Operations Jobs
Director, Home-Start London
Lead. Innovate. Transform Families’ Lives.
Are you a visionary leader with the drive to make a real impact? Do you thrive in an entrepreneurial environment where collaboration and innovation are at the heart of everything you do? Join us as our next Director!
Home-Start London is seeking a dynamic and strategic Director to lead our charity and drive the growth of our family support network across the capital. This is an opportunity to lead a forward-thinking organisation helping to empower families through vital community support.
Location: Home-based
Salary: £50-55,000
Type: Permanent
Hours: 4 days per week (28 hours). Hours can be worked flexibly.
About Home-Start London
We have a big ambition: to ensure that no parent in London feels alone and every child has the best start in life. Our network of 16 local Home-Start charities in the capital provides volunteer-led home visiting, group and other support to parents and carers with young children facing challenges such as social isolation, mental health difficulties, and poverty. Our work focuses on building new partnerships and securing funding, facilitating shared learning and more coordinated services, and amplifying the voices of disadvantaged families with young children to drive wider change. We are part of the national Home-Start movement.
About the role
As Director, you will be the public face of an impactful and dynamic charity. You will ensure successful delivery of our strategy and lead on developing new partnerships that build financial sustainability of the charity and grow support for our wider network. Working with your small but mighty team and Home-Start staff and trustees across London, you will ensure we provide quality support to our network that drives increased impact. Your professional development and growth will be well supported.
What you’ll do:
- Lead and inspire – Be the public face of our impactful charity, shaping strategic direction and acting as a key advocate and spokesperson.
- Drive growth – Identify funding opportunities, promote collaboration, and build new partnerships.
- Oversee strategy and operations – Ensure good governance, robust financial management, and effective implementation of policy and plans.
- Innovate and evolve – Respond to new opportunities and challenges with creativity and resiliance to drive sustainability and impact.
About you
To thrive in this role, you will be a highly collaborative leader with experience in a senior role. You will be a brilliant networker and communicator, able to inspire and build trusted relationships. You will be a strategic thinker who can balance big picture vision with the practicalities of running a small charity. You will be a skilled fundraiser with a track record of securing income from a range of sources and you will be a passionate champion for families with young children in London.
Inclusion matters
At Home-Start London we believe that equality, equity, diversity, and inclusion are fundamental to achieving our purpose. We encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and fair selection process.
Don't meet every single requirement? Who does! If you're excited about this role but your experience doesn't align perfectly, we'd love you to apply anyway. If you’d like to, then give us a call for a confidential conversation about the role and/or how we can make the recruitment process more accessible for you.
How to apply
See job pack for full details. To apply for this role, please click the "quick apply" button below. You will be asked to provide a CV and cover letter (no more than two pages).
Closing date for applications is Monday 28th April.
First round interviews will be held w/c 5th May.
Second round interviews will be held w/c 12th May.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Weston-super-Mare. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.
A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
The role at a glance
Contract: Full-time, permanent
Start date: August 2025
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
(Some additional weekend & unsocial hours will be required)
Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres
Location
IntoUniversity Weston-super-Mare
he role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays.
Salary
£35,500 per annum
Annual leave
Full-time staff entitlement: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
Application deadline - 9am Tuesday 22nd April 2025
Interview day (in-person) - Thursday 1st May 2025
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.
The overall responsibility of the People and Culture Administrator role is to support the smooth running of the Foundation’s People & Culture function. The role is responsible for the administration support to the People & Culture business area, specifically the business partnering team.
The People & Culture Administrator will play a key role in handling people processes, employee records and provide general HR support, ensuring compliance with policies and procedures. The role will work collaboratively with the Talent Co-ordinator and People Operations Analyst to ensure the full spectrum of the People & Culture directorate is functioning effectively and efficiently.
Key Responsibilities
People/HR Administration
- Maintain and update employee records and HR databases, ensuring accuracy and confidentiality.
- Liaise with the People Business Partners to prepare HR documents, such as contracts, carry out suitable checks (such as OH and DBS) and take up references.
- Assist with People Operations Analyst with reporting, including tracking key metrics such as absence, turnover, and compliance.
