Operations Management Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Ever wondered what it means to work at a grassroots organisation, working hard to fight poverty in the community? Well, this is your chance. We have a unique and exciting opportunity for someone interested in gaining first-hand experience working on the frontlines of a fast-paced, guest-facing charity.
Sufra has always been #MoreThanAFoodbank, and this role is key to Sufra’s journey in trialling different methods of supporting residents. We are partnering with SALIENT, a team of researchers who are working with the public, partners from local and national government, food charities, community support teams, and the food industry on a range of food-related trials. In particular, they will be conducting a trial at Sufra where a range of different support is offered to Food Bank guests. The aim of the trial is to assess the impact of these different methods, and hopefully come closer to learning what support our guests prefer to receive from our food bank service.
The ideal candidate will work well in a busy environment and will have great people skills. They will have some experience in a customer-facing role, dealing with the public and potentially vulnerable individuals. The successful candidate will be the first point of contact for members that register with the pilot project and will be confident answering queries confidently speaking about the trial. The candidate will work closely with the Food Aid Manager and SALIENT researchers to ensure accurate data tracking once participants are registered, including collating receipts, supporting with feedback interviews, capturing case studies and logging visits. The role will also include supporting the distribution of both parcels and vouchers and ensuring meticulous financial records of this are kept.
People skills are crucial to success in this role, as the successful candidate will be working alongside a range of people, ensuring that they are supported throughout the trial. Due to the diverse nature of Sufra guests, it would be beneficial for this candidate to speak Arabic, Somali, Farsi, or another community language.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries. There will be training provided by both Sufra and the SALIENT team before the successful candidates starts leading on this exciting project.
We would encourage applications from local residents, with knowledge of the London Borough of Brent to apply.
Role Description
Supporting the smooth running of the SALIENT Food Trial, conducted at Sufra NW London. Supporting across the trial, focussing on participant recruitment, distributing different support methods and maintaining data throughout the trial. We hope to have this candidate in place by mid-August.
Main Duties & Responsibilities
Guest Recruitment
• Sharing information about the research trial
• Leading the recruitment of the trial, checking guest eligibility and contacting Sufra Food Bank guests and clearly communicating the trial in a non-biased and informative manner.
• Answering queries and concerns from Sufra guests and current participants and obtain consent to share data with researchers.
• Anonymising data sets for sharing with researchers.
• Creating awareness of the study amongst Sufra Foodbank volunteers through briefings, sharing links to the study video and information sheets so they are informed of how the study will operate.
Pilot data collection and tracking
• Work alongside SALIENT researchers to maintain a dataset to track participation in research.
• Distributing different methods of support for participants, during usual Food Bank collection hours.
• Implementing financial tracking of transactions made, and ensuring all financial monitoring is up to date and accurate.
• Exploring methods to reengage and support participants with low attendance.
Other Duties
• Joining staff meetings once a month and updating the wider team on the progress of the trial.
• Ensuring that our health and safety protocols and policies and procedures are adhered to.
• Ensuring that the service reflects the ethos, values and core principles of the charity and oversee the project’s development, so it is continuously and sustainably meeting community needs as they evolve.
• Attending regular supervisions with your line manager and staff meetings with the wider team.
• Undertaking any other reasonable duties to support the operations of the charity.
Please attach a copy of your CV and a Cover Letter, and complete the Equal Opportunities Form which can be found on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Relationships – South
£60,000 - £80,000 per Annum
Location; Hybrid with travel as and when required for the role to meet commissioners and visit services.
United Response are not just a social care provider – We are a charity dedicated to championing the rights of people who have learning disabilities, Autism and complex needs to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.
Key Purpose of the role
As a Head of Relationships, you will Build and maintain the relationship with target local authorities, making sure we understand what local authorities need and want and grow our income and increase the provision of our services.
The role will be to ensure that exceptional business relationships are developed with our commissioners guaranteeing the long term sustainability of the contracts. You will be the subject matter expert for your assigned commissioner and Local Authority and negotiate new business outside of the frameworks and tenders. While assessing service delivery against contracts and provide feedback on any gaps in operations, you will convey any necessary changes with the commissioners.
