Operations Management Jobs

Are you an organised professional with strong administration skills? Join our team as a Service Improvement & Transformation Team Administrator and play a key role in supporting our mission.

As a Team Administrator, you will be responsible for efficient completion of all administrative tasks of our Service Improvement & Transformation Team. You will work closely with the Head of Service Improvement & Transformation, the Programme Lead, the Lead Research Nurse, and Project Managers, ensuring that projects are delivered on time and within budget.

Your role will include assisting in the preparation of proposals, reports, and other communications, ensuring that all necessary documentation is received prior to Committee meetings. You will also accurately review, process, and approve grant applications for our Care Centre & Network, Community Service Programme, and Research Nurse Network, ensuring compliance with our Guidance Policy. You will need to identify requests that should be treated as exceptions and escalate appropriately.

In managing support grant payments, you will handle tasks such as checking and authorising invoices, dealing with invoice queries, raising purchase orders, and maintaining precise records. Additionally, you will record actions and minutes from team meetings when required and ensure that all correspondence and actions are accurately logged in our CRM database.

This role requires a professional who can undertake various tasks with a commitment to our core values. If you are dedicated, meticulous, and ready to contribute to a vital part of our Association, we invite you to apply and become a valued member of our team.

Hybrid Working Expectations: up to 2 days per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

An organised and detail-oriented individual with strong IT skills and proficiency in Microsoft Office packages. Experience with CRM databases is essential.

You should be capable of managing and prioritising your workload effectively, even in a busy environment. Accuracy and attention to detail are crucial in this role.

Strong communication skills, including an excellent telephone manner, are a must. You should possess excellent interpersonal and negotiation abilities, with the tact and diplomacy to persuade, influence, and appropriately challenge.

A proactive approach to work and problem-solving is vital. Knowledge of relevant GDPR legislation and the ability to work within its guidelines are also required.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Strong IT skills and knowledge and experience of Microsoft Office packages.
• Ability to use CRM databases.
• Excellent level of accuracy and attention to detail.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Join us in our aim to reduce carbon emissions and fuel poverty across Merseyside and Cheshire. We support around 10,000 households each year in our vision that sustainable energy should be accessible and affordable to everyone.

We are a small charity, employing an average of 30 staff (21 full-time equivalent), with a turnover of c£600,000 per year through a mix of grants and contracted services, and we deliver a range of advice and support projects, some of which include holding grant funds for payment to residents or directly to contractors or utilities on their behalf.

The primary role of the Finance Manager is to oversee and manage the finances of Energy Projects Plus including providing high quality management information and support to the Chief Executive and Trustees to ensure the strong financial performance of the charity.

You will also be responsible for the accurate production of monthly salary calculations, including HMRC payments, quarterly VAT calculations and returns to HMRC, production of annual accounts, and ensuring a fully compliant annual audit.

You will work with and be Line Manager to a part-time finance assistant, who is responsible for day-to-day entries into the charity’s QuickBooks finance system and arranging day-to-day payments to staff and external organisations.

You will be the main point of contact on behalf of the charity for all financial matters, including influencing future strategy and direction, liaising with the Chief Executive.

Your skills will include:

·A relevant accounting qualification e.g. CIMA with minimum 3 years post qualification experience.

·A proven track record in charity management and a good understanding of the environment in which charities operate.

·Strong computer skills, including advanced user standard for mainstream accountancy software and Microsoft suite software

Key Responsibilities and Accountabilities

1. Ensuring the effective running of the day-to-day financial operations in line with the charity’s financial policies and procedures and be the main point of contact for all enquiries regarding finance matters.

2. Income: ensuring timely, accurate recording and classification of all income on the charity’s QuickBooks system (including designated restricted funds); issuing sales invoices, including those for vatable sales; recording remittances, electronic banking transactions; carrying out the credit control function reporting potential bad debts to the Chief Executive.

3. Expenditure: ensuring appropriate authorisation is obtained for all expenditure; counterchecking all expenses claims for compliance with charity policy; ensuring accurate recording of expenditure on QuickBooks including correct cost code allocation; ensuring appropriate records of invoices and claims are filed appropriately.