- Support the administration of People policies, procedures, and processes.
- Handle general People/HR queries from employees, utilising suitable technology to track, escalate and close off queries.
- Produce and send HR related letters and correspondence as required.
- Develop and oversee an adequate, effective, and efficient electronic filing system for storing employee information
- Support the People Business Partners in managing individual review cycles, sending reminders to managers when reviews are due and signposting staff and Line Managers to further support and guidance.
- Working with the People Business Partners, collectively manage the 360 feedback surveys for end of year reviews.
- Ensure reviews are completed on time and closed off on the relevant HR Information systems.
- Work with the CPO, Head of People & Culture and Internal Communications Manager to develop People related content, for dissemination via Staff Gatherings, Foundation Hub, staff emails and system alerts.
- Publish and maintain content on the Foundation intranet.
Payroll & Benefits Administration
- Assist the People Operations Analyst with payroll processing, ensuring timely and accurate submission of employee data.
- Maintain records for employee benefits such as pensions, health insurance, and other schemes.
- Support the administration of annual leave and absence tracking.
Employee Relations & Compliance
- Ensure compliance with employment laws, company policies, and GDPR regulations.
- Assist in handling employee relations matters by supporting documentation and meetings.
- Maintain and update People policies and procedures as required.
- Support HR projects, including assisting the People Operations Analyst in delivering employee engagement initiatives etc.
These responsibilities are not exhaustive, and the Foundation reserves the right to assign other duties commensurate with the role as required.
Skills, Knowledge and Expertise
Skills & Abilities
- Strong organisational skills with excellent attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Excellent verbal and written communication skills.
- Strong IT skills, including experience with HR systems and Microsoft Office (Excel, Word, Outlook, Teams and SharePoint).
- Ability to handle confidential information with professionalism and discretion.
- Problem-solving mindset with a proactive approach to challenges.
- Commitment to and alignment with the Foundation’s values: Enterprising, Collaborative, Delivery-Minded, Inclusive
Knowledge & Experience
- Previous experience in an HR administration role is essential.
- Understanding of HR processes, employment law, and best practices.
- Experience using HR software/HRIS.
- Experience in payroll or benefits administration is desirable but not essential.
- Desirable - CIPD Level 3 qualification (or working towards), business administration qualification or qualified by experience.
(Please note interviews for this role will take place on Thursday 24th and Friday 25th April)
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Join deafPLUS as a Finance Officer!
Salary: £37,000 FTE (£14,800 pro-rata for 2 days per week)
Hours: 2 days per week (15 hours)
Location: Hybrid – 1 day remote, 1 day in London
Reports to: CEO and external business accounting provider
deafPLUS is a dynamic and evolving organisation focused on improving the life chances of deaf and visually impaired individuals in certain regions, including Birmingham and West of England. Through partnerships, we raise awareness of their needs and provide essential information, advocacy, and advice to enable full participation in society. Our commitment extends to offering wellbeing support, and we are currently working on a new strategy taking us to 2027.
Established in 1971, deafPLUS has a rich history in providing exceptional support services to the deaf community. Recently, we unveiled a new logo in collaboration with our staff, service users and supporters.
We maintain a person-centred ethos and prioritise excellent customer service to our stakeholders.
Are you an experienced finance professional looking for a meaningful role in the charity sector? deafPLUS is seeking a Finance Officer to support our mission of empowering deaf people. This is a fantastic opportunity to join a leading deaf-led organisation and ensure the smooth financial running of our charity.
Are you the person for us?
Your Role:
As our Finance Officer, you’ll play a key role in maintaining accurate financial records, processing transactions, and supporting financial reporting. You’ll work closely with the CEO, external accounting provider, and managers to ensure financial efficiency across the organisation.
