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We are looking for a Visitor Experience Officer to help develop and deliver the visitor experience, organise events, contribute to Abernethy reserve social media channels, and encourage support for nature conservation at the Loch Garten Nature Centre on Abernethy Reserve.
Visitor Experience Officer
Reference: JAN20254727
Location: Abernethy
Salary: £24,890.00 - £26,720.00 per annum
Hours: Full-Time, 37.5 hours per week
Contract: Permanent
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)
Located in the heart of Abernethy reserve, surrounded by Caledonian pine forest and in the shadow of the mighty Cairngorms, the Nature Centre is one of the RSPB’s most high-profile visitor facilities, with a legacy of delivering a top-quality visitor experience spanning over sixty-five years.
The Nature Centre is a 7-day-a-week seasonal facility (April to October) with a visitor experience focussed on Abernethy reserve, in particular the Caledonian pine forest and the species which live there, as well as the work of the Cairngorms Connect partnership.
During the Nature Centre season, with the Visitor Experience Manager and the seasonal team, you will help maintain and deliver the first-class visitor attraction; guaranteeing a high quality, on brand, visitor experience for all and maintaining exceptional customer care standards
You will also plan and deliver small events and maximise support for nature through encouraging membership of the RSPB, for which you will receive full training. You will deputise for the Visitor Experience Manager and help lead the seasonal team of staff and volunteers.
We have recently developed a Changing Places facility for those with disabilities and upgraded two woodland trails to make them more accessible. This represents an exciting new era for the Loch Garten Nature Centre, and we are keen to share these upgraded facilities with a wider audience, helping more people to connect with the nature surrounding them, and growing support for nature conservation.
You will occasionally be asked to patrol the local trails in the evening with a colleague, to engage with visitors who may be wild camping, ensuring the forest and local communities are protected from visitor impacts, including wildfire.
Outwith the season you will plan, develop and deliver audience-building events and assist the Visitor Experience Manager in planning for the following season.
Responsibilities:
- Ensure the efficient and smooth day-to-day running of the Centre, upholding exceptional customer care standards for all
- Deliver a top-class experience for all visitors, ensuring everyone has positive and memorable contact with the RSPB, including giving talks and guided walks
- Promote RSPB membership to visitors and recruit new members, ensuring stringent fundraising standards are met.
- Work with the Visitor Experience Manager to organise the seasonal team, volunteers and rotas
- Plan and deliver income-generating events to attract new audiences
- Produce regular, engaging content for reserve social media platforms, including occasional blogs, ensuring communication is of a high standard and adheres to RSPB Brand guidelines
- Deputise for the Visitor Experience Manager and provide cover for colleagues as required.
Essential skills, knowledge and experience:
- A passion for nature and conservation
- Computer literate in Microsoft Office
- Knowledge and experience of visitor engagement techniques and delivering a high-quality visitor offer
- Proven ability to recruit members to a charity
- Experience of planning and delivering successful, income-generating events
- Experience of creating engaging social media posts, particularly on Facebook and Instagram
- Proven ability to plan and prioritise workloads
- A team player, with the ability to also work on own initiative
- Ability and willingness to work flexibly including weekends and occasional evenings
- 4 National 5s / GCSEs (or equivalent) at grades A-C.
Desirable skills, knowledge, and experience:
- Delivering against targets and KPI’s
- Working knowledge of Equal Opportunities & Diversity
- Health and Safety in the workplace
- Ability to travel in rural areas during work hours without reliance on public transport.
Closing date: 23:59, Sunday, 23rd February 2025
Please note that we are actively recruiting for this position and reserve the right to close this vacancy once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Please apply by sending a cover letter and CV.
All applicants must be based in the UK and possess the legal right to work in the country.
EASST is dedicated to making a difference in the field of road safety and sustainable mobility. Our mission is to save lives and prevent injuries by making road travel safer, greener and more sustainable for future generations. We work to support the implementation of the Sustainable Development Goals through innovative international projects that aim to improve road safety standards, promote sustainable transport solutions, and create more inclusive communities through better mobility. Through a vibrant network of local road safety NGOs, we concentrate our efforts in Eastern Europe, the Caucasus, and Central Asia, where road deaths are particularly high and vehicle fleets are growing.
We are seeking a motivated and enthusiastic Project Coordinator to join our dynamic team. This junior position is ideal for a recent university graduate or early career professional looking to work in the charity sector while contributing to meaningful work in road safety, transport, and sustainable development.
