Operations And Business Development Lead Jobs
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a UK-based Senior Supporter Experience Officer for:
- Campaign & Content Management – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.
- Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.
- Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.
- Supplier & Stakeholder Coordination – Work with internal teams, external agencies, and suppliers to deliver high-quality supporter communications.
- Compliance & Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.
- If you are a detail-oriented and self-motivated person, with excellent communication and multi-tasking skills, looking for an essential role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.
The deadline for applications is Monday 24th February, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.
Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description and person specification, then submit a CV and cover letter addressing how you meet the requirements detailed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Meningitis Research Foundation is an international health charity headquartered in the UK, driven by a passionate mission to prevent the devastating impact of meningitis. Founded by individuals whose lives were profoundly affected by meningitis, we are dedicated to enabling positive change by uniting people and knowledge to save lives. The Confederation of Meningitis Organisations (CoMO) is our worldwide network of people and groups who are driven by a shared purpose to defeat meningitis. By coming together to share their diverse experience and expertise, they are a formidable global force against this life-threatening condition.
The role
A key role in our Research team, the Research Projects Manager will be responsible for developing and managing our research projects and grants programme, in alignment with our new research strategy. As part of this, you will manage our genomics programme of research, which includes an exciting multi-stakeholder, international project, designed to understand barriers and opportunities to use of whole genome sequencing in low- and middle-income countries.
This role reports to the Director of Research.
Responsibilities
Research project management
- Manage our internally driven research projects including scoping, planning, designing, budgeting and reporting on activity to internal and external stakeholders.
- Liaise with research partners and funders on research project development and activity.
- Connect research projects to colleagues working on related activities in Insights and Policy, and Communications and Engagement.
- Brief Fundraising teams on research projects and progress.
Research grants
- Project Manage the launch of grants rounds and co-ordination of peer review procedures, in alignment with the UK Association of Medical Research Charities (AMRC) requirements.
- Lead on the development and maintenance of all application, peer review and grant management procedures.
- Project Manage administering post award processing, monitoring, reporting and governance of successful grant applications.
Research collaboration
- Support the Director of Research to identify and respond to relevant meningitis research consultations in the UK and internationally.
- Work with Director of Research to identify, monitor and respond to developments in the UK and international research funding environment and help draft grant applications.
- Collaborate with Health Insights and Policy colleagues, to enable research to inform MRF’s policy positions.
Research strategy
- In collaboration with the Head of Research, support implementation of our research strategy.
Build an approach to strengthen involvement of those with lived experience in research
- Identify and develop opportunities for those with lived experience with MRF funded and externally funded research
- Work with the Director of Research to develop a Patient and Public Involvement strategy.
Qualifications & Experience
- A degree in relevant biomedical science or equivalent.
- Previous experience of performing peer review and grant management, ideally in line with Association of Medical Research Charity (AMRC) requirements.
- Strong knowledge of UK research funding environment.
- Demonstrable management skills or a professional project management qualification.
- Project Budget management experience.
- Strong organisational and time management skills, with the ability to manage multiple priorities and deadlines.
- Ability to work independently
- Excellent time management skills and ability to prioritise competing demands
Key competencies
Leadership behaviours
- Strategy: Aligns team goals with organizational strategy.
- Leadership: Motivates and leads team members.
- Management: Manages day-to-day operations and projects.
- Finances: Monitors and manages team budget expenditure.
- Supervision: Supervises senior executives and executives.
- Team contribution: Promotes team engagement and productivity
- Communicating progress: Reports team progress to senior manager or Director.
Values
- Evidence-led: Uses evidence to inform team activities.
- Integrity: Practices honesty and ethical behaviour.
- Determination: Committed to achieving team goals.
- Passionate Advocate: Advocates for the Foundation’s vision and mission.
- Collaboration: Encourages team collaboration and support.
- Compassion: Ensures a supportive environment for patients and team members.
What we offer you
- £35,000 to £39,999 per annum, depending on qualifications and experience,
- 2% employee pension contribution + 6% employer pension contribution.
- Flexible working arrangements between work and home. Fully remote working also available.
- 25 days holiday
Application Process
Interested candidates are invited to submit their CV with a cover letter detailing their relevant experience and interest in the position. CV’s sent through without a covering letter will not be considered.
Applications should be sent to Kate Gill by 5pm on Friday 21st February 2025.
Candidates wishing to have an informal exploratory conversation before applying can also contact Kate to set up a call with Vinny Smith.