What You’ll Do:
✅ Process purchase invoices, staff expenses, and supplier payments
✅ Prepare and send invoices to funders and customers
✅ Manage credit control and track incoming funding
✅ Reconcile bank accounts and petty cash records
✅ Collate payroll information for our external provider
✅ Assist with budget preparation and financial reporting for funders and trustees
✅ Restart and manage the Gift Aid reclaim process
✅ Ensure compliance with financial policies and procedures
What We’re Looking For:
✔️ Experience: 3+ years in finance, accounting, or bookkeeping
✔️ Skills: Proficiency in Xero (or similar), strong numerical and analytical skills
✔️ Knowledge: Understanding of charity finance, financial regulations, and HMRC requirements (incl. Gift Aid)
✔️ Communication: Ability to explain finance matters clearly to non-financial staff
✔️ Work Ethic: Self-motivated, reliable, and detail-oriented
Desirable: AAT/part-qualified accountant, charity sector experience, familiarity with payroll & pension administration, and an understanding of deaf culture/BSL.
Why Join Us?
At deafPLUS, 97% of our staff are deaf, ensuring an authentic, empowering environment for the communities we serve. Be part of a team that makes a real difference, with our CEO, Reg Cobb, and the great team within.
Apply Now!
To apply, send your expression of interest to Deanna Roberts – [email protected], for us to send an application pack.
The closing date is Tuesday 22nd April.
Help us break language barriers and empower those deprived of a voice!
An exciting new opportunity to join Homeless Link's Consultancy Team, working with our network of expert consultants across the country to provide a range of tailored support to the Homelessness Sector.
Homeless Link is the national membership charity for frontline homeless agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.
As a Consultancy Manager, within our Sector Development Directorate, you will play a vital role in the management and delivery of high-quality consultancy projects for Homeless Link’s customers. We are looking for an individual with a passion for ending homelessness, along with an understanding of the world of social enterprise and how it can build financial resilience in our sector.
The successful candidate will have experience of working at a management level within the homelessness sector, with an appetite to transfer their skills and knowledge by offering consultancy support. They will have an entrepreneurial spirit, knowledge of good practice and a drive to support organisations to develop.
We are actively seeking to increase our diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
For more details of the role and how to apply please follow the link to our website.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Resource Planning Manager (6-Month FTC, Up to £50k, Hybrid)
Are you a strategic Resource Planning Manager adept at optimising staff allocation, managing project budgets, and ensuring seamless project delivery? We're seeking an organised and analytical professional to join our dynamic organisation on a 6-month fixed-term contract.
The Role
As a Resource Planning Manager, you'll be responsible for scheduling and managing staff resources to ensure efficient project delivery across both external and internal initiatives. You'll collaborate closely with project and programme leads, ensuring that teams are effectively resourced without being overloaded. Key responsibilities include:
Developing and implementing resource management strategies aligned with project requirements.
Monitoring and updating project budgets to ensure financial accuracy.
Ensuring precise completion of timesheets and resource allocation records.
Producing reports and insights to inform strategic decision-making.
Identifying and mitigating resource-related risks to maintain project continuity.
About You
You'll bring:
Proven experience in resource planning, scheduling, or traffic management within a complex, multidisciplinary environment.
Strong analytical skills with the ability to generate and interpret reports and insights.
Excellent stakeholder engagement skills, capable of working across all levels of an organisation.
Advanced proficiency in Excel (pivot tables, VLOOKUP, IF statements).
Experience using professional services automation or resourcing software (e.g., Business Central, Progressus).
The Offer
Salary: Up to £50,000 (pro rata)
Location:
Are you a passionate and experienced people manager with a love for animals? Do you thrive in a fast-paced environment where your management skills can truly make a difference?
We are looking for a Team Leader to join us in our Cats and Small Pets team, the team who are responsible for providing support to six different species and working with around 100 cats and small pets at our site, as well as supporting a similar number within our foster provision.
As Team Leader Cats and Small Pets you will oversee the entire pet journey from admission to rehoming. You will supervise day-to-day operations as point of contact whilst ensuring adherence to relevant policies, procedures, risk and safety assessments. Through a clear understanding of the pet's journey, you will focus on maximising throughput, resolving issues, and collaborating across departments.
As someone with strong problem-solving and coaching skills you will inspire and develop the team, managing and motivating your direct reports and the wider team to deliver on departmental goals. This will include working alongside other Team Leaders with recruitment, development and performance management to build a positive team culture.