This is a remote role, and therefore, we are looking for someone adaptable, initiative-taking, and able to thrive in a supportive virtual work environment with strong problem-solving skills. You should be comfortable communicating and collaborating with team members online, managing your time effectively, and embracing the independence that remote work offers.
The role will require you to be UK-based. It will require occasional travel to London / Kent. This is likely to be more frequent in the initial stages of the role.
Key Responsibilities
- Assist in the planning, coordination, and delivery of international road safety and sustainability projects, ensuring timely execution and adherence to objectives.
- Provide administrative support to the project team, including scheduling meetings, maintaining project documentation, and coordinating communication with stakeholders both in the UK and across our countries of operation.
- Prepare and contribute to project reports, summaries, and updates for internal and external stakeholders.
- Providing administrative support for event planning and coordination.
- Support the creation of content for social media, newsletters, and other communication materials according to EASST’s Communications Strategy.
- Collect, organise, and analyse project data to support decision-making and reporting.
- Support engagement with international partners, donors, and beneficiaries, fostering strong and collaborative relationships.
Candidate Specification
- A university degree, preferably in a related field (e.g., transport, public health, communications, social sciences, international relations, geography, or environmental studies).
- Excellent written and verbal communication skills, with an ability to create clear, concise, and engaging content.
- Strong organisational and time-management skills, with attention to detail.
- Good IT skills, including Microsoft Office, as a minimum. Familiarity with social media content creation, video editing or web content management systems would be an advantage.
- Experience organising events or project coordination would be desirable.
- An interest in international development, road safety or sustainability with a desire to contribute to meaningful change.
- Sensitivity to work effectively with diverse countries and cultures and a willingness to learn about the geographical regional dynamics.
- Ability to work collaboratively in a team-oriented environment and independently when required.
What We Offer
- An opportunity to work on impactful projects in an inclusive environment.
- A chance to make a tangible difference in road safety, sustainable development, and transport initiatives.
- The chance to work with a small, motivated, and experienced team that will support your development and provide opportunities to grow your skills and career.
- Flexible remote working and good holiday and pension allowances.
EASST is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please apply by sending a cover letter and CV.
EASST is working to save lives and prevent injuries by making road travel safer, greener and more sustainable for future generations.
The client requests no contact from agencies or media sales.
Location: Face-to-Face in our Newcastle Centre
Interviews: 17/02 in our Newcastle Centre
For more information or to apply, please click apply now to be directed to our website.
The King's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help, face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.
We are looking for a Centre Coordinator to join our team in our Newcastle Centre on a permanent basis. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.
You will indirectly support young people by ensuring that our Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.
To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Centre, this is why planning and organisation skills are a must.
If you are up for a challenge and enjoy working in a team, we would love to hear from you!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Centre Coordinators?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Coordinators!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3365
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working hours: 35 hours per week.
Salary: £33969 to £37095 FTE
Team: Research
Location: Hybrid with time in the office required on an ad-hoc basis. Office is in Holborn, London.
Contract: Full time (35 hours a week), FTC for 6 months, with flexible working
Job Description
In 2025, Prostate Cancer Research will be launching a groundbreaking new initiative to increase trust and participation in healthcare and clinical trials among the Black community in London, Northwest and the West Midlands, with a specific focus on prostate cancer. We are looking to recruit a social researcher to lead on building the evidence base which will be the foundations of this initiative. You will conduct comprehensive research to identify and understand the specific barriers to trust within the Black community concerning healthcare, aiming to uncover the root causes of distrust and identify opportunities for building stronger relationships between the Black community and healthcare professionals. At the end of this phase a full report will be compiled which will be the basis for the co-creation of new initiatives with the community.
This is a newly created role, which will be line managed by the Director of Research and Communications. You will have the opportunity to join a department which has more than quintupled its research activity in four years, and last year won a prestigious Change Project of the Year award for the creation of a bespoke programme to tackle the racial disparity faced by Black men with prostate cancer. You will also have the opportunity to work cross-departmentally with the Patient Projects Department, which is responsible for cutting-edge initiatives such as the Infopool. Your work will also involve collaborations with Partnerships and Communications.
You will be mentored and supported throughout this role, so we encourage you to apply even if you feel you don’t meet all of the criteria. We are committed to promoting diversity and inclusion in our workplace. As a principle, we encourage applications from people of all backgrounds and communities. However, due to the nature of this role and it being culturally specific, there is a Genuine Occupational Requirement under the Equality Act 2010 that it be filled by a Black person.