4. Payroll: Liaising with the payroll service provider on a monthly basis to prepare input to salary calculations (new starters, leavers, adjustments etc) and countercheck payroll details from provider, arrange approval of figures, ensure pension and HMRC payments are made in compliance with requirements.

5. VAT return: calculating (including manual adjustments for irrecoverable VAT) and submitting quarterly VAT records, ensuring payment is made in compliance with requirements.

6. Management accounts: preparing monthly and quarterly management accounts, highlighting variances to budgets, liaising with Chief Executive in presenting to Trustees, and providing other financial information requested to inform strong financial management.

7. Annual accounts: preparing year-end accounts, processing year-end adjustments on QuickBooks, producing all supporting documentation required for annual external audit. Ensuring audited accounts are submitted to Charity Commission and Companies House before required deadlines.

8. Working with the Chief Executive to prepare the Trustees’ Annual Report in good time for approval by Trustees prior to inclusion in Annual Report and Financial Statement.

9. Maintaining and updating periodically the charity’s financial procedures policy.

Monday to Friday, 9-5

Covering North Kensington, London – minimum of 1-2 days working in our Kensington office

Closing date: 11th July 2024

What we’re looking for:

• You’re passionate about customer service with excellent communication skills both written and verbal, being resilient with a positive and can-do-attitude.
• You’re exceptionally organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively and delivering a first-time fix to produce high quality work.
• Experience within a customer facing role, preferably within housing management and ideally within the social housing sector.
• A good understanding of tenancy and leasehold management and enforcement is desirable, as well as knowledge of current housing legislation and practice and government policy. 

You will be covering a patch in North Kensington. A minimum of 1 to 2 days working in our Kensington office is required. The rest of the time, you will be out and about in your neighbourhood, using the office as a touch down point.

A bit about the role:
As a Neighbourhood Manager you’ll be the ‘face of Peabody’ and responsible for the specialist, personalised service our customers receive. You will ensure a holistic approach and the delivery of accessible, high quality and value for money services, and will work collaboratively with other teams to ensure safe, thriving neighbourhoods that customers love. You will play a pivotal role in ensuring community safety and supporting the wellbeing of residents, with a particular focus on helping vulnerable residents and families and engaging and working with them in the management of their homes and neighbourhoods. 

You will underpin and improve overall performance within your area, encompassing all aspects of housing management. You’ll also be carrying out estate, scheme and property inspections and will be identifying issues and capturing feedback to continuously improve our services and customer satisfaction, ensuring lessons learnt help us to improve the service we provide. 

This role will require a Basic DBS check before a start date can be confirmed.

As part of this exciting role, you will have the opportunity to broaden your skills and enhance your professional development by undertaking a level 3 qualification in housing management, supported by us, if you do not already hold a level 3 qualification or above in Housing. We believe in investing in our employees growth and success, and we are committed to providing the necessary resources and support to help you excel in your role.

By pursuing a level 3 qualification, you will gain a deeper understanding of housing management principles, best practices, and regulatory frameworks, empowering you to make a significant positive impact in the field. This opportunity allows you to combine practical experience with comprehensive academic knowledge, ensuring you are equipped with the skills and expertise to thrive in your role.

A bit about us
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here just a few of the benefits of working at Peabody: 

• Flexible and hybrid working (depending on the role) 
• Up to 30 days’ annual holiday plus bank holidays  
• Competitive salaries that are benchmarked regularly against current market rates  
• Two additional paid volunteering days each year  
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution

Reporting to: Head of Services

Salary: up to 40k based circa on capabilities and experience

Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge!

Are you a dynamic leader with a passion for mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge is searching for an outstanding individual to serve as a Service Manager. This role involves managing and leading the Tower Hamlets Recovery and Wellbeing Service, which includes the Connecting Communities, Safe Space Café, Sakinah Project and Supported Self-Help Programme.

About Mind in Tower Hamlets, Newham and Redbridge

Mind in Tower Hamlets, Newham & Redbridge is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.

We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge. We work closely with other organisations to ensure we deliver a high-quality and diverse range of services to people in the local area.