This is a fantastic opportunity for someone with the right skills to make a significant impact in helping pets in need; last year Woodgreen provided safe shelter, specialist care, and a brighter future for over 1100 cats and small pets.
This is a full time, permanent opportunity with the expectation that our successful candidate will work from our site. In return you will receive a salary of £28,873 per annum and we can also offer you;
- 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Free access to Headspace
- Life assurance (4x salary)
- 25% discount in our charity shops.
To apply for this opportunity please submit your cover letter and CV.
This vacancy may close earlier should we receive high volumes of applications. Interviews may commence prior to the closing date.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner is seeking an Interim Director of Finance to offer a 12 month maternity cover. Your appointment will come at an interesting time, and your leadership will support their expansion plans and new projects, whilst leading on business as usual activities.
Responsibilities
- Contribute to the development and implementation of the organisation’s scale and income-generation strategy. This includes developing flexible cost models, developing budgets for pilot projects and new projects, and identifying alternate funding opportunities.
- Lead in the development of the organisational wide budget, and budgets for donor/funder proposals.
- Provide oversight on the organisation’s systems, controls, procedures and policies; ensuring these are robust and strengthening them as required.
- Oversee the day-to-day operations of the finance function, and the production of monthly, quarterly and annual financial reports for the management team, donors and the board.
- Lead on full grants cycle management from developing budgets for proposals, grants management and compliance, and reporting. This also includes supporting country offices and implementing partners in strengthening their processes and controls, and grants requirements.
- Lead in the preparation of statutory accounts for the UK and overseas entities; and lead in the organisational and project audits.
- Ensure that the UK and overseas offices remain compliant with tax, legal and regulatory compliance.
- Attend trustee and board meetings .
Requirements
- Qualified accountant with at least 5 years post qualification experience. Finance leader, with a strong all-round technical background in developing and strengthening controls, financial accounting, management accounting & reporting, forecasting/modelling and offering financial advisory support to the senior leadership team and board of trustees.
- Experience in managing a complex multi-currency, muti-year, multi-country grants portfolio and in fund accounting for charities.
- Experience of leading the finance function of a charity working internationally.
- Advanced MSExcel skills, including a high proficiency in financial modelling.
- Wiling to be hands on, working effectively with staff based in overseas and offering guidance and mentoring as required.
- Strong communication skills (oral and written) catering to a range of finance and non-finance audiences.
- Willing to travel to the overseas offices; there will be at least 2 trips a year.
This is a 12 month fixed-term contract that offers remote working from anywhere in the UK. Please note, that the successful candidate will need to be based in the UK and work from the UK for the duration of the contract, and therefore would need the right to work in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising Insight Analyst
£43,990 - £49,143pa
City of London E1 8QS and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of Role
As a Senior Fundraising Insights Analyst, you will play a leading role in supporting the charity’s fundraising growth objectives.
You will work closely with teams across Fundraising to develop and execute growth strategies based on data and insight; build and interrogate reporting dashboards, manage data requests, and directly support fundraising colleagues to optimise campaign activity by reaching new and existing audiences with relevant content and asks through a multi-channel supporter segmentation approach. Your expertise in data analysis and reporting tools will be crucial for driving insights that improve our fundraising and impact strategies. This is a great time to be joining the Data & Analytics team as we exit our transformation period which has delivered a robust, cleansed data architecture (Microsoft Azure) that will enable Analysts to derive deeper insights into our supporters and be the principal engine for the Salesforce NFP Fundraising CRM system.
You are analytically rigorous, able to understand the opportunities data and insight offer and will have a consistent track record of delivering actionable insights projects in a business partnering capacity. You’ll believe in the power of data and insights as levers for affecting positive change.
You will work at the heart of Comic Relief’s operations, supporting the organisation work towards a Just World Free from Poverty.
Key responsibilities:
- Business partnering with Fundraising teams, identify opportunities for our data to enable the achievement of FR strategic goals. For example, supporting on Fundraising strategy and fundraising campaign development through the provision of Lifetime Value analysis, propensity to give modelling, econometric modelling and / or regression analysis, recency, frequency, value analysis and the appending of third-party data sources to enrich our data set and better understand our donors and prospects.
