Operations director jobs

Vacancy Reference Number:

EADDP/PROG/UK-R2

Position title:

Executive Assistant to the Deputy Director of Programmes

Reports to:

Deputy Director of Programmes

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £33,000.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)

Application Process & Closing Date:

Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th May 2025.

Ensure the Vacancy Reference Code is added within the Subject line of the Application Email. 

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP – as and when we find a suitable applicant

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

Job Summary:

The Executive Assistant to the Deputy Director of Programmes will provide high-level administrative support, ensuring the efficient operation of the office and supporting the Deputy Director in managing their workload. This role requires a proactive individual with excellent organisational, communication, and multitasking skills, capable of handling sensitive information with discretion and professionalism. The Executive Assistant will act as a key liaison between the Deputy Director, internal departments, and external stakeholders, contributing to the overall effectiveness and impact of the Programmes Department.

Key Responsibilities:

1. Administrative Support:
   • Manage the Deputy Director’s diary, schedule meetings, appointments, and travel arrangements.
   • Prepare and organise meeting agendas, take minutes, and follow up on action items.
   • Draft, edit, and proofread correspondence, reports, presentations, and other documents on behalf of the Deputy Director.
   • Handle incoming communications (emails, calls, etc.) and respond or redirect as appropriate.
2. Project Coordination:
   • Assist in the coordination of projects and initiatives led by the Deputy Director, including tracking progress, deadlines, and deliverables.
   • Conduct research and compile data to support project planning and decision-making.
   • Coordinate with other departments to ensure seamless execution of cross-functional projects.
   • Maintain and update project documentation and files.
3. Liaison and Communication:
   • Serve as the primary point of contact between the Deputy Director and internal/external stakeholders.
   • Facilitate communication and collaboration between the Deputy Director and team members, ensuring information is accurately conveyed and deadlines are met.
   • Represent the Deputy Director in meetings or events when necessary.
4. Office Management:
   • Organise and maintain the Deputy Director’s office, ensuring it is well-equipped and efficient.
   • Manage office supplies, equipment, and budget as needed.
   • Coordinate with IT and other support services to ensure the Deputy Director has the necessary tools and resources.
5. Event and Meeting Coordination:
   • Plan and organise departmental meetings, workshops, and events, including logistics, catering, and materials preparation.
   • Assist in the preparation of presentations, speeches, and other materials for events or conferences.
   • Ensure all event and meeting details are flawlessly executed.
6. Confidentiality and Discretion:
   • Handle sensitive information with the utmost confidentiality.
   • Manage the Deputy Director’s files and records, ensuring secure storage and easy retrieval.
   • Adhere to organisational policies regarding data protection and privacy.
7. Personal Assistance:
   • Provide occasional personal assistance to the Deputy Director as needed, including managing personal appointments or tasks.
   • Assist with ad-hoc tasks and projects as required by the Deputy Director.
8. Other:
   • To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
   • To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
   • To undertake any reasonable responsibilities as required by Line Manager
   • To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
   • NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Qualifications:

• Education: A bachelor’s degree in business administration, management, or a related field is preferred.
• Experience:
  • Minimum of 2 years of experience in an executive assistant or senior administrative role.
  • Experience in a non-profit or international development organisation is advantageous.
• Skills:
  • Excellent organisational and time management skills.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to prioritise tasks and manage multiple responsibilities simultaneously.
  • Discretion and ability to handle confidential information.
  • Strong interpersonal skills and ability to work well with a diverse range of people.
  • High level of professionalism and attention to detail.

Key Competencies:

• Proactivity: Ability to anticipate needs and take initiative without waiting for direction.
• Adaptability: Comfortable working in a fast-paced environment with changing priorities.
• Problem-Solving: Strong problem-solving skills, with the ability to identify solutions and implement them effectively.
• Team Collaboration: Able to work well independently and as part of a team, fostering positive working relationships.