About the Role

Role Overview:

As a key member of our team, you will:

• Manage and Lead Services: Oversee the daily operations of our Recovery and Well-being Service in Tower Hamlets, alongside some smaller contracts, ensuring that all commissioning targets and KPIs are met.
• Performance Management: Ensure all contract requirements, including KPIs and client satisfaction, are achieved through effective and considered performance management.

• Leading a high-performing Team: Inspire and manage a dedicated team of staff. Your leadership will foster a positive, resilient, and effective team culture.

• Promoting and delivering a Recovery-Focused Service: Implement and champion recovery-oriented practices that empower service users to achieve their personal goals and improve their well-being.

We Would Love to Hear From You If You Have:

• Service Delivery: Demonstrable experience of working within a charitable service delivery organisation.
• Leadership Skills: Proven experience in leadership and people management.

• The ability to plan, monitor and evaluate services, to ensure that they are responsive to the needs of the clients, meet the purpose they have been commissioned for and fulfil the service specification.

• Relationship Building: Ability to build strong and enduring relationships with a range of partners.
• Trust Building: Ability to rapidly form and sustain trusting relationships with service users/carers and other peer support workers and professionals.
• Budget Management: Experience working within agreed budgets and managing resources effectively.
• Community Engagement: Proven ability to proactively work with ‘seldom heard communities’ ensuring services are culturally sensitive and appropriate, including but not limited to racialized communities, faith communities, LGBTQ+ communities, and other marginalised groups.
• Prioritisation and Problem Solving: Ability to prioritize workloads, problem-solve, and operate in an agile manner.
• Service Quality: Demonstrated ability to manage services effectively and ensure high quality.
• Innovation and Change: Support for innovation and organisational changes, seizing opportunities to influence the organisation's future direction.

The closing date for applications is Wednesday 15th July at 23.59hrs

If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group. 

Our Commitment

MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. 

Prospectus is excited to being working with UK Youth in their search for an IT Manager, who will manage the day-to-day IT operations of the charity. This is a full time, permanent position, based in London (Hybrid).
 
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives. UK Youth plays a unique role in addressing; the lack of investment into the youth sector, the lack of cross sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
 
Reporting to the Head of Operational Improvement, the IT Manager will ensure the smooth and effective management of day-to-day IT operations, including operational management of all IT systems and their maintenance, governance, digital and data security, and procurement. The post holder will act as the first line of IT support, managing the service desk function of the IT team, ensuring an effective service for users across the charity. Finally, the IT Manager will manage and monitor IT data protection, ensuring GDPR is up kept throughout the organisation.
 
To be successful, you will have demonstrable experience in IT operational management, with experience resolving IT challenges. You will have strong technical knowledge in both software and hardware, including Microsoft 365, Cyber Essentials etc. You will have demonstrable interpersonal and communication skills, with an ability to build rapport and relationships with stakeholders across all levels of the organisations. Finally, you will have an understanding and an appreciation of the work that UK Youth do, with empathy with the needs of young people.
 
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

The hiring managers are reviewing applications on a rolling basis, please initially submit a CV to learn more, and ensure you don’t miss out.

About Reprieve

Reprieve is a human rights NGO founded in 1999 which uses strategic interventions (using the law, policy work and public advocacy) to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. We seek to promote and protect the rights of those facing the death penalty around the world, and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.

The Interim Deputy Executive Director will join the brilliant senior leadership team at Reprieve to help build and lead the work of the organization.

About this role

The Interim Deputy Executive Director will join the brilliant senior leadership team at Reprieve to help build and lead the work of the organization, in particular working closely with one of our Joint Executive Directors while the other is on parental leave.

Reprieve is a human rights NGO founded in 1999 which uses strategic interventions (using the law, policy work and public advocacy) to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

The Interim Deputy Executive Director’s responsibilities will include managing senior staff at Reprieve, including the Directors of Casework, Advocacy and Policy, and working with the Joint Executive Director to oversee Reprieve’s Fundraising and Finances, its Governance and Board relationships, and its HR and Operations functions.

The ideal candidate will ideally have experience of leadership of a small to medium size human rights or similar charity, preferably with some international operations. They will have exceptionally strong management and people management skills, excellent judgment, proven ability to lead teams to achieve impact in their work, and an understanding of charity governance and finance issues.