- Analyse large datasets to identify trends, insights, and opportunities to optimise fundraising campaigns and strategies.
- Creation and maintenance of dashboards using Power BI to present actionable insights.
- Provide analysis and reporting to support live events, campaign performance, and strategic decision-making. Delivering to and enhancing briefs provided by client teams, ensuring that accurate and timely insights are available for Fundraising teams.
- Track performance metrics during events and provide immediate feedback and recommendations for optimization where appropriate.
- Support the Fundraising team with data-driven audience segmentation in Salesforce Marketing Cloud or through Comic Relief’s Azure Data Lake
Data Tools and Architecture:
- Support the development of the charity’s Azure-based data models, ensuring data consistency across platforms through providing and feedback on and identifying future developments needed.
- Collaborate with other teams to optimize data flows, improve reporting systems, and ensure the effective use of data across the organization.
- Leverage SQL, Kusto (KQL), and Salesforce Non-Profit Cloud and Marketing Cloud to extract, analyse, and manipulate data from various sources.
- Utilise Power BI to build and maintain dashboards that provide clear and actionable insights.
- Support for Fundraising will include being hands-on with Salesforce Non-Profit Cloud and Marketing Cloud.
Stakeholder Collaboration:
- Business partner with fundraising teams to identify data requirements and ensure alignment with strategic objectives.
- Communicate complex data findings in a clear and actionable manner to non-technical stakeholders.
- Provide thought leadership within the organisation relating to the use of data to derive insights.
Person specification
Essential criteria
- Experience of working with data from a large scale, sophisticated consumer fundraising programme, specifically digital first programmes, or an equivalent Business to Consumer (B2C) scheme with Customer Relationship Management at its heart.
- A strong background in SQL and Python.
- Proficiency in Power BI for dashboard creation and reporting.
- trong problem-solving skills with the ability to analyse and present complex data in a clear and actionable format.
- Strong communication and stakeholder management skills, with the ability to interact effectively with technical and non-technical stakeholders.
- Understanding of best practices in data governance and data management.
- Hands-on experience with Salesforce Non-Profit Cloud and Marketing Cloud for data analysis and campaign tracking.
- Experience of Data Analysis to support Fundraising.
Desirable criteria
- Experience with Kusto (KQL) would be a significant benefit.
- Extensive experience with data modelling and architecting.
- Working with data management tools such as Aperture Data Studio.
- Experience of working with data related to broadcast fundraising.
- Experience working in an AWS environment and Google Analytics
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 12:00pm, 15th Apr 2025 BST
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
Assistant Head of Fundraising (Data, Insight and Supporter Experience)
Salary£55,475.00 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Assistant Head of Fundraising (Data, Insight and Supporter Experience)
Location: London/Hybrid
Salary: £55,475.00 per annum
Weekly Hours: 35
Reference: YMC1091224
YMCA England & Wales is looking for an Assistant Head of Fundraising to help lead our driven and dedicated Database Insight and Supporter Experience team. If you are passionate about making a difference in young people's lives and have an already outstanding career in fundraising operations, then this could be the opportunity for you. We are looking for someone who can design and implement new ways of working which will enable us to continue to grow. Collaboration will be essential so communication skills, a supportive approach, and an ability to think creatively are crucial.
About Us
YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.
Fundraising at YMCA England & Wales has three pillars:
Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships
Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people
Help YMCAs fundraise themselves by providing assets, propositions, and advice for local YMCA fundraisers – we believe there is an exciting opportunity to support with data and insight that requires development.
What you’ll do
As Assistant Head of Fundraising (DISE), you will provide strategic leadership to a multidisciplinary team, overseeing Database Management, Analysis and Insight, and ensuring excellent Supporter Experience, you will develop and implement team strategies that align with the charity’s fundraising and supporter engagement goals, ensuring collaboration, accountability, and continuous improvement.
You will drive exceptional supporter care, ensuring donor interactions are managed professionally and empathetically. By implementing engagement strategies and monitoring supporter satisfaction, you will foster long-term relationships and enhance the overall supporter experience.