Additional Requirements:

• Travel: Occasional travel may be required for meetings or events.
• Flexibility: Willingness to work outside of normal business hours when necessary:
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Deadline for applications is 4th May 2025 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

Job Title: Executive Assistant to the COO

Reports to: Chief Operating Officer

Key Relationships: Director of HR, Senior Leadership Team, Heads of Department 

Start Date: ASAP

Salary: £37,000

Hours of Work: 35 hours per week

How to apply: Please see the Applicant Pack. 

Interviews: Tuesday 6th May 2025

Role Summary

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

The Executive Assistant (EA) will provide support to the Chief Operation Officer (COO) to assist them in the effective functioning of all governance, human resources and operational arrangements at the Cathedral.

Main Duties and Responsibilities

Support for the COO

• Lead the coordination, preparation, planning and follow up for the COO’s briefing for and attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises.
• Undertake research and assisting in the drafting and review of papers for such meetings. Minute taking will not usually be required (but may be requested from time to time in liaison with members of staff usually responsible for the minutes);
• Support the COO in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with neighbours, contractors, commercial partners and professional advisers;
• Draft briefs and management reports;
• Assist in the research, writing and preparation of the Cathedral’s Annual Report;
• Assist with the drafting and submission of Cathedral-wide documents, such as the Cathedrals Survey, Peer Review etc.
• Assist with the development of the Cathedral’s strategy and supporting reports and documents;
• Assist the COO with national, royal and high-profile civic events planning;
• Provide general administrative assistance in the context of a busy office;
• Promote the mission, purpose and values of the Cathedral;
• Any other responsibilities as may reasonably be required;
• Ensure that the highest standards of professional performance are maintained, and ensure professional skills are regularly updated through participation in training and development activities.
  

Senior Leadership Team & Diary

• Prepare Senior Leadership Team (SLT) meeting agendas and supporting documents, handling arrangements for meetings (Zoom when needed);
• Attend SLT meetings, track actions and report where relevant on items;
• Collate proposals for events from the Head of Events and Head of Visitor Engagement which need SLT approval and include them under SLT standing item on the agenda;
• On behalf of SLT, chair the weekly operational run-through of the Diary Meeting with Heads of Department and other staff;
• Manage the Cathedral diary in coordination with the Estates Manager – make in-house bookings, input the annual liturgical schedule, make alterations arising from the Diary Meeting;
• Act as the Cathedral’s key contact for the Metropolitan Police’s Southwark Counter Terrorism PROTECT Team – provide them with information (proactively and when requested) on Cathedral events and services of interest to the Police.
  

HR

Recruitment

Support the COO with co-ordination of recruitment for new Cathedral and Southwark Cathedral Enterprises Limited staff, in line with Safer Recruitment best practice;

• Co-ordinate the creation of job descriptions with direction from the COO & Director of HR, in liaison with the relevant Head of Department and line manager for the role being recruited;
• Manage the Cathedral’s recruitment processes – identifying platforms for advertisement, arranging short-listing and interview panels, featuring on shortlisting panels where required;
• Lead with preparations for interview – book rooms, invite candidates to interview, arrange testing and advise on test materials where needed, prepare and advise on interview questions;
• Where required, take part in interview panels;
• Manage the appointment process for new starters – communicate process outcomes to applicants (appointment and rejection communications), pursue references, complete pre-employment checks, liaise with colleagues on DBS check requirements;
• Assist with contract drafting for new appointments in liaison with the COO & Director of HR;
• Manage the induction process for new starters – IT set-up requirements, identification and access cards, ensure a desk space is in place for starters prior to arrival, give starters an IT induction and introduction to the Cathedral diary, familiarise new starters with the Staff Handbook, arrange health & safety inductions with the Property team and introductory meetings with relevant members of staff, and liaise with the Visitor Engagement Officer to enrol new starters on the next available staff tour of the Cathedral;
• Assist the Finance team by obtaining new starter financial information, HMRC Starter Forms and other necessary enrolment information.