Key Responsibilities
You will be responsible for
· Conducting a literature review of existing research and studies addressing healthcare trust barriers within the Black community, to gather a broad understanding of the issues.
· Identifying and interviewing relevant experts in trust and healthcare, including sociologists, oncologists, urologists, and community leaders, to gain diverse perspectives on trust-building strategies and understand the complexities of healthcare engagement within the Black community. These interviews will be shared publicly, potentially through live webinars or being filmed.
· Collaborating with the communications team to poll a large number of members of the Black community in the UK, to capture the views of the wider community.
· Organise and facilitate workshops and focus groups bringing together community members, healthcare professionals, and representatives from relevant organisations to explore potential trust-building solutions, and advise other staff as they co-create, test and refine these key solutions.
Skills
Skills and Competencies
Our ideal candidate would have the following:
· A degree or equivalent experience in a social research discipline
· Critical thinking
· Experience leading qualitative research projects, with an understanding of quantitative methods
· Excellent interpersonal skills
· Strong report writing skills, with an ability to understand and fairly reflect nuance and diversity of opinions and lived experience
· A passion for health equity and social justice
· A demonstrated understanding of the role, and a strong belief in the work we do at PCR.
Personal Qualities
· Strong belief in our work at Prostate Cancer Research
· A high degree of autonomy with a will to learn, reflect and self-teach
· Collaborative outlook, including managing expectations, working flexibly and reaching out to colleagues on joint goals.
· Confidence to lead on new initiatives, where appropriate, and with the support of your manager
· The agility to adapt to changing needs when necessary
Send your CV, along with a full covering letter that outlines why you are the right person for this job. Refer to the specified key responsibilities, skills and competencies, personal qualities, along with other relevant skills and experience. We look forward to hearing from you.
Transforming Research. Transforming lives.
The client requests no contact from agencies or media sales.
The Head of Alumni Engagement and Development will play a pivotal role in shaping the strategy for fostering strong relationships with Ackworth School’s Old Scholar community, supporting the long-term interests of the school as we head towards our 250th anniversary in 2029. This role is responsible for fundraising, donor relations, and legacy initiatives, as well as coordinating and delivering events and communications aimed at engaging with Old Scholars and the broader Ackworth School and Quaker community.
Reporting to the Director of Marketing, Admissions and Communications, the Head of Alumni Engagement and Development will collaborate closely with various school departments to elevate the school’s profile and optimise income generation. The focus will be on relationship management with key high-value donors and promoting a culture of philanthropy. Additionally, the role will drive support for Ackworth School capital projects and cultivate a culture of donor care that motivates current and potential supporters.
Ackworth School, a co-educational boarding and day school, was founded in 1779 by the Religious Society of Friends (Quakers). It maintains its ethos and traditions and is still governed by the Society. The school is academically non-selective and provides an excellent range of facilities and extra-curricular opportunities, recently achieving "Excellent" in the FCI/EQI (February 2023). The Head is a member of both HMC and the Society of Heads.
Our pupils are one of Ackworth's USP's. Visitors to the school never fail to acknowledge how amazing they are and how positive the encounter is. All staff at Ackworth pay a key part in the operation of the School to make sure that it runs smoothly and so that we can focus on delivering an excellent education for our pupils.
The successful candidate will be able to:
·Collaborate with the Director of Marketing, Admissions and Communications to create a fundraising strategy centred on capital projects and bursaries.
·Lead personal engagement fundraising, developing strategies for securing principal and major donors.
·Meet annual personal income targets, increasing both donor numbers and regular giving income.
·Monitor and report on fundraising income, events, and activities, including producing financial reports.
·Design and manage a program of events aimed at engaging Ackworth School Old Scholars and wider Ackworth School community members.
·Develop robust data sets to inform strategic goals, particularly those related to income generation and maintain detailed records of Old Scholars and donors, building comprehensive individual profiles in the contact database.
In return we offer:
·a competitive salary of between £30,000 - £35,000 per annum based on experience and qualifications.
·generous fee remission of 50% for the children of our staff.
·all food and refreshments during the working day.
·free on-site parking.
·flexible pension, health benefits and an electric car purchase scheme
·a supportive and friendly environment based on the Quaker ethos of the school.
·a beautiful working location in an ideal location within easy travelling distance of the main centres of Sheffield, Leeds, Doncaster and York.
Interested candidates are welcome to contact the school to arrange a confidential discussion. Please contact our HR Administrator, Kim Reather.
Closing Date:Friday 14th February 2025 at 10.00am. Interviews will be held on Wednesday 25th February 2025.