Equal Opportunities
Applications are particularly encouraged from candidates that may previously have, or feel like they have, experienced being excluded from generally advertised roles due to their gender, ethnicity, disability status or sexual orientation.
Safeguarding
Meningitis Research Foundation is committed to safeguarding, and any advertised role will require references, confirmation of your identity and your right to work in the UK. Following receipt of satisfactory references, the successful candidate will be able to start work soon after receiving their offer of employment.
Please provide a cover letter alongside your CV
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Meningitis Research Foundation (MRF) is seeking an experienced and visionary Director of Research to lead our research initiatives. The ideal candidate will have experience in infectious diseases, a strong background in biomedical research, international collaboration and a proven track record of managing and leading research projects. This is a key leadership role that will drive our efforts to prevent and cure meningitis and septicaemia through innovative research and collaboration. Initially managing a small team, the Director will lead on growing the team to support the new research strategy launching in 2025.
This role will report directly in to the charities CEO.
Lead responsibilities
- Strategy – development and implementation.
- Association of Medical Research Charities (AMRC) accredited grant awards and management process including research funding rounds; grant awards; grant management and all aspects of reporting for the research portfolio and impact of projects funded by MRF.
- Recruitment, development and management of MRFs Scientific Advisory Panel and their participation in the grant awards process.
- Externally funded research projects including concept development, partner identification, writing, developing and where necessary producing peer-reviewed academic papers of relevance to MRFs strategy and shorter briefing documents and presentations as required.
- MRF’s in-house research including concept development, writing, developing and produce peer-reviewed academic papers of relevance to MRFs strategy and shorter briefing documents and presentations as required.
- Research environment horizon scanning to appropriately brief internal teams on new developments in the field that are relevant to their work.
- Secretariat of the Global Meningitis Genome Partnership (GMGP).
- Representing MRF as a collaborative patient representative partner on external academic research projects and panels.
- Conferences and Meetings- Working with external experts, on the development and agreement of suitable agenda, speakers and formats for the MRF Scientific Research conference.
- Representing MRF at key research conferences and events, and seek opportunities to present latest in-house research and projects.
- Policy integration. Working with the Head of Health Insights and Policy to ensure latest research evidence is fully integrated into MRFs policy strategy, framework and activities.
- Responding to external consultations that are focused on research and the research environment with relevance to meningitis.
- Represent MRF on relevant sector bodies and working groups; present to high level external stakeholders about our work; represent beneficiaries of our work to various bodies including national and international health bodies; industry; researchers, public health officials and civil society representatives; deputising for CEO as required.
- Media. Support communications teams on research content for media use; represent MRF in the media as required.
- Report quarterly to CEO on performance of the Directorate and prepare papers and presentations as required for committee and full Board meetings.
- Develop and recommend an annual budget and operating plan for the Directorate to the CEO, monitor and report on implementation throughout the year. Liaise with the Director of Finance and Administration to ensure accurate and timely production of management accounts; inputs to development of other departments; and uphold the financial policies and procedures of the charity.
- Being an active member of the senior leadership team, supporting other departments and teams to achieve their goals and helping to communicate progress of the charity with staff and volunteers.
Experience required
- Published researcher or research management in health or scientific environment/field.
- Research grant management and portfolio oversight.
- Presented multiple times at international research conferences.
- Extensive relevant networks in research and academic community.
- Recent experience of being an organisation’s spokesperson on research activities, including to the media.
- Have represented a research unit or equivalent body on inter-organisational working groups of relevance to public health.
- Extensive experience leading teams including budget setting and strategic planning.
- Strategy development and implementation.
- Senior external stakeholder management.
- Representation or accreditation with or on a professional body relevant to the area of subject expertise.
- Budget management experience relevant to Directorate scale and strategy.
- Have presented to Boards/Senior stakeholders internally and externally on multiple occasions.
- Lead, developed and managed a team/department/organisation/operation >10 people.
- A PhD in a relevant discipline or relevant equivalent life experience.
- A second European language, ideally French, desirable.
Key Competencies for all Directors at MRF
Leadership behaviours
- Strategy: Develops and executes strategic plans within directorate.
- Leadership: Leads and aligns directorate goals with organisational objectives.
- Management: Monitors and enhances directorate performance.
- Finances: Develops, recommends and optimizes directorate budgets.
- Supervision: Guides and mentors heads of departments & wider teams.
- Team contribution: Ensures directorate operates as a highly effective team aligned to values.
- Communicating progress: Regularly reports progress to the CEO, SLT and board.