Overseeing the Raiser’s Edge NXT platform, you will ensure data accuracy, compliance with UKGDPR and PECR regulations, and integration with third-party platforms. You will optimise database processes, including income reconciliation, Gift Aid processing, and supporter segmentation, ensuring the efficient extraction of appeal and marketing data.
With a focus on data analytics, you will oversee the development of dashboards, KPI reports, and predictive models to drive decision-making. Your insights will support fundraising strategy, campaign performance analysis, and the adoption of data-driven approaches across the organisation.
Additionally, you will manage supplier relationships, ensure compliance with fundraising regulations, and develop risk management policies, collaborating closely with internal teams to support operational excellence.
Who We’re Looking For
We are seeking a driven, creative, and inspirational leader from the Charity Sector. You’ll have led teams within supporter care, database management or fundraising operations. You are a natural at building relationships. You are someone who understands and respects YMCA’s heritage, mission, vision, and overall strategies.
This role reports to the Head of Fundraising and works closely within a vibrant team as well as across the whole of YMCA England & Wales. You will have experience of managing multiple internal and external relationships, and work closely with the Assistant Heads of Fundraising responsible for Public Fundraising and Strategic Partnership.
You are a tech-savvy individual who can streamline workflows and develop tools like the Power Automate for automation, Power BI for data visualization, and AI for advanced data insights.
And you are a champion of learning and growth, you foster a positive decision-making process while encouraging team collaboration and engagement.
If this sounds like you and you are ready to join us on our journey we would love to hear from you!
Please apply today with cv and cover letter and help us continue to build a better future for young people across England & Wales.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Make a Change
Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.
Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators. The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.
This is a new and exciting role within the Make a Change team. This exciting new role offers a unique opportunity to join our team at a pivotal moment. As the first person to fill this position, you'll play a key role in shaping its development and collaborating with the team to define its future direction. This is a fantastic time to join us as we grow, and you'll be an integral part of establishing this important function and contributing to our collective and continued success
We are seeking a Make a Change Development Lead to drive the development and innovation plans for the model for 2025-28. This pivotal role will focus on enhancing the three core strands of Make a Change: Expert Support, Workforce Development, and Community Outreach.
This role requires innovation, leadership and collaboration with a range of stakeholders, ensuring these strands work seamlessly together to achieve meaningful, measurable outcomes for individuals and communities.
You will need to think long-term and understand how different components of the programme fit together. Strong leadership skills are necessary to guide teams, inspire collaboration, and make decisions that will influence both the direction of the programme and its day-to-day operations. You will have a passion for innovation and continuous improvement to develop and test new strategies, tools, and methodologies, ensuring that the programme remains dynamic and responsive to changing needs.
This is an exciting opportunity within a creative and proactive team, where members are encouraged to seek out and share learning. The role focuses on continuously developing our work with perpetrators, contributing to the growing evidence base on effective behaviour change and strategies to keep survivors safe.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Joshua Tree is a growing charity with a vision to support any family affected by childhood cancer that needs us.
To help us achieve this, we are looking for a passionate and dynamic Business Relationship Manager to join our income generation team, focusing on North West England particularly Manchester and suburban areas. This role will build and nurture relationships with businesses and organisations in order to generate funding.
As our new Business Relationship Manager, you will cultivate existing business contacts while identifying and securing new introductions and opportunities. Your role will focus on building strong relationships with organisations to maximise fundraising potential and ensure long-term financial support. Representing the charity with enthusiasm, you will promote our work and foster lasting partnerships to achieve income targets.
Additionally, you will collaborate closely with our new Income Generation Advisory Board, comprising of business leaders and CEO’s who can support you with high-level introductions, leads, and strategic insights.
Ideally, we are looking for someone with proven experience in fundraising preferably in the charity or non-profit sector however, applications will be considered from candidates who work in a similar role outside of the charity sector.
What is important to us is your drive and natural ability to engage with people, build meaningful relationships and use your initiative and creativity to generate income from business and organisations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Administrators wish to appoint a Secretary and Chief Executive Officer to assist them in the management of the Fund’s affairs and the strategic development and operational oversight of its two Cemeteries.