Operational HR Support

Human Resources Administration for Staff

• Manage the Cathedral’s digital HR system (Mentor) – be responsible for creating and updating staff profiles, setting up each new leave year, monitoring annual leave & sick leave (reporting on these for KPI and audit purposes where necessary) and being the point of contact for staff who have queries on how to use the system;
• Communicate staff annual leave entitlement and respond to staff queries on leave;   
• Support the Finance team with provision of HR information pertaining to the annual audit and insurance cover, e.g. staff numbers, requested contracts, annual leave summaries;
• Assist the COO with drafting of HR documentation/correspondence;
• Work with the Finance team on the provision of Annual Pay Review letters for all staff;
• Keep the Cathedral’s hard copy and digital HR filing systems up to date, in accordance with GDPR best practice;
• Assist the COO with HR audits;
• Support the COO and Director of HR with the rolling update of the Staff Handbook and Cathedral policies pertaining to HR;
• Develop and use process checklists for the HR function, including recruitment, induction, appraisal and exit;
• Oversee the administration of the appraisal and performance management process – liaise with managers to provide templates, resources and advice and ensure these are completed on time and to a high standard;
• Record staff training;
• Liaise with the Diocesan Director of HR for advice and support when queries relating to staff or HR situations arise.

Person Specification 

Skills/Aptitudes

• Ability to maintain the highest standards of confidentiality and discretion;
• Proficient in the use of the Microsoft Office suite, including Microsoft Word, Excel and Outlook;
• Understanding of process management and policy development;
• Able to demonstrate up-to-date knowledge of good practice in organisation development, particularly change management and developing organisational culture;
• Able to demonstrate up-to-date knowledge of good practice in learning and development, particularly management development and talent management;
• Excellent interpersonal skills with people at all levels – internally and externally;
• Strong written and oral communication skills;
• Effective planning and project management skills, with the ability to set and work to deadlines;
• Ability to move between big picture thinking and minute detail.

Knowledge/Experience

• Accredited HR qualifications (desired but not essential)
• Experience and application of Human Resources policy and processes;
• Experience of implementing new systems and processes to improve efficiency;
• Experience of and commitment to continuous organisational improvement and the ability to act as an agent of change;
• Experience of working in an organisation with both paid staff and volunteers;
• Experience of working within a faith setting;
• Experience of an Anglican or liturgical church and familiarity with the Church of England and its structures.

Personal Attributes

• Self-motivated and enthusiastic;
• Pragmatic and solution-oriented;
• Committed to high standards and continual improvement;
• Willingness to engage with, understand and implement the use of new software, applications and systems;
• Demonstrates a sympathy for the values, aims and ethos of Southwark Cathedral.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.

Terms and Conditions

Working Hours

The working hours shall be 35 per hours a week, exclusive of meal breaks. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.

Annual Leave

25 days paid leave per annum including statutory bank holidays and an extra day at Christmas.

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season ticket loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

Smart Works is looking for a Head of Data & Impact to play a pivotal part in ensuring that Smart Works is a data-driven organisation, where insight and analysis underpin strategic decision-making and service delivery. 

At its core, this position is responsible for overseeing the how the charity measures impact. The successful candidate will lead on management of the charity’s central database—used across all centres—to manage client, volunteer and referrer information. This includes coordinating system updates, working with external contractors, and maintaining data integrity and functionality across the board.

For full details, please see the Job Pack attached. The closing date is midnight on Sunday 27th April, with first round interviews taking place virtually on Friday 2nd May, and second round interviews taking place in London on Thursday 8th May.

To apply, please submit your CV and answer the following questions via our recruitment portal:

• Why do you want to work for Smart Works? (Max 200 words)
• What experience do you have of delivering transformational change to digital processes or data systems? How have you ensured efficient and effective outcomes? (Max 350 words)
• Why do you think you are well suited to the role of Head of Data & Impact? (Max 350 words)
• Is there anything else you would like to share at this stage? (Max 150 words).

Youth Business International (YBI) seeks an accomplished new-business specialist with proven success securing six and seven-figure partnerships to develop innovative and strategic partnership proposals.

About the role.

YBI is seeking a senior new business development specialist who can utilise a qualified pipeline to secure six and seven-figure partnerships. The candidate will also work cross-functionally to develop innovative and strategic partnership proposals to take to market. This is a delivery-focused contract role for up to 12 months and will suit an accomplished business development specialist.