Values
- Evidence-led: Bases directorate strategies on data and research.
- Integrity: Upholds ethical practices within directorate.
- Determination: Steadfast in achieving directorate goals.
- Passionate Advocate: Promotes the mission of the charity confidently to internal and external stakeholders with conviction.
- Collaboration: Identifies partnership opportunities; encourages cross-directorate and departmental cooperation.
- Compassion: Role models compassion for beneficiaries and staff within directorate.
Application Process
Interested candidates are invited to submit their CV with a cover letter detailing their relevant experience and interest in the position. CV’s sent through without a covering letter will not be considered.
Applications should be sent to Kate Gill by 5pm on Friday 21st February 2025.
Candidates wishing to have an informal exploratory conversation before applying can also contact Kate to set up a call with Vinny Smith.
Equal Opportunities
Applications are particularly encouraged from candidates that may previously have, or feel like they have, experienced being excluded from generally advertised roles due to their gender, ethnicity, disability status or sexual orientation.
Safeguarding
Meningitis Research Foundation is committed to safeguarding, and any advertised role will require references, confirmation of your identity and your right to work in the UK. Following receipt of satisfactory references, the successful candidate will be able to start work soon after receiving their offer of employment.
Please provide a cover letter along with your CV
The client requests no contact from agencies or media sales.
An exciting new opportunity has arisen for a WISHH Charity Chief Executive to join our independent Charity.
Our aim is to raise funds to enhance facilities, equipment and services at Hull Royal Infirmary and Castle Hill Hospital over and above what can be achieved by the NHS alone.
Working in partnership with the hospitals we support, we can help patients experience the best facilities and treatments possible and give the comfort and wellbeing of patients and their loved ones the attention their medical circumstances need.
As an ever-growing charity, we are looking for a WISHH Charity Chief Executive that will drive and lead ambitious fundraising strategies, ensuring financial growth and stability.
Interviews will take place week commencing 10 March 2025
The client requests no contact from agencies or media sales.
Closing date: 5th February 2025 at 23:59pm
Full time, Permanent
Hybrid - Whitechapel, London (1-2 days per week in office)
Salary: £55,600 - 57,630 per annum (salaries are graded against our pay framework and are not negotiable)
The B Corp Movement
B Lab UK is part of the global B Corp movement with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. The B Corp community is a global movement of businesses that provide leadership by demonstrating their commitment to people and planet. There are now over 9,000 B Corps spanning 102 countries and 160+ sectors. Some names you might have heard of include Patagonia, The Guardian, and Divine Chocolate.
Why this job?
B Lab UK is seeking a strategic leader to oversee the B Corp journey and help transform our certification and recertification processes. In this new role, you will be critical in ensuring an exceptional experience for companies applying to become B Corps. You will also steward the organisation in transitioning to a new set of certification requirements starting in 2026, playing a key role in transforming our internal processes to meet these new standards and realise the opportunities it presents to us.
You will lead the certification and recertification functions, overseeing performance, managing risk, and ensuring smooth operations. As a project leader, you’ll guide the transition to new standards, managing timelines and engaging stakeholders across the organisation to ensure a successful transformation. As an experienced people manager, you will line manage the Certification Manager and Recertification Lead (plus 2 indirect reports), fostering a high-performing team through coaching and development.
In addition, you’ll drive improvements in the customer journey, address challenges, and collaborate across teams to deliver a seamless certification and recertification experience. With responsibility for forecasting and performance metrics, you will work with our Global office to proactively manage certification capacity and ensure continuous improvement.
If you’re an experienced leader passionate about sustainability and process transformation, apply today to help shape the future of B Corp certification.
In this role you will:
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Support the Director of Growth & Product to implement B Lab UK's strategy and vision for an exceptional B Corp certification experience.
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Work closely with the Certification Manager and Recertification Lead to design clear, effective processes for an outstanding customer journey.
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Take accountability for the performance of certification and recertification functions, identifying and mitigating risks through proactive engagement with the wider organisation.
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Spearhead the transition to new performance standards, coordinating a cross-functional team to ensure timely adoption and integration. Manage timelines, workstreams, and regular progress reviews to ensure smooth execution.
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Line management of the Certification Manager and Recertification Lead, fostering growth and development through coaching, performance management, and establishing effective ways of working.
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Drive projects that enhance the certification and recertification experience, acting as an escalation point for companies facing challenges and collaborating across teams to deliver a seamless, cohesive customer journey.