Who you are
To be successful, you will have senior level experience of being a Relationship/Account Manager for Local Authorities, Commissioners or Multi-Million corporate clients. With credibility in building relationships with public sector funders/commissioners you will have significant experience of negotiation and able to apply different techniques to varying situations. You will have leadership and motivational experience with a multicultural staff team with the ability to create a high performance environment, for all our contracts while setting and monitoring measures that reflect the corporate objectives and customer goals.
Please refer to the full Job description and person specification attached
Who is United Response?
United Response is a leading national charity. We were founded in 1973 with just one service in West Sussex. We now support around 2,000 people, work in 400 locations across England and Wales and employ more than 3,500 staff. In our work we aim to be CREATIVE, STRONG, HONEST, RESPONSIVE and UNITED.
United Responses’ culture of inclusion, focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.
United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident employer, providing support to applicants with mental and or physical disabilities.
We reserve the right to close this advert before the closing date - therefore don't delay, submit your application today!!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The aim of this newly created role is to lead organisational change on safeguarding and protection across Care4Calais.
The Head of Safeguarding and Protection will provide strategic and operational leadership across all protection and safeguarding prevention, reporting and response initiatives to facilitate a values-led organisational culture of safety, non-discrimination, dignity and respect for all.
Responsibilities
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Develop, lead and implement safeguarding and protection strategy across the whole organisation.
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Manage the incident management and referral process for safeguarding and protection incidents.
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Oversee the implementation of Care4Calais’ mental health and wellbeing initiatives.
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Develop and deliver training and resources on safeguarding and protection to grow capacity across the organisation.
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Attend and contribute meaningfully to team meetings.
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Develop and maintain a network of key contacts within relevant authorities, legal teams dealing with immigration and public law matters, and other NGOs focused on the support of refugees and people seeking asylum.
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Attend relevant external meetings, representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
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Complete relevant external training required to undertake the role.
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Be prepared to travel to locations in UK and France where C4C staff are operating.
Person Specification
Essential Criteria:
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Significant experience of leading organisational change on safeguarding and protection initiatives in an international humanitarian context.
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Experience and knowledge of international safeguarding and protection standards and good practices, as well as legal and regulatory obligations applicable to charities registered in the UK and (desirable) France.
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Experience of implementing safeguarding measures for children and adults at risk of harm.
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Significant experience of incident management and investigations.
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Demonstrable experience of acting with integrity and moral courage in challenging circumstances.
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Understanding of, and commitment to, challenging intersectional power differentials that can contribute to an organisational culture with high safeguarding risks.
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Understanding of, and commitment to, survivor-centred, trauma-informed and rights-based approaches to safeguarding and protection.
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Experience of developing and delivering training on safeguarding and protection at all levels.
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Understanding and experience of safeguarding and protection issues related to volunteers including mental health and resilience.
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Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.
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Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.
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Meticulous attention to detail in documentation and case records, ensuring accuracy and compliance with protocols.
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A demonstrable understanding of confidentiality.
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Demonstrable commitment to Care4Calais’ values and mission.
Desirable
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Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic.
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Experience of working with asylum seekers, refugees, displaced people or for human rights-based organisations.
The successful applicant will be provided with the induction and training needed for them to succeed in the role. Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we support.
We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK immigration system. If you have any questions about this or need additional support with the application process for any reason, please contact us.
Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Employment Coach with our Employcare Project you will be supporting unpaid carers living in Manchester; providing support and coaching in order for them to re-enter paid employment or voluntary roles. The successful candidates will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.
This role is subject to a Basic DBS check.
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
We are recruiting for 1 full-time equivalent role, but are open to a mixture of part time hours, so please put in your application how many hours you are interested in.
In your application, please outline how you meet the ‘Essential Criteria’ for this role. This is outlined in the ‘Person Specification’. If you don’t meet all the criteria, don’t worry, we still welcome your application and you can always get in touch with us for a formal chat if you have any questions.‘Desirable criteria’ are things that would help you in this role but are not essential. If you don’t meet these criteria, please still apply. You can use examples from your personal life as well as your professional experiences when completing the application.
Applications for this role close at 5pm on Tuesday 23rd July, with interviews scheduled for the W/C 29th July. However, we will review shortlist applications as they are sent in and so we may close this vacancy early if successful candidates are appointed, so please apply as soon as possible.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Do you want to make a difference to the lives of people and communities in need? Are you an experienced leader, manager and motivator of people, with an eye for developing new business opportunities? You should join one of the country's largest and most dynamic advice charities.