This is a part-time position (three days per week, with flexible hours to be agreed) offering a salary of £30,000 - £36,000 per annum (£50,000-£60,000 pro rata). The role is well-suited to remote working, with regular visits to the cemeteries required.
Closing Date: 28 April 2025
About the Secular Clergy Common Fund
The Fund was established around 1701 and is a charity providing grants to support sick and retired Catholic priests in the South-East of England, who are the members of the Fund. The Fund also looks after two Victorian Catholic cemeteries in London. The six Administrators of the Fund are elected by the members and act as Trustees of the charity.
Key Responsibilities
1. To provide leadership for and line management of the Fund and its cemeteries, in line with strategies and policies developed in partnership with the Administrators.
2. Together with the Chief Administrator, to enable the Administrators to fulfil their duties and responsibilities for the proper governance of the charity and to ensure that they receive timely advice and appropriate information on all relevant matters.
3. To administer the grant making and membership activities of the Secular Clergy Common fund, in line with the rules of the Fund and in the light of the decisions of the Administrators.
Key Tasks
1. Governance
· To act as the clerk and executive officer for the Administrators of the Fund.
o To clerk meetings of the Administrators (3 or 4 per year).
o Liaison with Auditors, Investment Managers, Bankers, Solicitors, Health and Safety Adviser, Charity Commission, Companies House, HMRC, and others as directed or agreed with the Administrators.
o To report significant matters in a timely manner to the Chief Administrator.
· To assist the Administrators in review of their operational and strategic risks and the implementation and monitoring of measures arising from this.
· To advise the Administrators on the strategic development of the charity.
· To ensure that the charity fulfils all its legal, statutory and regulatory responsibilities
o To periodically review the charity’s arrangements for Employment, GDPR and Health and Safety other significant areas and present recommendations to the Administrators to bring them up to date.
2. Secular Clergy Common Fund (‘The Fund’)
· To maintain records of members, including correspondence for admission of new members and receipt of subscriptions.
· To liaise with the Administrators for the making of grants.
· To make payments of grants and other dues on behalf of the Fund.
· To receive donations and legacies on behalf of the Administrators.
· To maintain financial records for the Fund
o Including of investment portfolio transactions as advised by Investment Managers (HSBC Private Bank).
· To arrange the AGM and dinner.
3. St Mary’s & St Patrick’s Cemeteries
· To act as line manager for the two cemeteries and work closely with the Cemetery Manager.
· To assist the Administrators in developing a medium- to long-term strategy for the cemeteries.
· To manage the strategic development of the cemeteries as financially sustainable ‘places of rest and hope, comfort to the living, signs of their hope for unending life’.
· To assist the Cemetery Manager in development of action plans for the cemeteries, agree them with the Administrators and support their implementation.
· To ensure that all policies and procedures for the cemeteries are up to date and compliant with all relevant areas of legislation and regulation, and reflective of good practice, reviewing and developing them as appropriate and agreeing key policies with the Administrators.
· To assist with accounting and finance for the cemeteries, possibly including accounting, payments and payroll.
· To address issues concerning the cemeteries which the Cemetery Manager has been unable to resolve.
Person Specification.
The post-holder should be able to:
Work well with key stakeholders: catholic clergy and members of the public
Support the aims ethos of the charity
Advise on strategic development
Understand, develop and implement systems for regulatory compliance
Manage employees
Confidently use IT for communication and data management (Microsoft 365)
Effectively instruct and make use of professional services (accountants, surveyors etc)
Manage basic accounting processes with Xero
A successful candidate is likely to hold a good degree or equivalent professional experience.
The client requests no contact from agencies or media sales.
We are recruiting for a Supporter Care Executive to join our team in London; the scope on this job involves….
Job Title: Supporter Care Executive
Location: Homeworking with the requirement to attend our Head Office (Vauxhall, London) at least once a week
Salary: £29,919 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We are recruiting for a Supporter Care Executive to join the team at Refuge, with responsibility for providing the highest possible supporter care and stewardship to our supporters; ensuring they feel valued, inspired, and continue to support us. This role will also work closely with the Database and Insight team on income processing and maintaining the accuracy and integrity of new and existing data on the fundraising database.