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Work with the Global office to forecast certification and recertification capacity and monitor key performance metrics.
Please refer to the job description below for full requirements of the role.
What we're looking for:
Remember no one has every skill or experience needed for this role and you’ll have the opportunity to learn a lot from the team. We believe someone who has a few of these is well suited to exceed in this role:
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Ability to successfully lead, motivate and develop a team.
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Ability to strengthen and implement strategies and processes for more effective work.
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Proven track record of successful project management, with ability to coordinate plans spanning multiple functions.
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Ability to implement organisational change/transformation.
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Exceptional organisational skills, with the ability to prioritise effectively and delegate when appropriate.
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Excellent stakeholder management and communication skills.
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Strong presenter of complex concepts, ability to communicate effectively internally and externally.
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Problem-solving, risk management, and ability to drive process improvements.
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An optimist who understands the role business can play in creating the future that benefits all people and the planet.
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An advocate for growth mindset and continuous improvement.
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A keen collaborator who values the ability to go further together with their colleagues and stakeholders.
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You thrive in a small team within a fast-paced, growing organisation.
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
What we give you:
- Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
- Hybrid and flexible working, we have a high trust environment and are advocates for right place working
- Hybrid working (min 1/2 days per week in office)
- Flexible working hours (based around core working hours)
- Opportunity to work 4 days a week
- 25 days holiday plus bank holidays (pro rata for part-time staff)
- 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
- Our office is closed between Christmas and New Year, no need to take extra holiday!
- Private Medical and Dental cover
- £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
- 2 paid volunteer days per year
- Enhanced Parental Leave and family friendly policies, including carers leave
- Learning and Development opportunities
- Enhanced Pension and Life Assurance
- Cycle to Work Scheme
- Income Protection policy
- Working in a flexible office workspace
B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
INCOME GENERATION LEAD
OASIS HUB HOBMOOR
PART-TIME, 24 HOURS PER WEEK (0.6 FTE)
3 YEAR FIXED TERM CONTRACT
SALARY: £15,640 per annum (£26,072 1FTE)
ORGANISATIONAL CONTEXT:
Oasis Community Hub Hobmoor is in its 10th year. It seeks to bring community transformation focused on the neighbourhood. We have a passion for inclusion, equality, healthy relationships, a deep sense of hope and perseverance for the long haul.
We are looking for a person to join our Youth and Community Team who can help secure funding in the long term that really makes a difference to the neighbourhood and the lives of individuals.
We are looking for a person who is as passionate as we are and is prepared to get to know our work inside out.
KEY RESPONSIBILITIES
You will:
• Lead the development and implementation of a fundraising strategy, to ensure sustainable funding for the work of the charity, maintaining healthy cash flow and adequate resources.
• Develop and write high quality, compelling funding proposals and applications which communicate Oasis Hobmoor’s funding needs clearly and concisely.
• Explore diversifying funding streams, aiming to increase funding business partnerships, corporate donors, individual giving and community fundraising.
• Work with volunteers and community members to ensure real life stories are communicated.
• Ensure high quality monitoring and reporting for funders, meeting reporting requirements.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while improving your employability skills. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
· Working as part of a friendly, community-minded team of professionals
If you are interested in finding out more about this opportunity, then please visit the Oasis Charity Jobs website.
Completed applications should be returned by 9am Monday 3rd March 2025
Interviews will take place at Hobmoor Community Centre on Wednesday 12th March 2025
The successful candidate will need to be provide proof of the right to work in the UK. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Investing in our homes and delivering a first-class repairs and maintenance service is central to ensuring high tenant satisfaction and strengthening our position as a sector leading landlord. That’s why we’re seeking a Commercial and Performance Manager, to help ensure our tenants homes continue to be safe, secure, and well maintained.
This is a fantastic opportunity to play a lead role in driving and challenging operational delivery to improve the quality of services to our valued tenants.
Commercial & Performance Manager (Repairs & Maintenance)
Location: Popes Lane, Birmingham, Oldbury, B69 4PN.
Salary: £65,528 per annum
Hours: 35 hours per week
Contract Type: Full Time, Permanent
The Role
As a key leader in the Repairs and Maintenance leadership team, you will drive a pro-active approach to delivering the reactive repairs service, ensuring a laser focus on driving efficiency and productivity enhancements across all services. You’ll be responsible for leading and developing a team of Quantity Surveyors and Contract Managers as well as ensuring the effective delivery of all commercial activity, including procurement, valuation and payments, contract management, budget management, and performance reporting.