Contract: Permanent, full time or reduced hours considered
Location: Stoke-on-Trent office, minimum 4 days onsite
Benefits: 26 days holiday (+bank), 3% employer pension contribution, additional wellbeing and staff support benefits
Culture: Described as positive and supportive
Citizens Advice Staffordshire North & Stoke-on-Trent is looking to recruit a new Head of Service (Consumer Advice). This is an exciting opportunity to join an established and nationally respected charity at a time of genuine transformation, following the recent appointment of a new Chief Executive.
As a key member of the Senior Management Team, you will be responsible for:
* leading on strategic developments around all aspects of consumer advice;
* identifying new business opportunities, as well as project and service development;
* upholding relevant quality standards and supporting the delivery of the corporate plan.
Reporting directly to the Chief Executive, the Head of Service (Consumer Advice) will work closely as a key member of the senior leadership team to plan service delivery, identify new business opportunities, and liaise with external partner organisations to support the achievement of the charity's strategic objectives. You will be directly responsible for approximately 40 staff offering a range of holistic and tailored advice and support, everything from social security benefits and personal debt, to housing, employment disputes and immigration issues.
About you
You're a motivational, empowering and values-led team leader who works from a place of integrity and authenticity. You know how to get the best out your people, supporting them to provide exceptional customer service and to thrive, as both individuals and as a team.
Ideally, you'll be target-driven and have a working knowledge and understanding of citizens' rights as consumers, particularly with respect to the energy market.
If you're ready to make a difference and can confidently satisfy the criteria above, please apply with an up-to-date CV along with a supporting statement (max. 2 pages A4) setting out your relevant skills and experience.
If you would like to see a copy of the role profile first, please drop Amelia Lee at Charity People an email and she'll be happy to provide the details for you.
Deadline: 9am on Friday 12th July
Interview dates are currently being confirmed
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager at Scope's Worthing shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent, part time, 21 hours
Scope's Worthing shop - 3-4, Connaught Buildings, Chapel Rd, Worthing, BN11 1BA
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Click the apply button to create an account and complete your application form.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If your based from our London office, you will also receive £3,250 location allowance on top of your salary
You have substantial experience of working in a supported housing or general needs housing management environment and a good understanding of mental health, domestic violence, drug and alcohol issues. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Housing Management Officer.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Join us as a Housing Management Officer and you could soon be providing vital support to our Housing Manager Lead, as together you help us plan and organise all regulatory housing management activities. We’ll also rely on you to lead on day-to-day tenancy management, work with Area and Service Managers to support housing related services and ensure the compliance of housing related activities. Conducting regular inspections on properties, overseeing void reporting and assisting with the delivery of relevant data and analysis of voids – these are just some aspects of this interesting and varied role that’s all about delivering good quality homes and services to our tenants and residents.
To succeed, you’ll need Chartered Institute of Housing (CIH) Level 3 Certified Practitioner status (or equivalent) and an excellent understanding of void management, bad debt and maximising income, plus the relevant regulatory requirements.
You’ll also need experience of working in a customer-focused environment or service and an understanding of the issues associated with individuals who may have complex support needs. Comfortable working in partnership with other key agencies and local communities, you’re also adept at identifying and monitoring key compliance in respect of health & safety requirements relating to properties and tenants. What’s more, you’re well organised, great at negotiating and developing effective working relationships with a variety of stakeholders and happy to provide housing training to colleagues.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced administrator with excellent communication skills? Do you have a keen eye for detail and a passion for delivering the best possible service?
We are looking for a proactive and detail-oriented Risk and Assurance Coordinator to join our Risk and Assurance team.
Our Risk and Assurance team plays a crucial role in ensuring our success by maintaining industry-leading standards and delivering an exceptional risk and compliance service to the British Heart Foundation (BHF).
As our Risk and Assurance Coordinator, you will provide essential administrative support related to the monitoring and reporting of the Risk and Assurance team. Your responsibilities will span across a variety of critical areas, including risk management, shop security, income protection, internal audit, and insurance.
You’ll act as the main point of contact for all internal and external security support requests, supporting the case management system and assisting the team to deliver an essential service.
This is a varied, hand-on role and an exciting opportunity to make a real impact and support the successful delivery of the wider BHF strategic mission.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London Office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
You'll have excellent administrative and customer-service skills, having previously worked with large datasets, handled complex queries, and successfully managed relationships with internal and external stakeholders.