The ideal candidate will have experience of collaborating across fundraising teams, or similar, to ensure first class stewardship is in place to demonstrate the impact of Refuge’s vital services.
This is a fantastic opportunity for someone passionate about supporter engagement and fundraising. As a Supporter Care Executive, you'll play a crucial role in ensuring supporters feel valued and inspired, directly contributing to Refuge’s vital services and mission. You'll gain hands-on experience with stewardship, income processing, and database management while collaborating with multiple teams, developing skills in relationship management and fundraising operations.
Closing date: 9.00am on 25 April 2025
Interview date: 5 May 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Group Finance Director
This exciting international charity are seeking a qualified accountant with charity experience to join as their Group Finance Director.
Position: Group Finance Director
Location: UK-based Remote – will require international travel
Contract: Permanent
Hours: Full-time
Salary: up to £80,000 depending on experience
Closing Date: Tuesday 22nd April 2025 (applications will not be reviewed until the closing date has passed)
About the Role
This is an exciting time to join this international charity, as we expand operations and implement best financial practices. The role presents an opportunity to lead, mentor, and drive financial excellence in a dynamic international setting. As Group Finance Director, you will be a key member of the Senior Management Team (SMT), ensuring financial strategy, governance, and compliance align with the organisation’s mission.
The role requires strong leadership, financial expertise, and the ability to manage a dispersed finance team while navigating the complexities of both charity and commercial financial management across different jurisdictions. International travel will be required to work with in-country teams.
Key Responsibilities:
- Lead the organisation’s financial strategy and vision, contributing to strategic decision-making at the senior level.
- Oversee financial reporting and compliance, ensuring adherence to UK Charities SORP FRS 102 and international financial regulations.
- Develop and implement financial systems, controls, and processes across multiple global entities.
- Manage annual budgeting, financial forecasting, and cash flow management.
- Ensure compliance with donor reporting requirements and programme budgets.
- Prepare group consolidated reports, including balance sheets, donor spend tracking, and statutory accounts.
- Lead the audit process and ensure strong financial governance across the organisation.
- Work closely with country finance teams in a matrix structure, to build capacity and ensure best practices.
- Identify financial risks and implement strategies for risk management.
- Support grant and funding management, ensuring compliance with donor requirements.
About You
We are looking for a strategic, hands-on leader who can balance big-picture financial planning with the operational needs of a growing international charity. You should have excellent financial acumen, strong leadership skills, and the ability to manage finances in a complex, multi-currency, multi-entity environment.
Key Skills & Experience:
- Qualified accountant (CCAB, CIMA, ACCA, or ACA) with extensive post-qualification experience.
- Proven finance leadership experience in a complex international organisation, ideally in the INGO sector.
- Experience managing multi-entity, multi-currency financial operations.
- Strong technical accounting knowledge, including UK Charity SORP FRS 102.
- Experience with donor reporting, grant management, and compliance.
- Demonstrated success in leading and developing dispersed international finance teams.
- Experience with financial systems implementation and process improvement.
- Strong interpersonal and communication skills, with the ability to influence at all levels.
Desirable:
- Experience working in one of the organisation’s key regions (Afghanistan, Myanmar, Saudi Arabia, the Levant).
- Experience leading finance teams remotely.
Please submit your CV and a covering letter outlining your interest in the role and how you meet the criteria, in a single document.
About the Organisation
The employer is a British charity that was founded in 2006. We believe artisanal heritage matters and has the power to transform lives. We support artisans to thrive and revitalise traditions in regions where cultural heritage is endangered, while connecting people through heritage.
A fast-growing organisation with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, we employ over 400 international and local staff worldwide. Our work spans cultural heritage, economic development, and education.
Other roles you may have experience in could include: Group Financial Controller, Finance Director, International Finance Director, Director of Finance, Chief Finance Officer, Senior Finance Manager, Head of Finance, Chartered Accountant, ACCA, ACA, CIMA, CFO, NGO Finance Lead, Etc…
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.