Our ideal candidate? Your CV and covering letter will highlight the following:
- A commercial background and knowledge of Quantity Surveying or Management Accounting as well as an exposure to construction or maintenance works.
- You’ll be a Chartered member of a relevant body (e.g. RICS, CIOB, CIH) or hold a relevant Housing qualification.
- Knowledge of experience of dealing with contract law and procurement regulations.
- A track-record in managing financial and KPI performance, preferably in a maintenance or social housing setting.
- An understanding of capital, revenue and service charge works as well as charging,
- Evidence of working collaboratively with various stakeholders to drive the performance improvements.
Please note, we will not be able to accept application without an accompanying cover letter for this role.
Who are Midland Heart? We’re one team working together for our tenants. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
Interested? Applying is easy – simply click the apply button. You will be directed to our candidate portal. There you can submit a comprehensive CV which clearly demonstrates why you’re the ideal candidate for the job. Please note, we are not able to consider applications if a covering letter is not uploaded as part of your application.
Please be advised that suitable candidates will be invited to participate in an assessment shortly after applying and that we reserve the right to cease recruitment activity, should a suitable candidate be identified prior to the stated closing date.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need to be successful in this role.
No agencies please.
Do you want to make a real difference in the lives of survivors of sexual violence? An exciting opportunity has arisen for an exceptional professional to lead Greater Manchester Rape Crisis.
The Board is seeking to appoint a new CEO to lead the organisation and to provide strategic direction for its staff, volunteers and supporters. You will have effective and comprehensive leadership, management and communication skills, with experience of leading high performing teams. You will be a confident communicator and ambassador for GMRC.
If you have a strong empathy with this area of work; if you value integrity, compassion and teamwork; if you want to work in an inclusive and nurturing environment; if you have a feminist understanding of sexual violence and knowledge of the causes and impact then this could be the next career challenge for you.
Closing Date: Friday 14th February 2025 at 12 noon
Hours: 35 per week with the possibility of hybrid working
Annual Salary: PO7-PO8 starting at £52,805 - £56,073
Interview dates: TBA
FIXED TERM CONTRACT FOR 12 MONTHS WITH POSSIBILITY OF EXTENSION SUBJECT TO FUNDING
PLEASE NOTE this role is restricted to female applicants under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)
It is a policy of Greater Manchester Rape Crisis that ex-service users have a waiting period of six months before applying for any posts as a paid employee.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Membership Co-ordinator
Reporting to:
Membership Account Manager - West of England (WoE)
Salary:
£24,000 pa
Hours:
37.5 hours per week
Terms:
Fixed Term – 1 year, 25 days Holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution, Employee Assistance Programme, Line Managers Support Line, enhanced leave (sickness, parental), flexible working, individual training budget
Location:
Bristol based hybrid role, with regular work in Bristol warehouses, and occasional travel to Plymouth and members
Work with:
Membership Account Manager – Devon & Cornwall (D&C), Membership Support Officer, Finance, Compliance, Operations, Fundraising & Communications
Purpose of the post:
This exciting role links our 300+ organisations that receive food from us, known as our Community Food Members (CFMs) and our thriving operation. As Membership Co-ordinator, you’ll work across the charity with the Membership and Warehouse Teams, and our large and diverse team of volunteers to support our Community Food Members that receive surplus food from FareShare South West (FSSW) delivering a smooth service to CFM’s, and efficient operations within FSSW each week.
Working closely with the membership account managers across the region, you’ll act as a champion for our members, ensuring the service is delivered to a high standard and, communicating with the rest of the team, ensure a high level of satisfaction and retention through customer service. You will support and improve the effective integration of Membership and Operations, to ensure that our operation continues to run smoothly. You’ll be based mainly at the Central Bristol Office with occasional travel to the Plymouth Warehouse and visiting our community members across the South West.
Key Responsibilities
Member Support
· Lead on liaising directly with members on onboarding, offboarding, queries, complaints, seasonal schedules and general account administration.
· Lead on resolving daily queries and issues from our existing members (e.g. food issues, product recalls, etc.)
· Use the Charity’s Customer Relationship Management (CRM) system to manage engagement with members.
· Food Allocation Writing – supporting/working with/covering the Membership Account Managers/ CFM Support Officer, writing allocations for Members/Routes.
· Coordinate changes and updates to the Delivery Schedules according to seasonal demand and feedback from members – including member food profiles, contact details, addresses, delivery instructions.