To excel in this role you’ll also be:
- Effective Communicator: As the main point of contact for all internal and external requests, you’ll excel in both written and verbal communication.
- Tech-Savvy: Proficiency in MS Outlook, Word and Intermediate Excel skills.
- Results-Oriented: You take initiative and ownership to complete tasks effectively. Your drive for results sets you apart from the rest.
- Organised and Deadline-Driven: Your organisational skills and ability to meet multiple deadlines will make you a valuable asset.
- Excellent Team Player: You thrive in a team environment. Whether collaborating with colleagues or working independently, you contribute effectively.
- Detail-Oriented: You approach problem-solving with discipline and precision. Your analytical skills are top-notch.
If you have a passion for risk management and a keen eye for detail, we want to hear from you!
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Interviews are due to be held over Microsoft Teams on 22nd & 23rd July.
Our vision is a world free from the fear of heart and circulatory diseases.
Growing Hope is a charity that champions accessibility and provides free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.
Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have five clinics, King’s Cross, Brockley, High Wycombe, Gateshead and Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 1000 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 1500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon
We are seeking an experienced Executive Assistant to our senior leadership team of four individuals – our CEO, Executive Director of Services, Director of Operations, and Director of Growth. We are looking for a strategic and innovative individual with strong planning and organisational skills who is committed to the Growing Hope vision and values. As the charity grows we require support for project management and development of processes across the organisation. We’re looking for an individual who looks at the bigger picture, can help us with horizon scanning and can bring new ideas and processes to our ways of working.
Job Purpose
As Growing Hope reaches towards its vision to have twenty clinics by 2030, the Senior Team require additional support in order that they can fulfil the strategic direction of their roles. The Executive Assistant will be flexible and adaptable and able to help the team with streamlining processes as the charity grows. This role will provide essential daily support to the senior team including diary management, project management and process support across the organisation.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. The role will involve:
- Providing administrative support for the Senior Leadership Team, making effective use of their time by planning and managing their schedules through diary management, forward planning and managing deadlines.
- Strategically developing processes to enable the senior leadership team to manage their work effectively.
- Taking initiative within the team in order to support the function of the charity.
- Having a flexible approach and working with individuals at all levels.
- Excellent time management skills and ability to prioritise work and projects.
- Supporting standing meetings and committees: scheduling meetings in liaison with participants, compiling papers, taking and distributing minutes.
- Support managing inboxes as requested.
- Managing complex diaries and scheduling meetings across the team.
- Maintaining the charities strategic risk register.
- Support with policy and procedures. Helping to ensure policies and procedures are up to date and reflect current legislation.
- Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Upholding Growing Hope’s Christian values and leading and participating in prayer and worship within meetings.
Project Management:
- Managing specific projects as agreed with the team for example, Fundraising Event planning, Christian Therapists Forum etc.
- Liaising with external organisations to support various functions within the charity, including IT, HR, insurance, and governance.
- Support of the Director of Operations with general office admin and volunteer onboarding and supervision
Person Specification
The ideal candidate will have be highly organised and innovative in their approach.
ESSENTIAL
- Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- Experience of working in business or administration support and developing systems for executive teams.
- Commitment to Growing Hope’s vision
- IT skills – experience of MS Office and Google Drive or similar.
- Excellent telephone manner and written English
- Excellent interpersonal skills
- Excellent attention to detail
- Ability to work both independently and as part of a team, as the task requires
- Excellent organisational skills
- Ability to carry out administrative duties effectively
- An innovative and creative approach
- Desire to learn and develop skills
- Experience in managing spreadsheets and databases
- Experience in using outlook and mail features including mailmerge.
DESIRABLE
- Experience in using Salesforce
- Experience, interest in or commitment to a career in additional needs and inclusion
- Interest in or experience of working in the charity/NGO sector
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
Grants and Trusts Manager
We are seeking a Grants and Trusts Manager to join our Fundraising team and lead on gaining income from grant-making bodies.
The aim of this amazing charity is to help improve the lives of young people in Burnt Oak by giving them ‘somewhere to go, something to do and someone to talk to’. If you have a passion for putting young people first, we want to hear from you!