The role will focus on two key areas:

• Delivering income for YBI’s global operations:
  • Secure a minimum of £1.5 million of core funding for YBI’s global operations for 2025-26
  • Develop multi-year funding opportunities via partnerships with corporates, philanthropy and other funding sources that deliver further, significant contribution to YBI’s global operations for 2026-2028
• Lead generation and cultivation:
  • Significantly increase outreach and cultivation of new business opportunities including corporate and philanthropic partnerships
  • Increase new business conversion rates to deliver short and medium-term funding
  • Identify and qualify new prospective funding partners

Who we are looking for.

We seek an accomplished business development specialist who is tenacious and talented at securing six and seven-figure multi-year partnerships with corporate partners in an international context. Building on an impressive roster of funders that include JP Morgan, Google, Standard Chartered and Accenture, there is significant scope for the incumbent to secure transformational funding that will impact the lives of thousands of young entrepreneurs across multiple geographies.

You will have proven experience in identifying, engaging, and securing bespoke multi-year corporate and/or philanthropic partnerships at the six and seven-figure level, building a new business pipeline and successfully securing new income, and working with multiple stakeholders in a complex, multi-stakeholder environment. The role reports to the CEO and will work cross-functionally across the directorate and report regularly to the to the Baord.

You will be given freedom to focus on partnership development with the resource support of a team without line management responsibilities.

If you are a strategic, proactive and resilient relationship builder who is confident engaging with senior stakeholders across the private sector, with a vision for securing global strategic partnerships with proven impact, please get in touch.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

About Reprieve

Reprieve works with people whose circumstances have made them extremely vulnerable. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.

In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.

We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.

Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About this role

The Deputy Director, Legal and Governance is responsible for providing independent, strategic and proactive legal advice to Reprieve and is a critical member of the Senior Management Team. This is an exciting and varied role in which no two days are the same. You will have the opportunity to interact with inspiring people throughout Reprieve as well as those outside of Reprieve who are integral partners in our work. 

The Deputy Director, Legal and Governance will be a UK-based qualified solicitor or barrister, or have an equivalent qualification from another jurisdiction with sufficient experience working within the UK in a legal capacity either in private practice or in-house environment.

The Deputy Director, Legal and Governance will report to Reprieve’s Board and its Risk Committee; and attend, observe and minute meetings of our Finance Committee and Nominations Committee. They will be expected to play a key role in any special ad-hoc committees established by the Board from time to time, for instance, in the event of a serious incident occurring.

All staff will feel confident to approach the Deputy Director, Legal and Governance with challenging legal questions that cut across Reprieve cases, fundraising and operations. Trustees will feel confident to entrust you to support the SMT in managing risks at Reprieve, and third parties such as suppliers and external counsel will feel comfortable liaising with you, even when the issues being discussed are complex and confidential.

Collaboration is at the heart of Reprieve’s strategy. The Deputy Director, Legal and Governance will have a proven ability to think pragmatically and laterally, to provide sound judgement, to work and collaborate well with teams, and to communicate effectively. They will be wholly committed to the clients Reprieve serves and the issues that Reprieve seeks to address.

Location, contract and salary

The role is a part-time (four days per week) permanent position with an annual salary of £53,620.80 FTE (pro-rated to £53,621 for a four-day week) per annum less any required deductions for income tax and national insurance. 

This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.

Full details and how to apply

Please see the job description for full details on this role. The deadline for applications is 23:59 on 13 April 2025. 

Harris Hill are delighted to be partnering with The Insurance Charity in their search for a Director of Welfare and Grants. 

The Insurance Charity supports current and former employees of the insurance sector together with their dependants. Each year they help insurance people across the UK and Ireland who are encountering financial, health, housing, and wellbeing challenges. 

Salary: £65,000 
Location: Central London (working one day from home)

The charity is entering an exciting period of growth and development fresh from a recent rebrand and the appointment of a new CEO. They’re now looking to appoint their first Director of Welfare & Grants — a passionate, strategic, and people-focused leader to shape and drive their welfare services to the next level.