· Supporting the Membership Managers in the execution of special membership events, targeted campaigns and projects (i.e. Holiday Activity Fund (HAF)).
Membership and Internal Stakeholder Integration
· Liaise between the Membership Team and other internal stakeholders, to keep up to date with membership developments, including any requests for a change to service.
· Support core functions with key developments to membership service e.g. Bulk Pallet deliveries, development of ‘Surplus Surplus’ initiatives, events, frozen food.
· Coordinating with members and Head of Compliance to ensure high levels of compliance within the membership function.
· Work with the Warehouse Team on developing and implementing operational improvements to increase efficiency and the quality of service provision.
· Engage with the Fundraising and Communications Teams to provide key data on membership.
Compliance and Health & Safety
· Operate according to the FareShare Food Safety Manual.
· Undertake relevant training in Food Hygiene and Health & Safety as required.
· Maintain up to date health and safety documentation for all CFM’s.
· Conduct in person visits of members to carry out kitchen and compliance checks.
General
· Be willing to receive and engage positively with any visitors to the warehouse.
· Support FSSW events.
· Uphold high quality customer care and standards of conduct when dealing with all stakeholders and the general public.
· Ensure the security of the FSSW Regional Centre and all assets located within it, including food, and maintained at all times.
· Driving duties where appropriate for membership support.
Person Specification - Essential knowledge, skills, and experience
· Experience in customer facing roles.
· Initiative and energy, able to work independently and in a team.
· Ability to develop, initiate and maintain systems and procedures.
· Excellent communication and interpersonal skills.
· Good administrative and organisational ability.
· Problem solver and competent decision maker.
· Full UK driving licence.
· IT competent and able to use various IT platforms/systems.
· A clear commitment to the ethos of FSSW, and to the agreed plans of the organisation, and able to positively contribute towards its achievement.
· Feels comfortable connecting with members and other teams using varying tools (i.e. Phone, email, slack, teams etc).
Please send your CV and a covering letter explaining why you would be a good fit for the role to the recruiting manager Marie-Louise van Kampen
Our mission is a future where no food is wasted, and all people can thrive.
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About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Join our Online Information Session! We are hosting an Online Information Session with the Director of Operations and People and Country Director of Scotland to give candidates an opportunity to learn more about the role and to ask any questions.
The session will last no longer than 45 minutes and will be held on Monday 3rd February 2025 at 12.15pm via Zoom. Please see the Woodland Trust website advert for more details on how to register your interest.
THE ROLE
• This is a key leadership role, responsible for leading the Trust’s strategic delivery in in Wales, managing, inspiring and coaching a multidisciplinary team focused on prioritising activities of greatest impact to take advantage of unique opportunities in Wales whilst ensuring alignment with our UK plans.
• The role reports to the Director Operations and People and is part of the Senior Leadership Team, responsible for deploying its resources and activities in line with Trust priorities. The role will work collaboratively alongside other Country and Regional Directors fostering effective working relationships with colleagues located across the UK.
• The role will represent the Trust professionally, promoting our work externally to high level partners, funders and stakeholders with a particular focus on development and delivery of complex land-use projects, multi-organisation partnerships and political advocacy. We’re at an exciting time in our development and looking for someone who can really drive forward our ambitions in Wales.
• Role model Woodland Trust values know as ‘Our Nature’, with both external and internal stakeholders, leading the Wales team to embed and maintain these values ensuring the region is a consistently great place to work.
THE CANDIDATE
• Strong background of leading and managing teams at a senior level, preferably in the conservation or environmental sector, you’ll be an inspirational leader.
• Experience of developing effective relationships internally and externally, you’ll be a strong communicator with the ability to influence at a senior level, motivate, inspire and shape strategy.
• Responsible for the creation and delivery of our strategic plan for Wales you’ll be able to promote the work of the Woodland Trust with energy flair and imagination to high level partners, funders and stakeholders.
• Experience in shaping and implementing organisational strategy as well as setting and managing multi-million £ budgets, having the responsibility to report to executive levels.
• Experience in delivering operational leadership, change management and high performance across the Operations function including multiple complex projects.
• Welsh language will be beneficial or have the willingness to learn.
• The role is based in in Wales and will require the successful candidate to undertake travel across a wide area. A full driving licence is required.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows your experience and passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.
1st Interviews will be held via Teams on 27th & 28th February 2025
2nd Stage Interviews will be held in-person at our Grantham Office on Thursday 6th March 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our charity is at a pivotal point in its journey, and we are searching for an inspiring CEO to take us forward. We are a medium-sized charity dedicated to providing care and support for those living with brain injury and their carers in Essex and we are looking for a dynamic individual who can lead with passion, strategy, and heart.