Contract, location and salary

This is an interim, 12-month contract with the possibility of extension. This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 2 days per week from the London office and the rest of the week from home. 

The salary is £80,000 per annum plus up to 5% employee matched pension contribution. 

Full details and how to apply

Please see the JD and person specification for full details. Candidates should submit the application attached and on our website as a word document by 23:59 BST on 04 August, 2024. We anticipate holding first round, online interviews on 14, 15 and 16 August and second round, in-person interviews during week commencing 19 August.

Deputy Day Service Manager
Location: Harborne Birmingham
Salary: £32,000.00 
Hours: 35 hrs                                                                                               
Monday to Friday, 9am – 5pm, 60-minute break 
Weekends and additional hours when required

We are seeking a dynamic and organised individual to join Focus team as a Deputy Day Service Manager. This role is pivotal in ensuring the smooth day to day operation of our Day Service, which provides opportunities for people with care and support needs so that they feel empowered to live life to the full and unlock their potential. 

As the Deputy Day Service Manager, you will have line management responsibility for a well-established care team. 

Working with the Day Services Manager, you will be responsible for ensuring the service in which we deliver is of the highest quality whilst ensuring the wellbeing of all those who work and attend are met in a personalised way.

On a day-to-day basis you will:

- Assist the Day Service Manager to ensure that the people we support’s needs ae met in a safe and personalised way. 
- Work collaboratively with the people team to recruit, onboard and induct new members of the team into their hubs and ensure they have a good understanding of our mission and vision by living our values day to day.
- Work closely together with the service manager and your team to ensure a quality and safe service is always provided.
- Have overall insight into the care provision being provided ensuring our care planning documentation is of a high standard.
- Manage the training compliance of the service, working closely with the Head of People and Culture and your team. 
- Liaise with the individuals we support, their families, social workers and health professionals.

Benefits

- On the job training
- 20 days annual leave plus 6 concessionary days
- Matched Pension up to a 5% contribution
- Life Assurance worth - 4 x Annual Salary
- Subsidised Lunch
- Employee Assistance Programme

How to apply

If this sounds like you and you want to be part of a team that is fun, passionate and dedicated to improving the lives of those we support then please complete the application form.

We are committed to equal opportunities and welcome applications from all sections of the community, irrespective of race, colour, age, gender, sexuality or disability. If you have any access requirements or general support to apply for this role the please do get in touch with our People team who can help you through the process.
  
You can find more information about Focus on our website 

Closing Date: 5th July 2024 (Midnight)
Shortlisting Date: 8th July 2024
Interviews will be held from 9th July 2024

REF-215 245

We have a rare opportunity to join our team in a key strategic and operational role as Programme Manager. Working as part of a Collaborative, Responsive, Enterprising, Playful and Reflective team (Our Values!), you will lead and develop our projects and programmes with young people and adults for the South London communities we serve.

We believe that music and media, delivered in a socially and culturally relevant way, have the power to positively change and shape people’s lives. Our purpose-built 3-story base in Brixton houses recording studios, a band rehearsal space, a production suite with top industry standard tech and software. Our work takes place mainly onsite with some community-based work in hospitals or at events.

This opportunity comes at a really exciting time for Raw Material. We are soon returning to our own building which by the end of 2024 will be refurbished via a £1.1m capital fundraising campaign to improve our operational capabilities and develop income generation opportunities and new facilities for the community, with a coworking offer and an increased hires and events programme.

Do you want to become part of an innovative team at the forefront of delivering the transformation agenda for a leading UK Charity?

We are looking for a Change Manager to join the RBL team on an 18 month Contract basis to support the design, development, and implementation of change management strategies and plans.

Reporting to the Change Leader, this role will see you collaborating with Programme Managers, the Transformation Management Office (TMO) and teams in the wider organisation to ensure understanding of change impacts, in addition to having accountability for the creation and application of the change management approach for multiple ongoing initiatives within RBL.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Change Manager, some key responsibilities will include:

· Supporting the development of and creating ownership for RBLs case for change and the change journey

· Design and implementation of a structured methodology for leading change management activities

· Supporting the development of a Change Management evaluation approach, leading design, and implementation of Change Management process, designing tools and interventions to support adoption of the changes required

· Creation of change plans for projects or change initiatives within the TMO acknowledging all aspects of change - analysis, plan, implementation, communication, and other associated change considerations. 