Key responsibilities include leading and overseeing all aspects of the charity’s welfare and grant services. You will provide strategic oversight of the full operational framework, shaping the beneficiary experience, making impactful recommendations on applications, and empowering the casework team and volunteer visitors to achieve lasting, meaningful outcomes.

You will play a pivotal role in ensuring services remain effective, compassionate, and accessible — evolving with the needs of those the charity support. As a key member of the senior leadership team, you will help shape the charity’s vision and ensure grants and welfare operations align with strategic goals. You will line manage the current team of 3 caseworkers which is expected to grow.

The successful candidate will have at least 5 years’ management experience, with a strong understanding of the UK & Ireland benefits system to ensure charitable support complements statutory support. Significant financial competence is crucial, alongside a background in evaluating and administering grants to individuals in a fair, transparent, and accountable manner.

You must be an analytical problem-solver, who can apply business analysis skills to evaluate, streamline, and simplify complex processes and procedures improving efficiency and accessibility, keeping beneficiaries’ needs at the heart of operations. Outstanding interpersonal skills are crucial - with a proven track record in supporting people in need (e.g., due to health, financial, or mental health challenges) with sensitivity and confidentiality.

If this sounds like you and you’re keen to hear more, please do get in touch with a CV ASAP!

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Freedom Fund
The Freedom Fund is a global non-profit dedicated to ending modern slavery. Since 2014, we’ve invested over $100 million into frontline organisations and coalitions, helping to shift power to local actors and create lasting systems change. Our new strategy doubles down on this commitment, investing in anti-slavery movements, fostering collaboration, and working as a trusted partner to the incredible people and organisations driving this work forward.

Safeguarding Manager

This is a meaningful and high-impact opportunity for an experienced safeguarding professional to support a grantmaking organization that funds more than 175 frontline partners in 10 global hotspots to improve the lives of some of the world’s most vulnerable communities.

Reporting to the Managing Director of Finance and Operations and working closely with colleagues to lead efforts to build internal capacity and embed strong, inclusive safeguarding practices throughout our work. You’ll coordinate a network of safeguarding focal points and champions across teams and geographies, helping ensure safeguarding is an active, everyday part of our organizational culture.

You’ll support management in assessing and mitigating safeguarding risks in our operations and partnerships, and play a key role in responding to safeguarding reports with care, professionalism and integrity.

To thrive in this role, you’ll bring not just safeguarding expertise, but also emotional intelligence, cultural humility and a thoughtful, collaborative approach. You’ll know how to navigate sensitive conversations with care, balance compassion with accountability, and foster trust across diverse teams and partners.

This is a role for someone who is passionate about social justice, experienced in managing safeguarding in international settings, and ready to help shape a safer, stronger organization.

Interview process: 2 stage interview process: week commencing 28th April 2025

Please see the job description for all details.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that material difference in carer’s lives. We live and work through our values, and we have an ambitious strategy to scale our reach, support and impact for carers, working in collaboration and partnership with a range of statutory, voluntary and commercial organisations.

About this role

As a Director of Services you will:

·Lead, inspire and manage Carers First Community, Helpline and Volunteer Services providing visible leadership and promoting a positive, inclusive culture.

·Refine and develop existing services and develop and mobilise new services/contracts; evidencing outcomes and impact.

·   Ensure the highest level of safeguarding practices are in place.

·Drive a culture of continuous learning, nurturing talent, building on strengths and promoting innovation.

·   Enable managers to work proactively in coproduction with carers to plan, develop and review services.

·Forge and sustain strong, positive and productive partnerships with Commissioners, partner organisations, funders and key stakeholders.

·Work as a member of the Senior Leadership Team in shaping and delivering our ambitious strategy.

We are looking for passionate people who are committed to the overall aims and objectives of the charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive. 

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application.

Candidates must clearly write how they meet each requirement in the person specification to progress their application.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable

Interview Process

The closing date for applications is 5pm on 13 April 2025. There will be a two stage process.

