details TBC.

Start Date: ASAP

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.