Position: Grants and Trusts Manager
Location: Burnt Oak, London. This is a hybrid position, though for an exceptional candidate we may consider fully-remote
Salary: £40,000 - £42,000 per annum FTE (pro rata-ed depending on number of days a week the successful candidate contracts to)
Hours: Permanent, 4 days a week (32 hours, 0.8 FTE). Hours worked are flexible and certainly you are not tied to “9-5”. We will also consider applications from someone wishing to work 3 days a week (24 hours, 0.6 FTE)
Closing Date: Noon on 17th July 2024. Please note candidates will be interviewed on a rolling basis and we reserve the right to close the role early should a suitable candidate be found.
About the role:
A part of the Fundraising team, as Grants and Trusts Manager you will lead on gaining income from grant-making bodies. You will line manage the Grants and Trusts Officer, and will need to develop strong relationships with the Delivery team, so you can match their funding needs to the right funder and get the right information from them to ensure a high quality of reporting.
Other key responsibilities will include:
· Overseeing a pipeline of grants and trusts applications, re-applications and reporting
· Working closely with the Delivery team to ensure the right bids are being submitted
· Working with the Impact and Insight Officer to shape monitoring and evaluation strategy and practice
· Leading tours and face-to-face and online meetings with Foundation staff and Trustees
· Working within the broader Fundraising team, supporting colleagues and department-wide projects
About you:
To be successful in the role of Grants and Trusts Manager you will have experience of trust and grant bid writing within a professional setting.
You will also need to bring with you the following skills and experience:
· Produce compelling asks and proposals in line with the charity's objectives and the funders requirements
· Experience of gathering, understanding and presenting complex information and data
· Experience of working within a charity fundraising environment
· Experience of cultivating relationships with funders, both via verbal and written methods of communication
· Ability to prioritise tasks, manage own time and achieve strict / multiple deadlines
· High level of IT competence, excellent internet research skills and database management
· Motivated to improve young people’s lives for the better
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check.
The charity’s strength is its diversity of its people. We place a huge value on different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country.
We very much welcome previous experience working as: Trusts Fundraiser, Foundations Fundraiser, Trusts and Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation, Income Generation, Fundraiser, Engagement, Trusts, Foundations, Relational Grants Manager, Grants Officer, Trusts Fundraising Officer, Foundations Fundraising Manager, Trusts and Grants Fundraising Manager, Fundraising Manager, Trusts Fundraiser, Trusts and Grants Fundraiser, #INDNFP etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
MLC Partners are pleased to be partnering with Morden College to recruit their new Finance Manager.
An organisation rich in history, the charity has been at the forefront of supporting older people’s lives for more than 300 years. They have more than 250 older peoples in alms house accommodation in Blackheath and Beckenham and have a small 28-bed care home on their Blackheath site. Morden College are committed to providing services that support their residents to live independent and healthy lives.
The organisation is embarking on a finance process review, in order to improve their ways of working. With plans in place to upgrade their finance and CRM systems the role would suit a change-focussed individual.
Reporting into the Finance Director, the role is a key member of the team with responsibility of three staff, and the involvement in the strategic vision of the finance team. With their main base in Blackheath, the role is hybrid and strives to offer as much flexibility as possible, including a wide-ranging benefits package.
Main responsibilities of the role:
- Ensure the completion of all month end processes and the timely delivery of the monthly management accounts.
- Liaise with key stakeholders to provide a responsive and compliant finance management operation.
- Support the improvement of processes and systems, ensuring robust policies are in place so the organisation can be fully digitised.
- Lead and manage a team of four, quality assuring their work, and guiding their careers and ensuring their continued development and nurturing great team culture.
- Support the Finance Director with the production of the annual financial statements, project managing the team to facilitate a smooth audit delivery across the main organisation as well as subsidiary accounts.
The successful candidate will:
- Be a fully qualified accountant, likely with experience from within the not-for-profit sector.
- Have experience driving change and improving processes and broader cultural change in a finance team.
- Be able to flex up and down from a hands-on perspective to also offer strategic insight to the Finance Director.
- Have significant experience working in a finance function with the knowledge of ‘what good looks like’.
- This is a great opportunity for an ambitious individual looking for a high impact role, with the ability to help shape an organisation for years to come.
As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity, and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for their values and be committed to a purposeful, responsible community that is a great place to live and work.