Why Join Us?
- Make a Real Difference: You will have the opportunity to lead meaningful projects that directly impact lives, and champion a cause that matters.
- Shape Our Future: As CEO, you will steer the direction of our charity, working closely with an engaged Board of Trustees, dedicated staff, and volunteers.
- Be the Voice of Change: You will represent us on a variety of platforms, inspiring supporters and partners to join our mission.
What We Are Looking For:
- A Proven Leader: You will have successfully led organisations or teams, ideally in the charity sector, and have a strong track record of driving growth and impact.
- Strategic Visionary: You have a forward-thinking mind-set, able to craft and deliver a compelling strategy that ensures sustainability and growth.
- Exceptional Communicator: You will be as comfortable in the boardroom as you are speaking at events, engaging supporters, and advocating for our cause.
- Fundraising and Financial Acumen: You know how to secure funding, manage budgets, and develop diverse income streams.
- Empathetic and Passionate: You genuinely care about our mission and the people we serve. Your leadership is built on empathy, inclusivity, and integrity.
What You’ll Do:
- Lead and Inspire: Guide our organisation, motivating staff, volunteers, and stakeholders to work towards our shared vision.
- Build Partnerships: Develop strong relationships with donors, corporate partners, and health and social care to secure financial support and raise awareness.
- Shape Strategy: Drive the development and execution of our strategic plan, ensuring long-term success.
- Represent Our Cause: Be the face and voice of our charity at public events, media engagements, and with key decision-makers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Financial Accountant
Are you an experienced financial professional? Pilgrims' Friend Society is expanding, and we need a Financial Accountant to take charge of legal entities for our Housing Schemes. Reporting to the Financial Controller, the Financial Accountant will be responsible for running and reconciling finance sub-ledgers, ensuring accuracy and compliance.
Our focus is providing a loving and caring environment for our “family members” (our residents) and maintaining the Christian ethos that is important to many of them.
The group operates on 20 sites with over 700 staff and an annual income of c.£20m.
Read the full candidate pack here
Responsibilities:
- Perform month-end and year-end closings, including journal preparation, accruals, and finalising accounts in Sage.
- Reconcile all balance sheet accounts monthly, including agreeing on inter-charity balances within the group.
- Conduct profit and loss (P&L) reviews, ensuring the accuracy and understanding of monthly financial results.
- Prepare and deliver monthly financial reports to managers across the organisation, while assisting in the development of new reporting processes as needed.
- Participate in the annual budget preparation process and provide ad-hoc reporting (e.g., ONS, Charity Commission returns).
- Assist the Financial Controller with various finance-related tasks to support the organisation’s operations.
- Build and maintain positive relationships with managers outside the finance team, including visits to care homes as needed.
About you:
- Minimum of 5 years experience working in a finance team;
- Finance qualification to at least AAT level 4;
- Advanced Excel skills (including Vlookups, and pivot tables);
- Experience with Sage 200 (desirable but not essential);
- Able to work under pressure;
- Strong verbal and written communication skills.
- Able to work in a cohesive team.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).).
Hours:
Full-time contract, working 35 hours a week-Monday to Friday.
Hybrid working- 3 days in the office 2 days at home
Benefits:
- Hybrid working
- Flexible workig hours
- 5 Weeks' paid holiday per year, as well as bank and public holidays
- Life assurance scheme
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
- Social events
- Pension scheme
- What our staff say about us: …“It is a friendly and welcoming place to work” … -
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Job Title: Advice Locality Manager
Location: New Forest (Ringwood)
Hours: 24 hours per week (flexible working arrangements available)
Salary: £28,000 per annum (pro rata)
Are you passionate about leading teams and delivering community-focused services?
Citizens Advice New Forest is seeking an Advice Locality Manager to oversee the delivery of high-quality advice services within a designated area of the New Forest. This role is vital in ensuring that our services are accessible, inclusive, and responsive to the needs of the local community, including those in rural or hard-to-reach areas.
About You
We’re looking for someone with:
- Experience managing advice services or a similar role in the charity sector or related field.
- Strong leadership skills to manage and motivate staff and volunteers.
- Knowledge of issues such as welfare benefits, housing, employment, and debt.
- Excellent communication and relationship-building skills.
- A proactive and solutions-focused approach to identifying and addressing community needs.