Candidates who have fully evidenced they meet the requirements of the Person Specification to a satisfactory standard will be long listed and invited to Stage 1.

Stage 1: Week commencing 21 April 2025 - informal online meeting with the Chief Executive to discuss their application.

Following the informal meeting, successfully shortlisted candidates will then progress to Stage 2:

Stage 2: Week commencing 28 April and 5 May 2025 - formal face-to-face interview with the Chief Executive and Trustees. As part of the formal interview, candidates will be required to give a presentation, and details will be provided in advance.

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.

We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the team

This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.

The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.

About this role

We are looking for a talented professional with a strong understanding of CRM and digital systems and a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing critical support to all our teams as well as maintaining and developing our cross-organisation systems.

You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and working with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice.

You will be responsible for our other cross-organisational digital systems, including our office and file storage platforms, data warehouse, visualisation, and ETL tools, website analytics, and Digital Asset Management system, as well as providing support for our Finance and HR systems, including providing training to staff and answering any questions related to these systems. You will collaborate closely with our Communications team, for example around website and social media analytics and reviewing the progress of the social media strategy. From time to time you may also be asked to provide support or advice to our portfolio charities. The role will also be responsible for helping to drive adoption of GenAI across Impetus.

As the sole technical and digital specialist role at Impetus, this position requires a collaborative individual who can work across diverse teams while also operating independently with a high level of autonomy. You will take ownership of CRM and systems for a dynamic, inquisitive, and growing organisation, helping to drive its growth and impact.

Key responsibilities

CRM:

• Own the development and administration of our Salesforce system.
• Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training.
• Manage the relationship with our Salesforce support partner to leverage additional administration, and development project, resource.
• Ensure data quality and integrity within Salesforce.
• Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce. 
• Evaluate technical solutions in terms of meeting business requirements. 
• Develop reporting within Salesforce. 
• Answer staff queries and ad hoc requests.

Systems Management:

• Administer, maintain, and develop core organisational systems, including our office and file storage platforms, data visualisation and ETL tools, website analytics, Digital Asset Management system, and Finance and HR systems.
• Ensure effective knowledge management across our internal systems.
• Provide support to staff on these systems, including training, and answering any queries and ad hoc requests.
• Lead the development of the visualisation of core organisational and team data, as well as managing the underlying data.
• Maintain and develop our data warehouse.
• Collaborate with our outsourced IT partner to ensure the availability, resilient operation, and development of our systems.
• Aid the development of a culture of data literacy and data-driven decision-making across Impetus.

Person specification

Essential:

• Advanced knowledge of, and significant experience with, Salesforce development in a professional context.
• Experience around ensuring compliance with GDPR and cybersecurity frameworks e.g. CyberEssentials.
• Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development.
• Experience working with agencies and partners.
• Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities.
• A proactive and solutions focussed approach.
• Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences.
• Strong project management skills.
• Ability to work independently and use initiative to manage a busy and varied workload.
• Strong attention to detail with a clear and diligent working approach. 
• Experience with MS Office suite.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.

Desirable:

• Salesforce certification.
• Knowledge of and experience with some of our other core systems:
  • PowerBI (or similar visualisation tools)
  • Google Analytics
  • Snowflake (or similar data warehouses)
  • Fivetran (or similar ETL tools)
  • Xero (or similar Finance tools)
  • Canto  (or similar Digital Asset Management systems)
• Knowledge of T-SQL.
• Experience with cross-system automation tools e.g. Zapier, Power Automate.
• Experience in delivering cross-organisational training.

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Tuesday 15 April 2025.

Interviews

First round interviews will take place: 23 April 2025.

Second round interviews will take place: 30 April 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

England Country Director
Hybrid working, with frequent travel nationwide
Lead Change. Champion Inclusion. Transform Lives.

Role: Director, ARC England
Location: Hybrid – with Nationwide Travel
Salary: £49,000 - £60,000 (dependent on experience)
Contract: Full-time, Permanent
Closing Date: 14 April 2025
Interviews: 28 April 2025

The Association for Real Change (ARC) exists to challenge outdated systems, empower individuals with learning disabilities and autism, and drive meaningful reform in the social care sector. We are looking for an exceptional leader to take ARC England forward, influence national policy, and make a real difference in people’s lives.