Please contact Jamie Elliott at MLC Partners for an informal discussion about the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a Finance Officer to join the team in our London office (Hammersmith) on a permanent, full-time basis.
You will have a proactive approach with the motivation and ability to work autonomously, under minimum supervision, exercising personal judgement effectively and referring matters where appropriate.
You must be able to communicate complex financial information to non-finance colleagues and build relationships across different functions.
You will have working knowledge of a fundraising database, especially for running reports, checking information and managing Gift Aid.
Your responsibilities:
- Manage and maintain the Hansa accounting system, ensuring that the system is complete, accurate and up to date.
- Manage and execute bank and balance sheet reconciliations including prepayments and accruals, analysis of Just Giving, interest, and the interface with the Supporter Database.
- Perform journal entries and corrections. Investigate and resolve discrepancies in Hansa, as appropriate, and close off at month end.
- Reconcile the finance system against the donor database and agree changes to be made with the database team.
- Collate the Gift Aid claims and perform quality control. Train, support and audit the Fundraisers to ensure that Gift Aid is maximised and correct.
- Protection of Maggie’s assets including income and fixed assets by reconciliations and proper recording, and supporting members of staff to follow the correct procedures according to the Finance Manual.
- Support Treasury and cash management and ensure that investment income is optimised by keeping the accounting system up to date and accurate.
- Assist in preparing the Maggie’s management accounts from Hansa. The management information must be accurate, timely and relevant on a monthly basis or as required.
- Assist in the annual external audit, and provide information for the Auditors as required.
See the full job description below for all responsibilities.
Essential skills and experience:
- Part-qualified accountant, or AAT qualified.
- 3 years' experience of using a computerised financial accounting package.
- English and Maths Standard Grade or Nat 5.
- Experience of Hansa accounting system.
- Experience of Charity CRM fundraising database.
- Experience in budget operations and financial reporting.
Benefits we offer
In addition to a highly rewarding career, we offer a range of staff benefits including:
- a unique, experiential induction based in one of our centres
- a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future
- a competitive holiday entitlement
- workplace pension with the option to apply to continue NHS pension
- the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more.
The client requests no contact from agencies or media sales.
Payroll Manager - up to £51,000. London - Hybrid
For an International NGO operating in 40 countries worldwide, we are recruiting a Payroll Manager. Reporting to the Association Director of Financial Services, the Payroll Manager will manage all aspects of payroll processing, ensuring compliance with policies and legal regulations. The Payroll Manager will manage a team of 2 Payroll Officers, and will partner closely with HR, Finance and other teams to ensure a seamless payroll operation. This role will oversee both UK and international payroll and will be a key member in the Pensions Committee.
Main Duties:
- Payroll Processing - Oversee the preparation and processing of the organisation's payroll including salaries, benefits, bonuses and deductions
- Handle all discrepancies and resolve issues related to payroll processing
- Compliance and Reporting - Ensure compliance with all internal and external local payroll regulations.
- Prepare and submit payroll tax filings, including annual and quarterly reports
- Complete regular audits of payroll procedures and records to ensure compliance
- Stay updated on change in payroll laws and implemented changes as necessary
- Ensure all payroll balance sheet reconciliations are completed
- Systems - Manage the Ceridian Dayforce payroll systems and implement updates as needed. Trouble shoot and resolve any payroll system issues
- Team Management - Lead and mentor a team of 2 Payroll officers including performance evaluations, and ongoing training and mentorship
- Collaboration - Work closely with HR and Finance departments to ensure accurate employee data, and handle payroll related reports and data to senior management
Person Specification:
- CIPP qualified or QBE
- Strong knowledge of payroll laws and regulations
- Proven experience in a previous payroll management role
- Experience of leading, motivating and supporting payroll staff
- Experience with offshore payroll tax regulations
- UK and International payroll experience
- Excellent experience of payroll software including Ceridian Dayforce
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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
HR Business Partner
(a charity committed to community transformation)
Permanent, part-time post, 20 hours per week (0.5FTE), inclusive of breaks
Salary: £21,850 per annum (if based in London add an additional £1,612 p.a.) for a 0.5FTE role
Hybrid: Some travel around the UK will also be required.
Are you a Human Resources practitioner looking for your next challenge, and passionate about building community and creating social change? We are looking for an HR Business Partner who can help develop our people and teams, supporting a positive culture built on our relationships, vision, and ethos.
Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services. We are also working in reducing homelessness, the prevention of human trafficking, and the creation of the UK’s first secure school, Oasis Restore.
Oasis’ work and mission has grown rapidly in the last decade. We are looking to recruit a HR Business Partner to help us move into our next phase of growth and build the capacity of our Oasis Operations Team.
This is a new and integral position in our charity, so you will need solid employee relation experience and employment law knowledge, to advise managers confidently. Working as part of the established Operations Team, you will also input into finance and budgets, recruitment at senior levels, and developing our policies in line with our ethos and 9 Habits. It’s a bit of everything, which is what makes this role exciting and a great opportunity for someone who is eager to get hands-on experience in working on the People Strategy of a national charity. As part of the wider Oasis family you will be well supported; being able to work collaboratively with different teams and functions, as well as managing your own workload, is essential.
While we envisage the ideal candidate would have a relevant HR qualification, we recognise that as a people professional, a candidate may bring extensive experience, creativity, and wisdom in this field, instead. We are looking for applicants who demonstrate that they align with the Oasis ethos and values. So, if you are interested in this role but aren’t sure, please do contact us for a confidential discussion. We would love to hear from you!
For your expertise and commitment, Oasis can offer:
· A truly supportive network and family of staff in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% Employer contributions.
· 25 days annual leave (plus Bank Holiday), rising to 33 days over time (pro rata for part-time)
· A Cycle to Work scheme and eligibility to join a cashplan healthcare scheme.
· The opportunity to be part of a movement making positive change in communities.
For further information or to apply, please go to the Oasis UK charity website.
Completed applications should be returned by 9am Friday 2nd August 2024.
Final interviews will take place in London on Wednesday 14th August 2024. Please submit your CV and covering letter at your earliest convenience. In your covering letter, please answer the following three questions:
1. With all the HR opportunities available, what inspires you about this role and what is your motivation for applying with Oasis in particular?
2. Please give examples that demonstrate you have the personal qualities, experience, and skills required for this role. Please highlight your experience in previous HR roles, and detail examples of where you have been successful in making an impact in terms of developing people and advising management. You may not have equal experience in all areas (of a wide-ranging brief) so please highlight what you consider to be the areas of strength or particular experience that you’ve gained to date.
3. After researching the Oasis ethos and 9 Habits, do any of these stand out to you? How might you incorporate them in your daily work and practice?
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to show proof of right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Luton Wellbeing Service Manager
Post no: 604
Working base: Luton Wellbeing Centre, LU1
Contract type: Permanent
Hours: 37 hours per week
Work Pattern: 5 days per week incl 1 evening per week, Monday to Friday
Salary: £27,500 per annum
About our Wellbeing Centres
We offer a safe, non-judgmental space to take part in group activities, chat with others over a cuppa, play a game, read a book, or just sit quietly over some mindful colouring. Our sessions are facilitated by our recovery workers who can also provide information about other services available locally and on ways to support your well-being.
About the Role
This is a varied role which involves leading the continuous development of the service to ensure that it meets the needs of the community, in line with Mind BLMK values, including promotion of the service and building strong links with other local organisations, groups, agencies and the wider community. The role also holds responsibility for referrals into the service and leading on more complex cases to assess suitability along with managing the staff, volunteer and student team delivering the service and for the health, safety and maintenance of the Luton Wellbeing Centre.
Service Delivery
- Operate a service and ensure outcomes which supports individuals to deescalate crisis and develop strategies for recovery and increased wellbeing, in line with Mind BLMKs Recovery Model and contract requirements.
- Contribute to the development and implementation of the delivery of the Luton service plan and in line with local Luton stakeholder initiatives and plans.
- Work closely with the recovery and peer workers to ensure the correct access to service procedure is followed, taking responsibility for more complex referrals and ensuring everybody has a consistent and quality experience and are able to access the correct service for them in an acceptable timescale.
- Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
- Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of Recovery and Peer Workers, volunteers and student placements).
- Work with the Operational Services Manager to review, design and implement changes to service delivery and working models, ensuring the service meets the needs of the local community, and identify relevant funding opportunities.
- Hold responsibility for health and safety (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises), data collection, budget & cash handling (and associated record-keeping), in line with Mind BLMK’s policies, procedures and guidance.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Health Plan with a wide variety of benefits
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5:00pm Thursday 11th July 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.