If you’re adaptable, collaborative, and passionate about making a difference, we’d love to hear from you.
Key Responsibilities
- Oversee the delivery of advice services across local offices and outreach locations
- Recruit, train, and manage a team of staff and volunteers to ensure excellent service delivery.
- Build relationships with local organisations and community groups to expand service reach.
- Act as the lead for debt advice, supervising advisers and ensuring quality standards.
- Monitor service performance and compliance with legal and regulatory requirements.
Why Join Us?
Citizens Advice New Forest is dedicated to fostering an inclusive and purpose-driven workplace. We actively encourage applications from people underrepresented in our organisation and sector, including people of colour, LGBTQ+ individuals, and disabled people. Flexible working options are available to support work-life balance.
Closing Date: Wednesday 12th February 2025 at 9am (applications will be reviewed on a rolling basis).
Join us and help make a difference in the New Forest. Together, we can solve problems, advocate for change, and create a better future for everyone.
Candidates are requested to submit a CV and Covering Letter (no more than 2 sides of A4)
Closing Date: Wednesday 12th February 2025 at 9am (applications will be reviewed on a rolling basis).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Manager
City: Oldbury / Birmingham, B69 4PN
Salary: £50,601 per annum
Hours per Week :35
Contract: Permanent
We have an exciting opportunity for a Contract Manager to join our In-House Maintenance team, helping deliver a high-quality repairs service to our tenant's homes. This is a fantastic opportunity for an experienced and knowledgeable maintenance professional who is passionate about ensuring we can provide safe and affordable homes in our community.
Utilising your contract management skills and financial acumen, you'll manage responsive maintenance, void, damp and mould and disrepair works and services, ensuring they are delivered in a timely, cost effective, customer focused and safe manner. You'll be accountable for operational management of multiple contracts and projects, being mindful of annual budgets and revenue projects whilst building strong professional relationships with colleagues across the organisation, including finance and procurement.
As well as managing sub-contractors, you'll also lead and manage the performance and development of a team of Void Supervisors, providing coaching and other development support as required.
Our ideal candidate? Your CV and covering letter should highlighted the following:
- A relevant HNC or equivalent and/or possess significant technical experience in construction or maintenance related contract management.
- Experience of compliance legislation and strong knowledge of contract law, specifically NHF contracts and the use of NHF rates in an operational environment.
- Experience of managing and meeting social housing KPI's and SLA's.
- People management experience, with a proven ability to lead and motivate your team to achieve challenging targets and objectives, using your excellent communication skills and ability to build strong professional relationships.
Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.
Closing Date: 3 March 2025
Please note: suitable candidates may be invited in to take part in an assessment prior to the advert closing date.
We reserve the right to halt recruitment activity for this role at any stage.
Interested?
Applying is easy – simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Community fundraising is at the heart of Lingen Davies, and we are very fortunate to have a strong tradition of support across our region. Our Community Fundraising Manager will work closely with colleagues across the charity to drive and grow our community fundraising even further, ensuring excellent supporter care and stewardship, and building long term relationships for the charity. Attending a range of community events and networking opportunities to act as the face of the charity, including delivery of presentations, and to raise our profile across the region. You will also form part of the team delivering our major fundraising and engagement events each year.
You will be responsible for maintaining and growing relationships with our community supporters, with a specific focus on supporting our highly effective fundraising committees. These are already established in Shrewsbury and in Montgomeryshire, and we are looking to set up more committees across the region. You will manage a small team of Community Fundraising staff and ensure they have what they need to offer the best possible support to people in our community who wish to support us. There will be a specific remit for this role, initially to build support for Lingen Davies in Telford and Wrekin.
Working to agreed budgets, you will help us to reach ambitious fundraising targets to ensure that we can provide the best possible support for people living with cancer in Shropshire, Telford and Wrekin, and Mid Wales.
You will work with colleagues to develop the use of our CRM system and apply data analysis to support delivery of the role, and to develop future plans and direction. You will be self-managing, motivated, have excellent interpersonal skills and be computer savvy!
We are entering an exciting new phase of growth and development, and this role has grow with us. If you would lke to be part of a team making a real difference to lives in our community, we'd love to hear from you.
To apply, send a CV and cover letter (no more than two pages) detailing:
- Why you would like to work for Lingen Davies
- How your experience and skills makes them the best candidate for the role
- What the key opportunities and challenges you think you would encounter in the role
We exist to e hance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales.
The client requests no contact from agencies or media sales.