You will be contracted to our Haig House, London Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Closing Date: Sunday 14th July 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Engaging increasing numbers of schools in ACN’s Membership programme, fundraising initiatives, and developing new initiatives and resources working strategically with the Community Fundraiser in Scotland.

You will also be providing support for organised ACN events in Scotland, as well as taking responsibility for running tailored events. 

Reporting to the Manager of Operations in Scotland this post will provide key logistical and administrative support. The Youth & Events Co-ordinator in Scotland will contribute to the objectives set out in Aid to the Church in Need (ACN) UK’s overall strategic plan, focusing on agreed aspects of the fundraising and marketing strategy, which contribute to the effective fundraising and awareness raising and ACN’s core aim of providing more aid to the Church in need.

Key areas of responsibility include:

Reach out to Scottish primary and secondary schools and youth settings in the central area of Scotland.

Develop and facilitate initiatives/programmes and resources to be offered to the above groups within a given diocese or throughout the Scottish dioceses as well as sharing resources to develop organisation-wide initiatives.

Develop and deliver themed presentations and workshops; organise mailings to contact targeted groups/areas. Follow this up with appointments

Administratively responsible for all ACN events in Scotland, in close cooperation with the Manager of Operations in Scotland, the Community Fundraiser for Scotland, Administrative Support in the Scottish Office and the Fundraising and Marketing Team. Responsible for promoting events via social media posts leading up to and during events. Using social media after events to recognise success and encourage future engagement.

The Social Media Manager is an integral role within the Marketing team at CoppaFeel! and will play an essential part in supporting our 3-year organisational growth strategy. The Social Media Manager needs to be social obsessed with a keen eye for new and emerging trends that will ensure CoppaFeel!’s social channels organically reach our 18 - 24 year old target audience. 

In this role you’ll work with our Senior Social Media Manager to execute and manage the delivery of our social media strategy. You will be responsible for our social media content creation, ensuring we stay on top of emerging trends and that our health messaging is delivered in an accurate way. You will work collaboratively with the wider Marketing, Fundraising, Operations and Education teams within the organisation. 

This role is a hyrbid role, with an expectation to be in the office 2 days per week.

The right candidate will be proactive, creative and organised, as well as being fully immersed in youth culture and digital trends. Ultimately you will have a real desire to make a difference, ensuring that all breast cancers are diagnosed early. 

About CoppaFeel!

CoppaFeel! is the UK’s only breast cancer charity awareness charity for young people. Our mission is to ensure all breast cancers are diagnosed early and accurately by educating young people on the signs and symptoms of breast cancer, encouraging them to check and empowering them to speak to their GP if they notice something unusual. 

Key Responsibilities

• As the heartbeat of our social channels, you’ll ensure that we’re agile and reactive to emerging trends. You’ll be creating engaging content both in and out of the office, engaging with our target audience. 
• Responsible for the scheduling and production of content across our social media channels. 
• Create social media content that reflects CoppaFeel!’s brand guidelines and tone of voice. 
• Ensure monthly analytics and reporting that can be used to inform the social strategy and make recommendations for optimising content by channel and audience. 
• Deliver best in class community management, engaging with CoppaFeel!’s audience and encouraging interaction. 
• Monitor, respond and report back on feedback, comments and queries in a timely manner. 
• Build relationships with new and existing supporters, content creators and media contacts. 
• Work alongside Education and Fundraising teams to promote awareness and fundraising activities with our online communities. 
• Work with the Education team to mobilise UBT and CoppaChallenge participants across social channels to maximise peer-to-peer reach.
• Stay up to date with industry news, to enable us to be innovative and promote the growth of our channels. 
• Work with young people to ensure that our social channels are the product of co-creation. 