This Role is More Than a Job – It’s a Vocation
If you believe in the power of advocacy, collaboration, and action, this is your opportunity to shape the future of learning disability and autism services across England. As Director of ARC England, you will:

● Lead the Mission: Drive ARC’s strategy, ensuring people with learning disabilities and autism have a voice that is heard at the highest levels.

● Build Impactful Partnerships: Work with government, social care providers, and advocacy groups to influence policy and practice.

● Ensure Sustainability: Lead funding strategies and develop new income streams to support ARC’s work.

● Inspire and Develop a High-Performing Team: Lead the ARC England team to deliver innovative, life-changing projects.

● Drive Change in Social Care: Challenge the status quo, ensuring a more inclusive, effective, and person-centred system for people who need it most.

About You
We are looking for someone with:

● A proven track record in executive leadership, ideally within the social care, disability, or nonprofit sector.

● Passion and commitment to equality, social inclusion, and human rights.

● Strong strategic vision and the ability to navigate complex systems.

● Confidence in representing ARC at a national level and influencing policy decisions.

● Experience in financial management and sustainable income generation.

● A natural ability to build trust, partnerships, and momentum for change.

How to Apply
If you’re ready to take on this challenge, we want to hear from you.

● Send your CV (including education, qualifications, and career history).

● Include a one-page profile about you.

● Submit a supporting statement (maximum two pages) detailing how your experience meets the Job Description and Person Specification.

● For an informal conversation about the role, contact Clive Parry (current England Director)

Find out more on our website.

Join us. Lead with purpose. Make a lasting impact.

Anna Freud is seeking a Deputy Programme Director to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits and you can view them on our careers page. The Supervision programme has increased in student numbers over the years. It has been re-structured for three modalities which enables tutors the opportunity to contribute to developing modality-specific content. The programme team is made up of highly experienced tutors, and a Programme Officer and Education Officer. The programme is front loaded with teaching in the first term and the team contribute to teaching, running practice tutor groups and marking.

What you’ll do

The Deputy Programme Director will support the Programme Director in delivering a high-quality experience for students, including academic development, clinical progress, and pastoral care; overseeing assessment and marking; and day-to-day operational management. You will collaborate with the Programme Director to design, plan, and organise content and structure; oversee the recruitment, management, and support of the programme team and students; ensure high-standard teaching, assessment, and marking; and provide direct tutor support to students.

What you’ll bring

You will demonstrate extensive experience as a mental health professional with a recognised qualification, clinical training in evidence-based therapies for children and young people, and a proven track record in senior leadership, staff management, and university-level teaching.

Essential skills and experience:

• Leadership and supervision: extensive clinical experience, including managing, supervising, and supporting staff and students in university programmes.
• Academic experience: knowledge and experience in curriculum and assignment design, marking/moderating, and delivering teaching.
• Competency in child and family work: expertise in core competencies for working with children, young people, and their families, including the application of Children and Young People’s Psychological Trainings (CYP-IAPT).
• Cultural awareness and inclusivity: ability to create cultural reflection opportunities and provide high-quality, inclusive teaching to a diverse student body.

Key details

Hours: Part-time (14 hours per week), must be available to work on Wednesdays during term-time.

Salary: £56,500 per annum FTE, plus 6% contributory pension scheme

Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract type: Fixed-term 12 months (maternity cover).

Next steps

Closing date for applications: midday (12pm), Monday 14 April 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Tuesday 15 April 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely on Thursday 24 April 2025.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Are you a visionary Finance and Resource professional looking for a new challenge? 

An exciting and unique opportunity has arisen within one of Lincolnshire’s leading charities providing Emergency and Supported Accommodation, Childcare, Youth and Community Development services across Lincolnshire.

We are looking for an exceptional, experienced leader to join our Executive Leadership team as Corporate Services Director.