Completed school application forms should be submitted with a cover letter of no more than one page
Applicants should read carefully the Recruitment, Selection and Disclosure Policy. Our recruitment privacy notice is also available on our website under “Working For Us”.
Ackworth School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and all applicants will undergo child protection screening, including checks with past employers and an enhanced DBS and Barred list check with Disclosure and Barring Service. Applicants should also be in sympathy with the School’s Quaker ethos.
To provide an exceptional, holistic and inclusive Quaker education, nurturing young people to flourish and therefore play their part in creating a bet
The client requests no contact from agencies or media sales.
Hours: Part-time 22.5 hours per week (Tuesday-Thursday), 0.6 FTE
Location: FoodCycle HQ, Vauxhall, London
Contract: Permanent
Do you want to work with a multiple charity of the year winner? We are FoodCycle, and our vision is to make food poverty, loneliness and food waste a thing of the past for every community.
FoodCycle is all about tackling food poverty and social isolation through connecting communities over a delicious plate of food. This role is an exciting opportunity to help support the mission of the charity through a programme of income-generating corporate cooking challenges. We have been running these successfully in London for several years (and also launched in Birmingham last year) and are now looking to scale up our programme.
You will need to be able to confidently lead our corporate Food Invention Challenges, which take place at Mission Kitchen, Vauxhall. You will be customer service oriented, with effective communication and interpersonal skills. If you have a love of food, strong organisational skills and enjoy creating fun and engaging teambuilding sessions, then this is the role for you!
When not running Food Invention Challenges, you will provide administrative support for the Fundraising Team. As this role is based fully at our headquarters in the Food Exchange, you will need to live within a one hour commute of Vauxhall, London.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Sunday, 16th February 2025.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Interviews: planned for Wednesday 26th February 2025.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are expanding this vital role and looking for a full-time Money Course Coordinator to match our ambitious plans to equip more individuals with money skills. The primary purpose of this role is to manage Crosslight’s money skills courses that are attended by the local community as well as our debt advice clients. These are delivered in-person or online, taking place in a range of different locations across our network.
This role will involve taking ownership of the planning and running of our free and paid-for courses in all their forms. The role holder will act as a ‘champion’ for the courses, promoting them internally and externally, including through community engagement and outreach in different locations. And they will have the opportunity to deliver some of our workshops, as well as supporting and equipping our volunteers to do so to a high standard.
For the right candidate, this role is an exciting opportunity to play a part in supporting a wide range of people, through excellent organisational, interpersonal and presentation skills.
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Full training given
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Location flexible, with a minimum of two days per week in our London office and some evening working e.g. running or supporting with workshops and courses, and occasional forums, training and meetings (TOIL will be available); and regular travel to a range of locations
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Contract start date from 1st April, 2025
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Senior Income & Housing Officer to join our Landlord Services team at our Head Office in Islington.
£38,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
This is a fixed term contract until November 2025.
Want to feel like you're making a difference? You'll feel at home here.
The Senior Housing Officer will be based at Look Ahead's head office in Islington but there will be regular travel across London and the south east . The Landlord Services team provides housing management across all of Look Ahead's owned and managed properties .
The main focus of the Senior Housing Officer's role is income collection, managing other breaches of tenancy such as anti-social behaviour ,working with compliance colleagues to follow up on fire risk assessment actions required , gas capping cases and any access issues for gas and electrical checks. You will be responsible for monitoring an on going programme of estate inspections, living standard checks and tenancy audits. You will also ensure that empty void properties and re-let within tight time frames and data systems kept up to date. Focusing on Look Ahead's unsupported properties- you will line manage 3 Housing Officers- 2 of which are based on site in our services in Southwark and Barking and Dagenham. You will also line manage 1 Estates Officer. You will act as the lead liaison manager between Look Ahead and the external Tenancy Sustainment Team which provides support to some of our customers.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Income Collection
Manage the performance and co-ordination of the Housing Officers, setting and monitoring their performance via KPIs
Lead the team of Housing Officers to reduce the overall level of current and former tenant arrears within organisational targets
Responsible for dealing with escalated cases of arrears for individuals and complicated cases.