Skills, Knowledge, and Personal Attributes

• Social media obsessed, with finger on the pulse for all new and emerging trends. 
• Evident understanding of 18 - 24 year old target audience. 
• Evidence of inspiring creativity. 
• High degree of professional and personal familiarity with Instagram, TikTok, Snapchat, YouTube etc. 
• Expert in creating native content in apps ahead or in line with trends.
• Strong copywriting skills. 
• Ability to communicate and collaborate effectively. 
• Experience with social media management software (i.e. Sprout Social).
• Photography skills and use of DSLR camera. 
• Proficient in design software including Adobe Creative Suite and Canva with an aptitude for visual design.

CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity.  We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity.

The closing date for this vacancy is the 15th July, however, we will be actively interviewing throughout so early application is advised. CoppaFeel! reserves the right to close this vacancy early if we receive high levels of applications for the role. 

We are seeking a manager to lead a frontline team, suitable for an experienced people manager who is friendly, kind, and capable of managing a busy workload. The ideal candidate will motivate staff and volunteers, engage with elders, and be solution-focused.

About Katherine Low Settlement

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

Katherine Low Settlement’s work with older people

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.

We work with older people to:

• Encourage active and independent living

• Reduce isolation and loneliness

• Improve well-being and prevent ill-health

• Enable older residents to be dynamic and contributing members of the Wandsworth community.

Role Purpose
We are seeking to recruit a manager to lead a frontline team. This role will suit an experienced people manager who is friendly, kind and able to manage a busy workload. Someone who can motivate staff and volunteers, engage with elders and be solution focused.

Key Responsibilities

• Manage the day to day running of the Elders Core Service as part of the wider Elders Programme. This includes the three day a week lunch club, transport offer and social sessions and one-off activities and trips.
• Lead a team of dedicated part-time paid staff and volunteers. The team members include a cook, support worker, minibus driver and sessional workers such as exercise tutors.
• Work collaboratively with the wider team to provide this “hands on” programme which builds on older people’s strengths and potential.
• Manage the monitoring and evaluation of the project.
• Ensure the programme runs to budget.
• Support the planning of the core programme with Elders members themselves and with the wider team.
• Recruit, assess and support new and existing members (service users)
• Manage waiting lists for the programme
 

Main Duties & Responsibilities
Planning and oversight
• Working with the Head of Programme, ensure that all service output meets KLS’ vision, mission, values and charitable objects and with the Head of Programme, ensure the service meets the programme strategy and KLS’s 5-year strategy.
• Ensure the smooth delivery of core older people's activities throughout the week and organise, plan and promote agreed one-off activities throughout the year in a timely and planned manner.
• Manage the transport offer, including route planning and pick-up schedules of older people to and from KLS’ activities with the Minibus Driver. Ensuring the Minibus Driver maintains records.
• Ensure activity records and registers are kept accurately and up to date as well as case work notes for the core team, completing regular checks on this. We use a Salesforce Database for which training will be given.
• Actively support the social and support needs of our older people as appropriate, including safeguarding issues and being a first contact for compliments and complaints for the service.
• To be part of, and work closely with, the wider elder's team, sharing information regarding elders on a regular basis where appropriate.
• Conduct outreach and support work with older people in the community and on home visits and oversee the case work of the Core Team as well as having a small caseload. This does not involve advice work but is mainly signposting, referral and light advocacy.

Staff and volunteer management

• Take responsibility for the Core Programme. This includes line management of the Outreach and Support Workers, Lunch Club Cook and key relevant social activities workers and volunteers related to the core programme (we do also have a KLS Volunteer Manager who recruits volunteers).
• Ensure performance management and quality systems are used to monitor and evaluate the project’s work, processes and safeguarding.
• Managing individual volunteers as part of the Core Programme Team.
Relationships, comms and networks
• Continue to build and sustain strong relationships with our members.
• Contribute to comms for the service with the Head of Service. Oversee the comms for the Core Programme including the shared service newsletter, activities calendar, annual report and social media platforms.
• Attend meetings as requested on behalf of the Core Programme.
 