As a member of the Executive team, reporting to the Chief Executive, you will have a strong aptitude for strategic thinking – an eye for detail, a passion for people and a commitment to delivering services of the highest quality. 

An understanding of operational delivery is key, as you will be responsible for the leadership of the Finance, Commercial, Legal, Projects, Governance and IT/ Data functions of the charity. 

The post holder will take a pivotal role in ensuring the charity as a whole is served by effective, efficient and innovative support services. You’ll be adept managing risk and initiating change to ensure corporate services functions support those teams directly delivering services.

Please note we do require a Professional Accountancy Qualification from either ACA, ACCA or ACMA and this is non-negotiable. 

The role is full time and based in Lincoln at our offices on Tritton Road, alternative working arrangements may be considered for the right candidate.

Closing date for applications: Sunday 6th April 2025

The purpose of YMCA Lincolnshire is to ensure that people and communities across the County have the opportunity to belong, contribute and thrive so that they feel safe, valued and fulfilled.

The Landscape Institute are looking to recruit a Branch & Membership Engagement Officer.

Reporting directly to the Membership Services Manager the key focus of this exciting new role will be to support and deliver the LI’s engagement with our members.  The role’s main objective is to maintain our members’ positive experience they get form the LI and make sure they are getting all that they can out of the LI’s products and services, whichever their grade of membership.

You will support and develop our regional Branches and help maintain mutually supportive links between their engagement activities and the Institute. The postholder will be the key point of contact for our volunteers, as well as help with the membership operations delivery. 

This is a truly diverse role that requires strong communications and relationship skills. If you have the skills, energy, and passion to join us on this exciting journey we would love to hear from you.

Governance Officer

Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development and rewards staff for their hard work. If the answer is yes, then this is the role for you! 

Position: Governance Officer

Location: Oxford/hybrid

Hours: Part-time 30 hours per week

Salary: £28,713.20 to £30,921.84 per annum (FTE £35,412.95 to £38,136.93)

Contract: Permanent

Closing Date: Monday 21st April 2025 at midnight. Interviews will take place in Oxford on Wednesday 30th April 2025

The Role

We are looking for a proactive, committed and skilled Governance Officer to join the team.

In this role you will provide a comprehensive, high quality secretariat service, particularly to the Bishop’s Council, which acts as the Board of Directors of the Diocesan Board of Finance (income £30M, assets £520m, over 100 staff) and oversees a wide range of activity.

The Diocese is one of the largest in the Church of England covering the three counties of Berkshire, Buckinghamshire, and Oxfordshire with a thousand parishes, church schools and chaplaincies.  It is active in environmental action, addressing poverty and inequality, supporting children and youth work and much, much more.

You will ensure that meetings are scheduled and organised, agendas created, minutes recorded, and action lists monitored; elections organised and appointments made; governance advice given; relevant policies are in place and statutory registers are maintained.  You will have the opportunity to be in the room when most of the organisation’s key decisions are taken. You will be required to work occasional evenings (1 each in May and December) and Saturdays (1 each in March, June and November), with time off in lieu.

About You

You do not need to be a practising Christian or have a faith to work here - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins this work. However, all staff do have a desire to make a difference.

To be successful in this role you will be an initiative-taker with strong administrative, governance support and minute-taking experience and ideally have previously worked with senior stakeholders. You will have strong verbal and written communication skills, accuracy, and diligence, especially in written work and be highly organised. You will also be flexible and adaptable to changing work demands.

Benefits and rewards include:

• 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days

• In addition to the statutory UK public holidays, the Diocese offers three privilege days

• Hybrid working

• Free parking and subsidised on-site café

• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)

• Electric car and cycle-to-work salary sacrifice schemes

• Access to wellbeing support via Employee Assistance Programme

• Enhanced family-friendly policies, including flexible working arrangements and a generous sick pay provision

• Access to low-interest financial services from Churches Mutual Credit Union including loans

• An attractive modern working environment

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

You may also have experience in areas such as Governance Officer, Governance Administrator, Governance Coordinator, Governance Support, Governance Assistant, Secretary, PA, EA, Operations Officer, Operations Assistant, Operations Governance. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.