Monitor and enforce compliance with Look Ahead's Income Collection policy and procedure, specifically with Income Officers and Operation colleagues
Responsible for championing and promoting the use of Income Collection policy and procedure with contract manager's, providing guidance and support where required
Ensure that all housing management systems are kept updated regarding Income related and customer profiling matters and that customer files are being maintained appropriately
Co-ordinate and design any training related to housing management systems, the Income Collection Procedure and income maximisation
For the full list, please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Well organised and highly motivated to ensure delivery to strict deadlines and standards
Strong interpersonal and leadership skills to influence and build credibility internally and externally
Professional manner and approach in all areas of delivery
Self-starter, forward thinking and results focused
What you'll bring:
Experience of delivering housing management services including possession proceedings in the county court.
A proven track record of managing the delivery of outstanding customer focused services
Practical experience of line managing, leading, motivating and mentoring staff .
Experience of working with other stakeholders to deliver demonstrable business outcomes
Good standard of overall education, such as 5 GCSEs or equivalent (level C or above) including English and Maths
Excellent knowledge and understanding of housing legislation, regulation and best practice
An up to date and continually developing housing knowledge inclusive of national, regional, local agendas and operational best practice
For the full list, please see our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Care Officer
Location: Hybrid - at least one day per week will be required in our Cambridge office (CB2 1AB). Occasional travel to Cambridge or London will be required for meetings or collaborating with colleagues. The post-holder is required to have the right to live and work in the UK.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a UK-based capable Supporter Care Officer to provide high quality supporter care to all of our Individual Giving (IG) supporter types.
- Acting as a reliable first point of contact
- Handling queries and tasks efficiently
- Maintaining accurate records
- Improving and streamlining processes
- Working with colleagues in the UK and across the SOS Children’s Villages Federation to achieve results.
If you are a self-motivated and collaborative person, with excellent communication skills and good attention to detail, looking for an essential role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.
The deadline for applications is Monday 10th February, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.
Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The client requests no contact from agencies or media sales.
About the opportunity
The Birmingham Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
- Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
Key information:
Reports to: Midlands Programme Manager
Salary: £26,368 per annum
Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.
Closing date: Thursday 20th February 2025
Interviews: 3rd and 4th March 2025
Start date: Monday 7th April 2025
Place of work: This role is based at home with regular travel to schools in Birmingham and surrounding areas.
Application process:
Please submit a completed application form via our website.
In the form you will be asked to reflect on the statements below:
- Your ability to be resilient when things are not going the way you thought. Include clear examples of past experiences.
- Your ability to manage competing demands simultaneously. Include clear examples of past experiences.
- Tell us about how our organisational values are in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
Please note, we do not accept CVs and cover letters. We only accept applications with the application form. We recognise that artificial intelligence (AI) such as 'ChatGPT' etc can be useful for applicants e.g. to shorten an initial draft and we are open to applicants utilising these tools in their application and in their roles. However, we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice, and for the interview part in particular we will be looking for answers that use examples and experiences that are specific to you.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
This is a new and exciting role to support the Hepatitis C Follow Me Project and the Liver Surveillance Project, specifically for Eastern European communities across West London.
The Hepatitis C Trust develops projects nationally where peers use their lived experience of injecting drug use and hepatitis C, to provide education and training, increase hepatitis C awareness, and access to testing and treatment for people living with hepatitis C.
Are you looking for a new and exciting challenge? Do you have experience of working within drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C?
We are looking for self-motivated individuals who can work on their own, engage with stakeholders and have a desire to make a difference in promoting hepatitis C awareness & liver health among services and affected Eastern European communities by increasing access to hepatitis C treatment and liver disease care. We are looking for a passionate and skilled Peer Support Lead who is fluent in Russian and Lithuanian and has excellent communication and organisational skills.
Working in partnership with hepatitis C & liver surveillance teams, drug and alcohol services and homeless service providers, the post holder will deliver education on hepatitis C & Liver Health to Eastern European communities deemed at risk of HCV infection & liver disease across all of the West London ODN area and ensure that everyone is offered and supported to treatment. Working under the guidance of the Peer Programme Manager the post holder will ensure that Eastern European people with an identified diagnosis of hepatitis C & liver cirrhosis are offered a referral to specialist hepatitis treatment & liver surveillance services in West London area.
We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do. It is desirable but not essential the post holder hold a driving licence.
We offer employees great benefits – from generous annual leave entitlements to training opportunities. These include:
25 days paid annual leave, plus bank holidays and closure over the Christmas period
Extensive internal and external training to support you in your role; including a generous annual training allowance
Company pension scheme with employer contribution of 5%
Cycle to work scheme
Employee Assistance Programme, including financial and wellbeing advice
Funding at 75% for a London travelcard will also be available for this role.
The client requests no contact from agencies or media sales.