Finance
• Manage the project areas to budget, maintain basic financial records as agreed with the Head of Programme – in this instance this is usually a petty cash sheet.
Safeguarding
• Responsible for ensuring adherence to policies and procedures across the core team, ensuring that safeguarding is at the forefront of KLS’ delivery.
Undertake other duties
• Participate in regular management supervision and annual appraisal; help to identify your own job-related development and training needs
• Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS
Skills and Experience
• Experience of working with older people in a community setting
• Experience of line managing a small team in a community setting
• Outstanding interpersonal and communication skills, including communicating with people from a wide range of backgrounds and when working individually or in groups
• Strong multi-tasking skills and time management 
• Ability to work as part of a small team, whilst also working independently
• Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs
• Understanding and experience of safeguarding, and health & safety in theory and in practice
• Excellent IT skills including MS Office suite and ability to use Internet, email and social media. Database experience would be an advantage (Salesforce) 
• Experience of working with or being a volunteer
• Knowledge of Battersea and Wandsworth
 

Personal Qualities
• Passionate about working with older people and championing their value to the community
• A hands-on, highly motivated individual with considerable drive, energy and a determination to succeed
• Caring and compassionate 
• Dedicated and organised with the ability to work under pressure 
• Able to see the wider picture as strong attention to detail
• Able to take initiative and solve problems
• Trustworthy, non-judgemental, caring and compassionate, proactive, self-motivated and hardworking
• Committed to KLS’s mission, vision and values

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
 

Dates

Closing Date for Applications:  21st July 2024

Interview Date: TBC End of July

Respect is seeking a Fundraising Manager to develop and deliver a fundraising strategy in-line with Respect’s five-year strategy, Stopping the Harm. This is a new role, which will be positioned within the Influence team, with some administrative support from the Operations team.

We are delighted to have been able to create this post to help Respect to secure the funding it needs to deliver on our strategy. As all fundraisers will be aware, the current landscape for attracting core and unrestricted funding has been challenging.

Respect has been through a period of growth and we have, as part of that process, identified that we need to diversify our funding streams. Alongside traditional trusts and foundations, we want to speak to corporate organisations and others with an interest in ending domestic abuse through addressing its perpetration. You will therefore be playing a critical role, working with the support of the Executive Leadership Team and a wider Practice Development Team that are also working to secure funds to help us to deliver an exciting programme comprising our Centre for Excellence and Influence for Systemic Change, the two pillars of our strategy.

With a new government expected this summer, we are at a pivotal point in our influencing work. To this end, our new Fundraising Manager will work towards introducing innovative approaches to diversifying income streams through effective framing and storytelling to illustrate the importance of addressing domestic abuse at its root cause, the perpetrator.

I hope that you will be interested in joining us at an exciting time to help deliver on our mission to deliver our strategy and create a world where everyone is free from domestic abuse

Fixed term contract to 28th February 2025

Full-time / Part-time / Job share available

We have been awarded a significant grant from the Defra Trees Call to Action Fund for #Defra Heart of England: growing momentum, capacity, skills and trees. In partnership with Stratford-on-Avon, Warwick, and Wychavon District Councils, the Heart of England Forest is leading this three year project to engage with landowners and local communities to increase tree cover across the landscape. Working together to identify suitable areas for trees to be planted, facilitate tree planting, and support woodland maintenance, new woodlands will be created that benefit the environment, boost biodiversity, and provide havens for communities to enjoy.

We are looking for two candidates with widespread experience of project delivery and good team working skills. The successful candidates will work closely with project partners to engage with local communities and larger scale landowners to identify suitable areas for tree planting.  Working with them to understand their needs, you will provide information on different types of planting and support them through the regulatory and funding process.

You will be passionate about landscape-scale conservation and the benefits this brings to both people and wildlife and have a demonstrable track record in successful team working.

The post will be based in the Heart of England Forest head office in Dorsington, but due to the nature of the project  hybrid working will form part of the role.  Each project delivery post has been assigned a particular geographic area – Warwick, Stratford-on-Avon or Wychavon district – and will be expected to travel extensively across their project area. However, both posts will contribute to delivery across the wider project area as applicable, working on a collaborative manner with the existing project team.

Our commitment to Equity, Diversity and Inclusion

The Heart of England Forest is committed to encouraging equity, diversity and inclusion amongst our current and future workforce. We are a Disability Confident Employer and part of The Race Report, driving diversity in the environment sector. We want our workforce to be truly representative of all sections of society and welcome applications from all qualified candidates.

Closing date: Sunday 14th July 2024  - midnight
Interview date: Friday 26th July 202